JS Bank Limited 1st Floor by HC12092921231


									               SHORT TENDER NOTICE NO.
                      EPARS 04/2010
Sealed proposals are invited from the firms having registration with the Sales
Tax and Income Tax Departments for Data Connectivity. Tender Documents
may be obtained from the office of undersigned (during working hours) or
downloaded from www.ppra.org.pk or www.pral.com.pk. A pre-bid
meeting which the potential bidders should attend will be held at 1200 hours
on 6th, September, 2010 at House # 14, Hill Road, Sector F-6/3, Islamabad.
Bidders should submit a Letter of Intent no later than the pre-bid meeting with
their contact information including e-mail and telephone numbers. Any
clarification, amendment to be carried out following the pre-bid meeting will
be communicated in writing at the address indicated in the letter of intent.
Last date for submission of the bids is 15/09/2010 on or before 1100 hours.
Bids shall be opened on the same day at 1130 hours.

                   Manager (Administration)
             House # 15, Street # 19, F-6/2, Islamabad
                        Ph: 051-9208687


         Pakistan Revenue Automation (Pvt.) Ltd.

             TENDER NO. EPARS-04/2010
               DATED: August 31, 2010

         Bid Submission on September 15, 2010
                                   TENDER DOCUMENT

Ref. Proc-EPARS/04/2010                                                      August 31, 2010


01.   Pakistan Revenue Automation (Pvt.) Ltd. (hereinafter called PRAL) invites sealed
      Proposals for purpose of hiring of “Data Connectivity Services” for EPARS Project. Detail
      of the Services is described in enclosed Schedule of Requirement / Terms of Reference.

02.   If you have any doubt as to the meaning of any portion of the technical specifications, you
      may seek clarification of the same from Mr. Salman Ahmad, Business Development
      Manager on Cell # 0321-5371086 or Malik Nasir Abbas, Manager-Infrastructure on Cell #

03.   PRAL does not take any responsibility for collecting the bids from any agency.

04.   The subject services are initially required for the period of one year (extendable to 3
      years). Successful bidder may be in a position to commence services immediately after
      award of the contract.

05.   The service shall be required round-the-clock.

06.   Prices must be quoted in Pakistani Currency. The quoted prices must be inclusive of all
      charges and taxes.

07.   Payment shall be made (after deducting / withholding the taxes) under the law on mutually
      agreed terms and conditions. However the bidders are free to clearly mention their terms
      of payment as per their policy.

      The Proposals shall be submitted in sealed envelopes marked as under:

                              Manager, Administration (PRAL)
                          House # 15, Street # 19, F-6/2, Islamabad.

         The Envelopes shall also bear the word ““Confidential” and following identifications:-
                                   Proposals # EPARS-04/2010
                             For hiring of “Data Connectivity Services”

      All Proposals must be delivered in the Office of undersigned on or before the prescribed
      deadline of 1100 hours on September 15, 2010. PRAL will open the Proposals in the
      presence of bidder representatives who choose to attend at 1130 hours on September 15,
      2010 at House # 14, Hill Road, F-6/3, Islamabad.
      10.1. After opening of the Proposals, PRAL will examine the same (proposals) for
            technical evaluation and completeness of the same (proposals) as per tender
      10.2.   Bidder (s) who does not qualify cannot challenge the findings of the evaluation or
              ask for reasons of disqualification.
11.   Successful Bidder (s) represents and warrants that they can provide clear and efficient
      services and in this respect have the necessary labor, skill, expertise and technical know

12.   The Bidder (s) represents and warrants that the services to be provided by them are fully
      guaranteed. Bidder will takes full responsibility to provide the service as per PRAL’s

      The Bidder shall furnish as part of his bid, a Call Deposit/Pay Order equivalent to 2% of the
      Quarterly cost as Earnest Money crossed in favor of “Pakistan Revenue Automation (Pvt.)
      Ltd.”. Any bid not accompanied by Earnest Money shall be rejected without any right of
      appeal. In case of cancellation of the contract as default of the successful bidder (s) the
      earnest money shall be forfeited in favor of PRAL.

14.   Income Tax / Withholding Tax and Sales Tax will be deducted in accordance with the law.

15.   Bidding Form must also be duly filled in, stamped and signed by authorized representative
      of the bidder.

16.   All Proposals should include:

      16.1.   Company’s profile, list of such projects handled, list of clients with telephone
              numbers and addresses;
      16.2.   Copies of Income Tax and Sales Tax registration certificates;
      16.3.   Affidavit (on legal paper) to the effect that the firm has never been black- listed by
              any agency of government/semi government/autonomous or business concern;
      16.4.   Earnest Money as above.

17.   PRAL reserves the right to accept or reject any Proposal and to annul the bidding process
      and reject all Proposals at any time prior to award of Contract (s) without thereby incurring
      any liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder
      or of the grounds for PRAL’s action.

                                                                              (SOHAIL AKHTAR)
                                                                          Manager (Administration)
                                                   House # 15, Street # 19, F-6/2, Islamabad
                                    TENDER DOCUMENT

         Schedule Of Requirement / Terms of Reference
1.   Project Background

Pakistan Revenue Automation (Pvt.) Ltd. (PRAL) plans to procure hardware for the establishment
of Electronic payment and Refund System (EPARS) as part of the overall program to provide
improved services to the taxpayers. This project is conceived to cater to the IT needs of the
Federal Board of Revenue, SBP and commercial banks.

The successful firm will be responsible for:
    Supply of hardware for connectivity and last mile
    Complete Installation/Commissioning of related Hardware/Network components.
    Smooth and timely User Acceptance Test
    Providing local support and maintenance during and after commissioning for the contract

Technical Requirement Framework

The entire Wide Area Network will be built around PRAL Data center at CDA Block III, Islamabad
as Primary site & at Custom House Karachi as DR Site for links Aggregation at these locations.
The diagram below depicts a converged Network Diagram of required functionality. It is vendor
responsibility to provide a solution description write-up together with the bid
Note: The conceptual diagram might not be an accurate depiction of solution

An MPLS network consists of an MPLS core network and MPLS VPNs distributed over various
VPN sites. An MPLS VPN is a service provided over an MPLS core network to a number of VPN
users in various sites.
                       Basic Security Reference Model for MPLS VPNs

In this basic model, there are several restrictions: the VPNs cannot interconnect, and there is no
extranet or Internet connectivity yet. Important for security considerations is that the zones are
separated for any practical consideration: This separation means that it is not possible to send
traffic from a VPN to another VPN, nor to the core. In principle, it is also not possible to send or
receive packets from the core network to a VPN.

Last Mile Preference:

Fiber Optic is the fastest and most secure transmission medium. Selecting fiber optic media means
that the network delay between two end points will be very small as compared to other links/media.
To ensure the uninterruptable services the last Mile must be connected to service providers self
heal/redundant ring (a must requirement). All Layer 3 MPLS services Providers should provide
documentary evidence that their backbone is on Fiber.
                            Bandwidth Requirement Matrix

                         Link Description                              Bandwidth

Connectivity between PRAL Primary at Islamabad & PRAL Disaster
Recovery (DR) Site at Karachi                                           4 Mbps

Connectivity Between SBP Hyderabad and SBP Karachi
                                                                        2 Mbps

State Bank Karachi with PRAL Primary Site at Islamabad
                                                                        2 Mbps

State Bank Hyderabad with PRAL Primary Site at Islamabad
                                                                        2 Mbps

State Bank Islamabad with PRAL Primary Site at Islamabad
                                                                        2 Mbps

State Bank Karachi with PRAL Disaster Recovery (DR) Site at Karachi
                                                                        2 Mbps

State Bank Hyderabad with PRAL Disaster Recovery (DR) Site at
Karachi                                                                 2 Mbps

State Bank Islamabad with PRAL Disaster Recovery (DR) Site at
Karachi                                                                 2 Mbps

4 Commercial Banks to be connected with PRAL Primary Site at
Islamabad                                                               1 Mbps

4 Commercial Banks to be connected with PRAL Disaster Recovery
(DR) Site at Karachi                                                    1 Mbps

Aggregation Link at PRAL Primary Site
                                                                       14 Mbps

Aggregation Link at PRAL Disaster Recovery (DR) Site
                                                                       14 Mbps
                                    EPARS Network Site Details

       S#                         Site                                   Address
       1.        PRAL Primary Site at Islamabad
                                                          CDA Block-III, Melody, Islamabad

       2.        PRAL Disaster Recovery (DR) Site
                 at Karachi                               9th Floor Custom House, Karachi

       3.        State Bank of Pakistan Karachi
                                                          SBP House, I.I. Chundrigar Road

       4.        State Bank of Pakistan Hyderabad
                                                          SBP Hyderabad.

       5.        State Bank of Pakistan Islamabad
                                                          SBP Building, Adjacent constitution
                                                          Avenue, Islamabad

                           Initial Commercials Banks to be connected

       1.        Allied Bank Limited
                                                          Central Office, Main Clifton Road
                                                          Bath Island, Karachi
       2.        Habib Bank Limited
                                                          22-Habib Bank Plaza
                                                          I.I. Chundrigar Road, Karachi
       3.        MCB Bank Limited
                                                          22nd Floor, MCB Tower, I.I.
                                                          Chundrigar Road, Karachi
       4.        United Bank Limited                      Head Office, 8th Floor, State Life
                                                          Building No.1, I.I. Chundrigar Road,

           Initially 4 commercial banks are required to be connected with PRAL Primary (Islamabad)
            and PRAL DR (Karachi) and 36 commercials banks will be connected later on.
           Vendor must quote the bandwidth tariff (per MB basis) for all the sites.
           The exact location for each Site for bandwidth termination will be dependent on the exact
            location of Banks respective Data Center locations.
           PRAL reserves the right to increase or decrease the number of sites.
              Commercial Banks for future connectivity

5.    First Women Bank Limited          Dr. Syedina Tahir Saifuddin
                                        Memorial Foundation Building, CL-
                                        Beaumont Road, Civil Lines, Karachi
6.    National Bank of Pakistan         Head Office, I.I. Chundrigar Road,
7.    The Bank of Khyber                24- The Mall, Head Office,
                                        Peshawar Cantt.

8.    The Bank of Punjab                Head Office, BOP TOWER, 10-B,
                                        Block E-11, Main Boulevard
                                        Gulberg-III, Lahore
9.    Arif Habib Bank Limited           23 Arif Habib Centre, M.T. Khan
                                        Road, Karachi

10.   Askari Bank Limited               1st Floor, AWT Plaza, The Mall,
11.   Atlas Bank Limited                3rd Floor, Federation House
                                        Abdullah Shah Ghazi Road, Clifton,
12.   Bank Alfalah Limited              Head Office, 2nd Floor, B.A. Building
                                        I.I. Chundrigar Road, Karachi
13.   Bank Al Habib Limited             Mackinnons Building
                                        I.I. Chundrigar Road, Karachi
14.   Faysal Bank Limited               Faysal house, st-02,Commercial,
                                        Main Shahrah-e-Faisal, Karachi
15.   Habib Metropolitan Bank Limited   Spencer Building
                                        I. I. Chundrigar Road, Karachi.
16.   JS Bank Limited                   1st Floor, Shaheen Commercial
                                        Dr. Ziauddin Ahmed Road, Karachi
17.   KASB Bank Limited                 Principal Office, Business & Finance
                                        I.I. Chundrigar Road, Karachi
18.   Mybank Limited                    2nd Mezzanine Floor, Business &
                                        Finance Centre, I. I. Chundrigar
                                        Road, Karachi
19.   NIB Bank Limited                  Muhammadi House, I. I. Chundrigar
                                        Road Karachi

20.   SAMBA Bank Limited                6th Floor, Sidco Avenue Centre,
                                        Maulana Deen Muhammad Wafai
                                        Road, Karachi
21.   SILKBANK Limited                  Central Office, Saudi Pak Building
                                        I.I. Chundrigar Road, Karachi
22.   Soneri Bank Limited               Central Office, 5th Floor, Al-Rahim
                                        I.I. Chundrigar Road, Karachi
23.   Standard Chartered Bank           3rd Floor, Main Branch, P.O Box No
      (Pakistan) Limited                5556, I. I. Chundrigar Road, Karachi
24.   The Royal Bank of Scotland
      Limited                           16 Abdullah Haroon Road, Karachi

25.   BankIslami Pakistan Limited       11th Floor, Executive Tower,
                                        Dolmen City Marine Drive, Block-4,
                                        Clifton, Karachi
26.   Dawood Islamic Bank Limited       3rd Floor, Trade Centre, I. I.
                                        Chundrigar Road, Karachi
27.   Dubai Islamic Bank Pakistan       Hassan Chambers, 3rd Floor, Plot
      Limited                           DC-7
                                        Block-7, Kehkashan Clifton, Karachi
28.   Emirates Global Islamic Bank      Plot No. 162, Bangalore Co-
      Limited                           operative Housing Societies Ltd
                                        (Bangalore Town), Block 7 & 8,
                                        Shahrah-e-Faisal, Karachi.
29.   Meezan Bank Limited               2nd Floor, PNSC Building, M. T.
                                        Khan Road Karachi
30.   Albaraka Islamic Bank B.S.C.
      (E.C.),                           95-B Hali Road, Gulberg II, Lahore

31.   Barclays Bank PLC                 Dawood Centre, M.T.Khan Road,

32.   Citibank N.A. - Pakistan          1st Floor, AWT Plaza
      Operations                        I. I. Chundrigar Road, Karachi
33.   Deutsche Bank AG - Pakistan       Avari Plaza, Fatima Jinnah Road
      Operations                        Karachi -75530

34.   HSBC Bank Middle East Limited     Bahria Complex III, 9th Floor, M.T.
      – Pakistan Operations             Khan Road, Karachi

35.   The Bank of Tokyo-Mitsubishi      1st Floor, Shaheen Complex
      UFJ Limited - Pakistan            M.R. Kayani Road, Karachi
36.   Oman International Bank S.A.O.G   Ground Floor, Nadir House Building
      – Pakistan Operations             I.I. Chundrigar Road, Karachi

37.   Industrial Development Bank of    State Life Building No. 2, Wallace
      Pakistan                          Road Off I.I. Chundrigar Road,
38.   SME Bank Limited                  40, Jang Building, A.K. Fazal-ul-Haq
                                        Road, Blue Area Islamabad.
39.   The Punjab Provincial             Bank Square, Shahrah-e-Quaid-e-
      Cooperative Bank Limited          Azam, The Mall, Lahore
40.   Zarai Taraqiati Bank Limited      Head Office, 1-Faisal Avenue, P.O.
                                        Box No. 1400, Islamabad
                                TESTING/SIGN OFF SCHEDULE

     1.         Installation & Commissioning of Proposed Solution             4 Weeks
     2.         Testing & Final Sign Off                                      1 Week

                               GENERAL TERMS & CONDITIONS

a)        Compliance sheet of all Technical and Financial terms should be provided.
b)        The rental cost of complete solution should be quoted on monthly basis.
c)        Vendors May quote one time upfront cost separately
d)        Vendors must quote fixed monthly rental charges for each commercial bank
e)        Vendor must provide 24/7 Network Monitoring Service (NMS)
f)        Vendors in their bids should submit comprehensive SLA and penalties in case of
g)        Contract period is for the period of one year (extendable to 3 years under contract) .
h)        The prices should be valid for 180 days.
i)        2% earnest money (as mentioned in the tender documents) is required in favor of
          “Pakistan Revenue Automation (Pvt.) Ltd”
j)        The service provider should be a licensed Telecom Operator (local loop and or DNOP).
k)        Vendor/Provider should be capable to restrict/allow/filter specific traffic on the requirement
          basis of PRAL
l)        PRAL will only be responsible for providing raw power to the equipment at site; however in
          case of power failure at PRAL premises SLA will not be enforced during power outage.
m)        Local support should be available all the time and response time should be less than 1
n)        The PRAL requires 99.5% network availability during business hours.
o)        In case of any hardware failure, hot back up equipment should be available within the
          response time.
p)        PRAL reserves the right to accept any bid or reject any or all bids without assigning any
          reasons whatsoever.
                                        BIDDING FORM

Dated: August 31, 2010                                         Tender No. EAPRS-04/2010

Pakistan Revenue Automation (Pvt.) Limited, Islamabad.


1.     Having examined the conditions to Tender and Specifications of Tender No. EPARS-
       04/2010 dated August 31, 2010, the receipt of which is hereby acknowledged we, the
       undersigned, offer to deliver, install and configure in conformity with specifications
       mentioned in Schedule of Requirement and conditions of Tender for the sum of
       Rs._________________________                                                (Rupees
       ______________________________________________________ ) or such other sums
       as may be ascertained in accordance with the said Conditions.

2.     If our Bid is accepted we shall deliver / commenced the licensed software / services
       mentioned in the tender documents within ______ days from the date of receipt of your
       firm Purchase Order / Work Order.

3.     We agree to abide by the terms and conditions of the Tender for the period of _______
       from the date fixed for receiving the same and it shall remain binding upon us and may be
       accepted at any time before the expiration of that period.

4.     Until a formal Purchase order(s) is placed, this Bid, together with your written acceptance
       thereof, shall constitute a binding contract between us.

5.     We understand that you are not bound to accept the lowest or any proposal you may
       receive or to inform us of the rejection of our bid or to give any reasons therefore.

Dated this ______________________ day of _____________________ 2010_______________.

Signature _______________________ in the capacity of ______________________________
duly authorized to sign Tender for and on behalf of
                          (NAME OF FIRM IN BLOCK CAPITALS)
Complete address:________________________________________________________

Fax No.____________________________ Telephone No._____________________________

1.     _______________________

2.     _______________________

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