CHAPTER 4: Dispute Resolution Classic Case BUSINESS CONSIDERATIONS: Why would a business prefer to submit claims to arbitration rather than submitting the case to the court for review? Should a business have a policy of arbitrating every controversy? Why? ETHICAL CONSIDERATIONS: Is it ethical for a state government to attempt to “repeal” federal statutes through the enactment of state statutes that specifically negate the applicability of a federal law? Would it be ethical for a business to attempt to “repeal” a state statute by using contract language that negates rights provided to customers under state law?
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