010 Have your Say Listening Exercise Staff Engagement Cover Sheet by HC12092903849


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           “Health for All Have Your Say” Emerging Themes –
                            Staff Engagement

Agenda Item:               7.3                          Reference:               W08-09/010
Report to:                 PCT Board                    Meeting Date:            8 April 2008
Lead Director:             Jo Harvey, Director of Workforce
Lead Officer:              Marianne O’Hanlon, Head of Workforce Modernisation
Contributors:              N/A
Report History:            Date:                Submitted to:       Brief Summary of Outcome
Area of Activity:          Commissioning                                                         
                           Primary Care & Provider Services                                      
                           Health Inequalities                                                   
Summary:                   The listening exercise has provided a wealth of information and feedback
                           from staff.

                           Key themes are outlined in the paper in relation to both the commissioning
                           plan and staff’s views on working in the NHS/the PCT in general.

Recommendation:            To Approve
                           To Note                                                               
Next Steps:                Consider how to respond to issues raised specifically by staff through the
                           listening exercise.

                           Build on positive response to staff listening events through development of
                           the Staff Engagement Plan.

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What are the implications for the following (please state if not applicable):
Financial                  May be increasing costs due to on-going staff engagement

Value For Money            Investment in staff engagement can result in higher motivation, productivity

Risk                       Risk of not taking this forward is staff demotivation and non-engagement

Legal                      N/A

Workforce                  Staff have given feedback about a range of issues and would like to see
                           changes/a response as a result which would facilitate more meaningful
                           staff engagement and a positive impact on staff morale and motivation.

Equality & Human           Staff engagement promotes equality in dealing with staff.

Operational Plan           Improved staff engagement is an Operational Plan objective.

Patient and Public         N/A

Partnership Working        Staff are supportive of developing partnership working to the benefit of

Performance                N/A

Do you agree that this document can be made public?                                                   

If you require any additional information please contact the Lead Director/Officer.

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