CMU Project Highlight Report Template by X7GVqrm


									          Community Life Choices
Sharing Feedback from Review of Day Services

            Monday 16 January 2011

                                 Tony Dailide
                           Assistant Director
                     Promoting Independence
 Making progress towards personalised,
        community-based support

Ensuring people have real control
Demonstrating the difference
Actively engaging local communities
Leaders at every level of the organisation work towards a genuine shift in
Seeking solutions that actively plan to avoid or overcome crisis
Enabling people to develop networks of support
Taking time to listen
Understand the needs of families and carers
Support that is culturally sensitive and relevant to diverse communities
Taking into account a person’s whole life
Making progress – Key Themes and Criteria

 Information and Advice

 Active and supportive communities

 Flexible integrated care and support


 Risk enablement

 Personal budgets and self-funding

Reducing numbers of people are using traditional day services

      Raise in eligibility and charges?

      Changing expectations?

      Choice and control with user?

      Marketing?

      Cost?

Reducing budgets
        Importance of day time support

Meeting the needs of people who require a lot of support

      Keeping healthy and active

      Making friends

      Feeling useful
                    What is changing

Move to reablement, enablement and recovery

Change in positioning, attitude and focus of in house services.

New mechanisms to give people choice and control

      Personal budgets through cash and PMAs

      Market development

      ChooseMySupport
             Implications for providers

Move from block contracts to Personal budget holders as purchasers

Different risks to manage for providers, local authorities and users

New business models focused around the customer in control

Creative and responsive services

Quality and safety
              Moving forward together

Providers have key role

Importance of being close to end user and knowing what they want

Building on experience

Agile and responsive sector

Some risk but also opportunities

Working together to shape new services

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