Get documents about "ASSESSMENT PLAN
Document Sample
UNIT APPLY KNOWLEDGE OF SELF AND TEAM IN ORDER TO DEVELOP
STANDARD A PLAN TO ENHANCE TEAM PERFORMANCE
UNIT STANDARD NUMBER 13912
LEARNING PROGRAMME MANAGEMENT DEVELOPMENT PROGRAMME
PERIOD 5 DAYS
AND
UNIT DEMONSTRATE AN UNDERSTANDING OF MANAGERIAL
STANDARD EXPERTISE AND ADMINISTRATIVE CAPABILITIES
UNIT STANDARD NUMBER 14001
LEARNING PROGRAMME MANAGEMENT DEVELOPMENT PROGRAMME
PERIOD 5 DAYS
UNIT STANDARD 13912
SPECIFIC ASSESSMENT CRITERIA ASPECTS TO BE ALIGNED WHERE TO FIND THIS ASSESSMENT
OUTCOME (LEARNING TOPICS) IN MATERIAL METHODS
1.
1. Demonstrate Own strengths and DAY 1 of programme The assessment
knowledge and weaknesses are identified, comprises predominantly of information is not Psychometric
understanding of based on self-reflection and personality and competency contained in the personality and
self as a worker in feedback. assessments, conducted by material as a module. managerial
a specific work registered assessors and The “manager of the competencies are
position. psychometrists. future’s” position is assessed.
The assessment is followed reflected and dealt Feedback is
by personal feedback for with as part of the provided to each
each learner. introduction. Refer to learner. A
page in front of personal
Module 1. development plan
The “management to strengthen
competency profile” is own performance
reflected in Module 4. is compiled and
2. shared.
A personal development plan A comprehensive report is This information is not
to strengthen own compiled for each learner, contained in the
performance is compiled with highlighting current material as a module,
a view to becoming a role managerial style and is given separately as
model for a team or group. comprising of a personal a stand alone report.
development plan, including
in-task development actions,
books to read and training
courses to be attended.
1.
2. Identify own role The organigram of an Our MDP programme is The In-house MDP’s Measuring the
in an organisation. organisation is interpreted presented in 2 formats. assessment phase actual
and an indication is given of An In-house MDP is (day 1 & 2) will reflect competence of
the learner’s place in the customised to a specific these aspects. the learner
organisation. organisation’s needs and will against ideal
the
2. include the learners job profile according
An organisation’s requirements and to the relevant
expectations of a person in expectations as part of the job description.
the learner’s position are assessment phase (see
explained and an indication is outcome 1)
given as to how performance A public MDP is a generic
is monitored and measured. programme where individuals
3. from different organisations
The values and attitudes of a attend the programme and is
particular organisation are not specifically customised to
explored with reference to the fit a specific job profile.
organisation’s code of ethics
or conduct.
2.
SPECIFIC ASSESSMENT CRITERIA ASPECTS TO BE ALIGNED WHERE TO FIND THIS ASSESSMENT
OUTCOME (LEARNING TOPICS) IN MATERIAL METHODS
4.
The effect of the code of As above As above As above
conduct on decisions a team
leader may make are
indicated with reference to
the code of conduct of a
specific organisation.
1.
3. Use a variety of The kinds of conflict that The Problem Solving Module 1
strategies to deal could arise in a team or group Process.
with potential are identified and strategies Decision Making Model.
conflict in a team to deal with issues in a team Daily Planning.
or group. are demonstrated in role-play
situations.
2.
Strategies for creating a Controlling and ensuring Module 2
positive working environment effective meetings.
in a team or group are Brainstorming with team
explored and an indication is members.
given of the role of the team “Pushing and Pulling”
leader in creating a positive behaviours.
work environment. Communication styles. Module 3
3.
Situations that hamper “Pushing” behaviours. Module 2
efficiency in a group are Ineffective communication. Module 3
identified and suggestions Motivating people / stroking. Module 4
are made to improve these Listening skills.
situations. Delegation and task maturity.
Leadership styles.
4.
Support systems available to Delegation and task maturity. Module 4
the team are identified and an Leadership styles.
indication is given of the
learner’s own role in being
supportive and using a
support system.
1.
4. Demonstrate The strengths and Factors influencing the team’s These exercises are Debates,
knowledge and weaknesses of a group or success (The Treetops Grid) given in a separate discussions, buzz
understanding of team are identified based on hand-out and are not groups and
the dynamics reflection and team contained in the presentations by
within a specific performance. material itself. groups regarding
group. 2. the SWOT
The strengths and DAY 1 personality and Focused on exercise and
weaknesses of individuals competency assessment with throughout the Treetops Grid.
within a group or team are feedback and personal programme, although
identified in order to decide development plan. not reflected in a
on an appropriate specific module.
management strategy.
3.
Situations that are a cause of Team SWOT analysis These exercises are
concern or dissent in a group given in a separate
or team are identified and a hand-out and are not
plan is developed to minimise contained in the
their negative effect on the material itself.
team.
4. These exercises are
Positive situations in a group Team SWOT analysis given in a separate
or team are identified and a hand-out and are not
plan is developed to contained in the
maximise the effect on the material itself.
team’s performance.
SPECIFIC ASSESSMENT CRITERIA ASPECTS TO BE ALIGNED WHERE TO FIND THIS ASSESSMENT
OUTCOME (LEARNING TOPICS) IN MATERIAL METHODS
1.
5. Develop a plan of Goals appropriate to the team These assessment criteria Please refer to our
action to enhance are set in order to improve are dealt with in our Performance
the performance performance within a specific Performance management management
of a team organisation. programme and can be documentation for the
2. incorporated into our MDP if specific references to
A plan of action is developed the customer wishes to do so. our material.
as a means of achieving
group or team goals.
3.
The importance of
consultation and joint
decision making in setting
team or group goals is
explained and an indication is
given of how a team can be
involved in a goal setting
process.
4.
Progress in the
implementation of team goals
is monitored and an
indication is given of when
and how it may be necessary
to amend the plan.
4.
UNIT STANDARD 14001
SPECIFIC ASSESSMENT CRITERIA ASPECTS TO BE ALIGNED WHERE TO FIND THIS ASSESSMENT
OUTCOME (LEARNING TOPICS) IN MATERIAL METHODS
1.
1. Identify and Managerial tasks are Problem solving process Module 1
explain an explained. Decision making Discussions,
understanding of Daily planning debates and role-
managerial Delegation in line with task Module 4 plays.
expertise. maturity
Motivation of subordinates
Critical management
competencies
Management Competency
Profile
2.
Different levels of Manager of the Future. The “manager of the
management are discussed. future” is reflected
and dealt with as part
of the introduction.
Refer to page in front
of Module 1.
Middle, Senior and Executive General introduction.
management.
3.
The impact of effective Manager and Organisation of The “manager of the
management on business is the future future” is reflected
discussed. and dealt with as part
of the introduction.
Refer to page in front
of Module 1.
1.
2. Identify and Different managerial styles Leadership styles. Module 4 The Leadership
discuss different are identified and discussed. style
managerial styles. 2. questionnaire
The effect of different Symptoms to indicate levels Module 4 with a
managerial styles on of task maturity. comprehensive
community and business are report as a result.
evaluated.
3.
The strategies to change a The effect of effective Module 4
particular management style motivation on
are discussed. accomplishment according to
McClelland’s theory
Super critical management Module 4
competencies that lead to
results.
1. .
3. Identify, Administrative capabilities are Learners on our MDP’s are
explain and identified and explained. normally on NQF level 4 +
demonstrate an 2. and will normally not require
understanding of Banking techniques and skills us to train them on these
administrative applicable to individuals are skills.
systems. described, explained and
demonstrated.
3.
Skills and techniques in
information gathering and
distribution are demonstrated.
4.
Information system,
accountability, proposals,
reports, etc.
