JACQUE WEISS, SPHR Ridgewood, NJ - 201.410.1812 - email@example.com - http://www.linkedin.com/in/jacquednweiss HUMAN RESOURCES HR Director | Generalist | Trainer | Recruiter | Career Coach HR leader and respected Business Partner committed to making a positive difference in the business I serve for the people I support. Functioning from both a strategic and transactional perspective, I create, lead and implement HR initiatives that support achieving business goals and productive work environments, while improving retention. I have exceptional communication skills along with strong analytical and technology aptitudes and facilitate awareness with humor, insight, and understanding. Expertise includes: Employee Relations & Performance Management Recruitment & Staff Retention Talent Assessment, Training & Development Compensation & Budget Planning Internal & Web Communications HRIS & In-House Systems PROFESSIONAL EXPERIENCE Partner/Human Resource Management Consultant 2009 to present Established and managed a top tier MBA Finance recruitment program for a Retailer in bankruptcy restructuring offering high risk/high return opportunities; writer, editor and designer of a wide range of internal, external and web communications for this retailer including position descriptions, recruitment collateral, web content, and print publications; co-founder and partner in a career development consultancy; leader of a results-focused career transition/networking group; job lead developer for a green/sustainability LLC and foundation. CRUM & FORSTER, Morristown, New Jersey 2006 to 2008 Director of Field and Home Office Human Resources Directed 7 person Generalist/ER team; HR Business Partner to 5 major profit center heads who managed an employee population in excess of 2000. Originally hired as Sr. Generalist. U.S. Fire Insurance Company (dba Crum & Forster) is a division of Fairfax Financial Holdings, Ltd., Ontario, Canada. At third quarter close 2008 gross written premium was 794K, revenues were 1.15M and Shareholder equity was 1.3M. • Turned around a diminished HR function in less than a year, building credibility and respect with corporate leadership following a 90% turnover of the previous HR team. • Developed and implemented an objective setting/performance management system linked to the HRIS, bringing heightened focus to proactive staff development, effectiveness assessment and the company from 50% to 95% timely compliance. • Reorganized Generalist function and client assignment accountability to increase operational and financial efficiency, resulting in a 50% cost reduction and increasing the company ROI in HR. NRT, (Divison of Cendant), Parsippany, New Jersey 2005 to 2006 Regional Interim Field HR Director; Compensation Project Consultant Led a Generalist team of 5 supporting the Northeast region licensing and employee/agent population of 6,500 people. NRT owned and operated companies in over 35 of the nation’s largest metropolitan markets, under the COLDWELL BANKER®, ERA® and, SOTHEBY'S INTERNATIONAL REALTY® brand names and closed 2005 with a sales volume of 230 billion. • Launched a monthly audit process for payroll and HRIS record changes to comply with Sarbanes Oxley regulations. • Analyzed questionnaires on all jobs across the corporation for FLSA compliance project in Corporate Compensation; condensed and wrote position descriptions for newly established job titles at NRT. NORMAN LANDSBERG, New York, NY 2003 to 2005 Sales, Design and Analysis Weiss, Jacque - Resume - Page 2 Luxury high-end diamond and fine jewelry design and sales to exclusive clientele in family business with annual sales over 1M in the Diamond Exchange on 47th Street in Manhattan. • Developed desktop management tools for tracking and analysis of the family owned real estate business revenues. THE GREAT A&P TEA COMPANY, Montvale, New Jersey 1999 to 2003 V.P., Field and Corporate Recruitment and Retention; V.P., Human Resources/Generalist, Corporate and Information Systems Member of the HR leadership team serving the Generalist needs of Corporate HQ, Information Technology and the US Co. Managed a staff of 3 - 5 professionals for A&P Supermarkets, an 11 B retail/manufacturing corporation of 800+ stores in the U.S. and Canada. • Co-created the Human Resource and Information Technology tools and processes for ‘everGReen’, an ERP whose outcome aligned the business and technology framework to support future growth of a sustainable enterprise. • Established recruitment as a shared service center of excellence for the corporation and U.S. Company. • Redesigned and launched company employment website and the A&P US Co. presence on Monster.com, building profiles and training users. Invited to join Monster Executive Diversity Roundtable forum. AMERICAN INTERNATIONAL GROUP, New York, NY 1993 to 1999 Director, Information Services Group Human Resources; Director/Manager, Corporate Staffing Hands on leader, managing the 2.3M budget and recruitment analysis for Corporate Staffing while supervising the work of a staff of 20-25. Generalist and leader of HR team which supported domestic Information Technology. AIG was the world’s leading U.S. based international insurance and financial services organization, the largest underwriter of commercial and industrial insurance in the United States, and among the top-ranked U.S. life insurers. • Established career development practices in a high turnover staffing unit that promoted collaborative teamwork and open communications resulting in over 25 promotions and significantly improved retention. • Introduced and implemented the Career Opportunities Program, promoting internal mobility to employees, resulting in 500K savings in its first year. • Managed the partnerships with America Works, a welfare to work program, Adopt-a-School mentoring with Brandeis High School students and invited by Trinity Church to be a member of the Downtown Business Alliance, representing AIG. BANKERS TRUST COMPANY (now Deutsche Bank), New York, NY 1987 to 1993 Technology Human Resources Recruitment Assistant; Executive Assistant to the CIO EDUCATION, TRAINING & CERTIFICATIONS WILLIAM PATERSON UNIVERSITY, College of Education, Wayne, NJ BA in Education; 27 credits toward MA. Accepted for early admission into the English Honors Program. CORNELL SCHOOL OF INDUSTRIAL & LABOR RELATIONS Human Resource Certificate FAIRLEIGH DICKINSON UNIVERSITY, SHRM & HRCI SPHR Certification PROFESSIONAL AFFILIATIONS SHRM -- Transitioning to Green LLC -- Institute for Sustainable Enterprise -- Neighbors-helping-Neighbors -- indigoforce, LLC OTHER Word, Excel, PowerPoint, Publisher; user of various HRIS/IT/Recruitment tracking systems.
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