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					    Creating the U.S. Army
Interpersonal Skills Assessment
        (AISA) Battery

                Presented by:
                Tim Bowden,
        Micro Analysis and Design, Inc
              Orlando, FL, USA
          Contents

• Project Overview

• Supporting Theory

• Interaction KSAs

• The Assessment Battery

• Current Status/Plans
             Project Overview
• Why we need to assess interpersonal skills
  – Concepts for the future force.
  – What these concepts mean for future Soldiers.
• Developing the AISA concept
  – Phase I goals
  – Phase II activities
              Project Overview
• Why we need to assess interpersonal skills
  – Concepts for the future force.
  – What these concepts mean for future Soldiers.
• Developing the AISA concept
  – Phase I goals
     • Identify the Interaction knowledges, skills and attributes
       (I/KSAs) required of future force Soldiers.
     • Identify existing measures and measurement techniques
     • Develop KSA-by-method measurement plan
     • Develop innovative assessment concepts
  – Phase II activities
              Project Overview
• Why we need to assess interpersonal skills
  – Concepts for the future force.
  – What these concepts mean for future Soldiers.
• Developing the AISA concept
  – Phase I goals
  – Phase II activities
     • Draft assessment exercises
     • Conduct focus group reviews of assessments with active
       duty Soldiers
     • Revise/refine assessments and pilot
     • Validate assessment battery
             Supporting Theory
• Difference between knowing and doing.

                                        Knowledge
                                           Level

                                                        Skill
                                                       Level

                          General

• Multiple effects on    Cognitive                              Performance
                         Aptitude                                   Level


  performance.
                                           Trait
                                     Predispositions


• Accounting for those
  effects in the AISA.
                      The Interaction KSAs
• 16 individual KSAs organized into 9 core
  competencies
•Relating to and Supporting Others            •Adaptability/Flexibility
    •Ability to relate to and support peers
                                              •Social Perceptiveness
    •Amicability
    •Concern for Soldier Quality of life      •Conflict Management
•Cultural Tolerance                           •Communication Ability
                                                  •Oral Communication
•Dependability
                                                  •Written Communication
•Teamwork                                         Competency
    •Team orientation
                                              •Peer Leadership
    •Coordination
                                                  •Modeling effective performance
    •Cooperativeness in problem solving
                                                  •Helping others
                                                  •Task leadership
           The U.S. Army
   Interpersonal Skills Assessment
•Overview
 – Five Assessments in Two Stages (administration,
   2 fully computerized assessments
   3 interactive assessments
   scoring and reporting)
             AISA Assessments

• Stage 1:
  – Biodata Measure
     • Items targeted at relevant KSAs including:
        – Peer leadership
        – Cultural tolerance
        – Amicability
     • May adapt an existing instrument developed for future
       oriented Army programs by Kilcullen, Mael, Goodwin,
       & Zazanis.
  – Written Communications Competency Exam
  – Scenario Based Interpersonal Skills Evaluation
           AISA Assessments

• Written Communications Competency Exam
  – Not targeted at grammar, spelling and mechanics.
  – Measures the ability to identify email clarity and
    tone.
  – Presents examinees with a single email or an email
    exchange and asks a series of questions.
  – Items include questions about clarity of message,
    tone of message and intent of the communication.
                        AISA Assessments
     • Written Communication Competency Sample Item:
PFC Jamie Saunders is the unofficial chair of an unofficial committee that wants to buy a DVD
    player to use with the TV in the lobby of their enlisted quarters. He writes this note to the
    sergeant who is in charge of the building.

SGT Griffith,
    1) Everyone in our quarters wants to have a DVD player to use with the TV in the lobby.
    2) Some of us who live here have taken up a collection to buy a DVD player. 3) We can
    get a good DVD player at the PX for the money we have collected. 4) The DVD player
    could be stored at the reception desk and checked out by anyone who lives in the
    building whenever they want to look at a DVD. 5) Some people have said they would
    also like to contribute to a collection of DVDs that could be stored with the DVD player
    and checked out, too. 6) Can we have a DVD player to use with the TV in the lobby of
    our quarters? 7) Let me know if this plan is OK. 8) I want to buy the DVD player as soon
    as possible.


1.    What is the purpose of PFC Saunders’ note to SGT Griffith?
2.    Which sentence would make the best opening sentence for the note?
3.    Which sentence(s) should be deleted to make the note more effective?
4.    What is the best order of sentences to communicate most effectively?
              AISA Assessments
•Sample Items:
 • Scenario Based Interpersonal Skills Evaluation
  (SBISE) the actions of Jorge in the previous scenario what
  •Based on
    – Variant of a traditional Situation
   word best describes his emotions? Judgment Test
    – Scenarios should Michelle be concerned about when
   •What things are displayed using computer animation
    – Items how to at appropriate
   deciding insertedrespond to Jennifer?
    points in the scenario
   •What are the most likely outcomes
    – Items probe about salient
   from each of the following courses of
    facets of the scenario like:
   action you could take based on
    emotions of the actors, status
   the previous scenario?
    differences, likely outcomes,
    or pros and cons of potential
    courses of action
            AISA Assessments

• Stage 2 Assessments
  – Semi-structured Interview
     • Asks examinees to “Tell me about a time when”
     • Interviewers choose a specified number of questions for
       each KSA from a question bank
     • Interviewers rate the response on an anchored rating
       scale for the target KSA.
  – Leaderless Group Discussion (LGD)
            AISA Assessments
• Semi-structured Interview Sample Questions
  – Team Orientation:
     • Give me an example of a time when you and other
       Soldiers working as a team produced something more
       successful than if each of you had performed the task on
       your own.
  – Peer Leadership
     • Think back to a time when you set an example that had
       a significant impact on others in your unit.
  – Cultural Tolerance
     • Can you recall a time when a fellow Soldier's cultural
       background affected your approach to a work situation?
           AISA Assessments

• Leaderless Group Discussion
  – Groups of 4 Soldiers
  – Measures peer leadership, conflict management,
    team orientation, and cooperativeness in problem
    solving
  – Task Focused
                        AISA Assessments

 • LGD Sample Scenario/Task
                                             Scenario
It’s summer time and school is out. Mr. and Mrs. Jones and their 10-year-old son are going to New
York City to visit relatives. On the way there, they stop in Washington, DC to tours the nation’s
capital. Each person wants to visit certain attractions, and the family needs to find a way to
accommodate all members. Below is a list of attractions the Jones family wants to visit.
Mr. Jones: Vietnam Memorial, Museum of American History, WWII Memorial
Mrs. Jones: Museum of American History, Washington Monument, Lincoln Memorial
Junior: Zoo, Natural History Museum, Air and Space Museum, White House




 • The task is to plan the Joneses day in DC given
   some additional constraints and information
          Current Status/Plans

• Assessment status
  – Drafts of all assessments completed
  – First round of Soldier review/comment completed
  – Assessments under going initial revision
• Future Plans
  – Begin formal field testing/pilots in November 2004
  – Criterion validation in Spring/Summer 2005
  – Final battery delivered December 2005

				
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posted:10/1/2012
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