PRINCIPLES OF HOSPITALITY Course Outline

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					PRINCIPLES OF HOSPITALITY AND
TOURISM Course Outline (in no particular order)


Introduction to Hospitality and Tourism                 Recreation, Amusement, and Attraction
Industry segments, history, and economic impact         Types; duties and responsibilities within departments
Careers in Hospitality and Tourism

Career portfolio                                        Safety in Hospitality and Tourism

Career areas, career outlook, goals, and professional   Safety and sanitation
associations                                            The Business of Hospitality and Tourism
Skills Needed in Hospitality and Tourism                Management, human resources, marketing;
Self-responsibility and self-management; work           accounting; legal; sustainability
independently

Personal values and principles

Attitude, work habits, and appearance

Time management, organization, and accuracy

Decision making, problem solving

Leading a balanced life

Leadership and team building

Communication and customer service

Travel and Tourism

Methods of travel

Travel safety

Travel and tourism

Lodging

Types; duties and responsibilities within departments


Food and Beverage

Types; duties and responsibilities within departments

				
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posted:10/1/2012
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