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WARSAW COMMUNITY PUBLIC LIBRARY LIBRARY DIRECTOR 310 East Main Street Ann M. Zydek Warsaw, IN 46580 April 7, 2010 BOARD OF TRUSTEES EXECUTIVE SESSION AGENDA April 12, 2010 - 4:00 P.M. DIRECTORS OFFICE A. CALL TO ORDER B. IC 36-12-3-5 The purchase or lease of real property by the governing body up to the time a contract or option to purchase or lease is executed by the parties. C. ADJOURNMENT BOARD OF TRUSTEES MEETING IMMEDIATELY FOLLOWING THE EXECUTIVE SESSION MEETING ROOM A/B A. CALL TO ORDER B. INTRODUCTION OF GUESTS C. MINUTES OF LAST MEETINGS BOARD ACTION D. TREASURER’S REPORT BOARD ACTION 1. March 2010 Financial Report 2. Claims for April 2010 3. Investments 4. Budget Transfers 5. Other E. DIRECTOR'S REPORT 1. Departmental Reports & Statistics for March 2010 2. Departmental 2011 Goals 3. Staff/Trustee Update 4. Building and Equipment Report 5. Other F. COMMITTEE REPORTS G. OLD BUSINESS 1. Other BOARD ACTION H. NEW BUSINESS 1. Agreement to Purchase Real Estate Addendum 1 BOARD ACTION 2. Policy(s) BOARD ACTION 3. Other I. ADJOURNMENT BOARD ACTION WARSAW COMMUNITY PUBLIC LIBRARY BOARD OF TRUSTEES EXECUTIVE SESSION MINUTES March 8, 2007 CALL TO ORDER Tony Etienne, Board President, called the Session to order at 4:00 p.m. on Monday, March 8, 2010. Members present: Joel Curry, John Yingling, Paulette Sauders, and Sandy Carmichael, Mark Morrison joined the meeting in session. Member absent with prior notice: Ruth Jones. Also present: Ann M. Zydek, Director. Guest: Mike Armey, Rothberg, Logan and Warsco L.L.P. PURPOSE To discuss the purchase or lease of real property by the governing body up to the time a contract or option to purchase or lease is executed by the parties. IC 36-12-3-5 ADJOURNMENT Tony Etienne adjourned the meeting at 4:15 p.m. Respectfully Submitted: Attested: Ann M. Zydek John Yingling Director Secretary WARSAW COMMUNITY PUBLIC LIBRARY BOARD OF TRUSTEES MEETING MINUTES March 8, 2010 CALL TO ORDER Board President, Tony Etienne, called the Board of Trustees meeting to order at 4:20 p.m., on Monday, March 8, 2010. Members present: Joel Curry, Paulette Sauders, John Yingling, Mark Morrison, and Sandy Carmichael. Member absent with prior notice: Ruth Jones. Also present: Ann Zydek, Director; Joni Brookins, Assistant Director; Renee Sweeny, Business Manager; Kathy Stutzman, Community Relations Assistant; Susan Stafford, Administrative Assistant. READING AND APPROVAL OF MINUTES The minutes of the February 8, 2010 Executive Session, Board meeting and the Board Goals Retreat were reviewed. Joel Curry moved THAT the minutes of the Executive Session, Board meeting and Goals Retreat be approved. SECOND: Mark Morrison MOTION: Carried TREASURER’S REPORT Renee Sweeny reviewed the financial statement, claims, and investments. Mark Morrison moved THAT the board accept the Treasurer’s Report as presented. SECOND: John Yingling MOTION: Carried Tony said, “I noticed that a certain number of fines were waived what does this mean?.” Joni explained to him the circumstances where a fine may be waived, family emergency, they were in an accident, in the hospital or maybe a fine was charged by mistake. DIRECTOR’S REPORT Joni said, “While researching debt collection we discovered on Fair Debt Collection.com that any accounts earlier than January 1, 2005 and back we cannot generally collect on. Our only problem is that we haven't quite figured out a way to pull out that specific information from our system.” Ann shared that Erin Reifsnider has been promoted to a Librarian 5. She is our Young Adult Coordinator. Ann said, “We are involved in trying to make sure we are set for the retro commissioning. We wanted to get a feel for the property we wish to purchase. The Architect updated plans for security. It looks like our current unit will not stand the max it can hold is16 cameras for security. Hopefully by the next board meeting we will have a sense on 2 units,what kind they will be and how many cameras they will allow us to have and where's the best place for them. We are looking at meeting rooms and other places where people gather.” NEW BUSINESS Ann presented the Child Sexual Abuse Prevention Policy for approval. Sandy Carmichael suggested contacting Peggy Shively of Child Protective Services to look over the policy since she deals with child protection and she knows the law. After some discussion Joel Curry moved THAT the board adopt the Child Sexual Abuse Prevention Policy with the changes we discussed. SECOND: Sandy Carmichael MOTION: Carried Ann presented the changes made to several policies. Employe Conduct, Weapons Policy, Conflicts of Interest, Materials/Equipment Loan, Library Conduct and the Cell Phone Policy Joel Curry moved THAT the board accept these policy changes. SECOND: Ruth Jones MOTION: Carried Ann shared a couple of ads created for the library with the new theme “Rediscover your Library”. ADJOURNMENT With no further business, at 5:10 p.m. Sandy Carmichael moved THAT the meeting be adjourned. SECOND: Paulette Sauders MOTION: Carried Respectfully Submitted: Attested: Susan Stafford John Yingling Administrative Assistant Secretary Warsaw Community Public Library March 31, 2010 Balance in Checking Accounts 2-28-10 2,338.06 Income: Fines & Fees 8,033.95 Copy Machines 689.45 FAX 251.00 County Option Tax 57,391.08 Matured Investments and Interest 1,782,554.40 Group Insurance Dependent Prem. 547.00 Other income 107.10 Transfer from savings 34,702.36 PLAC Fund 150.00 Gift Fund 75.36 TOTAL 1,886,839.76 Expenditures: Library Operating (per attached) 218,895.05 Less: Payroll Deduction 5,478.78 213,416.27 Library Improvement Reserve Fund 2,732.80 Library Capital Projects Fund 3,591.80 Gift Fund 749.57 State Technology Grant Fund 907.50 Dependent Insurance Prem. Fund 547.00 Medical Insurance 352.00 Public Employee Retirement Fund 6,402.84 United Way 30.00 Franklin Templeton Fund 295.00 PERF Vol Deductions 826.60 AFLAC 539.08 Health Savings Account 1,743.00 Investment in CD - TAF 659,000.00 Investment in CD - LIRF 255,000.00 Investment in CD - BIRF 191,000.00 Investment in CD - LCP 234,000.00 Investment in CD - Rainy Day 313,000.00 TOTAL 1,884,133.46 Balance in Checking Accounts 3-31-10 2,706.30 TOTAL OF ALL MONIES: Regular Checking Account 1,906.30 Payroll Checking Account 800.00 Pass Book Savings Account - Total all Funds 22,871.86 Investment in CD - TAF 659,000.00 Investment in CD - LIRF 255,000.00 Investment in CD - BIRF 191,000.00 Investment in CD - LCP 234,000.00 Investment in CD - Rainy Day 313,000.00 Petty Cash & Change Drawers 240.00 Total all Money 3-31-10 1,677,818.16 BREAKDOWN OF ABOVE FUNDS: Library Operating Fund 646,969.62 Library Improvement Reserve Fund 255,286.68 Bond & Interest Redemption Fund 191,945.07 Library Capital Projects Fund 234,898.96 Gift Fund 25,690.27 PLAC Fund 450.00 State Technology Grant Fund 8,167.50 Community Calendar Fund 0.30 Rainy Day Fund 313,513.90 Payroll Deductions 895.86 Total all Funds 3-31-10 1,677,818.16 As Compared to Balance 3-31-09 Library Operating Fund 745,039.16 Library Improvement Reserve Fund 238,154.78 Bond & Interest Redemption Fund 211,731.25 Library Capital Projects Fund 286,601.41 Gift Fund 25,633.82 PLAC Fund 540.00 State Technology Grant Fund 6,729.94 Community Calendar Fund 0.30 Rainy Day Fund 77,397.56 Payroll Deductions 836.98 Total all Funds 3-31-09 1,592,665.20 MONTHLY FINANCIAL STATEMENT For the Month Ended March, 2010 Expended Expended Unexpended Total During Year to Budget Budgeted Current Mo. Date Balance 1. PERSONAL SERVICES: Salary of Librarian 83,200.00 6,933.34 20,800.02 62,399.98 Salary of Assistants 1,068,902.00 83,657.13 255,002.31 813,899.69 Wages of Janitors 80,910.00 6,254.66 19,357.72 61,552.28 Employee Benefits 384,300.00 39,805.49 75,991.95 308,308.05 Other Personal Services 0.00 0.00 0.00 0.00 Total 1,617,312.00 136,650.62 371,152.00 1,246,160.00 2. SUPPLIES: Office Supplies 23,700.00 115.90 620.11 23,079.89 Operating Supplies 9,600.00 595.96 1,551.59 8,048.41 Repair & Maint. Supplies 7,900.00 72.53 955.85 6,944.15 Other Supplies 51,700.00 1,286.20 2,741.26 48,958.74 Total 92,900.00 2,070.59 5,868.81 87,031.19 3. OTHER SERVICES & CHARGES: Professional Services 59,400.00 8,031.06 21,668.32 37,731.68 Communication & Transp. 81,100.00 6,130.99 10,078.09 71,021.91 Printing & Advertising 20,400.00 148.36 224.86 20,175.14 Insurance 33,700.00 735.00 20,816.00 12,884.00 Utility Services 82,000.00 4,940.92 15,112.17 66,887.83 Repairs & Maintenance 75,000.00 2,315.63 10,874.31 64,125.69 Rentals 2,505.00 106.22 312.24 2,192.76 Debt Service 5.00 0.00 0.00 5.00 Dues & Lease 5,010.00 0.00 990.00 4,020.00 Transfer to LIRF 30,000.00 0.00 0.00 30,000.00 Other Miscellaneous 26,100.00 1,191.93 2,074.14 24,025.86 Total 415,220.00 23,600.11 82,150.13 333,069.87 4. Capital Outlays Land, Building, & Impr. 15.00 0.00 0.00 15.00 Furniture & Equipment 111,500.00 503.95 1,679.14 109,820.86 Books 293,800.00 13,918.46 27,199.24 266,600.76 Periodicals & Newspapers 95,400.00 1,342.10 28,582.53 66,817.47 Nonprinted Materials 128,853.00 2,202.83 8,764.50 120,088.50 Total 629,568.00 17,967.34 66,225.41 563,342.59 SUB-TOTAL 2,755,000.00 180,288.66 525,396.35 2,229,603.65 2009 Budget Encumbered 2. Supplies 13,396.00 494.96 11,944.22 1,451.78 3. Other Services 9,853.00 5,216.00 9,362.85 490.15 4. Capital Outlays 103,893.00 32,895.43 71,090.73 32,802.27 SUB-TOTAL 127,142.00 38,606.39 92,397.80 34,744.20 GRAND TOTALS 2,882,142.00 218,895.05 617,794.15 2,264,347.85 April 7, 2010 Ann M. Zydek March 2010 Director's Report March 1-6: Board President, Tony Etienne, library attorney, Mike Armey, and I met at 4:00 p.m. on Monday to continue new property negotiations. During the week Administration staff compiled the WCPL Board packets. The following policies were created or reviewed in preparation for the March Board meeting: Employee “Professional Conduct”, Weapons, Conflicts of Interest, Cell Phone Usage, Materials/Equipment Loan, Patron Behavior, and Child Sexual Abuse Prevention. Kathy Stutzman, Public Relations Manager enclosed the results of the WCPL Program Survey and the 2009 Annual Report handout. On Thursday afternoon I made a homebound delivery. March 7-13: The March Library Board meeting was held Monday immediately following the Executive Board Meeting at 4:00 p.m. By Wednesday I had completed, signed, and emailed Selective’s Abuse and Molestation insurance application/survey along with a copy of WCPL’s Child Sexual Abuse Prevention Policy as approved at the Board meeting. Below is the one-on-one interactions “behind closed doors” revision to the policy as discussed at the March Board meeting: “Employees and volunteers will spend most of their time with young people in groups (e.g., family units, student classes, library programs, summer reading program activities.) When youth-attended library-sanctioned group activities and programs are held at the library or at approved off-site locations “behind closed doors” (e.g., door(s) shut and no windows), the library strongly encourages at all times the buddy system --at least two adult library employees/volunteers present when youth are present. But group situations, where the space is open or the enclosed space (e.g., meeting room, study room) has doors open or a closed door with a clear viewable window then at least one adult employee/volunteer must be present. Occasionally one-to-one interaction may be required in an enclosed space (e.g., meeting room, restroom, elevator, staff office.) Prior to any one-to-one interaction “behind closed doors”, a library employee/volunteer will ensure another adult employee/volunteer is present.” I attended the Chamber’s Business Outreach noon meeting on Thursday. March 14-20: Daylight Saving Time began this week! In addition to adjusting personally, employees double-checked that all the library’s automated systems had switched too (e.g., lights). At 4:00 p.m. on Wednesday, the property sellers, Terry and Doug; attorney Mike Armey; Board President Tony Etienne and I were to meet. The meeting was cancelled due to Mike being unable to attend. On Thursday F.L. Dennis Logan (Denny) of Rothberg Logan & Warsco LLP called to share that Mike had unexpectedly become ill. He offered his assistance with the negotiations during Mike’s recovery. Renee Sweeny and I, in light of new information learned, worked on revising the Patron Conduct Policy again. Also on Thursday I attended the Libraries Serving Communities (LSC) Literary Council meeting at 11:00 p.m. in Ligonier, IN. Michelle Puckett, Chief Deputy Auditor, Kosciusko County, sent an email Friday, March 19, 2010, regarding 2009 pay 1010 circuit breaker information for the library. The amounts were obtained during the property tax calculation and were certified to the DLGF budget division March 18, 2010. The library will not receive based on the 2010 certified budget orders an overall total of $42,476.02 ($29,919.77 for Library Operating, $8,654.45 for Library Debt Service, and $3,911.81 for Library Capital Projects.) On Friday, I made a midday homebound delivery and worked the “Home & Garden Show” library booth from 5:00 p.m. to 8:00 p.m. I started a second year of being a Junior Achievement (JA) volunteer at Mrs. Grill’s first grade at Lincoln Elementary School. I plan to again use library materials to supplement the five Friday pre-set JA activities on community. March 21-31: I met with Rick Ellsworth, Patricia Schroader and Productive Business Interiors (PBI) account representative Debra Tone and designer Kathy Peppler on Monday afternoon to discuss modifying Patricia’s small workspace so she is able to more effectively handle her varied work tasks. Board President Tony Etienne and I met with Denny Logan of Rothberg Logan & Warsco LLP at 4:00 p.m. to review the project. Deciding to proceed, we then met with the sellers on Tuesday at 4:00 p.m. Later that evening I took part in the Warsaw Education Foundation 2010 Quiz Bowl in the Tiger Den as part of the WCPL Library team. A special thanks goes to E.F. Rhoades & Sons for sponsoring the team. Actual budget shortfall numbers of various state agencies as a result of the property tax caps are becoming known. The Times-Union reported on Tuesday that property tax caps would mean a projected shortfall of $307,479 for Warsaw Schools in 2010. Early Thursday morning workers from Milestone began installation of another door in the hallway next to the Jo Ellen Hogan Activity Room. Until now small groups of patrons or staff using the Literacy Room to study or work had to enter the Jo Ellen Hogan Activity Room first in order to get to the Literacy Room door. When programs and events were taking place in the activity room the study room was unavailable. I attended the Chamber of Commerce Business After Hours at Lake City Bank on Thursday afternoon where I learned about the Kosciusko Business Leadership Network that has been formed to promote best practices to enhance employment opportunities for candidates who happen to have disabilities. I received an email from Jacob Speer at the Indiana State Library on Friday, March 26, 2010, regarding newly passed legislation. On March 25, 2010, Governor Daniels signed House Bill 1086 which incorporated library legislation supported by the Indiana Library Federation and Indiana State Library. Upon the Governor's signature, three portions of the bill have gone into effect: 1). A Library district seeking an increase in its operating budget above the growth quotient and whose assessed valuation is not entirely contained within a city or town shall submit its proposed budget and property tax levy to the county fiscal body rather than to the city or town fiscal body, if more than fifty percent (50%) of the parcels of real property within the jurisdiction of the public library are located outside the city or town. There is no longer a requirement to go to the entity that historically established the library district under the circumstances above, which had been the law for the past two years. 2). A library district that was established by a city or town and has more than 50% of the parcels of real property outside of the city or town shall seek approval for bonds and leases from the county fiscal body. Otherwise the library district will seek approval for leases and bonds from the city or town. However; a bond or lease for which a preliminary decision was made or has been approved by the city or town or county fiscal body before December 31, 2010 is exempted. 3). A library trustee for a Class I library must sit out four years (one full term) after serving four full terms (16 years). If a trustee was appointed to serve out a partial term and served less than half of that term (less than two years), the partial term will not be counted against the maximum 16 years. The exemption option for library districts with a population of less than 3,000 remains unchanged. The remaining provisions covering library cards to non-resident educators and library staff, procedure for the dissolution of a library district, electronic fund transfers and payments, and the elimination of the requirement that collections by a third party must be more than $10 go into effect on July 1, 2010. The WCPL Board of Trustees must decide whether or not to adopt a resolution regarding the two new groups of people able to get a free library card starting July 1, 2010. (See italics below.) In Section 49: Sec. 3. (a) A library board may issue local library cards to: (1) residents of the library district; and (2) Indiana residents who are not residents of the library district; (3) library employees of the library district; or (4) employees of a school corporation or nonpublic school located in the library district who apply for the cards. A library board may issue a local library card under subsection (a)(3) or (a)(4): (1) to an individual who is not a resident of the library district; and (2) without charging a fee for the card; if the board adopts a resolution that is approved by an affirmative vote of a majority of the members appointed to the library board. Like many other Indiana libraries, for numerous years the WCPL Board has issued library employees library cards. A new SECTION 165 (IC 36-12-7-9) is added effective July 1, 2010: Sec. 9. (a) Dissolution of a library district is initiated when the legislative body of each municipality, township, or county that is a part of the district and library board of the district adopt identical resolutions proposing to dissolve the district by an affirmative vote of a majority of the voting members of each legislative body and library board…(c) A dissolution does not take effect until: (1) all legal and fiscal obligations of the library district have been satisfied; (2) the assets of the district have been distributed; and (3) a notice is filed with the agencies listed in subsection (b), indicating that the actions described in subdivisions (1) and (2) have been completed and the dissolution is final. Two new sections have been added SECTION 162 (IC 36-12-3-16.5) and SECTION 164 (IC 36-12- 7-3) on "electronic funds transfer" which means any transfer of funds, other than a transaction originated by check, draft, or similar paper instrument, that is initiated through an electronic terminal, telephone, or computer or magnetic tape for the purpose of ordering, instructing, or authorizing a financial institution to debit or credit an account. A library board may adopt a resolution to authorize an electronic funds transfer method of payment of claims. If a library board adopts a resolution under this subsection, the public library may pay money from its funds by electronic funds transfer. A public library that pays a claim by electronic funds transfer shall comply with all other requirements for the payment of claims by the public library. A new SECTION 167. IC 36-12-7-11 reads that (a) A library board or a person designated in writing by the library board may: (1) collect money or library property; or (2) compromise the amount of money; that is owed to the library. A library board: (1) shall determine the costs of collecting money or library property under this section; and (2) may add the costs of collection, including reasonable attorney's fees, to money or library property that is owed and collected under this section. I made a homebound delivery Monday evening. On March 30, 2010, Tony and I accepted a revised addendum to be forwarded to the property seller’s attorney. Staff Update by Renee Sweeny: Receiving their five year and 25 year pin respectively were Vickie Condinho, Circulation Clerk (March 28th) and Renee Sweeny, Business Manager, (March 25th). Congrats! ☺ Our congrats also go out to Dale and Barb Hudson, Circulation LTA, on the arrival of a great grandson! Maddox Grayson Hubler was born Thursday, March 11th and he came in at 8 lbs 8 oz and 19.5”. I’m sure if you stop by Grandma Barb will share pictures! MONTHLY REPORT FOR OPERATIONS AND MAINTENANCE March 2010 Rick Ellsworth, Facilities Manager Projects 2010 Negotiations for the acquisition of the Windy’s property continue. Recommissioning continues. MSKTD requested and obtained the historical record of the utilities for the past twelve months for analysis. Later in the month, Jerry Thompson, electrical engineer for MSKTD, arrived on site to survey our electrical power requirements and systems. Also, Fluid Dynamics conducted a test and balance evaluation during early March as part of our recommissioning. The evaluation of our fire suppression system on site was completed in February. We are waiting for the results of the water test before VFP Fire Systems will make their report. Patricia Schroader, Ann Zydek, and I have worked in conjunction to obtain new carpeting for Children’s Services and resolve issues with Patricia’s office workspace. Creamer Carpet is providing the proposal for the recovering of the northeast portion of CS as I have conducted a search for the carpet of choice. PBI, Inc. arrived on the 22nd to discuss new furnishings for Patricia’s office and will present a proposal. Milestone Construction started construction of a new entryway into the literacy room on the lower level on March 25th. The job is nearly complete at the time of this writing. The appearance is so natural that we hardly will recall what the space looked like before new construction. Installation of new windows by Milestone Construction will begin early in April. We continue to await the delivery of a head pressure device for the wall air conditioning unit for the server room from Alpha-Omega Heating & Cooling. Building Equipment Four new oak chairs were placed in the public area of Adults Services After much aggravation, Leamon Electric was able to find a way for Control Panel One to operate the lights on the lower level. The circuit board for that particular panel was replaced earlier this year. We remain in touch with Cooper Industries regarding the circuit board. In the mean time, the light schedules are operational. Havel, our new service provider for HVAC maintenance, was on site to start our system for the cooling season. Cooling coils in all air handlers were filled, chiller compressors were tested and serviced, and a faulty heating valve in the network manager’s office was replaced to Harper’s relief. Dickerhof Electric performed their semi-annual inspection of our generator for the east sump pumps. No special maintenance services were necessary. Craft Laboratories conducted its tests of our closed-loop water system for heating and cooling. Typical maintenance was performed with no special requirements. Other Maintenance Activity We started spring house cleaning early. Maintenance staff moved Steelcase shelving and furniture parts taking inventory as we moved. Inventory was re-stored in the north mechanical room while a substantial amount of freestanding shelving was moved to the upper level west mechanical room. The safe room adjacent to the business manager’s office was refurnished with a new records shelving unit; furnishing Renee’s office was completed. Maintenance team members stripped and refinished terrazzo in the north lobby and cleaned the floor in the audio-visual collections area. We have begun a broad-spectrum disinfection of portions of library. In light of the fact that all staff in the catalog department missed several days of work time during March, we treated that area with a phenolic, hospital-grade disinfectant. We put a new self-propelled lawn mower in service. Health and Safety To keep current with requirements for certifying staff in CPR/AED response, five library staff attended training at the Orthopedic Center at Grace College. Murry Kantenwein and I participated in this training. Respectfully submitted, Rick Ellsworth Asst. Director/PR Monthly Report March 2010 Assistant Director (Joni Brookins) Meetings/Workshops: • Three web-based workshops on the new version of the Summer Reading software • ILF District 1 conference planning committee in Michigan City • Workshop on content management systems (CMS) and web site marketing offered by a local company, Redwood IT • Harper & I met with Vision It Now, the company that is going to update our web site look and move our old content to a new CMS called ModX ; this project is slated to be completed by the end of July 2010 • CPR/AED class at Grace Orthopedic Capital Center Other: • I continued work on the magazine project. I completed approximately 8 titles. Work slows when I have to wait for issues to be returned that are checked out. • I also spent time during the last half of the month helping the cataloging department with copy cataloging. I will continue to help out as time permits until the backlog is eliminated. Miscellaneous Statistics: • 3M Self-check: 5,522 items (11% of total monthly checkouts) were checked out on 1,320 cards • TLC: 18 support tickets were created and 15 tickets were closed Public Relations (Kathy Stutzman) Meetings/Workshops: • Two KLA morning sessions • Chamber After Hours event for networking • Webinar on Branding. • Webinar on Using Images and Videos to Tell a Story. Marketing/Promotions: • Press Releases/PSA’s-Teen programs, Good Housekeeping essay on how library has helped you, self-checkout system, Karen Land-Iditarod speaker, and National Library Week. Supervised and coordinated ones for Iwo Jima speaker, Kid Writers, “Not Your Grandmother’s Book Club (for teens), and Teen Tech week. • Columns- Big Read, Women in Library History, April events, Family Secrets (Indiana room and genealogy resources) • Web site-uploaded columns throughout month, uploaded Big read events. • Masterworks ad sent out, library bumper stickers completed, banners for SRP and Library Card Signup completed and ready for display, and NLW banner dates updated. Work orders for outdoor temporary sign, paper ads, and Chamber fliers for SRP. • Worked on powerpoint for 2010 theme, Rediscover Your Library, for speaking engagements. • Set up and manned a booth at the Home and Garden. Good feedback. • Spoke on the Oldies radio station twice about library services and programs. • Researching Snapshot Day at the Library during NLW • Set up speaking engagements for the year-added a new organization, KAFE • Arranged for NLW message on business’s outdoor message boards Miscellaneous: • Completed 2010 Annual Report and put out into library. • Met with Eric about 2011 Annual Report Design. Retro to match 2010 ad design style. • Did report on program survey results and passed out. • Began work on Shining Star idea for library workers and created lobby banner (patrons, etc. will write on stars and place on banner, results on website.) • Completed preparations for Quiz Bowl-put on site. Technical Services / Cataloging & Circulation Monthly Report March 2010 Cataloging (Missy Kelley) Another month came and went. Seems like the days and weeks are flying by. The department remained super busy. So busy that we had to have some assistance with processing items. A big thank you goes out to Circulation and Children's Services for helping us in our time of need. The month of March brought in an approximate total of 2349 items added to the collection. I do not foresee us slowing down anytime soon. Hopefully we will not run out of space. Fingers crossed. I was able to work on and complete our department goals for 2011. It seems like it's a long time away but it will be here before you know it! On the 23 rd I participated in the Community Quiz Bowl. I am sad to say that we did not fair as well this year as we did last year. But still it was great fun! I always enjoy participating each year. On the 30th our web site committee got together and hashed out our upcoming website project. Hopefully very few problems will arise. Sujata is temporarily working 30 hours in order to help our department to catch up with the backlog. A big thank you goes out to her! Hopefully the next few months we will be able to get a handle on the overflow. Circulation (Laurie Voss) It's been a relatively slow month in Circulation. We've had busy moments, but for the most part it hasn't been overly busy. That works out best sometimes, as I have had time to send a few staff down to Cataloging to help them label and cover new books. I hope this is helpful for Cataloging to assist in catching them up. It has also served well for Circulation, in that the re-casing dvds and videos has been caught up as well as cleaning dvds and cds. It's amazing how quickly these jobs pile up. We are starting to see a little more use of the self-check unit. I think placing it at the check-out area has helped in promoting it. We are still getting mixed results on the self-serve holds, but as with anything, we all get used to changes. We look forward to April as Spring Break begins, and the weather starts warming up. There hasn't been near enough sunny days lately, and after the long winter, we need a positive change. Activity Summary by Date Range Date Range Specified Below Date Range: Mar 1 2010 through Mar 31 2010 Location: Warsaw Public Lib Circulation Transactions Hold Transactions Items Checked In 45,286 Holds Added 1,039 Items Checked Out 44,508 Holds Fulfilled 689 Items Renewed 5,700 Holds Canceled 184 Fine/Payment Transactions Notices Sent Fines Paid $5,976.92 1st 2,708 Fines Waived $1,627.97 Total Notices Sent 2,708 Borrower Maintenance Added 204 Deleted 19 Updated 3,667 Borrower Maintenance 3,890 Titles Added Titles Deleted Cataloging 1,354 Cataloging 1,789 Circulation 112 Circulation 93 Total Titles Added 1,466 Total Titles Deleted 1,882 Items Added Items Deleted Cataloging 849 Cataloging 2,761 Circulation 112 Circulation 102 Serials 414 Total Items Deleted 2,863 Total Items Added 1,375 Apr 1, 2010 -1- 8:43:29 AM Warsaw Community Public Library March 2010 Circulation Transactions by Holding Code Groups Checkouts Renewals Items added YTD C/O's YTD Renewals ADULT AUDIOBOOKS 826 188 22 826 188 ADULT CDS 2,371 141 5 2,371 141 ADULT DVD FICTION 8,818 32 19 8,818 32 ADULT DVD NONFICTION 702 4 3 702 4 ADULT FICTION 7,445 1,131 303 7,445 1,131 ADULT NONFICTION 4,075 810 77 4,075 810 ADULT PERIODICALS 620 22 226 620 22 ADULT SOFTWARE 153 11 2 153 11 ADULT VHS 739 2 739 2 ADULT VIDEO GAMES 906 2 4 906 2 ILL 209 1 111 209 1 YOUTH AUDIOBOOKS 238 37 4 238 37 YOUTH CDS 193 21 3 193 21 YOUTH DVD FICTION 4,008 14 9 4,008 14 YOUTH DVD NONFICTION 181 181 YOUTH FICTON 8,211 634 66 8,211 634 YOUTH NONFICTION 2,936 326 14 2,936 326 YOUTH PERIODICALS 117 18 28 117 18 YOUTH REALIA 32 2 32 2 YOUTH SKILL KITS 6 1 6 1 YOUTH SOFTWARE 220 12 6 220 12 YOUTH VHS 1,089 4 1,089 4 YOUTH VIDEO GAMES 178 2 178 Warsaw Community Public Library March 2010 Hourly Circulation Transactions Description Check Ins Check Outs Holds Placed Renewals In House Use ------------ ----- -------- -------- ---- -------- ---- 12:00AM 21 01:00AM 20 02:00AM 1 1 03:00AM 5 04:00AM 05:00AM 1 9 06:00AM 2 79 07:00AM 47 1 6 78 08:00AM 931 13 21 278 09:00AM 4529 1333 51 438 10:00AM 5477 3230 85 505 11:00AM 4284 5019 102 427 12:00PM 4568 4507 96 545 01:00PM 4736 4619 93 392 02:00PM 4704 4665 83 273 03:00PM 4952 5253 87 577 04:00PM 4532 6358 120 642 05:00PM 3367 5438 82 427 06:00PM 1762 1865 41 222 07:00PM 1396 2187 44 204 08:00PM 1 20 33 187 09:00PM 44 120 10:00PM 17 143 11:00PM 30 107 Total 45286 44508 1039 5700 0 Warsaw Community Public Library March 2010 Collection Counts Values Collection Items Percent Value Short Description 24HR 13 0.01% $253.27 AAF 92 0.04% $1,891.65 AAN 72 0.03% $726.30 ACS 440 0.20% $13,224.38 ACSG 83 0.04% $1,655.85 ACSR 13 0.01% $454.95 ADB 20 0.01% $434.53 ADF 2,010 0.90% $40,734.62 AF 12,450 5.57% $241,904.32 AFG 855 0.38% $9,836.78 AFGC 1 0.00% $12.95 AFI 2,724 1.22% $33,366.79 AFLB 21 0.01% $336.34 AFLF 306 0.14% $5,013.10 AFLI 7 0.00% $125.73 AFLM 19 0.01% $268.29 AFLN 525 0.23% $9,826.98 AFLR 24 0.01% $356.37 AFLS 12 0.01% $168.76 AFLW 1 0.00% $17.95 AFM 4,121 1.84% $85,824.86 AFP 2,943 1.32% $20,533.23 AFPI 301 0.13% $1,588.54 AFPM 1,125 0.50% $7,869.16 AFPR 4,906 2.19% $31,359.83 AFPS 1,880 0.84% $12,031.54 AFPW 844 0.38% $4,059.65 AFR 1,539 0.69% $26,745.49 AFS 2,361 1.06% $46,879.77 AFW 713 0.32% $10,580.01 AG 1,598 0.71% $42,358.43 AGB 55 0.02% $917.82 AGM 10 0.00% $210.50 AGMC 1,003 0.45% $3,021.00 ALCB 14 0.01% $224.12 ALCF 175 0.08% $1,119.32 ALCM 19 0.01% $80.25 ALCN 425 0.19% $4,874.06 ALCR 6 0.00% $22.79 ALCS 4 0.00% $22.35 ALCW 5 0.00% $15.95 ALPB 100 0.04% $2,538.60 ALPF 1,449 0.65% $36,080.67 ALPI 914 0.41% $20,288.10 Warsaw Community Public Library March 2010 Collection Counts Values Collection Items Percent Value Short Description ALPM 537 0.24% $13,571.66 ALPN 317 0.14% $7,602.54 ALPR 778 0.35% $19,708.55 ALPS 31 0.01% $814.00 ALPW 309 0.14% $6,848.70 AMB 21 0.01% $1,165.21 AMCD 8,718 3.90% $132,677.12 AMTB 67 0.03% $4,039.66 AMTF 1,354 0.61% $85,480.66 AMTI 306 0.14% $22,179.04 AMTL 11 0.00% $186.45 AMTM 447 0.20% $24,409.50 AMTN 700 0.31% $30,861.03 AMTR 140 0.06% $9,092.41 AMTS 112 0.05% $6,363.24 AMTW 26 0.01% $998.14 AMTY 354 0.16% $19,345.91 AN 52,548 23.50% $1,080,306.45 ANAD 267 0.12% $9,368.95 ANAS 195 0.09% $4,119.30 ANB 2,508 1.12% $52,170.11 ANC 12 0.01% $1,142.57 ANCL 24 0.01% $776.69 ANCS 93 0.04% $2,328.81 ANM 2 0.00% $101.94 ANTS 5 0.00% $302.65 ANTT 67 0.03% $1,652.32 AON 70 0.03% $2,698.53 APFC 3,106 1.39% $9,466.00 APH 323 0.14% $1,492.43 APM 3 0.00% $8.85 APN 7 0.00% $7.00 APP 8,025 3.59% $32,939.64 AR 2,553 1.14% $245,319.96 ARRA 74 0.03% $4,512.06 AVB 27 0.01% $589.05 AVF 577 0.26% $22,969.94 AVN 4 0.00% $230.92 AYB 259 0.12% $5,736.08 AYDF 3,381 1.51% $69,017.27 AYDN 1,278 0.57% $32,390.34 AYF 2,037 0.91% $27,132.59 AYFM 152 0.07% $1,831.38 AYFP 933 0.42% $4,638.91 Warsaw Community Public Library March 2010 Collection Counts Values Collection Items Percent Value Short Description AYFS 485 0.22% $7,562.59 AYFW 2 0.00% $36.90 AYLP 1 0.00% $22.95 AYN 2,276 1.02% $51,168.36 AYVF 1,166 0.52% $29,842.22 AYVN 480 0.21% $13,906.14 BIND 29 0.01% $566.14 DCIC 16 0.01% $230.34 DCS 54 0.02% $602.03 DFFL 22 0.01% $432.10 DIN 32 0.01% $589.52 DIS 4 0.00% $135.33 DN 189 0.08% $4,474.79 DNFL 5 0.00% $94.88 ERR 17 0.01% $263.40 FGFL 3 0.00% $27.34 ILL 64 0.03% $6,400.00 JAB 1 0.00% $16.00 JABN 16 0.01% $117.21 JAFC 236 0.11% $2,670.78 JAFH 21 0.01% $331.57 JAFN 289 0.13% $2,778.13 JANC 78 0.03% $972.71 JANH 11 0.00% $190.80 JANN 14 0.01% $200.10 JBFP 1,204 0.54% $10,132.63 JBN 16 0.01% $116.68 JCNA 1 0.00% $18.95 JCS 647 0.29% $15,423.23 JDB 11 0.00% $310.89 JDF 2,950 1.32% $50,252.47 JDFL 22 0.01% $371.77 JDN 337 0.15% $6,580.52 JERC 725 0.32% $12,250.59 JERM 170 0.08% $911.00 JF 7,910 3.54% $87,017.13 JFBB 115 0.05% $812.15 JFE 6,956 3.11% $81,296.26 JFFP 351 0.16% $4,878.14 JFG 505 0.23% $7,737.29 JFI 974 0.44% $5,611.57 JFJE 64 0.03% $851.48 JFLB 24 0.01% $402.58 JFLF 79 0.04% $969.86 Warsaw Community Public Library March 2010 Collection Counts Values Collection Items Percent Value Short Description JFLN 574 0.26% $8,964.88 JFM 2,362 1.06% $22,459.52 JFP 10,792 4.83% $143,519.76 JFS 2,570 1.15% $28,692.68 JLPN 88 0.04% $1,575.80 JLPS 2 0.00% $41.88 JM 504 0.23% $11,435.85 JN 18,617 8.33% $298,616.79 JNB 2,370 1.06% $39,883.40 JNE 650 0.29% $8,727.55 JNEA 21 0.01% $525.00 JNG 24 0.01% $484.40 JNYS 178 0.08% $3,898.97 JON 12 0.01% $299.40 JPA 1 0.00% $16.99 JPSK 23 0.01% $1,832.02 JR 738 0.33% $38,608.12 JSC 22 0.01% $223.86 JSCD 725 0.32% $10,076.12 JSFL 10 0.00% $116.55 JSK 68 0.03% $4,495.48 JSTB 7 0.00% $243.90 JSTC 9 0.00% $208.55 JSTE 47 0.02% $780.83 JSTF 456 0.20% $14,738.12 JSTH 448 0.20% $7,951.85 JSTM 61 0.03% $1,748.65 JSTN 100 0.04% $1,964.72 JSTP 115 0.05% $1,941.74 JSTS 192 0.09% $8,961.28 JTA 2 0.00% $43.85 JTB 18 0.01% $414.00 JTE 67 0.03% $1,729.65 JTFN 36 0.02% $1,199.62 JTP 54 0.02% $1,506.03 JVB 7 0.00% $235.86 JVF 1,798 0.80% $24,339.56 JVFL 5 0.00% $94.91 JVGC 5 0.00% $123.96 JVGN 12 0.01% $299.88 JVN 401 0.18% $6,847.22 JVP3 4 0.00% $189.96 JVPS 19 0.01% $513.76 JVWB 2 0.00% $52.98 Warsaw Community Public Library March 2010 Collection Counts Values Collection Items Percent Value Short Description JVWI 31 0.01% $1,169.69 JVX3 5 0.00% $169.95 LPR 1 0.00% $34.99 MTFL 7 0.00% $354.85 MTFN 3 0.00% $43.90 MTLN 1 0.00% $19.95 NEAU 186 0.08% $4,650.00 NEBK 6,282 2.81% $153,930.76 NF 265 0.12% $6,146.17 NFG 18 0.01% $317.13 NFI 88 0.04% $1,293.01 NFJ 139 0.06% $2,191.75 NFJE 67 0.03% $1,018.96 NFJG 17 0.01% $308.20 NFJM 16 0.01% $250.80 NFJP 226 0.10% $3,678.97 NFJS 91 0.04% $1,412.02 NFL 9 0.00% $241.96 NFM 128 0.06% $3,002.84 NFRO 35 0.02% $663.44 NFSF 77 0.03% $1,582.30 NFSL 6 0.00% $151.94 NFSY 9 0.00% $153.79 NFW 2 0.00% $29.95 NFYA 133 0.06% $2,077.80 NJPB 63 0.03% $495.65 NJSL 3 0.00% $62.98 NPA 66 0.03% $507.34 NPAI 33 0.01% $179.13 NPAM 50 0.02% $372.46 NPAR 362 0.16% $2,443.57 NPAS 100 0.04% $796.92 NPAW 40 0.02% $248.60 NPP 238 0.11% $995.99 NSYL 1 0.00% $18.99 NTBK 5 0.00% $1,700.00 NYAL 4 0.00% $71.96 ON 1,845 0.83% $45,807.59 RCAT 71 0.03% $2,017.90 RCIC 1 0.00% $45.00 RIS 33 0.01% $713.07 RVID 5 0.00% $216.20 SNAG 138 0.06% $2,496.46 STOR 88 0.04% $6,320.87 Warsaw Community Public Library March 2010 Collection Counts Values Collection Items Percent Value Short Description VGGC 35 0.02% $995.60 VGND 26 0.01% $705.96 VGP3 85 0.04% $4,043.37 VGPS 183 0.08% $5,102.50 VGWI 144 0.06% $5,606.80 VGX3 71 0.03% $3,186.29 VGXB 47 0.02% $1,301.34 VNFL 1 0.00% $10.00 WD 257 0.11% $3,528.20 XXX 2 0.00% $50.00 YLPF 10 0.00% $223.27 Children’s Services Monthly Report March 2010 Programs, Projects & meetings: Programs: On March 9, I went to Harrison Elementary School's parent's meeting to deliver a presentation on general library services and what's available in the Children's Department. I presented programs at Washington and Eisenhower Elementary schools for the YMCA's morning Kid's Club. Summer Reading Program: Joni and I sat in on the Webinars for the Basic and Advanced Configuration and Management of the Evanced Summer Reader Program. There were few changes, mostly having to do with easier set-up, as well as adding social networking capability to patron book logging. The overview flier is complete and has been sent to the elementary schools and posted in library. Erin is almost done setting up presenters and programs for the teens. Rug replacement: Rick found a carpet square online that we'd like to use to replace the beat up rug in the area around the mural. Ann and I also liked it , so Rick has been investigateing purchasing it for this repair. He and I met with the representative from Miliken Carpets who will be sending us samples of the carpet. US Census: Meeting Room AB stayed busy this month with people for the US Census using it for test taking, training and applications. Evidentaly we did a good job because they sent us a nice letter thankings the entire staff for all their work. Kids Picks: This new program was started March 1. For this program works is kids pick up a the short book review form and fill in the title, author and a brief line about telling what was their favorite part of the book. Then they rate the book from 1 to 5 stars on our “Wonderful to Weird” scale. The wording on this scale will change monthly. For March, the 5 star book would be “as much fun as playing with 5 puppies” and a 1 star book would be “ as much fun as playing with a sock.” The forms are posted on our Kids' Picks bulletin board so everyone can see what books the kids have liked or hated. There is a monthly drawing for a “Weirdly Wonderful” prize using a stub detached from the form. This way no kids names are posted on the board. This month we had 24 entries. Book Buddies: Session theme: Math. The book read was The Very Hungry Caterpillar by Eric Carle For the parents session, we created a sorting game out of egg cartons. “1,000 Book Club” Program: A total of 3 levels were recorded as completed this month, with no children completing the 1000 level and no new registrations. Collection Development: In the Children’s Materials budget, 29% of the book line has been encumbered or spent, 27% for the sound recording and 28% for the video lines. Overall, 28% of the Children's collection budget having been spent/encumbered. Reference: From March 9 to March15, we keep count of all reference questions, along with the game computer sign-ins. For that week we answered 556 reference questions. Game Computers: This month, 265 children signed in to use game computers. -Replacement mice were sent and all computers were up and running March 10th. So far, no new problems. Book Lists: Twelve book lists were created this month: Civil Rights Movement Fic & Nonfic, Easter, New Baby Sibling, Boat Picturebooks, Revolutionary Ward Fic & Nonfic, Sign Language, Spring Crafts, Star Wars, Circus Picturebooks, Poetry books. Displays: The “bug” bookcase held poetry books and craft books and Easter books the last week of the month -The bulletin board's theme is “Blow Away by St. Patrick's Day and Spring Books.” -The display case housed Duane collection of farm tractors and farm books Patricia Schroader, Children’s Librarian Margaret Fritzel, Programming Erin Reifsnider, YA Librarian Programs by Margaret Fritzel • Community Outreach: Home & Garden Show and Kids' Market • Teaching Opportunities for our Children's Librarian: Library Services to parents of students at Harrison Elementary Healthy Families • Our community helping us: Grace College students in the Children's Literature Class teaching some of our weekly pre-school story hours • Presenting story hours &/or programs out in the community: Good Shepherd, Head Start, Kiddie Kollege, Little Steps, Presby Pre-school Snuggle Under the Stars, Teens 'n Tots, Warsaw Christian 4th grade Pioneer Day, Wee Care & the YMCA before-school program • Presenting story hours in the library: Presby Pre-school, Sacred Heart, the weekly 2's, 3's and 4&5's classes, the monthly afternoon program plus Baby & Me which meets two times a month • Total # of story hours: 45 • Book Buddies featuring The Very Hungry Caterpillar with lots of creative activities to do • PBS 39 in Ft. Wayne picked up where the Reading Rainbow left off, launching the PBS Kids Go! Writers Contest. Students, kindergarten through third grade, were invited to submit their own original picture books, both writing and illustrating the stories. A workshop “Tips for Writing Your Story” was offered to participants and taught by Jan Long, Writer's Club member, and me. The children and parents asked questions and made good comments. Statistics Volunteers 3 Junior 12 Hours 6 Senior High 13 ¾ Hours 2 Adults 4 Hours Story Line 71 Calls Tours 11 Prebsy Pre-school - 8 Sacred Heart Pre-school - 2 Boy Scouts - 1 Meeting Room Use 22 Times Sheet1 Program Information – March 2010 Date Program Title Daily Out of Children Teens Teens Adults Senior # of Staff Library Attendance Targeted Programs Building 12-14 15-17 Citizens Staff Age (C,T,A,G) 03/01/10 Story Hour & Tour – Presby 3 & 4's 14 4 1 MF 19 C 03/01/10 Story Hour & Tour – Presby 3 & 4's 2 11 5 1 MF 17 C 03/02/10 Story Hour – 2's 16 11 3 1 SH 31 C 03/02/10 StoryHr/Tour–Sacred Heart PreSch 12 6 1 MF 19 C 03/02/10 StoryHr/Tour–Sacred Heart PreSch 13 8 1 MF 22 C 03/02/10 Boy Scout Troop Tour 4 6 8 1 PS 15 C 03/03/10 Story Hour – Teens 'n Tots 1 33 7 1 SH 41 C 03/03/10 Story Hour – 3's 2 19 15 1 1 MF 36 C 03/04/10 Story Hour – 4 & 5's 1 16 7 1 PS 24 C 03/08/10 Story Hour – Presby Snuggle Night 1 1 90 103 1 MF 194 C 03/09/10 Story Hour – 2's 10 7 3 1 SH 21 C 03/09/10 Lib. Services – Harrison Parents 1 8 1 PS 9 A 03/09/10 Story Hour – Presby Snuggle Night 3 1 90 103 1 MF 194 C 03/10/10 Story Hour – 3's 20 21 1 PS 42 C 03/10/10 Story Hour – Good Shepherd 2 1 17 4 1 1 MF 23 C 03/11/10 Story Hour – Kiddie Kollege 1 36 4 3 1 SH 44 C 03/11/10 Story Hour – Kiddie Kollege 1 13 2 1 MF 16 C 03/11/10 Story Hour – 4 & 5's 3 12 6 1 PS 19 C 03/12/10 YMCA Program – Lincoln Elem. 1 5 1 1 MF 7 C 03/12/10 Afternoon Story Hour 3-5's 2 13 8 1 1 DH 23 C 03/15/10 Story Hr – Wee Care Pre-Sch 4&5's 1 13 1 1 1 SH 16 C 03/15/10 Story Hr – Wee Care Pre-Sch 4&5's 1 14 1 1 1 SH 17 C 03/15/10 Wilder Prog. - Warsaw Chr. 4th gr 1 28 7 1 MF 36 C 03/15/10 PBS Kids Go – Writing Workshop 4 2 3 1 1 MF 7 C 03/16/10 Story Hour – 2's 14 7 3 1 SH 25 C 03/16/10 Story Hr – Wee Care Pre-Sch 3's 1 8 2 1 SH 11 C 03/16/10 Story Hr – Wee Care Pre-Sch 3's 3 1 9 2 1 SH 12 C 03/17/10 Story Hour – 3's 1 19 10 2 1 SH 32 C 03/18/10 Healthy Families 2 6 1 PS 9 C/A 03/18/10 Story Hour – 4 & 5's 13 7 1 PS 21 C 03/18/10 StoryHr-Wee Care 4 & 5's DayCare 1 23 2 1 SH 26 C 03/18/10 Story Hr - Wee Care 3's Day Care 1 12 2 1 SH 15 C Page 1 Sheet1 Date Program Title Daily Out of Children Teens Teens Adults Senior # of Staff Library Attendance Targeted Programs Building 12-14 15-17 Citizens Staff Age C,T,A,G 03/18/10 Story Hr – Wee Care 3's Pre-Sch 5 1 6 1 1 SH 8 C 03/19/10 YMCA Program – Madison 1 7 1 1 MF 9 C 03/19/10 Book Buddies 20 12 4 MF DH SH PS 36 C/A 03/19/10 Home and Garden Show 3 1 25 15 60 1 KS 101 G 03/20/10 Kids' Market 1 1 19 26 4 1 SH 50 G 03/22/10 Story Hour – Baby & Me (18-24 mo) 4 4 1 SH 9 C 03/22/10 Story Hour & Tour – Presby 4 & 5's 17 3 1 MF 21 C 03/22/10 Story Hour & Tour – Presby 4 & 5's 3 15 4 1 MF 20 C 03/23/10 Story Hour – 2's 11 7 2 1 SH 21 C 03/23/10 Story Hour & Tour – Presby 4 & 5's 15 5 1 MF 21 C 03/23/10 Story Hour & Tour – Presby 4 & 5's 3 11 2 1 MF 14 C 03/24/10 Story Hour – 3's 19 16 1 MF 36 C 03/24/10 Story Hour – Head Start 1 17 5 1 SH 23 C 03/24/10 Story Hour – Head Start 1 16 5 1 SH 22 C 03/24/10 Story Hour – Head Start 1 17 3 1 MF 21 C 03/24/10 Story Hour – Head Start 5 1 18 4 1 MF 23 C 03/25/10 Story Hour – 4 & 5's 10 6 1 PS 17 C 03/25/10 Story Hour & Tour – Presby 3's 14 4 1 MF 19 C 03/25/10 Story Hour & Tour – Presby 4's 3 17 4 1 SH 22 C 03/26/10 YMCA Program – Washington 1 1 9 1 1 PS 11 C 03/29/10 Story Hour – Baby & Me (18-24 mo) 1 3 4 1 SH 8 C 03/30/10 Story Hour – 2's 9 5 2 1 SH 17 C 03/30/10 Story Hour – Little Steps Daycare 2 1 17 2 1 MF 20 C 03/31/10 Story Hour – 3's 19 14 1 MF 34 C 03/31/10 Kids' Pick 2 24 Staff 24 C Totals 55 25 962 0 0 541 88 59 1650 Programs MF 24 DH 2 SH 22 PS 10 KS 1 Adult Programs MF 3 Staff 1 Page 2 Children’s Services Monthly Report March 2010 March 2010 Young Adult Statistics Erin Reifsnider-YA Coordinator Date Program Theme/Title Children Teens 12-14 Teens 15-17 Adults Citizens Senior Staff Total Unique Ent. Info. Inst. 03/06/10 Drop in Zone 3 7 10 2 1 23 5 X 03/20/10 Drop in Zone 3 9 11 3 1 27 6 X 03/11/10 Easy Multimedia Production 1 1 1 3 1 X X X 03/09/10 3D Computer Animation 2 1 3 X X X Book Displays (Teen Tech) 1 XX X 03/23/10 Girl's Book Club 1 3 1 5 4 X X Totals 6 18 27 5 0 5 62 16 January 2010 Collection Fund Percent Spent YA Fiction 18.00% X YA Non-fiction 26.00% X X YA Audio Books 14.00% X January 2010 Teen Blog Visits Page Views 88 136 X X X This month we had Teen Tech Week. Although attendance was low, the reaction from those who did attend was exciting. A real enthusiasm for the animation and videos we were learning how to produce was evident in the students who attended. I believe this to be a start of something interesting here at the library, the beginning of a teen computer club! Hopefully, this idea will progress into something more substantial and drive our library even deeper into the technological age. We had a Teen Tech Week Book Display with predominantly non-fiction titles, also I created a bulletin board with stories of successful teen Internet entrepreneurs. I had the opportunity to go the the Lakeland Christian Academy, Lakeview Middle School, Edgewood Middle School, and Warsaw Community High School to hand out information to the school librarians to promote our April Teen Book Review Drawing. This put me in a good position to promote our library as well as get my name into the schools, hopefully bridging a gap between our two establishments. I dream of working more closely with the schools. Barbara Beck, the Media Specialist for WCHS, was happy to give me a tour of her facility and invited me to come give “mini commercials” to her students at the beginning of the school day. She was interested in my involvement in getting reference material which will be helpful to the schools, but which they lack funds to afford. I am excited about this growing partnership. Our Teen Girl Bookclub was also an exciting beginning. We had 4 girls, all of whom stayed after to look at books with me in the YA Alcove. They were ready for suggestions; eager to discover new exciting books. Patricia Schroader, Children’s Librarian Margaret Fritzel, Programming Erin Reifsnider, YA Librarian Children’s Services Monthly Report March 2010 Some YA Fiction was weeded, giving more room for new books coming in. Also, a new location code was created : DYA - Young Adult Archive which is kept in my office. R Martin Woodworks is being contacted concerning the new shelving in the YA Alcove. Further measures will be taken in the coming month to further the progress of getting new shelving, as well as completing the vision I have for a new and improved YA Alcove. Patricia Schroader, Children’s Librarian Margaret Fritzel, Programming Erin Reifsnider, YA Librarian Information Services Monthly Report March 2010 Projects, Meetings, Misc: -I proctored 3 exams and Sheila proctored 1 exam. -We made 39 homebound deliveries. -We recorded 33 uses of the Seminar Room. Website: Nothing new and exciting on the website. I have been going through and deleting old pages and links. Programs: 20 adults programs were offered in March, with 211 patrons participating. -I taught one MS Word class and one MS Powerpoint class. Anna taught a Facebook class and Sheila taught two Beginning Internet classes. We always have an assistant when teaching any computer classes. Valeria usually assists me, and I assist Anna and Sheila during their classes. We offered our first Saturday computer classes this month, on Word and Facebook. It worked out pretty well. Anna taught (and I assisted) Facebook in the morning, and I taught (and Anna assisted) Word in the afternoon. Schedules permitting, I hope to offer a Saturday class every other month. Reference: We kept reference statistics library-wide for a typical week in March. Susie answered 54 questions, Circulation answered 106 questions, Youth Reference answered 556, and Adult Reference answered 1,515 for a total of 2,231. -We are now able to track the number of items checked out at each desk (2,700 at Reference). Unfortunately, TLC can’t tell us how many people we checked out. Collection Development: As of the end of March, we have spent or encumbered 27% of the book line, 25% of the sound recording line, and 17% of the video line. Overall, 25% of the adult materials budget has been spent or encumbered. -The public display case showcased farm equipment toy collectibles. -The bulletin board promoted the Off the Shelf Reading Club and supported the Warsaw Tigers at the State Finals. -The Indiana display case offered Abraham Lincoln memorabilia. -We had so many new paperbacks come up this month that we used the stair display to showcase some of the new titles. -The March Bookriver (the book jackets scrolling across the PACs) featured comic strip collections such as Peanuts and Calvin & Hobbes. -We completed 10 booklists this month. Interlibrary Loan: Janet received 106 requests for items and 111 items were received, 306 were loaned and 1181 transactions were completed. We received 648 requests from other libraries to borrow our materials and, as of the end of March; we had 1451 different libraries registered as borrowers. Submitted by: Dana L. Owen, Head of Information Services Comparative Statistics March 2010 2000 2008 2009 2010 YTD REGISTRATION Total Number of Borrowers 16,956 17,676 18,550 20,436 Resident 15,694 15,624 16,198 18,016 Agency 133 76 68 76 Non-resident part-year 109 83 88 83 Non-resident full-year 298 201 194 191 Non-resident WCS student 595 400 526 455 PLAC 127 174 171 164 InterLibrary Loan NA 1,118 1,305 1,451 CIRCULATION Books 24,935 26,504 27,645 27,780 75,626 Netbook Computers / Realia 256 109 81 34 86 Periodicals 1,184 796 1,048 833 2,366 Sound Recordings 3,222 4,484 4,188 4,358 11,484 Videotapes 9,429 15,079 17,585 15,638 44,708 PC Software / Video Games 354 1,085 1,096 1,490 4,035 Skill Kits 0 24 21 7 16 Total Circulation 39,380 48,081 51,664 50,140 138,321 INTERLIBRARY LOAN # Requested by WCPL patrons 49 101 126 106 339 # Received 45 95 116 111 282 # Requested by other libraries 0 434 835 648 1,962 # Loaned to other libraries 0 245 399 306 950 # Unfilled requests 10 13 18 10 42 Total # Transactions 104 888 1,494 1,181 3,575 Total Circulation Number of Registered Borrowers 60,000 21,500 50,000 19,500 17,500 40,000 15,500 30,000 13,500 11,500 20,000 9,500 10,000 7,500 0 5,500 2000 2008 2009 2010 2000 2008 2009 2010 Total Circulation 2006-2010 60000 55000 50000 2010 2009 2008 45000 2007 2006 40000 35000 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Monthly Statistics March 2010 ADULT CIRC YOUTH CIRC BOOKS - FICTION 9,090 9,500 BOOKS - NONFICTION 5,502 3,654 E-BOOKS 34 0 PERIODICALS 683 150 VHS 741 1,093 DVDS - FICTION 8,882 4,035 DVDS - NONFICTION 706 181 COMPACT DISCS 2,637 225 TALKING BOOKS 1,096 292 E-AUDIOBOOKS 82 26 VIDEO GAMES 908 178 SOFTWARE 169 235 SKILL KITS 0 7 REALIA 0 34 ________________________ ______________ ______________ TOTAL 30,530 19,610 BOOKS - FICTION Adult Circulation Youth Circulation BOOKS - NONFICTION PERIODICALS BOOKS - FICTION VIDEOS PERIODICALS REALIA VIDEOS BOOKS - COMPACT DISCS NONFICTION COMPACT DISCS DVDs DVDs TALKING BOOKS TALKING BOOKS Warsaw Community Public Library 310 East Main Street, Warsaw, IN 46580 Ph. 574-267-6011, Fax. 574-269-7739, www.warsawlibrary.org Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 6 6:30-7:30 PM 10:00-10:45 AM 10:00-10:45 AM 10:00-10:45 AM 10:30-2:30 PM Chinese-Mandarin 2’s Story Hour ® 3’s Story Hour ® 4’s & 5’s Story Drop In Zone Language Class ® 6:30-7:30 PM Hour ® Heart Disease in 2:00-3:00 PM Women ® Off The Shelf Reading Group (“Life of Pi”) ® 7 8 9 10 11 12 13 4:00-6:00 PM 10:00-10:45 AM 10:00-10:45 AM 10:00-10:45 AM 1:30–2:15 PM 1:00-3:00 PM Library Board 2’s Story Hour ® 3’s Story Hour ® 4’s & 5’s Story Pre-School story Survivor of Iwo Jima ® Teen Meeting 1:00-2:00 PM 4:00-5:30 PM Hour ® Hour ® Tech 6:30-7:30 PM Genealogy Club ® 2D & 3D Animation 4:00-5:30 PM Week Chinese-Mandarin 4:00-5:30 PM Basics Part 2 2D & 3D Language Class ® 2D & 3D Animation Multimedia Basics Part 1 Production! 6:00-7:45 PM Stamping with Donna ® 6:00-7:30 PM Microsoft Powerpoint Basics ® 14 15 16 17 18 19 20 9:30-10:00 AM 10:00-10:45 AM 10:00-10:45 AM 10:00-10:45 AM 10:00-11:00 PM 10:30-2:30 PM Baby & Me Story 2’s Story Hour ® 3’s Story Hour ® 4’s & 5’s Story Book Buddies ® Drop In Zone Hour ® 6:00-7:30 PM Hour ® 3:00-4:30 PM 10:30 AM-2:30 PM Hooked on Crochet Teen Advisory Board Drop In Zone 6:30-7:30 PM Chinese-Mandarin Language Class ® 6:30-7:45 PM Writer’s Club 21 22 23 24 25 26 27 9:30-10:00 AM 10:00-10:45 AM 10:00-10:45 AM 10:00-10:45 AM Baby & Me Story 2’s Story Hour ® 3’s Story Hour ® 4’s & 5’s Story 10:00-11:30 AM Hour ® Hour ® Facebook Basics ® 6:30-7:30 PM 1:00-2:30 PM Chinese-Mandarin Microsoft Word Basics Language Class ® ® 28 29 30 31 9:30-10:00 AM 6:00-7:30 PM 10:00-11:30 AM Baby & Me Story Beginning Internet ® Beginning Internet ® Hour ® 1:00-2:00 PM 6:30-7:30 PM Beginning Chinese-Mandarin Genealogy ® Language Class ® Information Technology Services Monthly Report March 2010 Network Services The network has been performing very well this month. Several updates were performed, and some changes were made to accommodate website development by Vision it Now. -System updates were performed by Evanced software, bringing the summer reading program software up to the latest version available. -Diskeeper updates were performed for the entire network, bringing everyone up to the latest version. -The Modx sandbox was updated for remote access. -An FTP server was added for remote file administration for Vision it Now. -Several staff accounts required attention, requiring several hours of maintenance each. -TLC Serials software was added for staff, and an OSA fix was applied to multiple stations. -XenServer software licensing was renewed. Computer Help March saw many more help desk issues, from basic software installs, potential virus issues, and network permission issues. Formal and informal training on various software was given to staff, including TLC Circulation, Cataloging, several Adobe products, OpenOffice Writer, Calc, MS Word, Excel, and basic computing. A solution was discovered for the paper folding issues plaguing circulation's morning notices. It has been tested and deployed. Software Software ordered in March 1.None Free Software adopted in March 1. None Projects Major projects that are starting to become my focus include: 1.Additional Server Migrations (WCPLDC2, WCPLDC3, WCPL-WEB starting in April) 2.Backup Restructuring. (in progress, coordinating with TLC in April) 3.Software Training, Modx (in progress will continue through to September, will not be reported again until completed) 4.Gmail migration investigation (suspended) 5.Full building Software Audit (done) 6.Security Badge system for staff (taken by Admin, done) 7.Installing newly received equipment a.New Xen server deployment (in progress, should be finished in April) b.Infrastructure installs, including switches and new wiring. (in progress, should be finished in April) c.Printer (deadline in April) Personnel Vendor visits were at an all-time low in March, making the month fairly peaceful. All staff had minor health issues in March. The fixes performed by maintenance to bring the high office temperatures under control have been much appreciated. Statistics: Help Desk Calls: Patron 61 Staff 234 Total 295 New/Old Computer Setup 3 Computer Repair 22 Patron Computer Abuse Investigations 0 Public Wireless Access Usage for Month 655 Internet Computer Usage for Month 3,661 WCPL Website Total Hits for Month Visits, 10,905 (new visits 7,430) Submitted by Harper Apted, Information Technology Services Warsaw Community Public Library Overall Web Traffic The graph below shows the average bandwidth utilization for the available 10000.0kb/sec of capacity. Incoming traffic is green, and outgoing traffic is blue. All times are in the site's local time. Bits in: Bits out: Avg: 2540.0kb/sec Avg: 307.9kb/sec Peak: 9984.3kb/sec Peak: 8439.9kb/sec 95th Percentile: 8213.1kb/sec 95th Percentile: 920.5kb/sec Bandwidth use by Warsaw Community Public Library for 03/01/2010 to 03/31/2010 from 8:00 am to 8:00 pm on Mon, Tue, Wed, Thu, Fri, and Sat. Yearly Internet Computer Usage Chart (Patron Usage) Yearly Internet Computer Usage Chart (Per Patron) 6000 5000 40003505 3661 3293 Users 3000 2008 2010 2000 2007 2009 1000 0 Ja Fe M Ap M Ju Ju Au Se O N D nu b ar r ay ne ly g pt ct ov ec ru ch il us e m o be em em ar ar t y y be r be be r r r Month Submitted by Harper Apted, Information Technology Services 2011 GOALS FOR FACILITY OPERATIONS AND MAINTENANCE This statement outlines 2011 general goals with a target audience, resources toward their achievement, strategic activities, output and resulting outcomes. We see that our facility is aging physically, and we must continually approach its requirements with a proactive attitude seeking to anticipate and respond objectively to those requirements and, at the same time, coordinate our efforts to gauge the future needs in light of financial constraints. GOAL #1: Facilitate the policies and direction of the Governance Team (Director and the Board), reporting activities and results to the Governance Team, departmental and inter-departmental staff. Target Audience: Library Board, Director, Department Heads, and Maintenance Team, and general staff Inputs: Target audiences, personal and professional resources Strategic Activities: Provide periodic reports to target audiences noting current activity with regard to physical operations and maintenance throughout the year. 1. Provide an annual written goals statement. 2. Report monthly updates to the Director and Board with an annual summary. 3. Provide written reports and recommendations of other internal activities critical to administration. Outputs: Documentation to track activities Outcomes: Sustained communicative dialogue for accountability and a history of activity for future planning. GOAL #2: Maintain the physical structure and its equipment proactively as required to provide consistent, available services to library users. Target Audience: Community stakeholders, taxpayers, staff and patrons Inputs: Service providers and contractors, maintenance staff, Facility Task Force Strategic Activities: Comprehensively plan and expedite preventive maintenance and emergency services. 1. Obtain annual, contractual agreements or service agreements, maintain active business relationships with service providers to provide maintenance on elevators, air quality systems, surveillance systems, fire protection systems, flooring maintenance, and sump pumps and electrical services. 2. Oversee testing of building equipment as required by the State of Indiana. 3. Conduct periodic, scheduled inspections and/or maintenance to environmental systems, lighting systems, fire prevention systems, furnishings, roof, flooring, parking lot, portable and permanent building equipment, and maintenance equipment. 4. Expedite emergency repairs to any equipment or interrupted services resulting from the loss of utilities or other facilities that are available to the building and all stakeholders. Page Two 5. Review and recommend competitive services and prices from service providers to the Director for selection. 6. Maintain an online record of protocols for scheduled maintenance and administrate program software-related functions.(See Goal #4) Outputs: Efficient and economically prudent services for consistent building services. Outcomes: Seamless contractual services from service providers; systematic maintenance resulting in fewer interruptions to service; greater longevity for building equipment; nearly continuous availability of all services. GOAL #3: Renovate our facility to remain contemporary with current standards and increasing library services. Target Audience: Community Stakeholders, taxpayers, staff and patrons Inputs: Architects, building contractors, administrative management and maintenance staff Strategic activities: Implement renovations to improve the appearance, serviceability and aesthetic appeal of the property. 1. Coordinate departmental efforts inter-departmentally to accomplish short-term and long-term objectives for service to all stakeholders. 2. Reseal the parking lot. 3. Add a lower railing between floors to accommodate children. 4. Contract the painting of soffit under the gutters. 5. Recondition and repair the landscape, replacing shrubbery and trees as needed. 6. Add humidification for the entire facility system-wide. 7. Repaint selected areas on the interior and exterior of the building as required. 8. Based upon outcomes in 2010, replace upper level carpet. 9. Upgrade surveillance equipment and services. Outputs/Outcomes: Modernized accommodations for handling diverse patronage, more esthetic appeal, greater efficiencies resulting in increased ability to handle increasing traffic by stakeholders, increased protection of library collections, patrons, and service life of the facility. GOAL #4: Retain and improve the physical structure and exterior property through preventive and general maintenance. Service Response Target Audience: Taxpayers, Staff, and Patrons Inputs: Administration, Facility Task Force, maintenance team, suppliers and contractors Strategic Activities: Conduct a comprehensive approach to maintain equipment, housekeeping maintenance, and grounds keeping. 1. Service or replace all equipment requiring a portable power supply. 2. Maintain contractual lawn care and maintenance to lawn and landscaping through staff maintenance 3. Recondition all grounds equipment seasonally. Page Three 4. Repair and repaint curbs annually. 5. Clean the exterior and interior windows on a quarterly basis. 6. Inspect and recondition painted surfaces inside and outside the facility as needed (hand rails, window trim, benches, etc.). Outputs/Outcomes: Increased value in property and aesthetic appearance; monetary savings from good maintenance practices. GOAL #5: Promote safety in the Library facility. Service Response Target Audience: Community Stakeholders, Staff, and Patrons Inputs: Facility Task Force, maintenance team, and general staff Strategic Activities: Propose and implement procedures, methods and equipment to increase safety as it pertains to the Library. 1. Conduct meetings of the Facility Task Force to review procedures and address issues pertinent to safety and security quarterly. 2. Offer instruction as needed for safety during in-service staff training included in the disaster recovery plan, Code Adam, first aid, tornado alerts, and fire response. 3. Review and apply any recently implemented federal and state OSHA guidelines that pertain to the Library. 4. Conduct fire safety and tornado drills according to the local codes. 5. Personally obtain CPR/AED training annually. GOAL #6: Administrate the operations and maintenance of the Library with systematic approaches for management of maintenance functions. Service Response Target Audience: Staff, and Patrons Inputs: Administrative management Strategic Activities: Maintain and develop an experienced, fully staffed Maintenance Team. Hire competent personnel to complete the staff as needed. 1. Meet at least weekly with each member of the Team to review assignments and discuss library requirements. 2. Conduct periodic job audits for each team member and inspections to promote efficiency, skills, and work quality. 3. Provide opportunities for computer competency to increase communication flow among staff as needed. 4. Provide personal skills training courses as continuing education. 5. Schedule work time with each of the team members. Outputs/Outcomes: Better equipped staff, increased service, good working relationships, increased skill development. Warsaw Community Public Library Assistant Director 2011 Goals Life-Long Learning Service Priority Goal: Life-Long Learning Objective: Make library staff aware of available continuing education opportunities within our region and state. • Seek out opportunities for library staff to participate in continuing education and earn Library Education Units (for required positions) Goal: General Information Objective: Improve internal library communications • Work with Information Technology and other departments to implement a help desk tool for reporting and tracking computer & network issues (outcome: 90% of reported issues resolved) Objective: Work to improve quality of library's database of bibliographic records. • Work with Cataloging deparment to finish cleanup projects left from our move to TLC in September 2009. Entertainment Service Priority Goal: Current Titles Objective: Work to decrease the amount of time it takes for new materials to reach shelves. • Explore outsourcing options for cataloging newly ordered titles. • Explore workflow changes for cataloging department. Public Relations Goals for 2011 Purpose: To increase community awareness of Warsaw Community Public Library and its services, using marketing and promotional skills to build this awareness, shift community opinion, and motivate action. • Fundraising: Continue to explore the use of a fundraising envelope to go with Annual Reports as well as in strategic locations in the library. Investigate alternative funding ideas. Explore online giving with new ILS system and web site. Explore development of fundraising web page. Explore the use of social media fundraising. Continue to explore annual fundraising idea. • Partnerships: Continue to develop new partnerships while expanding on existing ones for coordinated projects (KABs bus route to SRP events). Attend business and community for networking purposes. Promote WCPL participation in new community campaigns/projects/events (Day of Caring). Elevate the library’s presence at tradeshows to a “can’t miss” booth experience. Develop a plan to increase awareness and use of meeting rooms by civic or business associations or local agencies. • Marketing/Promotions: Working with graphic designer and Director, develop a branding manual. Develop an annual promotional/marketing theme for the library. Research possible designs for a new logo. Increase newspaper ads in the community. Research development and use of a networking marketing/public relations database among Indiana libraries. Develop a targeted outreach for business men (brochure of resources) to bring the business community to the library either on site or off-site. Research the development of communication vehicles for Spanish-speaking community members (FAQ question on site. Research the use of 15/30-second spots for Spanish-language radio. Seek out new and creative advertising venues (billboard on new property and outdoor banners, etc.) Research the idea of hosting a media night annually, beginning for local media staff members. Event will include a library tour and the opportunity for library staff to share new and exciting services and programs. Continue working closely with Adult, Teen, and Children programmers in building a dynamic marketing team to develop and implement media/marketing strategies. Provide training to marketing team in house or through workshops/webinars to enhance knowledge of the marketing/public relations/communications field. Continue use of master promotions calendar. Research the use of a Mystery Shopper to determine level of service to patrons. Continue use of Chamber of Commerce newsletter inserts. Continue exploring the acquisition of an outdoor led message sign for existing outdoor brick sign. Continue to expand on speaking engagements. Continue participation in community events (Safety Fest, DePuy Health Fair, Get On Board). Purchase and distribute promotional items at events to advertise the library logo and services. Continue distribution of the Library Newsletter in area businesses, in-house, on the Library’s web site, and using pdf format through patron email for easier dissemination to all users. Continue to use an Adult Programming survey during Library Lover’s Month. Explore using a passport Open House tour. Strengthen the use of email taglines, effectiveness of Facebook, Flickr, and Scrapblogs for promoting library services and events. Review welcome booklet (cover design, information current and accurate). Work with graphic designer for new cover. Continue to post resource reviews to Bookshelf Buzz blog. In-house: Expand on established in-house events. Develop an Amnesty food drive (food for fines?) during National Library Week or at Thanksgiving? Continue to gather and expand the use of compelling testimonials. • Education: Research college classes for marketing/ public relations/communications for my job description. Attend the 2010 ILF State and ILF Spring District 1 conferences. Research meetings of pr/marketing library staff at conferences. Attend cost-effective conferences, workshops, classes, and webinars. Network with other marketers and fundraisers. Explore the possibility of holding an area-wide fundraising workshop for neighboring libraries. Attend UnConfrerence in Ft. Wayne, if offered. Continue the use of listservs to acquire ideas. Encourage employee attendance at ILF, ALA and PlA conferences. Stay up to date on new social media tools for marketing (Facebook). • Advocacy: Provide information on relative legislative issues and encourage staff and patrons to make contact with their legislators. Enhance relationships with legislators by attending politically-related meetings. Keep track of legislation. Utilize web site and newsletter to develop awareness. Encourage staff and board members to call/meet local state legislator(s) on library issues. Attend 2010 ILF Legislative Day, if possible. Cataloging 2011 Goals GOAL: Improve patron access to the library collection OBJECTIVE: Make collection more accessible to patrons for checkout (Jul 11) ♦ ACTIVITIES: Investigate barcode placement to allow more types of materials to be used with self-checkout. (Jan 11) Investigate ways to preserve materials so they will spend less time on the repair shelves. (Jun 11) Investigate outsourcing for cataloging records on some materials. (Mar 11) Choose a vendor to do a test run on receiving Bib records. Choose a collection for vendor to send Bib records. Gather statistics to see if it is beneficial for us to implement this. OBJECTIVE: Improve Patron access by grouping/locating current topics in one area. (Apr 11) ♦ ACTIVITIES: Discuss with Reference staff what areas are most popular. (Jan 11) Investigate ways to bring these items into one location or kit. (Jan 11) Check with other libraries to see if they do this with certain collections. (Mar 11) Group current topics in one area (Apr 11) GOAL: Review, recommend and implement a Book sale procedure. (May 11) OBJECTIVE: Review book sale pricing and evaluate. (Jan 11) ♦ ACTIVITIES: Gather data from other sources about pricing. (Feb 11) Redo pricing scale. (Mar 11) Implement new pricing. (Apr 11) OBJECTIVE: Get volunteers involved in assisting with book sale (May 11) ♦ ACTIVITIES: Talk to volunteer coordinator about implementing a more efficient way to man book sale. (Feb 11) Give incentives so that more volunteers will offer time. (Apr 11) Seek outside sources to assist with book sale (i.e. nonprofit groups) (Apr 11) OBJECTIVE: Look into having monthly book sale (Dec 11) ♦ ACTIVITIES: Investigate what months are better to have sales in. (Jan 11) Investigate whether this will assist us with overflow problems. (Apr 11) Seek outside sources to assist with Book sale.(Jun 11) Implement new dates. (Dec 11) GOAL: Review, recommend, and implement library policies and procedures. (Dec 11) OBJECTIVE: Review and update procedure manual for cataloging section. (Aug 11) ♦ ACTIVITIES: Review procedure manual. (Feb 11) Make any necessary changes to procedure manual. (Mar 11) Make Cataloging procedure manual available on the network. (Apr. 11) Review job descriptions and make any necessary changes. (Apr 11) GOAL: Promote staff efficiency through training and communication. (Dec 11) OBJECTIVE: Send Cataloging Staff to necessary training classes or have them take online courses (Dec 11 ♦ ACTIVITIES: Check calendar for upcoming classes. (Jan 11) Implement quarterly cross training for various cataloging jobs. (Dec. 11) Have all cataloging staff attend at least 2 training sessions per calendar year. (Dec. 11) Check Web for upcoming online classes. (Jan 11) OBJECTIVE: Develop new procedure for missing, lost or canceled items that need to be withdrawn from library database. (Sept 11) ♦ ACTIVITIES: Get assistance from TLC in how to delete these items quickly and efficiently as possible(May 11) Assign job duty to cataloging staff. (May 11) Write up new procedure. (Aug 11) Ensure this becomes a weekly or monthly job. (Aug 11) GOAL: Promote Library programs and such through various Technologies. OBJECTIVE: Investigate ways to use technologies to promote library.(Dec 11) ♦ ACTIVITIES: Investigate ways to make Facebook and Myspace. More beneficial to the library (Mar 11) Get more acquainted with Flickr. (Feb 11) Set up a schedule for staff to contribute to blog. (Jan 11) Investigate ways to get more staff and public interested in blog. (Feb 11) Check into new technologies and investigate how they can benefit the library (Dec 11) Circulation Goals 2011 General Information Outcome: Goal 1: Explore the use of email as an avenue for sending patron card renewal information. Objectives: Alleviate the cost of postage and speed the delivery time of notices. • Design a notice that can be quickly emailed prior to a patron’s card expiring. • Continue to encourage email notifications by offering extended services. General Information Outcome: Goal 2: Phase out the use of Internet Visitor passes by issuing permanent internet cards. Objectives: Ending the steps involved in issuing internet passes. Most users are return patrons. • Encourage patrons to get a permanent Internet card. • Explain the advantage of having a permanent card (they can proceed directly to the computers instead of standing in line for a pass. • This will end the extra paperwork involved in tracking users that get passes repeated times. General Information Outcome: Goal 3: Send circulation staff to at least one seminar yearly. Objectives: Continue circulation education by sending staff to seminars or online classes. • Explore various classes that are available for staff. • Arrange schedules so that staff can attend either outside seminars or online classes (at least on yearly.) Children's Services Department Goals 2011 GOAL: Satisfy patrons curiosity by promoting education and lifelong learning A) Build connections with area schools 1) Investigate attending teachers in-service meeting in August to promote library services 2) Increase promotion of programming and children's department's services and collection a) Create a “Children's Services” booklet for teachers b) Increase distribution of program fliers to all area public and private elementary, middle and high schools d) Investigate promotion opportunities on elementary, middle school and high school morning announcements B)Build connections with area homeschoolers 1) Develop a “Contact Persons List” for area homeschool organization 2) Contact persons on list to promote library programs and services 3) Develop collection development policy for homeschooler and/or ERC collection C) Organize non-fiction collection 1) Move reference collection to separate bookcase 2) Increase weeding for condition and content throughout the collection 3) Install Dewey pictogram signs for non-fiction collection GOAL: Create young readers with continued emergent literacy programs and services A) Intensify emergent literacy programming 1) Develop a replacement program for Book Buddies 2) Increase number of afternoon and evening story hours B) Continue to develop and organize Easy Reader collection GOAL: Supply patrons with comfortable public and virtual spaces A) Develop a decorative theme for children's area B) Continue to develop a comfortable and inviting Children's Area 1)Purchase a more child friendly table for children's game computers 2)Purchase seating and storage furniture for play area C) Develop a comfortable and inviting Teen Alcove 1)Purchase new chairs and table 2)Purchase and install taller wall bookcases GOAL: Stimulate imaginations through increasing reading, viewing and listening for pleasure A) Continue to build connections with young adult patrons 1) Intensify promotion of YA programs through flier placement, word-of-mouth, and school newspapers 2) Offer technologically relevant program whenever possible B) Increase collection based programming for elementary students GOAL: Explore our community by partnering with community resources and services A) Continue to partner with Kosciusko Literacy Services, the YMCA and area preschools to provide programming services B) Investigate partnering with Baker Youth Club and other child-based community organizations Submitted by Patricia Schroader Children's Librarian 2011 Information Services Goals ) GOAL: CONTINUE TO IMPROVE ADULT PROGRAMMING I) Increase variety of hands-on craft classes A Buy sewing machine(s) to allow for quilting, etc. classes II) Re-examine Senior Circuit A Pull it completely into Information Services B Consider new employee involvement C Consider new schedule III) Create intermediate in-house computer classes A MS Word B MS Excel C MS Publisher D MS Powerpoint E Internet IV) Create subject database classes A Consumer Information B School Reports/Continuing Education C Business V) Increase variety of program publicity A Mail flyers to business and organizations B Promote Evanced program notification ) GOAL: FACILITATE THE INTERLIBRARY LOAN PROCESS I) Investigate four weekly ILL drops II) Move ILL requested titles pickup to the Reference Desk III) Replace ILL printer IV) Re-examine ILL labels V) Investigate online ILL request forms ) GOAL: INCREASE TRAINING OPPORTUNITIES FOR INFORMATION SERVICES STAFF I) Offer public computer classes to staff II) Ensure all reference staff meeting required LEUs A Each staff member has received 30 LEUs by the end of 2011. ) GOAL: INCREASE ACCESS TO POPULAR MATERIALS / SUBJECTS I) Increase eContent A eVideo B eAudio C eBooks II) Investigate additional fiction genre collections A Bestsellers / popular fiction B Supernatural / Paranormal III) Continue to clean up genre series COMPUTER SERVICES Goals for 2011 Department Mission: To upgrade, maintain, and improve technology related services available to staff and patrons at the Warsaw Community Public Library. Audience: Staff, Patrons, Taxpayers, Governance Team Notes: Completion of objectives is dependent on time and budget availability. 2011 OBJECTIVE: Take over maintenance and infrastructure design work of WCPL websites (intranet/extranet) and support sites. ACTIVITIES: ** Implement easily maintained, interconnected structure useable by patrons, staff, and any other content providers as needed.. i). Identify current systems and technologies used (blogger, digg, evanced, etc.) and create integrated portals to facilitate ease of use for contributors to go back and forth between sites. June, 2011 ii). Facilitate creation of consistency across all technologies used through templates, custom design work, and other technologies. November, 2011 iii). Centralize access permissions and controls of sites, restricting access for security an and protection of consistency, while allowing for creative work to still be performed. November, 2011 2011 OBJECTIVE: Overhaul Network backbone. ACTIVITIES: ** Work through the whole system from top to bottom and improve it as possible. i). Research: Intrusion detection systems, security software and appliances, fiber for networks, CAT 6 technologies, and wireless infrastructure methodologies. March, 2011 ii). Identify Changes needed to facilitate future expansion. Research and identify any need for additional centralized switch points for building. April, 2011 iii). Explore possibility of replacing wired infrastructure, either through updating wire, or replacing with wireless services. April, 2011 iv). Create a time-line for deployment of new system components within budget time frame. April 2011 v). Deploy new systems or upgrades as possible. May through December, 2011 2011 OBJECTIVE: Deploy updated/new staff software systems (email, software, communications). ACTIVITIES: ** Replace existing collaboration techniques and tools with up-to-date equivalents and processes i). Deploy Gmail Corporate Edition for staff, or other equally as capable (and cheap) system. March, 2011 ii). Provide training for staff on new features and options available. March. 2011 iii). Evaluate results, and provide additional training for staff as needed. May, 2011 2011 OBJECTIVE: Investigate, test, and deploy new operating systems, application software, and hardware as suitable for staff and patrons as available. ACTIVITIES: **Test and deploy operating systems for compatibility i). Investigate public internet solutions, and possible changes in paradigm for delivering said systems. April, 2011 ii). Investigate and/or test three or more Linux flavors for existing software compatibility within the library. May 20, 2011 iii). Identify possible hand-held Pcs/tools useable by staff, including Kindel and iTouch type technologies, based on possible uses, and existing uses by other libraries June, 2011 iv). Develop and deploy technologies small scale for testing, as identified in previous steps. September 20, 2011 v). Evaluate technologies for refinement and practicality, deploy library wide as needed. November, 2011 LIBRARY CONDUCT PATRON BEHAVIOR POLICY Issue Date: 4/14/98 Revised: 4/12/10 The Board of Trustees of the Warsaw Community Public Library reserves the right to eject from the Library and to refuse further admission to those individuals who may violate the rights of the staff or Library users, or who create disorder in the Library in any of the following situations: 1. Any situation in which the actions of a person present an imminent danger to the life or safety of others in the Library. 2. Any situation in which a person is in the possession, transferring, purchasing or selling any illegal or non-prescribed drug, including alcohol during library hours or on library property. 3. Any situation in which a person is observed in an attempt to steal Library property or property of another Library user, or to destroy or deface Library property. 4. Any situation in which a person willfully and purposefully disturbs the staff or other Library users or whose behavior is in any way disruptive to the legitimate use of Library facilities by others. Any situation in which a person’s behavior is inappropriate to the use of the Library building and property for the purpose for which it is legally constituted. Any loitering, disorderly conduct or other conduct on property which creates loud or unusual noise or a nuisance; which unreasonably obstructs the usual use of entrances, foyers, lobbies, corridors, offices, elevators, stairways, or parking lots; which otherwise impedes or disrupts the performance of official duties by library employees; or which prevents the public from obtaining the services provided at the library in a timely manner, is prohibited. (Re: 41 CFR Ch. 101-20.305) 5. Dogs and other animals, except seeing eye dogs, other guide dogs, and animals used to guide or assist the disabled, shall not be allowed in the library for other than official purposes i.e. programs. (Re: 41 CFR Ch. 101-20.311) 6. Soliciting alms, commercial or political soliciting, and vending of all kinds, displaying or distributing commercial advertising, or collecting private debts on Library property is prohibited. (Re: 41 CFR Ch. 101-20.309) Inappropriate/harmful behavior may include but is not limited to: a. Leaving children under age nine unattended b. Disruptive behavior, horseplay or potentially causing damage to library property and/or people c. Giving unwanted attention to another (i.e. staring, following, etc.) d. Public intoxication and/or lewdness e. Assault/Fighting f. Soliciting/Surveying/Trespassing g. Using obscene language h. Smoking within 30’ of exterior doors/ramps i. Entering with no shoes, pants and/or shirt Those persons who violate these rules may be asked to leave the Library, or, when appropriate, may be subject to arrest. AUTOMOBILES: Automobiles may not be parked on library property when the driver is not using the library. Automobiles parked illegally may be towed at owner’s expense. Repeated violators and/or those who refuse to leave will be subject to arrest and prosecution under 35-43-2-2 or the Indiana Code entitled “Criminal Trespass”.
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