Head of Student Recruitment
Reference No: ACBU4016
Closing date: 22 October 12 noon
Interview date: 5 November 2012
Applications should be returned in an envelope clearly marked "Confidential" to:
Human Resources Advisor
University of Bedfordshire
3 Floor Fairview House
Telephone No: 01582 743390
Alternatively applications can be sent electronically via e-mail to the following address:
All applications must be received no later than 12 noon on the above closing date. Applications will not be
accepted after this deadline.
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University of Bedfordshire
– The Facts
– Investing in Staff
– Campus Information
– Maps and Directions
University of Bedfordshire’s Mission Statement, Core Values and Beliefs
Benefits and Facilities of the University of Bedfordshire
The Application Procedure
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University of Bedfordshire
The University of Bedfordshire was established in August 2006 by order of the Privy Council, as a result of the
merger between the University of Luton and De Montfort University’s Bedford campus.
However, our history dates back to 1882, when Bedford Training College was founded. Since that time, the
University has established a reputation for delivering excellent teaching, not least in the areas of sport, teacher
training and media.
The University of Bedfordshire is a teaching intensive institution with a broad portfolio of courses, focussing
primarily on vocational areas including education, health, media, sport, computing and business. Our students
are drawn from both home and abroad – with substantial success in recruiting from the EU, China, India,
Pakistan, Nigeria and elsewhere.
We have some 24,000 students, with 46% of students aged over 25 years old, and around 1,200 members of staff
across our two main campuses in Luton and Bedford, the Butterfield Park and Putteridge Bury sites on the
outskirts of Luton, the new Buckinghamshire campus in Aylesbury, and across hospital sites in Bedfordshire and
Buckinghamshire and several partner institutions including local FE colleges and the British School of Osteopathy.
We are undergoing a £180m expansion and development programme in our campuses
We won the Queen’s Award for Enterprise: International Trade 2011, the most prestigious corporate award
We are a leading partner in the Bedfordshire Olympic Opportunities Support Team (BOOST) which aims to
maximise the benefits of the 2012 Games to Bedfordshire’s businesses
We received the Fairtrade Status Award in 2012, and we are one of the highest climbing institutions in the
Universities Green League 2011 ranking 53 out of 138
Our graduates enjoy excellent employment rates, with 90% in work and/or further study within six months of
graduating (Destinations of Leavers from Higher Education 2010)
In The Guardian’s University Guide 2013’s league table for English we have jumped a massive 59 places
ranking 43 out of 102, and appear in 15 subject tables
The Government chose us as a Centre of Excellence in Teaching and Learning in 2007, awarding us £3.3m.
The CETL leaves an extensive legacy of an employment focused curriculum providing staff development and
support. It is now known as the Centre for Learning Excellence
The Faculty of Education, Sport and Tourism is one of the UK’s largest providers of teacher training
Our Careers and Employment Service has been commended by the Association of Graduate Careers
Advisory Services (AGCAS) for incorporating skills into degree courses to make students more employable
We have industry links with some 4,000 organisations including the BBC, TUI and Channel 4
We were commended for our ‘world-leading’ research in the Government’s Research Assessment Exercise
We have been awarded top marks – a ‘confidence’ rating – in our most recent Quality Assurance Agency
Our staff have received a number of National Teaching Fellowship Awards for outstanding contribution to
teaching and learning
Investing in staff
The University considers its staff to be its single most important resource, upon whom the quality of service we
offer to students, external customers and stakeholders depends.
It is our aim to help all our employees reach their full potential and we demonstrate this commitment by offering a
full range of training opportunities and events via our Organisational Training and Development Unit.
The University of Luton was the first University to gain the prestigious Investors in People award in 1994 and
further to the assessment in June 2011 we achieved the Gold award in IiP as the University of Bedfordshire. We
will retain this status for 3 years.
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Queen’s Award for Enterprise
The University was presented with the Queen’s Award for Enterprise: International Trade 2011. We won the
accolade for our “outstanding achievement in increasing its overseas income by 154 per cent over three years
and producing an aggregate of £54m over that period". The Queen’s Awards for Enterprise are made annually by
HM The Queen and are the most prestigious corporate awards that any UK business can win. The independent
awards are given for five years and show how successful a business is.
Funding for research has doubled following the University’s successful performance in the Government’s
Research Assessment Exercise (RAE) 2008. Bedfordshire was commended for its ‘world-leading’ research in
several areas including Communications, Cultural and Media Studies, Earth Systems and Environmental Science,
Social Work, Social Policy and Administration, Sport, Tourism and Leisure, and English Language and Literature.
The RAE also rated our research as ‘internationally excellent’ in Computer Science and Informatics, and Business
and Management Studies.
The University has four academic faculties: the Faculty of Creative Arts, Technologies and Science (CATS), the
Faculty of Health and Social Sciences (HSS), University of Bedfordshire Business School (UBBS) and the Faculty
of Education, Sport and Tourism (EST). Each faculty is led by a Dean and sub-divided into Departments, Schools
University of Bedfordshire Business School
Dean – Dr Sonal Minocha
School of Law – Professor Jonathan Black-Branch
Department of Management & Business Systems – Elizabeth Parkin
Division of Accounting and Finance – Professor Chin-bun Tse
Division of Language and Communication – Theo Maniski
Division of Marketing, Tourism & Hospitality – Dr Sally Everett
Faculty of Creative Arts, Technologies and Science
Dean – Professor James Crabbe
Department of Computer Science and Technology – Professor Yong Yue
Division of Journalism and Communications – Professor Alexis Weedon
Division of Media Arts and Production – Mr Peter Dean
Division of Art and Design – Mr Colin Davies
Division of Performing Arts and English – Professor Helen Bailey
Division of Science – Prof Jan Domin
Faculty of Education, Sport and Tourism
Dean – Dr Gordon Mellor (Acting)
Initial Teacher Training Education Department – Dr Wendy Cunnah
Department of Physical Education and Sport Studies – Dr Paul Beedie (Acting Head)
Department of Sport and Exercise Sciences – Prof John Brewer
Department of Education Studies – Juliet Fern
Faculty of Health and Social Sciences
Dean – Professor Michael Preston-Shoot
Department of Acute Health Care – Ms Judith Chappell
Department of Community Services – Dr Barbara Burden
Department of Applied Social Studies – Professor Ravi Kohli
Department of Psychology – Dr Ian Robertson
Division of Sports Therapy – Dr Lucy O’Drisocoll
Postgraduate Medical School – Dr Clare Morris (Acting Head)
Dean of Bedfordshire and Hertfordshire Postgraduate Medical School – Professor Alan Sinclair
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University College Milton Keynes
Dean – Professor Keith Straughan
iBEST Institute of Biomedical and Environmental Science and Technology (formerly known as LIRANS)
IRAC Institute for Research in Applicable Computing
RIMAD Research Institute for Media, Art and Design
IHR Institute for Health Research
IASR Institute of Applied Social Research
BMRI Business and Management Research Institute
IRED Institute for Research in Education
ISPAR Institute for Sport and Physical Activity Research
INTOUR Institute for Tourism Research
The University also has many non-academic departments including:
Registry Learning Resources
Partnership Office Knowledge Hub
Centre For Learning Excellence Putteridge Bury Conference Centre
Finance Human Resources
Facilities and Estates Information Services
EU and International Office Quality
Chaplaincy Careers and Employment Service
Development and Alumni Relations Organisational Development Training Unit
Marketing, Communications, Admissions and Recruitment
All our campuses offer close-knit and friendly environments where staff are encouraged to interact and work
The University is undertaking multi-million pound development with £85m invested in state-of-the-art facilities at
our campuses over the past four years and a further £55m to follow at our Luton campus by 2012, which include
brand-new £40m student halls Fitzroy Court which opened autumn 2011, and a new £15m Postgraduate Centre
still to come.
Luton campus, Park Square
The Luton campus is located in the town centre and is home to Luton’s main teaching buildings. It boasts a brand-
new £34m Campus Centre which opened in autumn 2010, which will act as a base for all student services, made
easily accessible via the new Student Information Desk (SiD). The new Campus Centre houses informal and
formal teaching spaces, as well as exhibition spaces for student work.
The Luton campus also has a coffee shop, restaurant and comfortable staff coffee lounge, and is within easy
walking distance of The Mall Arndale shopping centre and Luton train station.
As part of the multi-million pound redevelopment, the Luton campus has also seen a £1.4m investment in
business facilities including a new Law Moot Court and unique Business Pods, plus labs upgrades including in the
Psychology, and the Biomedical and Forensic Sciences laboratories. A further £12m is being invested in the
Computing and Media departments.
Putteridge Bury campus, Luton
The Putteridge Bury site is located four miles from the main Luton campus on the Bedfordshire-Hertfordshire
border. It is a magnificent neo-Elizabethan country mansion set in 30 acres of landscaped gardens. It is home to
the University of Bedfordshire Business School’s postgraduate courses, the University’s Conference Centre, the
Knowledge Hub and the Bedfordshire and Hertfordshire Postgraduate Medical School. The University of
Bedfordshire’s own Postgraduate Medical School is also based here.
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Luton campus, Butterfield Park
Butterfield Park is an 85-acre business and technology site providing dedicated healthcare teaching and learning
facilities to ensure that students have plenty of opportunities to develop and refine their clinical skills. Future
developments will include simulation laboratories complete with fully functional theatres, ward, and clinic
Bedford campus, Polhill Avenue
This campus has excellent facilities, a friendly atmosphere and a proven track record of exceptional teaching and
graduate employment. The campus is located 20 minutes by foot from the town centre has recently undergone a
£34m redevelopment programme which includes a new Campus Centre housing 280-seat theatre which runs
regular professional seasons, café and social space, two brand-new, fully equipped gymnasiums and state-of-the-
art sport science labs.
Buckinghamshire campus, Aylesbury
The Buckinghamshire campus is located on the ground floor of an executive building and offers state-of-the-art
facilities for healthcare subjects. Oxford House boasts a fully equipped skills lab set up to replicate a working
hospital ward, as well as an IT suite, nine classrooms, social space for self directed learning or group learning
activities, individual learning pods, open areas for small group work and clinical skills facilities.
See our website for a virtual tour of the campuses: www.beds.ac.uk/virtualtour
Luton and Bedford are situated in the county of Bedfordshire, and are ideally placed between Oxford, Cambridge,
London and Birmingham at the centre of the UK’s transport network.
Bedford, Central Bedfordshire and Luton are set to benefit from inward investment totalling more than £3.2billion
by 2012. Completed developments in and around Luton include a £0.3billion science park at Butterfield and a
£0.2billion investment into widening the M1 motorway.
There are a number of other massive developments currently in progress or in the pipeline. These include
investments into transport infrastructure:
A further £20million towards Luton Town Centre Transport Scheme
£85million Luton Dunstable busway
£16million to update the train stations and London Luton Airport.
There are also massive shopping developments underway or currently in planning process to enhance Luton’s
shopping experience. These include:
£200million investment in the redevelopment of the Power Court site (opposite the University)
£400million retail and housing development at the former Vauxhall site in Luton, also known as Napier
The University itself contributes some £300 million to the local economy each year.
The University of Bedfordshire has always maintained a strong record in applicable research and has a national
presence in knowledge transfer. The M1 Knowledge Exchange links the University of Bedfordshire with Cranfield
University in support of business development both locally and regionally. The University currently manages the
Bedfordshire and Hertfordshire Postgraduate Medical School – a partnership between the University of
Bedfordshire, the University of Hertfordshire and Cranfield University to provide healthcare courses in the region –
and the Luton and Dunstable Innovation Centre. There is certainly the potential for considerably more growth in
existing markets and in the development of new markets.
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Bedford is an idyllic riverside town on a beautiful stretch of the River Great Ouse, only 40 minutes from London by
train. Bedford has excellent transport links to the rest of the UK as it sits between the M1 and A1. Bedford’s
surrounding area has a wealth of parks and open spaces including Bedford Park, near the University campus,
which is ideal for walks, cricket, tennis and basketball. The Box End Park watersports centre offers a variety of
activities including waterski and wakeboarding, while the Priory Marina offers sailing and windsurfing. There is
also an indoor snow slope in the Xscape centre, located in the nearby town of Milton Keynes.
Slightly further afield from Bedford, there are 206 acres of open country for lake and river walks, angling, wildlife
and conservation areas. Also close by is Woburn Abbey and Safari Park, and the famous Royal Society for the
Protection of Birds (RSPB) nature reserve at Sandy.
Bedford has a museum which tells the town’s story from when it was established by the eight century Saxon chief,
Beda, to the modern day. The Cecil Higgins Art Gallery and Museum is home to award-winning collections of fine
and decorative arts from the 18 to 20 centuries.
Bedford grew around a traditional open-air market which still exists today on Wednesdays and Saturdays and is
located in St Paul’s Square, on the banks of the river.
Bedford also hosts many colourful festivals throughout the year including a festival of music, speech and drama, a
music festival, the Bedford Beer Festival and Proms in the Park. In addition, the annual Bedford Regatta and the
biennial River Festival make the most of the town’s riverside location.
Luton is the largest town in Bedfordshire and lies just 50km north of London, so the capital is only a 30-minute
train journey away. Surrounded by the beautiful North Chiltern Hills, it has excellent transport links to the rest of
the UK and Europe. London Luton Airport is just 5km from the Luton campus, Park Square and is currently the
UK’s seventh largest airport.
Luton is not only one of the UK's largest towns, but also one of its most diverse. In all, more than 100 different
nationalities make up this vibrant, multicultural society, and a firm commitment to cultural integration has seen
Luton become something of a model of amicable community relations.
Everyone in Luton benefits from all the facilities you would expect in a town of this size. Local healthcare services
include not only dedicated local GPs and community nurses, but also the large, modern Luton and Dunstable
Hospital, all of which consistently perform well in government league tables.
As for shopping, you are spoilt for choice. Right at the heart of the town, The Mall Arndale shopping centre has
recently seen a £20m redevelopment and offers 130 stores and integrated car parks. The surrounding traditional
shopping streets and Luton's famous markets perfectly complement the centre, and act as yet another testament
to the town's diversity.
The Galaxy Centre is home to an 11-screen cinema, 16 bowling lanes, pubs and restaurants all under one roof.
There is also a thriving theatre and an arts centre which holds live music events, exhibitions and comedy nights.
Maps & Directions
For maps and directions to each of the University campuses, please visit our website:
A service for tailored driving directions is available where you will be asked to enter your postcode for detailed
driving directions and a map.
If you are unable to access the internet then please contact the Human Resources Department on 01582 743376
and we will send you a map and directions.
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University of Bedfordshire’s Vision, Mission and Values
The University of Bedfordshire’s vision is of a world where all are able to benefit from transformational
We create a vibrant multi-cultural learning community enabling people to transform their lives by participating in
excellent innovative education, scholarship and research.
We have a commitment to our students, staff and stakeholders and aspire to fulfil our mission; in doing so we will
be guided by these values:
Access – we value diversity and have a student focus on all we do.
Scholarship – we develop and maintain our knowledge of subjects and disciplines which we impart to our students
through our teaching.
Partnership – we believe in working in partnership with individuals and organisations to develop our students, to
inform our applicable research and to make a difference to the communities of which we are a part.
Innovation – we expect our work to be innovative as well as true and believe in continuous improvement, thereby
enhancing the quality of all our activities.
Respect – we have a concern for all our students and staff.
Employability – we believe in empowering our students and preparing them for the world of work.
Equal Opportunities Statement
As an academic community, the University acknowledges its duty to offer the best possible education experience
to all students. The University aims to celebrate the diversity of its student body and the community which it
serves in ways which are mutually enriching. All students should, as an integral part of their experience, be able
to perceive their programmes of study within a broad cultural perspective, and the University is developing a
curriculum which is responsible to contemporary society.
As an employer, the University is working actively towards achieving a body of staff which reflects more accurately
the range of backgrounds found in society as a whole. This is being achieved through its staff recruitment,
training and development policies. Through its resource planning strategies, the University is committed to
meeting the needs of all students and staff.
The University is setting guidelines for good practice and targets for action which will be regularly monitored and
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Benefits and Facilities of the University of Bedfordshire
The University is committed to supporting staff training and personal development, with our aim being to provide
excellent training and personal development opportunities to all staff. Our Organisational Development and
Training Unit provide courses, which staff are encouraged to attend.
The University of Bedfordshire offers two pension schemes. For academic staff there is the Teachers Pension
Scheme where the employer’s contribution is 14.1% and the employee’s contribution is 6.4%. New employees
who have been active members in the Universities Superannuation scheme (USS) in the 30 days prior to
commencement at the University of Bedfordshire must continue their membership with the USS. For non-
academic staff there is the Local Government Superannuation Scheme where the employer’s contribution is
averaged at 20.2% and the employee’s contribution is variable depending on your salary.
Annual leave entitlement is generally 25 days for non-academic staff and 35 days for academic staff pro rata per
annum in addition to the 8 statutory bank holidays. In addition, concessionary days may be offered at the
discretion of the University.
During periods of absence owing to sickness, in addition to Statutory Sick Pay, there is normally an entitlement to
sickness payments under the University’s Occupational Sick Pay scheme made according to length of service.
Occupational Sick pay will only be payable in accordance with the University’s Policy on Management of Sickness
Maternity and Paternity Provision
All female/male employees are entitled to maternity/paternity leave. Actual entitlement to maternity leave and pay
is determined by length of service; full details of the schemes are available from the Human Resources
The University’s mentoring scheme is where an established member of staff offers advice, guidance and
encouragement to a new member of staff. This can be accomplished via a variety of methods, but the overriding
intention is that newcomers to the University be introduced to its values, culture and working practices within a
relationship of mutual trust and respect.
The University aims to provide parking for all staff that requires it, but this may not always be possible due to
limited parking spaces available to the University. If no spaces are available staff will be put on a waiting list and
informed by Facilities and Estates when a space becomes available.
Any employee allocated a parking space will be charged a parking fee, which is deducted from your salary on a
Allocation of a parking space is not guaranteed.
Staff Discount Scheme
The University of Bedfordshire has agreed special corporate rates at all active Luton centres where you can use
the facilities at any centre and enjoy special membership rates and discounts, thorough a discounted membership
option or a Go4Less card, which gives a discount of around 10%. To take advantage of the University of
Bedfordshire swim only, swim and gym, or swim, gym and golf memberships call 0845 3303 085, and ask for the
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membership adviser or receptionist. There are 5 membership options available; all have a joining fee of £10 to
cover administration. Membership options start at £15 per month.
Aylesbury College offers staff at the University of Bedfordshire gym membership for an amazing £10 per month
and you will only pay a one-off £15 induction fee. To enquire about gym membership or arrange an induction, call
01296 780 222.
Alexander Sports Centre, Bedford (ASC)
Is a multi-use facility offering an extensive range of sporting opportunities. The sports hall is the size of eight full
size badminton courts and is home to two tennis courts, two indoor football pitches, a full size basketball court,
indoor cricket nets, two full size volleyball courts and a climbing wall. Annual membership from £65 per annum.
As a public sector employee at the University of Bedfordshire you will benefit from special offers on the Kaarp
Voluntary Benefit website and automatic entry to Costco (subject to joining fee.) Further details are available from
the Human Resources Department.
The University operates a childcare voucher scheme where the employee will be able to take a portion of their
salary as childcare vouchers. No income tax or national insurance will be paid on the portion of salary taken as
childcare vouchers. Further details are available from the Human Resources Department.
The University recognises two unions. Academic staff are eligible to join the Universities and
College Union (UCU) and non-academic staff are offered the chance to join Unison. For further information please
contact the Human Resources. The above are guidelines only and cannot be taken to constitute part of the formal
contract of employment.
Evolution @ Josephs Hair Salon
Using New Client Invitation and a University of Bedfordshire offer; staff, their families and friends can have the
ultimate hair experience. We have combined to offer a New Client Invitation allowing new clients to be pampered
at 80 per cent off standard charge.
Zoe Dee Beauty Salon
Staff can sample a selection of their exclusive services. As most people spend £40 or more on just 1 trip to the
beauty salon, their three visit invitations always sell-out quickly. Everything listed in this three visits promotion is
with 80% off! With the Zoe Dee New Client Invitation University of Bedfordshire Employees, Friends and Family
Members can purchase this package for only £39.99.
The University has partnered with Superbreak to offer staff a ten per cent discount on hotel accommodation with
optional rail travel, theatre and dining.Superbreak is the UK’s leading short break operator.
What can it offer?
Accommodation – More than 2000 two to five star hotels in London and across the UK.
Travel – Rail Inclusive packages available from all UK mainline stations.
Airport Parking and Hotels – Book an airport hotel including parking
Dining – Great value 2 night offers with dinner at top brand hotels.
Theatre Breaks – Low cost packages to see all top West End shows
Concerts and Events – Packages to leading rock, pop, sporting and cultural events
Spa Breaks – Take time to unwind and relax.
Eurostar Breaks - Book a Eurostar break to Paris, Disneyland Paris, Lille, Brussels, Bruges, Ghent and
Planning a break at any time? ...Also available:
Attraction Breaks – Treat the family to a visit to Legoland or many other theme parks
Golf Breaks – At some of the finest courses in the land
Minicruise Breaks – Our Minicruise breaks to some of the most popular cities in Europe
Murder Mystery Breaks – Become a sleuth whist enjoying some luxury
European City & Beach Breaks – Choose from 5,000 hotels & apartments around the world
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Cyprus Nights Meze Bar Restaurant
Staff can get 15 per cent off any menu at Cyprus Nights in Guildford Street, Luton. Show your ID before ordering.
If planning a party you can also book a table for 25 guests or more to gain an additional discount off your food bill.
Staff and students can also enjoy free internet access at CAFE.CN, Guildford Street, Luton, when they buy a
meal. There's also a free tea or coffee for a trial period with any meal bought. To book a table please call 01582
ModeFlowers.com is one of the UK's leading online Flower Services. If you can't find the flowers you are looking
for on their website please call one of their friendly staff on 0800 954 1925 who will be more than happy to assist
you. Order By 5pm for guaranteed next day flower delivery.
The University has teamed up with Subway to offer all University staff an Exclusive promotional offer – a £4 meal
deal on presentation of a voucher at their participating stores in Luton and Bedford town centres.
The Houmous Bar, The Mall, Luton
All staff (and students) can claim a 10 per cent discount on purchases, on promotion of their University ID pass.
The Houmous Bar is located on Smiths Lane between Debenhams and Marks and Spencer.
Chloe’s Beauty and Relaxation
University staff can claim a 10 per cent discount by showing their staff id card at Chloe’s Beauty and Relaxation in
Bedford. They offer free parking, friendly staff and are sure you will find a perfect treatment to suit you. Their bright
and spacious salon is also the perfect venue for Pamper Parties and Group Bookings. We look forward to giving
you a warm welcome. Treatments include: tanning, nail enhancements, waxing, make-up and ear piercing. To
book call 01234 328288.
This is especially for all public sector employees. You’ll find deals on entertainment, finance, health, motoring,
shopping and travel. Offers include Alton Towers, Sea France, Sea Life Centres, Cafe Rouge and many more.
University staff can access BSO (British School of Osteopathy) treatment at the Southwark Bridge Road clinical
centre at a specially discounted rate of £16 per appointment. Just take along your University ID card. Treatment is
provided by senior BSO osteopathy degree students, supervised by tutors who are fully qualified osteopaths. The
clinic is based at 98-118 Southwark Bridge Road, London, SE1 0BQ.For more information contact:
firstname.lastname@example.org or 020 7407 0222 or www.bso.ac.uk
Health at Hand
As a member of Bedfordshire and Luton Chamber of Commerce, University employees can exclusively access
AXA PPP healthcare's free information telephone service, around the clock, 365 days a year. Their team of
nurses, pharmacists, counsellors and midwives are available night and day to give you the benefit of their
expertise. They'll answer your questions and provide valuable help and information on illnesses, treatments and
Big Yellow Storage
Big Yellow is offering University of Bedfordshire staff an extra 10 per cent discount
To receive a 10 per cent discount off the cost of storage for the length of your stay - in addition to any current
opening offer either visit stores, the website www.bigyellow.co.uk or call 0800 783 4949.
You can get membership of this chain of cash and carry warehouses that sell high-quality, nationally branded and
selected private-label merchandise at low prices. Visit www.costco.co.uk
This card costs £11 to buy for the academic year and gives you discounts and offers at a wide range of shops,
food outlets and cinemas, including Amazon, Odeon, Pizza Hut and Superdrug. To get the card contact Jon
Stanley in the Students’ Union email@example.com Remember to take a passport size photo with you.
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Based in room E203 at the Park Square campus in Luton it is open Tuesdays, Thursdays and Fridays from
12noon to 3pm. Payment is £7 per session. For more details and to book visit the sports massage website
All staff can join Frosts Gardening Club for free. As a member of the club which normally costs £10 you receive
ten per cent discount on a wide selection of products all day Thursday and Saturday. Check out
www.frostsgardencentres.co.uk for more details.
The University may agree to make a financial contribution towards fees to help an employee with an external
course. Contact Organisational Development and Training Unit by email at firstname.lastname@example.org to discuss options.
Hardware and Software
All University staff can claim an educational discount when buying IT hardware for personal use from suppliers
which are part of the Southern Universities Purchasing Consortium (SUPC). This could include buying USB flash
drives, scanners, DVD drives, or desktop computers, laptops or printers. Staff can also buy Microsoft Office from
ISD for home use for just £10! Full details are available via ISD.
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THE APPLICATION PROCEDURE
Please read the following guidelines carefully before completion of your application.
Completion of the Application Form
Your application form will be the key to deciding whether you will be called to interview, therefore, please take
your time and complete it as fully and accurately as possible. The following notes are designed to be of
assistance to you in completing the form.
Complete all sections of the form, in full.
Please use black ink or type, as this will assist photocopying.
Print your name and address in block capitals.
Please ensure that you clearly state the reference number and the post you are applying for in the space
provided at the top of the application form.
If you are applying for more than one vacancy you must complete an application form for each post.
Inform us on the equal opportunities monitoring form of any special requirements you have for interview or
Ensure that you are available to attend on the advertised interview date, where applicable, as it is rarely
possible to convene an interview panel on any other date.
Further copies of the application form can be obtained from http://www.beds.ac.uk/contactus/jobs/applying
Ensure your application form is returned to Human Resources, Park Square, Luton by 12pm on the closing
Application forms and Curriculum Vitae (CVs)
To apply for a University of Bedfordshire post, you must complete the application form provided. CVs are not
permitted as a substitute, but can be included when accompanying the application form. If an application is made
through a CV alone it will not be put forward for shortlisting.
If you are not able to include all your information in the areas provided on the form, then please feel free to attach
extra sheets, clearly labelled.
Nominate two referees in the appropriate sections who will be able to comment on your suitability for the post, one
of these should include your current or most recent employer.
We strongly recommend that you thoroughly read the job description attached to this pack as it will highlight all the
essential and desirable criteria set for this post. Through the shortlisting stage, the criterion will be used to decide
which candidates are suitable for interview.
Ensure that you use the Personal Statement section in the application form to adequately match your skills and
experience against this criteria. Demonstrate how you can meet each of the criteria identified on the person
specification, relating your skills and experience to those required. You should do this by describing/explaining
the things that you have done or achieved. These may include experience gained through employment, your
personal interests or education.
Remember, the shortlisting panel will be looking at how you best match the essential and desirable criteria so if
you do not tell us we will not know. We are unable to make assumptions about you or your abilities.
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Should you have any queries relating to the job or person specification please contact the Human Resources
Acknowledgement of your Application
Due to the high levels of applications the University receives, we are unable to acknowledge receipt of your
application. However, if you would like your application to be acknowledged, please send a small self-addressed
postcard, affix a postage stamp and return it with your completed application form and we will send it back to you
on the day we receive your application.
The Closing Date
The closing date for this post is on the front sheet of this job pack and is also stated on the advert. You must
ensure that your application reaches the University by 12 noon on the closing date as late applications are not
Applications can be sent electronically via an e-mail to email@example.com. Alternatively all
applications may also be posted or delivered to the Human Resources Office using the address stipulated on the
If you are submitting your application electronically, please note that you are not required to send any further copy
of your application via any other means. Upon successful appointment, you will be required to sign all
Your application will be treated in the strictest confidence.
If an interview date has not been confirmed on the advert or in the job pack then interviews will be held as soon as
possible after the closing date. Successful candidates selected for interview will be confirmed by letter.
Unfortunately, due to the rising costs of recruitment and our wish to direct our funds towards the provision of high
quality education, we are unable to write to unsuccessful candidates.
If you have not heard from us within 4 weeks after the post/s closing, it is unlikely that your application has been
successful on this occasion. Please do not let this deter you from applying for any future vacancies at the
University of Bedfordshire.
Unfortunately we are unable to provide candidates with feedback from their application form if they have not been
Selection criteria for interviews is based on merit only and may include one or more of the following interview
If you are expected to embark upon an exercise or presentation as part of the selection process you will be
notified of this in your interview letter.
All the information obtained during the selection procedure will be assessed and used in the final decision making
Proof of Eligibility to Work for the University Of Bedfordshire
All shortlisted candidates are asked to provide documentary proof of their eligibility to work for the
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University of Bedfordshire in accordance with the Immigration (Restrictions of Employment) Order 1996.
Candidates invited to attend an interview will be provided with information on claiming interview
expenses and where applicable, candidates' expenses will be paid on receipt of a completed
Expense Claim Form and relevant receipts within 4 weeks of receipt.
Interview expenses will not be payable where an unemployed person is able to claim such expenses from the
Employment Advice Service.
Overnight accommodation is offered for those candidates invited for interviews that live beyond a 60-mile radius.
Please contact the Human Resources Department to book accommodation for you if required.
In the event of a candidate withdrawing his/her application or refusing the offer of employment on grounds that, in
the opinion of the Interviewing Panel, are inadequate, no expenses will be paid. Where applicable the candidate
will also be asked to reimburse the University for the cost of any overnight accommodation.
The expenses of a candidate who is offered a post will be paid after commencement of employment.
Candidates who are offered the position will be required to complete a confidential health questionnaire, which will
be sent to them with their offer letter. Completed questionnaires should be sealed in the envelope provided and
returned, as soon as possible, to the Human Resources Department.
Criminal Records Bureau (CRB) Disclosure Check
Please note that some University of Bedfordshire posts may require a CRB disclosure check. In these cases
candidates will be informed at the interview. Receipt of a satisfactory check would be a condition of appointment.
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Job Title: Head of Student Recruitment
Department: Marketing, Admissions, Recruitment and Communications (MARC)
Job Reports To: Director of Marketing, Admissions, Recruitment and Communications
Location: Luton and Bedford Campuses
Post Number: NAMA4016
Pay Point: Spot Salary 45,000 to
To plan, develop, implement and monitor the University’s student recruitment activities in line with the
corporate strategic objectives set out in the University’s strategic plan. Work closely with faculties, marketing,
admissions and communications teams to increase undergraduate and postgraduate enquiries, applications
and registrants for the University of Bedfordshire primarily for the Home UK market. To establish best practice
and maintain excellence within student recruitment.
Key Elements (please tick as appropriate)
1. This post has MANAGEMENT RESPONSIBILITY YES x NO
2. This job requires SAFEGUARDING YES x NO
3. This is a KEY POST (i.e. must have nominated deputy) YES x NO
To work with the director of MARC and Heads of Marketing, Admissions and Communications to
develop annual plans to support and deliver the University’s strategic plan 2012-2017 to meet annual
student recruitment targets.
To monitor and report on the effectiveness of recruitment plans and activities and adjust plans when
necessary to respond the University’s business needs.
Manage the University’s recruitment budget to ensure the best return on investment and cost
efficiency. Provide rationale and planning proposals for more resources when appropriate.
Identify and oversee the implementation of market research programmes to ensure that student
recruitment activities, fee offerings, and (when applicable) academic provision are viable and effective
and incorporating market research feedback into the planning process.
Based on market research and feedback (eg from Open Days and visits to schools and colleges),
produce reports for senior managers and in support student recruitment activities ie provide sound
evidence on which to base plans.
Recruit and manage the student recruitment team, allocate work, monitor support and supervise
workflows to ensure priorities are met. Devise and implement staff development plans to ensure that
effective performance of team is continuously achieved in an environment of continual change.
Develop and maintain currency of skills by participating in appropriate staff training and development
Work closely with Faculties to ensure student recruitment needs are met and with MARC colleagues to
support and develop thinking of what is required for successful recruitment campaigns across various
audiences (undergraduate, postgraduate, part-time, continuing professional development etc).
Develop close relationships with partner, feeder and potential feeder Schools and Colleges to
establish, deliver and evaluate a mutually-beneficial, personalised and tailored approach to
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Work with local, regional and national organisations (eg UCAS) as required to ensure the University
meets its strategic aims.
Work with the Deputy Director of Marketing to prepare appropriate materials for use by the student
recruitment team, including the external website, prospectuses, publications and brochures, ensuring
they meet the needs of the audiences and reflect the University of Bedfordshire’s brand and latest key
messages and give the most accurate and up to date information.
Contribute to the development of the corporate brand, its values and awareness, as well as promoting
the University’s reputation externally.
Undertake such other duties commensurate with the level of the post and as may be required from time
to time by the Director of MARC in order to maintain efficient and effective operations
The role holder receives, understands and conveys straightforward information in a clear and accurate
manner both orally and in written communications. In addition, the role holder receives, understands and
conveys information which needs careful explanation or interpretation to help others understand, taking into
account what to communicate and how best to convey information to others. Also, the role holder receives,
understands and conveys complex conceptual ideas or complex information which may be highly detailed,
technical or specialist.
TEAM WORK AND MOTIVATION
The role holder is required to line manage and therefore clarify requirements; agree clear task objectives;
organise and delegate work fairly according to individual abilities; help the team focus their efforts on the
task in hand and motivate individual team members. In addition, the role holder is required to form and
communicate a clear vision of what is to be achieved overall by a team; encourage individuals to contribute
to this common goal to the best of their ability; create a sense of unity and common purpose.
LIAISON AND NETWORKING
The role holder is required to carry out standard day to day liaison using existing procedures in order to
ensure dissemination of information in the right format to the right people at the right time; build relationships
and contacts to facilitate future exchange of information. The role holder is required to participate in networks
within the institution or externally in order to influence events or decisions; undertake active collaboration to
pursue a shared interest. The role holder is required to initiate, build or lead internal networks; maintain
relationships over time; establish communication channels for self or others to use in order to influence
events or decisions; undertake active collaboration to pursue a shared interest. The role holder is required to
initiate, develop or lead networks which are external to the institution in order to ensure dissemination of
information in the right format to the right people at the right time; build relationships and contacts to facilitate
future exchange of information.
The role holder is required to deal with internal or external contacts where the service is usually initiated by
the role holder, working within the institution's overall procedures or policies; AND OR understand and
explore customer's needs; adapt the service accordingly to ensure the usefulness or appropriateness and
quality of service (content, time, accuracy, level of information, cost). In addition, the role holder is required
to set the overall standards for service across a function or area of the institution; monitor service levels; pre-
empt changes in customers needs and anticipate future requirements; maintain overall quality balancing
different demands; ensure others have the support they need to provide quality service and fulfil their role.
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DECISION MAKING PROCESSES
The role holder is required to take independent decisions which have a significant impact. The role holder is
required to be party to some collaborative decisions; work with others to reach an optimal conclusion which
have a significant impact. The role holder is required to provide advice or input to contribute to the decision
making of others which have a significant impact.
PLANNING AND ORGANISING RESOURCES
The role holder is required to take responsibility for the operational planning and organisation of larger
projects or an area of work; co-ordinate a number of teams or projects on a monthly, quarterly or annual
basis; set performance standards and establish monitoring procedures to keep track of progress across
these different aspects of work; provide input to longer term planning.
INITIATIVE AND PROBLEM SOLVING
The role holder is required to use initiative and creativity to resolve problems where the optimal solution may
not be immediately apparent but has to be assessed by a process of reasoning, weighing up the pros and
cons of different approaches; identify and assess practical options; break the problem down into component
parts. The role holder is also required to resolve problems where there is a mass of information or diverse,
partial and conflicting data, with a range of potential options available; apply creativity to devise varied
solutions, approaching the problem from different perspectives.
ANALYSIS AND RESEARCH
The role holder is required to identify an appropriate existing method of analysis or investigation according to
the data and objectives; recognise and interpret trends or patterns in data; identify or source additional
information which could potentially help the investigation as the analysis progresses. The role holder is also
required to analyse or research complex ideas, concepts or extensive data from different perspectives; work
out how best to apply existing methodologies according to the overall context, objectives and expectations;
identify the relationship between complex, interdependent factors.
SENSORY AND PHYSICAL DEMANDS
The role holder is required to carry out tasks at a level which would require either learning certain methods
or routines or involve moderate physical effort.
The Role Holder is required to work in an environment which is relatively stable and has little impact on the
role holder or the way in which work is completed.
For example, a stable office environment.
PASTORAL CARE AND WELFARE
The role holder is required to give advice on commonly occurring welfare issues or queries; follow standard
welfare procedures for the institution; recognise when an individual should be referred elsewhere for
professional help; respect confidentiality. In addition, the role holder is required to give support, guidance or
pastoral care where standard procedures do not always exist; maintain confidentiality and build trust; judge
when to listen, when to give advice or guidance and when to refer the individual for professional help; be
fully aware of support networks for both themself and the individual. Also, the role holder is required to show
sensitivity to those who may need help or, in extreme cases, are showing signs of obvious distress; initiate
appropriate action by involving relevant people
The role holder is required to advise or guide new starters working in the same role or unit on standard
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information or procedures. The role holder is required to train or guide others on specific tasks, issues or
activities; give advice, guidance and feedback on the basis of their own knowledge or experience; deliver
training. The role holder is required to carry out training or development activity according to the needs of the
individual or group; identify current capabilities and future needs; define the performance standards required;
identify appropriate developmental activity; assess the application of learning; give feedback and guidance on
TEACHING AND LEARNING SUPPORT
As a senior manager the role holder will carry out some training, monitor performance and give feedback
KNOWLEDGE AND EXPERIENCE
The role holder is required to be recognised as an authority in their field or specialism within the institution or
amongst external peers, based on demonstrated expertise; shape and influence developments within the
institution through their own contribution to their area of expertise.
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Essential Criteria Desirable Criteria Evidence
(Indicate were evidence will be
assessed from )
An undergraduate degree or equivalent Master’s degree or other higher Application Form
Qualifications CIM or other relevant professional qualification level qualification
Recent knowledge and/or Application Form
Knowledge Extensive knowledge of student recruitment in an experience of the higher Interview
educational setting education sector
Experience of working within Application Form
Experience Significant experience of student recruitment, the education sector, preferably Interview
including managing teams and developing staff at FE or HE level Presentation
Experience of producing and executing strategic
student recruitment plans
Experience of developing close working relationships
with internal and external contacts
Setting and managing significant budgets, providing
Experience of working with other internal departments
to deliver projects
Experience of producing reports
Experience of working with teams with dotted line
Experience of commissioning quant and qual research
Experience of working with a CRM system
Ability to engage and influence at Senior Management Application Form
Skills/abilities/ level Interview
competencies Proven leadership skills
Excellent verbal and written communication skills –
able to deliver clear, concise written reports
Excellent Presentation skills
Ability to prioritise and work under pressure
Proven management skills and ability to motivate
Attention to detail
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Positive and enthusiastic with a can-do approach Interview
Attributes Confident and inspiring
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The University of Bedfordshire is fully committed to the principles of equality in all its actions. Members of the
University’s community are expected to respect and value individuality, differences and diversity; and work with
others in an inclusive and consultative manner. A commitment to equality of opportunity for all individuals
irrespective of their age, belief, disability, gender, race, religion or sexual orientation is at the core of what we
do and members of the community must actively promote a positive non-discriminatory work and learning
environment for fellow staff and students. Employees should demonstrate an understanding of the University’s
commitments to equality and diversity as an integral part of the university’s core values and be able to identify
and challenge discrimination, harassment, prejudice and inappropriate behaviour.
Health & Safety Statement
All employees are required to ensure that all duties and responsibilities are discharged in accordance with the
University’s Health and Safety (H & S) at Work Policy. They should take reasonable care for their own H & S
and that of others who may be affected by what they do or do not do. Staff should correctly use work items
provided by the University, including personal protective equipment in accordance with training or instructions.
Employees must make proper use of any equipment and systems of work provided and take all reasonable
steps to ensure that control measures are properly used. Employees must work with their Line Managers to
ensure that an inventory is retained of all hazardous substances in the office that could be released into the
environment. Employees are expected to identify operations that use significant amounts of energy, with a view
to reducing consumption. This includes identifying operations that use resources, such as paper, and review
the need for the current level of consumption, identifying savings where possible. Employees are expected to
identify waste streams with a view to recycling and reuse, minimising office energy use in heating and lighting.
Note: the content of this Job Description does not preclude other work required by the faculty
department. Details of accountabilities will be discussed at annual reviews.
Date Job Description issued to, discussed with and understood by Post Holder ------------------------------------------
Name of Post Holder: ---------------------------------------------------------------- Signature: ------------------------------------
(I confirm I have been briefed on the requirements of this Job Description and other related documents)
Name of immediate Line manager: ----------------------------------------------- Signature: ------------------------------------
(I confirm I have briefed the Post Holder on the requirements of this Job Description and other related
Amended by: Dated: Version:
March 2012 (v3) 22