Job description by VII9jovw

VIEWS: 2 PAGES: 6

									         Position Description
Position reference:

Title:                      Social Work Resource Assistant
                            Social Work Operations

Location:                   Specific Site to be allocated

Accountable to:             Social Work Supervisor

Personnel delegations:      N/A

Financial delegations:      N/A


Role of Child, Youth and Family
The purpose of Child, Youth and Family is to advance the wellbeing of families and
the wellbeing of children and young people as members of families, whanau, hapu,
iwi and communities. Children and young people who require care or protection or
who have offended are the primary focus of the Department. Child, Youth and
Family will work closely with communities and community providers to provide
support to children and young people and their families.

Child, Youth and Family operates in an environment of sensitivity, a high level of
public interest and constant public scrutiny.

Child, Youth and Family delivers the following key services:

    Information to promote public awareness and prevent child abuse and neglect.         Formatted: Indent: Left: 0", First line: 0",
                                                                                          Bulleted + Level: 1 + Aligned at: 0" + Tab
    Statutory care and protection and youth justice services to children, young          after: 0.25" + Indent at: 0.25", Tab stops:
                                                                                          0.39", List tab + Not at 0.25"
     people and their families.
    The development and funding of community services.
    Adoption services.
    Policy advice and services to the Minister of Social Services and Employment.

Our statutory role is defined by the Children, Young Persons and Their Families Act
1989, the Adoption Act 1955, the Adult Adoption Act 1985, the Adoption (Inter-
country) Act 1997, and the Guardianship Act 1968.

In all of our activities we seek to realise our vision, and to model and encourage
others to demonstrate our identified values.

                                                                                      1
Child, Youth and Family’s Vision
The Department of Child, Youth and Family Services (Child, Youth and Family) exists
to provide high quality services to children and young people who need care and
protection or who offend, and to support and assist families to keep their children
safe.

Its strategic vision is

          ‘‘Safe children in strong families and responsive communities:
              free from abuse, free from neglect, free from offending”.

The Department also works closely with others, both government agencies and
community groups, who have responsibilities in relation to families, so we can deliver
a coordinated response across the social services sector.

The Department is committed to the Principles of the Treaty of Waitangi, both
through its social work practice in ensuring that Maori children are safe and can
flourish in their communities', and through funding services provided by Iwi and Maori
Social Services where these are the most appropriate for children, young people, and
their whanau and hapu.


Purpose of position
The Social Work Resource Assistant, Social Work Operations will provide social work
support services to social workers that promote the protection, well being and best
management of children and young persons in safe families. The Social Work
Resource Assistant will work toward this goal through the delivery of a range of tasks
as agreed with the Social Work Supervisor including:

To work with and under the supervision and guidance of social work staff by:

   1. Providing resource assistance in the management of children and young
      persons receiving social work services.

   2. Undertake simple / routine information gathering and recording, including
      CYRAS data entry and associated reports as required.

   3. Completing appropriate tasks associated with case plans.

   4. Fostering cooperative working relationships with internal colleagues and
      external partners and stakeholders.

   5. Compliance with all departmental policy and procedures.

   6. Managing work priorities, personal workload and stress levels with the support
      of the supervisor.

   7. To undertake any other social work resource and administration support
      activity that falls within the general purpose of the position, as appropriate.




                                                                                     2
The Social Work Resource Assistant is not a social worker in training, or para social
worker. The position does not undertake social work activities and does not have a
case load.

The Social Work Resource Assistants are part of a team of social workers and work
proactively in that team to produce effective outcomes.

The Social Work Resource Assistant is an additional resource to support a team of
social workers by carrying out those routine social work administration activities that
do not require a social worker to complete. As a member of a social work team, the
Social Work Resource Assistant will participate in an appropriate induction process
and regular supervision.



Social Work Assistant Tasks
(To be undertaken under the direction of social workers/social work supervisors).

                                                                                          Formatted: Indent: Left: 0", Hanging: 0.39",
1.   Gathering and providing appropriate information to clients, professionals,           Numbered + Level: 1 + Numbering Style: 1, 2,
     colleagues and others.                                                               3, … + Start at: 1 + Alignment: Left + Aligned
                                                                                          at: 0" + Tab after: 0.25" + Indent at: 0.25",
2.   Completing agreed tasks associated with the notification, investigation FGC /        Tab stops: 0.39", List tab + Not at 0.25"
     FWA and court process, including helping to prepare a range of reports,
     arranging and setting up of meetings, filing and service of documents. etc.
3.   Keeping factual and timely formal records through the use of computer based
     and other information systems, e.g. CYRAS inputting and paper based files
4.   Assisting the social worker to meet organisational quality assurance and
     reporting requirements – e.g. 3 monthly home visits, KPIs etc
5.   Complete whanau searching/genogram activities.
6.   Assist the social worker to monitor departmental obligations for CYP in care.
7.   Make necessary administrative arrangements for children in placement and/or
     programme transition.
8.   Organise holiday placements and/or access arrangements for CYP in care.
9.   Assist social workers with managing of client financial plans, board payment
     adjustments, and clothing grant payments by carrying out administrative tasks
     associated with these.
10. Provide general support to the team, e.g. telephony and reception duties as
    required.
11. Assist team in CPRP preparation etc.




                                                                                      3
Relationship and Interagency cooperation
                                                                                       Formatted: Indent: Left: 0", Hanging: 0.39",
12. Making a positive contribution to the development of a co-operative relationship   Numbered + Level: 1 + Numbering Style: 1, 2,
    with the supervisor. This includes actively participating in supervision.          3, … + Start at: 1 + Alignment: Left + Aligned
                                                                                       at: 0" + Tab after: 0.25" + Indent at: 0.25",
13. Working collaboratively with relevant others within the workplace and wider        Tab stops: 0.39", List tab + Not at 0.25"
    communities. Having a functional relationship with:
 Other Social Work Resource Assistants
 Social work practitioners and Senior Practitioners
 Social Work supervisors
 Practice Manager and SDU Managers as required
 Administration staff including Administration Support Officers and Supervisors
 Local Iwi Social Services;
 Local community groups, networks and social service agencies;
 Other Government agencies as required



Organisational
                                                                                       Formatted: Indent: Left: 0", Hanging: 0.39",
14. Following legislative requirements, and Departmental policies and practices at     Numbered + Level: 1 + Numbering Style: 1, 2,
    all times.                                                                         3, … + Start at: 1 + Alignment: Left + Aligned
                                                                                       at: 0" + Tab after: 0.25" + Indent at: 0.25",
15. Accepting responsibility for accurate entering of data required for casework       Tab stops: 0.39", List tab + Not at 0.25"
    recording and CYF information.
16. Accepting and obeying all lawful and reasonable instructions given by
    managers.

Self Management
                                                                                       Formatted: Indent: Left: 0", Hanging: 0.39",
17. Planning and taking opportunities for training, coaching and other professional    Numbered + Level: 1 + Numbering Style: 1, 2,
    development possibilities.                                                         3, … + Start at: 1 + Alignment: Left + Aligned
                                                                                       at: 0" + Tab after: 0.25" + Indent at: 0.25",
18. Managing work priorities, personal workload and stress levels with the support     Tab stops: 0.39", List tab + Not at 0.25"
    of the supervisor. This includes the taking of annual leave and TOIL as
    appropriate.
19. Complying with CYF policies on health and safety in the workplace and
    participating as part of the organisation to provide for a safe and healthy work
    environment.
20. Complying with requirements of the Department’s Supervision policies.




                                                                                   4
                         APPOINTEE SPECIFICATION




Qualification

A minimum of four years’ secondary education.
An understanding of social work practice and operations within CYF would be
beneficial but not essential


The successful appointee will be able to demonstrate the possession of the following
abilities and qualities:


Team Work and Co-operation - A demonstrated ability to contribute as a member of
the team and to an environment of co-operation. This includes the ability to be
adaptable and responsive within a changing work environment.

Self-confidence - Demonstrate confidence in own judgement on matters of integrity,
confidentiality, flexibility and initiative.

Resilience - A demonstrated ability to persevere though periods of heavy workload
and stressful situations.

Conceptual thinking - The ability to identify patterns or connections between
situations; identify key or underlying issues in complex situations and resolve these
by using creative, conceptual and inductive reasoning.

Analytical thinking – The ability to understand a situation by breaking it into smaller
pieces, to be systematic, to trace cause and effect implications, and to set priorities.

Interpersonal understanding – A desire to understand the structure and protocols
of other cultures and a willingness and aptitude to utilise these for the benefit of
clients of the Service.

Achieving the task – Ability to organise work through an efficient use of time,
working independently as required, setting targets and achieving them.

Relationship building - A demonstrated ability to establish working relationships
with individuals, social work teams, caregivers, voluntary agencies and others
stakeholders.

Influencing others - Ability to influence others in a non-directive manner.

Computer systems - Familiarity with and skills in the range of computer systems
used by CYF.
                                                                                        5
Communication Ability to influence others through persuasive written and oral
communication and clear logical presentation of facts.

Information seeking and interpretation – An ability to elicit basic information and
record/relay accurately through a wide range of information gathering skills.

Listening and responding – An ability to listen, clarify and respond appropriately.

Role clarity – An ability to be clear about one’s role and to evaluate the purpose of
taking a particular action.

Service orientation –An ability to work within the framework of CYF (and where
appropriate, Iwi Social Service) toward meeting the desired outcomes for clients.

Health and Safety
It is the Department’s policy to act positively in creating and maintaining a safe and
healthy working environment and to comply with health and safety measures
required by law. This includes providing necessary information, training and
supervision for all employees.

Personal Commitments
Demonstrated evidence of commitment to the following is required:

    The Department of Child, Youth and Family Services vision, mission and goals.               Formatted: Indent: Left: 0", Hanging: 0.39",
                                                                                                 Bulleted + Level: 1 + Aligned at: 0.25" + Tab
                                                                                                 after: 0.5" + Indent at: 0.5", Tab stops: Not
    Treaty of Waitangi, Te Pounamu, Te Punga and Puao-te-Ata-tu.                                at 0.5"
                                                                                                 Formatted: Indent: Left: 0", Hanging: 0.39",
    Working with clients and colleagues in a culturally sensitive and appropriate manner.       Bulleted + Level: 1 + Aligned at: 0.25" + Tab
                                                                                                 after: 0.5" + Indent at: 0.5", Tab stops: Not
                                                                                                 at 0.5"
    Equal employment opportunities, including a knowledge of and commitment to the
     Department’s policies on Lali, Gatherings and Pathways.                                     Formatted: Indent: Left: 0", Hanging: 0.39",
                                                                                                 Bulleted + Level: 1 + Aligned at: 0.25" + Tab
                                                                                                 after: 0.5" + Indent at: 0.5", Tab stops: Not
Certificate                                                                                      at 0.5"

This appointee specification is certified correct                                                Formatted: Indent: Left: 0", Hanging: 0.39",
                                                                                                 Bulleted + Level: 1 + Aligned at: 0.25" + Tab
                                                                                                 after: 0.5" + Indent at: 0.5", Tab stops: Not
                                                                                                 at 0.5"
August 2005

CALLCONTACT CENTRE RESOURCE ASSISTANT TASKS
  1. Recording notifications the outcomes of which have been assessed by a duty
     social worker/supervisor.
  2. Occasional emergency typing, e.g. critical notifications when typing services
     are not available,
  3. Daily roster to support duty supervisor to do CYRAS checks and record the
     CYRAS ID of children.
  4. Uplifting and distributing faxes to duty supervisors; faxing to site; recording in
     registers; elementary enquiries to obtain more information, e.g. if faxes lack
     pages, are illegible, address or names not supplied.
  5. Process notifications of which the intake text and response decision have
     been completed by ISW.

                                                                                             6

								
To top