Q A GETTING TO KNOW
Q Nickname? Q Great moment you had at work? Q What’s the best way you’ve found to keep a balance between
A Kenny, Ken Von B (some believe that I look like Kat Von D...) A Helping an elderly couple save money on insurance - they work and family life?
were on a very limited pension, and I cut their insurance bill in A Well I think I am still working on that...I have been told to just
Q Favorite pets or animals? half - the lady started crying, and gave me a big hug. Pulled my ‘shut my phone off’ but, alot of my clients have my cell phone # and
A I am fairly allergic to most, but I have two devon rex kittens- heart-strings, knowing I could make such a difference for them. whether they have an emergency on weekends, or, are going to buy a
they are very short hair and do not shed..they are my fur-babies!! new car and need a pink card- I want to be there to help them!!
Q What’s the one problem customers come to you most often with?
Q Vacation this year... you’re heading to? A Either paying too much for insurance, or, bad service/claims Q If we’re heading on a coffee run, you’re having … ?
A Jamaica in the winter...perhaps jasper for golﬁng in the experience. The cost of insurance varies, depending on your A Depends where I am going! Tim Hortons coffee, Starbucks chai
summer personal situation/background, however, bad service is not latte, or either at Second Cup (and maybe a lemon square!).
acceptable! With Allstate, we have agencies all across Canada, so
Q The weekend in St. Albert, what are you doing? you can speak with someone, in person, and not have to deal with Q How messy is your desk/workspace?
A Heading to Amaranth to stock up on gluten free goods...then a call centre. Also, our claims people are available 24/7, 365 days a A I dont call it messy... its ”organized chaos” haha... I really do
year, to help our clients when they need us most! know where everything is!
to the farmers market, and I love a good bike ride on the trails..
and attempting to golf.
Q What’s the best piece of business Q What video game or phone app are you addicted to?
Q Favourite place to eat in St. Albert? advice you’ve ever received?
A I am proud to say NONE! (wait, does BBM on Blackberry
A Depending on my mood- Prairie Bistro, Copper Grain, Earls. A With regards to sales: if you focus count?)
on creating a team environment
Q Your singing out loud in your car, what are you singing? and taking care of your current Q You would describe your sense of style as … ?
customers, the rest will come...
A Really anything but country.. I am on an Alex Clare kick right now. and it deﬁnitely holds true!
A Well, people that know me know that I love the color red! For
work, I tend to stick with timeless suits/dresses/skirts - nothing
Q Best thing about your job? too trendy, so I dont have to re-stock my closet every year! (yes,
A I make my own schedule, and its a 2 minute drive from home! that is most girls dream...however, I don’t like shopping!!).
Away from work, I am either in some type of workout gear, or a
Q Favorite movie? sundress (or snowsuit...haha)
A Uggh don’t make me choose!! Q What’s your goal for your business over the next 12 months?
Q Favorite hobbies? A Well, we just reopened our St. Albert ofﬁce - so I am focused
on creating awareness of Allstate’s presence in St. Albert - we
A Guitar, boxing, golﬁng, gym, reading..and now cooking are extremely competitive in the T8N postal code, and want to
- I recently discovered I cant eat gluten, so I have become help more “St. Albertans” save money on their home and auto
quite creative in my kitchen! Does wine count as well? insurance.
Q What sets you apart in your business? Q Any advice you can give St. Albert residents, regarding
A I will always go the extra mile for clients - it is their home and auto insurance?
common for me to meet my clients at their homes, for A Well, I think its always good to review your coverage
their convenience. I also take care of cancelling their yearly, to make sure your limits and coverage is sufﬁcient.
current insurance, when they switch to Allstate - it gives
Most people will do some form of renovations on their house
them a hassle-free experience!
at some point- but what they don’t know is that they should be
Q Favorite thing about St. Albert? letting their insurance company know of any renovations over
$10,000, as their limits must be increased to ensure adequate
A I love that it has a small-town feel...and its quite a coverage, should something happen to their home.
pretty city (Reﬁnery-free! Just sayin’ )
Kendell Bousquet FCIP CRM
2 Hebert Road, Unit 240
St. Albert, AB
If you are interested in marketing yourself and your business in the St. Albert Leader Q&A - Call 780-460-1035 for next available date