Philadelphia District Resource Guide SBA by liaoqinmei



                                                                                  The Small
                                                                                  Jobs Act:
                                                                                  Back to
                                                                                  page 38

                                                                 PAGE   Getting Started
                                                                 PAGE   SBA Loan Programs

                                                                 PAGE   Government Contracting
                                                                 41 • connect with us @      
   contents                                                                                    PR
     SMALL BUSINESS                                                                                        eni
                                                                                               Publishers of Small Business Resource

                                                                                                Phone: 863-294-2812 • 800-274-2812
                                                                                                Fax: 863-299-3909 •

                                                      2011-2012 PHILADELPHIA                    President/CEO
                                                                                                Joe Jensen         

    FEATURES                                                                                    English Small Business Resource Advertising
                                                                                                Nicky Harvey  

    6         Introduction                             46    Disaster Recovery
                                                                                                Martha Theriault
                                                                                                Kenna Rogers
              6  Administrator’s Letter                      There are several types of
              8  Regional Administrator’s                    assistance available to            Production
                 Message                                     qualified applicants.              Diane Traylor     
              10 Director’s Message
                                                       47    Advocacy
    12        Getting Started
                                                             Watching out for small business
                                                             interests.                         SBA’s Marketing Office:
              Everything you need to know                                                       The Small Business Resource Guide is published

              about setting up, marketing              48    Other Sources of
                                                                                                under the direction of SBA’s Office of Marketing and
                                                                                                Customer Service.
              and managing your business.                    Assistance
                                                                                                Editorial Content
              18    Franchising                              Chambers of Commerce can be
              19    Writing a business plan                  a vital resource for the small
                                                             business owner.                    Graphic Design

    21        Regulations
                                                       51    Lender Listing
              Knowing the Rules. Paying attention
              to detail can save time and money.                                                SBA’s participation in this publication is not an
                                                                                                endorsement of the views, opinions, products or
                                                                                                services of the contractor or any advertiser or other

    26        Financing
                                                                                                participant appearing herein. All SBA programs
                                                                                                and services are extended to the public on a
              Options to start or grow                                                          nondiscriminatory basis.

              your business.                                                                    Printed in the United States of America
              37    SBA Loan Programs
                                                                                                While every reasonable effort has been made
                    Quick Reference                                                             to ensure that the information contained herein
                                                                                                was accurate as of the date of publication, the
                                                                                                information is subject to change without notice.
    41        Contracting Opportunities
                                                                                                Neither the contractor, the federal government, or
                                                                                                agents thereof shall be held liable for any damages

                                                       “Everything you need to know
              SBA is working to ensure small                                                    arising from the use of or reliance on the information
              businesses obtain their fair share of                                             contained in this publication.

              government contracts and
                                                         about setting up, marketing            SBA Publication # MCS-0018
              subcontracts with a number
              of programs.                               and managing the revenue of            This publication is provided under SBA Contract

                                                                                                # SBAHQ05C0014.
              42 HUBZone                                 your business.

              45 Glossary of Terms

                                 Ways To Evaluate Your
                                 Strengths and Weaknesses
                                                                              Page 13
4 — Small Business Resource   PHILADELPHIA                                                                             Visit us online:
                                               The U.S. Small Business Administration

                                              F R O M T H E ADM I NI STRATOR

                      ntrepreneurs and small                           presence. I encourage you to check out the
                      business owners like                             latest SBA news by joining our communities on
                      you continue to create                           Facebook, Twitter and YouTube. Through these
                  jobs and drive our economy                           new online tools, we are more directly engaged
                  forward. This resource guide                         in a dialogue with the small business community
                  has everything you need to                           to learn how SBA can do even more to help you
                  know about the tools and                             grow your business.‪
                  resources that SBA has to
                  offer: from getting an SBA                           The fact is, about two of every three jobs
loan, to securing a federal contract, to using                         created in America each year come from small
our extensive network of 14,000 SBA-affiliated                         businesses, and more than half of working
counselors. Through these “3 Cs” of capital,                           Americans own or work for a small business.
contracts and counseling, we help thousands of                         With your help, we can make sure the SBA is
people every day.‪                                                     meeting its mission and that small businesses
                                                                       like yours will continue to grow and lead our
The new Small Business Jobs Act that President                         nation to full economic recovery, as they’ve done
Obama signed a few months ago strengthens                              throughout U.S. history. ‪
SBA’s efforts in each of these areas. For
example, we permanently raised the top SBA                             If you have any questions that aren’t answered
loan sizes in our two most popular programs                            in this guide, please go to, or call
from $2 million to $5 million. Also, the Jobs Act                      or walk in to your local district office. We stand
strengthens the federal government’s ability to                        ready to help you in whatever way we can.
ensure that more small businesses can compete
for federal contracts on a level playing field.‪                       Warm regards,

In addition, we recently overhauled www.sba.
gov. Now you can find information about SBA                            Karen G. Mills
programs more quickly than ever before. At                             Administrator
the same time, we beefed up our social media                           Small Business Administration

    About the SBA
    Your Small Business Resource
    Every year, the U.S. Small Business Administration and its         	   •	 Growing	a	Business
    nationwide network of partners help millions of potential and      	   •	 Opportunities	in	Contracting
    current small business owners start, grow and succeed.             	   •	 Recovering	From	Disaster
                                                                       	   •	 A	Voice	for	Small	Business	in	Government
    Resources and programs targeting small businesses provide an
    advantage necessary to help small businesses effectively compete   Visit	SBA	online	at	for	24/7	access	to	small	business	
    in the marketplace and strengthen the overall U.S. economy.        news, information and training for entrepreneurs.

    SBA offers help in the following areas:                            All SBA programs and services are provided on a nondiscriminatory
    	 •	 Starting	a	Business                                           basis.
    	 •	 Financing	a	Business

6 — Small Business Resource   PHILADELPHIA                                                                       Visit us online:
                                             The U.S. Small Business Administration

                                   F R O M T H E R E G I ONAL ADM I NI STRATOR

                                    Greetings!                   In fact, from the Affordable Care
                                                                 Act to the American Recovery and
                        The U.S. Small Business                  Reinvestment Act and the Small
                        Administration has                       Business Jobs Act, we have recently
                        many programs and                        seen the most significant small business
                        services available to                    legislation in over a decade.
                        business owners and
                        entrepreneurs. This                      Through the Recovery Act and the
                        resource guide is a                      Small Business Jobs Act, SBA helped
        perfect example. It highlights the tools                 put more than $42 billion in lending
        SBA has to help you start or build                       support in the hands of small business
        your business, create jobs and drive                     owners. Through a network of 14,000
        our economy forward. The resource                        SBA-affiliated counselors, every day
        guide outlines how the SBA works to                      thousands of small businesses receive
        accomplish its mission through the                       assistance with everything from creating
        “three Cs” - capital, contracts, and                     a startup to succession planning.
        counseling. Over the past two years,                     The SBA also works to insure that
        we’ve been working very hard in all                      small businesses earn their fair share
        three areas.                                             of federal contracts through SBA’s
                                                                 business development and certification
        At the SBA, we know that two out of                      programs.
        every three jobs created in America
        come from small businesses, and more                     I believe it is our entrepreneurs and
        than half of all working Americans                       small business owners that will drive
        either own or work for a small business.                 America’s ability to innovate and stay
        The SBA is committed to President                        competitive across the globe. If you
        Barack Obama’s mandate to “Startup                       have any questions or want additional
        America” by helping small businesses                     information, please visit our website,
        start, grow and succeed.                                 call us, or pay a visit to your local district
                                                                 office. We are ready to help in any way
        The President has taken important                        possible.
        steps to assist small business owners
        and the hard working people they                         Warm regards,
        employ by reducing taxes, encouraging
        investment, and removing obstacles to
        growth. Karen Mills, as Administrator
        of the SBA, embraces the President’s                     A. John Shoraka
        small business agenda, recognizes the                    Regional Administrator
        challenges entrepreneurs face, and                       U.S. Small Business Administration
        understands the importance of small                      Region III
        business as the engine of our economy.

8 — Small Business Resource   PHILADELPHIA                                                      Visit us online:
                                                             Message From The District Director

SBA Staff Listing                                                                         A New Beginning:                                                                       SBA Program Enhancements
Executive                   Don Jefferson                                                 Fan the Flame of
                                                                                          Economic Recovery
Direction                   Business
Dave Dickson                Development
District Director           Specialist
610-382-3073                610-382-3079                    The nation’s small business owners are finally        several temporary changes to SBA programs,        getting a taste of the economic recovery that has     including increased loan sizes up to $1 million for
                                                            officially been underway since mid 2009. Private      working capital and the allowance of real estate
Michael Wilk                Sheryl Paynter                  sector firms created net new jobs in each of the 12   refinancing under a new SBA 504 loan program.
Deputy District             Lender Relations     PHOTO      months of 2010. In fact, December 2010 saw the
Director                    Specialist          AVAILABLE   private sector adding 297,000 jobs, with almost       Today, these Jobs Act enhancements to SBA
610-382-3071                610-382-3078                    all those gains coming from small businesses. At      programs are making capital more accessible to          long last, a promising future seems to be taking      small businesses, allowing them to grow bigger
                                                            shape for America’s small businesses, and SBA         and better and stimulating job growth. As an
                                                            is sparing no effort to build on that momentum        early indication of the Jobs Act’s success, SBA
Antonio Leta                Barbara Anne
                                                            through 2011 and beyond.                              supported $12 billion in loans nationally in the
Branch Manager              Gardenhire-Mills                                                                      last quarter of 2010—the highest level of SBA’s
Wilkes-Barre                Lender Relations                Laying the Groundwork for Economic                    guaranteed lending in a single quarter. In eastern
Branch Office               Specialist                      Recovery                                              Pennsylvania for that time period, loan volume
202-870-4412                610-382-3080                    In response to the then-growing financial and         was up 233% percent over the preceding year.        barbara-anne.gardenhire-        economic crisis, President Obama signed the
                                     American Recovery and Reinvestment Act into           But access to credit is often not the only necessary
Samuel Reprogel                                             law in February 2009. Funding under the Act           component for business growth. Many small
Branch Manager              George Murray                   supported $30 billion in SBA-backed loans to          businesses also need business advice and access
Harrisburg Branch           Business           PHOTO        70,000 small businesses nationwide. In eastern        to new markets—including federal government
Office                      Development
                                                            Pennsylvania, the SBA supported nearly $400           contracting and international trade—to achieve
717-782-3840                Specialist                      million in loans to small businesses under the        their full growth potential. Once again, the Jobs     610-382-3083                    Recovery Act. Without that Recovery Act               Act empowers SBA to make a real difference
                             financing, those borrowers would not have been        for those businesses. The Jobs Act provides
Jennifer Pilcher
                                                            able to obtain financing; economic conditions         increased funding for free counseling through
                                                            prevented them from negotiating traditional           SBA’s network of Small Business Development
Public Information          *Business
                                                            loans with banks. But, thanks to Recovery Act         Centers. The Act also provides financing support
Officer                     Development –                   provisions allowing temporary increase in SBA         for international exporting endeavors, turning
Business Development        Red Team                        loan guarantees and elimination of fees for           SBA’s Export Express pilot program into a
Specialist                  John Banks                      borrowers on certain loans, commercial lender         permanent program with 90% guarantees for
610-382-3084                Lead Business Development       risk was reduced, loans were made affordable to       loans up to $350,000 and 75% for loans between    Specialist                      America’s small businesses again, and the historic    $350,000 and $500,000. Finally, Jobs Act
                            610-382-3087                    credit freeze that set in over the Fall of 2008       provisions are set to expand federal government
Jane Aquila          PHOTO              began to thaw.                                        contracting opportunities for small businesses
Office Automation AVAILABLE                                                                                       by providing clarity and new guidance on small
Clerk                         Michael Kane                  2011 and Beyond: Charting a New Course                business contracting set-asides.
610-382-3063                  Business                      for Economic Growth           Development                   Building on the success of the Recovery Act’s         For me, there has never been a more exciting
                              Specialist                    SBA provisions, President Obama signed                time to be at SBA. Our nation stands at the
*Administration      PHOTO    610-382-3085                  the Small Business Jobs Act of 2010 into              cusp of new economic growth, and the agency
Mimi McMullen
                                                            law on September 27, 2010. SBA program                has the tools to help small businesses claim their
                                                            enhancements under the Act—including lending          stake in that promising future. In that spirit, I
IT Specialist/
                                                            program enhancements, expanded support                encourage you to take advantage of all of the SBA
Administration                Bob Maximowicz                for small businesses in the federal government        programs and services available to you. If you
610-382-3075                  Business                      contracting and exporting arenas, and a major         need further information, please do not hesitate Development                         investment in SBA’s small business training and       to contact the Philadelphia District Office at 610-
                              Specialist                    counseling efforts—were designed to fan the           382-3062 or visit our website at
*Business                     610-382-3081                  flame of the newly-sparked economic recovery.         localresources/district/pa/phil.
Development –       
Blue Team                                                   Under The Jobs Act, SBA loans limits were             Sincerely,
John Fleming                  Paula Watts                   permanently increased from $2 million to
Lead Business Development Business                          $5 million, and SBA’s micro-loan limits were
Specialist                    Development                   permanently increased from $35,000 to $50,000.
610-382-3077                  Specialist                    In support of the nation’s exporters, the Jobs
                                                            Act increases SBA Export Express loan limit to        David C. Dickson          610-382-3086
                               $500,000 with a guarantee up to 90 percent for        District Director of
                                                            loans under $350,000. The law also provides           SBA’s Philadelphia District Office
                                     continued on page 11

10 — Small Business Resource   PHILADELPHIA                                                                                           Visit us online:
                                                                                                                                           The SBA helps business
                                                                                                                                           owners grow and expand
   Doing Business in Eastern Pennsylvania                                                                                                  their businesses every day.

                                                                                                                                          SBA Staff Listing Continued
                                                                                                                                                                       continued from page 10

                                                                                                                                          John Xu                   *Office of General
                                                                                                                                          Business                  Counsel
                                                                                                                                          Specialist                Paul E. Beck, Jr.
                                                                                                                                          610-382-3082              Senior Area Counsel
THE PHILADELPHIA DISTRICT OFFICE                     (SCORE), Small Business Development
                                                     Centers (SBDC) and Women’s Business                                                   610-382-3095
The Philadelphia District Office is
responsible for the delivery of SBA’s                Centers (WBC). They also conduct
                                                                                                                                          *Office of General        Diane Jansson
many programs and services in Eastern                training events throughout the district -                                            Counsel                   610-382-3094
Pennsylvania. The District Director is               some require a nominal registration fee.                                             Patricia Younce           202-481-1652 Fax
David C. Dickson. The District Office is                                                                                                  District Counsel
located at Parkview Towers, 1150 First               Assistance to businesses owned and                                                   610-382-3069            *Investment Division
Avenue, Suite 1001, King of Prussia, PA              controlled by socially and economically                                     SBIC Exams
                                                     disadvantaged individuals are available                                                                      Don O’Mara
19406. Office hours are from 8:00 a.m.
                                                     through the Business Development                                                     *Government Contracting 610-382-3189
until 4:30 p.m., Monday through Friday.
                                                                                                                                          Vince Mazzotta            U.S. Export Assistance
CONTACTING THE PHILADELPHIA                                                                                                               610-382-3190              Center (USEAC)
                                                     A Women’s Business Ownership                                                         202-481-5996 Fax          215-597-6101
DISTRICT OFFICE                                      Representative is available to assist                                                                          215-597-6123 Fax
For program and service information                  women business owners. Please contact                                                John Marshal
and for information on financing please              Barbara Anne Gardenhire-Mills at                                                     610-382-3194              Robert Elsas
contact the District Office at 610-382-3062          610-382-3080 or e-mail:                                                                                        215-597-6110
or e-mail:                

SERVICES AVAILABLE                                   Special loan programs are available for
Financial assistance for new or existing             businesses involved in international
businesses through guaranteed loans                  trade.
made by area bank and non-bank
lenders.                                   A Veterans Affairs Officer is available
                                           to assist veterans. Please contact John
Free counseling, advice and information    Fleming at 610-382-3077 or e-mail:
on starting, better operating or expanding
a small business are available through
the Service Corps of Retired Executives

Eastern Pennsylvania Welcomes Molly
Maguire’s Indomitable Irish Pub Spirit, Stable                                                                                            We Welcome Your
of Solid Jobs with a Hearty “Failte!”                                                                                                     Questions
Local Restaurateurs Credit SBA, “Luck of the Irish” with
Recession-Defying Expansion Bringing New Jobs to                                                                                          For extra copies of this publication or
Southeastern PA                                            (L to R): Declan Mannion and Conor Cummins behind the bar at Molly Maguires.   questions please contact:
     Thanks to the dedication of long-time Chester   – it has meant JOBS. Each Molly Maguire’s
 County residents Declan Mannion and Conor           restaurant has created 75 new jobs, a welcome                                        Philadelphia District Office
 Cummins, Pennsylvanians don’t have to travel        windfall to a region fighting to turn the tables                                     Parkview Towers
 far to experience an authentic Irish pub. In        on the economic recession. Despite the need for                                      1150 First Avenue, Suite 1001
 2007, Mannion and Cummins opened their first        the cohesion and prosperity that only a business
 Irish pub in Phoenixville. Since that time, the     like Molly’s can provide, Molly’s opening almost                                     King of Prussia, PA 19406
 Phoenixville location has become a beloved          didn’t happen.
 community meeting place, touching off the July      The Best Laid Plans                                                                  Tel: 610-382-3062 Fax: 610-382-1926
 2010 launch of Molly Maguire’s in Lansdale and         According to the Molly Maguire’s team, finding
 plans to open a third location in Downingtown in    the financing necessary to open their doors was
 2012.                                               the biggest hurdle they had to overcome. In 2006,                                    Website:
     The opening of each Molly Maguire’s             Cummins and Mannion had built reputations
 location has meant much more to each of these       as seasoned businessmen heading their own
 communities than just broadened dining options      construction firm. Their business interests lead
                                                                                                        continued on page 54

Visit us online:                                                                                                             PHILADELPHIA Small Business Resource —   11
                                                  INTRODUCT I ON

                                 GETTING STARTED
                        The SBA Can Help You Start and Expand Your Business
                                                                                           country. To find your local district office
                                                                                           or SBA resource partner, visit
                                                                                              These professionals can also help
                                                                                           with writing a formal business plan,
                                                                                           locating sources of financial assistance,
                                                                                           managing and expanding your business,
                                                                                           finding opportunities to sell your goods
                                                                                           or services to the government, and
                                                                                           recovering from disaster.

                                                                                           SBA’S RESOURCE PARTNERS
                                                                                              SCORE is a national network of more

             very year, the U.S. Small         • More than 20 free online courses and      than 12,000 entrepreneurs, business
             Business Administration             workshops available.                      leaders and executives who volunteer
                                               • Online, interactive assessment tools      as mentors to America’s small business.
             and its nationwide network
                                                 are featured and used to direct clients   SCORE helps entrepreneurs start
             of resource partners help           to appropriate training.                  businesses, grow companies and create
             millions of potential and           Course topics include a financial         jobs in local communities.
existing small business owners start,         primer keyed around SBA’s loan-                 SCORE matches you with a mentor
grow and succeed.                             guarantee programs, a course on              whose personality and skills are a good
   Whether your target market is global       exporting, and courses for veterans          fit for your business needs. Whether
or just your neighborhood, the SBA and        and women seeking federal contracting        you are a start-up business or growing
its resource partners can help at every       opportunities, as well as an online          company, you can meet with a mentor
stage of turning your entrepreneurial         library of business publications and         for free and confidential advice.
dream into a thriving business.               articles.                                       SCORE mentors are part of your
   If you’re just starting, the SBA and          Find the SBTN at                          local community. The volunteer experts
its resources can help you with loans                        understand local business licensing
and business management skills. If                                                         rules, economic conditions and lending
you’re already in business, you can use       Where To Go To Get Started                   standards. You will find a SCORE office
the SBA’s resources to help manage               Our resources include the SBA’s           in your community and often a location
and expand your business, obtain              district offices serving every state         at your local Chamber of Commerce,
government contracts, recover from            and territory, over 350 chapters of          bank or SBA office.
disaster, find foreign markets, and           SCORE – Counselors to America’s                 SCORE mentoring is available at
make your voice heard in the federal          Small Businesses, approximately 900          over 350 offices nationwide. SCORE
government.                                   Small Business Development Centers,          offers local small business workshops
   You can access SBA information             approximately 110 Women’s Business           at modest fees on popular topics such
                                              Centers and 16 Veterans Business             as increasing sales, managing cash flow
online 24 hours a day at www.sba.
                                              Outreach Centers located across the          and marketing your business.
gov or visit one of our local offices for

SBA’s Online Training
                                                                                       • You get to be your own boss.
  SBA provides small businesses
with free online courses, workshops,            ON THE UPSIDE                          • Hard work and long hours directly benefit you,
learning tools and business-readiness                                                    rather than increasing profits for someone else.
assessments.                                    It’s true, there are a lot of          • A new venture is exciting.
  Key Features of the Small Business            reasons not to start your
Training Network:                               own business. But for the              • Earnings and growth potential are unlimited.
  Training is available anytime and             right person, the advantages
                                                of business ownership far              • Running a business will provide endless
anywhere—all you need is a computer
                                                outweigh the risks.                      variety, challenges and opportunities to learn.
with Internet access.

12 — Small Business Resource   PHILADELPHIA                                                                        Visit us online:
  EVALUATE                                  SCORE has helped more than 8.5
                                          million entrepreneurs nationwide.
                                                                                        Doylestown Office
                                                                                        c/o Bucks County Economic Development
                                          You can count on SCORE as a trusted           Corp.
                                                                                        2 East Court
  Start by evaluating your                resource to offer in-depth mentoring,
                                          sound advice and guidance to tools and
                                                                                        Doylestown, PA 18901
  strengths and weaknesses                resources that can help you succeed as a
                                          business owner.                               Perkasie Office
                                            For 24/7 access to advice and online        c/o Pennridge Chamber of Commerce
                                          webinars on topics such as starting,          538 W. Market St.
                                          growing, marketing and e-commerce             Perkasie, PA 18944
                                          for small business, visit SCORE online.       215-257-5390
  1. Are you a self-starter?              With expertise in more than 600 skill
                                                                                     Chester County SCORE
     It will be up to you – not           areas, you can find a SCORE mentor            5 Locations
     someone else telling you – to        online at or at one of
     develop projects, organize your      SCORE’s offices. Call 1-800-634-0245          Chester County Government Services Center
                                          for the office nearest you.                   601 Westtown Rd., Ste. 281
     time and follow through on                                                         West Chester, PA 19380
     details.                             Bucks County SCORE                            610-344-6910 • 610-344-6919 Fax
                                             3 Locations                      
  2. How well do you get along
                                             SCORE Bucks County                         Exton Regional Chamber of Commerce
     with different personalities?           c/o Lower Bucks County                     967 E. Swedesford Rd., Ste. 409
     Business owners need to                 Chamber of Commerce                        Exton, PA 19341
     develop working relationships           409 Hood Blvd.                             610-344-6910 • 610-344-6919 Fax
                                             Fairless Hills, PA 19030         
     with a variety of people including      215-943-8850 • 215-943-3387 Fax
     customers, vendors, staff,                       Great Valley Corporate Center
     bankers, lawyers, accountants and                                                  Malvern, PA 19355
                                                                                        610-344-6910 • 610-344-6919 Fax
     consultants. Can you deal with a                                         
     demanding client, an unreliable
     vendor or a cranky staff person?

  3. How good are you at
     Small business owners are
     required to make decisions
     constantly, often quickly, under

  4. Do you have the physical and
     emotional stamina to run a
     Business ownership can be
     challenging, fun and exciting. But
     it’s also a lot of hard work. Can
     you face 12-hour workdays six or
     seven days a week?

  5. How well do you plan and
     Research indicates many
     business failures could have been
     avoided through better planning.
     Good organization – of financials,
     inventory, schedules, production
     – can help avoid pitfalls.

Visit us online:                                                       PHILADELPHIA Small Business Resource —   13
     National Penn                               Montgomery County SCORE                  North Central PA SCORE
     Division of National Penn Bank                 6 Locations                              Executive Plaza
     24 S 3rd St.                                                                            330 Pine St.
     Oxford, PA 19363                               Baederwood Office Plaza                  Williamsport, PA 17701
     610-344-6910 • 610-344-6919 Fax                1653 The Frwy., Ste. 204                 570-322-3720 • 570-322-1607 Fax                            Jenkintown, PA 19046           
                                                    215-885-3027 • 215-885-3029 Fax
     Phoenixville Regional Chamber of Commerce                      Northeast Pennsylvania SCORE
     171 E. Bridge St.                                                                       4 Locations
     Phoenixville, PA 19460                         Montgomery County Community College
     610-344-6910 • 610-344-6919 Fax                Center for Entrepreneurial Studies       Scranton                            Rm. 194, Parkhouse Hall                  201 Lackawanna Ave., Ste. 216
                                                    340 DeKalb Pike                          Scranton, PA 18503
 Delaware County SCORE                              Blue Bell, PA 19422                      570-851-1608
     602 E. Baltimore Pike                                                                   Honesdale
     Media, PA 19603                                Gwynedd Mercy College                    32 Commercial St.
     610 344-6910 • 610 344-6919 Fax                School of Business & Center              Honesdale, PA 18431
                                                    For Lifelong Learning                    570-253-1960
 Harrisburg SCORE                                   Arch Rd. & E. Germantown Pike
     HACC Entrepreneurial Programs                  East Norriton, PA 19401                  Monroe/Pike County
     349 Wiconisco St., Ste. 237                    215-885-3027                             556 Main St.
     Harrisburg, PA 17110                                                                    Stroudsburg, PA 18360
     717-213-0435 • 717-761-4315 Fax                Upper Merion Township Library            570-421-4433 • 570-424-4431 Fax                        175 W. Valley Forge Rd.
 Lancaster SCORE                                    King of Prussia, PA 19406                Stegmaier Bldg.
     Liberty Place                                  610-265-4805                             7 Wilkes-Barre Blvd., Ste. 362
     313 W. Liberty St., Ste. 231                                                            Wilkes-Barre, PA 18702
     Lancaster, PA 17603                            U.S. Small Business Administration       570-826-6502 • 570-826-6498 Fax
     717-397-3092 • 717-481-7637 Fax                1150 First Ave., Ste. 1001                              King of Prussia, PA 19406      
 Lehigh Valley SCORE                                                                      Philadelphia SCORE
     2158 Avenue C #200                             North Penn Chamber of Commerce           105 N. 22nd St., 1st Fl.
     Bethlehem, PA 18017                            229 S. Broad St.                         Philadelphia, PA 19103
     610-266-3000 • 610-758-5205 Fax                Lansdale, PA 19446                       215-231-9880                                215-362-9200                   

14 — Small Business Resource   PHILADELPHIA                                                                 Visit us online:
 Pottstown SCORE                                 offer existing and future entrepreneurs    training is geared toward the needs of
       244 High St., Ste. 302                    free one-on-one expert business advice     the local business community, focusing
       Pottstown, PA 19464                       and low-cost trainings. All counseling     on the fundamentals required to start,
       610-327-2673 • 610-327-0150 Fax           and training sessions are conducted by     purchase, operate and grow a small                    qualified small business professionals     business.
                                                 and many are offered online.                  Particular emphasis in the SBDC
 Reading SCORE                                      A nationwide study of the impact        program includes green business
       c/o Greater Reading Chamber of Commerce   of the SBDC program highlights the         technology, disaster recovery and
       and Industry
       201 Penn St.
                                                 results of SBDC assistance. The study      preparedness, importing and exporting,
       Reading, PA 19601                         illustrates the significance of the SBDC   electronic commerce, technology
       610-376-3497 • 610-376-4135 Fax           program’s focus on establishing long-      transfer and regulatory compliance.                   term counseling relationships with         A number of centers in SBDC
                                                 clients. Of the clients surveyed, more     network have specialized programs
 York SCORE                                      than 80 percent reported that the          dedicated to technology assistance and/
       Cyber Center                              information they received from their       or international trade. The SBDC
       2101 Pennsylvania Ave.                    SBDC counselor was valuable. Similarly,    programs also promote green buildings
       York, PA 17404                            more than 50 percent reported that         and green job growth, provide assistance
       717-845-8830                              SBDC assistance was useful with the        to veterans and communities affected                         decision to start a business. More than    by defense cutbacks, and reach out to
                                                 40 percent of long-term clients, those     communities that have been negatively
 SMALL BUSINESS                                  receiving 5 hours or more of counseling,
                                                 reported an increase in sales and 38
                                                                                            affected by industry cutbacks, closures
                                                                                            or natural disasters.
 DEVELOPMENT CENTERS                             percent of long term clients reported an      During the past quarter century,
   The Small Business Development                increase in profit margins.                through a unique mix of federal funding
 Center program has been vital to SBA’s             SBDC counseling generally               along with matching state and private
 entrepreneurial outreach for more               consists of assistance with business       sector resources, the program has
 than 25 years. It has become one of             plans, access to capital, franchising,     increased its return on investment.
 the largest professional small business         manufacturing, international trade,        Through federal grants, the SBDCs in
 management and technical assistance             high-tech endeavors, contracting,          every state and territory provide the
 networks in the nation. With nearly             energy efficiency, marketing, technology   foundation for the economic growth
 900 locations across the country, SBDCs         and other growth strategies. SBDC          of small businesses. These small

Visit us online:                                                             PHILADELPHIA Small Business Resource —   15
businesses in turn advance local and           Kutztown University SBDC                        Shippensburg University SBDC
regional economic development through             Ernie Post, Director                            Michael Unruh, Director
the generation of business revenues, job          15155 Kutztown Rd.                              405 Grove Hall
creation and job retention. In fiscal 2010,       Kutztown, PA 19530                              1871 Old Main Dr.
SBDC business advisors helped more                877-472-7232 • 484-646-4009 Fax                 Shippensburg, PA 17257
than 13,600 entrepreneurs start new                                 717-477-1935 • 717-477-4010 Fax
businesses or roughly 37 new business             Counties of Operation: Berks, Chester,
starts per day.                                   Dauphin, Lancaster, Lebanon.                    Counties of operation: Cumberland, Franklin,
                                                                                                  Adams and York.
  The SBDC network provided                    Lehigh University SBDC
counseling services to over 107,000,              Sandra Holsonback, Director                  St. Francis University SBDC
now entrepreneurs, approximately                  Mary Beth Zingone, Associate Director           Edward Huttenhower, Director
101,000 existing businesses and training          Lehigh University                               117 Evergreen Dr.
services to approximately 380,000 clients         610-758-3980 • 610-758-5205 Fax                 Loretto, PA 15940
in fiscal 2010.                                                      814-472-3200 • 814-472-3202 Fax
  In fiscal 2010, SBDC clients acquired           Counties of Operation: Bucks (Western),
loans, venture capital and the infusion of        Lehigh, Montgomery (Northern) and               Counties of Operation: Fulton, Huntingdon,
equity totaling $3.8 billion, an increase         Northampton.                                    Somerset, Cambria, Blair and Bedford.
over the $3.6 billion SBDC clients
                                               Lock Haven University SBDC                      Temple University SBDC
obtained in fiscal 2008 and in 2009                                                               Eustace Kangaju, Director
combined. Of the $3.8 billion in capital          Tim Keohane, Director
                                                  301 W. Church St.                               1510 Cecil B. Moore Ave., Ste. 200
obtained by SBDC clients, over 19% took                                                           Philadelphia, PA 19121
                                                  Lock Haven, PA 17745
the form of SBA guaranteed loans with                                                             215-204-7282 • 215-204-4554 Fax
                                                  570-484-2589 • 570-484-2588 Fax
81% in capital acquired from banks and                        sbdc
conventional lenders as well as angel             Counties of Operation: Clinton and              Counties of Operation: Bucks, Montgomery
investors and venture capitalists.                Lycoming.                                       and Philadelphia.
  For information on the SBDC
program, visit               Penn State University SBDC                      University of Pennsylvania SBDC
                                                                                                  Wharton School
                                                  Heather Fennessey, Director
                                                                                                  M. Therese Flaherty, Executive Director
Bucknell University SBDC                          The 329 Bldg., Ste. 417
                                                                                                  3733 Spruce St., 112 Vance Hall
    Jon Vernam, Director                          University Park, PA 16802
                                                                                                  Philadelphia, PA 19104
    112 Dana Engineering Bldg.                    814-863-4293 • 814-865-6667 Fax
                                                                                                  215-898-4861 • 215-898-1063 Fax
    Lewisburg, PA 17837                 
    570-577-1249 • 570-577-1768 Fax               Counties of Operation: Centre and Mifflin.
                                                                                                  Counties of Operation: Berks, Delaware,
                                                                                                  Montgomery and Philadelphia.
    Counties of Operation: Juniata, Montour,
    Northumberland, Perry, Snyder and Union.

16 — Small Business Resource   PHILADELPHIA                                                                      Visit us online:
University of Scranton SBDC                     number of WBCs also provide courses              Empowerment Group, Inc.
     Lisa M. Hall, Director                     and counseling via the Internet, mobile             Angel Rodriguez, Director
     Office- 600 Linden St.                     classrooms and satellite locations.                 2111 N. Front St.
     Mail -800 Linden S.                           To find the nearest SBA WBC or to                Philadelphia, PA 19143
     Scranton PA 18150                          learn more about SBA programs and                   215-427-9245 • 215-427-0506 Fax
     800-829-7232 • 570-941-4053 Fax            services, visit        
     Counties of Operation: Bradford,           Community First Fund                             Women’s Business Development Center
     Lackawanna, Monroe, Pike, Susquehanna,        Joan Brodhead, Director                       (WBDC)
     Tioga, Wayne and Wyoming.                     30 W. Orange St.                                 Geri Swift, Director
                                                   Lancaster, PA 17603                              1315 Walnut St., Ste. 1116
Widener University SBDC                            717-393-2351 • 717-393-1757 Fax                  Philadelphia, PA 19107
     Glenn McAllister, Director                     215-790-9232 • 215-790-9231 Fax
     1350 Edgemont Ave., Ste. 1300                 center                                 
     Chester, PA 19013                             Serving: Lancaster, Lebanon, York, Dauphin,
     610-619-8490 • 610-619-8496 Fax               Harrisburg, Perry, Cumberland, Adams, Berks                           and Chester counties.
     County of operation: Delaware.

Wilkes University SBDC
     Ruth Hughes, Director
     7 S. Main St., Ste. 200
     Wilkes-Barre, PA 18701
     570-408-4340 • 570-408-7889 Fax
     Counties of Operation: Carbon, Columbia,
     Luzerne, Schuylkill and Sullivan.

   The SBA’s Women Business Center
program is a network of approximately
110 community-based centers which
provide business training, counseling,
mentoring and other assistance geared
toward women, particularly those
who are socially and economically
disadvantaged. While the services are
focused on women, approximately 30%
of the WBC clients are men. WBCs
are located in nearly every state and
U.S. territory and are partially funded
through a cooperative agreement with
the SBA.
   To meet the needs of women
entrepreneurs, the WBCs offer services
at convenient times and locations,
including weekends. Many WBCs are
located at non-profit host organizations
that offer a wide variety of services in
addition to the services provided by the
WBC. Many of the WBCs also offer
training and counseling and provide
materials in different languages in
order to meet the diverse needs of the
communities they serve.
In fiscal year 2010, the WBC program
counseled and trained more than
160,000 clients, creating local economic
growth and vitality.
   WBCs often deliver their services
through long term training or group
counseling, both of which have shown to
be effective. WBC training courses are
often free or are offered at a small fee.
Some centers will also offer scholarships
based on the client’s needs
While most WBCs are physically
located in one designated location, a

Visit us online:                                                                   PHILADELPHIA Small Business Resource —   17
MICROLOAN PROGRAM                                • How good are you at making
                                                   decisions? Small business owners are
                                                                                               system provided by the franchisor.
                                                                                               But you operate as an independent
INTERMEDIARIES                                     required to make decisions constantly       contractor with the ability to make a
  The Microloan program is operated                – often quickly, independently, and         profit or sustain a loss commensurate
                                                   under pressure.
through a network of approximately               • Do you have the physical and                with your ownership.
160 intermediaries nationwide. It                  emotional stamina to run a business?          If you are concerned about starting
provides business based training and               Business ownership can be exciting,         an independent business venture, then
technical assistance to very small                 but it’s also a lot of work. Can you face   franchising may be an option for you.
“microbusinesses” –10 employees or                 six or seven 12–hour workdays every         Remember that hard work, dedication
fewer – that are interested in starting or         week?                                       and sacrifice are key elements in
growing their businesses. Such training          • How well do you plan and organize?          the success of any business venture,
and technical assistance includes                  Research indicates that poor planning
                                                   is responsible for most business
                                                                                               including a franchise.
general business education, business                                                             For more information visit
                                                   failures. Good organization — of
planning training, industry-specific               financials, inventory, schedules, and
training, and other support for new and            production — can help you avoid many
                                                                                               HOME-BASED BUSINESSES
growing microbusinesses. Microloan                 pitfalls.
program intermediaries also provide              • Is your drive strong enough?
small business loans of up to $50,000.             Running a business can wear you                Going to work used to mean traveling
The program is available to women,                 down emotionally. Some business             from home to a plant, store or office.
low-income, minority, and veteran                  owners burn out quickly from having         Today, many people do some or all their
entrepreneurs and others interested in             to carry all the responsibility for the     work at home.
starting a microbusiness.                          success of their business on their own
                                                   shoulders. Strong motivation will help
                                                   you survive slowdowns and periods of
                                                                                               Getting Started
ARE YOU RIGHT FOR SMALL                            burnout.                                       Before diving headfirst into a home-
BUSINESS OWNERSHIP?                              • How will the business affect your
                                                   family? The first few years of business
                                                                                               based business, you must know why you
                                                                                               are doing it. To succeed, your business
   Most new business owners who                    start-up can be hard on family life. It’s   must be based on something greater
succeed have planned for every phase of            important for family members to know
their success. Thomas Edison, the great                                                        than a desire to be your own boss. You
                                                   what to expect and for you to be able to
American inventor, once said, “Genius              trust that they will support you during     must plan and make improvements and
is 1 percent inspiration and 99 percent            this time. There also may be financial      adjustments along the road.
perspiration.” That same philosophy also           difficulties until the business becomes        Working under the same roof where
                                                   profitable, which could take months         your family lives may not prove to be as
applies to starting a business.                    or years. You may have to adjust to a
   First, you’ll need to generate a little                                                     easy as it seems. One suggestion is to
                                                   lower standard of living or put family
bit of perspiration deciding whether               assets at risk.                             set up a separate office in your home to
you’re the right type of person to start         Once you’ve answered those questions,         create a professional environment.
your own business.                             you should consider what type of                Ask yourself these questions:
                                                                                                 • Can I switch from home
                                               business you want to start. Businesses              responsibilities to business work
IS ENTREPRENEURSHIP FOR                        can include franchises, at-home
                                               businesses, online businesses, brick-
                                                                                                 • Do I have the self-discipline to
YOU?                                           and-mortar stores or any combination of             maintain schedules while at home?
                                                                                                 • Can I deal with the isolation of
   There is simply no way to eliminate         those.                                              working from home?
all the risks associated with starting                                                           • Am I a self-starter?
a small business, but you can improve          FRANCHISING
your chances of success with good
planning, preparation, and insight.
                                                 There are more than 3,000 business
                                               franchises. The challenge is to decide
                                                                                                    Need more help
Start by evaluating your strengths and
weaknesses as a potential owner and
                                               on one that both interests you and is                writing a business plan?
                                               a good investment. Many franchising
manager of a small business. Carefully         experts suggest that you comparison             Visit
consider each of the following questions:      shop by looking at multiple franchise           smallbusinessplan for more
  • Are you a self-starter? It will be         opportunities before deciding on the one        information on writing a business plan.
    entirely up to you to develop projects,    that’s right for you.
    organize your time, and follow through       Some of the things you should                 You can also find help from SCORE by
    on details.                                look at when evaluating a franchise:            visiting
  • How well do you get along with             historical profitability, effective financial   and clicking on “Business Tools.”
    different personalities? Business          management and other controls, a good
    owners need to develop working             image, integrity and commitment, and a          Veterans can get help writing a business
    relationships with a variety of people     successful industry.                            plan by visiting their local Veteran’s
    including customers, vendors, staff,         In the simplest form of franchising,          Business Development Center. Find
    bankers, employees, and professionals      while you own the business, its                 yours at
    such as lawyers, accountants, or           operation is governed by the terms of the
    consultants. Can you deal with a           franchise agreement. For many, this is          Women can get help at their local
    demanding client, an unreliable            the chief benefit for franchising. You are      Women’s Business Center. Find yours at
    vendor, or a cranky receptionist if your   able to capitalize on a business format,
    business interests demand it?              trade name, trademark and/or support

18 — Small Business Resource   PHILADELPHIA                                                                     Visit us online:
Legal Requirements                                In general, a good business plan           • Provide “what if” statements
                                                contains:                                      addressing alternative approaches to
   A home-based business is subject to                                                         potential problems.
many of the same laws and regulations           Introduction
affecting other businesses.                      • Give a detailed description of the
Some general areas include:                        business and its goals.                   • Explain how the business will be
   • Zoning regulations. If your business        • Discuss ownership of the business and       managed day-to-day.
     operates in violation of them, you could      its legal structure.                      • Discuss hiring and personnel
     be fined or shut down.                      • List the skills and experience you          procedures.
   • Product restrictions. Certain products        bring to the business.                    • Discuss insurance, lease or rent
     cannot be produced in the home. Most        • Discuss the advantages you and your         agreements, and issues pertinent to
     states outlaw home production of              business have over competitors.             your business.
                                                                                             • Account for the equipment necessary
     fireworks, drugs, poisons, explosives,     Marketing                                      to produce your goods or services.
     sanitary or medical products and toys.      • Discuss the products and services your
     Some states also prohibit home-based          company will offer.                       • Account for production and delivery of
     businesses from making food, drink or       • Identify customer demand for your           products and services.
     clothing.                                     products and services.
   Be sure to consult an attorney and            • Identify your market, its size and       Concluding Statement
                                                   locations.                                  Summarize your business goals
your local and state departments                 • Explain how your products and services   and objectives and express your
of state, labor and health to find                 will be advertised and marketed.         commitment to the success of your
out which laws and regulations will              • Explain your pricing strategy.           business. Once you have completed
affect your business. Additionally,                                                         your business plan, review it with
check on registration and accounting
                                                Financial Management
                                                 • Develop an expected return on            a friend or business associate and
requirements needed to open your                   investment and monthly cash flow for     professional business counselor
home-based business. You may need                  the first year.                          like SCORE, WBC or SBDC
a work certificate or license from the           • Provide projected income statements,     representatives, SBA district office
                                                   and balance sheets for a two-year
state. Your business name may need to              period.                                  business development specialists
be registered with the state. A separate         • Discuss your break-even point.           or veterans business development
business telephone and bank account              • Explain your personal balance sheet      specialists.
                                                   and method of compensation.                 Remember, the business plan is a
are good business practices.                     • Discuss who will maintain your
   Also remember, if you have employees                                                     flexible document that should change
                                                   accounting records and how they will
you are responsible for withholding                be kept.                                 as your business grows.
income and social-security taxes, and
for complying with minimum wage and
employee health and safety laws.
   If you’re convinced that opening a
home-based business is for you, it’s
time to create your business plan. The
SBA and its resource partners, such as
SCORE, SBDCs, VBOCs and WBCs can
help make the process easier.

   After you’ve thought about what type
of business you want, the next step is
to develop a business plan. Think of
the business plan as a roadmap with
milestones for the business. It begins
as a pre-assessment tool to determine
profitability and market share, then
expands as an in-business assessment
tool to determine success, obtain
financing and determine repayment
ability, among other factors.
   Creating a comprehensive business
plan can be a long process, and you need
good advice. The SBA and its resource
partners, including Small Business
Development Centers, Women’s
Business Centers, Veterans Business
Outreach Centers, and SCORE, have
the expertise to help you craft a winning
business plan. SBA also offers online
templates to get you started.

Visit us online:                                                              PHILADELPHIA Small Business Resource —   19
REACHING UNDERSERVED                          Microloan Intermediaries. An SBA
                                              Microloan Intermediary often acts as
                                                                                          after they receive their activation orders.
                                                                                            Additionally, the SBA offers special
COMMUNITIES                                   a bank for entrepreneurs and small          low-interest-rate financing to small
Women Business Owners                         businesses that might otherwise be able     businesses when an owner or essential
                                              to find access to capital.                  employee is called to active duty. The
   Women entrepreneurs are changing
                                                                                          Military Reservist Economic Injury
the face of America’s economy. In the
1970s, women owned less than five             VETERANS AND RESERVISTS                     Disaster Loan Program provides
                                                                                          loans up to $2 million to eligible small
percent of the nation’s businesses.
Today, they are majority owners of
                                              BUSINESS DEVELOPMENT                        businesses to cover operating costs that
                                                 The SBA offers a variety of services     cannot be met due to the loss of an
about a third of the nation’s small
                                              to American veterans who have made          essential employee called to active duty
businesses and are at least equal owners
                                              or are seeking to make the transition       in the Reserves or National Guard.
of about half of all small businesses.
                                              from service member to small business         To ensure that veterans, service-
SBA serves women entrepreneurs
                                              owner. Each of SBA’s 68 district offices    disabled veterans and Reserve and
nationwide through its various programs
                                              has designated a veteran’s business         National Guard member entrepreneurs
and services, some of which are designed
                                              development officer to help guide           receive special consideration in all its
especially for women.
                                              veterans, Reserve Component members         entrepreneurial programs and resources,
   The SBA’s Office of Women’s Business
                                              and transitioning service members who       the SBA has established an Office of
Ownership serves as an advocate for
                                              want to succeed in entrepreneurship.        Veterans Business Development. OVBD
women-owned business. OWBO oversees
                                                                                          develops and distributes informational
a nationwide network of 110 women’s
                                                   Sixteen Veterans Business              materials for entrepreneurship such as
business centers that provide business
                                              Outreach Centers located in                 the Veterans Business Resource Guide,
training, counseling and mentoring
                                              California, Florida, Guam, Louisiana,       VETGazette, and Getting Veterans Back
geared specifically to women, especially
                                              Massachusetts, Montana, Michigan,           to Work.
those who are socially and economically
                                              Missouri, New Jersey, New Mexico, New         For more information or special
disadvantaged. The program is a public-
                                              York, North Carolina, North Dakota,         assistance with government contracting,
private partnership with locally-based
                                              Pennsylvania, Texas, and Washington         including programs for veterans and
nonprofits and each tailors its services
                                              provide online and in-person                service-disabled veterans, please check
to meet the needs of its community.
                                              entrepreneurial development services for    the Contracting Opportunities section of
Women’s Business Centers serve a wide
                                              veterans and reservists such as business    this publication.
diversity of geographic areas, population
                                              training, counseling and mentoring,           SBA’s special financing program
densities, and economic environments,
                                              pre-business plan workshops, feasibility    targeted to the military community,
including urban, suburban, and rural.
                                              analysis, and referrals to additional       Patriot Express has new and enhanced
Local economies vary from depressed to
                                              small business resources.                   programs and services for veterans
thriving, and range from metropolitan
                                                 To learn more about the Veterans         and members of the active and reserve
areas to entire states. Each Women’s
                                              Business Outreach program or find the       military community (including spouses)
Business Center tailors its services to
                                              nearest SBA VBOC, visit the SBA Web         wanting to establish or expand small
the needs of its individual community,
                                              site at                   businesses. See the Financing section for
but all offer a variety of innovative
                                                 SBA also partners with the               more information on Patriot Express.
programs, often including courses
in different languages. They provide          Entrepreneurship Boot Camp for
training in finance, management,              Veterans With Disabilities at Syracuse
                                              University, University of Connecticut,
                                                                                          NATIVE AMERICAN BUSINESS
marketing, and the Internet, as well as
access to all of the SBA’s financial and      Florida State University, Texas             DEVELOPMENT
procurement assistance programs.              A&M University, UCLA, Purdue and               The Office of Native American Affairs
                                              Louisiana State University to prepare       (ONAA) ensures American Indians,
CENTER FOR FAITH-BASED AND                    service-disabled veterans for business
                                              ownership. SBA has also recently
                                                                                          Alaska Natives and Native Hawaiians
                                                                                          seeking to create, develop and expand
COMMUNITY PARTNERSHIPS                        developed two partnerships which target     small businesses have full access to the
(CFBCP)                                       women veteran-entrepreneurs (V-WISE)
                                              and family members of Reserve
                                                                                          necessary business development and
                                                                                          expansion tools available through the
   Faith-based and neighborhood               Component members of the military           agency’s entrepreneurial development,
organizations know their communities;         (Operation Endure and Grow).                lending, and contracting programs.
and they have earned the trust of the            SBDCs, SCORE and some WBCs               ONAA provides a network of training
people in their communities. Because          also provide targeted management            and counseling services and engages in
of their credibility, they are uniquely       assistance to veterans who are current      numerous outreach activities such as
positioned to build awareness of              or prospective small business owners.       tribal consultations, development and
programs that encourage entrepreneur-         Many SBDCs have special programs            distribution of educational materials,
ship, economic growth and job creation.       for veterans and SCORE also provides        attendance and participation in
   SBA is committed to reaching               resources and counseling services online    economic development events and
out to faith based and community              at                           assisting these small businesses with
organizations that are eligible to               The SBA offers special assistance for    SBA programs.
participate in the agency’s programs by       small businesses owned by activated            More information is available at
informing their congregants, members          Reserve and National Guard members.
and neighbors about SBA’s programs.           Any self-employed Reserve or Guard
In particular, many faith-based and           member with an existing SBA loan can
community non-profit organizations            request from their SBA lender or SBA
can provide a local financing option          district office, loan payment deferrals,
for entrepreneurs by becoming SBA             interest rate reductions and other relief

20 — Small Business Resource   PHILADELPHIA                                                                Visit us online:
                                                   RE GULAT I ON S

                              KNOWING THE RULES
                                Paying Attention to Detail Can Save Time and Money
                                                                                          business. Partnerships are subject to
                                                                                          relatively little regulation and are fairly
                                                                                          easy to establish. A formal partnership
                                                                                          agreement is recommended to address
                                                                                          potential conflicts such as: who will be
                                                                                          responsible for performing each task;
                                                                                          what, if any, consultation is needed
                                                                                          between partners before major decisions,
                                                                                          and what happens when a partner
                                                                                          dies. Under a general partnership each
                                                                                          partner is liable for all debts of the
                                                                                          business. Profits are taxed as income to
                                                                                          the partners based on their ownership

            ven if you are running a         Pennsylvania Center for                      Limited Partnership
            small home-based business,       Entrepreneurial Assistance                       Like a general partnership, a
            you will have to comply with        Commonwealth Keystone Bldg.
                                                400 North St., 4th Fl.
                                                                                          limited partnership is established by
            many of the local, state, and                                                 an agreement between two or more
            federal regulations. Avoid the      Harrisburg, PA 17120
                                                800-280-3801                              persons. However, there are two types
temptation to ignore regulatory details.           of partners.
Doing so may avert some red tape in the                                                     • A general partner has greater control
short term, but could be an obstacle as
your business grows. Taking the time         CHOOSING YOUR BUSINESS                           in some aspects of the partnership.
                                                                                              For example, only a general partner
to research the applicable regulations is    STRUCTURE                                        can decide to dissolve the partnership.
as important as knowing your market.            You may operate your business under           General partners have no limits on the
Bear in mind that regulations vary by        one of many organizational structures.           dividends they can receive from profit
industry. If you’re in the food-service      The most common organizational                   so they incur unlimited liability.
business, for example, you will have to                                                     • Limited partners can only receive
                                             structures are sole proprietorships,
                                                                                              a share of profits based on the
deal with the health department. If you      general and limited partnerships, “C”
                                                                                              proportional amount on their
use chemical solvents, you will have         and “S” corporations and limited liability       investment, and liability is similarly
environmental compliances to meet.           companies.                                       limited in proportion to their
Carefully investigate the regulations           Each structure offers unique tax and          investment.
that affect your industry. Being out of      liability benefits. If you’re uncertain
compliance could leave you unprotected       which business format is right for you,      “C” Corporation
legally, lead to expensive penalties and     you may want to discuss options with a
                                                                                             A “C” corporation is a legal entity
jeopardize your business.                    business counselor or attorney.
                                                                                          created under state law by the filing of
                                             Sole Proprietorship                          articles of incorporation. A corporation
BUSINESS ORGANIZATION                           One person operating a business as        is a separate entity having its own
  There are many forms of legal              an individual is a sole proprietorship.      rights, privileges and liabilities, apart
structure you may choose for your            It’s the most common form of business        from those of the individual(s) forming
business. Each legal structure offers        organization. Profits are taxed as           the corporation. It’s the most complex
organizational options with different        income to the owner personally. The          form of business organization and is
tax and liability issues. We suggest you     personal tax rate is usually lower than      comprised of shareholders, directors
research each legal structure thoroughly     the corporate tax rate. The owner            and officers. Since the corporation
and consult a tax accountant and/or          has complete control of the business,        is a separate legal entity in its own
attorney prior to making your decision.      but faces unlimited liability for its
                                                                                          right it can own assets, borrow money
                                             debts. There is very little government
                                             regulation or reporting required with        and perform business functions
Pennsylvania Department of State,
Corp. Bureau                                 this business structure.                     without directly involving the owners.
     206 North Office Bldg.                                                               Corporations are subject to more
     Harrisburg, PA 17120                    General Partnership                          government regulation and offer the
     717-787-1057 • 717-783-2244 Fax           A partnership exists when two or           owners the advantage of limited liability,                                                                  but not total protection from lawsuits.
                                             more persons join together in the
                                             operation and management of a

Visit us online:                                                             PHILADELPHIA Small Business Resource —   21
Subchapter “S” Corporation                    BUSINESS INSURANCE                             a period of time when your business is
                                                                                             not operational.
  Subchapter “S” references a special            Like home insurance, business
part of the Internal Revenue Code that                                                          “Key Man” – If you (and/or any
                                              insurance protects your business against       other individual) are so critical to
permits a corporation to be taxed as a        fire, theft and other losses. Contact your     the operation of your business that it
partnership or sole proprietorship, with      insurance agent or broker. It is prudent       cannot continue in the event of your
profits taxed at the individual, rather       for any business to purchase a number          illness or death, you should consider
than the corporate rate. A business           of basic types of insurance. Some types        “key man” insurance. This type of
must meet certain requirements for            of coverage are required by law, other         policy is frequently required by banks
Subchapter “S” status. Contact the IRS        simply make good business sense. The           or government loan programs. It also
                                              types of insurance listed below are            can be used to provide continuity in
for more information.
                                              among the most commonly used and are           operations during a period of ownership
                                              merely a starting point for evaluating         transition caused by the death,
LLCs and LLPs                                 the needs of your business.
   The limited liability company is                                                          incapacitation or absence due to a Title
                                                 Liability Insurance – Businesses            10 military activation of an owner or
a relatively new business form. It            may incur various forms of liability in
combines selected corporate and                                                              other “key” employee.
                                              conducting their normal activities. One           Automobile – It is obvious that
partnership characteristics while             of the most common types is product            a vehicle owned by your business
still maintaining status as a legal           liability, which may be incurred when          should be insured for both liability and
entity distinct from its owners. As a         a customer suffers harm from using             replacement purposes. What is less
separate entity it can acquire assets,        the business product. There are many           obvious is that you may need special
incur liabilities and conduct business.       other types of liability, which are            insurance (called “non-owned automobile
It limits liability for the owners. The       frequently related to specific industries.     coverage”) if you use your personal
limited liability partnership is similar      Liability law is constantly changing.          vehicle on company business. This
to the LLC, but it is for professional        An analysis of your liability insurance        policy covers the business’ liability for
organizations.                                needs by a competent professional is           any damage which may result for such
                                              vital in determining an adequate and           usage.
LOGISTICS OF STARTING YOUR                    appropriate level of protection for your
                                                                                                Officer and Director – Under most
BUSINESS                                         Property – There are many different
                                                                                             state laws, officers and directors of a
                                                                                             corporation may become personally
                                              types of property insurance and levels
                                                                                             liable for their actions on behalf of the
                                              of coverage available. It is important         company. This type of policy covers this
  There are many types of licenses, both      to determine the property you need             liability.
state and local as well as professional.      to insure for the continuation of your            Home Office – If you are establishing
Depending on what you do and where            business and the level of insurance you        an office in your home, it is a good idea
you plan to operate, your business may        need to replace or rebuild. You must also      to contact your homeowners’ insurance
be required to have various state and/        understand the terms of the insurance,         company to update your policy to include
or municipal licenses, certificates or        including any limitations or waivers of        coverage for office equipment. This
permits.                                      coverage.                                      coverage is not automatically included in
  Licenses are typically administered by         Business Interruption – While               a standard homeowner’s policy.
a variety of state and local departments.     property insurance may pay enough
                                              to replace damaged or destroyed
Consult your state or local government
for assistance.                               equipment or buildings, how will you           EMPLOYER IDENTIFICATION
                                              pay costs such as taxes, utilities and         NUMBER
Department of Licenses and Inspections        other continuing expenses during the
                                                                                                An EIN, also known as a federal
    Municipal Services Bldg.                  period between when the damage occurs
                                                                                             tax identification number, is used to
    1401 JFK Blvd.                            and when the property is replaced?
                                                                                             identify a business entity. Generally
    Philadelphia, PA 19102                    Business Interruption (or “business
                                                                                             all businesses need an EIN. You
    215-686-2490 • 215-686-2591 Fax           income”) insurance can provide sufficient
                                                                                             may apply for an EIN in a variety of
                                              funds to pay your fixed expenses during
                                                                                             ways, including online, phone, and
  Registering your business name, after
doing a search to make sure that it is
not already in use, protects you from
others who might want to use the same
name. For more information, contact the
county clerk’s office in the county where
your business is based. If you are a
corporation, you’ll need to check with the
                                                                                       • Faster, better search capabilities
Department of State                            SBA’S WEBSITE                           • Information tailored to your needs
Commonwealth of Pennsylvania
    206 North Office Bldg.                     Go to SBA’s new website today,          • News about SBA programs & services
    Commonwealth Ave. and North St.
    Harrisburg, PA 17120                                                               Some pages may change URLs on the upgraded site. Please
    717-787-1057 • 717-783-2244 Fax                                                    consult or your local SBA district office for                                                           assistance.

22 — Small Business Resource   PHILADELPHIA                                                                          Visit us online:
fax. Taxpayers can obtain an EIN
immediately by calling 800-829-4933,
                                            FEDERAL INCOME TAX                           each partner must report his share of
                                                                                         partnership earnings on his individual
Monday through Friday, from 7:30 a.m.          Like the state income tax, the method
                                                                                         Form 1040 based on the information
to 5:30 p.m. customer’s local time.         of paying federal income taxes depends
                                                                                         from the K-1 filed with the Form 1065.
   More information can be found at         upon your legal form of business.
                                                                                           Corporation: You must file a Federal                                   Sole Proprietorship: You must file
                                                                                         Corporation Income Tax return (Form
                                            IRS Federal Form Schedule C along
                                                                                         1120). You will also be required to report
State and Federal Tax                       with your personal Federal Income
                                                                                         your earnings from the corporation
Requirements                                Tax return (Form 1040) and any other
                                                                                         including salary and other income such
   Various taxes are imposed upon           applicable forms pertaining to gains or
                                                                                         as dividends on your personal federal
individuals, employers, businesses          losses in your business activity.
and certain products — the taxes for                                                     income tax return (Form 1040).
                                               Partnership: You must file a Federal
which any business enterprise is liable     Partnership return (Form 1065). This
depend on the type and structure of that    is merely informational to show gross
business. The Internal Revenue Service
                                            and net earnings of profit and loss. Also,
(IRS) can provide you with a free tax kit
and offers free tax workshops, telephone
(800) 829-3676 and (215) 861-1061,
respectively. In Philadelphia apply to:

Pennsylvania Department of Revenue
     1400 Spring Garden St., 2nd Fl.
     Philadelphia, PA 19130

     101 Penn Ave., Ste. 305
     Scranton, PA 18503

     440 Little League Blvd.
     Williamsport, PA 17701

     Harrisburg, PA

   Every employee must pay Social
Security and Medicare coverage. If you
are self-employed, your contributions are
made through the self-employment tax.
   The IRS has publications, counselors
and workshops available to help you sort
it out. For more information, contact the
IRS at 800-829-1040 or

   If you plan to sell products, you will
need a Sales Tax Exemption Certificate.
It allows you to purchase inventory, or
materials, which will become part of the
product you sell, from suppliers without
paying taxes. It requires you to charge
sales tax to your customers, which you
are responsible for remitting to the
state. You will have to pay penalties if
it is found that you should have been
taxing your products and now owe back
taxes to the state. For information on
sales tax issues, contact your state’s

Visit us online:                                                           PHILADELPHIA Small Business Resource —   23
FEDERAL PAYROLL TAX                           Social Security’s Business Services            Eligibility Verification Form I-9. The
                                                                                             U.S. Citizenship and Immigration
   Federal Withholding Tax: Any               Online
                                               The Social Security Administration            Services Office of Business Liaison offers
business employing a person must
                                              now provides free electronic services          a selection of information bulletins and
register with the IRS and acquire an
                                              online at    live assistance through the Employer
EIN and pay federal withholding tax at
                                              Once registered for Business Services          Hotline. For forms call 800-870-3676, for
least quarterly. File Form SS-4 with the
                                              Online, business owners or their               the Employer Hotline call 800-357-2099.
IRS to obtain your number and required
tax forms. Call 800-829-3676 or               authorized representative can:
                                                • file W-2s online; and                      E-Verify: Employment Eligibility
800-829-1040 if you have questions.
                                                • verify Social Security Numbers through     Verification
                                                  the Social Security Number Verification       E-Verify, operated by the Department
IRS WEB PRODUCTS FOR                              Service, used for all employees prior to   of Homeland Security in partnership
SMALL BUSINESSES                                  preparing and submitting Forms W-2.
                                              Federal Withholding
                                                                                             with the Social Security Administration,
                                                                                             is the best--and quickest--way for
  For the most timely and up-to-date             U.S. Internal Revenue Service               employers to determine the employment
tax information, go to              800-829-1040                                eligibility of new hires. It is a safe,
businesses/small/index.html.                                            simple, and secure Internet-based
                                                                                             system that electronically verifies the
Updated Virtual Small Business Tax            Health Insurance                               Social Security number and employment
Workshop                                        Compare plans in your area at                eligibility information reported on Form
  The IRS’s Virtual Small Business Tax                            I-9. E-Verify is voluntary in most states
Workshop (                                                          and there is no charge to use it.
Taxpayer) is an interactive resource          Employee Insurance                                If you are an employer or employee
                                                If you hire employees you may be             and would like more information about
to help small business owners
                                              required to provide unemployment or            the E-Verify program, please visit
learn about their federal tax rights                                                or contact our
and responsibilities. This dynamic            workers’ compensation insurance.
                                                                                             Customer Support staff: 1-888-464-4218
educational product consists of several                                                      Monday – Friday 8 am – 5 pm.
stand-alone lessons that can be selected
                                              Environmental Regulations
                                                 The ENVIROHELP program is part              E-mail:
and viewed in any sequence.                   of the Pennsylvania Small Business
                                              Assistance Program and provides                SAFETY & HEALTH
SOCIAL SECURITY CARDS                         technical assistance with air quality,         REGULATIONS
   All employees must have a social           solid waste, and water regulations.
                                                                                               All businesses with employees
security card. It must be signed by its       The ENVIROHELP program offers the
                                              following free and confidential services       are required to comply with state
owner, and you should always ask to
                                              to small businesses: air compliant site        and federal regulations regarding
see and personally record the social
security number. Failure to do so may         visits, review of air quality forms and        the protection of employees. The
cause your employee to lose benefits and      applications, website (www.askemap.            Occupational Safety and Health
considerable trouble for yourself in back     org), educational materials, and               Administration outlines specific health
tracking to uncover the error.                workshops. Call the toll-free hotline          and safety standards adopted by the
   Each payday, your employees must           at 877-275-3627 for more information           U.S. Department of Labor.
receive a statement from you telling          or assistance. Jean Dworetzky serves
them what deductions were made                as the Small Business Ombudsman                Federal Occupational Safety
and how many dollars were taken out           and can be reached at 717-772-8951.            & Health Administration
for each legal purpose. This can be           Additional information can also be found          Department of Labor
presented in a variety of ways, including     on the Pennsylvania Department of                 820 First St. N.E.
on the check as a detachable portion          Environmental Protection website at               Washington, DC 20020
or in the form of an envelope with the                              800-321-6742
items printed and spaces for dollar
deductions to be filled in.
                                              WORKPLACE DISABILITY                           BUILDING CODES, PERMITS
                                                                                             AND ZONING
EMPLOYEE CONSIDERATIONS                       PROGRAMS                                          It is important to consider zoning
Taxes                                           Americans with Disabilities (ADA):           regulations when choosing a site for your
   If you have any employees, including       For assistance with the ADA, call              business. You may not be permitted to
officers of a corporation but not the sole    800-669-3362 or visit             conduct business out of your home or
proprietor or partners, you must make                                                        engage in industrial activity in a retail
periodic payments towards, and/or file        U.S. CITIZENSHIP AND                           district. Contact the business license
quarterly reports about payroll taxes
and other mandatory deductions. You
                                              IMMIGRATION SERVICES                           office in the city or town where the
                                                 The Federal Immigration Reform and          business is located.
may contact these government agencies
for information, assistance and forms.        Control Act of 1986 requires employers
Social Security Administration                to verify employment eligibility of
    800-772-1213                              new employees. The law obligates                               an employer to process Employment

24 — Small Business Resource   PHILADELPHIA                                                                   Visit us online:
BAR CODING                                   STATE REGISTRATION OF A                       Additional information is provided in
  Many stores require bar coding on          TRADEMARK                                   the publications, General Information
                                                                                         Concerning Patents and other
packaged products. Many industrial           Trademarks and service marks may be         publications distributed through the
and manufacturing companies use bar          registered in a state. For filing fees or   U.S. Patent and Trademark Office. For
coding to identify items they receive and    more information about applications         more information, contact the:
ship. There are several companies that       for registration of trademark or service    U.S. Patent and Trademark Office
can assist businesses with bar-coding        mark contact the:                              800-786-9199 •
needs. You may want to talk with an          Commonwealth of Pennsylvania
SBDC, SCORE or WBC counselor for             Department of State                         Copyrights
more information.                               206 North Office Bldg.                      Copyrights protect original works of
                                                Commonwealth Ave. and North St.
                                                Harrisburg, PA 17120                     authorship including literary, dramatic,
Federal Registration of Trademarks              717-787-1057                             musical and artistic, and certain other
and Copyrights                                         intellectual works. Copyright does
  Trademarks or service markets              Caution: Federally registered               not protect facts, ideas and systems,
are words, phrases, symbols, designs         trademarks may conflict with and            although it may protect the way these
or combinations thereof that identify        supersede state registered business and     things are expressed. For general
and distinguish the source of goods.         product names.                              information contact:
Trademarks may be registered at both                                                     U.S. Copyright Office
the state and federal level. To register a   Patents                                        U.S. Library of Congress
federal trademark, contact:                                                                 James Madison Memorial Building
                                                A patent is the grant of a property         Washington, DC 20559
U.S. Patent and Trademark Office:            right to the inventor by the U.S. Patent
     P.O. Box 1450                                                                          202-707-9100 - Order Line
     Alexandria, VA 22313-1450               and Trademark Office. It provides the          202-707-3000 - Information Line
     800-786-9199                            owner with the right to exclude others                          from making, using, offering for sale or
                                             selling the patented item in the United
Trademark Information Hotline                States.

Visit us online:                                                           PHILADELPHIA Small Business Resource —   25
                                         FINA NCING & SURET Y BON DS

                           GETTING APPROVED
                               Financing Options to Start or Grow Your Business
                                                                                               CIP Capital, L.P.
                                                                                                  Mary Dixon Murphy, Treasurer
                                                                                                  1200 Liberty Ridge Dr.
                                                                                                  Wayne, PA 19087
                                                                                                  610-964-7875 • 610-975-9546 Fax
                                                                                                  Preferred Min: $250,000
                                                                                                  Preferred Max: $1 million

                                                                                               GS Capital, L.P.
                                                                                                  Kenneth Sweet and Richard Gessner
                                                                                                  435 Devon Park Dr., Ste. 612
                                                                                                  Wayne, PA 19087
                                                                                                  610-293-9151 • 610-293-1979 Fax
                                                                                                  Preferred Min: $1 million
                                                                                                  Preferred Max: $3 million
                                                                                                  Type of Capital Provided: Equity

                                                                                               Liberty Ventures I, L.P.
                                                                                                  Thomas R. Morse, Manager

                                                                                                  One Commerce Square
                                                                                                  2005 Market St., Ste. 2040
              any entrepreneurs need          SBA, SBICs are privately owned and                  Philadelphia, PA 19103
              financial resources to start    managed investment funds that make                  267-861-5692 • 215-282-4485 Fax
              or expand a small business      capital available to qualifying U.S.      
              themselves and must             small businesses at attractive rates..
              combine what they have          The funds raise private capital and              Liberty Ventures II, L.P.
with other sources of financing. These        can receive SBA-guaranteed leverage                 Thomas R. Morse, Contact
                                                                                                  One Commerce Square
sources can include family and friends,       up to 3x private capital paid-in, with              2005 Market St., Ste. 2040
venture-capital financing, and business       a leverage ceiling of $150 million per              Philadelphia, PA 19103
loans.                                        SBIC and $225 million for two or more               267-861-5692 • 215-282-4485 Fax
  This section of the Small Business          licenses under common control. Licensed   
Resource guide discusses SBA’s primary        SBICs are for-profit investment firms
business loan and equity financing                                                             Mellon Ventures, L.P.
                                              whose incentive is to share in the                  Lawrence Mock and Ronald Coombs, Mgrs.
programs. These are: the 7(a) Loan            success of a small business. The SBIC               One Mellon Center, Rm. 151-5210
Program, the Certified Development            program provides funding for a broad                Pittsburgh, PA 15258
Company or 504 Loan Program, the              range of industries. Some SBICs invest              412-236-3594 • 412-236-3593 Fax
Microloan Program and the Small               in a particular field or industry while   
Business Investment Company                   others invest more generally. For more              Preferred Min.: $3 million
Program. The distinguishing features                                                              Preferred Max.: $20 million
                                              information visit
for these programs are the total dollar                                                           Type of Capital Provided: Debt w/Equity;
amounts that can be borrowed, the type        Argosy Investment Partners II, L.P.
of lenders who can provide these loans,                                                        Meridian Venture Partners II, L.P.
                                                 John Paul Kirwin, III, Partner                   Robert E. Brown, Jr., General Partner
the uses for the loan proceeds, and the          950 W. Valley Rd., Ste. 2900                     201 King of Prussia Rd., Ste. 240
terms placed on the borrower.                    Wayne, PA 19087-1845                             Radnor, PA 19087
  Note: The SBA does not offer grants            610-971-9685 • 610-964-9524 Fax                  610-254-2999 • 610-254-2996 Fax
to individual business owners to start                  
or grow a business.
                                              Argosy Investment Partners, L.P.                 Merion Investment Partners, L.P.
SMALL BUSINESS INVESTMENT                        Knute Albrecht, Manager                          William M. Means
                                                 950 W. Valley Rd., Ste. 2902                     700 S. Henderson Rd., Ste. 210
COMPANY PROGRAM                                  Wayne, PA 19087                                  King of Prussia, PA 19406
                                                                                                  610-992-5880 • 610-945-1654 Fax
                                                 610-971-9685 • 610-964-9524 Fax
  There are a variety of alternatives to                                                
bank financing for small businesses. The         Preferred Min: $1 million
Small Business Investment Company                                                              NewSpring Ventures, L.P.
                                                 Preferred Max: $2.5 million
(SBIC) program fills the gap between                                                              Michael DiPiano, Managing General Partner
                                                 Type of Capital Provided: Subordinated Debt
                                                                                                  555 East Lancaster Ave., Ste. 520
the availability of private capital and          w/Warrants, Convertible Preferred Stock
                                                                                                  Radnor, PA 19087
the needs of small businesses for growth                                                          610-567-2380 • 610-567-2388 Fax
capital. Licensed and regulated by the                                                  

26 — Small Business Resource   PHILADELPHIA                                                                        Visit us online:
Select Capital Ventures I, L.P.                    concern that is at least 51 percent
                                                   owned and controlled by another
                                                                                            SMALL BUSINESS TECHNOLOGY
                                                                                            TRANSFER PROGRAM
     Debra Hellyer, Contact
     4718 Old Gettysburg Rd., Ste. 405             for-profit business concern that is at
     Mechanicsburg, PA 17055                       least 51 percent owned and controlled       The Small Business Technology
     717-972-1304 • 717-972-1050 Fax               by one or more individuals who are       Transfer (STTR) program reserves                         citizens of, or permanent resident
                                                   aliens in, the U.S.
                                                                                            a specific percentage of federal R&D
                                                                                            funding for award to small business and
SMALL BUSINESS INNOVATION                        • Be for-profit.
                                                 • Principal researcher must be employed    non-profit research institution partners.
RESEARCH PROGRAM                                   by small business.                       Central to the program is expansion of
   The Small Business Innovation                 • Company size cannot exceed 500           the public/private sector partnership to
                                                   employees.                               include the joint venture opportunities
Research (SBIR) program encourages
small businesses to advance their                 For more information on the SBIR          for small business and the nation’s
technical potential from funds                  Program visit
                                                                                            premier nonprofit research institutions.
committed by federal agencies with large                                                    Small business has long been where
extramural research and development             Participating Agencies:
                                                   Each year, the following eleven          innovation and innovators thrive, but
budgets. The SBIR program serves                                                            the risk and expense of conducting
to fund the critical startup and                federal departments and agencies
                                                are required to reserve 2.5% of their       serious R&D efforts can be beyond
development stages for a technology and
encourages commercialization of the             extramural R&D funds for award to           the means of many small businesses.
technology, product or service. In turn,        small businesses through the SBIR           Non-profit research laboratories
this stimulates the U.S. economy.               program: Departments of Agriculture;        are also instrumental in developing
                                                Commerce; Defense; Education; Energy;       high-tech innovations but frequently,
SBIR Requirements:                              Health and Human Services; Homeland         innovation is confined to the theoretical.
   Small businesses must meet the               Security; Transportation; Environmental     STTR combines the strengths of both
following eligibility criteria to participate   Protection Agency; National Aeronautics
                                                                                            entities by introducing entrepreneurial
in the SBIR program.                            and Space Administration; and National
                                                Science Foundation.                         skills to high-tech research efforts.
   • Be 51 percent owned and controlled by                                                  The technologies and products are
     one or more individuals who are U.S.
     citizens or permanent resident aliens
                                                                                            transferred from the laboratory to the
     in the U.S. or be a for-profit business                                                marketplace. The small business profits

Visit us online:                                                               PHILADELPHIA Small Business Resource —   27
from the commercialization, which, in           provides its guaranty on the lender’s        $5 million. (Loans made under the
turn, stimulates the U.S. economy.              loan or provides the microlenders with       SBAExpress program, which is
                                                funds to re-lend to the business. The        discussed subsequently, have a
STTR Requirements:                              SBA’s business loan programs provide a       50 percent guaranty.)
   Small businesses must meet the               key source of financing for viable small
                                                                                             INTEREST RATES AND FEES
following eligibility criteria to participate   businesses that have real potential, but
                                                cannot qualify for loans from the lending
in the STTR program.                                                                            The actual interest rate for a 7(a)
                                                institutions on their own.
  • Be 51 percent owned and controlled by
    one or more individuals who are U.S.
                                                                                             loan guaranteed by SBA is negotiated
    citizens or permanent resident aliens
    in the U.S.
                                                7(A) LOAN PROGRAM                            between the applicant and lender and
                                                                                             subject to SBA maximums. Both fixed
  • Be organized for profit.                        The 7(a) Loan program is the SBA’s       and variable interest rate structures
  • Principal researcher need not be            primary business loan program. It is         are available. The maximum rate is
    employed by small business.                 the agency’s most used non-disaster          comprised of two parts, a base rate and
  • Company size cannot exceed 500              financial assistance program because of      an allowable spread. There are three
    employees. (No size limit for nonprofit     its flexibility in loan structure, variety   acceptable base rates (Wall Street
    research institution).                      of loan proceed uses, and availability.
                                                                                             Journal Prime*, London Interbank One
The nonprofit research institution partner      This program has broad eligibility
                                                                                             Month Prime plus 3 percent, and an
must also meet certain eligibility criteria:    requirements and credit criteria to
                                                accommodate a wide range of financing        SBA Peg Rate). Lenders are allowed
  • Be located in the United States and be                                                   to add an additional spread to the base
    one of the following:                       needs.
                                                    The business loans that SBA              rate to arrive at the final rate. For
  • Nonprofit college or university.
  • Domestic nonprofit research                 guarantees do not come from the              loans with maturities of less than seven
    organization.                               agency, but rather from banks and other      years the maximum spread will be no
  • Federally funded R&D center.                approved lenders. The loans are funded       more than 2.25 percent. For loans with
                                                by these organizations and they make         maturities of seven years or more, the
Participating Agencies:                         the decisions to approve or not approve      maximum spread will be 2.75 percent.
   Each year the following five Federal         the applicants’ requests.                    The spread on loans under $50,000
departments and agencies are required               The SBA guaranty reduces the             and loans processed through Express
by STTR to reserve 0.3% of their                lender’s risk of borrower non-payment.       procedures may be higher.
extramural R&D funds for award to               If the borrower defaults, the lender            Loans guaranteed by SBA are
small business/nonprofit research               can request SBA to pay the lender that       assessed a guaranty fee. This fee is
institution partnerships: Department            percentage of the outstanding balance        based on the loan’s maturity and the
of Defense; Department of Energy;               guaranteed by SBA. This allows the           dollar amount guaranteed, not the
Department of Health and Human                  lender to recover a portion from SBA of      total loan amount. The guaranty fee is
Services; National Aeronautics and              what it lent if the borrower can’t make      generally paid by the borrower and can
Space Administration; and National              the payments. The borrower is still          be included in the loan proceeds.
Science Foundation.                             obligated for the full amount.
                                                                                                On any loan with a maturity of one
                                                    To qualify for an SBA guaranty, a
                                                                                             year or less, the fee is just 0.25 percent
                                                small business must meet the lender’s
SBA BUSINESS LOANS                              criteria and the 7(a) requirements. In       of the guaranteed portion of the loan. On
   When you seek a business loan,               addition, the lender must certify that it    loans with maturities of more than one
familiarize yourself with the SBA’s             would not provide this loan under the        year, the normal guaranty fee is
business loan programs to see if they           proposed terms and conditions unless         2 percent of the SBA guaranteed portion
may be a viable option. Keep in mind            it can obtain an SBA guaranty. If the        on loans up to $150,000; 3 percent on
the dollar amount you seek to borrow            SBA is going to provide a lender with        loans over $150,000 but not more than
and how you want to use the loan                a guaranty, the applicant must be            $700,000; and 3.5 percent on loans over
proceeds. The three principal players           eligible and creditworthy and the loan       $700,000. There is also an additional
in most of these programs are — the             structured under conditions acceptable       fee of 0.25 percent on any guaranteed
applicant small business, the lender and        to SBA.                                      portion over $1 million.
the SBA. SBA guarantees a portion of                                                         * All references to the prime rate refer
the loan (except for Microloans). The
business should have its business plan          PERCENTAGE OF GUARANTIES                     to the base rate in effect on the first

                                                AND LOAN MAXIMUMS
                                                                                             business day of the month the loan
prepared before it applies for a loan.                                                       application is received by SBA.
This plan should explain what resources           The SBA only guarantees a portion of
will be needed to accomplish the desired        any particular loan so each loan will also
business purpose including the cost of          have an unguaranteed portion, giving         7(A) LOAN MATURITIES
everything, the applicants’ contribution,       the lender a certain amount of exposure         SBA loan programs are generally
use of loan proceeds, collateral, and most      and risk on each loan. The percentage        intended to encourage longer term small
important, an explanation of how the            SBA guarantees depends on either the         business financing, but actual loan
business will be able to repay the loan in      dollar amount or the program the lender      maturities are based on the ability to
a timely manner.                                uses to obtain its guaranty. For loans of
   The lender will analyze the                                                               repay, the purpose of the loan proceeds
                                                $150,000 or less the SBA may guaranty        and the useful life of the assets financed.
application to see if it meets the lender’s     as much as 85 percent and for loans
criteria as well as SBA’s requirements.                                                      However, maximum loan maturities
                                                over $150,000 the SBA can provide a
SBA will look to the lender to do much,                                                      have been established: 25 years for real
                                                guaranty of up to 75 percent.
if not all, of the analysis before it                                                        estate; up to 10 years for equipment
                                                  The maximum 7(a) loan amount is

28 — Small Business Resource   PHILADELPHIA                                                                   Visit us online:
(depending on the useful life of the          SBA Size Standards:                            The SBA will also not support non-
equipment); and generally up to seven           • Manufacturing — from 500 to no more      profit businesses, private clubs that
years for working capital. Short-term             than 1,500 employees                     limit membership on a basis other
loans and revolving lines of credit are         • Wholesaling — No more than 100           than capacity, businesses that promote
also available through the SBA to help            employees                                a religion, businesses owned by
small businesses meet their short-term          • Services — from $4.5 million to no       individuals incarcerated or on probation
and cyclical working capital needs.               more than $35.5 million in average       or parole, municipalities, and situations
                                                  annual receipts                          where the business or its owners
                                                • Retailing — from $7 million to no more   previously failed to repay a federal loan
STRUCTURE                                         than $35.5 million in average annual
                                                                                           or federally assisted financing.
    Most 7(a) loans are repaid with             • General construction — from $7
monthly payments of principal and                 million to no more than $33.5 million    Use of Proceeds
interest. For fixed-rate loans the                in average annual receipts                  The third eligibility factor is use of
payments stay the same whereas for              • Agriculture — from $750,000 to no        proceeds. 7(a) proceeds can be used
variable rate loans the lender can                more than $17.5 million in average       to: purchase machinery, equipment,
re-establish the payment amount                   annual receipts                          fixtures, supplies, make leasehold
when the interest rates change or at                                                       improvements, as well as land and/or
other intervals as negotiated with the        Nature of Business                           buildings that will be occupied by the
borrower. Applicants can request that            The second eligibility factor is based
                                                                                           business borrower.
the lender establish the loan with            on the nature of the business and the
                                              process by which it generates income or      Proceeds can also be used to:
interest-only payments during the                                                            • Expand or renovate facilities;
start-up and expansion phases (when           the customers it serves. The SBA has
                                                                                             • Finance receivables and augment
eligible) to allow the business time to       general prohibitions against providing
                                                                                               working capital;
generate income before it starts making       financial assistance to businesses             • Finance seasonal lines of credit;
                                              involved in such activities as lending,        • Acquire businesses;
full loan payments. Balloon payments
                                              speculating, passive investment,               • Startup businesses;
or call provisions are not allowed on any
                                              pyramid sales, loan packaging,                 • Construct commercial buildings; and
7(a) loan. The lender may not charge a        presenting live performances of a              • Refinance existing debt under certain
prepayment penalty if the loan is paid        prurient sexual nature, businesses               conditions.
off before maturity, but the SBA will         involved in gambling and any illegal
charge the borrower a prepayment fee          activity.
if the loan has a maturity of 15 or more
years and is pre-paid during the first
three years.

    The SBA expects every 7(a) loan to
be fully secured, but the SBA will not
decline a request to guaranty a loan if
the only unfavorable factor is insufficient
collateral, provided all available
collateral is offered. What these two
policies mean is that every SBA loan
is to be secured by all available assets
(both business and personal) until the
recovery value equals the loan amount
or until all assets have been pledged
to the extent that they are reasonably
available. Personal guaranties are
required from all the principal owners of
the business. Liens on personal assets of
the principals may be required.

   7(a) loan eligibility is based on four
different factors. The first is size, as
all loan recipients must be classified
as “small” by SBA. The basic size
standards are outlined below. A more
in-depth listing of standards can be
found at

Visit us online:                                                              PHILADELPHIA Small Business Resource —   29
  SBA 7(a) loan proceeds cannot be used        HOW THE 7(A) PROGRAM                          able to help tens of thousands of small
for the purpose of making investments.                                                       businesses every year get financing they
SBA proceeds cannot be used to                                                               might not otherwise obtain.
provide funds to any of the owners                Applicants submit their loan                  After SBA approval, the lender
                                               application to a lender for the initial       is notified that its loan has been
of the business except for ordinary
                                               review. The lender will generally review      guaranteed. The lender then will
compensation for actual services               the credit merits of the request before
provided.                                                                                    work with the applicant to make sure
                                               deciding if they will make the loan           the terms and conditions are met
                                               themselves or if they will need an SBA        before closing the loan, disbursing the
Miscellaneous Factors                          guaranty. If a guaranty is needed, the
   The fourth factor involves a variety                                                      funds, and assuming responsibility for
                                               lender will also review eligibility, and
of requirements such as SBA’s credit                                                         collection and general servicing. The
                                               the applicant should be prepared to
elsewhere test and utilization of                                                            borrower makes monthly loan payments
                                               complete some additional documents
personal assets requirements where the         before the lender reviews the request         directly to the lender. As with any loan,
business and its principal owners must         to ensure it meets SBA’s requirements         the borrower is responsible for repaying
use their own resources before getting a       before sending the request for guaranty       the full amount of the loan in a timely
                                               to the SBA. Applicants who feel they          manner.
loan guaranteed by SBA. It also includes
SBA’s anti-discrimination rules and            need more help with the process should
restrictions on lending to agricultural        contact their local SBA district office       What the SBA Looks for:
                                               or one of SBA’s resource partners for           • Ability to repay the loan on time from
enterprises because there are other
                                               assistance.                                       the projected operating cash flow.
agencies of the federal government with                                                        • Owners and operators who are of good
programs to fund such businesses.                 There are several ways a lender can
                                               apply to the SBA for a 7(a) guaranty              character.
Generally, SBA loans must meet the                                                             • Feasible business plan.
                                               from SBA. The main differences
following criteria:                                                                            • Management expertise and
  • Every loan must be for a sound
                                               between these methods are related to
                                                                                                 commitment necessary for success.
    business purpose;                          the documentation which the lender              • Sufficient funds, including the SBA
  • There must be sufficient invested          provides, the amount of review which              guaranteed loan, to operate the
    equity in the business so it can operate   SBA conducts, the amount of the loan              business on a sound financial basis
    on a sound financial basis;                and the lender responsibilities in case           (for new businesses, this includes the
  • There must be a potential for long-        the loan defaults and the business’               resources to meet start-up expenses
    term success;                              assets must be liquidated. The methods            and the initial operating phase).
  • The owners must be of good character       are:                                            • Adequate equity invested in the
    and reputation; and                          • Standard 7(a) Guaranty                        business.
  • All loans must be so sound as to             • Certified Lender Program                    • Sufficient collateral to secure the loan
    reasonably assure repayment.                 • Preferred Lender Program                      or all available collateral if the loan
  For more information, go to                    • Rural Lender Advantage                        cannot be fully secured.                               • SBA Express

                                                 • Patriot Express
                                                 • Export Express
WHAT TO TAKE TO THE LENDER                       • Small Loan Advantage                         The SBAExpress guaranty is available
                                                 • Community Advantage                       to lenders as a way to obtain a guaranty
  Documentation requirements may
vary; contact your lender for the                 For the Standard, Certified and            on smaller loans up to $350,000. (Note:
information you must supply.                   Preferred methods, the applicant fills out    Through September 27, 2011,
Common requirements include the                SBA Form 4, and the lender completes          this has increased to $1 million.)
                                               SBA Form 4-1. When requests for               The program authorizes selected,
  • Purpose of the loan.                       guarantees are processed using Express        experienced lenders to use mostly their
  • History of the business.                   Advantage methods, the applicant uses         own forms, analysis and procedures
  • Financial statements for three years       more of the regular forms of the lender       to process, service and liquidate SBA-
    (existing businesses).                     and just has a few federal forms to           guaranteed loans. The SBA guarantees
  • Schedule of term debts (existing           complete. When SBA receives a request
    businesses).                                                                             up to 50 percent of an SBAExpress loan.
                                               that is processed through Standard or         Loans under $25,000 do not require
  • Aging of accounts receivable and
    payable (existing businesses).
                                               CLP procedures, it either reanalyzes or       collateral. The use of loan proceeds is
  • Projected opening-day balance sheet        reviews the lender’s eligibility and credit   the same as for any basic 7(a) loan. Like
    (new businesses).                          analysis before deciding to approve or        most 7(a) loans, maturities are usually
  • Lease details.                             reject. For requests processed through        five to seven years for working capital
  • Amount of investment in the business       PLP, or Express programs, the lender
    by the owner(s).                                                                         and up to 25 years for real estate or
                                               is delegated the authority to make            equipment. Revolving lines of credit are
  • Projections of income, expenses and
                                               the credit decision without SBA’s             allowed for a maximum of seven years.
    cash flow as well as an explanation of
    the assumptions used to develop these      concurrences which help expedite the
    projections.                               processing time.                              Philadelphia District Office
  • Personal financial statements on the          In guaranteeing the loan, the SBA             Parkview Towers
    principal owners.                          assures the lender that, in the event the        1150 First Ave., Ste. 1001
  • Resume(s) of the principal owners and      borrower does not repay the loan, the            King of Prussia, PA 19406
    managers.                                  government will reimburse the lending            610-382-3062 • 610-382-1926 Fax
                                               institution for a portion of its loss. By
                                               providing this guaranty, the SBA is

30 — Small Business Resource   PHILADELPHIA                                                                    Visit us online:
PATRIOT EXPRESS                                 microlenders – who provide technical
                                                assistance and economic development
                                                                                             be used to finance seasonal working
                                                                                             capital needs; finance the direct costs
   The Patriot Express pilot loan                                                            of performing certain construction,
                                                support in underserved markets.
initiative is for veterans and members                                                       service and supply contracts; finance the
                                                  More information on both programs is
of the military community wanting to                                                         direct cost associated with commercial
establish or expand a small business.           available at
                                                                                             and residential construction; finance
Eligible military community members                                                          operating capital by obtaining advances
include:                                        SPECIAL PURPOSE 7(a) LOAN                    against existing inventory and accounts
   • Veterans;
   • Service-disabled veterans;                 PROGRAMS                                     receivable; and consolidate short-term
                                                   The 7(a) program is the most flexible     debt. SBA provides up to an 85 percent
   • Active-duty servicemembers eligible
     for the military’s Transition Assistance   of SBA’s lending programs. The agency        guarantee. There are five distinct
     Program;                                   has created several variations to the        programs under the CAPLine umbrella:
   • Reservists and National Guard              basic 7(a) program to address the              • The Contract Loan Program is used
                                                                                                 to finance material and labor needs
     members;                                   particular financing need of certain
                                                                                                 for a specific contract or contracts.
   • Current spouses of any of the above,       small businesses. These special purpose
     including a servicemember;                                                                  Proceeds can be disbursed before the
                                                programs are not necessarily for all             work begins. If used for one contract,
   • The widowed spouse of a                    businesses but may be very useful
     servicemember or veteran who died                                                           it is generally not revolving; if used
                                                to some small businesses. They are               for more than one contract at a time,
     during service or of a service-connected   generally governed by the same rules,
     disability.                                                                                 it can be revolving. The loan maturity
                                                regulations, fees, interest rates, etc. as       is usually based on the length of the
   The Patriot Express loan is offered          the regular 7(a) loan guaranty. Lenders          contract, but no more than five years.
by SBA’s widest network of lenders              can advise you of any variations.                Contract payment must be sent
nationwide and features the fastest                                                              directly to the lender.
turnaround time for loan approvals.                                                            • The Seasonal Line of Credit
Loans are available up to $500,000 and                                                           Program is used to support buildup
qualify for SBA’s maximum guaranty of              The CAPLines program is designed to           of inventory, accounts receivable or
85 percent for loans of $150,000 or less        help small businesses meet their short-          labor and materials above normal
and 75 percent for loans over $150,000          term and cyclical working capital needs.         usage for seasonal inventory. The
up to $500,000. For loans above                 There are five loan programs under the           business must have been in business
$350,000, lenders are required to take          CAPLines umbrella. The programs can              for a period of 12 months and must
all available collateral.
   The Patriot Express loan can be used
for most business purposes, including
start-up, expansion, equipment
purchases, working capital, inventory or
business-occupied real-estate purchases.
   Patriot Express loans feature SBA’s
lowest interest rates for business loans,
generally 2.25 percent to 4.75 percent
over prime depending upon the size
and maturity of the loan. Your local
SBA district office will have a listing of
Patriot Express lenders in your area.
More information is available at

   In early 2011, SBA rolled out two
Advantage loan initiatives aimed
at helping entrepreneurs and small
business owners in underserved
communities gain access to capital.
Both offer a streamlined loan application
process and the regular 7(a) loan
guarantee for loans under $250,000.
   The Small Loan Advantage program
is available to lenders participating in
the Preferred Lenders program. SBA
lenders who are not participating in the
preferred lenders program can contact
their local district office to apply.
   The Community Advantage pilot
program opens up 7(a) lending to
mission-focused, community-based
lenders – such as CDFIs, CDCs, and

Visit us online:                                                               PHILADELPHIA Small Business Resource —   31
     have a definite established seasonal      federal, state and local international         Ineligible Use of Proceeds
     pattern. The loan may be used over        trade organizations. To find the nearest        • To support the applicant’s domestic
     again after a “clean-up” period of        USEAC, go to                  sales.
     30 days to finance activity for a                                                         • To acquire fixed assets or capital goods
     new season. These also may have           Robert Elsas                                      for the applicant’s business.
     a maturity of up to five years. The          International Lending Officer                • To support a sale where the exporter is
     business may not have another                The Curtis Center, Ste. 580                    not taking title to the goods.
     seasonal line of credit outstanding but      Independent Square West                      • To acquire, equip, or rent commercial
     may have other lines for non-seasonal        Philadelphia, PA 19106                         space overseas.
     working capital needs.                       215-597-6110 • 215-597-6123 Fax              • To serve as a warranty letter of credit.
   • The Builders Line Program provides

                                               EXPORT WORKING CAPITAL
     financing for small contractors or
     developers to construct or rehabilitate
                                                                                              Collateral Requirements
                                                                                               • Collateral for the manufacturing sector
     residential or commercial property.
                                                                                                 typically consists of a first lien on all
     Loan maturity is generally three
     years but can be extended up to
                                                   The SBA’s Export Working Capital              export-related inventory and export
     five years if necessary to facilitate     program (EWCP) assists lenders in                 related accounts receivable.
                                               meeting the needs of exporters seeking          • Collateral for the service sector
     sale of the property. Proceeds are
                                               short-term export working capital. This           typically consists of assignment of
     used solely for direct expenses of
                                               program enables U.S. exporters to obtain          proceeds of export-related contracts
     acquisition, immediate construction
                                               loans to fund their direct export costs.          or purchase orders and a first lien on
     and/or significant rehabilitation
                                               The EWCP supports single transactions             export-related accounts receivable.
     of the residential or commercial
                                               or revolving lines of credit. The               • Other collateral may be required.
     structures. The purchase of the land
     can be included if it does not exceed     maximum dollar amount of an export
     20 percent of the loan proceeds. Up       line of credit under this program is $5        How to Apply
     to 5 percent of the proceeds can be       million. SBA guarantees up to 90% of a             A small business exporter seeking a
     used for physical improvements that       loan amount or $ 4.5 million, whichever        guaranteed EWCP loan must apply to a
     benefit the property.                     is less. Loan maturities are generally for     lender.
   • The Small Asset-Based Line is             a term of 12 months. The guaranty can
     a revolving line of credit (up to
     $200,000) that provides short term
                                               be reissued for an additional 12 months        INTERNATIONAL TRADE LOAN
                                               through a new application process.
     working capital. These lines are          The guaranty fee the SBA charges is
     generally used by businesses that                                                           The SBA’s International Trade Loan
                                               0.25 percent of the guaranteed amount
     provide credit to their customers.
                                               of the loan for the initial 12 months.         program (ITL) helps small businesses
     Disbursements are based on the size
     of a borrower’s accounts receivable
                                               The borrower negotiates the interest           engaged or preparing to engage in
     and/or inventory. Repayment comes         rate and all other fees with the lender.       international trade as well as small
     from the collection of accounts           The program offers flexible terms, low         businesses adversely affected by
     receivable or sale of inventory. It       fees and a quick processing time. For          competition from imports. This program
     does require periodic servicing and       information, see      allows for a maximum loan amount of
     monitoring of the collateral for which                                                   $5 million. The international trade
     the lender can charge up to two           Eligibility of Exporter                        loan provides an SBA guarantee up
     percent annually to the borrower.           You must have a business operating           to $ 4.5 million for a term loan used
   • The Standard Asset-Based Line is          history of at least one year – not             for the acquisition, construction,
     similar to the Small Asset-Based          necessarily in exporting. The SBA may
     Line, but for loan amounts over
                                                                                              renovation, modernization, improvement
                                               waive this requirement if you have             or expansion of long-term fixed assets
     $200,000. It does require stricter        sufficient export trade experience or
     servicing and monitoring and the                                                         or the refinancing of an existing loan
                                               other managerial experience.
     lender may pass these costs along to                                                     used for these same purposes. It may
     the borrower.                                                                            also be used in for working capital or
                                               Eligibility of Foreign Buyers                  in conjunction with any SBA working
                                                  The foreign buyer must be a                 capital loans, including the EWCP. The
                                               creditworthy entity and the methods of
                                                                                              SBA guaranty fee and interest rates are
Trade Financing                                payment must be acceptable to the SBA
                                                                                              the same as for any standard 7(a) loans.
   The SBA has help for existing small         and the export lender.
businesses wanting to export goods and                                                        Eligibility of Exporter
services.                                      Use of EWCP Proceeds:                           • Applicants must meet the same
                                                 • To acquire inventory for export or to be
                                                                                                 eligibility requirements for a 7(a) loan.
                                                   used to manufacture goods for export.
                                                                                               • Applicant must establish the loan
U.S. EXPORT ASSISTANCE                           • To pay the manufacturing costs of
                                                   goods for export.
                                                                                                 will significantly expand or develop
CENTER (USEAC)                                   • To purchase goods or services for
                                                                                                 an export market, or the applicant
                                                                                                 has been adversely affected by import
   U.S. Export Assistance Centers are              export.
                                                                                                 competition, and, in addition, the
a network of facilities around the U.S.          • To support standby letters of credit
                                                                                                 applicant must show that upgrading
staffed by SBA, U.S. Department of                 related to export transactions.
                                                                                                 equipment or facilities will improve its
Commerce and the Export-Import Bank              • For pre-shipment working capital
                                                                                                 competitive position.
of the U.S. to provide trade promotion             directly related to export orders.
                                                                                               • If eligibility is based on entering or
                                                 • For post-shipment foreign accounts
and export-finance assistance for small                                                          expanding export sales, the applicant
                                                   receivable financing.
businesses in a single location. The                                                             must submit a one or two page
USEACs also work closely with other                                                              international business plan, including

32 — Small Business Resource   PHILADELPHIA                                                                    Visit us online:
      sufficient information to reasonably           percent of the revolving line to be used   well as the dollar volume of export sales
      support the likelihood of expanded             for export related purposes;               for the previous year.
      export sales.                                • Provide term loans and other financing

                                                                                                SBA’S NON-7(a) LOAN
                                                     to enable small business concerns,
Use of Proceeds                                      including small business export
   • For facilities or equipment, including          trading companies to develop foreign       PROGRAMS
     purchasing land and building(s);                markets; and                                 In addition to the 7(a) Loan program
     building new facilities; renovating,          • Acquire, construct, renovate,
                                                                                                SBA has three other non-disaster
     improving, or expanding existing                modernize, improve or expand
                                                                                                assistance programs which can help
     facilities; purchasing or reconditioning        production facilities or equipment to be
                                                     used in the U.S. in the production of
                                                                                                small businesses gain access to capital
     machinery, equipment and fixtures;                                                         and bonding.
     and making other improvements                   goods or services to be exported from
                                                     the U.S.
                                                                                                CERTIFIED DEVELOPMENT
     that will be used within the United
     States for producing goods or services.
     Refinancing a facility/building is also     Ineligible Use of Proceeds                     COMPANY LOAN PROGRAM
     permissible if the original loan on the
     property could have been refinanced
                                                   Proceeds may not be used to finance
                                                 overseas operations, other than those          (504 LOANS)
     under regular 7(a).                         strictly associated with the marketing           The 504 Loan program is an economic
Collateral Requirements - Collateral             and/or distribution of products/services       development program that supports
requirements are the same as for                 exported from the U.S.                         American small business growth and
regular 7(a) loans.                                                                             helps communities through business
   How to Apply - A small business               How to Apply                                   expansion and job creation. This SBA
exporter seeking a guaranteed loan must            The application process is the same for      program provides long-term, fixed-
apply to an SBA participating lender.            the SBAExpress, except the applicant           rate, subordinate mortgage financing
Call your local SBA District Office for a        must demonstrate that loan proceeds            for acquisition and/or renovation of
list of participating lenders.                   will enable it to enter a new export           capital assets including land, buildings
                                                 market or expand an existing export            and equipment. Some refinancing is
EXPORT EXPRESS                                   market. The applicant must submit to           also permitted. Most for-profit small
                                                                                                businesses are eligible for this program.
   The Export Express program is                 the lender a plan that includes projected
                                                 export sales for the upcoming year as          The types of businesses excluded from
designed to help SBA meet the export
financing needs of small businesses. It
is subject to the same loan processing,
making, closing, servicing, and
liquidation requirements as well as the
same maturity terms, interest rates, and
applicable fees as for other SBA loans
except as noted below. The total Export
Express loan cannot exceed $500,000.
SBA guarantees 90 percent for loans
of $350,000 and under and 75 percent
for loans greater than $350,000 up to
the maximum of $500,000. SBA allows
participating lenders to make their own
credit decisions. SBA provides a quick
processing time, less than 36 hours.
Eligible Buyers – The same as for the
Export Working Capital Program.

Use of Proceeds
   • Finance standby letters of credit used
     for either bid or performance bonds;
   • Finance export development activities
     such as export marketing and
     promotional activities, participation
     in foreign trade shows, translation of
     product literature for foreign markets,
     and other activities designed to initiate
     or expand the applicant’s export of its
     products/services from the U.S.;
   • Provide transaction-specific financing
     for overseas orders;
   • Provide revolving lines of credit for
     export purposes, the term of which
     must not exceed seven years. In
     some instances, as a normal course
     of business, the borrower may use
     portions of revolving lines of credit for
     domestic purposes, but no less than 70

Visit us online:                                                                  PHILADELPHIA Small Business Resource —   33
7(a) loans (listed previously) are also       • Eligible project costs are limited           • Collateral is typically a subordinate
excluded from the 504 loan program.             to long-term, fixed assets such as             lien on the assets financed; allows
                                                land and building (occupied by the             other assets to be free of liens and
   Loans are provided through Certified         borrower) and substantial machinery            available to secure other needed
Development Companies. CDCs work                and equipment. Working capital is not          financing.
with banks and other lenders to make            an eligible use of proceeds.                 • Long-term real estate loans are up to
loans in first position on reasonable         • Most borrowers are required to make            20-year term, heavy equipment 10 or
                                                an injection (borrower contribution)           20-year term and are self-amortizing.
terms, helping lenders retain growing           of just 10 percent which allows            Businesses that receive 504 loans are:
customers and provide Community                 the business to conserve valuable            • Small — net worth under $15 million,
Redevelopment Act credit.                       operating capital. A further injection         net profit after taxes under $5 million,
   The SBA 504 loan is distinguished            of 5 percent is needed if the business         or meet other SBA size standards.
from the SBA 7(a) loan program in these         is a start-up or new (less than 2            • Organized for-profit.
                                                years old) and a further injection of 5      • Most types of business — retail,
ways:                                           percent is also required if the primary
The maximum debenture, or long-term                                                            service, wholesale or manufacturing.
                                                collateral will be a single purpose
loan, is:                                       building.                                     The SBA’s 504 certified development
  • $5 million for businesses that create a   • Two-tiered project financing: a lender     companies serve their communities by
    certain number of jobs or improve the       finances approximately 50 percent of       financing business expansion needs.
    local economy;                              the project cost and receives a first      Their professional staffs works directly
  • $5 million for businesses that meet a       lien on the project assets (but no SBA     with borrowers to tailor a financing
    specific public policy goal, including      guaranty); A CDC (backed by a 100%         package that meets program guidelines
    veterans; and                               SBA-guaranteed debenture) finances
                                                up to 40% of the project costs secured     and the credit capacity of the borrower’s
  • $5.5 million for manufacturers and                                                     business. For information, visit
                                                with a junior lien. The borrower
    energy public policy projects.
                                                provides the balance of the project
  Recent additions to the program allow         costs.
$5.5 million for each project that reduces    • Fixed interest rate on SBA loan. SBA       Altoona-Blair County Dev. Corp.
the borrower’s energy consumption by            guarantees the debenture 100 percent.         Martin J. Marasco, President and CEO
                                                Debentures are sold in pools monthly          3900 Industrial Park Dr.
at least 10 percent; and $5.5 million for       to private investors. This low, fixed         Altoona, PA 16602
each project that generates renewable           rate is then passed on to the borrower        814-944-6113 • 814-946-0157 Fax
energy fuels, such as biodiesel or ethanol      and establishes the basis for the loan        Area of Operation: Statewide Pennsylvania
production. Projects eligible for up to         rate.
                                              • All project-related costs can be           American Small Business Finance
$5.5 million under one of these two             financed, including acquisition (land         Paul Colarossi, Vice President
requirements do not have to meet the            and building, land and construction of
                                                                                              4000 4th St., Ste. 3
job creation or retention requirement, so       building, renovations, machinery and
                                                equipment) and soft costs, such as title      Moosic, PA 18507
long as the CDC portfolio average is at         insurance and appraisals. Some closing        570-457-6726 • 570-457-3395 Fax
least $65,000.                                  costs may be financed.              
                                                                                              Area of Operation: Statewide Pennsylvania

34 — Small Business Resource   PHILADELPHIA                                                                  Visit us online:
DelVal Business Finance Corp.                       Pennsylvania Community Development               equipment, and inventory. Microloans
     Michael A. Schwartz, President                 & Finance Corporation                            may not be used for the purchase
     6100 City Ave., Ste. P218                         Marie Shires, Vice President                  of real estate. Interest rates are
     Philadelphia, PA 19131                            2561 Bernville Rd.                            negotiated between the borrower and
     215-871-3770 • 215-871-3776 Fax                   Reading, PA 19605                             the intermediary. The maximum
     Area of Operation: Statewide Pennsylvania         610-898-6045 • 610-370-3770 Fax
                                                       Area of Operation: Statewide Pennsylvania     term for a microloan is 7 years. For
EDC Finance Corporation                                                                              more information, go to
     John Biemiller, Vice President                 SEDA-COG Local Development                       microloans.
     100 S. Queen St./P.O. Box 1558                 Corporation
     Lancaster, PA 17608                               Jerry Bohinski, Chief, Economic Development   Community First Fund
     717-397-4046 • 717-293-3159 Fax                   201 Furnace Rd.                                  Miriam Soto
     Area of Operation: Statewide Pennsylvania         Lewisburg, PA 17837                              30 W. Orange St./P.O. Box 524
                                                       570-524-4491 • 570-524-9190 Fax                  Lancaster, PA 17608-0524
Lehigh Valley Economic Development                     Area of Operation: Statewide Pennsylvania;       717-393-2351 • 717-393-1757 Fax
Corporation                                            concentrating on Centre, Clinton, Columbia,
     Judy Yanega, Manager of Finance                   Juniata, Mifflin, Northumberland, Lycoming,      Counties of Operation: Adams, Berks,
     2158 Ave. C., Ste. 200                            Perry, Union and Snyder counties                 Chester, Cumberland, Dauphin, Franklin,
     Bethlehem, PA 18017                                                                                Lancaster, Lebanon, Montgomery, Perry and
     610-266-6622 • 610-266-7623 Fax                SEED Co.                                            York.
     Area of Operation: Statewide Pennsylvania         Chuck Evans, Director of Loan Programs
Mid-Atlantic Business Finance Company
                                                       737 Constitution Dr.                          Cooperative Business Assistance
     Anthony Hamlett, President
                                                       Exton, PA 19341                               Corporation
                                                       610-458-5700 ext. 242 • 610-458-7770             Contact: Michael Diemer
     1410 N. Crain Hwy., Ste. 5B                       Fax                                              328 Market St.
     Glen Burnie, MD 21061                             Area of Operation: Statewide Pennsylvania        Camden, NJ 08102
     800-730-0017 • 410-863-7446 Fax
                                                                                                        856-966-8181 • 856-966-0036 Fax
     Area of Operation: Bucks, Chester, Delaware,
     Lancaster, Montgomery, Philadelphia and
     York counties                                  MICROLOAN PROGRAM                                   Counties of Operation: Philadelphia
                                                      The Microloan program provides
NEPA Alliance                                                                                        Finanta
                                                    small loans ranging from under $500
                                                                                                        Contact: Luis Mora, Executive Director
     Tom Pellegrini, Vice President of Enterprise   to $50,000. Under this program, the                 1301 N. 2nd St., 2nd Fl.
     Development                                    SBA makes funds available to nonprofit              Philadelphia, PA 19122
     1151 Oak St.                                   intermediaries that, in turn, make the              267-236-7000
     Pittston, PA 15853
     814-773-3162 • 814-772-7045 Fax
                                                    small loans directly to entrepreneurs,    
                                                    including veterans. Proceeds can be                 Counties of Operation: Philadelphia
     Area of Operation: Carbon, Lackawanna,         used for typical business purposes such
     Luzerne, Monroe, Pike, Schuylkill and Wayne    as working capital, or the purchase of
     counties                                       furniture, fixtures, machinery, supplies,

Visit us online:                                                                       PHILADELPHIA Small Business Resource —   35
MetroAction, Inc.                                  SEDA-COG Local Development                      all incentive for sureties to bond small
    Christina Hitchcock, Business Development      Corporation                                     businesses that would otherwise be
    Administrator                                     Ray Haden                                    unable to obtain bonding. The program
    222 Mulberry St.                                  201 Furnace Rd.                              is aimed at small businesses that lack
    Scranton, PA 18501                                Lewisburg, PA 17837                          the working capital or performance
    570-342-7711 • 570-347-6262 Fax                   570-524-4491 • 570-524-9190 Fax              track record necessary to secure bonding                     
    Counties of Operation: Lackawanna, Luzerne,       Counties of Operation: Centre, Clinton,      on a reasonable basis through regular
    Monroe, Schuylkill, Wayne, Pike, Carbon,          Columbia, Juniata, Lycoming, Mifflin,        commercial channels.
    Susquehanna and Wyoming.                          Montour, Northumberland, Perry, Snyder and      Through this program, the SBA
                                                      Union.                                       guarantees bid, payment, performance
North Central Pennsylvania Regional                                                                and ancillary bonds issued by surety
Planning & Development Commission                  The Enterprise Center Capital                   companies for individual contracts and
    Jill Foys                                      Corporation                                     subcontracts up to $2 million. The
    651 Montmorenci Rd.                               Michael Bing                                 SBA reimburses sureties between 70
    Ridgway, PA 15853                                 4548 Market St.                              and 90 percent of losses sustained if a
    814-773-3162 • 814-772-7045 Fax                   Philadelphia, PA 19139                         215-895-4024 • 215-895-4001 Fax
                                                                                                   contractor defaults on the contract.
    County of Operation: Elk, Cameron,                    The SBA has two program options
    Clearfield, McKean, Jefferson and Potter.         County of Operation: Philadelphia            available, the Prior Approval Program
                                                                                                   (Plan A) and the Preferred Surety Bond
NEPA Alliance
    Tom Pellegrini, Vice President of Enterprise
                                                   THE SURETY BOND GUARANTEE                       Program (Plan B). In the Prior Approval
                                                                                                   Program, SBA guarantees 90 percent
    Development                                    PROGRAM                                         of surety’s paid losses and expenses on
    1151 Oak St.                                      The Surety Bond Guarantee program            bonded contracts up to $100,000, and on
    Pittston, PA 18640                             is a public-private partnership between         bonded contracts greater than $100,000
    570-655-5581 • 570-654-5137 Fax                                                                that are awarded to socially and
                                                   the federal government and surety
    Counties of Operation: Carbon, Lackawanna,     companies to provide small businesses           economically disadvantaged concerns,
    Luzerne, Monroe, Pike, Schuylkill and Wayne.   with the bonding assistance necessary           HUBZone contractors, and veterans, and
                                                   for them to compete for public and              service-disabled veteran owned small
                                                   private contracting and subcontracting          businesses. All other bonds guaranteed
                                                   opportunities. The guarantee provides           in the Plan A Program receive an 80
                                                                                                   percent guarantee. Sureties must obtain
                                                                                                   SBA’s prior approval for each bond
                                                                                                   guarantee issued. Under Plan B, SBA
                                                                                                   guarantees 70 percent, but sureties may
                                                                                                   issue, monitor and service bonds without
                                                                                                   SBA’s prior approval.

                                                                                                   Atlantic Underwriting Group
                                                                                                      320 King of Prussia Rd., Ste. 100
                                                                                                      Radnor, PA 19087
                                                                                                      610-293-4070 • 610-293-4065 Fax

                                                                                                   KOG International, Inc.
                                                                                                      126 Cascade Rd./P.O. Box 251
                                                                                                      Springfield, PA 19064
                                                                                                      610-690-0804 • 610-690-0803 Fax

                                                                                                   KOG International, Inc.
                                                                                                      14 Redwood Dr.
                                                                                                      Enola, PA 17025
                                                                                                      717-732-9066 • 717-732-9067 Fax

                                                                                                   CBIC Insurance
                                                                                                      630 Freedom Business Center, Ste. 404
                                                                                                      King of Prussia, PA 19406
                                                                                                      610-354-0400 • 610-354-8612 Fax

                                                                                                   Surety Bond Associates
                                                                                                      45 E. City Ave., Ste. 493
                                                                                                      Bala Cynwyd, PA 19004
                                                                                                      610-617-1052 • 610-617-1053 Fax

                                                                                                   The Surety Source
                                                                                                      232 Strawbridge Dr.
                                                                                                      Moorestown, NJ 08057
                                                                                                      856-761-0152 • 856-761-0491 Fax

36 — Small Business Resource   PHILADELPHIA                                                                          Visit us online:
                                         LOAN GUARANTY PROGRAMS
                                         Information current as of March 2011 • All SBA programs and services are provided on a nondiscriminatory basis.            U.S. Small Business Administration
 Program                Maximum Percent of                   Use of                                                 Maximum                 Guaranty             Who Qualifies                    Benefit to
                        Amount  Guaranty                     Proceeds                          Maturity             Interest Rate           Fees                                                  Borrowers
 7(a) Loans
Standard 7(a):          $5 million gross 85% on loans of  Expansion/renovation;             Depends on ability      Generally Base Rate     Check with local     Must be for profit and meet     Long-term financing; Improved
Applicant applies                        $150,000 or less;new construction,                 to repay. Generally     (Wall Street Prime,     SBA District         SBA size standards; show        cash flow; Fixed maturity;
to lender for loan;     ($3.75 million   75% for loans    purchase land or                  working capital &       LIBOR + 3.0, or SBA     Office for current   good character, credit,         No balloons; No prepayment
Lender applies to       guaranty)        over $150,000.   buildings; purchase               machinery and           Peg Rate plus allow-    information.         management, and ability to      penalty (under 15 years).
SBA for guaranty if                                       equipment, fixtures,              equipment (not          able spread: 2.25%                           repay; Must be an eligible
they determine it is                                      lease-hold improvements;          to exceed life of       when maturity less                           type of business.
necessary.                                                working capital; refinance        equipment) is 5-10      than 7 years, 2.75%
                                                          debt for compelling               years; real estate is   when maturity 7 years
                                                          reasons; short term line of       25 years.               or more.
                                                          credit, inventory.
SBAExpress              $1,000,000       Lender provided Same as Standard 7(a) or           Same as Standard Check with local SBA           Check with local     Same as                         Faster turnaround; Streamlined
Lender approves;                         a 50% guaranty may be used for revolving           7(a) for loan terms; District Office for        SBA District         Standard 7(a)                   process; Easy-to-use line of
Minimal SBA                              from SBA        lines of credit.                   Revolving lines of    current information.      Office for current                                   credit.
paperwork for                                                                               credit up to 7 years.                           information.
 Patriot Express        $500,000         Same as             Same as Standard 7(a)          Same as                 Same as                 Same as              Same as Standard 7(a)           Lower interest rate maximums
 Lender approves                         Standard 7(a)       except cannot be revolving.    Standard 7(a)           Standard 7(a)           Standard 7(a)        plus must be owned &            than other SBA Express
 loan; Minimal                                                                                                                                                   controlled by one or more       programs.
 additional SBA                                                                                                                                                  of the following groups         Less paperwork
 paperwork.                                                                                                                                                      equaling 51% total owner-       Fast turnaround
                                                                                                                                                                 ship; veteran, active-duty      Expanded eligibility
                                                                                                                                                                 military, reservist or          Electronic application
                                                                                                                                                                 National Guard member
                                                                                                                                                                 or spouse of any of these
                                                                                                                                                                 groups, or widowed spouse
                                                                                                                                                                 of service member or
                                                                                                                                                                 veteran who died during
                                                                                                                                                                 service or of service-
                                                                                                                                                                 connected disability.
CAPLines: Short-        $5 million       Same as             Finance seasonal working       Up to 5 years.          Same as                 Same as              Same as Standard 7(a)           Provides short-term working
term/Revolving          (small asset     Standard 7(a)       capital needs; cost to                                 Standard 7(a)           Standard 7(a)        plus a business that needs      capital; Structured to meet
Lines of Credit;        based limited to                     perform; construction costs,                                                                        specialized proceeds this       business needs; Funds to
Seasonal Contract       $200,000)                            advances against existing                                                                           program offers.                 perform on an assignable
Builders Standard/                                           inventory and receivables,                                                                                                          contract, to cover seasonal
Small Asset-Based.                                           consolidation of short-term                                                                                                         needs, to build or renovate
                                                             debts.                                                                                                                              personal or commercial space,
                                                                                                                                                                                                 and to obtain funds against
                                                                                                                                                                                                 existing current assets.
International Trade $5 million           Same as             For the acquistion of          Up to 25 years.         Same as                 Same as              Same as Standard 7(a)           Long-term financing for land
to help a business                       Standard 7(a)       long-term, fixed assets                                Standard 7(a)           Standard 7(a)        plus businesses must            and building where assets
obtain fixed assets                                          plus working-capital loans                                                                          be engaged/preparing to         are used to produce products
used in producing                                            associated with internatinal                                                                        engage in international         for export.
goods and services                                           trade.                                                                                              trade/adversely affected by
to be exported.                                                                                                                                                  competition from imports.

Export Working          $5 million       Most guaranteed Short-term, working-capital        Up to 3 years but       Established by          Same as              Same as Standard 7(a)           Short-term working capital for
Capital Program         (may be          at 90%          loans for exporters.               matched single          lender                  Standard 7(a)        plus must have been in          export needs; inexpensive
1-page application,     combined with                                                       transaction cycle or                                                 business for at least one       minimum guaranty fee when
fast turnaround,        International                                                       generally 1 yr. for                                                  year.                           maturity one year (one quarter
may apply for           Trade loan)                                                         line of credit.                                                                                      of one percent); Revolving
prequalification                                                                                                                                                                                 or transaction based; Allows
letter.                                                                                                                                                                                          specific financing for exporting
                                                                                                                                                                                                 without disrupting domestic
                                                                                                                                                                                                 financing and business plan.
Small Loan              $250,000 gross Same as               Same as Standard 7(a)          Same as                 Same as                 Same as              Applicants seeking loans of PLP lenders may be more
Advantage PLP           loan amount    Standard 7(a)         except cannot be revolving.    Standard 7(a)           Standard 7(a)           Standard 7(a)        $250,000 or less who apply willing to provide financing to
lenders request                                                                                                                                                  to PLP lenders.             applicants seeking smaller
guarantees uding                                                                                                                                                                             loans with the streamlined
streamlined forms.                                                                                                                                                                           application forms.
Community           $250,000 gross Same as                   Same as Standard 7(a)          Same as                 Same as              Same as                 Loan eligibility requirements   Borrower’s in underserved
Advantage Allows loan amount       Standard 7(a)             except cannot be revolving     Standard 7(a)           Standard 7(a) except Standard 7(a)           are same as for Standard        markets have more choices
mission-oriented                                             and cannot be used to                                                                               7(a) loans, but the business    on the types of lenders who
lenders focused on                                                                                                  allowable “Spread”
                                                             refinance loans made by or                             is +4.)% rather than                         should be located in an         can provide them financing if
economic develop-                                            guaranteed by the Dept. of                                                                                                          their financing needs an SBA
ment in underserved                                                                                                 base +2.25 or 2.75                           underserved market.
markets to appy for                                          Agriculture or loans by SBA                                                                                                         guaranty and the technical
7(a) guaranty on                                             Micro-Lenders using their                                                                                                           assistance needs of the
loan they propose                                            SBA intermediary loan.                                                                                                              applicant are assessed by the
to make to an                                                                                                                                                                                    lenders.
otherwise eligible
small business.
 Non-7(a) Loans
 Microloans             $50,000 (total   Not Applicable      Purchase machinery and         Shortest term           Check with local        Not Applicable     Same as 7(a)-Must be profit,      Direct loans from nonprofit
 Loans through          loan amount to                       equipment, fixtures, lease-    possible, not to        SBA District                               meet SBA size standards;          intermediary lenders; Fixed-
 non-profit lending     small business                       hold improvement; Finance      exceed 6 years.         Office for current                         show good character credit,       rate financing; Very small loan
 organizations;         borrower)                            increased receivables;                                 information.                               management, and ability to        amounts; Technical assistance
 technical assistance                                        working capital.                                                                                  repay; Must be an eligible        available.
 also provided.                                                                                                                                                type of business - except
                                                                                                                                                               nonprofit daycare.
504 Loans Fixed       Up to $5.0         100% guaranty       Long-term, fixed-asset loans 10- or 20-year term       Check with local        Check with local For profit businesses that          Fees under 3 percent; long-
Asset, Financing      million            on 504 portion;                                                            SBA District            SBA District       do not exceed $15.0 million       term fixed rate; low down
provided by Certified                    No guaranty                                                                Office for current      Office for current in tangible net worth and do      payment; full amortization; no
Development Com-                         on third party                                                             information.            information.       not have average net income       balloons.
panies (CDCs) and                        portion.                                                                                                              over $5 million for past 2
Third Part Lenders.                                                                                                                                            years.

Visit us online:                                                                                                                                 PHILADELPHIA Small Business Resource —                  37
Putting America
Back to Work
                                                           TO CAPITAL
                                                             Access to capital is one of the biggest concerns
THE TOOLS SMALL BUSINESSES NEED                            facing small businesses. You may have heard
  On Sept. 27, President Obama signed the Small            about the Jobs Act’s extensions of the popular
Business Jobs Act, which is the most significant           provisions which increased the guarantee on loans
piece of small business legislation in over a decade.      and reduced the borrower fees in our top two
The Jobs Act provides entrepreneurs and small              programs. This helped SBA turn $505 million in
business owners with a toolbox that includes               taxpayer funds into $12 billion in overall small
tax relief, access to capital, more contracting            business lending. This temporary provision has
opportunities and exporting assistance, so they            drawn to a close, but the Jobs Act made a number
can grow and create the jobs America needs. So,            of changes to SBA lending which will help small
whether you’re starting a business or looking to           businesses get the capital they need.
grow, here are the facts you need to know to take            For small businesses like manufacturers,
advantage of all that’s in the Small Business Jobs         exporters, and franchises, that are ready to grow
Act.                                                       but need larger loans, the Jobs Act permanently
                                                           increased the limits on SBA loans from $2 million
PROVIDING TAX RELIEF FOR SMALL                             to $5 million. This will help more small businesses
                                                           who need capital use SBA loans. The Jobs Act also
BUSINESSES                                                 increases SBA microloan maximums from $35,000
  As tax season approaches, there are several              to $50,000. SBA data shows that microloans often
new tax cuts that small business owners can take           benefit entrepreneurs who need startup capital and
advantage of, including:                                   business owners in underserved communities who
  • The highest ever small business expensing
                                                           often find it harder to access capital.
    limits–$500,000 for 2010 and 2011
                                                             The Jobs Act contained two important temporary
  • Carry back for qualified small businesses of
    general business credits to offset five years of       provisions. The limit on quick-turnaround SBA
    taxes                                                  Express loans was increased from $350,000 to
  • Zero capital gains taxes on qualified stock            $1 million through September, 2011. And, the
    investments in small businesses for the 2010 tax       Jobs Act will soon temporarily allow owner-
    year                                                   occupied small businesses to use SBA’s 504 loan
  • Increased deductions for start-up expenditures for     program to refinance their non-SBA commercial
    entrepreneurs for the 2010 tax year                    real estate mortgages. With a large percentage of
  • Easier deductions for employer-provided cell           commercial real estate mortgages set to mature in
                                                           the next few years, many small business owners
  • New deductions for health insurance costs for
                                                           face the negative impact of declining real estate
    self-employed business owners and their family
    members                                                values. Allowing good, healthy small businesses to
  • Limits on penalties for errors in tax reporting that   refinance their mortgages will help them keep their
    disproportionately affect small business               doors open and protect jobs, as well as get more
  • Extended bonus depreciation                            stable, long-term mortgage financing.

38 — Small Business Resource   PHILADELPHIA                                               Visit us online:
GOVERNMENT CONTRACTS                                   THROUGH EXPORTING
  Are you a government contractor? The Federal           Small businesses are the sector of the economy
government is the largest purchaser of goods and       that’s best poised for growth through exporting.
services in the world. Last year, $100 billion in      With the growth in new technology, new markets
Federal contracts went to small businesses. The        are opening up small businesses all the time. And
Jobs Act contains provisions to help build on that     since the President has made it a priority to double
and get more contracts in the hands of small           the country’s exports, now is a perfect time to
businesses in 2011 and beyond.                         begin exporting. The Jobs Act makes growing your
  For instance, the law reaffirmed “parity” among      business through exporting easier than ever.
federal small-business contracting programs.             The loan limits in SBA’s International Trade
When awarding contracts that are set-aside for         Loans and Export Working Capital have been
small businesses, contracting officers are free to     increased to $5 million. These loans support small
choose among businesses owned by women and             business exporters who need capital to invest in
service-disabled veterans, as well as businesses       exporting and fill orders coming from overseas.
participating in HUBZone and 8(a) programs.            Moreover, the Export Express Pilot is now a
  The law eliminates the “Competitiveness              permanent, with 90% guarantees for loans up to
Demonstration” program, which limited                  $350,000 and 75% for loans between $350,000 and
opportunities for small contractors in 11 industries   $500,000. Lastly, the Jobs Act provides funding for
where they excel, such as construction, landscaping    competitive grants for states to help small business
and pest control. This will build on the $24 billion   owners with exporting.
small businesses won in these industries in Fiscal
Year 2009 (effective January 31, 2011).                MORE TOOLS FOR SMALL BUSINESSES
  The law gives contracting officers the ability to      There are dozens and dozens of programs,
reserve orders for small business participation        resources, and tools to support your small business
on contracts with multiple awards including the        in the Small Business Jobs Act. From the new loan
Federal Supply Schedule (GSA Multiple Award            programs and tax cuts mentioned above, to the
Schedule). The law makes it harder for agencies to     Treasury Department’s Small Business Lending
“bundle” contracts, a practice that makes it more      Fund that will help many community banks around
difficult for small businesses to compete.             the country, you’re sure to find what you need to
  The law establishes a legal standing                 grow your business and create jobs. Your local
of “presumption of loss” when a business               SBA district office or resource partner can help you
misrepresents its ownership status or size in          navigate the ins-and-outs of the Jobs Act, or you
winning a government contract. This allows a           can get started by visiting
federal agency to claim a loss on the purchase,
enabling those agencies, including the Department
of Justice, to vigorously pursue fraudulent firms.
  The law holds large prime contractors more
accountable to their own subcontracting plans by
requiring written justification when plans aren’t
met and when small business subcontractors aren’t
paid on time. This helps eliminate “bait-and-
switch” tactics that occur when large primes – after
winning the prime contract – don’t follow through
with their own plans to give subcontracts to small
  Whether your small business has worked on
government contracts for years, or you’re looking at
contracting as a way to grow, there’s good news in
the Jobs Act.

Visit us online:                                           PHILADELPHIA Small Business Resource —   39
Philadelphia District Office                    Introduction to Small Business               including, but not limited to, trade and
2011 Small Business Award Winners               Week                                         professional associations and business
                                                   Each year since 1963, the President       organizations, may submit nominations
2011 Eastern Pennsylvania Small                 of the United States has designated a        for Small Business Person of the Year,
Business Person of the Year:                                                                 Champions of the Year, and special Small
     Richard J. Endres, Jr., President          week as National Small Business Week
     E.B. Endres, Inc.                          in recognition of the small business         Business Week awards. For nomination
     Huntingdon, PA                             community’s contributions to the             guidelines visit our web page at: www.
                                                American economy and society. Small
2011 Eastern Pennsylvania                       Business Week 2011 was celebrated May          For further information regarding
Entrepreneurial Success:                        16-20, 2011 in Washington, D.C. We are       nominations of all Small Business Week
     Francis I. McGowen, CEO
     Car Sense, Inc.                            now preparing for 2012.                      Awards contact the Philadelphia District
     Uwchland, PA                                 The U.S. Small Business Administration,    Office at 610-382-3062; Jennifer Pilcher
                                                in partnership with public and private-      at 610-382-3084 for the Small Business
2011 Small Business Exporter of the             sector small business supporters, sponsors   Awards program; John Banks at
Year:                                           special activities honoring the nation’s     610-382-3087 for the Minority Enterprise
     Rachel T. Carson, President
     Helicopter Tech, Inc.                      entrepreneurs at the local, state and        Development Awards.
     King of Prussia, PA                        national levels.
                                                  The presentation of the prestigious        Awards and Selections
2011 Eastern Pennsylvania Jeffrey               awards highlights Small Business Week          Small Business Persons of the Year,
Butland Family-Owned Business of the            activities. At the district,* state and      Champions of the Year and special
     John M. Lawlor, President                  national levels, these awards spotlight      award winners will be selected at
     Keystone Fire Protection Co.               the outstanding contributions of small       the district, state and national levels.
     North Wales, PA                            business persons, champions, exporters       Winners at each level will be considered
                                                and young entrepreneurs. At the              for awards at the next higher level.
2011 Eastern Pennsylvania Financial             regional and national levels, awards will    Nomination packages for each state
Services Champion of the Year:
     David Light, President                     highlight the contributions of outstanding   winner will be sent to regional SBA
     AGEX Financial, LLC                        small business prime contractors             offices and prepared for transmittal to
     Chalfont, PA                               and subcontractors for the federal           the SBA Office of Advisory Councils for
                                                government.                                  review. The National Small Business
2010 Eastern Pennsylvania Minority                Small Business Person of the Year          Person of the Year will be selected by
Small Business Person of the Year:
     Norma R. Pratt, President                  winners from all 50 states, the District     the SBA administrator based on the
     Rodgers Travel, Inc.                       of Columbia, Puerto Rico, Guam and the       recommendation of the National Advisory
     Wayne, PA                                  U.S. Virgin Islands, as well as national     Council and will be announced during
                                                winners in the champion and special          Small Business Week.
2011 Veteran Small Business Champion            award categories and regional and              For more information contact the
of the Year:
     Lincoln Strehle, Director of               national government contracting award        Philadelphia District Office.
     Development                                winners, are invited to Washing-ton,
     Philadelphia Veterans Multi-Services and   D. C. during Small Business Week for a       Awards
     Education Center, Inc.                                                                   • Small Business Person of the Year
                                                series of special events in their honor.
     Philadelphia, PA                                                                         • Small Business Exporter of the Year
                                                A national Small Business Person of the
                                                                                              • Financial Services Champion of the Year
2011 Women in Business Champion of              Year is selected from among the state
                                                                                              • Home-Based Business Champion of the
the Year:                                       award winners and recognized during the          Year
     Ellen T. Fisher, Publisher and Founder     celebration in the Nation’s capital.          • Minority Enterprise Development Award
     Women’s Yellow Pages of Greater               *District-level awards are presented       • Minority Small Business Champion of
     Philadelphia                                                                               the Year
                                                only in those states served by more than
     Havertown, PA                                                                            • Veteran Small Business Champion of the
                                                one SBA district office.
     *Winner of Philadelphia District and                                                     • Women in Business Champion of the Year
     Region 3 Award*                            Nominations                                   • SBA Family-Owned Small Business of
                                                  Any individual or organization dedicated      the Year
                                                to the support of the small business          • SBA Young Entrepreneur of the Year
                                                community in the United States,

40 — Small Business Resource   PHILADELPHIA                                                                  Visit us online:
                                       CONTRACTING OPPORTUNITIES

                          FEDERAL PROCUREMENT
                                       How to Apply for Government Contracts
   The U.S. government is the largest
single purchaser of goods and services
in the world, buying everything from
armored tanks to paper clips. Every
year, the federal government awards
more than $500 billion in contracts, and
a significant share of those contracts are
specifically allotted to small businesses.
   The SBA works with agencies
to award at least 23 percent of all
prime government contracts to small
businesses, with specific statutory
goals for small disadvantaged
businesses, women-owned, service-
disabled veteran-owned, or is located in
historically underutilized business zones
   The agency ensures that small
businesses have access to long-lasting
development opportunities, which
means working with small businesses
to help them stay competitive, as
well as encouraging federal agencies
to award more contracts to small
businesses. The SBA features outreach        Types of Contracts                            Small Business Set-Asides
programs, matchmaking events, and               Firm fixed price contracts places the          A “set-aside” for small businesses
online training opportunities; and helps     responsibility for the costs and risk of      reserves an acquisition exclusively for
agencies identify opportunities for small    loss on the contractor. Firm fixed price      small business concern participation.
businesses.                                  contracts do not permit any adjustment        There are two ways in which set-
                                             on the basis of the contractor’s costs        asides can be determined. First, if an
HOW GOVERNMENT                               during the performance of the contract.
                                             This type of contract is used in all sealed
                                                                                           acquisition of goods or services has
                                                                                           an anticipated dollar value of at least
CONTRACTING WORKS                            bid and some negotiated procurements.         $3,000 but not exceeding $100,000,
Sealed bidding vs. Negotiation                  Cost reimbursement contracts provide       it is automatically reserved for small
   There are two methods the                 for the payment of allowable costs            businesses. The acquisition will be set
government uses to purchase goods            incurred by the contractor, to the extent     aside only if the contracting officer
and services, sealed bidding and             stated in the contract. The contract          determines there are two or more
negotiation. The first method, sealed        establishes a ceiling price, above which      responsible small business concerns
bidding, involves issuing an invitation      a contractor may not exceed without the       that are competitive in terms of market
for bid by a procuring agency. Under         approval of the contracting officer. Cost     prices, quality and delivery. Second, if
the sealed bidding method, a contract        reimbursement contracts are used in           an acquisition of goods or services is
is usually awarded to the lowest priced      research contracts that have commercial       more than $100,000, and if it’s likely
bidder that can meet the quantity,           applicability.                                offers will be obtained from at least two
quality and delivery requirements of            Some contracts do not fit neatly           responsible small business concerns, and
the procurement. The second method,          into these two categories, such as            if awards will be made at fair market
negotiation, involves issuing a request      time and material contracts (prices for       prices, the acquisition is reserved for
for proposal or request for quotation.       hourly wages are fixed but the hours          exclusively for small business concerns.
The business with the best proposal in       are estimated) and letter contracts           Reasonable expectations of small
terms of technical content, price and        (authorizes a contractor to begin work        business competition may be evaluated
other factors generally wins the contract.   on an urgent requirement).                    using past acquisition history of an item
                                                                                           or similar items.

Visit us online:                                                             PHILADELPHIA Small Business Resource —   41
   There are several exceptions and           firm’s technical and financial capabilities   Acquisition Regulations (FAR).
unique rules for specific kinds of small      to perform on the contract. If the              Just as Congress has given federal
businesses and industries. For R&D            business demonstrates the capability to       agencies a goal of procuring 23
small business set-asides, there must be      perform, the SBA issues a Certificate of      percent of federal contracts from small
reasonable expectation of obtaining from      Competency to the contracting officer,        businesses, so too must federal agencies
small businesses the best scientific and      requiring award of that contract to the       meet specific contracting goals for other
technological sources consistent with the     small business.                               categories of small firms. These goals
demands of the proposed acquisition.                                                        are:
For small business set-asides other           WHAT YOU SHOULD KNOW                            • 5 percent of contracts go to Small
                                                                                                Disadvantaged Businesses
than for construction services, any
concern proposing to furnish a product
                                              ABOUT YOUR BUSINESS                             • 5 percent go to Women-Owned Small
                                                 To be eligible to bid on a federal             Businesses
that it did not itself manufacture must                                                       • 3 percent go to Service-Disabled
furnish the product of a small business       contract, you must know your business.
                                                                                                Veteran-Owned Small Businesses
manufacturer unless the SBA has               Answer the following three questions:           • 3 percent go to HUBZone Small
granted either a waiver or exception to       1. Are you a small business?                      Businesses
this requirement. In industries where            Is your small business:                       Federal agencies have a strong
                                                • Organized for profit?                     incentive to fulfill these contracting
the SBA finds that there are no small           • Located in the U.S.?
business manufacturers, it may issue                                                        goals. You should apply for those SBA-
                                                • Operated primarily within the U.S.
a waiver to the non-manufacturer rule.            or making a significant contribution      Certified and Self-Certified programs for
Waivers permit small businesses to                to the U.S. economy through payment       which you qualify to take advantage of
provide any domestic firm’s product.              of taxes or use of American products,     contracting opportunities.
                                                  materials, or labor?
   Subcontracting opportunities are a
                                                • Independently owned and operated?
                                                • Not dominant in the field of operation
                                                  in which it is bidding for government        The HUBZone program helps small
great resource for small businesses,
                                                  contracts?                                businesses located in distressed urban
especially to those not ready to bid as                                                     and rural communities, known as
                                                • A sole proprietorship, partnership,
prime contractors. Experience gained              corporation, or any other legal form?     Historically Underutilized Business
from subcontracting with a federal               If the first six criteria apply to your    Zones, gain access to federal set-aside
prime contractor can better prepare           business, ask yourself the second             contracts and sole source contracts as
businesses to bid for prime contracts.        important question to find out if             well as a price evaluation preference
   Current regulations stipulate for          your business meets size standard             in full and open contract competitions.
contracts offering subcontracting             requirements.                                 There is a statutory requirement that
opportunities over $650,000 for goods         2. What is the size standard for your         HUBZone small business concerns be
and services, or $1.5 million for             business?                                     awarded not less than 3 percent of the
construction, large business prime               Size standards are used to determine       total value of all prime contract awards.
contractors must offer maximum                whether a business is small or “other         . The HUBZone program also establishes
practicable subcontracting opportunities      than small”. Size standards vary              preference for award of federal contracts
to small businesses. Large business           depending upon the industry. To               to small businesses in these areas. To
prime contractors must submit a               determine the size standard for your          qualify for the program, a business
subcontracting plan describing how they       business, you will need a NAICS code.         (except tribally-owned concerns) must
will successfully subcontract to small        Every federal agency uses these codes         meet the following criteria:
businesses.                                   when considering your business. To              • It must be a small business by SBA
   To find subcontracting opportunities,      determine your NAICS code, go to                  size standards
a list of Federal prime contractors is                   • It must be owned and controlled
                                                Some SBA programs require their                 at least 51% by U.S. citizens, or a
available through SBA’s Subcontracting
                                              own unique size standards. To find out            Community Development Corporation,
Directory at and                                                                    an agricultural cooperative, or an Research the list of prime       more about these requirements and
                                                                                                Indian tribe
contractors and determine which are           other size standard information, go to
                                                                                              • Its principal office must be located
best suited for your business. Develop                                  within a “Historically Underutilized
a marketing strategy, and then contact        3. Do you fall under a specific                   Business Zone,” which includes lands
the Small Business Liaison Officer            certification?                                    considered “Indian Country” and
listed for each prime to schedule an             Under the umbrella of “small                   military facilities closed by the Base
appointment.                                  business,” SBA has outlined several               Realignment and Closure Act
                                              specific certifications that businesses         • At least 35% of its employees must
CERTIFICATE OF COMPETENCY                     may fall under. These certifications are
                                              divided into two categories:
                                                                                                reside in a HUBZone.
                                                                                               Existing businesses that choose to
PROGRAM                                       SBA-Certified and Self-Certified.             move to qualified areas are eligible
   The Certificate of Competency                 The SBA-Certified Programs were            to apply for certification. To fulfill
program allows a small business, that         created to assist specific businesses         the requirement that 35 percent of a
is the apparent successful offeror,           in securing federal contracts and             HUBZone firm’s employees reside in
to appeal a contracting officer’s non-        therefore can only be issued by SBA           a HUBZone, employees must live in a
responsibility determination that it is       administrators. For the Self-Certified        primary residence at a place for at least
unable to fulfill the requirements of a       Programs, you can determine for               180 days, or as a currently registered
specific government contract. The SBA         yourself if your business meets the           voter, and with intent to live there
will conduct a detailed review of the         requirements by referring to the Federal      indefinitely.

42 — Small Business Resource   PHILADELPHIA                                                                  Visit us online:
   SBA is responsible for:                    individuals are socially disadvantaged       Owned Small Businesses each year.
  • Determining whether or not individual     individuals whose ability to compete         Large prime contractors must also
    concerns are qualified HUBZone small      in the free-enterprise system has been       establish a subcontracting goal for
    business concerns;                        impaired due to diminished capital           Veteran-Owned Small Businesses in
  • Maintaining a list of qualified           and credit opportunities as compared
    HUBZone small business concerns                                                        their Subcontracting Plans. These
                                              to others in the same or similar             subcontracting goals are reviewed at
    for use by acquisition agencies in
                                              line of business who are not socially        time of proposal by both the contracting
    awarding contracts under the program;
  • Adjudicating protests and appeals         disadvantaged.                               officer and SBA prior to the award of a
    of eligibility to receive HUBZone            Firms owned by Alaska Native
    contracts.                                Corporations, Indian Tribes, Native
                                                                                              The SDVOSB Protest is administered
   For additional information, visit www.     Hawaiian Organizations, and
                                              Community Development Corporations           by SBA to ensure that only businesses                                                                           owned by service-disabled veterans
                                              can also apply to the SBA for 8(a)
                                                                                           receive contracts reserved exclusively
8(a) BUSINESS DEVELOPMENT                     business development assistance.
                                                 So that approved firms can obtain         for them. When a business’s SDVOSB
PROGRAM                                       training, counseling, and business           self-certification is challenged, SBA
   The 8(a) Business Development              development assistance, SBA designates       determines if the business meets
program is a nine year program                a staff person at a local SBA District       the status, ownership, and control
established to assist eligible socially and   Office, geographically near the business.    requirements.
economically disadvantaged individuals           SBA is responsible for                       To determine your eligibility,
develop and grow their businesses.              • Determining whether a business           contact your local veterans business
Business development assistance                   qualifies for the 8(a) Business          development officer, visit the
includes one-to-one counseling, training          Development program
                                                                                           various program websites, or contact
workshops, and other management and             • Determining whether a business
                                                  continues to qualify, during the nine-   SBA’s Office of Veterans Business
technical guidance. There is a statutory
                                                  year term.                               Development at
requirement that small disadvantaged
                                                • Approving Mentor/Protégé agreements         For more information on certifications
business concerns be awarded not less
                                                  between 8(a) firms and large             not described in depth here, refer to the
than 5 percent of the total value of all          businesses.
prime contract awards. All firms that                                                      glossary of terms.
                                                For additional information, visit
become eligible for SBA’s 8(a) business
                                                                                           WOMEN-OWNED SMALL
development assistance are also
considered small disadvantaged business
concerns for federal contracting.             SDB                                          BUSINESS FEDERAL CONTRACT
To be eligible for the 8(a) Business             An SDB (Small Disadvantaged               PROGRAM
Development program, a business must          Business) is defined as a small business        On October 7, 2010, the SBA
meet the following criteria:                                                               published a final rule effective February
                                              that is at least 51 percent owned and
  • It must be a small business by SBA                                                     4, 2011, aimed at expanding federal
    size standards;                           controlled by one or more individuals
  • It must be owned (at least 51 percent)    who are socially and economically            contracting opportunities for women-
    by one or more individuals who            disadvantaged.                               owned small businesses. The Women-
    qualify as socially and economically         There is a federal-government wide        Owned Small Business Federal Contract
    disadvantaged, and who are US             goal of awarding at least 5 percent of       program authorizes contracting officers
    citizens of good character;                                                            to set aside certain federal contracts to
                                              prime contracting dollars to SDBs each
  • It must be controlled, managed, and                                                    Women-owned firms. For additional
    operated by one or more individuals       year. Large prime contractors must also
                                              establish a subcontracting goal for SDBs     information, visit
    who qualify as disadvantaged, and;
  • It must demonstrate potential for         in their Subcontracting Plans.               contracting-opportunities-women-owned-
    success (generally by being in business      Firms self-certify as SDB for without     small-businesses.
    for at least two full years) before       submitting any application to SBA,
    applying.                                 however firms approved by SBA into the
   Socially disadvantaged individuals         8(a) Business Development program
are those who have been subjected to
                                              are automatically certified as an SDB.
racial or ethnic prejudice or cultural bias
                                              To self-certify, firms should update their
because of their identity as a member
of a group without regard to their            CCR profiles and update their ORCA
individual capabilities. The following        profiles, making sure that both profiles
individuals are presumed to be socially       reflect their SDB status.
disadvantaged: Black Americans, Native
Americans, American Indians, Eskimos,         SDVOSB
Aleuts, or Native Hawaiians, Hispanic
                                                The SDVOSB (Service-Disabled
Americans, Asian Pacific Americans,
                                              Veteran-Owned Small Business)
and Subcontinent Asian Americans. An
individual who is not a member of one of      program has a federal government-
these groups must establish individual        wide goal of awarding at least 3
social disadvantage by a preponderance        percent of prime and subcontracting
of evidence. Economically disadvantaged       dollars to Service-Disabled Veteran-

Visit us online:                                                             PHILADELPHIA Small Business Resource —   43
HOW TO GET STARTED                                6. Register with the GSA Schedule
                                                     The GSA (Government Services
                                                                                                1. The 8(a) Business Development
   Once you have identified the                      Administration) Multiple Award                The 8(a) Business Development
important information regarding your                 Schedule (aka Federal Supply                  Program provides development
business, it is time to start the process            Schedule) is used by GSA to establish         support to small businesses that
of procuring a government contract.                  long-term, government-wide contracts          are economically and/or socially
Take these necessary steps to begin the              with commercial firms. Once these             disadvantaged. To find out more, go to
bidding process:                                     contracts are established, government
  1. Identify your DUNS (Data Universal              agencies can order the supplies and        2. The Mentor Protégé Program
     Numbering System) number                        services they need directly from the          The Mentor Protégé Program
     To register your business, obtain a             firms through the use of an online            encourages approved mentors to
     DUNS number used to identify and                shopping tool. Becoming a GSA                 provide various forms of business
     track millions of businesses. You can           schedule contractor increases your            assistance to eligible 8(a) participants
     obtain your free DUNS number when               opportunity for contracts across all          as protégés to improve their ability
     registering with the CCR (Central               levels of government. Businesses              to compete in the public and private
     Contractor Registration) at         interested in becoming GSA schedule           marketplaces successfully. To find out
                                                     contractors should review the                 more, go to
     or by contacting Dun & Bradstreet at
                                                     information available at      3. Online Training Programs
                                                     schedules.                                    SBA’s Small Business Training
  2. Identify your EIN
                                                  7. Make Sure Your Business is                    Network is a virtual campus
     (Employer Identification Number)
                                                     Financially Sound                             complete with courses and programs
     An EIN, otherwise known as a federal
                                                     This critical step is absolutely              to help the small business owner.
     tax identification number, is generally
                                                     necessary to make sure that your              The free,        30-minute course,
     required of all businesses. For more
                                                     business is financially prepared for the      “Business Opportunities: A Guide to
     information, go to
                                                     journey ahead. Even if you are able           Winning Federal Contracts,” is a good
  3. Identify your NAICS and SIC codes
                                                     to obtain a government contract, you          introduction for businesses looking
     The NAICS and SIC codes are used
                                                     will not be receiving all of the money        to obtain a contract with the federal
     to classify the industry a particular
                                                     at once. It helps to have a clear plan        government. To view this course,
     business occupies. To register your
                                                     of how your business will stage the           among others, go to
     business, supply at least one code.
                                                     benefits of the contract.           
     Refer to the Glossary for more
                                                  8. Search FedBizOpps for contracting          4. Online Podcasts
                                                     opportunities                                 To make help even more accessible,
  4. Register with the CCR
                                                     Federal Business Opportunities, or            SBA has podcasts on a variety of
     The CCR is an online government-
                                                     FedBizOpps, is an online service              topics that will provide more specific
     maintained database of companies
                                                     operated by the federal government            information on SBA, government
     wanting to do business with the
                                                     that announces available business             contracting, and small businesses. To
     federal government. Agencies search
                                                     opportunities. FedBizOpps helps               access these podcasts, go to
     the database for prospective vendors.
                                                     identify the needs of federal        and select the
     The CCR is at
                                                     agencies and available contracting            topic you want to learn more about.
   After completing registration, you will
                                                     opportunities. To begin searching for      5. Counseling Services
be asked to enter your small business                contracting opportunities, go to
profile information through the SBA                                                                SBA has a variety of counseling
                                                                             services aimed at targeting the various
Supplemental Page. The information                9. Marketing Your Business
will be displayed in the Dynamic Small                                                             needs of small business owners. Some
                                                     Registering your business is not              of the counseling services we offer are:
Business Search.                                     enough to obtain a federal contract:             o SBA district offices: These offices
   Creating a profile in CCR and keeping             you will need to market your business              can provide general information
it current ensures your firm has access              to attract federal agencies. Tips for              about SBA and government
to federal contracting opportunities.                good marketing are:                                contracts.
Entering your small business profile,                   o Determine which federal agencies            o SBDCs (Small Business
including your business information and                   buy your product or service, and              Development Centers): SBDCs
key word description, allows contracting                  get to know them                              provide management assistance to
officers, prime contractors, and buyers                 o Identify the contracting                      current and prospective small
from state and local governments to                       procedures of those agencies                  business owners in the form of
learn about your company.                               o Focus on opportunities in your                both information and guidance.
  5. Use ORCA                                             niche and prioritize                        o WBCs (Women’s Business
     Prospective contractors must complete          Although not required, you may                      Centers): WBCs exist to help
     (electronically or through submission       want to obtain a PSC (Product Services                 women entrepreneurs, especially
     of paperwork), representations and          Code) and/or a FSC (Federal Supply                     women who are economically
     certifications for small business size      Classification). These codes provide                   and/or socially disadvantaged,
     and program status as part of the           additional information about the                       start and grow their own business.
     process that registers your business for    services and products your business                    This is achieved through
     federal contracting opportunities. To       offers.                                                comprehensive training and
     make this process easier for everyone                                                              counseling on a vast array of
     involved, the government developed                                                                 topics in many languages.
     ORCA (Online Representations and            AVAILABLE RESOURCES                                  o SCORE - Counselors to America’s
     Certifications Application), where             SBA has a variety of services and                   Small Business: One of SBA’s
     generally, businesses can complete          resources that can provide you with                    resource partners, SCORE in a
     all of the paperwork online. To begin       more information and coach you through                 non-profit organization dedicated
     this process, first register your firm in   the necessary steps to take in order                   to helping entrepreneurs and
     CCR, then go to           to be successful in your search for a                  small business start, grow, and
                                                 government contract.                                   succeed nationwide.

44 — Small Business Resource   PHILADELPHIA                                                                     Visit us online:
        o Office of Veterans Business
                                                                   GLOSSARY OF TERMS
           Development: The Office of
           Veterans Business Development
           aims at maximizing the                 8(a): The 8(a) Business Development         registration, but be sure to list as many
           availability, applicability, and       Program assists eligible socially and       as apply. You may also add or change
           usability of SBA programs for          economically disadvantaged individuals      NAICS codes at any time. To find your
           Veterans, Service-Disabled             develop and grow their business.            NAICS code, visit
           Veterans, Reserve Component            There is a federal government-wide          www/naics/index.html.
           Members, and their dependents or       goal of awarding at least 5 percent
          survivors.                              of contracting dollars to small             Mentor Protégé Program: The SBA-
     To find the locations of these offices, or   disadvantaged businesses (SDBs); and        sponsored Mentor Protégé Program is a
     to learn more, go to                         firms approved into the 8(a) BD program     subset of the 8(a) Business Development                                                                  program. Mentor firms are paired with
                                                  are automatically certified as an SDB.
  6. Procurement Resources
                                                  Businesses that usually have been in        protégé firms to provide managerial
     There are three main resources
     available for procurement concerns:          existence for at least two years may        and technical assistance to compete
        o PTACs (Procurement Technical            be eligible for the nine-year program       successfully for federal contracts. For
           Assistance Centers): PTACs             that includes counseling, training,         more information, go to
           provide assistance to businesses       and potential federal procurement 
           that want to sell products and         opportunities.
           services to federal, state, and/or                                                 Service-Disabled Veteran-Owned:
           local government. To find a PTAC       CCR (Central Contractor Registration):      The Service-Disabled Veteran-Owned
           in your state, go to                   The CCR is an online government-            Small Business program is a subset
            maintained database of companies            of the Veteran-Owned Small Business
        o PCRs (Procurement Center                wanting to do business with the federal     program, and has a federal government-
           Representatives) and CMRs                                                          wide goal of awarding at least 3 percent
                                                  government. Agencies search this
           (Commercial Marketing
                                                  database for prospective vendors. To        of prime and subcontracting dollars to
           Representatives): PCRs work to
           increase the small business share      register with the CCR, go to                Service-Disabled Veteran-Owned Small
           of federal procurement awards.                                Businesses each year.
           CMRs offer many services to
           small businesses, including            FAR (Federal Acquisition Regulations):      SIC (Standard Industrial Classification):
           counseling on how to obtain            The FAR is the book of official             SIC codes are four-digit numbers that
           subcontracts. To find a PCR or         acquisition regulations by which            are used to classify the industry a
           CMR near you, go to                    government programs are defined and         particular business occupies. While
                 federal agencies determine the awarding     NAICS codes have largely replaced SIC
                                                  of contracts. To view the complete FAR,     codes, you will still need to provide your
                                                  go to              SIC code. SIC codes can be found at
 Additional Online Resources                      GCBD (Government Contracting and
                                                  Business Development): The Office of        Veteran-Owned: A veteran-owned small
    ■ Department of Defense (The DoD              Government Contracting and Business         business is defined as one that is at least
                                                  Development is an office within SBA         51 percent owned and controlled by one
      is the largest purchaser of goods
                                                  that aims to enhance the effectiveness of   or more veterans; or, in the case of any
      from small businesses):
                                                  small business programs by developing       publicly owned business, at least 51                       policies, regulations, and statutory        percent of the stock is owned by one or
                                                  changes. Please refer to the official       more veterans and whose management
    ■ Office of Federal Procurement               website at         and daily business operations are
      Policy:                                                                                 controlled by one or more veterans. For                     HUBZone (Historically Underutilized         more information, go to
      procurement                                 Business Zone): HUBZones are SBA- 
                                                  designated geographic regions that
    ■ Acquisition Forecast:                       have been historically underutilized.       Women-Owned: A woman-owned small                   There is a federal government-wide          business is defined as one that is at
      procurement_forecasts/index.                goal of awarding at least 3 percent of      least 51 percent owned and controlled
      html                                        contracting dollars to small businesses     by one or more women; or, in the case
                                                  in HUBZones. In order to be eligible        of any publicly owned business, at least
                                                  for the HUBZone program, businesses         51 percent of the stock is owned by one
    ■ Federal Supply Schedule (FSS):
                                                  must have their headquarters located        or more women and whose management
                                                  in a HUBZone and 35 percent of their        and daily business operations are
                                                  employees must reside in a HUBZone.         controlled by one or more women. There
    ■ GSA Center for Acquisition                                                              is a federal goal of awarding at least 5
      Excellence:                                 NAICS (North American Industry              percent of contracting dollars to women-                         Classification): NAICS codes are            owned small businesses each year. For
      content/103487                              six-digit numbers that are used to          more information, go to
                                                  classify the industry a particular
                                                  business occupies. You will need at
                                                  least one NAICS code to complete your

Visit us online:                                                                  PHILADELPHIA Small Business Resource —   45
                                              DIS AS T ER RECOVERY &

                   DISASTER ASSISTANCE
                       Knowing the Types of Assistance Available for Recovery
                                                                                                More information on all of SBA’s
                                                                                             disaster assistance programs, including
                                                                                             information for military reservists, is
                                                                                             available at

                                                                                             Disaster Preparedness
                                                                                                For small businesses, surviving a
                                                                                             disaster doesn’t begin with clearing the
                                                                                             debris and returning to work.

                                                                                                Surviving begins long before the
            he disaster program is             injury disaster loans to small businesses,    disaster strikes, or before active-duty
            SBA’s largest direct loan          small agricultural cooperatives and           orders are received – with proper
            program, and the only SBA          private nonprofit organizations of all        planning. Your planning should include
            program for entities other         sizes. The loan limit for economic injury,    insurance coverage, emergency power,
            than small businesses. SBA         as a direct result of the disaster event,     protection of company records, fire
is responsible for providing affordable,       is $2 million. These working capital          safety, medical emergencies, taking
timely and accessible financial assistance     loans are intended to be made to entities     care of your employees and continuity
to homeowners, renters, businesses of all      without credit elsewhere, as determined       planning – how your business will
sizes and private, nonprofit organizations     by SBA, to help pay ordinary and              continue during and after the emergency
following declared disasters. By law,          necessary operating expenses that would       or disaster.
governmental units and agricultural            have been payable barring the disaster           Starting is as easy as clicking on the
enterprises are ineligible.                                                                  SBA’s Web site at
                                               event. The limit for physical and EIDL
  The SBA is authorized by the Small                                                         The site includes a wealth of information
                                               loans combined is $2 million.
Business Act to make two types of                                                            on the SBA’s disaster recovery programs
                                                  Military Reservists Economic Injury        for homeowners, renters, businesses
disaster loans:                                Disaster Loans, a type of economic            of all sizes and private, nonprofit
                                               injury loan, are available for up to $2       organizations. There are articles on
Physical Disaster Loans                        million to assist eligible small businesses   emergency planning for disasters,
   Physical Disaster Loans are                 meet their ordinary and necessary             descriptions of SBA’s programs, and
the primary source of funding for              operating expenses that they could have       links to government and industry Web
permanent rebuilding and replacement           met, but are unable to meet, because an       sites with great planning information.
of uninsured or underinsured disaster-         essential employee was “called up” to            Additionally, to help small businesses
caused damages to privately-owned              active duty in his/her role as a military     with their preparedness planning, SBA
real and/or personal property. SBA’s                                                         has teamed up with Agility Recovery
                                               reservist. These loans are intended to
physical disaster loans are available to                                                     Solutions to encourage small businesses
                                               provide only the amount of working
homeowners, renters, businesses of all                                                       to take the necessary steps to protect
sizes and private nonprofit organizations      capital needed by a small business to pay
                                               its necessary obligations as they mature      their employees, important records and
of all sizes. A homeowner may apply                                                          their business assets. SBA and Agility
for a loan of up to $200,000 to repair         until operations return to normal after
                                               the essential employee is released from       have partnered to provide an educational
or replace the primary residence to its                                                      tool for small business owners via the
pre-disaster condition. Homeowners             active military duty.
                                                                                             Prepare My Business Web site
or renters may apply for a loan up                For all disaster loans, SBA can only       (
to $40,000 to help repair or replace           approve loans to applicants having a             As small businesses are leading
personal property, such as clothing,           credit history acceptable to SBA and who      America’s economic recovery, many of
furniture or automobiles, lost in the          also show the ability to repay the loans.     them are investing time and money
disaster. Businesses and private,              The terms of each loan are established in     into their plans to grow and create
nonprofit organizations of any size may        accordance with each borrower’s ability       jobs. Developing a strong disaster
apply for a loan up to $2 million (actual      to repay. The law gives SBA several           preparedness plan should be a critical
loan amounts are based on the amount           powerful tools to make disaster loans         and integral piece of those efforts.
of uncompensated damage) to repair             affordable: low-interest rates (around        Planning for a disaster is the best way of
or replace real property, machinery,           4 percent), long-terms (up to 30 years),      limiting its effects.
equipment, fixtures, inventory and             and refinancing of prior liens (in some
leasehold improvements.                        cases). As required by law, the interest
                                                                                             Other helpful sites include:
                                                                                               Department of Homeland Security
                                               rate for each loan is based on SBA’s          (DHS) and the Federal Emergency
Economic Injury Disaster Loans                 determination of whether each applicant       Management Agency (FEMA) -
  Economic injury disaster loans provide       does or does not have credit available
the necessary working capital after a          elsewhere (the ability to borrow or use         Red Cross Ready Rating Program -
declared disaster until normal operations      their own resources to overcome the  and
resume. The law restricts economic             disaster).

46 — Small Business Resource   PHILADELPHIA                                                                   Visit us online:
                                                     A DVOCACY

                              WATCHING OUT FOR YOU
                                       The SBA is Your Voice in Washington

OFFICE OF ADVOCACY                          nonprofit organizations), and consider
                                            regulatory alternatives that minimize
                                                                                       small government entities. Comments
                                                                                       are forwarded to federal agencies for
   The SBA’s Office of Advocacy, the        the economic burden on small entities.     review, and in some cases fines may
“small business watchdog” of the              Advocacy’s mission is enhanced by        be lowered or eliminated and decisions
government, examines the role and           a team of regional advocates, located      changed in favor of the small business
status of small business in the economy     in the SBA’s 10 regions. They are          owners. Each year the National
and independently represents the            Advocacy’s direct link to small business   Ombudsman files a report with the
views of small business to federal          owners, state and local government         U.S. Congress on the responsiveness
agencies, Congress, the President and       entities, and organizations that           of federal agencies regarding their
federal appellate courts as friends         support the interests of small entities.   actions of regulatory and compliance
of the court. Advocacy compiles and         The regional advocates help identify       enforcement on small businesses.
interprets statistics on small business     regulatory concerns of small business         To request help, send the National
and is the primary entity within the        by monitoring the impact of federal and    Ombudsman a complete Federal Agency
federal government to disseminate small     state policies at the grassroots level.    Comment Form. You may do this
business data.                                Learn more about the Office of           by fax at 202-481-5719; online at the
   Headed by the Chief Counsel for          Advocacy at              Ombudsman’s Web page
Advocacy, the office also funds outside                                      ; or by mail at
research of small business issues
and produces numerous publications          OFFICE OF THE NATIONAL                     409 Third Street S.W., Mail Code 2120,
                                                                                       Washington, DC 20416.
to inform policy makers about the           OMBUDSMAN                                     The Ombudsman also coordinates
important role of small business               If excessive fines, penalties or        10 Regional Regulatory Fairness
in the economy and the impact of            unfair regulatory enforcement by           Boards which meet regularly to receive
government policies on small business.      federal agencies are problems for your     comments about federal regulations
In addition, the office monitors federal    small business, you have a voice in        affecting small businesses.
agency compliance with the Regulatory       Washington, D.C., through the SBA’s           Learn more about the National
Flexibility Act – the law that requires     Office of the National Ombudsman.          Ombudsman from the Web site above or
agencies to analyze the impact of their        The Ombudsman receives                  call 888-REG-FAIR.
proposed regulations on small entities      comments regarding federal regulatory
(including small businesses, small          enforcement from small business
governmental jurisdictions and small        owners, nonprofit organizations and

Visit us online:                                                         PHILADELPHIA Small Business Resource —   47
                                                                                                            EPA REGION III BUSINESS ASSISTANCE
                                                                                                                                                                  PENNSYLVANIA DEPARTMENT OF
                                                                                                                                                                  AGRICULTURE (PDA)
 IN EASTERN                                              Leading trade association for the hospitality        Offers convenient answers to help small               Encourages, protects, and promotes agriculture
 PENNSYLVANIA                                            and tourism industries in Pennsylvania.
                                                         James Miles, Chairman
                                                                                                              businesses cut through the red tape of
                                                                                                              regulatory requirements and to explore new
                                                                                                                                                                    and related industries throughout the
                                                         128 Walnut St.                                       options in eliminating waste and improving            Dennis C. Wolff, Agriculture Secretary
 Economic Development                                    Harrisburg, PA 17101                                 competitiveness.                                      2301 North Cameron St.
 Organizations and Other                                 717-232-8880                                         David Byro                                            Harrisburg, PA 17110
 Associations                                                                      EPA Region 3 (3EA40)                                  717-787-4737
 PENNSYLVANIA DEPARTMENT OF                                                                                   1650 Arch St.
 COMMUNITY AND ECONOMIC                                TEAM PENNSYLVANIA FOUNDATION                           Philadelphia, PA 19103                              PENNSYLVANIA DEPARTMENT OF
 DEVELOPMENT (DCED)                                      A dynamic partnership between the public             215-814-5140                                        ENVIRONMENTAL PROTECTION (DEP)
   The goal of DCED is to foster opportunities for       and private sectors that initiates and supports                             This state agency is responsible for
   PA businesses and communities to succeed              innovative programs to improve PA’s                                                                        administering the Commonwealth’s
   and thrive in a global economy.                       competitiveness and economic prosperity.           FEDERAL TRADE COMMISSION                                environmental laws and regulations.
   400 North St., 4th Fl.                                Rich Hudic, President and CEO                        The FTC deals with issues that touch the              John Hanger, DEP Secretary
   Commonwealth Keystone Bldg.                           100 Pine St., 9th Fl.                                economic life of every American. It is the only       Rachel Carson State Office Bldg.
   Harrisburg, PA 17120                                  Harrisburg, PA 17101                                 federal agency with both consumer protection          400 Market St.
   866-466-3972                                          717-233-1375                                         and competition jurisdiction in broad sectors         Harrisburg, PA 17101                                                                      of the economy. The FTC pursues vigorous              717-783-2300
                                                                                                              and effective law enforcement; advances     
 PENNSYLVANIA DOWNTOWN CENTER                          WOMEN’S BUSINESS ENTERPRISE                            consumers’ interests by sharing its expertise
   Provides outreach, technical assistance,            NATIONAL COUNCIL                                       with federal and state legislatures and U.S. and    PENNSYLVANIA DEPARTMENT OF LABOR
   and educational services to communities               Dedicated to enhancing opportunities for             international government agencies; develops         AND INDUSTRY
   interested in the revitalization of their central     women’s business enterprises and provides            policy and research tools through hearings,           Oversees government benefit programs for
   business districts and surrounding residential        a range of services and resource tools to            workshops, and conferences; and creates               workers, enforces laws and safety standards in
   neighborhoods.                                        women-owned businesses.                              practical and plain-language educational              the workplace, and prepares job seekers for the
   Bill Fontana, Executive Director                      Cheryl Stevens, Chair                                programs for consumers and businesses in a            global workforce through employment and job
   130 Locust St.                                        1120 Connecticut Ave. N.W., Ste. 1000                global marketplace with constantly changing           training services.
   Harrisburg, PA 17101                                  Washington, DC 20036                                 technologies.                                         Sandi Vito, Acting Secretary
   717-233-4675                                          202-872-5515                                         Deborah Platt Majoras, Chairman                       Rm. 1700                                                                  Federal Trade Commission                              7th and Forster Streets
                                                                                                              Consumer Response Center                              Harrisburg, PA 17120
 ASSOCIATION (PEDA)                                    Government Assistance                                  600 Pennsylvania Ave. N.W.                            717-787-5279
                                                                                                              Washington, DC 20580                        
   A statewide association comprised of local,                                                                877-382-4357
   state, corporate, and non-profit development        DEPARTMENT OF COMMERCE
                                                         The historic mission of the Department is “to                                         PENNSYLVANIA DEPARTMENT OF STATE
   professionals.                                                                                                                                                   Provides the initial infrastructure for economic
   Robert Blair, President                               foster, promote, and develop the foreign and
                                                         domestic commerce” of the United States.           GOVERNOR’S ACTION TEAM                                  development through corporate organizations
   908 N. 2nd St.                                                                                             Dedicated to helping businesses in evaluating         and transactions and operates the Corporation
   Harrisburg, PA 17102                                  This has evolved, as a result of legislative and
                                                         administrative additions, to encompass broadly       Pennsylvania as a site for a facility location or     Bureau, which handles business registry in PA.
   717-441-6047                                                                                               expansion.                                            Pedro Cortez, Secretary of the Commonwealth                                          the responsibility to foster, serve, and promote
                                                         the Nation’s economic development and                Michael E. Rossman, Director                          North Office Bldg.
 PENNSYLVANIA INDUSTRIAL DEVELOPMENT                     technological advancement.                           Commonwealth Keystone Bldg.                           Harrisburg, PA 17120
 AUTHORITY (PIDA)                                        Otto Wolff, Acting Secretary                         400 North St., Plaza Level                            717-787-6458
   Offers low-interest loan financing through            1401 Constitution Ave. N.W.                          Harrisburg, PA 17120                        
   Industrial Development Corporations for land          Washington, DC 20230                                 717-787-8199
   and building acquisition, construction, and           202-482-2000                                                                      PENNSYLVANIA STATE DATA CENTER
   renovation.                                                                                                                            The Commonwealth’s official source of
   400 North St., 4th Fl.                                                                                   GRANTS.GOV                                              demographic and economic data.
   Commonwealth Keystone Bldg.                         DEPARTMENT OF HOUSING AND URBAN                        Was established as a governmental resource            Sue Copella, Director
   Harrisburg, PA 17120                                DEVELOPMENT (HUD)                                      named the E-Grants Initiative, part of the            777 West Harrisburg Pike
   717-787-6245                                          HUD’s mission is to increase homeownership,          President’s 2002 Fiscal Year Management               Middletown, PA 17057                                         support community development and                    Agenda to improve government services to    
                                                         increase access to affordable housing free           the public.
 PENNSYLVANIA MANUFACTURERS’                             from discrimination. To fulfill this mission,                                                            Technological Assistance
                                                                                                            US DEPARTMENT OF HEALTH AND HUMAN
 ASSOCIATION                                             HUD will embrace high standards of ethics,
   Advocates for the manufacturing industry in           management and accountability and forge
   Pennsylvania through communication with               new partnerships--particularly with faith-                                           BEN FRANKLIN TECHNOLOGY CENTERS
   state legislators and officials.                      based and community organizations--that              200 Independence Ave. S.W.. HHH Bldg.                 These centers work to strengthen
   Frederick W. Anton, III, President and CEO            leverage resources and improve HUD’s ability         Washington, DC 20201                                  Pennsylvania’s entrepreneurial development
   225 State St.                                         to be effective on the community level.                                            and technological innovation by delivering
   Harrisburg, PA 17101                                  Shaun Donovan, Secretary                             Pennsylvania Career Link                              resources for technology-driven enterprises.
   717-232-0737                                          451 7th St. S.W.                                      Offers career services to job seekers and
                                                                                                              employers.                                          4 LOCATIONS                               Washington, DC 20410
                                                         202-708-1112                                                               CENTRAL AND NORTHERN PA (CNP)
 PENNSYLVANIA OPEN FOR BUSINESS                                                                                                                Stephen Brawley, President and CEO
   Offers entrepreneurs access to business                                                                                                                          115 Technology Center
   resources and important forms necessary to                                                                                                                       University Park, PA 16802
   start and expand a business through a website.                                                                                                                   814-863-4558                                                                                                                        

48 — Small Business Resource              PHILADELPHIA                                                                                                                        Visit us online:
 NORTHEASTERN PA (NEP)                               NEPIRC:                                          BRUSH VALLEY REGIONAL                   ELIZABETHTOWN CoC
   R. Chadwick Paul, Jr., President and CEO            75 Young St.                                   CHAMBER OF COMMERCE                        29 S. Market St., Ste. 101
   125 Goodman Dr.                                     Wilkes-Barre, PA 18706                           2 E. Arch St., Ste. 313A                 Elizabethtown, PA 17022
   Bethlehem, PA 18015                                 800-654-8960                                     Shamokin, PA 17872                       717-361-7188 • 717-361-7666 Fax
   610-758-5200                                                                570-648-4675 • 570-648-0679 Fax                                                                                            EPHRATA AREA CoC
                                                                                                      CENTRAL BRADFORD COUNTY CoC               16 E. Main St., Ste. 1
 SOUTHEASTERN PA (SEP)                               NWIRC:                                             601 Main St./P.O. Box 146               Ephrata, PA 17522
   RoseAnn B. Rosenthal, President and CEO            1250 Tower Ln.                                    Towanda, PA 18848                       717-738-9010 • 717-738-9012 Fax
   Building 100 Innovation Center                     Erie, PA 16505                                    570-268-2732 • 570-265-4558 Fax
   4801 South Broad St., Ste. 200                     814-456-6299                                                                            EXTON REGION CoC
   The Navy Yard                                                              CENTRAL BUCKS CoC                         967 E. Swedesford Rd., Ste. 409
   Philadelphia, PA 19112                                                        Bailiwick Office Campus, Ste. 23        Exton, PA 19341
   215-972-6700                                                                                         252 W. Swamp Rd.                        610-363-7746 • 610-644-2370 Fax                           PENNSYLVANIA E-COMMERCE                            Doylestown, PA 18901
                                                     ASSOCIATION                                        215-348-3913 • 215-348-7154 Fax       FREELAND CoC
 SOUTHWESTERN PA (IW)                                  This organization is a non-profit trade                                                  P.O. Box 31
   Rich Lunak, President and CEO                       association dedicated to promoting             CENTRAL PA CoC                            Freeland, PA 18224
   2000 Technology Dr., Ste. 250                       e-commerce industry in Pennsylvania and          700 Hepburn St., Ste. 4                 570-636-0670 • 570-636-2446 Fax
   Pittsburgh, PA 15219                                providing a forum for organizations involved     Milton, PA 17847
   412-681-1520                                        in e-commerce.                                   570-742-7341 • 570-742-2008 Fax       FULTON COUNTY CoC                                                                                                                      201 Lincoln Way W., Ste. 101
                                                     PENNSYLVANIA E-COMMERCE                          CHESTER COUNTY CHAMBER OF BUSINESS        McConnellsburg, PA 17233
 INDUSTRIAL RESOURCE CENTERS (IRC)                   ASSOCIATION, INC.                                & INDUSTRY                                717-485-4064 • 717-485-0322 Fax
   These centers were established to help small        1 South Market Sq., 12th Fl.                     1600 Paoli Pike
   and medium-sized manufacturing enterprises          Harrisburg, PA 17101                             Malvern, PA 19355                     GETTYSBURG-ADAMS COUNTY CoC
   respond to changing markets, new technology,        717-761-5169                                     610-725-9100 • 610-725-8479 Fax         18 Carlisle St., Ste. 203
   and the competitive pressures of today’s global                                                                          Gettysburg, PA 17325
   economy.                                                                                           CHESTER COUNTY WOMEN                      717-334-8151 • 717-334-3368 Fax
                                                     PENNSYLVANIA TECHNICAL ASSISTANCE                  P.O. Box 389
 IRC NETWORK                                         PROGRAM (PENNTAP)                                  Kennett Square, PA 19348              GREAT VALLEY REGIONAL CoC
    Lauren Bryson, Statewide Director                  This organization supports technology-based      610-453-7215 • 610-444-8315 Fax         5 Great Valley Pkwy., Ste. 225
    One College Ave., DIF 32                           economic development by providing a limited                                              Malvern, PA 19355
    Williamsport, PA 17701                             amount of free technology assistance to help   CLINTON COUNTY ECONOMIC PARTNERSHIP       610-889-2069 • 610-889-2063 Fax
    570-329-3200                                       resolve specific technical needs.                212 N. Jay St.                                                                                       Lock Haven, PA 17745                  GREATER CARBONDALE AREA CoC
                                                     PENNSYLVANIA TECHNICAL ASSISTANCE                  570-748-5782 • 570-893-0433 Fax         27 N. Main St.
 CATALYST CONNECTION:                                PROGRAM                                                                                    Carbondale, PA 18407
   2000 Technology Dr.                                 The Pennsylvania State University              COLUMBIA MONTOUR CoC                      570-282-1690 • 570-282-1206 Fax
   Pittsburgh, PA 15219                                118 Keller Bldg.                                 238 Market St.
   888-887-7472                                        University Park, PA 16802                        Bloomsburg, PA 17815                  GREATER CARLISLE AREA CoC                         814-865-0427                                     570-784-2522 • 570-784-2661 Fax         212 N. Hanover St.                                                                                      Carlisle, PA 17013
                                                                                                      BERWICK SATELLITE OFFICE OF THE           717-243-4515 • 717-243-4446 Fax
 DVIRC:                                              Chambers of Commerce                             COLUMBIA MONTOUR
   2905 Southampton Rd.                                Chambers of Commerce serve as a central        CHAMBER OF COMMERCE                     GREATER CHAMBERSBURG CoC
   Philadelphia, PA 19154                              location where the local small business          206 Mulberry St.                        100 Lincoln Way E., Ste. A
   215-464-8550                                        community may obtain information,                Berwick, PA 18603                       Chambersburg, PA 17201                                      publications and contact information.            570-752-3601 • 570-752-3602 Fax         717-264-7101 • 717-267-0399 Fax
                                                     AFRICAN AMERICAN CHAMBER OF                      DANVILLE BUSINESS ALLIANCE              GREATER GLENSIDE CoC
 IMC:                                                COMMERCE OF PENNSYLVANIA, NEW                      316 Mill St., Ste. B                    452 N. Easton Rd.
   One College Ave., DIF 32                          JERSEY AND DELAWARE                                Danville, PA 17821                      Glenside, PA 19038
   Williamsport, PA 17701                              30 S. 16th St., Ground Fl.                       570-279-4254 • 570-244-2636 Fax         215-887-3110
   800-326-9467                                        Philadelphia, PA 19102                                      215-751-9501 • 215-751-9509 Fax                DELAWARE COUNTY CoC                     GREATER HAZLETON CoC                                                                                        602 E. Baltimore Pike                   Citiscape
                                                     CARBON COUNTY CHAMBER OF COMMERCE                  Media, PA 19063                         20 W. Broad St.
 MANTEC:                                               110 North Third Street, Suite 216                610-565-3677 • 610-565-1606 Fax         Hazleton, PA 18201
  227 W. Market St.                                    Lehighton, PA 18235                                                                      570-455-1509 • 570-450-2013 Fax
  York, PA 17405                                       610-379-5000 • 610-379-0130 Fax                DOWNINGTOWN AREA CoC
  888-843-5054                                                                                          38 W. Lancaster Ave.                  GREATER HUNTINGDON CoC                                    GREATER READING CHAMBER OF                         Downingtown, PA 19335                   500 Allegheny St.                                     COMMERCE AND INDUSTRY                              610-269-1523 • 610-269-8713 Fax         Huntingdon, PA 16652
                                                       601 Penn St., Ste. 101                                                                   814-643-1110 • 814-643-1115 Fax
 MRC:                                                  Reading, PA 19601                              EASTERN MONTGOMERY COUNTY CoC
  125 Goodman Dr.                                      610-376-6766 • 610-376-4135 Fax                  436 Old York Rd.                      GREATER LEHIGH VALLEY CoC
  Bethlehem, PA 18015                                                                                   Jenkintown, PA 19046                    840 Hamilton St., Ste. 205
  800-343-6732                                                                                          215-887-5122                            Allentown, PA 18101                                                                                                                                610-841-5806 • 610-437-4907 Fax

Visit us online:                                                                                                       PHILADELPHIA Small Business Resource —   49
   51B S. Main St.                           3211 N. Front St., Ste. 201         P.O. Box 200                          91 S. Progress Ave.
   Mansfield, PA 16933                       Harrisburg, PA 17110                Eagleville, PA 19408                  Pottsville, PA 17901
   570-662-3442                              717-213-5020 • 717-232-5184 Fax     610-277-9500 • 610-275-0473 Fax       570-622-1942 • 570-622-1638 Fax

 GREATER NORTHEAST CoC                     HATFIELD CoC                         MOUNT JOY AREA CoC                   SHIPPENSBURG AREA CoC
   P.O. Box 3893                             P.O. Box 445                        15 Marietta Ave.                      53 W. King St.
   Scranton, PA 18505                        Hatfield, PA 19440                  Mount Joy, PA 17552                   Shippensburg, PA 17257
   570-457-1130 • 570-457-2495 Fax           215-855-3335 • 215-855-3335 Fax     717-653-0773 • 717-653-0773 Fax       717-532-5509 • 717-532-7501 Fax

   8601 Roosevelt Blvd.                      P.O. Box 150, Rte. 6                P.O. Box 12                           856 W. Pennsylvania Ave.
   Philadelphia, PA 19152                    Hawley, PA 18428                    Mount Union, PA 17066                 Pen Argyl, PA 18072
   215-332-3400 • 215-332-6050 Fax           570-226-3191 • 570-226-9387 Fax     814-542-9413                          610-863-0315 • 610-863-0315 Fax

   200 S. Broad St., Ste. 700                840 Hamilton St., Ste. 205           Market Street Plaza                  1017 Mumma Rd., Ste. 204
   Philadelphia, PA 19102                    Allentown, PA 18101                  Nanticoke, PA 18634                  Wormleysburg, PA 17043
   215-545-1234 • 215-790-3600 Fax           610-841-5806 • 610-437-4907 Fax      570-735-6990 • 570-735-6990 Fax      717-761-1660 • 717-761-2550 Fax

   200 S. Broad St., Ste. 700                100 Penn Ave.                        201 N. Main St.                      217 W. State St.
   Philadelphia, PA 19102                    Telford, PA 18969                    Nazareth, PA 18064                   Kennett Square, PA 19348
   215-790-3723 • 215-790-3601 Fax           215-723-9472 • 215-723-2490 Fax      610-759-9188 • 610-759-5262 Fax      610-444-0774 • 610-444-5105 Fax

   104 Kennedy Blvd.                         The Historic Court House           BUSINESS (NFIB)                        P.O. Box 24
   Pittston, PA 18640                        1 W. Market St.                      116 Pine St., Ste. 204               Quarryville, PA 17566
   570-655-1424 • 570-655-0336 Fax           Lewistown, PA 17044                  Harrisburg, PA 17101                 717-786-1911
                                             717-248-6713 • 717-248-6714 Fax      717-232-8582
 GREATER POCONO CoC                                                                                                  SOUTHERN WAYNE REGIONAL CoC
   556 Main St.                            LANCASTER CoC & INDUSTRY             PENN SUBURBAN CoC                      P.O. Box 296
   Stroudsburg, PA 18360                     Southern Market Center               229 S. Broad St.                     Hamlin, PA 18427
   570-421-4433 • 570-424-7281 Fax           100 S. Queen St.                     Lansdale, PA 19446                   570-689-4199 • 570-689-4391 Fax
                                             Lancaster, PA 17603                  215-362-9200 • 215-362-0393 Fax
 GREATER SCRANTON CoC                        717-397-3531 • 717-293-3159 Fax                                         SPRING-FORD CoC
   222 Mulberry St.                                                             NORTHAMPTON AREA CoC                   P.O. Box 26
   Scranton, PA 18501-0431                 LEBANON VALLEY CoC                     840 Hamilton St., Ste. 205           Royersford, PA 19468
   570-342-7711 • 570-347-6262 Fax           728 Walnut St./P.O. Box 899          Allentown, PA 18101                  610-948-1771 • 610-948-1783 Fax
                                             Lebanon, PA 17042-0899               610-841-5806 • 610-437-4907 Fax
 GREATER SUSQUEHANNA VALLEY CoC              717-273-3727 • 717-273-7940 Fax                                         SULLIVAN COUNTY CoC
   2859 Susquehanna Tr./ P.O. Box 10                                            NORTHEAST BERKS CoC                    Maplewood Shoppes
   Rtes. 11 & 15                           LEHIGH VALLEY AFRICAN AMERICAN CoC     110 W. Main St.                      1240 Rte. 220
   Shamokin Dam, PA 17876                    931 Hamilton St., 2nd Fl.            Kutztown, PA 19530                   Muncy Valley, PA 17758
   570-743-4100 • 570-743-1221 Fax           Allentown, PA 18101                  610-683-8860 • 610-683-8544 Fax      570-482-4088 • 570-946-4421 Fax
                                             610-433-8929 • 610-433-9165 Fax
 GREATER WAYNESBORO AREA CoC                                                    PENNRIDGE CoC                        SUSQUEHANNA VALLEY CoC
   5 Roadside Ave.                         LEHIGHTON AREA CoC                     538 W. Market St.                    445 Linden St.
   Waynesboro, PA 17268                      110 N. 3rd St., Ste. 217             Perkasie, PA 18944                   Columbia, PA 17512
   717-762-7123 • 717-762-7124 Fax           Lehighton, PA 18235                  215-257-5390 • 215-257-6840 Fax      717-684-5249 • 717-684-5142 Fax
 GREATER WEST CHESTER CoC                                                       PENNSYLVANIA CHAMBER OF BUSINESS     TRI-COUNTY AREA CoC
   119 N. High St.                         LOWER BUCKS COUNTY CoC               & INDUSTRY                             152 High St., Ste. 360
   West Chester, PA 19380                    409 Hood Blvd.                       417 Walnut St.                       Pottstown, PA 19464
   610-696-4046 • 610-696-9110 Fax           Fairless Hills, PA 19030             Harrisburg, PA 17101                 610-326-2900 • 610-970-9705 Fax
                                             215-943-7400 • 215-943-7404 Fax      717-255-3252 • 717-255-3298 Fax
 GREATER WILKES BARRE CoC                                                                                            UPPER BUCKS CoC
   2 Public Sq.                            MAHANOY AREA CoC                     PERKIOMEN VALLEY CoC                   2170 Portzer Rd.
   Wilkes Barre, PA 18710                   87 Lower St.                          351 E. Main St.                      Quakertown, PA 18951
   570-823-2101 • 570-822-5951 Fax          Mahanoy City, PA 17948                Collegeville, PA 19426               215-536-3211 • 215-536-7767 Fax
                                            570-773-0508                          610-489-6660 • 610-454-1270 Fax
 GREENCASTLE-ANTRIM CoC                                                                                              UPPER PERKIOMEN VALLEY CoC
   217 E. Baltimore St.                    MAIN LINE CoC                        PHOENIXVILLE AREA CoC                  300 Main St.
   Greencastle, PA 17225                    175 Strafford Ave., Ste. 130          171 E. Bridge St.                    East Greenville, PA 18041
   717-597-4610 • 717-597-0709 Fax          Wayne, PA 19087                       Phoenixville, PA 19460               215-679-3336 • 215-679-2624 Fax
                                            610-687-6232 • 610-687-8085 Fax       610-344-6910 • 610-344-6919 Fax
 HANOVER AREA CoC                                                                                                    WAYNE COUNTY CoC
   146 Carlisle St.                        MECHANICSBURG CoC                    PIKE COUNTY CoC                       32 Commercial St.
   Hanover, PA 17331                        6 W. Strawberry Alley                  109 E. Harford St.                 Honesdale, PA 18431
   717-637-6130 • 717-637-9127 Fax          Mechanicsburg, PA 17055                Milford, PA 18337                  570-253-1960 • 570-253-1517 Fax
                                            717-796-0811 • 717-796-1977 Fax        570-296-8700 • 570-296-3921 Fax

50 — Small Business Resource     PHILADELPHIA                                                                                  Visit us online:
 WELLSBORO AREA CoC                             WESTERN CHESTER COUNTY CoC                        WILLIAMSPORT/LYCOMING CoC                      YORK COUNTY CoC
  P.O. Box 733                                   50 S.1st Ave., Ste. 128                            100 W. 3rd St.                                 96 S. George St.
  Wellsboro, PA 16901                            Coatesville, PA 19320                              Williamsport, PA 17701                         York, PA 17401
  570-724-1926 • 570-724-5084 Fax                610-384-9550 • 610-384-9550 Fax                    570-326-1971 • 570-321-1208 Fax                717-848-4000 • 717-843-6737 Fax

 WEST SHORE CoC                                 WHITEHALL CoC                                     WYOMING COUNTY CoC
  4211 Trindle Rd.                               P.O. Box 225                                      81 B Warren St.
  Camp Hill, PA 17011                            Whitehall, PA 18052                               Tunkhannock, PA 18657
  717-761-0702 • 717-761-4315 Fax                610-432-4130 • 610-432-2231 Fax                   570-836-7755 • 570-836-6049 Fax

   Participating SBA                   AMERICAN HERITAGE FCU                   BERKSHIRE BANK                      CITIZENS & NORTHERN BANK              CROSS VALLEY FEDERAL CREDIT
                                         2060 Red Lion Rd.                       1 Hearthstone Court                  90 Main St.                        UNION
   Lenders                               Philadelphia, PA 19115                  Reading, PA 19606                    Wellsboro, PA 16901                  640 Baltimore Dr.
                                         215-969-2917                            610-743-8073                         570-724-0291                         Wilkes-Barre, PA 18702
   3RD FEDERAL BANK                                                                                                                                        570-823-6836
     60 N. Main St.                    AMERICHOICE FCU                         BROADWAY NATIONAL BANK              CITIZENS TRUST COMPANY
     Doylestown, PA 18901                2175 Bumble Bee Hollow Rd.              250 Fifth Ave.                    (EXPRESS)                             DIME BANK, THE
     215-340-6466                        Mechanicsburg, PA 17055                 New York, NY 10001                   10 N. Main St.                       820-822 Church St.
                                         717-591-1264                            212-689-5292 ext. 219                 Coudersport, PA 16915               Honesdale, PA 18431
   ABACUS FEDERAL SAVINGS                                                                                             814-274-9150                         570-253-1970
   BANK                                ASIAN BANK (CLP)                        BRYN MAWR TRUST CO.
     147-151 N. 10th St.                 913 Arch St.                            801 Lancaster Ave.                COMERICA BANK (PLP)                   DNB FIRST
     Philadelphia, PA 19107              Philadelphia, PA 19107                  Bryn Mawr, PA 19010                 1900 W. Loop S., Ste. 220             4 Brandywine Ave.
     215-627-9200                        215-238-1647                            610-581-4924                        Houston, TX 77027                     Downingtown, PA 19335
                                                                                                                     713-888-2660                          484-359-3654
   BANK                                  5744 Berkshire Valley Rd., Ste. 183     200 S. Main St.                   COMMERCE BANK, N.A./PA                EAGLE NATIONAL BANK
     675 Old Harrisburg Rd.              Oak Ridge, NJ 07438                     Doylestown, PA 18901              (CLP,PLP,EXPRESS)                     (CLP,PLP)
     Gettysburg, PA 17325                973-729-0043                            215-589-6205                        GCC, 3220 Tillman Dr., Ste. 407       789 E. Lancaster Ave., Ste. 210
     717-334-3161                                                                                                    Bensalem, PA 19020                    Villanova, PA 19085
                                       THE BANCORP BANK (PLP. CLP,             BUSINESS LENDERS LLC                  215-604-6239                          484-455-2853
   ADVANCE BANK                        EXPRESS)                                (CLP,PLP)
     5228 Chestnut St.                   1818 Market St., 28th Fl.               15 Lewis St., Ste. 200            COMMUNITY BANK & TRUST                EAST COAST BUSINESS
     Philadelphia, PA 19139              Philadelphia, PA 19103                  Hartford, CT 06103                CO. (PLP)                             LENDERS, LLC
     215-472-4545                        215-861-7800                            860-244-9202 ext. 118               125 N. State St.                      1301 Parkway Ave.
                                                                                                                     Clarks Summit, PA 18411               Ewing, NJ 08628
   AFFINITY BANK OF                    THE BANCORP BANK                        CENTRIC BANK                          570-587-3421 ext. 361                 609-538-4061
   PENNSYLVANIA                          1818 Market St., 28th Fl.               4320 Linglestown Road
     1310 Broadcasting Rd.               Philadelphia, PA 19103                  Harrisburg, PA 17112              COMMUNITY BANKS                       EAST PENN BANK
     Wyomissing, PA 19610                215-861-7800                            717-909-8321                        16576 Susquehanna Tr. S.              731 Chestnut St.
     610-898-7700                                                                                                    New Freedom, PA 17349                 Emmaus, PA 18049
                                       BANK OF AMERICA                         CHOICE ONE FEDERAL CREDIT             800-507-9192 ext. 6411                610-966-3264
   AGCHOICE FARM CREDIT                (CLP,PLP,EXPRESS)                       UNION
     900 Bent Creek Blvd                 301 Carnegie Center                     101 Hazle St.                     COMMUNITY FIRST FUND                  EAST RIVER BANK
     Mechanicsburg, PA 17050             Princeton, NJ 08540                     Wilkes-Barre, PA 18702              30 W. Orange St.                      4341 Ridge Ave.
     800-349-3568                        609-520-6468                            570-823-7676                        Lancaster, PA 17603                   Philadelphia, PA 19129
                                                                                                                     717-393-2351                          267-295-6448
   AMERICA                               Hwy. 850/P.O. Box 179                    Montgomeryville Financial Ctr.   COMMUNITY STATE BANK OF               FARMERS & MERCHANTS TRUST
     1 Belmont Ave., Ste. 105            Landisburg, PA 17040                     776 Bethlehem Pike               ORBISONIA                             CO.
     Bala Cynwyd, PA 19004               717-789-3213                             Montgomeryville, PA 18936          Elliott and Ridgely Sts.              20 S. Main St.
     610-949-0761                                                                 215-361-4265                       Orbisonia, PA 17243                   Chambersburg, PA 17201
                                       BELCO COMMUNITY CREDIT                                                        814-447-5552                          717-264-6116
   ALLIANCE BANK                       UNION                                   CIT SMALL BUSINESS LENDING
     541 Lawrence Rd.                    449 Eisenhower Blvd.                  CORP. (CLP,PLP)                     CONESTOGA BANK                        FIDELITY DEPOSIT & DISCOUNT
     Broomall, PA 19008                  Harrisburg, PA 17111                     4387 Swamp Rd./PMB 247           (CLP,PLP,EXPRESS)                     BANK (CLP,PLP)
     610-359-6905                        800-642-4482 or 717-232-3526             Doylestown, PA 18902               213 W. Street Rd.                      Drinker & Blakely St.
                                                                                  215-345-8520                       Feasterville, PA 19053                 Dunmore, PA 18512
   AMERICAN BANK                       BNB BANK                                                                      610-321-6090                           570-348-4370
     4029 W. Tilghman St.                250 Fifth Ave.                        CITIZENS BANK OF PA
     Allentown, PA 18104                 New York, NY 10001                    (PLP,EXPRESS)                       CONTINENTAL BANK                      FIDELITY S&L ASSOCIATION OF
     610-973-8120                        212-689-5292                             3025 Chemical Rd.                  620 W. Germantown Pike, Ste. 350    BUCKS COUNTY
                                                                                  Plymouth Meeting, PA               Plymouth Meeting, PA 19462             237 Radcliffe St.
                                                                                  610-941-8413 • 610-941-8438 F      610-684-4200                           Bristol, PA 19007

Visit us online:                                                                                                          PHILADELPHIA Small Business Resource —         51
     1601 Kenneth Rd.                   OF LIVERPOOL                       (PLP,CLP,EXPRESS)                & TRUST CO.                          1 S. Main St
     York, PA 17404                        104 N. Front St.                   418 W. Broad St.                1801 N. Broad St., Ste. 18         Mifflintown, PA 17059
     717-767-5551                          Liverpool, PA 17045                Bethlehem, PA 18018             Lansdale, PA 19446                 717-436-8211
                                           717-444-3714                       610-691-2233                    215-256-4501
  FIRST CITIZENS NATIONAL BANK                                                                                                                 KEYSTONE NAZARETH BANK &
     15 S. Main St.                     FIRST NATIONAL BANK                FIRST WESTERN SBLC, INC.         HARLEYSVILLE SAVINGS BANK          TRUST CO.
     Mansfield, PA 16933                OF MARYSVILLE                         17950 Preston Rd., Ste. 600     271 Main St.                       90 Highland Ave.
     570-662-0417                          101 Lincoln St.                    Dallas, TX 75252                Harleysville, PA 19438             Bethlehem, PA 18017
                                           Marysville, PA 17053               972-349-3218                    215-256-8828                       610-861-5000
  FIRST COLUMBIA BANK &                    717-957-2196
  TRUST CO.                                                                FIRSTRUST BANK (CLP,EXPRESS)     HOME LOAN AND INVESTMENT           KISH BANK
     232 E. St.                         FIRST NATIONAL BANK                   15 E. Ridge Pike, Ste. 215    BANK FSB (PLP)                       115 S. Main St.
     Bloomsburg, PA 17815               OF MCCONNELLSBURG                     Conshohocken, PA 19428          One Home Loan Plaza                Lewistown, PA 17044
     570-387-4623                          101 Lincolnway W.                  610-238-5358                    Warwick, RI 02886                  717-242-2500
  FIRST COMMONWEALTH BANK                  McConnellsburg, PA 17233                                           401-739-8800
  (CLP,PLP,EXPRESS)                        717-485-5909                    FLEETWOOD BANK                                                      LAFAYETTE AMBASSADOR BANK
     t/a Central Bank/P.O. Box 503                                           P.O. Box 105                   HONESDALE NATIONAL BANK            (PLP,EXPRESS)
     Hollidaysburg, PA 16648            FIRST NATIONAL BANK                  Fleetwood, PA 19522              733 Main St.                        2005 City Line Rd., Ste. 200
     814-696-1475                       OF MIFFLINTOWN                       610-944-7666                     Honesdale, PA 18431                 Bethlehem, PA 18017
                                           P.O. Box 96                                                        570-253-3355                        610-332-7179
  FIRST COMMONWEALTH                       Mifflintown, PA 17059           FNB BANK, N.A.
  FEDERAL CREDIT UNION                     717-436-2144 ext. 21              354 Mill St.                   HOPEWELL VALLEY COMMUNITY          LANDMARK COMMUNITY BANK
     P.O. Box 20450                                                          Danville, PA 17821             BANK                                 2 S. Main St.
     Lehigh Valley, PA 18002-0450       FIRST NATIONAL BANK                  570-275-3740                     3800 Quakerbridge Rd.              Pittston, PA 18640
     610-997-6370                       OF PALMERTON                                                          Hamilton, NJ 08619                 570-602-4522
                                           P.O. Box 217                    FRANKLIN MINT FEDERAL              609-586-0600
  FIRST FEDERAL OF BUCKS                   Palmerton, PA 18071             CREDIT UNION (EXPRESS)                                              LEBANON VALLEY FARMERS
  COUNTY                                   610-826-2239                      106 W. Market St.              HSBC BANK USA (PLP,EXPRESS)        BANK
     118 Mill St.                                                            West Chester, PA 19382           1027 Arch St.                      555 Willow St.
     Bristol, PA 19007                  FIRST NATIONAL BANK                  610-696-4999                     Philadelphia, PA 19107             Lebanon, PA 17042
     215-788-3344                       OF PENNSYLVANIA                                                       215-592-7440                       717-274-6524
                                           3320 E. State St.               FRANKLIN SECURITY BANK
  FIRST FINANCIAL BANK                     Hermitage, PA 16148               1065 Hwy. 315                  HUNTINGDON VALLEY BANK             LEESPORT BANK
     100 E. Lancaster Ave.                 800-555-5455                       Wilkes Barre, PA 18702          650 Louis Dr., Ste. 100          (CLP,PLP,EXPRESS)
     Downingtown, PA 19335                                                    570-825-9800                    Warminster, PA 18974               1240 Broadcasting Rd.
     610-269-9700 ext. 3066             THE FIRST NATIONAL BANK                                               267-280-4000                       Wyomissing, PA 19610
                                        OF MERCERSBURG                     FULTON BANK (EXPRESS)                                                 610-208-0966 ext. 203
  FIRST KEYSTONE BANK (PLP)               12 S. Main St                      1 Penn Sq.                     INDEPENDENCE BANK
     22 W. State St.                      Mercersburg, PA 17236              Lancaster, PA 17602              d/b/a Enterprise Capital, Inc.   LUZERNE BANK
     Media, PA 19063                      717-328-3121                       717-291-2594                     1370 S. County Tr.                 118 Main St.
     610-892-5136                                                                                             East Greenwich, RI 02818           Luzerne, PA 18709
                                        FIRST NATIONAL COMMUNITY           FULTON BANK, GREAT VALLEY          401-471-6325                       570-288-5483
  FIRST KEYSTONE NATIONAL               BANK                               DIVISION
  BANK                                     102 E. Drinker St.                210 N. 5th St.                 INNOVATIVE BANK (EXPRESS)          M&T BANK (PLP,EXPRESS)
     111W. Front St.                       Dunmore, PA 18512                 Reading, PA 19603                360 14th St.                      601 Dresher Rd.
     Berwick, PA 18603                     570-348-4816                      610-376-2873                     Oakland, CA 94612                 Horsham, PA 19044
     570-762-3671                                                                                             800-324-3486                      215-956-7121 • 215-956-7144 F
                                        FIRST NIAGARA BANK                 FULTON COUNTY NATIONAL
  FIRST LIBERTY BANK & TRUST               726 Exchange St., Ste. 900      BANK & TRUST COMPANY             INTERSTATE NET BANK                MADISON BANK
  (CLP)                                    Buffalo, NY 14210                 100 Lincoln Way E.             (PLP,EXPRESS)                       1767 Sentry Pkwy. W.
     64 N. Franklin St.                    215-513-2340 ext. 62340           McConnellsburg, PA 17233          457 Haddonfield Rd., Ste. 100    Blue Bell, PA 19422
     Wilkes-Barre, PA 18701-1301                                             717-485-3144                      Cherry Hill, NJ 08002            215-641-1111
     570-821-8555                       FIRST PRIORITY BANK                                                    856-675-6161 ext. 203
                                           5936 Easton Rd.                 GRAYSTONE BANK                                                      MALVERN FEDERAL SAVINGS
  FIRST NATIONAL BANK                      Pipersville, PA 18947-1828        112 Market St.                 JERSEY SHORE STATE BANK            BANK
  OF CHESTER COUNTY                        267-362-1201                      Harrisburg, PA 17101             300 Market St.                     190 N Pottstown Pike
     9 N. High St.                                                           717-724-2808                     Williamsport, PA 17701             Exton, PA 19341
     West Chester, PA 19381             FIRSTRUST BANK                                                        570-322-1111                       610-695-3665
     484-881-4220                          15 E. Ridge Pike                GREATER BAY BANK, N.A.
                                           Conshocken, PA 19428            (PLP,EXPRESS)                    JIM THORPE NATIONAL BANK           MAUCH CHUNK TRUST
  FIRST NATIONAL BANK                      610-238-5080                       60 S. Market St., Ste. 150      12 Broadway                      COMPANY
  OF FREDERICKSBURG                                                           San Jose, CA 95113              Jim Thorpe, PA 18229               1111 N. St.
     P.O. Box 40                        FIRST SAVINGS BANK                    408-975-6918                    570-325-3631                       Jim Thorpe, PA 18229
     Fredericksburg, PA 17026              219 S. Ninth St./P.O. Box 176                                                                         570-325-2265
     717-865-2123 ext. 141                 Perkasie, PA 18944              GROW AMERICA FUND, INC.          JONESTOWN BANK & TRUST
                                           215-257-5035                      51 E. 42nd St., Ste. 300       COMPANY                            MEMBERS 1ST FEDERAL CREDIT
  FIRST NATIONAL BANK                                                        New York, NY 10017               421 E. Penn Ave.                 UNION
  OF GREENCASTLE                                                             212-682-1106                     Cleona, PA 17042                   5000 Louise Dr.
     Center Square/P.O. Box 8                                                                                 717-279-8021                       Mechanicsburg, PA 17055
     Greencastle, PA 17225                                                                                                                       717-795-5168

52 — Small Business Resource         PHILADELPHIA                                                                                                Visit us online:
    1250 Braden Blvd., Ste. 300          6748 Madison St.                  OF WYALUSING                  D.B.A. REPUBLIC BANK                   1720 Rte. 34/P.O. Box 1229
    Easton, PA 18040                     New Tripoli, PA 18066               201 Church St.              (PLP,CLP,EXPRESS)                      Wall, NJ 07719
    484-548-6092                         610-298-8811                        Wyalusing, PA 18853            Two Liberty Place                   732-556-2415
                                                                             570-746-1011                   50 S. 16th St., Ste. 2400
   MERCHANTS NATIONAL BANK             NEWTEK SMALL BUSINESS                                                Philadelphia, PA 19102            SUSQUEHANNA BANK
   OF BANGOR                           FINANCE (PLP,EXPRESS)               PHILADELPHIA FEDERAL CREDIT      888-875-BANK                        159 E. High St./P.O. Box 1090
     25 Broadway                         1440 Broadway, 17th Fl.           UNION                                                                Pottstown, PA 19464-0289
     Bangor, PA 18013                    New York, NY 10018                  12800 Townsend Rd.          RIVERVIEW NATIONAL BANK                610-970-4044
     610-588-0981                        212-356-9510                        Philadelphia, PA 19154        200 Front St.
                                                                             215-934-4050                  Marysville, PA 17053               SWINEFORD NATIONAL BANK
   METRO BANK                          NOVA BANK                                                           717-957-1637                         P.O. Box 241
    3801 Paxton St.                      1235 Westlakes Dr., Ste. 420      PHOENIXVILLE FEDERAL BANK                                            Hummels Wharf, PA 17831
    Harrisburg, PA 17111                 Berwyn, PA 19312                  & TRUST                       ROYAL ASIAN BANK                       570-743-8509
    888-937-0004                         610-993-4162                        564 Nutt Rd.                  418 Oak Lane Rd.
                                                                             Phoenixville, PA 19460        Philadelphia, PA 19126             TD BANK
   MIDATLANTIC BUSINESS                OMEGA BANK, N.A.                      610-933-1000                  215-424-5100                         121 S. Broad St.
   FINANCING COMPANY                    32 E. Market St.                                                                                        Philadelphia, PA 19107
     1410 N. Crain Hwy., Ste. 5B        Lewistown, PA 17044                PNC BANK (CLP,PLP,EXPRESS)    ROYAL BANK AMERICA (CLP)               215-282-7334
     Glen Burnie, MD 21061              717-242-6603                         2 Walnut Grove, Ste. 200      516 E. Lancaster Ave.              TD BANKNORTH
     410-863-1600                                                            Horsham, PA 19044             Shillington, PA 19607              (CLP,PLP,EXPRESS)
                                       ORRSTOWN BANK                         215-328-2512                  610-777-3300                         1 Royal Rd.
   MID ATLANTIC FARM CREDIT              77 E. King St.                                                                                         Flemington, NJ 08822
     411 W. Rosedale Rd.                 Shippensburg, PA 17257            POCONO COMMUNITY BANK         SERVICE 1ST FCU                        980-237-4746
     Lancaster, PA 17604                 717-530-2610                        559 Main St.                  1207 Bloom St.
     800-477-9947                                                            Stroudsburg, PA 18360         Danville, PA 18721-1303            TEXTRON BUSINESS CREDIT,
                                       PENN BUSINESS CREDIT, INC.            570-424-9700                  570-271-6060                       INC.
   MID PENN BANK                         116 W. Market St., 1st Fl.                                                                             275 W. Natick Rd.
     4098 Derry St.                      West Chester, PA 19382            POCONO COMMUNITY BANK         SHARON SAVINGS BANK                    Warwick, RI 02886
     Harrisburg, PA 17110                610-692-9300                        559 Main St.                  9 Chester Pike                       401-752-4832
     717-558-2144                                                            Stroudsburg, PA 18360         Darby, PA 19023
                                       PENN LIBERTY BANK                     570-424-9700                  610-586-4070                       THIRD FEDERAL SAVINGS BANK
   MIFFLINBURG BANK & TRUST            (CLP,PLP,EXPRESS)                                                                                      (EXPRESS)
   COMPANY                               724 W. Lancaster Ave., Ste. 210   PORT RICHMOND SAVINGS         SHINHAN BANK AMERICA                   3 Penns Trail
     250 E. Chestnut St.                 Wayne, PA 19087                     2522 E. Allegheny Ave.        330 Fifth Ave., 4th Fl.              Newtown, PA 18940
     Mifflinburg, PA 17844               610-535-4522                        Philadelphia, PA 19134        New York, NY 10001                   215-579-4600 ext. 1618
     570-966-7411                                                            215-634-7000                  646-843-7300
                                       PENN SECURITY BANK & TRUST                                                                             TOBYHANNA FEDERAL CREDIT
   MILESTONE BANK                      CO.                                 PREMIER BANK                  SOVEREIGN BANK                       UNION
     1980 S. Easton Rd., Ste. 110        150 N. Washington Ave.              379 N. Main St.             (CLP,PLP,EXPRESS)                      880 Schechter Dr.
     Doylestown, PA 18901                Scranton, PA 18503                  Doylestown, PA 18901          3 Terry Dr.                          Wilkes-Barre, PA 18702
     267-327-4910                        570-346-7741 ext. 354               215-230-3500                  Newtown, PA 18940                    866-862-9328 ext. 382
   MOREBANK                            PENNSTAR BANK                       PRUDENTIAL SAVINGS BANK,                                           TRUMARK FINANCIAL CREDIT
    470 W. Cheltenham Ave.               PBFC Ste. 201                     PASA                          ST. EDMOND’S FEDERAL                 UNION
    Philadelphia, PA 19126               409 Lackawanna Ave.                 19th & Oregon Ave.          SAVINGS BANK                           1000 Northbrook Dr.
    215-224-6400                         Scranton, PA 18503                  Philadelphia, PA 19145        1901 E. Passyunk Ave.                Trevose, PA 19053
                                         570-343-8200                        215-755-1500                  Philadelphia, PA 19148               215-396-6347
   MUNCY BANK AND TRUST                                                                                    215-468-1700 ext. 240
   COMPANY                             PENNSYLVANIA STATE BANK             PUBLIC SAVINGS BANK                                                THE TURBOTVILLE NATIONAL
     2 N. Main St.                     (EXPRESS)                             2755 Philmont Ave.          STERLING FINANCIAL                   BANK
     Muncy, PA 17756                     91 Cumberland Pkwy.                 Southampton, PA 18966         101 N. Point Blvd.                   4710 S.R. 54
     570-546-2211                        Mechanicsburg, PA 17055             215-839-0100                  Lancaster, PA 17601                  Turbotville, PA 17772
                                         717-796-2671                                                      717-735-5618                         570-649-5118
   NATIONAL PENN BANK                                                      QNB BANK (EXPRESS)
   (CLP,PLP,EXPRESS)                   PEOPLE FIRST FEDERAL CREDIT           P.O.Box 9005                STONEBRIDGE BANK                     UNION BANK & TRUST
     90 N. Main St.                    UNION                                 Quakertown, PA 18951          624 Willowbrook Ln.                COMPANY
     Doylestown, PA 18901                2141 Downyflake Ln.                 215-538-5600 ext. 5657        West Chester, PA 19382               121 N. Progress Ave.
     610-369-6283                        Allentown, PA 18103                                               610-719-8200                         Pottsville, PA 17901
                                         610-797-7440 ext. 560             RBS CITIZENS, N.A.                                                   570-622-9528
   NCB FSB                                                                   480 Jefferson (RJE310)      SOVEREIGN BANK
     6 Central Row, 4th Fl.            PEOPLES BANK, A CODORUS               Warwick, RI 02886             One Financial Plaza                UNION NATIONAL BANK,
     Hartford, CT 06103                VALLEY CO.                            401-468-6127                  Providence, RI 02903               MOUNT CARMEL
     860-297-0208 ext. 222               P.O. Box 2887                                                     401-752-1441                         P.O. Box 367
                                         York, PA 17405                    RELIANCE FEDERAL CREDIT                                              Mount Carmel, PA 17851
   NEW CENTURY BANK                      717-747-1506                      UNION                         SUN BANK (CLP,EXPRESS)                 570-339-1040
     99 Bridge St.                                                           20102 Valley Forge Cir.       90 Maynard St.
                                       PEOPLES NEIGHBORHOOD BANK                                                                              UNION NATIONAL COMMUNITY
     Phoenixville, PA 19460                                                  King of Prussia, PA           Williamsport, PA 17701
                                       OF SUSQ. COUNTY                                                                                        BANK
     484-923-8819                                                            610-783-5229                  570-322-2166
                                         P.O. Box A                                                                                             205 Granite Run Dr., Ste. 250
                                         Hallstead, PA 18822                                                                                    Lancaster, PA 17601
                                         570-879-2175                                                                                           717-519-3182

Visit us online:                                                                                                PHILADELPHIA Small Business Resource —      53
  UNITED BANK OF PHILADELPHIA        U.S. BANK                           VINE STREET FINANCIAL (PLP)           WAYNE BANK                       WILMINGTON TRUST
    30 S. 15th St., Ste. 1200          1521 Concord Pike, Ste. 301         5901-C Peachtree Dunwoody Rd.        717 Main St.                      1100 N. Market St.
    Philadelphia, PA 19102             Wilmington, DE 19803                Atlanta, GA 30328                    Honesdale, PA 18431               Wilmington, DE 19890
    215-351-4600                       302-824-7070                        800-758-0038                         570-253-1455 or 800-598-5002      302-636-6102

  UNITED SAVINGS BANK                VALLEY GREEN BANK                                                         WELLS FARGO BANK                 WOODLANDS BANK
                                                                         VIRVIA COMMUNITY CREDIT
    1510 Packer Ave.                   7226 Germantown Ave.                                                    (PLP,EXPRESS)                     2450 E. 3rd St.
    Philadelphia, PA 19145             Philadelphia, PA 19119                                                     1455 W. Lake St., Ste. 306     Williamsport, PA 17701
                                                                           157 York Rd.
    215-467-4300 ext. 102              215-242-3550                                                               Minneapolis, MN 55408          570-320-2473
                                                                           Warminster, PA 18974
  UNITY BANK (CLP,PLP,EXPRESS)                                             215-333-1201
                                     VALLEY NATIONAL BANK                                                                                       WOORI AMERICA BANK
    64 Old Hwy. 22                                                                                             WEST MILTON STATE BANK
                                     (CLP,PLP,EXPRESS)                   VIST BANK (CLP,PLP,EXPRESS)                                            (CLP,PLP)
    Clinton, NJ 08809                                                                                           940 High St.
                                       1334 U.S. Hwy. 22 E.                1240 Broadcasting Rd.                                                  172 Main St.
    908-730-7630                                                                                                West Milton, PA 17886
                                       North Plainfield, NJ 07060          P.O. Box 6219                                                          Fort Lee, NJ 07024
  UNIVEST NATIONAL BANK &              908-561-7122                                                             570-568-6851                      201-242-8789
                                                                           Wyomissing, PA 19610
  TRUST CO. (CLP,PLP,EXPRESS                                               610-603-7239
    14 N. Main St.                   VANTAGE POINT BANK                                                        WILLIAM PENN BANK                YORK TRADITIONS BANK
    Souderton, PA 18964                1250 Virginia Dr., Ste. 175                                               911 Second St. Pike              235 St. Charles Way
                                                                         WACHOVIA SBA LENDING, INC.
    215-721-2449                       Fort Washington, PA 19034                                                 Richboro, PA 18954               York, PA 17402
                                       267-464-7000                                                              215-396-8585                     717-747-1770
  UPS CAPITAL BUSINESS CREDIT                                              1620 E. Roseville Pkwy., Ste. 100
  (CLP,PLP,EXPRESS)                                                        Roseville, CA 95661
                                     VICTORY BANK                                                              WILLOW FINANCIAL BANK            ZIONS BANK
    2025 Lincoln Hwy., Ste. 130                                            916-798-5490
                                       548 N. Lewis Rd.                                                          170 S. Warner Rd.                5 Sewall St., Ste. 200
    Edison, NJ 08817                   Limerick, PA 19468                                                        Wayne, PA 19087                  Marblehead, MA 01945
    732-287-5881                       610-948-9008                                                              610-995-1726                     781-631-4110

            S T O R Y              Molly Maguire’s                                                                                                       continued from page 11

   to the opportunity to purchase a promising                   approach to financing to make the pub a reality.           opening.
   commercial building on Phoenixville’s Bridge                    It would take the SBA.                                      All that stood in the way of opening day was
   Street, a community commercial hub. The two                     When Cummins and Mannion approached                     deciding on a name for the pub. Good fortune
   men saw a revitalizing community with a                      SBA lender B & B Bank with their plan to bring             wasn’t done with Mannion and Cummins: a
   burgeoning young professional population and                 an Irish pub to Phoenixville, B & B recognized             chance meeting with a stranger in a tee shirt
   they knew just what the community needed: an                 the pub’s great potential and immediately                  referencing legendary early “Molly Maguires,”
   Irish pub.                                                   financed the project through the SBA’s 7(a) loan           was all the inspiration needed. What better
   Mannion and Cummins knew that together                       guarantee program which is SBA’s primary                   moniker for an upstart pub that wouldn’t take
   they had the business savvy to take the project              financial assistance program.                              no for an answer, even when it seemed that
   on and, as native Irishmen, they had the                     SBA’s 7(a) Loan Program Makes Financing                    financing hurdles would get the best of it?
   cultural insight to make it a success. Believing             Accessible to Small Businesses                                 In September 2007, Molly Maguires
   the sum of their life experiences had led to this               An SBA 7(a) loan guarantee is designed to               opened its doors in Phoenixville to an
   once-in-a-lifetime opportunity, Cummins and                  make business loans more accessible to small               enthusiastic community reception. Like the
   Mannion leapt at the chance to bring the first               businesses like Cummins’ and Mannion’s by                  pubs of Mannion and Cummins’ homeland,
   authentic Irish pub to Phoenixville and trusted              guaranteeing a portion of a loan. With the                 Molly Maguires soon became a fixture in its
   that the financing would follow.                             guarantee in place, lenders are assured that if            community. As time passed, Molly Maguire’s
       In the months that followed, Cummins                     the borrower defaults the SBA will re-pay the              authentic atmosphere drew notice from
   and Mannion set about transforming their                     guaranteed portion of the loan. This assurance             neighboring communities, welcoming patrons
   Phoenixville building into a classic Irish pub.              often gives lenders the additional confidence              even from bar-and-restaurant-saturated Center
   They traveled the East Coast researching the                 needed to make a loan to a small business.                 City Philadelphia.
   Irish pub industry in America, ultimately                       The process of obtaining an SBA 7(a)                        Molly Maguire’s growing reputation soon
   launching an international search for an                     loan guarantee is simple: upon application                 won it a place in Lansdale’s redevelopment
   industry consultant to help them create a pub                with the lender for a loan, the lender makes               plans as an anchoring commercial business
   that was impeccably Irish from the menu to                   the determination of whether to finance it                 on West Main Street. Like the Phoenixville
   the Old World decor. Their search lead them                  conventionally, use an SBA loan guarantee                  location, the Lansdale pub opened to
   to a consultant whose career managing over 50                to close the deal, or pass on a project. If the            community appreciation, ushering in 75 new
   pubs in Ireland made him a world-renowned                    lender finances the loan through the SBA’s loan            jobs and a palpable vitality to the neighborhood.
   industry expert; Mannion and Cummins did                     guarantee program, the lender will guide the               Mannion and Cummins are quick to note that
   not hesitate to put him on retainer. Eager                   borrower through the application process.                  like the landmark Phoenixville location, the
   to dive into the construction phase of the                   For a listing of SBA lenders that have been                Lansdale pub was made possible with the
   project, Mannion and Cummins stood ready to                  actively lending through the 7(a) Program in the           help of SBA 7(a) Program financing, this time
   pledge all of their financial worth to secure the            forty eastern counties of eastern Pennsylvania             through Milestone Bank.
   financing they needed to take the pub across                 in the last thirty days, visit:                                Looking to the future, Mannion and
   the finish line.                                                                Cummins have their sights set on bringing
       That’s when the project ground to a halt.                documents/pa_philadelphia/pa_phil_                         Molly Maguire’s – complete with its stable of
   Bank after bank, lenders refused to fund the                 loanrpt10ytd.pdf                                           good jobs and its indomitable Irish spirit – to
   pub. Lenders could not tolerate the investment               Molly Maguire’s is Born                                    more communities. A Downingtown location
   risk of a start-up business in an industry                      With the financing piece of the pub project             is slated for opening in 2012 and Mannion and
   prone to business failure despite the pub’s                  in place – and according to Mannion a bit                  Cummins remain open to further expansion
   experienced ownership, its meticulously                      of the “luck of the Irish” – the pub’s success             opportunities. No doubt, Molly Maguire’s
   researched business plan and the economic                    began to take on a life of its own as a flurry             spirit will be welcomed with a hearty “Failte!”
   development implications for the community.                  of construction and preparation brought the                in more locales.
   It became clear that it would take a different               Molly Maguire’s team to the virtual eve of

54 — Small Business Resource      PHILADELPHIA                                                                                                    Visit us online:

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