guide_whyperlinksGODADDY

							Chapter 1

DOMAIN NAME BASICS Top-Level Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Don’t Be Fooled By High-Priced Registrars . . . . . . . . . . . . . . . . . . . . .2 To Register A Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 To Transfer A Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Private Domain Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Business Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Buy And Sell Domain Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 BUILDING A WEB SITE Web Site Building Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Hosting Your Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Web Design Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Success Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 E-COMMERCE WEB SITES Sell Products Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Securing Your Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Accept Credit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 MARKETING AND BUSINESS TOOLS Domain Name Variations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Getting Traffic To Your Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Advertising Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Spam-Free Email Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Personalized Email Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Send Faxes Online, Anytime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Organize Schedules In Your Group Or Office . . . . . . . . . . . . . . . . . . .17 On-The-Go Online File Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Success Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 SECURITY AND PROTECTION Copyright Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 The Difference Between Copyright, Patent And Trademark . . . . . . . . .19 Devious Domain Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Online Storage And Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 COMPANY INFORMATION AND OUR COMMITMENT TO YOU About The Chairman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 The Go Daddy 10-Point Value Plan . . . . . . . . . . . . . . . . . . . . . . . . . .22 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 eNews Monthly Newsletter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Life Online™ with Bob Parsons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Service And Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Chapter 2

Chapter 3

Chapter 4

Chapter 5

Chapter 6

page i

Welcome
I’m Bob Parsons, CEO and Founder of GoDaddy.com. While we have received many awards over the years, our greatest honor is that you have chosen to visit GoDaddy.com. Thank you. We appreciate all of our customers and visitors and we are committed to providing each of them—including you—the best value and service possible. Making the Internet Work For You is part of that commitment. We want you to be informed, knowledgeable and ready to take full advantage of your domain ownership experience.

Bob Parsons CEO and Founder, The Go Daddy Group, Inc.

So the next time you’re looking for a more complete understanding of the Web, or wish you had a handy guide that could tell you the difference between registering and transferring a domain, look no further. Making the Internet Work For You is your guide to the basics, from domains to Web sites, e-commerce to marketing and much more. Enjoy!

Bob Parsons

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DOMAIN NAME BASICS
You might know a domain name simply as the Web address or “.COM. When ” someone types a domain name into a Web browser, the requested Web page opens. For example, the domain name www.yourpersonaldomainname.com locates an Internet address for “yourpersonaldomainname.com. ”

Go Daddy Fun Fact
The Go Daddy Group serves over 3 million customers with over 10 million domain names under management. What is a registrar? A domain name registrar is the person or company that lets you search for an available domain name and register that name for use on the Internet.

TOP-LEVEL DOMAINS
A Top-Level Domain (TLD) is the part of the domain name located to the right of the dot (“.”). The most common TLD in use today is .COM, closely followed by .NET and .ORG. There are several other popular top-level domains, including .BIZ, .INFO, .NAME and .WS. Top-level domains have certain guidelines attached, but are generally available to any registrant, anywhere in the world. Exceptions are restricted TLDs (rTLDs)— which include .BIZ and .NAME—that require the registrant to represent a certain type of entity, or to belong to a certain community. For example, the .NAME TLD is available strictly to individuals. A top-level domain can also be of geographic significance and only available to registrants in the locale defined by the TLD. These are called country-code TLDs (ccTLDs) and include such top-level domains as .US (United States), .EU (Europe), .TV (Tuvalu), .CC (Cocos Islands), .DE (Germany), .JP (Japan), .BE (Belgium), .UK (United Kingdom) and .NZ (New Zealand). Tip: If the .COM you want to register is already taken, you can check to see if it’s available with an alternate TLD. You may also want to consider registering all or some of the more common TLDs of the same domain name in order to protect your brand, your site or yourself from someone else with your brand or name in mind. To find out which TLDs we currently offer, or for more information on registering domain names, please visit our Web site at www.godaddy.com. Visit today and you can get a 1-year, new domain name, transfer or renewal for only $1.99* with each and every new, non-domain product you buy—no limit!

with every domain:
• Quick Blog • Hosting with Web site • Complete Email
($9.99 value)

FREE

• Starter Web Page • Parked or “For Sale” Page • Getting Started Guide • Domain Forwarding/ Masking • 100 Email Forwards • Total DNS Control • Change of Registration • Status Alerts • Domain Locking
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* Plus ICANN® fee of 25 cents per domain name year. Certain TLDs only.

Email Us: support@godaddy.com

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Chapter 1 - Domain Name Basics

DON’T BE FOOLED BY HIGH-PRICED REGISTRARS
High-priced registrars like Network Solutions® and Register.com try to maintain their business on a flimsy foundation: the lingering misconception that you have to pay $30-35 to register your domain name with a quality outfit. This simply is not true. Every day, thousands of sensible, informed buyers—individuals, families, businesses small and large and speculators—come to Go Daddy for low prices and premium value. In fact, a new domain name is registered with Go Daddy every 4.3 seconds. Go Daddy recently passed Network Solutions in total domain names under management, making us the #1 ICANN-accredited registrar in the world for .COM, .NET, .ORG, .INFO, .BIZ and .US domain names. So how did we make it to #1? We were able to achieve this exciting milestone thanks to the help of our loyal, smart customers. Our reputation for industry-best service and value has kept them coming back for more and led them to refer us to their friends, family members and business associates. Go Daddy customers register their domains for prices up to 70% less than the competition, and receive FREE with every domain purchase: Quick Blog Hosting with Web site Complete Email ($9.99 value) Valuable domain essentials, such as a Starter Page, domain forwarding and masking, DNS control and domain locking Comprehensive management tools Stable, secure, world-class data center Expert, “best-in-industry” live customer service and support, 24/7 State-of-the-art, “best-of-breed” systems And much more

Editorial Comments & Reviews
“A domain is a domain is a domain. They’re the same no matter where you get them. Different registrars may offer different bells and whistles, but the process of registering domains has very few variables. The biggest difference among them? Price. Network Solutions charges you $35 a year. Shop elsewhere, and you pay anywhere from $8 and up for exactly the same domain services. – Matt Lake, CNET Editor

TO REGISTER A DOMAIN NAME
Simply follow these five easy steps: Step 1: Check Domain Name Availability—See if the name you want is taken, and what your options are if it is. Step 2: Select Length of Your Registration—Register your domain from one year up to 10. Step 3: Create Your Contact Information—Important when the time comes to renew your domain name. Step 4: Select From Hosting Options—To put your domain name on the Internet, you first need a host. Step 5: Confirm Your Registration Details

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Chapter 1 - Domain Name Basics Once you complete registration, how you use your new domain name is up to you. Here are a few of the most common options: Get a personalized email address. An email account can be a great way to put your domain to use, and gives you a personalized address that friends, family and business contacts will easily remember and associate directly with you. Put your Web site on the Internet. If your site design is complete, you will need to acquire a hosting account to upload your site on the Internet. If you have not built your Web site, there are several easy and affordable options for you to quickly put together a professional, quality site (see Chapter 2—Building a Web Site). Launch your own blog. Establish your online presence without a traditional Web by creating your own blog. All Go Daddy domain names come with free, easy-to use blogging tools to let you take advantage of this popular format, without additional software or experience. Forward domain names that are similar to your primary domain name. The more domain names you register, the better. You’ll prevent others from registering a similar domain name to yours. What to do with all these names? Forward them to your main domain name! Sell a domain name for a profit. Domain names can be a great investment. Visit Domain Name Aftermarket™ (www.tdnam.com) when the time comes to buy, sell or find a previously registered domain name. Wait. Maybe you haven’t decided what to do with your new domain name. There’s no rush. You can leave it parked with Go Daddy for the length of your registration.

Go Daddy Fun Fact
A new domain name is registered with The Go Daddy Group an average of every 4.3 seconds.

Customers say...
I just changed ALL of my domains from a competitor to Go Daddy and it was HASSLE-FREE, PAINLESS, FAST and best of all I’m saving a TON OF MONEY! – Dena W.

TO TRANSFER A DOMAIN NAME
You may transfer your domain name from your current registrar to Go Daddy at any time (within the restrictions set by ICANN® and your current registrar). Note: ICANN regulations prohibit transferring a domain name that has been registered or transferred within the last 60 days. Go Daddy offers a fast, automated, risk-free domain transfer thanks to an innovative Rapid Transfer System™ that spares you steps and saves you time (transfers are often completed in five days or less, but may take up to seven days to complete).

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Chapter 1 - Domain Name Basics There is also a professional Transfer Concierge available to assist you personally, 24/7, in the transfer process. Best of all, any time remaining on your existing registration transfers with your domain, plus you receive a FREE one-year extension. Call a Transfer Concierge anytime! 1-480-505-8866 Domain name transfers may only be initiated once acceptance of the transfer agreement is recorded, payment is made, and the administrative contact has responded positively giving permission to transfer the domain name. Your transfer is risk-free. If it fails to go through for any reason at all, Go Daddy will refund your fee, no questions asked. Follow these easy steps to ensure a smooth and timely transfer: Step 1: Purchase a transfer from our Web site by visiting www.godaddy.com. Step 2: Advise the administrative contact of your domain that the name is being transferred. Go Daddy will email your administrative contact by the next business day to request transfer approval. Step 3: When this acceptance is received, Go Daddy will send a transfer request to the Registry and then the Registry will email your current registrar. Step 4: Most likely, your current registrar will send your administrative contact an email asking for your approval of the transfer to Go Daddy. Please respond as directed. Step 5: Your current registrar will send an acceptance or rejection notice to the Registry and the Registry will email Go Daddy a notice of the acceptance or rejection. Step 6: Go Daddy will send you an email informing you that the transfer is complete or has failed. After Go Daddy has notified you that the transfer is complete, log in to your account at www.godaddy.com and verify the contact information for your domain. Note: You are responsible for updating the administrative contact’s email identified in the previous registrar’s WhoIs database. Tip: Some registrars lock domain names to prevent unauthorized transfers. Your domain name must be unlocked before the transfer can be completed. You can usually unlock your domain name by logging into your account at your current registrar, or by contacting their Customer Service department. Visit this URL to view your domain in the WhoIs database: http://registrar.godaddy.com/whois.asp? To retrieve your login information, visit us at https://mya.godaddy.com and click the “Forgot your password?” link.

Editorial Comments & Reviews
“Go Daddy has been the fastestgrowing registrar. Why so popular? In a nutshell, price and service.” – Matt Lake, CNET Editor

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Chapter 1 - Domain Name Basics

PRIVATE DOMAIN REGISTRATION
When you register a domain, your name, address, email address and phone number are made available to anyone who wants to see it. Your personal information is exposed 24 hours a day, everyday, to anyone, anywhere. You have the power to change this. With a Go Daddy private (“unlisted”) registration, registering a domain name doesn’t mean sacrificing your privacy. Your new or existing domain is registered in the name of Domains By Proxy® (a Go Daddy affiliate company)—so their information is made public—not yours. Your information stays private, but you retain full benefits of domain registration. You can cancel, sell, renew or transfer your domain; set-up name servers for your domain; and resolve disputes involving your domain. Public WHOIS Listing: Registrant: John Smith 1234 Elm Street Hometown, AZ 85000 GoDaddy.com ProxiedDomain.com 15-Oct-02 15-Oct-03 17-Oct-02 Private WHOIS Listing: Domains By Proxy, Inc. 15111 N. Hayden Road Ste. 160/PMB 353 Scottsdale, AZ 85260 GoDaddy.com ProxiedDomain.com 15-Oct-02 15-Oct-03 17-Oct-02

Registered through: Domain Name: Created on: Expires on: Last Updated on:

Protects Your Privacy!

To find out more about private registrations, visit us at www.godaddy.com.

BUSINESS REGISTRATION
Making sure your domain name is seen by potential customers is one of the biggest challenges for any Web site—and one of the biggest keys to success online. Go Daddy’s Business Registration exposes your online business to MILLIONS of daily searches at both GoDaddy.com and other registrars. Business Registration gives online shoppers all of your vital business information— including your business name, address, phone, fax, email, link to Web site, hours of operation and even a map to your business—in just one click! Plus our Deluxe Business Registration adds domain validation and custom images and links (perfect for product images, coupons, special offers and more).

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Chapter 1 - Domain Name Basics

BUY AND SELL DOMAIN NAMES
Ready to sell your domain name? Want to bid on a name that already exists? Looking for the Internet’s new auction house for the hottest domains, all backed by proven Go Daddy systems and support? Then you’ll want to be a member of Domain Name Aftermarket™! Domain Name Aftermarket offers a simple, hassle-free way to make domain transactions, whether you’re buying or selling. Your private account is very affordable and the interface is remarkably easy to use. So set up your account, grab some new domains or sell a few of your own…Domain Name Aftermarket is ready and waiting! To find out more about Domain Name Aftermarket, visit www.tdnam.com. If you’re thinking about selling your domain name—or just curious about how much your domain name might be worth—Go Daddy’s Domain Name Appraisals is the perfect solution. We offer two different types of expert appraisal services, all of which are based on six key industry factors: Commercial Use, Brand Recognition, Name Length, Dot Value, Hyphen/Numeric and Word Count. Our Express Appraisal delivers fast, reliable results in two hours or less, while our Certified Appraisal goes more in-depth—offering a personal review by one of our industry experts as well as a certification indicator to display on your Web site or auction, should you choose to sell your domain name. Certified Appraisals are available within two business days. To find out more about domain name appraisals, visit us at www.godaddy.com. If you are looking for a fast, easy way to launch your own full-fledged Internet business—Wild West Domains is for you. As GoDaddy.com’s sister company, Wild West Domains is a turn-key reseller program that lets you sell all of Go Daddy’s products and services, from domain names and hosting packages to ecommerce tools, with the very best combination of pricing, products and support available. We supply the products, back you with support and management tools...we’ve even built professional Web sites for you to choose from. To find out more about Wild West Domains, visit www.wildwestdomains.com.

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BUILDING A WEB SITE
Putting a Web site on the Internet is one of the most common uses for a domain name. A Web site can help you keep in touch with family, friends or customers of your business. It can sell products or services, improve customer service or simply expand your exposure into new market areas.

Customers say...
After running out of time and energy ® working with FrontPage, I thankfully found WebSite Tonight. It was easy to use and even fun! I constantly get remarks and emails from customers about how impressive my site is! – T. Trenda

WEB SITE BUILDING OPTIONS
There are many options when it comes to building and hosting a Web site. With every Go Daddy domain name, customers receive a free starter Web page. When , you’re ready for more, Go Daddy offers WebSite Tonight® the perfect tool for clicking and building a more complete site online in minutes. Choose from 1,700+ custom photographic images and hundreds of professionally created templates or create your own. Best of all, hosting and email are included. And when you’re ready to build and maintain a thriving online store, Quick Shopping Cart® offers everything you will need. It makes selling goods and services on the Internet easy and affordable. Everything you need is built right in: storefront and catalog builders; hosting; payment methods; shipping options; tax calculation; inventory management; reporting and more. A web log (or “blog”) is similar to an online journal. It’s designed to be easy to update and maintain—even if you have no experience running a Web site. Any type of information can be presented on a blog, from stories about a family vacation to in-depth commentary on global events. In addition, most blogs allow visitors to post comments and leave feedback for the person running the site, known as a “blogger.” Every Go Daddy domain name comes with a free ad-supported version of Quick Blog. For those who want to use their blog as their primary Web site, Go Daddy also offers an ad-free version of Quick Blog. The expanded version of Quick Blog includes 50 customizable templates, multiple blog and author capabilities, email updates and built-in blog management tools. Visit us at www.godaddy.com and click on “Site Builders” for more information on our Web site tools.

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Chapter 2 - Building a Web Site

HOSTING YOUR DOMAIN NAME
Hosting (also known as Web site hosting or Web hosting) is the business of housing, serving and maintaining files for one or more Web sites, and providing Internet access (bandwidth). In a sense, you rent space on a computer to hold your Web site. Your host, the computer where your Web site files are stored, assigns an address (DNS) for your files to your domain name so that anyone can find your Web site on the Internet by typing in your domain name. Go Daddy is an excellent choice for Web hosting, providing customers with world-class hosting and servers. Unlike many of its competitors, Go Daddy owns, operates and supports the hosting plans and servers it provides, down to the very last cable and disk. With Go Daddy, you’ll get fast, dependable hosting and servers, 24/7 live customer support and unbeatable prices. While our hosting plans are ideal for most individuals and small businesses, our dedicated servers and virtual dedicated servers are perfect for hosting multiple traffic-intensive Web sites on one server, running enterprise or gaming applications, or operating development environments. In order to choose the right hosting or server plan, you’ll need to consider a few things: How was your Web site designed? How much traffic or how many visitors do you expect monthly? How large is your site? What Web applications will you need? How many sites do you plan to host? Visit www.godaddy.com to see which Go Daddy Hosting or Server Plan works best for you.

Go Daddy Fun Fact
Go Daddy is the largest hosting provider worldwide.
(Source: Netcraft)

All Hosting plans include:
• World-Class Data Center • Lots of bandwidth • Multiple plans to choose from • PHP & FrontPage • FREE MySQL Databases • FREE Email/Webmail • FREE Spam Filter • FREE Email Forwarding • FREE Statistics • FREE 24/7 Phone & Web Support • 99.9% Uptime Guarantee Deluxe & Premium plans also include: • SQL Server 2000 • PHP, PERL, JAVA, ASP.NET, PYTHON & RUBY ON RAILS support • FREE Software Scripts • Google AdWords™ credit PLUS, Virtual Dedicated & Dedicated Servers Include: • Up to 2,000GB Bandwidth • Up to (2) 120GB Disk Drives • Up to 2GB RAM • Full Admin Access • And Much More
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WEB DESIGN BASICS
There are principles fundamental to Web design that you should keep in mind when creating your Web site: Design for the lowest common denominator. Remember that not every user—not even the majority of users—have the fastest computer on the market with a 19- or 21-inch monitor. When designing your Web site, accommodate an 800x600-pixel view and an average processor speed. In other words, don’t use a lot of large, high-resolution graphics on a page that defaults to a 1600x1200-pixel view. Ideally, your visitors should be able to see the whole page, or at least the majority of the page, without having to scroll. In addition, you don’t want your visitors waiting five minutes for your graphics to load before they can view the page. Try to keep your use of graphics or images to a minimum and optimize file sizes as much as possible. Include images only where they support the content of your page. Also, try not to include too many images on a single page. If your pages take too long to load, it will discourage your visitors and they may move on to a different Web site. Use colors and fonts sparingly. Less is more with Web design. Stick with one

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Chapter 2 - Building a Web Site
or two colors, three at the most, when designing your Web site. And remember that it is easier on the eyes to read dark text on a light background than light text on a dark background. Ideally, it is best to have black text on a white background; the more contrast the better. It is also important to know that Sans Serif fonts are easier to read on a computer screen than Serif fonts are. (Serif fonts are typefaces that have “tails” on the letters, like Times New Roman or Courier. Sans Serif fonts are typefaces that do not have “tails” like Arial or Verdana.) On a computer screen, Serif fonts usually appear blurry, especially in smaller font sizes. Choose one Sans Serif font type and stick with it throughout your site. Organization and navigation. Arrange your pages and links in a logical flow so your visitors can make their way around your site without getting lost or having to search for additional information. Navigational menus help visitors jump quickly from page to page or find their way back to a page they previously viewed. One important rule: Don’t move the location of your navigation on each page, forcing the visitor to look for it. Give your visitors relevant content. Visitors come to your site looking for content they believe they will find on your site. If your domain name has the word “cats” in it and your content is all about kitchen appliances, your visitors will not return. Try to ensure that each page of your site has a specific point or main idea, and then stick to that point. If you have additional content that is related, link to that content as a related page. Keep your page content short and to the point.

Go Daddy Fun Fact
Go Daddy is the world’s #1 ICANN-accredited domain registrar for .COM, .NET, .ORG, .INFO, .BIZ and .US domains.

SUCCESS STORY
As an interior designer in Dallas, Dona Rosene knew she had to have something that would make her business stand out from the crowd. While her creative rooms, full of color and detail, definitely showcased the talent of her full-service studio, Dona knew that many clients, when hearing about her for the first time, would be looking for something that would provide an overview of her services and her success. And so, www.DonaRoseneInteriors.com was born. Her full-fledged Web site, registered through Go Daddy and utilizing the company’s hosting and deluxe email accounts, has not only her contact information and accreditation, but also provides photos of rooms she has designed. “My Web developer recommended Go Daddy because of its pricing and its easyto-use tools, said Rosene. However, her Web developer soon had to move on ” and Dona was left with a site she knew nothing about. After having issues with another Web developer, she decided to try working with Go Daddy directly. To her delight, she found that dealing with Go Daddy was easier than dealing with any of her developers.

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Chapter 2 - Building a Web Site “I called Go Daddy’s customer support and the representative helped me put my site online, fixing my problems with my pictures and helping me make the site more cohesive, said Rosene. “I am not a computer person at all. That is why I ” am thankful that my first Web developer recommended Go Daddy.” Since posting the site online, Rosene has received many calls for her services, which includes both residential and commercial projects. As someone who bases her career on customer service, she said she recognizes the value of Go Daddy’s pricing but appreciates the value of Go Daddy’s customer service. “I would have nothing if not for Go Daddy’s help, said Rosene. “Go Daddy was ” the easiest, most helpful technical service I have had since I started this Web site. It is available whenever I need it, and they answer their phones every hour of every day without fail. ”

Go Daddy Fun Fact
Go Daddy develops and owns ALL of their technology and products and does not license any technology from third parties. This enables Go Daddy to continually innovate, releasing new and improved products at a pace unrivaled in the industry.

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E-COMMERCE WEB SITES
Web sites intended to function as online stores where customers can shop for merchandise, place orders and pay for products are referred to as e-Commerce Web sites. When establishing your site as a reliable and safe place to do business, where your customers will be comfortable providing you with their credit card and other personal information, there are important features you should consider having in place, including Quick Shopping Cart® an SSL Certificate and , a Merchant Account.

Go Daddy Fun Fact
Go Daddy provides the small business customer or individual everything they need to acquire, create, build and safeguard their Web presence.

SELL PRODUCTS ONLINE
Quick Shopping Cart® gives you everything you need to build and maintain a thriving online store—it makes selling goods on the Internet easy and affordable. Everything you need is built right in: storefront and catalog builders; hosting; payment methods; QuickBooks® integration; shipping options; tax calculation; inventory management; reporting and more. In just six easy steps, you can build and publish a stand-alone store, or add one to an existing Web site. No technical expertise required. Step 1: Use the Wizard to build an attractive, online store in just minutes...choose from a number of professionally designed templates and layouts! Step 2: Build your product catalog. Add photos and graphics, multiple purchase options, special pricing—including coupons and free shipping—and more to each product listing. Offer shipping services like USPS®and UPS® . Step 3: Select from a variety of payment choices for your shoppers. Accept credit cards online—using either a merchant account or PayPal®—or offline through your own credit card swipe machine. With QuickBooks Merchant Services (included with Deluxe & Premium plans), you’ll have full reconciliation of your online sales. Step 4: Publish and manage your online business. Simple one-click publishing lets you take your Web site “live” on the Internet. You can even monitor changes to your Web site in real-time and manage your growing business with a customer database, order fulfillment and sales reporting tools.

With Quick Shopping Cart® , you’ll manage your growing business using online, real-time management tools, including order fulfillment and comprehensive sales reporting.

Monitor and assess the changes you make—Quick Shopping Cart® makes it easy.

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Chapter 3 - e-Commerce Web Sites Step 5: Set up eBay® auctions and include your products in the Froogle™ search engine! List your products on eBay®using the new and easy-to-use eBay listing tool and automatically submit your products to the new Froogle™ search engine! Step 6: Seamlessly synchronize critical business data between your store and QuickBooks® Quick Shopping Cart integrates your .* sales and order information—while QuickBooks reconciles all your transactions, saving you time and reducing errors (when used with a QuickBooks Merchant Services account). It’s easy! All that’s left is to choose the version that’s right for you. With Quick Shopping Cart, you’re in business! Choose from Economy Edition, Deluxe Edition and Premium Edition. Find out more about Quick Shopping Cart at www.godaddy.com.

Go Daddy Fun Fact
Go Daddy is the 4th largest Certificate Authority provider of secure SSL Certificates worldwide. (Source: Netcraft)

SECURING YOUR WEB SITE
SSL (Secure Sockets Layer) Certificates let your customers know that their information, including their credit card number, is passing through a secured connection from them to you. Your customers will know and trust a Secure Certificate because they’ll recognize the Secure Site Seal. It tells them that you met the thorough approval criteria it takes to obtain the certificate and that transactions with your site are secure. A Go Daddy Secure Certificate verifies that: Your identity and domain control (High-Assurance) or just your domain control (Turbo) has been validated by an independent authority. Their sensitive information remains private. Transactions between their browser and your site are secure. All Go Daddy certificates support both industry-standard 128-bit encryption and high-grade 256-bit encryption. Go Daddy SSL Certificates are WebTrust Certified. The WebTrust Seal of Assurance ensures that a site has been audited by an independent security consulting firm. Learn more about SSL Certificates and the WebTrust Seal from Go Daddy at www.godaddy.com.

Turbo SSL Certificates provide complete protection, turbo-fast, verifying domain name and domain control.

High-Assurance SSL Certificates verify domain name and domain control, along with the requesting party’s identity and authority.

* QuickBooks® works with the Deluxe and Premium plans only. Compatible with QuickBooks 2005 Pro or later.

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Chapter 3 - e-Commerce Web Sites

ACCEPT CREDIT CARDS Why You Need a Merchant Account
A Merchant Account lets you accept credit card purchases through your e-Commerce site. Your Merchant Account provider will authorize credit card purchases, process them and deposit the funds into your account. A Merchant Account helps you to not only increase sales, but also cut paperwork and reduce risk. A Merchant Account, however, does not provide a shopping cart; only the means to process credit card transactions. Find out more about Merchant Accounts at www.godaddy.com.

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MARKETING AND BUSINESS TOOLS
Getting potential prospects and customers to visit your Web site may prove to be one of the most challenging undertakings when entering the online world. Many factors influence your site’s visibility and how quickly and easily visitors can locate it. Understanding search engines and search result rankings are important keys to getting your Web site listed higher in search results. Keep reading for more ideas on how to increase your Web site traffic.

Editorial Comments & Reviews
“Companies like Go Daddy have made it easy and affordable for anyone to acquire their own domain name and immediately manage it through a consumer-friendly control panel.” – Ron Jackson, Domain Name Journal editor

DOMAIN NAME VARIATIONS
You should consider registering any variations of your domain name(s) that your visitors may possibly mistype in their browser when searching for your site—the cost is minimal, but the return on investment can be tremendous. Start by registering the most common alternatives to your chosen domain name: such as misspellings, alternate spellings or other names your business may be known as. These are simple variations or misspellings of your domain name, such as “yourepersonaldomainname.com” or “yourpersonaldomanname.com. ” While you can’t anticipate all of the possible alternatives, starting with the simple and obvious alternatives can save your customers hours trying to figure out why they can’t locate your site. You can forward these variations of your domain name to your actual Web site so that your customers or visitors who mistype your domain name will still find themselves at your Web site.

GETTING TRAFFIC TO YOUR WEB SITE
Driving visitors to your site is one of the greatest, and most important, challenges on the Web. We’ve already discussed one effective and affordable way to increase traffic and market your Web site, Go Daddy’s Business Registration (see page 5). But perhaps the most powerful tool for increasing your Web site’s traffic is making sure your site is optimized for search engines. Your Web site may be perfect, but if it isn’t designed and organized to optimize search engine listing, it may never be seen. Most Web site traffic and online purchases come from search engines or directories like Google™ Yahoo!® or MSN® Internet users enter keywords on these search , . engines in order to receive a listing of the most relevant Web sites to their keywords. Although a keyword may return thousands of results, most internet users will only browse through the first 10, maybe 20 entries in the results and may actually visit less than five of the pages listed before searching for a new keyword. Traffic Blazer® makes it easy to prepare, analyze, optimize and submit your Web pages to key search engines and directories.

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Chapter 4 - Marketing Your Web Site Traffic Blazer® from Go Daddy makes it easy to optimize, analyze and submit your Web pages to key search engines and directories with no experience necessary:

4 Steps to Success:
Step 1: Search Engine Optimization—Position your Web site for top rankings with Google and other leading search engines. Traffic Blazer’s keyword and site optimization show you the words and phrases search engine users search for (powered by Yahoo!’s Sponsored Search). Plus, there’s the Robots.txt/Robots Meta tag generator to prevent incomplete or unwanted pages from being crawled and indexed by search engine spiders, and multi-URL support to help you manage multiple Web pages from your Traffic Blazer interface. Step 2: Web Site Analysis—Traffic Blazer’s robust analysis (including keyword usage, spiderability, and Robots.txt files and Robots Meta tags) of your site’s strengths and potential weaknesses helps you secure crucial search engine success. Step 3: Submission—Easily submit your Web page(s) to leading search engines. Around the world or region-specific, it’s up to you. Traffic Blazer submits your site to more than 200 search engines and directories in all! You can even use Traffic Blazer to submit your blog to more than 75 blog search engines and directories. And thanks to Quick Submit, you can start submitting your site within minutes of your purchase. Step 4: Reporting—No more wondering about results. Traffic Blazer is loaded with reports that give you answers, including Link Popularity to gauge the crucial number of inbound links to your Web page; List Checking to verify that your Web page is listed with the Internet’s /Google®Rank to leading search engines and directories; Alexa® assess your page’s online performance; Competitor Rank to compare your site’s search engine ranking to that of your competitors; and Keyword Ranking to learn your current ranking on AltaVista, HotBot, Lycos®and MSN. ® ® ® The more URLs you are able to list in search engines, the more traffic your site could receive. In addition to your home page, submitting additional product or service pages with unique content, including keywords or search phrase associations, can help increase the number of potential searchers finding you on the Web. For more information, visit www.godaddy.com. Traffic Blazer® helps you find your site’s strengths and potential weaknesses, and helps you find the most effective keywords for your site.

Most Web site traffic and online purchases come from search engines or directories ® like Google™ Yahoo® or MSN. , Get your share of that business!

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Chapter 4 - Marketing Your Web Site

ADVERTISING ONLINE
Although search engine optimization can go a long way toward promoting a Web site, the only way to guarantee a high search engine ranking is to join a pay-perclick advertising program. While pay-per-click can be a costly solution, Web visibility is guaranteed for those willing to pay for it. Pay-per-click is usually based on advertiser bidding, where the advertisers bid on the highest ranking for a given search phrase. The highest bidder gains the highest ranking; the second-highest bidder gains the second-highest ranking; and so on. The advertisers are then billed the bid amount each time a visitor clicks to the site via the paid-inclusion provider’s search engine listing. Although bidding is the most common way to determine the per-click cost, some pay-per-click providers charge a flat click-through fee. Pay-per-click programs are offered by Google™ and LookSmart® both of which provide listings for a number of leading search engines, directories and Web portals. In search engines, pay-per-click listings generally show up either as Sponsored Listings or as regular search results. In some cases, the listing will mention the per-click cost to the advertiser. Traffic Blazer® has partnered with the Internet’s leading providers of pay-per-click ® services; Google™ and Kanoodle. Joining these programs will add your business to the search results of the Internet’s top search engines, directories and portals. For more information, visit www.godaddy.com.

SPAM-FREE EMAIL MARKETING
Face it: There’s a right way and a wrong way to do most everything. This is particularly true when it comes to email marketing. The last thing any law-abiding citizen ever wants is to be associated with spam. That’s why Go Daddy created Express Email Marketing™ Now you can enjoy all the benefits of email . marketing—and steer clear of ever being considered a spammer. No one wants to receive marketing emails they didn’t request. But there are many people who want to know about your products, company or organization. These people will welcome hearing from you and actually look forward to getting your emails. Express Email Marketing shows you how to be in-touch the right way, providing you with the tools that make sure you comply 100% with anti-spam laws. Prospects and customers will opt in to the dazzling, eye-catching emails that you create (no design skills necessary). Include your own branding, enhance your emails with graphics from our image library, track your results, even do surveys! It’s all easy with Express Email Marketing. Visit www.godaddy.com to learn more about Express Email Marketing.

Express Email Marketing™ helps you attract customers, send attention-getting email, analyze results and grow and manage your list.

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Chapter 4 - Marketing Your Web Site

PERSONALIZED EMAIL ACCOUNTS
A great way to promote your domain name is with an easy-to-remember, personalized email address (e.g. you@yourpersonaldomainname.com). Go Daddy email accounts are fast, ultra-reliable and secure; POP3 configured; advertising-free; and spam, fraud and virus protected. Plus, each email plan includes free WebMail 4.0—featuring built-in message encryption, calendar and even online greeting cards—to read, send, store and organize email wherever you have Internet access. Find out more about Go Daddy email accounts at www.godaddy.com.

Editorial Comments & Reviews
“Go Daddy is, quite simply, amazing. There’s no other company to which I’d consider sending any of my 4 million listeners... Domain holders rely so heavily on their registrars that they need to be absolutely trustworthy— and that’s what Go Daddy has been for me.” – David Lawrence, Online Tonight/ The David Lawrence Show

SEND FAXES ONLINE, ANYTIME
Fax Thru Email™ is an affordable alternative to expensive telephone connections and dedicated hardware that lets you send and receive faxes from your email address, using any computer with an Internet connection. Even if you already have a fax machine, Fax Thru Email gives you anywhere, anytime fax freedom. Find out more about Fax Thru Email at www.godaddy.com.

ORGANIZE SCHEDULES IN YOUR GROUP OR OFFICE
Log on to a new level of organization. Online Group Calendar lets you not only manage your own schedule and contacts, it lets you create your own groups— personal or business—and share your calendar. Coordinating events with your friends, family members or co-workers is a snap. Online Group Calendar also lets you search your entire group for free time, schedule events, send invitations, share files and much more. It’s an affordable resource for any group or office. Find out more about Online Group Calendar at www.godaddy.com.

ON-THE-GO ONLINE FILE ACCESS
Accessing important files has never been easier! Online File Folder gives you 24/7 access to your files from any computer with an Internet connection. Store, access and share everything from business presentation and reports to personal photos and videos. And with up to 20GB of storage, you can say goodbye to the hassle of emailing files to yourself or hassling with removable disks and memory. Find out more about Online File Folder at www.godaddy.com.

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Chapter 4 - Marketing Your Web Site

SUCCESS STORY
Known as “The Animal Whisperer™ ” Colleen Paige found her calling, love and , passion for animals at an early age. At 18, she was faced with eviction and the task of having 24 hours to find a home for “Spike,” her handsome German Shepherd. Colleen vowed to do whatever she could to prevent this from ever happening again to anyone—dog or human. Colleen now spreads her message as an international animal trainer/behaviorist, TV personality and author. And while her love and support for animals is legendary, it was support of another kind that brought her to Go Daddy. “Because of a problem with a credit card showing fraudulent charges, I had to block my card,” says Colleen. Go Daddy then made several attempts to bill the card, with no success, and was forced to take Colleen’s site off the Internet. “If I had used any other company I’d have been waiting forever on hold,” says Colleen, “only to then wait a week or more for my site to come back up. I panicked because my site is my business...my life! Before I even hung up the phone with Go Daddy, however, the site was back up and running. I was floored!” “When I need to call Go Daddy, I don’t ever feel that normal dread associated with calling the phone or cable company. I’m a super busy person and am happy to know that my problems will be solved in a timely and friendly way. I can’t express how much it means to me. In this fast-paced, busy, technological world, Go Daddy sets the precedent for what companies should be about: Customer Service, Efficiency and Reliability.” Colleen’s clients have nicknamed her “The Oprah of the Pet World” for her sensitive and humorous appeal. As for Go Daddy, we’re simply called the “#1 Overall Best Registrar,” for good reason. Just ask Colleen Paige.

Go Daddy Fun Fact
Go Daddy was named 8th fastest growing privately held company in 2004 by Inc. magazine.

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SECURITY AND PROTECTION
Information on the Internet is easily accessible to anyone who has an Internet connection. Unfortunately, not everyone is searching for your information for the right reasons. There are many ways to ensure the safety and security of your personal information, as well as the content on your Web site. Go Daddy offers several services that can help ensure your personal information, your Web site and even your original work are kept safe.

Go Daddy Fun Facts
Ranked #20 on the 2005 Deloitte * Technology Fast 500, The Go Daddy Group grew 13,247% from 2000-2004. This is the third straight year Go Daddy has made the list.
*Compilation of the fastestgrowing 500 companies in the United States and Canada.

COPYRIGHT REGISTRATION
When you value your Web site or source code and the hard work that went into it, you need indisputable legal proof that you own your work. And that proof is a Registration Certificate issued by the U.S. Copyright Office. Just as a trademark protects a logo and a patent protects an invention, a federal copyright protects your Web site, literary works and more. c-Site® eliminates the confusion and complexity from the copyright process. Its step-by-step wizard and expert assistance guides you through completing the copyright application in just minutes. Once completed, simply upload your work. The Go Daddy team of experts will review it for accuracy and compliance with federal copyright laws. Then file it with the U.S. Copyright Office. Upon approval, the Registration Certificate is mailed directly to you. It’s that simple! Find out more about c-Site at www.godaddy.com.

Editorial Comments & Reviews
“Go Daddy offers bargain-basement pricing on a full range of Internet services, including email, Web site development tools and hosting, e-Commerce services (shopping carts, etc.) and ‘secure site’ certificates for customer peace of mind.” – Daniel Kehrer, BizBest columnist

THE DIFFERENCE BETWEEN COPYRIGHT, PATENT AND TRADEMARK
A Copyright is a form of protection provided to authors of “original works of authorship” both published and unpublished. Copyright protects the form of , expression rather than the subject of the expression. Federal copyright registrations are issued by the U.S. Copyright Office. They give the copyright owner exclusive rights to reproduce the copyrighted work, to prepare derivative works, to distribute copies of the work and to perform and display the work publicly. A Trademark is a word, name, symbol or device which indicates the source of a product and distinguishes it from the products of others. A service mark identifies and distinguishes the source of a service instead of a product.

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Chapter 5 - Security And Protection Trademarks are issued by the U.S. Patent & Trademark Office. They prevent others from using a confusingly similar mark, but cannot prevent others from making the same products or from selling the same products under a clearly different mark. A Patent is the grant of a property right to an inventor. What is granted is the right to exclude others from using, offering for sale, selling or importing the invention. Patents are issued by the U.S. Patent & Trademark Office. c-Site® eliminates the confusion and complexity from the copyright process. Its step-by-step wizard and expert assistance guide you along the way.

DEVIOUS DOMAIN NAMES
Whether you’re new to domain names or a seasoned veteran, you should consider registering any under-handed versions of your domain name(s) to protect your personal and professional identity (harmful domain name alternatives can include, but are not limited to, “ihateyourpersonaldomainname” or “yourpersonaldomainnamesucks”). While you can’t anticipate all the possible alternatives, starting with the simple removal of the more obvious domain names can save you legal hassles and frustration in the event a third party attempts to use these names in a way that is harmful to you or your business. In the event that someone else does own a harmful version of your domain name, consider backordering that name and getting it off the market the second it becomes available.

Just as a trademark protects a logo and a patent protects an invention, a federal copyright protects your Web site, literary works and more!

Customers say...
If you have ever tried to copyright or trademark via the government, it can become a convoluted mess. c-Site® made it so easy. Having the express service was a definite plus. I received my copyright certificate last week, much faster than the four months I was expecting. For anyone with information that needs to be protected, c-Site® is the way to go. – James M.

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COMPANY INFORMATION AND OUR COMMITMENT TO YOU
Founded by Bob Parsons in 1997, The Go Daddy Group, Inc. has grown to include more than ten million domains under management. Go Daddy offers a complete product service line, including domain name registration, Web site hosting, Web site development tools, personalized email accounts, aftermarket solutions, sales and marketing software applications, SSL certificates and more. Go Daddy is widely recognized for its success, winning the CNET Editor’s Choice Award in 2001, the Name Intelligence Largest Net Gain Award in 2002, 2003 and 2005 and the #1 Best Overall Registrar in 2003. Go Daddy also won the Arizona Corporate Excellence Award for fastest-growing privately held company in 2003 and Most Innovative Large Company in 2004. In April 2005, just four years and four months after selling its first domain name, Go Daddy became the World’s #1 Registrar with more domain names under management than any other registrar. Later that same year, Go Daddy was also rated the World’s Largest Web Host, according to Netcraft® Ltd. An ICANN-accredited domain registrar, Go Daddy offers products at prices up to 70% less than the competition and supports these products with world-class 24/7 live customer service. Go Daddy is the sole developer and proprietor of its technology, enabling the company to provide its customers better support and ensure the most advanced and competitively priced products and services available. Go Daddy honors and awards include: 2004 Inc. 500, #1-ranked technology company and #8 overall. 2005 Deloitte Technology Fast 500, ranked #20 in 2005. 2004 Arizona Hot Growth Company, statewide competition sponsored by bizAZ magazine. Percent Growth Award as part of the Arizona Corporate Excellence (ACE) Private 100 as an Arizona-based privately held business with the largest percentage of revenue growth from 2001 to 2002. CNET’s Editors’ Choice Award for Discount Domains, January 2003. Registrar of the Year 2002 from 100 Best, Inc. World’s #1 registrar with more names under management than any other registrar, April 2005.

Go Daddy Fun Facts
Each year, Inc. magazine publishes the Inc. 500, a list of the nation’s fastest growing privately held companies. Of the privately held technology companies on the 2004 Inc. 500 list, Go Daddy ranked #1 and was listed #8 overall.

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Chapter 6 - Company Information And Our Commitment To You

ABOUT THE CHAIRMAN
Bob Parsons has an impressive record of entrepreneurial and business success. He founded his first venture, Parsons Technology, in 1984 and sold it in 1996 to Mountain View, California-based Intuit, Inc. In 1997, Bob founded The Go Daddy Group, Inc., carving out a unique niche as an alternative to the early monopoly held by much larger companies in the Internet domain registration market. Go Daddy was founded on Bob’s commitment to provide superior customer service, highly competitive pricing, innovative product offerings and a responsibility to do the right thing. These ideals continue to drive the company’s success today. Go Daddy is currently ranked the world’s #1 ICANN-accredited domain name registrar for .COM, .NET, .ORG, .INFO, .BIZ and .US domain extensions.

Go Daddy Fun Facts
The ACE (Arizona Corporate Excellence) Awards recognize Go Daddy as being ranked #44 in terms of total revenue. The ACE Awards recognize Arizona’s top privately-held companies.

THE GO DADDY 10-POINT VALUE PLAN
Go Daddy delivers superior value to customers by adhering to a 10-point value plan, ensuring that it is the very best choice for your domain name and Web services needs. 1. Guaranteed renewal price. You’ll never pay more to renew your domain name than the rate you paid when you initially registered it, or what Go Daddy’s registration rate was when you transferred. (The only exceptions would be if the price the registry charges increased, or if you took advantage of a limited-time, special price. If the registry increases Go Daddy’s cost, yours will go up only by that amount, never more.) Risk-free, money-back guarantee transfers. A domain transfer occasionally fails. This is usually due to your former registrar trying to keep your money, even though that registrar is legally required to comply with your transfer request. With Go Daddy, you’re protected by a Rapid Transfer System™ that saves time and eliminates errors, extracting critical information automatically. You no longer need to find it and type it yourself. And there’s a Transfer Concierge team trained, dedicated and available to you 24/7. Lastly, Go Daddy transfers are absolutely risk free and fully refundable. If your transfer to Go Daddy fails for any reason, you will be notified and issued a refund. Guaranteed.

2.

3. More free, value-added services with every domain. Go Daddy is proud to have you as a customer and wants you to get the most out of your domain ownership. With every domain purchase, you receive all the following, FREE: Hosting with Web site, Quick Blog, Complete Email ($9.99 value) change of registrant; parked or “For Sale” page; domain locking; status alerts; domain forwarding; domain masking; total DNS control and 100 email forwards.

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Chapter 6 - Company Information And Our Commitment To You 4. Consistently lower prices on everything we offer. It starts with low-cost domains. But it extends to everything else Go Daddy develops and offers. Like hosting accounts; domain services; fraud, spam, and virus protected email accounts; secure SSL certificates; utility software and more. And Go Daddy is constantly developing more, better, lower-cost ways to improve your domain ownership, Internet- and PC-experience. 5. Best-in-industry live customer support, 24/7. This is a point of pride for Go Daddy. You deserve the best. Customer service and support is available to you either by phone, Web board, or email 24 hours a day, everyday. Many competitors don’t even provide a telephone number for you to call! 6. Fast, easy bulk domain transfers and registrations. Go Daddy’s super-low prices, intuitive tools, Rapid Transfer System™ and concierge support make it a snap. 7. Just-right, affordable hosting and server options. Go Daddy hosts all of its customer sites on its own secure servers. Most of their competitors “job out” hosting or servers to the highest bidder. If you ever have an issue with your Go Daddy plans, just call and the problem will be solved immediately. With the competition, there’s no telling who you should call. 8. Superior domain search and management tools. Go Daddy’s domain search and portfolio management tools are second to none. Once you’ve registered your domain names, just log in at “Manage My Domains” and select domains to modify, either individually or in bulk. Apply your changes or add additional services—it’s fast and easy. 9. Fierce protection of your personal information. Go Daddy works hard to prevent your data from being “mined. And unlike ” some of our competitors who will happily sell your information to anyone for a price, Go Daddy will never under any circumstance make it available to third parties, unless legally required to do so. (Please do understand, though, that information in the Whois database is public domain. Go Daddy does everything possible to prevent screen access to it, but under certain circumstances, it can be obtained.) 10. Unique, valuable and innovative software and services. At Go Daddy, you can get everything you need to make the most out of your domain ownership and Internet experience: private “unlisted” registrations; Traffic Blazer® (search engine registration); c-Site® (copyright application); Secure SSL Certificates; Merchant Accounts and more.

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Chapter 6 - Company Information And Our Commitment To You

CUSTOMER SERVICE
Go Daddy takes great pride in providing its customers with excellent customer service. Should you have any questions or issues, take advantage of one of several avenues to get the service you need. Also, Go Daddy often has terrific phone-only offers on products and services, so be sure to ask when you call!

eNEWS MONTHLY NEWSLETTER
The best way to get the most out of your Go Daddy experience is to stay in touch with the latest Go Daddy happenings. Our monthly newsletter, eNews, keeps you in the loop with information on new products, special offers, how-to articles and more. Subscribing is easy and free—just go to www.godaddy.com and enter your email address in the Free eNews box at the bottom of the page. You’ll be glad you did!

LIFE ONLINE™ WITH BOB PARSONS
Every Wednesday night at 7pm PST/10pm EST, Bob Parsons, the Chairman and founder of Go Daddy, and his guests take to the airwaves to give you unique insight on all aspects of the Internet, from how to protect yourself from cybercriminals and online predators to some of the strangest Web sites you’ve ever heard of or seen. Find out how you can tune in on satellite or AM radio, or listen online via Podcast, at www.lifeonline.com.

We take great pride in providing our customers with excellent customer service. Our highly trained, courteous support staff is waiting to answer your questions.

SERVICE AND SUPPORT
Frequently Asked Questions Browse through our online Frequently Asked Questions at www.godaddy.com. You’ll also find our helpful online User’s Guides and additional product support information. Telephone Support Go Daddy’s highly trained, courteous support staff is waiting to take your call. Whatever time it takes to assist you, that’s the time you’ll receive. Your problem will be resolved to your complete satisfaction. Domain Support—(480) 505-8899 24 hours a day/7 days a week Technical Support—(480) 505-8877 24 hours a day/7 days a week

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Chapter 6 - Company Information And Our Commitment To You Billing Support—(480) 505-8855 Mon - Fri: 5:30am - 9:00pm MST Sat & Sun: 7:30am - 9:00pm MST Email Support Go Daddy makes every effort to answer your questions as quickly as possible, typically within 10 hours. Support Web site: www.supportwebsite.com Email support available via the support Web site.

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