Cashier announcement Canton 11 23 10

							                                                 POSITION ANNOUNCEMENT

POSITION: Cashier – Canton Campus

POSITION DESCRIPTION: Under supervision of the Bursar and in close communication with the Student Financial
Services’ Unit as a whole, the Cashier is responsible for performing cashiering and customer service duties in support
of the college’s student financial accounting processes.

Candidates should be able to effectively work in a fast-paced, multi-faceted, team-based environment while
maintaining a very high level of customer service with students and colleagues with accurate precision to
detail. The candidate will be primarily housed at the Canton Campus but may be asked to work at other
campuses as necessary.

MAJOR DUTIES:
      Processes student payments.
      Provides customer service to telephone callers; receives payments and provides information concerning
        student accounts.
      Processes return check, parking ticket, and online transcript payments and charges.
      Issues refunds to students using credit cards.
      Assists students using the CTC OneCard refund option, including HigherOne communications,
        corrections, card reorder, identification validation, and password reset.
      Assists students with all aspects of the HigherOne / CTC OneCard process.
      Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:
       Read, write and perform mathematical calculations at a level commonly associated with the completion of
         high school or equivalent.
       Sufficient experience to understand the basic principles relevant to the major duties of the position usually
         associated with the completion of an apprenticeship/internship or having had a similar position for one to
         two years.
       Ability to be bonded.

PREFERRED QUALIFICATIONS: (In addition to the minimum qualifications)
      Higher education coursework in a business-related field
      Experience working in an accounting or financial aid office at an institution of higher education

SALARY/BENEFITS: $25,366.62 annually. Benefits include: paid holidays, annual leave, and the State of Georgia
Flexible Benefits Program.

APPLICATION PROCEDURE: APPLY ONLINE ONLY @ www.chattahoocheetech.edu and select “Jobs at
Chattahoochee Technical College.” For a complete file fill out an online application, upload resume, and transcripts
(transcripts may be unofficial at this time). Before a candidate is hired, a pre-employment criminal background
investigation and employer/professional reference check will be conducted. Following screening, candidates may be
asked to submit further documentation.

RESPONSE DEADLINE: Open until filled

ANTICIPATED OFFICIAL EMPLOYMENT DATE: December 2010 – January 2011
EMPLOYMENT POLICY: Chattahoochee Technical College is accredited by the Commission on Colleges of the Southern
Association of Colleges and Schools to award technical certificates of credit, diplomas, and associate of applied science degrees.
Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions
about the accreditation of Chattahoochee Technical College. Chattahoochee Technical College does not discriminate on the basis
of race, color, national origin, gender and disability. Inquiries must be directed to the Title IX and 504 Coordinator, Chattahoochee
Technical College, 980 South Cobb Drive, Marietta, Georgia, 30060.


                                    A UNIT OF THE TECHNICAL COLLEGE SYSTEM OF GEORGIA
Cashier
FIN/33
Finance                                                                         FLSA Status: Non-Exempt

 JOB SUMMARY

      This position is responsible performing cashiering and customer service duties.

 MAJOR DUTIES

         Processes student payments.
         Provides customer service to telephone callers; receives payments and provides information concerning
          student accounts.
         Processes return check, parking ticket, and online transcript payments and charges.
         Issues refunds to students using credit cards.
         Assists students using the CTC OneCard refund option, including HigherOne communications,
          corrections, card reorder, identification validation, and password reset.
         Assists students with all aspects of the HigherOne/CTC OneCard process.
         Performs other related duties as assigned.

 KNOWLEDGE REQUIRED BY THE POSITION

         Knowledge of accounts receivables processes.
         Knowledge of job related software programs.
         Knowledge of customer service standards.
         Skill in decision making and problem solving.
         Skill in dealing with the public.

 SUPERVISORY CONTROLS

      The Bursar assigns work in terms of somewhat general instructions. The supervisor spot-checks completed
      work for compliance with instructions and established procedures, accuracy and the nature and propriety of
      the final results.

 GUIDELINES

      Guidelines include the Employee Handbook and supervisory instructions. These guidelines are generally clear
      and specific, but may require some interpretation in application.

 COMPLEXITY/SCOPE OF WORK

         The work consists of related customer service and cashiering duties. The need for accuracy contributes to
          the complexity of the position.
         The purpose of this position is to receive and process student payments. Success in this position
          contributes to the efficiency of office operations.

 CONTACTS

         Contacts are typically with students, co-workers, faculty and staff, and members of the general public.
         Contacts are typically to give or exchange information, to resolve problems, or to provide services.


 PHYSICAL DEMANDS/ WORK ENVIRONMENT
       The work is typically performed while sitting at a desk or table or while sitting, stooping, standing and
        walking.
       The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

    None.

MINIMUM QUALIFICATIONS

       Read, write and perform mathematical calculations at a level commonly associated with the completion of
        high school or equivalent.
       Sufficient experience to understand the basic principles relevant to the major duties of the position, usually
        associated with the completion of an apprenticeship/internship or having had a similar position for one to
        two years.
       Ability to be bonded.