Exercise 1

							                                  Exercise 1

                SMCR & Rich/Lean Applications
Part 1

1. A coach wants to motivate her players, what type of terminology should
   she avoid?

2. What metaphors would be most persuasive to a group of college students
   but would not be motivating to a group of senior citizens?

3. How would a videoconference change the educational process?

4. What characteristic of e-mail makes it easier to deceive someone?

5. What audiences would be least likely to access information via the World
   Wide Web?


Part 2

Rich or Lean Situation?

1. Confirming a meeting time. (R or L)

2. Deciding on the Prez’s strategy for handling a racial scandal (R or L)

3. Firing an employee (R or L)

4. Providing employee update on a major change (R or L)

5. Helping consumers install a new version of Windows (R or L)

6. Answering a student question regarding the due date of an assignment
   (R or L)

7. Informing consumers about a new price for the local paper (R or L)