Avenida Anacaona, Plaza Mirador A-204, Bella Vista by 9Poq16Eo

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									                              José Juan Valenzuela Oliver

                                        001-0140068-7


                                                        Ave. Anacaona#43, Plaza Mirador A-204

                                                          Bella Vista, Santo Domingo, DN, R. D.

                                                                           Phone 809-533-6951

                                                                           Mobile 829-980-2109

                                                                      E-Mail vette95@gmail.com




Excellent performance under stressful situations, above average organizational skills and
over ten years of experience on Customer Service, as well as IT technical troubleshooting
and systems implementation. Focused on getting the job done following procedure and,
problem solving oriented.



Work Experience



2006- 2011              Rodinsa, S.R.L.                                   Santo Domingo, R.D.

                IT Manager                                         809-519-9130



2006- to date           Various Companies                                 Santo Domingo, R.D.

                (ViaTrans, Cana Bay, Raminova, Constructora JSB, JP Call Center)

                IT Contractor (Network, PC Maintenance, Software Consultation)



2003-2006               Language Line Services (Spanish/Portuguese/English)Santo Domingo, R.D.

                        All-Call Interpreter (Medical, Insurance          877-886-3885

                        and Customer Service)



1999-2003               Jorge Blain Inc.                                  New York, USA

                        Network Administrator                             973-827-9937



1994-1998               Casa de Campo                                     La Romana, R.D.
                           Front Desk/Excel Club Supervisor                   809-523-3333



1993-1994                  American Airlines                                  Santo Domingo, R.D.

                           International Security Agent                       809-549-0266



1991-1993                  Federal Express                                    Santo Domingo, R.D.

                           Manifest Assistance                                809-565-3636



Other Activities



            Setup, configuration and administration of networks. Area of expertise: The whole
            Microsoft Office Suite (including FrontPage and Visio), Corel Graphics Suite, Mid-level
            Java programming, Low Level Visual Basic, Mid-Level HTML, Windows Troubleshooting
            (NT, 2000, 2003, 2008 Server, XP, Vista and 7), Mac OS X, Basic Linux (Debian). Remote
            Administration Softwares (TeamViewer, Logmein, VNC, etc.)



Education



       1995-1997 UNAPEC Santo Domingo

       Electronic engineering - 3rd.semestre



        2011 Servicio Nacional de Aprendizaje (SENA-Colombia) Linux: Sistema Operativo,
        Comandos y Utilidad

       Certified (may verify at http://sis.senavirtual.edu.co with cedula number: 101400687



        2011 Servicio Nacional de Aprendizaje (SENA-Colombia) Arquitectura de Computadores

       Certified (may verify at http://sis.senavirtual.edu.co with cedula number: 101400687



References



Tonny García Viñas                 809-875-6505

Adrian Molina                      829-380-5190
Massiel Reyes                      809-916-5507



Recognitions



          Became an “All-Call” Interpreter in Language Line Services within only 1 month of
          working for the company, without any kind of previous training and being given only one
          week of time to prepare for the test all by myself, being the first time that happens in the
          history of the company having overseas offices.

								
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