Smart Friend Likes… • “Honest and energetic” • “no BS, straight to the point, tailored to each group” • “Great demos & presentations” • “PK, and upcoming products” • “Learned new features, very exciting.” Smart Friends Dislikes… • “didn’t learn anything.” • “The session was more about how X is such a great company rather than a training session.” • “Some vendors talked too much - info overload” • “Didn’t relate to my dept” • “Dull & boring, slides & numbers.” • “informative but not engaging” • “talked abt products and services we don’t offer.” Details Oct Connected Home: Oct 3-5, 2012 Location: Westin Harbour Castle Toronto, ON Details Attendance • General Manager – 77 • HT Supervisor – 35 (And # of people): • Home Entertainment Sr. (HT and Gaming) – 42 • CPU Sr. – 65 • Gaming/DA Supervisor – 35 • MCSA Supervisor – 5 Total: 223 EN attendees 36 FR attendees 29 CHQ Support 288 Total attendees Our Theme Deliver the Connected World. Our Goals Goal #1 Connected Home: Improve Connected Home offerings to our customers in our store by getting our Smart Friends to experience it for themselves. Our Goals Goal #2 Increase Complete Solution attach: Geek Squad, Performance Service Plan and Accessories. How can we help our customers get the experience they are expecting? Marketplace layout What to do at your booth What to do at your booth What to do at your booth What to do at your booth What to do at your booth What to do at your booth Feedback Logistics Set-up for Oct 3rd Tradeshow Vendors: 7am-11am on Oct 3rd We don’t have access to the room the day before, so all setups will have to be in the morning on the 3rd. Timing of the Tradeshow on Oct 3rd 11am-5:30pm Logistics Set-up for Oct 4th Tradeshow Vendors: 9am-6pm on Oct 3rd 7:30am-9:15am on Oct 4th Timing of the Tradeshow on Oct 4th 9:15am-5:00pm Logistics Shipping: 1) Use Robinson (see Registration Site for links) 2) Courier to hotel: Hotel will accept Sept 24 – Oct 2 3) Bring it yourself Need Freight Elevator? Contact Katie McAvoy (See Reg site) Requirements French: Bilingual reps s’il vous plaît! SWAG & We will collect prior to Documents Marketplace and distribute to each store Prizing: If you would like to provide a prize or two – we’d love to share them with our teams!
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