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   January 11, 2010
   Published by Odyssey Media Group

                                CPI Hotels Extends Middle Category Hotels
                                Under Fortuna Hotels Brand
                                Since the beginning of the 2010 two new hotels have extended one of the brands of
                                the Czech CPI Hotels company. Former three stars Quality Hotel Prague and Comfort
                                Hotel Prague were rebranded and became a part of the brand network Fortuna
                                Hotels as Fortuna Hotel City and Fortuna Hotel West, with a three stars standard
                                                                                                          page 9
                                Qatar National Entities & Airbus
                                Announce Major Environmental Initiative
                                Qatar Airways, Qatar Science & Technology Park (QSTP) and Qatar Petroleum (QP)
                                announced (January 10) that they will jointly carry out engineering, economic
                                analysis and move into the development of sustainable bio jet fuel that will also look
                                into ways for production and supply, with the support of Airbus...
                                                                                                          page 6
                                Grand Millennium
                                Al Wahda Abu Dhabi
                                To Open In Spring 2010
                                Grand Millennium Hotel and Spa Al Wahda is scheduled to open during Spring 2010
                                in Abu Dhabi. With its unique location, right at the busy and dynamic centre of Abu
                                Dhabi, the capital of the UAE, the Grand Millennium Hotel Al Wahda unveils plans
                                to schedule its opening during Spring 2010 and promises to quickly become Abu
                                Dhabi’s most luxurious, innovative, and glamorous property...
                                                                                                          page 9
                                Radisson Hotel Bangkok Sathorn
                                Celebrates Opening
                                In celebration of its opening this month, Radisson Hotel Bangkok Sathorn has
                                launched a ‘Be the First to Check-In’ promotion. The special offer allows guests an
                                exclusive experience of accommodation and amenities starting at only THB3,500++
                                for a studio room. This promotion is valid from now till 31 March 2010 and is targeted
                                at both corporate and leisure travellers.

                                Ideally situated along Narathiwat-Ratchanakarin Road in Bangkok’s central business
                                and embassy district, the Radisson Hotel Bangkok Sathorn is the newest business
                                address of prestige in the city. With over 415 locations in 72 countries, Radisson
                                Hotels & Resorts® is the leading upscale, full-service brand of Carlson Hotels
                                Worldwide, one of the world’s leading hotel management companies.

                                                                                                        page 10
                                New Pan Pacific Suzhou Welcomes First Guests
                                The new Pan Pacific Suzhou officially opened its doors today. The landmark 481-room
                                property located in Suzhou, Jiangsu Province, China, features traditional Suzhou
                                gardens and ancient Chinese aesthetics fused with modern comforts and luxury.
                                                                                                        page 10

                                                                       page 1
NBTA Announces European Expansion                                           page 3

What Impact Airliner Terrorist Attack Will Have On Business Travel          page 4
PATA: October Continues Positive Trend For Asia Pacific Tourism
ITM Approves ICARUS Accreditation For BT

Emirates Announces Special Offer from JFK to Select Destinations            page 5
JAL Starts Code Share Flights With Vietnam Airlines On Osaka-Hanoi Route
Etihad Launches New iPhone Application For Etihad Guest Members
SAS Sells18 MD-80 Surplus Aircraft To Allegiant Travel Company

Qatar National Entities & Airbus Announce Major Environmental Initiative    page 6
Lufthansa Further Expands Social Networking Offerings

Cathay Pacific Enhances ‘Manage My Booking’                                 page 7
bmi Regional Adds Extra East Midlands - Brussels Rotation
LAN Airlines Selects Sabre

Emirates To Launch Prague From July 1st                                     page 8
Air China Introduces “PhoenixMiles Green Flight Plan”
Travelport Full Content Agreement With Gulf Air

CPI Hotels Extends Middle Category Hotels Under Fortuna Hotels Brand        page 9
Grand Millennium Al Wahda Abu Dhabi To Open In Spring 2010
Global Hotel Alliance Welcomes Tivoli Hotels

New Pan Pacific Suzhou Welcomes First Guests                                page 10
Marriott Kicks Off A New Decade With Global Rate Break
Radisson Hotel Bangkok Sathorn Celebrates Opening

Rosewood Hotel Georgia: A Vancouver Legend Gets A Makeover                  page 11
Swiss-Belhotel Wooshu, Bien Hoa, Vietnam Opens

New ITM Chairman                                                            page 12
J. Gregory Land Joins RADIUS As SVP, Americas
Reed Travel Exhibitions (RTE) Appoints New Group Exhibition Director

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              Associate Editor: Brian Menzies -
              Associate Editor: Edward Lambert -
            Technology Editor: Marten Streifel -
               M.I.C.E. Editor: Deborah Ibsen -
                             Vancouver, Canada - San Francisco, USA
                                   Telephone: (604) 543-7375

                                              page 2
NBTA Announces European Expansion
The National Business Travel Association   on behalf of NBTA. The network is led       of resources including networking
(NBTA) has announced (January 6) a         by a combination of buyer-led “Advisory     opportunities,       education      and
major expansion of its operations into     Board” and “Partnership Council”,           professional development, industry
Europe. NBTA Europe will provide           with each of the partner associations       research, plus CSR and benchmarking
corporate travel professionals in          retaining a seat on the council to ensure   tools. NBTA Europe will hold a number
the world’s second-largest business        the network maintains a European            of events throughout the year including
travel market with the first buyer-led,    feel and focus. The Advisory Board          forums and an annual conference to
multinational European business travel     buyer and supplier members are to be        bring together Europe’s travel and
and meetings network.                      announced in the coming weeks, but          meetings industry professionals for high
                                           will be headed by Caroline Strachan,        level debate, discussion and networking.
NBTA Europe launches with the              Global Category Leader for business         Details are to be announced soon.
cooperation of several partner             travel at Astra Zeneca, for the first two
associations: Danish Business Travel       years.                                      NBTA Global President & CEO, Craig
Association, the Iberian Business Travel                                               Banikowski, CCTE, C.P.M., CMM,
Association of Spain, the Institute of     Speaking about the formation of the         commented on the network’s focus
Travel & Meetings (ITM) of the UK and      network, Caroline Strachan, the newly       on creating resources. “Europe is
Ireland, NBTA, Nederlandse Associatie      appointed Chairman of NBTA Europe,          an important, complex market that
voor Travel Management (Netherlands        added “NBTA Europe will bring a new         deserves a cohesive, buyer-led
Association for Travel Management),        collective business travel buyer voice      network. The formation of NBTA Europe
the Norwegian Business Travel              to the European community. Together         is designed to meet that need by
Association, and the Swedish Business      NBTA Europe members and partner             bringing together travel and meetings
Travel Association. Members of these       organizations will take the issues we       stakeholders from across the continent.
partner associations will automatically    experience in each of our countries         We will create new resources to help
be members of NBTA Europe for the          and create a truly representative           members advance their careers and
networks’ first year.                      position to discuss with industry and       drive greater travel value on behalf of
                                           government.”.                               their companies.”
NBTA Europe is “powered by ITM,”
which means that the UK & Ireland          Members of the NBTA Europe network          Talking about the drive behind the
association will manage the operation      will gain access to a unique suite          creation of the network, NBTA Global

                                                                                page 3
Executive Director & COO, Michael W.        4 raise a new level of concern about the
McCormick said, “NBTA members and           convenience or comfort of air travel, 48      ITM Approves ICARUS
our European partners have told us that
they want NBTA to help them tap into
                                            percent of survey respondents said no
                                            and 36 percent said yes.
                                                                                          Accreditation For BT
an integrated network of colleagues                                                       The Institute of Travel & Meetings
across the globe. NBTA Europe is the        NBTA President & CEO, Craig Banikowski,       (ITM) has issued Bronze ICARUS
latest addition to NBTA’s network           CCTE, C.P.M, CMM, said, “The survey           accreditation status to BT for
of regional affiliates, which already       results are right in line with what we’ve     commitment, measurement and
connects members of organizations           seen in the past with attempted attacks       targeted reduction of emissions
in Australia, Brazil, Canada, Mexico,       and changes in security protocols.            from its business travel and meetings
and the United States. We’re pleased        These incidents prompt a lot of               programme. The judges, members
to be expanding into one of the most        important discussion and analysis, but        of the ICARUS Advisory Board, cited
dynamic and important business travel       don’t significantly alter corporate travel    BT as having made great use of
markets in the world, and to be doing       patterns, because travel is the lifeblood     conferencing and collaboration tools
so in partnership with ITM and five         of so many businesses. The primary            to reduce the need for employees to
other national associations from across     actions travel managers are taking            travel.
Europe.”                                    right now are engaging in discussions
                                            with top-level management and                 Their accreditation brings the total
Paul Tilstone, the newly appointed          communicating with their companies’           number of Bronze level companies
Managing Director of NBTA Europe,           travelers.”                                   to five, joining existing ICARUS
added, “We have some great plans for                                                      accredited companies SAS UK &
this network in the year ahead. We          NBTA Executive Director & COO,                Ireland,   PricewaterhouseCoopers,
will be able to make a real impact on       Michael W. McCormick added, “NBTA             Accenture and Barclays, just as the
the industry in Europe as we take the       encourages governments and airports           project starts to take on a wider
size and experience of NBTA, add it to      to strike the proper balance of safety        European scope to attract the interest
the knowledge and passion of local          and efficiency in these new regulations       of companies outside of the UK.
European associations and use the           and future policy changes. On behalf of
drive and innovation of ITM. This is just   business travelers around the world, we       Speaking on behalf of Project
the start of something great for the        plan to monitor the outcome of these          ICARUS, Mark Avery, Chairman of
European business travel and meetings       new regulations, seeking feedback             the project, praised the BT team
community”                                  from the business travel community            for demonstrating that big business
                                            on convenience and safety. We are             can target travel emissions and                  also hopeful that in addition to physical
                                                                    for “walking the talk”. He stated,
                                            screening enhancements, the United            “It’s easy to say that BT should be                     States will work more closely with            focusing its efforts on encouraging
                                            international bodies to address watch         people to fly less and use alternative
What Impact Airliner                        list procedures and risk management           means because that’s the role of
Terrorist Attack Will                       programs that should serve as tools
                                            to help improve the aviation security
                                                                                          their communications products, but
Have On Business                            system.”
                                                                                          it is a big business just like any other
                                                                                          and needs to work face-to-face with
Travel                                      The 152 survey respondents were
                                                                                          its customers too. The fact that it is
                                                                                          encouraging its employees to make
A survey of more than 150 travel            from among NBTA’s travel manager              informed decisions about their travel
managers by the National Business Travel    membership. The average NBTA                  plans and help reduce emissions by
Association (NBTA) -- the association for   member travel manager oversees a              using conference calls instead shows
business travel professionals -- shows      corporate travel budgets averaging            that it is genuinely committed to
that the December 25, 2009 attempted        more than $16 million.                        working smarter, a BT ethic operated
bombing of an Amsterdam-to-Detroit                                                        across its work-force in general.”
flight is likely to have little impact on
business travel levels.                     PATA: October                                 Gabrielle Giner from the Sustainability
                                            Continues Positive                            team at BT commented on the award
                                            Trend For Asia Pacific                        notice by saying, “This is fantastic
                                                                                          news. We have been recognised at
The number of respondents reporting         Tourism                                       broad industry level for our ambitious,
the attempted attack raised new                                                           thorough and international approach
concerns about the safety of air            Figures just released by the Pacific Asia     to tackling environment and climate
travel (43%) was nearly equal to            Travel Association (PATA) show that           change issues, but to have our travel
the percentage reporting that no            the numbers of international visitors         and meetings emission reduction
new concerns resulting from the             to the Asia Pacific region grew by 2.2        strategy approved by specific industry
incident (42%). Eighty-one percent          percent year-on-year in October 2009,         experts is very important to us.”
of respondents said their companies         improving the overall position for the
would not reduce travel as a result of      year (10 months) to just four percent        
the attack; 2 percent said they would       down when compared with the same           
reduce international travel; zero said      period in 2008.
they would reduce domestic travel; and                                                   In Northeast Asia, arrivals to Chinese
16 percent said they are still assessing.   Within Asia, Southeast Asia recorded         Taipei (+13 percent) and Korea (ROK)
                                            a strong seven percent growth in             (+13 percent) maintained strong
Convenience/Comfort                         international visitor arrivals, boosted      growth momentum, while arrivals to
                                            by another impressive month for              Hong Kong SAR (+9 percent) and Macau
Asked if the new security directives        Malaysia (+14%) and better results from      SAR (+5 percent) continued to improve.
implemented by the Transportation           Indonesia (+3 percent) and Thailand          However, weak arrivals to China (PRC)
Security Administration (TSA) on January    (+11%).                                      (+1 percent) and the sharp declines
                                                                                    page 4
experienced by Japan (–11 percent)            rebound. However, arrival growth                   For the first ten months of the year, we
limited the overall growth rate for the       remained depressed for Guam (–9                    are still some four percent off the pace
sub-region to a subdued three percent.        percent) and Hawaii (–0.3 percent).                in terms of arrivals growth compared
                                                                                                 to 2008 levels, and about three percent
In South Asia, Maldives (+11 percent),        Lastly, arrivals to the Americas are               off vis-?-vis 2007.”
Nepal (+11 percent) and Sri Lanka (+7         estimated to be down by three percent,
percent) reported robust growth in            partly contributed by a seven percent              “We are expecting stronger gains for
visitor numbers in October but India’s        drop in inbound tourist numbers to                 the remaining two months of the year
tourist numbers were down by one              Canada.                                            and the latest November results from a
percent. As a result, the overall growth                                                         number of destinations support those
for the sub-region was a modest two           Kris Lim, Associate Director of PATA’s             expectations. Growth in arrivals is in
percent, reflecting the dominance of          Strategic Intelligence Centre (SIC), says,         the double-digit range for Chinese
the India inbound travel market in the        “October marks the third straight month            Taipei, Korea (ROK), Malaysia, Thailand
region.                                       of above the line gains for international          and Vietnam in November. ” adds Kris
                                              visitor arrivals to the Asia Pacific region.       Lim.
The Pacific recorded three percent            The growth rate of 2.2% achieved in
growth, with Australia (+6 percent)           October is by far the best year-on-year              
and New Zealand (+8%) leading the             improvement in a very depressed year.

Emirates Announces                            As announced in November last year,
Special Offer from JFK
                                              Japan Airlines will suspend its existing
                                              once-daily flight between Osaka
                                                                                                  SAS Sells18
to Select Destinations                        (Kansai) and Hanoi from January 11,                 MD-80 Surplus
                                              2010. Hanoi, with its high economic                 Aircraft To Allegiant
                                              growth and rich culture, remains a
Emirates, the award-wining international
airline is offering special, round-trip       key destination in South East Asia that             Travel Company
fares to morning travelers from JFK.          attracts many foreign businessmen and
                                              leisure travelers. Through the new code             The SAS Group will in relation to
This offer is valid only on Emirates flight                                                       the Core SAS program reduce its
EK 204, which departs daily at 10:40          share arrangement, JAL will maintain
                                              a network of 7 routes with 33 weekly                capacity by a total of 21 aircraft. By
a.m. from New York (JFK) to select                                                                end of December 2009, 18 aircraft
destinations, including: Johannesburg         round-trip flights to Vietnam and
                                              continue providing valued customers                 has already been taken out of
(JNB)        from        $1,125Damascus                                                           production.
(DAM) from $985Tehran (IKA) from              with convenient connections to the
$1,015Ahmedabad           (AMD)      from     popular city.
                                                                                                  As a result of this and earlier capacity
$985Mumbai (BOM) from $995Kochi                                                                   reductions SAS holds MD-80 series
(COK) from $985Chennai (MAA) from             JAL operates flights from Tokyo (Narita)
                                              to Ho Chi Minh and Hanoi, and also                  surplus aircraft.
$985Islamabad (ISB) from $1,205
                                              offer code share flights with Vietnam
                                              Airlines on the routes Osaka (Kansai) -             SAS has entered into a contract to
Travel for this promotion must                                                                    divest 18 MD-80 Aircraft to Allegiant
commence between January 18, 2010             Ho Chi Minh, Fukuoka - Ho Chi Minh,
                                              Fukuoka - Hanoi, and Nagoya (Chubu)                 Travel Company, parent company of
and March 31, 2010 departing on                                                                   Allegiant Air, a US based airline. The
Emirates flight EK 204 only. All tickets      - Hanoi.
                                                                                                  aircraft are from 1985 to 1991 and
must be booked through www.emirates.                                                              will be delivered during the first half
com/us on or before January 15, 2010          Reservations and ticket sales of the new
                                              code share flights start January 8.                 of 2010.
and are subject to limited availability.
                                                                                                  Allegiant has previously bought 13
In addition to Emirates’ award-winning        Etihad Launches New                                 SAS MD80’s and claim that these are
service and 1,200 channels of on-
demand entertainment, passengers in           iPhone Application For                              some of the best MD-80’s available.
                                                                                                  This shows that SAS aircraft and
transit at Dubai International Airport        Etihad Guest Members                                maintenance program has a strong
can enjoy state-of-the-art facilities                                                             quality reputation in the market.
at Emirates Terminal 3, dedicated             Etihad Airways, the national airline of the
exclusively for their passengers.             United Arab Emirates, today launched                After the transaction the SAS Group
                                              a new Apple iPhone application for                  will have 24 MD-80’s in operation                   members of its award-winning loyalty                out of a total of 191 Aircraft. The
                                              programme, Etihad Guest.                            remaining MD-80 Aircraft are
JAL Starts Code Share                         It is the first application of its kind to offer
                                                                                                  intended to be kept in SAS operation
                                                                                                  as inexpensive reliable Aircraft,
Flights With Vietnam                          real-time loyalty points redemption for             as well as Aircraft to manage the
                                              its users.
Airlines On Osaka-                                                                                seasonality effect in the Nordic
Hanoi Route                                   The application, available free to
                                              download and use from the Apple                     The transaction will reduce the
Japan Airlines (JAL) will further expand      iPhone store, will provide Etihad Guest             SAS Groups financial net debt by
its code share agreement with Vietnam         members with an innovative and                      approximately 200 MSEK. There is no
Airlines (VN) and will start offering the     user-friendly tool designed to assist               capital gain since sales value equals
Osaka (Kansai) - Hanoi route operated         them manage their accounts and stay                 book value.
by VN from January 13, 2010.                  informed about the latest Etihad Guest
                                                                                            page 5
promotions.                                 next phase of alternative fuels while
                                            continuing to develop GTL further.               Lufthansa Further
The new iPhone application will allow
members to:
                                            While others talk, we take action!”              Expands Social
                                            Seven months ago, Qatar Airways, Qatar           Networking Offerings
• redeem their points immediately for       Science & Technology Park together
any of the more than 1,700 products         with US-based Verno Systems Inc.,                Lufthansa has introduced additional
from the Etihad Reward Shop;                embarked on a very comprehensive and             features to, a social
• benefit from channel-exclusive            detailed feasibility study on sustainable        networking tool that automatically
promotions;                                 Biomass-to-Liquid (BTL) jet fuel and             sends flight status updates to users’
• check the latest partner promotions;      possible by-products such as bio diesel.         Facebook and Twitter accounts. A
• view their account information;                                                            new email option allows travelers to
• browse a list of all programme            This study looked at all available bio           send updates via email, including a
partners; and                               feed stocks that would not affect the            personalized message and the ability
• read general programme                    food or fresh water supply chain. It also        to select who will receive the update
information.                                looked at existing and future production         and when.
                                            technologies with a viability analysis.
Peter Baumgartner, Etihad’s Chief                                                            A new drop down feature also lets
Commercial Officer, said: “The new          Based on the result of this in-depth             travelers share their reason for flying
iPhone application is yet another           study, the partners have agreed to               – an overdue vacation, family visit
example of Etihad’s commitment to           establish the “Qatar Advanced Biofuel            or business – to further personalize
innovation and to developing smart          Platform” (QABP) which will lead                 their postings.
products that enhance the Guest             activities in the following four areas.
experience and make things simple and                                                        “Social networking has become
convenient for our customers.               - A detailed engineering and                     an     essential     communications
                                            implementation plan for economically             tool for many and especially for
“Etihad Guests who are iPhone users will    viable and sustainable bio fuel                  people on the go,” notes Markus
now be able to access the information       production                                       Roos, Manager Marketing, The
they need to maximise the benefits of       - A bio fuel investment strategy                 Americas at Lufthansa. “Since its
their membership, all on their mobile       - An advanced technology                         launch in October 2009, visitors to
device.”                                    development programme                   have come from
                                            - Ongoing market and strategic analysis          over 180 countries, resulting in some
The enhancements form part of a                                                              17,000 automatic tweets posted to
broader digital strategy for the airline,   These activities will be built on, and           keep family and friends up-to-date
which will offer customers a range of       primarily motivated by, the objective            about their travel status.”
services and information via mobile         of executing advanced bio fuel projects
devices.                                    – with Qatar Airways initially as a           
                                            dedicated end-user.
Qatar National Entities                                                                     advanced bio fuels.
& Airbus Announce                           QABP will be structured so that it can
                                            be expanded to include additional               “Following along the Airbus Alternative
Major Environmental                         projects, technologies, investments             Fuels Roadmap, by launching this new
Initiative                                  and partnerships globally.                      initiative with Qatar Airways, we have
                                                                                            taken yet another important step to
Qatar Airways, Qatar Science &              QABP takes a portfolio approach to the          reach carbon neutral growth in the
Technology Park (QSTP) and Qatar            development of advanced bio fuels               aviation sector by 2020. This industry-
Petroleum (QP) announced (January           across feed stocks, technologies and            wide cooperation will achieve real
10) that they will jointly carry out        geographies in order to meet our short,         progress in finding sustainable fuel
engineering,      economic      analysis    medium and long term goals.                     alternatives,” said Tom Enders, Airbus
and move into the development of                                                            President and Chief Executive Officer.
sustainable bio jet fuel that will also     Specific feed stocks have been                  Saad Sherida Al-Kaabi, Director Oil
look into ways for production and           identified which could be developed             & Gas Ventures at Qatar Petroleum,
supply, with the support of Airbus.         and processed with the aim of providing         said: “Qatar Petroleum is committed
                                            access to BTL jet fuel for use by Qatar         to supply clean fuels to the world.
The ground-breaking initiative – a world    Airways.                                        We are currently the world’s largest
first – comes just months after the State                                                   supplier of LNG and GTL products
of Qatar’s national airline completed       “Qatar Airways already has one of the           and our participation in this project
an historical milestone in the aviation     lowest carbon footprints in the industry        demonstrates our eagerness to further
industry.                                   due to its investment of billions of US         investigate the developing new clean
                                            dollars in a state-of-the art aircraft fleet.   fuels.”
Qatar Airways successfully conducted        By entering into the production and
the world’s first commercial flight         supply of bio jet fuels, we will be able        Dr Tidu Maini, Chairman of Qatar
powered by a Gas-to-Liquid (GTL) fuel       to get closer and closer to the “much           Science & Technology Park, added:
blend last October, which proved to be      talked about” carbon neutral growth,”           “The commitment of Qatar Airways
a significant development in the use of     said Al Baker.                                  and its partners to ensure that new
alternative fuels.                                                                          aviation fuel technology is effectively
                                            Together with its national entities,            applied is a great example of the kind
Addressing a press conference in            Qatar Science & Technology Park,                of research being pioneered at QSTP
Doha, Qatar Airways Chief Executive         Qatar Petroleum and leading aircraft            through its partners. Research activities
Officer Akbar Al Baker said: “Building      manufacturer Airbus, it is the aim of           on alternative and environmentally-
on the experience and success of the        Qatar Airways to make the State of              friendly fuels like BTL will establish
GTL Consortium, we now move to the          Qatar one of the global leaders for             QSTP as a leading international hub
                                                                                      page 6
for the application of new platform          to offer further enhancements to the
technologies. This is a great example of     ‘Manage My Booking’ function, turning      LAN Airlines
an effective multi-partner collaborative
research and development programme
                                             it into a one-stop-shop for passengers
                                             who want to manage various aspects
                                                                                        Selects Sabre
which is already producing successful        of their own journey. Next year, we        LAN Airlines chose Sabre as the
outcomes.”                                   will make the service available through    airline’s reservation and operational
                                             mobile devices, providing passengers       systems solutions provider, which
                      with even more accessibility and                                                             includes SabreSonic Customer Sales
                                             convenience.”                              and Service (CSS) and Sabre AirCentre                                                             Enterprise Operations products. LAN
                                                         also entered into a multi-year, full
Cathay Pacific Enhances bmi Regional Adds                                               content distribution agreement with
                                                                                        Sabre Travel Network. SabreSonic
‘Manage My Booking’                   Extra East Midlands -                             CSS is an advanced customer-
                                                                                        focused reservations system that
 Cathay Pacific Airways has announced Brussels Rotation                                 will provide the carrier with the
a continuing enhancement of the                                                         most efficient technology in the
“Manage My Booking” facility on              bmi Regional has introduced an             airline industry. LAN will gain new
the airline’s website, offering a more       improved schedule on its East Midlands     capabilities to support all oneworld
complete and comprehensive online            Airport – Brussels route. The airline      alliance and airline partner needs as
self-service platform for passengers to      will add an extra (third) rotation on      well as other critical areas including,
take more control over their journey.        Wednesdays and Thursdays from              merchandising, customer service,
                                             13 January 2010, to meet demand            reservations sales and inventory,
Recent additions to “Manage My               by business travellers on the route.       departure control, ticketing, and
Booking” include an interactive seat         Flights are on sale now www.flybmi.        passenger re-accommodation.
map for eligible passengers to reserve       com. Peter Kenworthy, commercial
their seats up to 180 days in advance,       director of bmi Regional said: “The        Sabre AirCentre Enterprise Operations
the ability to order special meals online,   introduction of an extra rotation on the   includes an extensive portfolio of
and customised inflight entertainment        East Midlands to Brussels route reflects   solutions serving every area of
and destination information according        the increasing popularity of the route     an airline’s operation, maximizing
to the passenger’s itinerary.                amongst business travellers, and the       efficiencies, providing significant cost
                                             preference to depart from their local      savings and improving the ability to
“Manage My Booking” was introduced           airport straight to the heart of Europe.   manage the unpredictable aspects
in May 2009 to offer passengers more         bmi Regional continues to be the UK’s      of daily operations. LAN Airlines
control over their own travel itineraries.   most punctual airline and through          will leverage the Sabre operations
Key features now include:                    improved schedules we strive to            portfolio to streamline flight
                                             provide business and leisure travellers    operations, airport operations, crew
• Viewing and checking status of             with the best possible level of service    management and scheduling. To
bookings, inflight entertainment and         to ensure business travel to Europe is a   support their operations objectives,
duty free items available on flights,        smooth and hassle-free journey for all     LAN also selected Sabre’s network
travel alerts and advisories, and other      of our customers.”                         planning and schedule management
related information                                                                     solutions.
• Updating frequent flyer information,       Penny Coates, managing director,
travel documents and contact details         East Midlands Airport said: “We are        LAN has also entered into a multi-year,
• Selecting or changing a seat from          delighted with the introduction of         full-content distribution agreement
an interactive seat map and ordering         an extra rotation on the Brussels          with Sabre Travel Network to provide
special meal with instant confirmation       service from East Midlands Airport.        the airline’s content to all Sabre
• Upgrading to a higher class of service     The improved schedule will meet the        Connected travel agencies worldwide
instantly with Asia Miles, if eligible       demand by business travellers from         using the efficiencies of the Sabre
                                                                                        Global Distribution System.
• Checking-in 48 hours up to 90 minutes      the region and offer the best level of
prior to flight departure                    service when travelling from your local    “We conducted an extensive
                                             airport.”                                  evaluation of a number of
Cathay Pacific is committed to providing                                                reservations and operations systems
world-class self service and the             bmi Regional continues to be the           and found in Sabre an outstanding
enhancement of “Manage My Booking”           UK’s most punctual airline offering        partner that meets all of our needs,
gives customers full control of their        flights from key UK airports including     from the flexibility of their solutions
booking and travel information and the       Aberdeen, Birmingham, East Midlands,       to the global reach of the Sabre Global
convenience of doing it all in one place.    Edinburgh, Glasgow, Leeds Bradford         Distribution System,” said Sergio
                                                                                        Mendoza, vice president, Distribution
They can also view information that is       Norwich and Manchester. The airline        and Revenue Management for
customised, relevant and specific to         has an all jet fleet with business and     LAN Airlines. “Sabre is providing
their itinerary online.                      economy fares and service, lounge          LAN a set of products that are fully
                                             facilities for business passengers and     integrated and maximize operational
Since the launch of “Manage My               Diamond Club members and e-ticket          efficiency.”
Booking”, Cathay Pacific has seen more       and online check-in. bmi’s regional,
passengers logging in, with a rapid          short haul and European departures         Sabre officials said LAN will greatly
growth in the usage of both the advance      now do not include fuel surcharges         benefit from the comprehensive
seat reservation option and the online       as part of the airline’s commitment to     portfolio of solutions and services
                                                                                        as they work to obtain higher levels
special meal ordering service since they     offering the best value for money for      of efficiency and improve customer
were soft-launched in September.             travellers.                                service.
Cathay Pacific Manager e-Business            bmi now offers paperless boarding  
Lawrence Fong said: “We are pleased          on all domestic routes, allowing
                                                                                  page 7
customers to check in online up to 24      the cargo side as it coincides with a
hours in advance, choose their seat        continuing resurgence of cargo traffic        Travelport Full
and have their boarding pass delivered
electronically to their mobile phone
                                           globally. Emerging markets, such as the
                                           Czech Republic, play an important role
                                                                                         Content Agreement
or PDA as an MMS, avoiding check in        in that equation.”                            With Gulf Air
queues and saving valuable travel time.
Unlike paperless boarding with other       In 2008, trading volume between the           Travelport, one of the world’s leading
airlines, which requires passengers to     Czech Republic and the UAE reached            global distribution system (GDS)
print their electronic barcode upon        USD 678 million, up 19% on 2007, with         providers, and Gulf Air, the national
arrival at the airport, bmi passengers     exports to the UAE contributing over          carrier of the Kingdom of Bahrain,
are able to scan the barcode directly      93%, according to figures from the            have announced details of a new
from their mobile phone or PDA.            Czech Embassy in Abu Dhabi. With a            global full content agreement that
                                           population of around 10 million, the          will give all Galileo and Worldspan-
Emirates To Launch                         Czech Republic became a member of
                                           the European Union in 2004.
                                                                                         connected travel agents worldwide
                                                                                         access to the airline’s full range of
Prague From July 1st                                                                     published fares and inventory.
                                           Beginning 1st July, EK 139 will leave
Emirates will launch a daily flight to     Dubai at 1030hrs and arrive in Prague         The new multi-year agreement
Prague from 1st July next year. The non-   at 1450hrs with a flight time of around       marks the continuation of a long-
stop service to the Czech Republic’s       six hours. The return flight, EK 140,         standing relationship between
capital city is the 3rd new route to       departs Prague at 1620hrs and gets into       the leading GDS provider and the
be announced by Emirates for 2010.         Dubai at 0015hrs the following day. A         pioneering airline, known for its
Services to Tokyo begin 28th March and     278-seat Airbus A330, offering 27 seats       traditional Arabian hospitality and
Amsterdam comes on stream from 1st         in Business Class and 251 in Economy          award-winning in-flight product and
May. More announcements are on the         will serve the route.                         services.
way, supported by continuing aircraft
deliveries.                                                                              Lars Denlew, Director, Distribution
                                           Air China Introduces                          and e-Commerce at Gulf Air said:
His Highness Sheikh Ahmed bin Saeed
Al-Maktoum, Chairman and Chief             “PhoenixMiles Green                           “As part of our distribution strategy,
                                                                                         we aim to offer our products and
Executive, Emirates Airline & Group,       Flight Plan”                                  service to the global travel agency
said: “This is another new and exciting                                                  community at the best possible cost.
development for Emirates, embracing        Air China, the leading environmentally-       Travelport is ideally positioned to
a popular European tourist destination     friendly carrier in the country, intends      support our needs through its very
and an emerging market. We have            to encourage travelers to use less            extensive worldwide network of
been keen to add Prague to our six         paper and opt for green services by           users.”
continent network, and now the time        introducing a new mileage award policy
is right to start up our 24th European     called “PhoenixMiles Green Flight             “With a respected brand and a strong
destination.”                              Plan”.                                        regional and international route
                                                                                         network, Gulf Air is a valued airline
Sheikh Ahmed added: “We have               Mileage statements and boarding               partner and we will continue to
already been carrying passengers from      passes mean wasteful consumption of           work closely with them to maximize
the Czech Republic through existing        paper and pressure on the environment,        their distribution capabilities and
European points, such as Vienna. Now,      especially when the number of                 increase the accessibility of their
customers can fly direct from Prague to    travelers is on the increase year by          fares across the globe,” said Jérôme
Dubai, and onwards to Asia and the Far     year. Air China’s combo of new mileage        Moisan, general manager for the UK
East, bringing more convenience and        awards will make its services more            & Ireland, Travelport GDS.
reduced travelling time. Amongst our       environment-friendly.      PhoenixMiles
cabin crew alone, we have more than        members who agree to receive mileage        
60 staff from the Czech Republic based     statements by email get a one-off bonus      
in Dubai.”                                 of 600 kilometers; and those who agree
                                           to receive information by mobile phone       PhoenixMiles program by using Air
The Czech Republic has become              get a one-off bonus of 800 kilometers.       China’s website or by applying for a
increasingly prominent on the              The use of mobile phone technology in        co-brand credit card of Air China from
European tourism map, boasting a           serving loyal customers is a reflection of   any of the carrier’s partners get a one-
dozen UNESCO World Heritage sites,         Air China’s environmental awareness.         shot bonus of 800 kilometers. And the
including the historic centre of Prague.   Innovative services based on mobile          first flight in the qualifying travel class
Golf, spa and MICE offerings are also      phone are very user-friendly – with          qualifies the new member for a one-
being developed.                           their mobile phone, members can              shot bonus of 1,500 kilometers.
                                           easily access their mileage statement,
Exports include manufactured goods,        historical information on their use of       “China’s business leaders have expressed
machinery, cars, transport equipment       mileage, e-member card, PhoenixMiles’        in Copenhagen their willingness to
and beverages. Asian companies are         latest developments, or latest flight        shoulder more responsibilities,” said
amongst the key players investing in the   information, as well as make a booking,      Air China Marketing Managing Director
country. Car giants Hyundai and Toyota     select a seat, check in onto a flight, go    and Spokeswomen Zhang Chunzhi.
have both established production           through the airport security check and       “As the flagship carrier of Chinese
plants.                                    get onboard.                                 airline industry, Air China will make
                                                                                        environmental protection part of its
Ram Menen, Emirates’ Divisional Senior     In 2010, Air China will offer new            operations and make contributions to a
Vice President, Cargo, said: “The launch   incentives to new PhoenixMiles               greener planet.”
of services to Prague and the new trade    members who agree to get easy on
channel it opens up is great news on       the environment. Travelers who join         

                                                                                    page 8
CPI Hotels Extends                         The eco-oriented Hotel is designed to
                                           create an address the exudes luxury
                                                                                        In addition, the Hotel will feature a 2700
                                                                                        square meters Spa offering a full range
Middle Category Hotels                     and exclusivity and the Hotel is the         of signature treatments where guests
Under Fortuna Hotels                       domain for all the guests needs within
                                           reach emphasizing on the highest levels
                                                                                        can truly enliven and balance their
                                                                                        senses, plus a fully equipped Health
Brand                                      of hospitality standards, service and        Club with all recreational facilities.
                                           quality where tradition and modernity
Since the beginning of the 2010 two        are in a perfect harmony.                    The building has been transformed into
new hotels have extended one of                                                         a work of art, a kind of place that would
the brands of the Czech CPI Hotels         The Hotel will comprise a total of 850       make you more than happy to bid
company. Former three stars Quality        rooms, suites and apartments which           farewell to other properties and warm
Hotel Prague and Comfort Hotel Prague      have been carefully designed in a unique     up your toes to Grand Millennium Al
were rebranded and became a part of        modern style that reflects tasteful          Wahda’s rosy glow and pampering
the brand network Fortuna Hotels as        elegance, chic, feel of freshness and        rituals.
Fortuna Hotel City and Fortuna Hotel       unconfined freedom in space, intended
West, with a three stars standard          to make the guest perfectly at home in       Mr. Abel Damergi, the newly appointed
again.                                     a leisurely yet efficient setting.           General Manager remarks, “The
                                                                                        property has a tremendous potential
“The CPI Hotels company has grown          The construction and final operation of      particularly that it is connected to one
and extended a lot in the last years,      The Grand Millennium Al Wahda will           of the most prestigious Malls in Abu
speaking about number of hotels, as        conform to the highest environmental         Dhabi, Al Wahda Mall. Our aim is to
well as their brands. Maintaining such     standards.                                   achieve a great harmonization with this
a heterogeneous spectra of hotels                                                       stunning location, he added.
requires strong efforts and many           Its dining portfolio features seven
additional costs for specific needs of     various themed Bars and Restaurants          “Our employees will be carefully
each hotel, which have to meet brand       serving a wide range of Oriental,            selected to maintain the highest
norms,” stated the CPI Hotels director     Asian, Italian and international cuisines    standards of day-to-day operations and
Jan Kratina. “We decided to clarify our    prepared by renowned chefs who will          will be prepared to respond swiftly to
portfolio according to individual brands   take the menus to new heights with           any guest requirements. Caring for our
and to develop each group in a long-       their numerous years of experience           employees is a particular Millennium
term horizon,” added Kratina.              around the world.                            trait,” said Abel Damergi.
During the 2010 for the sales reasons
the newly rebranded hotels will be          Global Hotel Alliance Welcomes Tivoli Hotels
presented with both names, rather as
“Fortuna Hotel City (ex. Quality Hotel      Global Hotel Alliance (GHA) welcomes Tivoli Hotels & Resorts as their latest
Prague)” and “Fortuna Hotel West (ex.       member, as the rapidly-growing alliance now extends its reach to include
Comfort Hotel Prague)”. From the 2011       two important new markets, Portugal & Brazil, with one of the regions’ most
the old name will abolish.                  respected brands.

“The brand Fortuna Hotels represents        Founded in 1933, Tivoli owns and operates some of Portugal’s most reputed
one of the first groups of our portfolio    hotels in locations such as Lisbon, Sintra, Coimbra, the Algarve and Madeira. In
and with the new rebranded hotels           2006 they have expanded into Brazil, with a luxury resort in Praia do Forte in
includes five operations altogether         Bahia and more recently with a landmark hotel in Sao Paulo.
in Prague and Františkovy Lázně.
We believe that these changes bring         GHA’s CEO, Chris Hartley, says Tivoli’s membership is a critical step in GHA’s growth
benefits primarily to the guests, who       plans, and underlines how the alliance’s business model is gaining recognition as
can expect the same level of services in    the ideal solution for independent hotel brands. “Not only is Tivoli a great brand,
all hotels,” underlined Jan Kratina.        with some outstanding hotels, but Tivoli gives GHA its first foot-print in South
                                            America, in that continent’s most important emerging market, as well as giving
                  excellent coverage of Portugal, as we strengthen our position in Europe’’.

                                            Hartley adds, “2010 was always going to be a landmark year for GHA with the
Grand Millennium                            creation of our multi-brand loyalty programme, but the addition of Tivoli gives us
Al Wahda Abu Dhabi                          extra momentum, as we prepare to launch our first consumer-facing product.”
To Open In Spring 2010                      For Alexandre Solleiro, Tivoli’s Chief Operating Officer, Tivoli joining GHA is a
Grand Millennium Hotel and Spa Al           big step to gaining international recognition for the brand. “We already have a
Wahda is scheduled to open during           strong, loyal customer base in Portugal and Brazil, but GHA will give us access
Spring 2010 in Abu Dhabi. With its          to markets, such as the US, the UK, Germany and Scandinavia, which are critical
unique location, right at the busy          to our hotels’ success, but which are expensive to reach on our own. We are
and dynamic centre of Abu Dhabi,            especially excited about the pending launch of the GHA loyalty programme,
the capital of the UAE, the Grand           which will enable us to communicate with over a million loyal customers of
Millennium Hotel Al Wahda unveils           GHA’s members across the globe, giving us incremental revenue opportunities
plans to schedule its opening during        and greater recognition for our brand.”
Spring 2010 and promises to quickly                               
become Abu Dhabi’s most luxurious,                              
innovative, and glamorous property
                                                                                   page 9
New Pan Pacific Suzhou                        Marriott Kicks Off
                                                                                          “Offering all the comforts and facilities
                                                                                          of an upscale international business
Welcomes First Guests                         A New Decade With                           hotel combined with the ancient art
                                                                                          of Thai hospitality, the 38 floor, two
The new Pan Pacific Suzhou officially         Global Rate Break                           tower hotel and residences defines the
opened its doors today. The landmark                                                      city’s skyline,” said Samir Wildemann,
481-room property located in Suzhou,          Marriott International rings in the         general manager, Radisson Hotel
Jiangsu Province, China, features             New Year and the new decade by              Bangkok Sathorn.
traditional Suzhou gardens and ancient        offering leisure travelers a Global
Chinese aesthetics fused with modern          Rate Break, 20 percent savings on           “Each guest room features floor to
comforts and luxury.                          weekend room rates at participating         ceiling windows and balconies with
                                              hotels around the world. Select             unobstructed views of downtown
The hotel’s opening was graced by             resorts in the Caribbean, Latin             Bangkok and the Chao Phraya riverside.
acclaimed Chinese painter Ye Fang,            America and Hawaii are offering up          Its location makes it a perfect base for
who entertained guests and the media          to 40 percent off room rates.               both leisure and business travellers.”
with a ‘live’ calligraphy display. Ye
Fang had also, prior to the opening,          Time to book is limited. The Global         Guests can choose from studio, one
collaborated with the hotel’s Hai Tien        Rate Break is available for booking         and two bedroom deluxe and executive
Lo to reinterpret a Suzhou traditional        today through January 22, 2010 for          rooms with high speed wireless
dish, La Ba porridge – which was served       relaxing weekend stays (Thursday            internet access, and LCD and internet
on the day. The dish, a symbol of symbol      – Sunday) with family, friends and          television. The hotel also features a
of prosperity and longevity, is enjoyed       loved ones that occur between               centrally equipped conference centre
by locals during the traditional La Ba        January 22 and March 21, 2010.              and business centre, on-site restaurants
Festival - a prelude of celebrations for                                                  and bar with al fresco dining. Salt-water
the Chinese New Year.                         Some resorts and hotels are going a         lap pool, steam and sauna and kids play
                                              step further, offering the 20 percent       room and a spa with seven treatment
“Respecting the local community and its       off their room rates seven days a           rooms, all form part of the hotel’s
culture has been one of the cornerstones      week. In total, guests will have the        recreational facilities offerings.
in Pan Pacific’s philosophy,” said Jeffrey    flexibility of choosing from more
Ong, GM of Pan Pacific Suzhou. “This          than 2,500 participating Marriott           Interiors of each of the 436 rooms are
ceremony sets to commence our                 hotels around the world among the           well thought of in décor and styled
efforts to establish Pan Pacific Suzhou       company’s portfolio of brands:              keeping in mind comfort and space for
as a cultural landmark and icon – in                                                      both the short and long term traveller.
Suzhou, and China – where guests              • Marriott Hotels & Resorts                 Each room offers the best in modern
can experience modern comforts in             • JW Marriott                               comforts and exudes a warm residential
surroundings steeped in traditional           • Renaissance Hotels                        feel. The suites are fully furnished with
Chinese aesthetics. Together with our         • Courtyard by Marriott                     spacious living areas. With 172 one-
sister hotel, Pan Pacific Xiamen, we are      • Fairfield Inn & Suites by Marriott
                                              • SpringHill Suites by Marriott             bedroom deluxe and 172 two-bedroom
excited to introduce more guests to           • Residence Inn by Marriott                 deluxe, guests will be guaranteed a
China to Pan Pacific and our brand of         • TownePlace Inn by Marriott                truly comfortable stay at the Radisson
hospitality.”                                 • Marriott Vacation Club                    Hotel Bangkok Sathorn.
Pan Pacific Suzhou features a new                  The use of understated colours in the
wing, which houses 99 deluxe rooms                                                        lobby and hallways has been combined
and suites and Pan Pacific’s exclusive,                                                   with sophisticated and contemporary
premier executive club, the Pacific Club
– where guests will enjoy an unrivalled      Radisson Hotel Bangkok                       lighting. All rooms and public areas are
                                                                                          decorated with a touch of traditional
level of personalised attention and          Sathorn Celebrates                           Thai blending with contemporary
luxury, with butler service and access
to the enhanced Pacific Lounge serving
                                             Opening                                      design. The ambience of Radisson
                                                                                          Hotel Bangkok Sathorn’s signature
complimentary breakfast and evening          In celebration of its opening this month,    restaurant, 100°East and Crust is both
cocktails.                                   Radisson Hotel Bangkok Sathorn has           vibrant and relaxed. The restaurant
                                             launched a ‘Be the First to Check-In’        opens to the poolside, and is of modern
Guests also have a range of new              promotion. The special offer allows          design capable of seating more than
restaurant and bar options – including       guests an exclusive experience of            150 people.
Pan Pacific’s award-winning Cantonese        accommodation and amenities starting
restaurant, Hai Tien Lo and Italian          at only THB3,500++ for a studio room.        The Zin Lobby Lounge concentrates
restaurant Avanti Italian Kitchen. The       This promotion is valid from now till        on great service in a casual dining
Grand Ballroom, renovated with state-        31 March 2010 and is targeted at both        environment, and will cater for light
of-the-art audiovisual facilities and due    corporate and leisure travellers.            refreshments and beverages throughout
for completion by March 2010, is also                                                     the day.
ideal for banquet dinners, weddings,         Ideally situated along Narathiwat-
private parties or corporate events.         Ratchanakarin Road in Bangkok’s              The property’s second tower is set
                                             central business and embassy district,       to become one of the most sought-
Pan Pacific Suzhou is Pan Pacific Hotels                                                  after addresses in the city, featuring
Group’s latest hotel in China, following     the Radisson Hotel Bangkok Sathorn is
the opening of Pan Pacific Xiamen in         the newest business address of prestige      Radisson’s Extended Stay Suites ideal
August 2009. This is in line with the        in the city. With over 415 locations in 72   for corporate clients and expatriates
Group’s expansion plan to grow the           countries, Radisson Hotels & Resorts® is     who prefer a city central address in the
hotel portfolio under its Pan Pacific        the leading upscale, full-service brand      financial district.
and PARKROYAL brands in Asia, Greater        of Carlson Hotels Worldwide, one of
China and North America.                     the world’s leading hotel management  
                       companies.                                                sathorn
                                                                                  page 10
Rosewood Hotel Georgia:                                                              Wooshu, Bien Hoa,
A Vancouver Legend                                                                   Vietnam Opens
Gets A Makeover                                                                      The eagerly awaited international 4
                                                                                     star deluxe Swiss-Belhotel Wooshu
                                                                                     Bien Hoa has opened and had its
Rosewood Hotels & Resorts has been chosen by Delta Group to manage the               Grand Opening Ceremony this month.
legendary Hotel Georgia in Vancouver, Canada. Now known as Rosewood Hotel            Comprising of 132 deluxe rooms
Georgia, the property is currently undergoing a full restoration and is scheduled    and suites, three exciting food and
to reopen in early 2011.                                                             beverage outlets, recreational facilities
                                                                                     with spa and swimming pool, business
The opening of Rosewood Hotel Georgia will return Vancouver’s most historic          and meeting facilities, the hotel offers
hotel to its place as one of the select hotels of the world.                         excellent value and true international
                                                                                     services being the first internationally
The property will feature 154 guest rooms, including large suites, and a separate    managed hotel in Bien Hoa. Bien Hoa
48-storey residential tower to be completed in 2012. The hotel will also feature     is one hour’s drive from Ho Chi Min
Sense, A Rosewood Spa, a fitness centre, indoor swimming pool, a nightclub           City and is a fast growing industrial and
and Hawksworth Restaurant.                                                           development zone.
Owned and operated by renowned Chef David Hawksworth, the restaurant                 Ideally located for business and pleasure
will feature a menu reflecting regional, seasonal ingredients with a uniquely        in downtown Bien Hoa, Swiss-Belhotel
Vancouver-Asian twist. The nightclub inside Rosewood Hotel Georgia will be           Wooshu sits in the heart of the city, 45
built on the rich history of the hotel and will feature top musical entertainment    minutes from Ho Chi Minh international
in an intimate, sophisticated setting.                                               airport and in close proximity to
                                                                                     industrial development zones and many
First opened in 1927, the Rosewood Hotel Georgia came to be known as                 of Bien Hoa City’s landmarks including
Vancouver’s most historic and elegant hotel. The Georgian Revival structure          the Dong Nai Square and Museum as
welcomed the who’s who of the entertainment world, including Elvis Presley,          well as the peaceful Dong Nai river.
Nat “King” Cole, Katherine Hepburn and British Royalty. It was once, and
will be again, the premier destination for those seeking the ultimate in hotel       “It is a pleasure to be opening the
accommodation.                                                                       city’s first 4-star international hotel
                                                                                     and introducing international facilities
Rosewood Hotel Georgia complements the Rosewood portfolio of great                   and services to Bien Hoa” the opening
properties, which includes some of North America’s most historic properties,         General Manager Mr Cesar M. Castro
including Rosewood Mansion on Turtle Creek, The Carlyle, A Rosewood Hotel,           stated.” Swiss-Belhotel Wooshu is
and San Ysidro Ranch, A Rosewood Resort.                                             the ideal choice for both the business
                                                                                     traveler and the international tourist”
The Rosewood Hotel Georgia joins King Pacific Lodge, A Rosewood Resort in            he added.
British Columbia as Rosewood’s second Canadian property and is a Vancouver
landmark; a treasured asset of the city that will once again be a revered            Swiss-Belhotel Wooshu is a 16 story
destination when it reopens.                                                         building designed in a contemporary
                                                                                     style with the finest materials and
“Vancouver is a vibrant city and Rosewood is delighted to now have a hotel           furnishings. All well appointed city view
in the heart of this wonderful international gateway city,” said John M. Scott       rooms and suites are well equipped
III, Rosewood CEO. “As we commemorate the 30th anniversary of Rosewood               with modern facilities and services
Hotels & Resorts this year, I can think of no better way to celebrate than to        to meet the demanding needs of the
expand into this beautiful city with this spectacularly restored historic hotel.”    international guest and travelling
Bruce Langereis, President of Delta Land Development is equally pleased with         businessman. The hotel also has a large
the arrangement. “Vancouver’s historic Hotel Georgia is in the very good hands       ballroom which can accommodate up
of Rosewood Hotels & Resorts which respects the history and significance             to 450 guests and meeting rooms and
this hotel holds in the hearts of Vancouverites. I know they will be excellent       facilities for business conferences.
custodians of the hotel.”
                                                                                     “The opening of Swiss-Belhotel Wooshu
Interior design for Rosewood Hotel Georgia is led by Toronto-based Munge             endorses the commitment of Swiss-
Leung, an award-winning design firm known for exceptional hospitality design.        Belhotel International to Vietnam
The primary inspiration for the design is to revive the hotel’s glamour and          where we now have five hotels and
elegance.                                                                            projects in Vietnam” explained The
                                                                                     Chairman and President of Swiss-
“This hotel doesn’t belong to us as designers,” firm principal Alessandro Munge      Belhotel international Mr Gavin M
states, “it belongs to the people of Vancouver.” Munge commends Delta Land           Faull. “We are excited to be partners
Development and Rosewood for their shared vision of and commitment to the            with Vinh Tuong Company Limited,
historically accurate and reverential restoration of the hotel.                      and this operation joins our 60 hotels
                                                                                     and projects in China, South East Asia,
The lobby will once again be a rich vision of dark woods, rich gold and deep         The Pacific and The Middle East which
reds, while guest rooms will be softly enrobed in light blues, ivory and chocolate   rates us in the top 100 international
brown. The public spaces of the hotel, including the second floor ballroom,
will be Vancouver’s finest, with cornices and moldings recreated with modern         management companies globally” he
materials and fine details original to the space.                                    added.
                                                                                     Special introductory rates are available.
                                                                                    page 11
New ITM Chairman
The Institute of Travel & Meetings (ITM) UK & Ireland has announced that Caroline Strachan, Global Category Leader for
AstraZeneca, has stepped down from the ITM Chairman role after two years to make way for successor, Jamie Hindhaugh,
Head of Sourcing at the BBC, who takes on the role from his existing Vice Chair position. Ms Strachan will take up the post of
Immediate Past Chair from Mark Avery, Head of Business Services for PricewaterhouseCoopers.

Ms Strachan said of her term that she particularly wanted to thank Mark Avery who had been an incredible support to her as
Immediate Past Chair during her tenure as Chairman. She also commented, “For three quarters of my tenure we have been
in a recession and the Board has committed huge amounts of time and energy to ensure the association flourishes at this
difficult industry time. I want to thank all of them for their commitment, but especially those who have lead activity on my key
tenets of meetings & events and education. ”

Mr Hindhaugh takes the helm of the association on a promise to encourage “evolution not revolution” and with a particular
interest in providing greater resources to members and to improving buyer and supplier relations throughout the sector. He
leads a newly replenished board after a total of nine new directors commenced with the association in December to replace
those stepping down during early 2010. In addition to Mr Avery and directors who finished their terms during 2009, those
standing down in early 2010 include Chris Reynolds of 3Sixtysourcing and Louisa Bell of Eurostar.

J. Gregory Land Joins RADIUS As SVP, Americas
RADIUS – a corporate travel management company providing global travel solutions has announced that J. Gregory Land has
joined the company as Senior Vice President, Americas. Prior to joining RADIUS he held the position of Senior Vice President,
Global Sales and Distribution over 11 hotel brands in the Wyndham Hotel Group.

A 20-year travel and hospitality industry veteran, Mr. Land brings significant global experience in sales, customer service,
distribution, revenue management and strategic planning to the RADIUS executive leadership and network teams. He will be
responsible for managing the RADIUS agency network in North and South America while directing sales, account management,
supplier agreements, targeted marketing activities and other strategic corporate relationships.

“Greg’s role is a key element of our plan for 2010 and the coming years to continue raising the value of our shareholder
and supplier partnerships,” explained Chris Vasiliou, President and CEO of RADIUS. “Specifically, Greg will provide central
leadership and direction in North and South America to expand the service and support RADIUS provides corporate clients,
agencies and partners in those markets.”

Reed Travel Exhibitions (RTE) Appoints New Group Exhibition Director
Reed Travel Exhibitions (RTE) has announced the appointment of Craig Moyes as its new Group Exhibition Director (GED) for
the global Meetings and Events portfolio. Moyes was previously Exhibition Director of World Travel Market (WTM), a position
he has held since 2006. Prior to this, he also directed and managed events for Informa PLC and Brintex Exhibitions Ltd and
has had an international career in the exhibition and events industry for more than 15 years, working in South America, Asia
and Europe.

Commenting on his appointment, Craig Moyes said: “As Exhibition Director for WTM, RTE’s flagship event, Europe’s biggest
travel trade event and arguably the UK’s largest b2b event of any kind, I have worked on every continent with the travel
industry and all its stakeholders. This strategic experience, coupled with the sheer size and scale of WTM, is a critical factor in
working with the meetings and incentives team on the future development of their portfolio of events.”

Moyes’ role as GED will be to manage teams in five continents and oversee the continuing development and expansion of the
international portfolio of events that include EIBTM in Barcelona, Spain; GIBTM in Abu Dhabi; CIBTM in Beijing, China; AIBTM
in Baltimore, USA (2011) and AIME in Melbourne, Australia.

Commenting on the appointment Vanessa Cotton, Chair of the Meeting & Events Portfolio, said: “The appointment of Craig
adds considerable weight to our leadership. We now have a superb Group Exhibition Director with unrivalled international
operational experience, business background and contacts, an experienced executive team at our headquarters in the UK and
regional meetings industry professionals in Asia, Middle East, USA and Australia. I am looking forward to working with the
extended team and developing the RTE Meetings and Events portfolio.”

As a further demonstration of the Reed Travel Exhibitions’ commitment to the portfolio and the meetings market there
has been a restructure of the management team. Mandy Torrens, who has served for many years with EIBTM most latterly
as Exhibition Director, is promoted to the new role as Head of Marketing and Buyer Programmes for the entire portfolio –
responsible for the management of the marketing of all the events to maximise RTE’s global reach and market presence.
She will also spearhead the development of the Educational and Association relationships, essential to RTE’s deepening
involvement with the meetings industry, as well as integrating and improving the buyer programmes across the portfolio.

Coinciding with Mandy’s appointment, Graeme Barnett will be moving across from Exhibition Director from CIBTM and GIBTM
to EIBTM. He will also take on responsibility for delivering a world-class sales strategy for the portfolio.
                                                                                  page 12

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