Human Services by Pil02H6X

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									R525.    Human Services, Substance Abuse and Mental Health, State
Hospital.
R525-7. Complaints/Suggestions/Concerns.
R525-7-1. Authority and Purpose.
      (1) This rule is promulgated under the authority of Section
62A-15-606.
      (2) The purpose of this rule is to explain the process for
patients and their family members to register complaints, suggestions
and concerns.
R525-7-2. Patient and Family Members May Register Complaints.
     Patients and/or their family members may register a
complaint/suggestion/concern about the hospital to any hospital staff
member.
R525-7-3. Complaints/Suggestions/Concerns Are Reviewed.
     Complaints/suggestions/concerns are reviewed by the Hospital
Suggestion Committee and forwarded to the appropriate person/agency
for response.
R525-7-4. The Suggestion Committee Shall Respond.
     The person submitting the complaint/suggestion/concern shall
receive a response from the Suggestion Committee.
R525-7-5. No Reprisal to Person Making Complaint.
     Patients, family members, and members of the public may pursue
complaints against the hospital without reprisal.
KEY: complaints, suggestions, concerns
Date of Enactment or Last Substantive Amendment: February 21, 2012
Notice of Continuation: May 19, 2008
Authorizing, and Implemented or Interpreted Law: 62A-15-606

								
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