CURRICULUM VITAE Name Stephen James Trow Location Kings Heath, Birmingham Telephone Home: 0121 441 1740, Mob : 07721 766289 Email email@example.com Web www.trowies.demon.co.uk Profile An ISEB foundation certified and extremely flexible systems professional, has been employed in the following roles in the recent past; Validation-Verification and Test Engineer, Test Team Lead, Senior Test Analyst, Senior Support Analyst. Also has great experience as a UNIX Systems Administrator and MVS Systems Programmer, MVS Operations Analyst. Possesses over 30 years IT experience and has multiple software skills, a vast knowledge of standard software, a talent for problem solving and who performs to full capacity in a purely technical environment. Expertise • Planning, specification, scripting and executing system, regression, integration and performance tests on Unix boxes, Mainframes and PCs. Methodologies have usually been based on the V-Model for many years, but increasingly more modern paradigms e.g. Agile/Scrum, RUP have been used, I am primarily a functional tester, although I am also an expert in non-functional testing (baseline, compatibility, compliance, load, performance, security and stress.) • Utilisation of automated unit, system and integration testing tools: • IBM: Rational Functional Tester, IBM Quality Manager (5 + years.) • Watir (Ruby), Selenium/Cucumber (Java, Ruby) (4 + years.) • HP: Quality Centre (3 + years.) • A great deal of familiarity with RDBMs (database) systems, including : • Oracle (12 + years.) • IBM DB2 (7 + years.) • Microsoft SqlServer (3 + years.) • Business Objects (2 + years.) • Sybase (2 + years.) • Informix (2 + years.) • Teradata (2 + years.) • Microsoft Access (6 + years.) • Developer/Administrator level familiarity with SQL, both ANSI and the various commercial vendor flavours. • Administrator level familiarity with the various Unix /Linux flavours including : HP-UX, Sun Solaris ,IBM Aix, Ubuntu, Mandriva, SuSE, Red-Hat, Debian. • Ability to read, understand (and to write in many cases) many languages and packages: Assembler, Awk, C, C++, Clist, Cobol, Fortran, Html, Java, JCL, Korn/Bourne shell, Perl, Ruby, Rexx, Uniface, Visual Basic, Xml and many more. • Installation, configuration and customisation of hardware, both PC and Unix boxes. Familiar with networking on Unix, PC and Mainframe platforms, including but not limited to the more technical aspects of TCP/IP. • Installation, customisation and administration of operating systems on Unix boxes and PCs. This includes technical support, account administration and security, problem resolution, operating system optimisation and non-functional performance, load, stress and system tuning. Recent Achievements • Successfully implemented a number of automated test suites to test the functionality of a major Satellite launch and control project. Tools used were commercial (IBM Rational Functional Tester (RFT)) and code was written using the “find” method which involved extensive Java coding and not the usual record and replay methods. This increased the reliability of the test code immeasurably and introduced standard Java control methods (try-catch exception processing.) into RFT. • Created a WATIR - Ruby automated testing suite (using open-source tools) of approximately 200+ Ruby methods. This cut the time taken to test from 4+ weeks to 3 hours. After that I Successfully tested and helped implement a new parcel tracking system which required a SLA of less than 0.5 sec response time for an 80million+ record database (main dB – not including status data.) CURRICULUM VITAE A list Operating systems and software may be found at the end of this document. CURRICULUM VITAE Working History 10/09 – 10/11 (25 months - 8 renewals) Eades Astrium PLC – Portsmouth, Hampshire Position: Verification and Validation Test Engineer(Agile environment.) Project(s) : Yahsat Programme–Military Satellite system built for the UAE. Components: Configuration Management, Inventory Management, Network Fault/Service Fault/Incident Management, Network/Service/Radio Planning, Order Handling, Scheduling. • Automated testing of various components of the Yahsat Network Management System ground programme using IBM Rational Functional Tester to code level, i.e. Java code was written using the “find” method which circumvented reliance on the record and replay functionality. This made the test code far more robust and error tolerant due to implementation of standard Java exception processes. • Manual testing of applications where appropriate, i.e. where automation would be too costly in terms of time and effort. • Authoring multiple test procedures. Participation in the local peer review process. • Installation of multiple server systems, starting from the bare metal, through OS installation, eventually ending up with full network and web / application integration. • Server administration, comprising management of load-balanced servers. IBM Websphere and Tivoli software installation and integration. • Data management, involving sql manipulation and also utilisation of various other utilities to format and import data into the multiple databases in the Network Management System. • Performance testing involving collection, collation and reporting of server statistics whilst other manual and automated testing was being executed. 02/07 – 06/09 (28 months - 8 renewals) TNT PLC – Atherstone, Warwickshire Position: Services Test Lead (RUP & Agile environments.) Project(s): Common Codes, Common Systems, Customer Database (CDB), Legacy Data Load (LDL), Operations (ODE), CA-Siteminder, CA-Identity-Manager, Teradata Data Warehouse, Business Objects, Track & Trace, Track. • Functional: system and integration testing, and non-functional: technical, performance , load, stress and scalability testing including BDD and test automation using WATIR, Selenium/Cucumber (using Ruby) and IBM Rational Functional Tester(Java.) • Non-functional: requirements and documentation testing, instrumental in setting up and performing localisation and internationalisation testing. Security testing was also part of the remit, testing and breaking CA products which were modified to TNT standards. • Worked with other teams to integrate newly delivered software and planned formal full system releases. • Specification and population of test environments and deployment of software to said environments. Extremely technical utilisation of SQL to populate, customise and normalise databases. • Infrastructure and performance testing of newly deployed applications performed from various UK depots and hubs. • Support for users and colleagues and ad-hoc consultancy for issues arising which regarded technical answers to questions about the OSs of which I have some knowledge: Unix/Linux/OS 390 etc. • I also gave out of hours support for implementations where appropriate. 01/06 – 01/07 (12 months - 4 renewals ) Cap-Gemini - ASPIRE - HMRC, Telford, Shropshire Position: Test Analyst (V-Model environment.) Project(s): 1) PROJECT NAME OMITTED - subject of Official Secrets act 2) MODES (Modernisation of Employment Services.) 07/05 – 12/05 (6 months - 2 renewals) Littlewoods - ShopDirect, Liverpool/Manchester CURRICULUM VITAE Position: Senior Test Analyst / Test Team Lead (Data, System, Regression V-Model & Agile environments.) Project(s): Systems migration project (Teradata Data Warehouse/Business Objects.) 12/03 – 06/05 (17 months - 6 renewals) DHL Express, Hounslow, Middlesex Position: Senior Support Analyst / Test Analyst (System, Regression, Performance V-model environment.) Project(s): Parcel Billing / Tracking / Reporting / Accounting systems 06/03 – 11/03 (6 months - 2 renewals) Siemens Energy Services, Nottingham Position: Senior Test Analyst (System, Regression, Performance and End-to-end) Project(s): MRS 6.4, FTE 4.2, Meter Reading/Maintenance/Billing systems 01/03 - 04/03 (4 months – no renewals) Npower PLC, Kingswinford , Dudley (Formerly MEB – see below) (The Iraqui war interrupted this one.) Position: Senior Test Analyst (System, Regression, Performance and End-to-end) Project(s): Siebel CRM/Billing systems 09/02 - 01/03 (4 months – no renewals) Innogy PLC. Windmill Hill, Swindon Position: Senior Test Analyst (System/Regression/Performance) Project(s): Financial/Trading systems (MS Sql Server / Business Objects.) 01/00 – 08/02(31 months – 10 renewals) WorldCom PLC. Worldcom Park, Reading Position: Senior Test Analyst/ Support Analyst (System/Regression) Project(s): Billing/Customer Service/Mediation/Provisioning (Kenan Arbor.) 01/99 – 11/99(11 months – 4 renewals) BG Transco PLC. Solihull, West Midlands Position: Senior System Test Analyst Project(s): Billing/Customer Service. 4/97 - 12/98(20 months – 7 renewals) Midlands Electricity PLC. Kingswinford, Dudley Position: Senior Technical System Tester, Technical Support Analyst Project(s): Electricity Deregulation (14 sub projects in total including Billing.) 11/94 - 4/97(29 months – 9 renewals) Mercury Communications PLC. Milton Keynes, Bedfordshire Position: Development Operations Analyst. Project(s): Billing/Customer Service/Mediation/Provisioning systems. 3/94 - 11/94(8 months – no renewals) The Royal Bank of Scotland PLC. Central London/Edinburgh Position: IBM MVS Systems Programmer. Project(s): Ongoing maintenance of the system. 3/93 - 3/94(12 months – 2 renewals) The European Commission, Luxembourg. Position: FORTRAN/MS Visual Basic/MS Access Programmer. Project(s): Agricultural Statistics. 3/92 - 1/93(12 months – 2 renewals) Cedel S.A.R.L. Luxembourg. Position: IBM MVS Systems Programmer. CURRICULUM VITAE Project(s): Ongoing maintenance of the system. 7/91 - 3/92(9 months – 2 renewals) Nuclear Electric PLC. Gloucester Position: IBM MVS Systems Programmer. Project(s): Ongoing maintenance of the system. 3/90 - 7/91(16 months – 3 renewals) Powergen PLC. Solihull, West Midlands Position: IBM MVS Systems Programmer. Project(s): Ongoing maintenance of the system. 12/87 - 3/90(16 months – 3 renewals) Severn Trent Water PLC. Solihull, West Midlands Position: IBM Mainframe Operations Analyst. Project(s): Billing/Payroll/General Ledger and other financial systems. 1/87 - 11/87(11 months – 2 renewals) Jaguar PLC. Coventry, West Midlands Position: Problem and Change co-ordinator. 7/86 - 12/86(4 months – no renewals) London and Manchester Assurance PLC. Exeter, Devon Position: IBM Mainframe Operations Analyst. 3/83 - 7/86 (Permanent) Abbey Life Assurance PLC. Bournemouth, Dorset Position: IBM Mainframe Operations Analyst. 8/79 – 3/83(Permanent) Joseph Lucas PLC, Birmingham, West Midlands Position: IBM Mainframe Operations Shift Leader Environment Components BEA Tuxedo, Version 8.0, 32-bit, Patch Level 368 BEA WebLogic Server 8.1 Business Objects, 3.1 CA Identity Manager r8.1 SP2 CA-Siteminder, V6.0 SP5 Cucumber-v1.1.4-5 HP Quality Center 11.0 HP QuickTest Professional, 11.0 IBM Maximo for Service Provider, 184.108.40.206 IBM Rational Functional Tester Version 8.1.0 IBM Rational Quality Manager 2.0.0 IBM Rational Robot 2003.06.15.734000 IBM Rational Team Concert 2.0.0 IBM Rational Test Manager 2003.06.15.734000 IBM Rational Doors 9.2 IBM Rational ClearCase 220.127.116.11 IBM Rational ClearQuest 18.104.22.168 IBM Tivoli Asset Management for IT, 22.214.171.124 IBM Tivoli Change and Configuration Management Database, 126.96.36.199 IBM Tivoli Integrated Portal, 7.3 1.0 IBM Tivoli Maestro, 7.0 6.4 IBM Tivoli Netcool/Omnibus, 7.3.1 IBM Tivoli Network Manager IP Edition, 3.9 IBM Tivoli Service Catalog, 188.8.131.52 IBM Tivoli Service Desk, 184.108.40.206 CURRICULUM VITAE IBM WebSphere Application Server-ND, 220.127.116.11 JUnit 4.5 Java version 1.6.0_23 Jira 3.6.4 Microsoft SQL Server 2008 Oracle Databases 8-11g Enterprise Edition Releases Oracle SQL Developer v 1.5.4 PVCS Dimensions 10 Quest Software Toad V18.104.22.168 Ruby 1.8.6 (2007-09-24 patch level 111) Selenium RC (Server) 2.9.0 Selenium IDE 1.3.0 Selenium Java 2.9.0 Selenium Ruby 2.9.1 Sparx Enterprise Architect 7.1.833 Teradata Data Warehouse V2R.05.01.02.07, Teradata Enterprise Data Warehouse v12.0 Teradata QuerymanV6.0.0 Operating systems UNIX (HP-UX, IBM AIX, Digital Unix, Sun-Solaris, Linux (Ubuntu, Mandrake, SuSE, Red Hat, Debian)), Microsoft Server 2003, Microsoft Server 2008 R2 Standard, Microsoft Windows (3xx/9xx/ME/NT/2000/XP/Vista/7), IBM OS/2, Apple Macintosh OS X, IBM OS/390, IBM VM Other Information Marital Status : Married Secondary School: Tettenhall College Wolverhampton Staffordshire Qualifications : G.C.E. 'A' level English Language/Literature G.C.E. 'O' level English, History, and Sociology. C.S.E. Biology, Chemistry, French, Geography, Mathematics, Physics.
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