Document Sample
					                    EMERGENCY PLANS




   Regional Security Office - U.S. Embassy – Bucharest, 2004
                               EMERGENCY PLANS


      The primary purpose of this pamphlet is to assist individuals and
organizations in preparing a comprehensive and readily usable plan to handle
emergency situations.

An Emergency Handbook should be tailored to the organization, the location
and the people using it.

This handbook only provides a starting point, and when completed should

• Management responsibilities during emergencies;
• Outline of useful organizational structures for emergency management;

• Highlight the type of information that will be needed to plan for specific

• Provide action oriented checklist that may be followed.

            Regional Security Office - U.S. Embassy – Bucharest, 2004
                 EMERGENCY PLANS

               TABLE OF CONTENTS

               Safety Drills/Procedures for
               o Fire
               o Bomb
               o Telephone Bomb Threat
               o Chem-Bio Attack
               o Earthquake
               o Emergency Kits
               o Medical Facilities
               o Bucharest Police Sections
               o Security Tips for Household Help
               o Personal Security in Bucharest
               o (English and Romanian)
               o Automobile Security
               o Police Identification
               o Emergency Notification System
               o Incident Report Form

Regional Security Office - U.S. Embassy – Bucharest, 2004
                                   EMERGENCY PLANS


Fire awareness and safety should be an every day practice. Each employee should go through
his/her area, cleaning out any accumulation of old papers and boxes paying attention to the
storage of flammables; eliminating unnecessary or dangerous extension cords; watching for
overloaded circuits and using care when smoking. Employees should know the location of
fire extinguishers and hoses in their general area. Most importantly, employees should know
the location of fire exits.

In case of an evacuation employees should:

1. Secure sensitive material.
2. Doors and windows should be closed, but unlocked.
3. All Electrical items should be unplugged.
4. Visitors should be directed/escorted to the nearest exit.
5. The building supervisor will notify everyone where they should gather and notify all
   personnel when it is safe to re-enter the building.
6. ____________________________________________________________________
7. ____________________________________________________________________
8. ____________________________________________________________________
9. ____________________________________________________________________
10. ____________________________________________________________________


             Regional Security Office - U.S. Embassy – Bucharest, 2004
                                     EMERGENCY PLANS

        Any person who receives a telephone bomb threat of any nature should carefully
record the circumstances and notify their immediate supervisor.
        The individual receiving the call should stay calm and try to obtain as much
information as possible (see attached form).
        The objective is to keep the caller on the phone and develop as much information as
possible. Obviously, at some point the caller will hang up and at that point, he/she should
notify their immediate supervisor.
        If an evacuation is ordered, doors and windows should be left open to minimize the
blast effect. Personnel should leave only through exits that have been thoroughly searched.
Employees will be instructed where to assemble and when they can re-enter the building.

If a search is ordered, each supervisor will dispatch members of his/her section to search their

The following is a guide for quick inspection of your area:

• Search the top of chairs, desk, tables and bookcases.
• Inside of bookcases, including behind books.
• Wastepaper baskets. Underneath all furniture. Remainder of room.
• Outside balconies. Storage areas. Rest rooms – inside toilets, trash cans.
• Leave Doors/windows open.
• Report findings to your supervisor or section head.
• Wait for further instructions.
• If an unidentifiable package or object is found,
• DO NOT TOUCH IT. Report the findings immediately to the supervisor or section head.
• If a bomb is found, the local authorities/Explosive Team should be called.
In the event of an explosion in the building, remain in your area. Under no circumstances
should you look out your window or proceed to the site of the explosion. Wait for further

              Regional Security Office - U.S. Embassy – Bucharest, 2004
                                      EMERGENCY PLANS

                      TELEPHONE BOMB THREAT

Time call received:_________________
Time caller hung up:_________________
TRY TO ASK THE FOLLOWING QUESTIONS:________________________________
WHAT KIND OF BOMB_____________________________________________________
WHEN IS THE BOMB GOING TO EXPLODE__________________________________
WHERE IS THE BOMB LOCATED___________________________________________
WHAT DOES THE BOMB LOOK LIKE_______________________________________

 Tell the caller that people are in the building and will be injured. After the caller hangs up,
report the details to: RSO, ADMIN, DCM.

Then Circle:
Sex of caller:                male female
Age of caller:                child   teenager adult
Tone of voice:                loud soft angry calm hurried
Attitude of caller:           serious joking warning threatening
Language/Accent:              U.S.    other
Background noises:            bar    party music foreign languages street no noise

Other remarks:___________________________________________________________
Keep this near your phone.


               Regional Security Office - U.S. Embassy – Bucharest, 2004
                                  EMERGENCY PLANS

                           CHEM/BIO ATTACK

In the event of a chem./bio attack at home or office:

•Close all windows and doors.
•Turn off any forced air heat/cooling system.
•Move to an interior room with a bathroom and take with you a phone.
•Tape/plug all cracks around the doors/windows and any other openings, don’t forget to
cover the bathroom vent.

•Notify your immediate supervisor of your status and wait for further instructions.



             Regional Security Office - U.S. Embassy – Bucharest, 2004
                                      EMERGENCY PLANS


In the event of an earthquake, whether at home or the office, the following procedures should
be followed:

Take cover, stand in a strong door way, or under strong furniture. DO NOT try to run

Once the main event is over, evacuate the area to an open area; there may be additional after
shocks. Report to your supervisor. Assist those who need help.

Do not re-enter buildings until it has been determined that it is safe.

If there is time, turn off all gas appliances, turn off and unplug all electrical appliances.

At home, you should maintain a supply of food, water, blankets, flashlight and other
emergency items.

If the structure of your building is damaged, be very careful while making any attempt to
assist injured people. The structure is now unstable and may collapse.

Company personnel should gather in a clear, safe area and begin setting up a triage station
and a command post (CP). ALL PERSONNEL must report their status to the CP and await
further instructions. A combined, organized search of collapsed buildings will be established.


               Regional Security Office - U.S. Embassy – Bucharest, 2004
                                       EMERGENCY PLANS

                               EMERGENCY KITS
                         Sustenance Items and Equipment kit

• First Aid kit and adequate supply of prescription medication.
• Flashlight with fresh batteries and/or candles.
• Small transistor radio with extra batteries.
• Matches, preferably waterproof and windproof.
• Blanket and/or sleeping bag for each family member.
• Supply of current road maps of metropolitan and country areas.
• Dry Food Items to last three days.
• Bottled water.
• Location of kit:


               Regional Security Office - U.S. Embassy – Bucharest, 2004
                                EMERGENCY PLANS

                        MEDICAL FACILITIES

  #8 Calea Floreasca Street, Sector 1

  #27-29 Iancu de Hunedoara Street Phone #: 312-7938

  #20 Constantin Brancoveanu Street Phone #: 460-3026

• CENTRUL MEDICAL “USA DESCHISA” – Ph: 444-1994, Fax: 444-1977

• Drs. Linda & Milt Hanson
  #27 PrelungireA Ghencea, Sector 6

• VILLAGE MEDICAL CLINIC, Phone & fax: 232-3580
  #119 Soseaua Nordului

• Emergency contact no.: 0723-343-219

• BIO-MEDICA International – Phone #: 211-9674 or 211-7136 (fax)
  #42 Mihai Eminescu Street.

• Private Rooms at Emergency Hospital: 230-8001

            Regional Security Office - U.S. Embassy – Bucharest, 2004
                               EMERGENCY PLANS

           Bucharest Police Sections (traffic accidents)

Police Section   District   Auto Accidents Telephone          Address
       1            1                      659.20.46
       2            1                      222.96.01
       3            1                      313.89.02
       4            1                      222.41.58
       5            1             Х        667.56.98 # 40, Bucurestii Noi Ave.
       6            2                      210.43.35
       7            2                      242.26.44
       8            2                      250.69.79
       9            2             Х        252.24.35 # 290, Pantelimon Ave.
       10           3                      313.69.45
       11           3                      321.72.12
       12           3             Х        324.50.12 #12, Stefan Nicolau Street
       13           3                      345.07.90
       14           4             Х        323.30.30 # 57, Candiano Popescu
      15            4                      499.00.71
      16            4                      332.44.34
      17            5                      410.90.02
      18            5                      335.17.57
      19            5                      423.38.91
      20            6                      637.36.50
      21            6             Х        220.01.80 #37, Dezrobirii Street
      22            6                      413.10.20
      23            5                      256.05.66
      24            5                      332.49.03
      25            4         Robberies    335.67.58 #164, Calea Serban Voda
                             from public

Police Inspectorate for Baneasa Area: I J P SAI- 232.98.35

            Regional Security Office - U.S. Embassy – Bucharest, 2004
                 EMERGENCY PLANS

Regional Security Office - U.S. Embassy – Bucharest, 2004
                                     EMERGENCY PLANS

Prior to any attack, either criminal or terrorist, there is a time frame that the assailant will
devote to survey the target. During this time, the attacker tries to determine routines
established by the victim, and locations where the victim is most vulnerable. If the attacker
determines that the target maintains good security and varies his routine, it is possible that the
assailant will choose another target. In most cases, the individuals doing the surveillance are
new to their organization and may make simple mistakes. Here are a few things you can do to
help remove your name from their list:

* Change the times you go to work and return home
       (A 30-minute change can drastically impair an attackers plan)
* Change your routes to and from home/work.
* Look outside your home for unusual situations before you leave.
* Before entering your car, walk around it and inspect it for any signs of tampering.
* Know your choke points.

BE AWARE OF the following vehicle/individual characteristics that may indicate
* Vehicles parked in prohibited zones, the same location for an extended period.
* Vehicles/people that copy your movements.
* Vehicles/people moving too fast/slow, making erratic movements or abrupt stops.
* Vehicles/people that go slow through an intersection or corner – then withdraw.
* Vehicles/people that stop nearby when you stop.
* Vehicles flashing lights.
* People that exit their vehicle when you stop.
* People turning away when observed by you.
* People hesitating or looking around when entering a building that you have entered.
* People running away.


If you believe you are being followed, do not confront the individual. Drive/walk directly to
a police station or gendarme.

              Regional Security Office - U.S. Embassy – Bucharest, 2004
                                    EMERGENCY PLANS


Be alert to suspicious persons in your neighborhood and report them to your Supervisor.

Make sure you have good exterior lighting on all sides of your residence. Check lighting
regularly and replace burned-out bulbs.

Don’t open your residence doors to strangers. Speak to them through the door. If they claim
to be police or other officials, contact the Dispatcher and wait for the mobile patrol unit to
arrive. Make sure your kids and household staff are briefed on how to answer the door.

Unannounced or unidentified visitors should not be admitted into the home. Vendors,
policemen and Embassy repairmen, should be admitted only if they are properly identified
and expected. Repairmen should not be left unattended in the residence.

Keep foliage away from your windows/entrances to eliminate hiding places for burglars.

Use your door viewer to identify visitors.

Burglars/Terrorists are always on the alert for an easy way to enter a residence. Doors,
windows and garages should be closed and locked at all times especially when the residents
are away from home, no matter how short a time.

Never leave doors or windows open when you are sleeping (unless you have grills).

Don’t leave money, jewelry or small high-value items out in the open. Take photographs of
all valuable items and record serial numbers of valuable items.

Never hide a spare key under a mat or near an entrance to your residence.

Secure all sliding glass doors and windows to prevent them from being lifted out of their

Have a list of emergency phone numbers easily available. All family members should
memorize certain telephone numbers for emergencies and know how to use the local phones.

Keep a low profile in your neighborhood. Avoid displays of affluence, and do not list name,
title or ranks on residence signs, doors or doorbell.

Blinds and draperies should be arranged so that movement within the house is not easily
observed from the street.

If you leave your residence during the evening, turn on lights and radio or TV.

              Regional Security Office - U.S. Embassy – Bucharest, 2004
                                    EMERGENCY PLANS

If you plan on being away from your residence on vacation, notify a colleague so he/she can
check your residence while you are away.

Do not schedule workmen to be in your house when you cannot be there.

If a disturbance occurs in the vicinity of your residence, alert police and stay away from your

Recommended items for your safe haven are as follows:

Telephone, telephone directory, Emergency numbers, flashlight, candles, Radio-AM/FM, fire
extinguisher, miscellaneous tools, food and water.

IMPORTANT: If you encounter a burglary in progress, do not attempt to stop the burglar.
If you are in a protected part of the house, call the Police

Frequent points of entry are garage doors and windows. If you make it difficult for a burglar
to enter, he will give up and go elsewhere.

Go over these items with your family so they will know what to do in case of an emergency.


              Regional Security Office - U.S. Embassy – Bucharest, 2004
                               EMERGENCY PLANS


 Have emergency telephone numbers available, on or near the telephone for immediate

 Know where the nearest medical facility or hospital is located. You may need to
  show someone how to get there.

 Do not allow visitors onto the property. Do not permit anyone in the house unless
  your employer tells you they will be coming. Ask for identification if anyone requests

 Do not permit your friends or family into the home unless your employer gives you
  permission in advance. You should not discuss personal information about your
  employer with your friends or family.

 Under no circumstances should any property depart the home without the employer's

 If you notice someone watching the house or acting in a suspicious manner, notify
  your employer. Note license number and descriptions of any suspicious vehicles and

 If you hear an intruder in the house, inform your employer immediately.

 Information about the occupants of the house should not be discussed on the
  telephone. If you receive telephone calls requesting information about the occupants
  of the home, hang up and inform your employer.

 All exterior doors should be kept locked - especially when you are upstairs. Gates
  should be secure.

 Know where the fire extinguishers are and how to use them.

 Know how to report safety hazards (i.e. poor electrical wiring, gas leaks, broken
  locks) to your employer.

 If you have any questions concerning the safety and security of the occupants of the
  home where you work, consult your employer.

          Regional Security Office - U.S. Embassy – Bucharest, 2004
                                  EMERGENCY PLANS

Sfaturi privind securitatea pentru personalul angajat in
                 locuintele diplomatilor americani

  Tineti la indemana liste cu numerele de telefon ce se folosesc in cazuri de urgenta (
   politie, pompieri , salvare etc ); de recomandat langa aparatul telefonic.

  Este bine sa cunoasteti locatia celui mai apropiat spital sau centru medical si sa stiti sa
   explicati cum se poate ajunge la acel loc.

  Nu lasati vizitatori pe domeniul resedintei. Nu permiteti accesul in locuinta decat cu
   permisiunea in prealabil a angajatorului dvs. Solicitati un document de identitate
   oricarei persoane care solicita accesul.

  Nu permiteti prietenilor sau rudelor dvs. in locuinta decat cu permisiunea prealabila a
   proprietarului .Nu trebuie sa oferiti informatii despre resedinta in care lucrati sau
   despre proprietar, nici chiar prietenilor sau rudelor dvs.

  Este interzis sa scoateti bunuri din resedinta in care lucrati fara permisiunea
   angajatorului dvs.

  Daca observati pe cineva care supravegheaza locuinta sau actioneaza intr-un mod
   suspect, anuntati angajatorul dvs. Notati numerele de inmatriculare a vehiculelor si
   incercati sa descrieti persoanele si vehiculele suspecte.

  Daca auziti ca cineva a patruns in locuinta, informati imediat angajatorul dvs.

  Informatii referitoare la proprietarul resedintei nu vor fi discutate prin telefon.Daca
   primiti apeluri telefonice ce va solicita informatii despre locatarii resedintei, inchideti
   si anuntati-l imediat pe angajatorul dvs.

           Regional Security Office - U.S. Embassy – Bucharest, 2004
                                     EMERGENCY PLANS


Before getting into your vehicle take a few seconds to inspect your car for signs of tampering.

Vary your routes to and from work and departure and arrival times by approximately 30
minutes. Be systematically unsystematic.

Avoid parking in unsecured areas and places that are unlit at night.

Be aware of your surroundings. Check to see who is pulling up along side of you. Be aware
of cars in front and back of you.

Be alert for motorcycles or bicycles stopping next to your car, especially if there is more than
one rider.

Remember that your vehicle is a 2,000 pound- weapon and can be used effectively against
attackers. Be prepared to take action.

While you’re driving, be prepared to take evasive actions. Play the “what if game” and think
of what evasive action you would take if the persons in the car next to you suddenly started
shooting at you or made an attempt to approach your vehicle.

Before getting in, make an obvious point of looking at the license plate. If possible, have
another person make note of the number before you depart.

Don’t get into the taxi if :
The inside door locks and handles are not working.
It is occupied by anyone else in addition to the driver.
License plates are obscured.

While you are in route:
Establish a rapport with your driver.
Do not allow the driver to pick up unknown passengers.
Stay alert.
Be prepared to take evasive actions.
Be prepared to stop the driver and get out if the driver is not using main streets, if he is
driving in the wrong direction, or using alleys and shortcuts and you are unfamiliar with the

              Regional Security Office - U.S. Embassy – Bucharest, 2004
                                     EMERGENCY PLANS

Please be alert on crowded buses and trams where pickpockets abound. Keep
handbags/valuables in front of you and watched at all times.

Choose well-lighted, well-traveled areas. If you are stopping to use a public facility such as a
pay phone, gas station or restroom, try to park in a well-lighted place.

When returning home, be aware of all vehicles and pedestrians. Keep your house and
driveway well-lit Beep your horn and have someone inside turn on lights or open the door.

Leave enough space between cars at a red light or stop sign to pull away if necessary.

Don’t be distracted by eating, drinking or talking while driving. Losing your focus on the
road and your surroundings could make you an easy target.

Be careful after a minor rear-end accident. If you are bumped from behind and you do not
feel comfortable exiting your vehicle, motion to the other driver and drive to the nearest
police station or 24 hours store.

Keep your vehicle locked and, keep the windows rolled up.

When approaching your parked car, have your keys in your hand. Check the surrounding
area for suspicious persons near your car or following you. If you see a suspicious person, do
not attempt to get in your car but walk to the nearest public place and call for help.

Do not leave your purse or valuables in view while driving or parked.

Plan your route in advance and know something about the area you’ll be driving through.
There are some areas that are not safe, day or night.

Always keep your car well maintained and make sure you have plenty of gas. You don’t want
to be stranded in an unfamiliar place or alone in an area where you can’t get help.

Never roll down your window to answer questions of passersby. This could be a pretext for
someone to take your vehicle.

              Regional Security Office - U.S. Embassy – Bucharest, 2004
                                      EMERGENCY PLANS

                            RULES OF THE ROAD
Traffic Lights
Red light (including flashing) – stop, no right turn on a red light unless there is a small yellow
flashing light next to the red light.

Yellow light (at stop light) – driver must stop before the intersection. If the vehicle is in the
intersection, the vehicle must clear the intersection.
Flashing yellow lights – the main road has the right of way, the minor road must yield.

At crossroads of nonequivalent road size, the driver moving on the minor road must make
way for the vehicles of the main road. Main roadways have right of way over minor

Vehicles turning left must yield to oncoming traffic and be aware of vehicles approaching
from the rear.

Trams have right of way.

STOP for people in crosswalks.
Unless otherwise posted, the city speed limit is 50 km.

Traffic Accidents
Stay calm.
Call police.

Have copies of your car insurance available (2-3 copies kept in car), registration and driver’s

Identifies a main road         Can stop, but no parking        No stopping or parking

Red circle indicates                   No parking on odd days

              Regional Security Office - U.S. Embassy – Bucharest, 2004
                 EMERGENCY PLANS

                    Police Scam


Regional Security Office - U.S. Embassy – Bucharest, 2004
                                    EMERGENCY PLANS

                                    “Night Clubs”

        Many new visitors to Bucharest have become victims of assault after patronizing local
‘night clubs’ that offer ‘live entertainment’.

       The typical report is as follows:

 “I went to a nightclub. There were no signs indicating that there was a cover charge to get
into the establishment. I had one or two beers and purchased a drink for one of the club’s
staff members. When I decided to leave, I was presented a bill for over 3 million ROL. I
thought that was outrageous and refused to pay. The nightclub bouncer took me outside,
threatened me, and forced me to go to the closest ATM machine and withdraw money from
my account to pay the bill.”

In some instances, the victim reports the assault to the police, but because the victim is here
for only a short time, the case is not brought forward without a complainant. A review of
many of these establishments confirms that there is no cover required as you enter the club.
However, when the drink menu is provided, it clearly shows a cover charge, sometimes as
high as 400,000 ROL per person. Further review of the menu shows the cost of drinks for the
patron as well as for any that may be offered to members of the club’s staff.


              Regional Security Office - U.S. Embassy – Bucharest, 2004
                                EMERGENCY PLANS

              Personal Documents/Checklist Kit

•   Current passport for each member of family.

•   Appropriate visa (s) and accreditation documents.

•   Vehicle driver’s license.
•   Vehicle technical passport with power of attorney to drive the vehicle.

•   Sufficient cash to cover family expenses for reasonable amount of time.

•   Credit cards and checkbooks.

•   All necessary country of residence identification papers.
•   Vaccination records.

•   Current inventory of household affects/or video recording of household
    effects for insurance claim purposes.


         Regional Security Office - U.S. Embassy – Bucharest, 2004
                                             EMERGENCY PLANS

                             EMERGENCY NOTIFICATION SYSTEM

Notification system:

Once notified, each section is responsible for contacting all staff in their section and the next section in line. If
the designated contact is not available, the warden must contact and instruct someone in that section.

Building evacuation warden system:

For building evacuations, the senior staff member of each section will be responsible for notifying once all
personnel from that section are accounted for and evacuated.

                  Regional Security Office - U.S. Embassy – Bucharest, 2004
                               EMERGENCY PLANS

                            INCIDENT REPORT

Home Address:__________________________________Phone:___________________

Type of Incident:
_____Robbery/Attempted                  _____Police Contact/Detention
_____Lost/Missing Personal Item         _____Suspected Surveillance
_____Assault                            _____Threat Letter
_____Homicide                           _____Telephone Threat
_____Sexual Offense/Harassment          _____Suspicious Activity
_____Theft/Personal/Government          _____Vandalism/Property
_____Automobile/theft/break-in/Accident _____Burglary/Attempted/Break-in

Location/Date/Time of Incident:___________________________________________
Weapon Involved:_______________________________________________________
Description of Incident:____________________________________________________
Physical Injuries:                              Hospitalized: Yes  No

Description of Offender: Sex M F, Ht.     Wt.    Hair   Age Race Scars
Description of
Police Notified: Yes No           Station Notified: Yes No             Police
Report Attached:____________________________________________________


    Received by :             Date:                 Time:

            Regional Security Office - U.S. Embassy – Bucharest, 2004

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