CHAMPS2-M-P0-Change Drivers by xa0usF8Q

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									                                                                             Change Drivers


Example of potential change drivers for Environmental Services within Local Authority (UK):


(1) SOCIAL:
        Low satisfaction with service
        Liveability concerns
        Collaboration (police, health service, housing, education)


(2) SERVICE QUALITY:
        Cleanliness standards
        Cleanliness comparisons
        Local Area Agreement targets


(3) POLITICAL:
        Comprehensive Area Assessment targets
        Effect of localisation and devolution
        Voter impact


(4) FINANCIAL:
        Efficiency savings
        Landfill taxation costs
        Government spending review targets


(5) LEGAL :
         Recycling targets
         Landfill directives


(6) STAFF:
        Staffing levels
        Lack of empowerment
        Job satisfaction


(7) INTERNATIONAL:
        Street scene affects perception
        City achieving world class status



EXAMPLE: Change drivers                                                                  Page 1
Version 1.1 Date 16/06/2009

								
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