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									                                        Office of Human Resources

                                    POSITION DESCRIPTION

TITLE:                          Coordinator

LOCATION:                       Office of Human Resources

REPORTS TO:                     Director of Human Resources

GRADE:                          BOG 10

WORK SCHEDULE:                  35 hours per week; Monday through Friday

BASIC FUNCTION: Administer the recruitment, employment, compensation, and evaluation
processes primarily for civil service classified employees and maintain related records; serve as
backup for the administration of similar activities for non-classified employees. Assist with labor
relations and grievances. Assist the staff of the Office of Human Resources with the planning and
implementation of day-to-day operations of the department.

• Administer the recruitment, employment, compensation, and evaluation processes primarily
   for civil service classified employees, ensuring adherence to all State and
   Federal regulations as well as BOG and CCRI policies and procedures. Serve as backup for
   the administration of similar processes for non-classified employees.
•   Initiate and process transaction forms for all classified personnel transactions including but not
    limited to new hires, probation, transfers, leaves of absence, upgrades, promotions,
    terminations, and retirement; maintain all classified records and files.
•   Update and verify the Banner HR information system related to classified jobs and employees;
    utilize College reporting software to extract data and provide reports as needed.
•   Support and assist search committees with appropriate selection process protocols.
•   Provide new hire employment and benefit-related counseling for all classified employees upon
•   Provide general information and assistance to employees concerning the State Employees’
    Retirement System program; process forms as required, such as but not limited to purchase
    of service credits.
•   Serve as primary contact for classified employees and their supervisors. Communicate
    (verbally and in writing) with employees and supervisors regarding such activities as changes
    in employee status, changes in wages, leave requests, changes in work schedules, etc.

                                               Knight Campus
                   400 East Avenue, Warwick, RI 02886-1807 P: 401.825.2311 F: 401.825.2345
•   Ensure that web published content relative to classified employees is accurate and
    comprehensible; update as needed.
•   Coordinate the processes associated with the probationary and annual performance
    evaluation of classified employees, including, but not limited to, organizing and
    disseminating evaluation materials; monitoring returned evaluations; checking for
    completion; informing the Director of unfavorable employee ratings; and updating job
•   Manage the People Admin applicant database primarily as it pertains to classified position
    postings; respond to inquiries pertaining thereto.
•   Stay abreast of all changes to the State’s civil service system and classified bargaining unit
    agreements; inform rest of HR staff of such changes.
•   Participate and provide support at grievance hearings, including but not limited to noting
    pertinent factors during the hearing and drafting decision templates for Administration
    decisions; participate in classified labor contract negotiations.
•   Guide employees and HR staff with immigration-related documentation requirements,
    including but not limited to the sponsorship of faculty for permanent residence and temporary
    non-immigrant employment of a foreign national.
•   Research HR issues as directed, including but not limited to contract stipulations, state
    policies, state and federal regulations.
•   Provide administrative support to the Director of Affirmative Action as needed.
•   Maintain inventory of updated organizational charts for all College departments.
•   Provide exceptional customer relations to those seeking assistance from the Human
    Resources Office; obtain general information from visitors and callers in order to provide
    accurate information and/or make appropriate referrals. Maintain an office environment
    conducive and sensitive to the varying needs of the college’s constituencies; ensure the
    complete confidentiality of all personnel data.
•   Prioritize work so that all required deadlines are met and the efficient operation of the
    department is consistently maintained.
•   Participate in the training and supervision of student workers and temporary help as needed.
•   Participate in cross-training activities; serve as backup for other Human Resources
    department staff during periods of absence or assist during peak periods as needed, primarily
    serving as backup to provide similar activities for non-classified employees.
•   Assist with the planning, scheduling, and implementation of large scale department activities
    such as training sessions, orientation sessions, open enrollment benefit drives, award
    ceremonies, etc.
•   Other related duties as assigned.

Personal computer, typewriter, telephone, fax machine, copiers and calculators.

This position is not substantially exposed to adverse environmental conditions.
• Bachelor’s degree in related field required, or Associate’s degree and four years of relevant
• At least 2 years of experience in a Human Resources office required, preferably in an
  institution of higher education.
• Experience using MS Office software required.
• Exceptional interpersonal and communications skills (oral and written) essential.
• Experience working with RI State Personnel system preferred.
• Must possess strong organizational skills and be a self-starter able to work under pressure.
• Must be able to understand and maintain the confidentiality of all transactions.

CCRI is an Equal Opportunity / Diversity Employer.
Any individual with a disability who requires assistance in the application process should contact
CCRI at (401) 455-6011 prior to the close of the application period.
TTY: (401) 825-2313.
All requirements are subject to possible modification to reasonably accommodate individuals
with disabilities. Some requirements may exclude individuals who pose a direct threat or
significant risk to the health and safety of themselves or other employees. This job description
in no way states or implies that these are the only duties to be performed by the employee
occupying the position. Employees will be required to perform any other job-related duties
requested by their supervisor.


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