José Juan Valenzuela Oliver 001-0140068-7 Ave. Anacaona#43, Plaza Mirador A-204 Bella Vista, Santo Domingo, DN, R. D. Phone 809-533-6951 Mobile 829-980-2109 E-Mail email@example.com Excellent performance under stressful situations, above average organizational skills and over ten years of experience on Customer Service, as well as IT technical troubleshooting and systems implementation. Focused on getting the job done following procedure and, problem solving oriented. Work Experience 2006- 2011 Rodinsa, S.R.L. Santo Domingo, R.D. IT Manager 809-519-9130 2006- to date Various Companies Santo Domingo, R.D. (ViaTrans, Cana Bay, Raminova, Constructora JSB, JP Call Center) IT Contractor (Network, PC Maintenance, Software Consultation) 2003-2006 Language Line Services (Spanish/Portuguese/English)Santo Domingo, R.D. All-Call Interpreter (Medical, Insurance 877-886-3885 and Customer Service) 1999-2003 Jorge Blain Inc. New York, USA Network Administrator 973-827-9937 1994-1998 Casa de Campo La Romana, R.D. Front Desk/Excel Club Supervisor 809-523-3333 1993-1994 American Airlines Santo Domingo, R.D. International Security Agent 809-549-0266 1991-1993 Federal Express Santo Domingo, R.D. Manifest Assistance 809-565-3636 Other Activities Setup, configuration and administration of networks. Area of expertise: The whole Microsoft Office Suite (including FrontPage and Visio), Corel Graphics Suite, Mid-level Java programming, Low Level Visual Basic, Mid-Level HTML, Windows Troubleshooting (NT, 2000, 2003, 2008 Server, XP, Vista and 7), Mac OS X, Basic Linux (Debian). Remote Administration Softwares (TeamViewer, Logmein, VNC, etc.) Education 1995-1997 UNAPEC Santo Domingo Electronic engineering - 3rd.semestre 2011 Servicio Nacional de Aprendizaje (SENA-Colombia) Linux: Sistema Operativo, Comandos y Utilidad Certified (may verify at http://sis.senavirtual.edu.co with cedula number: 101400687 2011 Servicio Nacional de Aprendizaje (SENA-Colombia) Arquitectura de Computadores Certified (may verify at http://sis.senavirtual.edu.co with cedula number: 101400687 References Tonny García Viñas 809-875-6505 Adrian Molina 829-380-5190 Massiel Reyes 809-916-5507 Recognitions Became an “All-Call” Interpreter in Language Line Services within only 1 month of working for the company, without any kind of previous training and being given only one week of time to prepare for the test all by myself, being the first time that happens in the history of the company having overseas offices.
Pages to are hidden for
"Avenida Anacaona, Plaza Mirador A-204, Bella Vista"Please download to view full document