IT_Careers
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IT Careers
Presented By: Mr. Spiros Velianitis
Discussion Topics
Why Discuss IT Careers?
What are the NWCET Information Technology Skill Standards?
Career Clusters
Possible Factors Restraining IT Hiring
The Outsourcing Constraint
The Visa Parameter
IT Workforce 2004: Overall Trends
Declining Employment in the IT Industry
High Demand for Computer Occupations Till 2012
What is Hot?
IT Salaries are on the Rise
How Much Am I Going to Make?
How About Entry Level?
Stay Current and Add Value
Pay Attention to Soft Skills
Where To Learn About Job Openings
100 Best Places to Work in IT
Why Discuss IT Careers?
“Competitive pressure is an issue for employees and employers alike.
To be successful IT workers must make themselves as valuable as
possible to hiring companies. They must also make themselves the
stewards of their own careers. Understanding the trends and directions
shaping the IT workforce is one of the best ways to launch or sustain
an information technology career.”
If the U.S. is to remain a leader in information technology, IT workers
must remain at the vanguard of their profession. IT workers must be
the best to build the best. That means education, training and
professional development.
For individual workers, it means developing a career strategy that puts
one in the best possible position for success.
Becoming appropriately skilled and maintaining a finely tuned
competitive edge will be increasingly important for IT workers and IT
companies alike.
Source: Information Technology Association of America Annual Workforce Development Survey,
September 2004
What are the NWCET Information Technology Skill
Standards?
The standards enumerate technical skills, employability skills, and
foundation knowledge requirements for eight IT career clusters. Career
clusters are groupings of representative job titles, related by a close
association with a common set of technical skills, knowledge, and
abilities. The career cluster approach was used because it more closely
reflects how work is organized today, especially in illustrating mobility
and progression among representative job titles.
National Workforce Center for Emerging Technologies (NWCET) is a
National Science Foundation funded Advanced Technological
Education IT Center
More information on NWCET can be found on the Center's Website at
http://www.nwcet.org
Career Clusters
Database Development and Administration
Digital Media
Enterprise Systems Analysis and Integration
Network Design and Administration
Programming/Software Engineering
Technical Support
Technical Writing
Web Development and Administration
Database Development and Administration
Knowledge allows companies to make sound business decisions and
operate at peak performance. The inability to turn data into meaningful
information differentiates companies and can allow the potential of
company investments in IT to go unrealized.
Database developers and administrators help companies reap
maximum benefits by mining legacy systems for maximum
productivity gains, building customer relationship management
solutions, and turning supply chains into value chains. They do this by
creating structures, tools, forms, and reports necessary to make data
from core operations and remote field offices both readable and usable.
Work here includes needs analysis, database design and modeling, user
interface development, object creation and related implementation
activity; monitoring, testing and maintenance. Building, testing and
maintaining dynamic, compliant databases helps to get the most out of
companies’ information resources.
Database developers work on the most mission critical of corporate
information systems, legacy systems that provide long term continuity
and seamless customer support, or the next generation of peer-to-peer
or data mining applications.
Security knowledge is a critical skill in this job category, where
volumes of customer, financial or sensitive data must be kept free from
intrusion, attack or theft.
Digital Media
Digital media experts put computers and software through their paces
to create animations, movies, games and more.
These professionals convert bits of data into compelling graphics, text,
sound and animation.
Digital designers must understand customer requirements and
expectations, translate these into prototypes and simulations, build
scripts and content elements, refine outcomes, test results and
document how it was all done.
Enterprise Systems Analysis and Integration
Enterprise Systems Integration professionals put the pieces of a large-
scale solution together, often from unrelated products, services and
systems. The result must be a cohesive and productive whole.
These behind the scenes technical gurus orchestrate the interaction of
numerous technologies to create comprehensive, secure customer
solutions.
Systems integrators must be adept at analyzing what can be enterprise-
wide requirements and innovative business models, assessing strengths
and weaknesses of commercial off-the-shelf products, performing cost
benefit analyses and developing technology modernization plans,
managing large-scale programs, interacting with customers, and much
more.
Network Design and Administration
Network design and administration professionals help companies and
organizations move different types of communications traffic through
the Internet, intranets, extranets, local and wide area networks, the
public switched network and more.
Integration is becoming increasingly key, because cross-platform
convergence is becoming increasingly common.
Network design and administration professional skills include
requirements analysis; network design; process, protocol and hardware
planning and integration; performance evaluation and load balancing;
information security plan development and implementation; system
monitoring and reporting; and on-going maintenance to keep all of the
trains running on time.
In the age of increasing network threats and cyber terrorism, network
administrators must have unparalleled knowledge of the latest
information security features, products and services.
Programming/Software Engineering
If software is music, computer programmers and software engineers
are composers.
Programmers must determine how a given computer system or
application performs in the overall environment. And they must make
sure that there are no sour notes.
Programmers develop information architectures to understand how a
system should perform; identify customer requirements; translate those
needs into system capabilities and functionality; write computer code;
test and re-test for security defects, bugs and vulnerabilities, and
finally upgrade the products as new needs are determined by
customers.
Technical Support
Technical support personnel work with customers to diagnose and
correct system errors or failures and to install and upgrade new
equipment and software
Perform at a call center or help desk and answer questions from users
Work with sales teams to provide technical guidance and consultation
Perform systems operation and maintenance
Supporting users is the name of the game. Tech support pros must be
able to troubleshoot; analyze requirements; facilitate remedial action
and customer service
Install and configure new systems; perform systems monitoring;
optimization and diagnostics; test and retest
Develop documentation.
Technical Writing
From the first word on user requirements to the last word on how the
system works, technical writers document, explain, translate and
interpret technical speak into plain language.
Technical writing output includes user and maintenance manuals,
training documents and packaging materials for software and other
products.
Tech writers also produce highly technical documents for
administrators, designers, developers and programmers.
Web Development and Administration
Behind each online sale, catalog web site, electronic procurement or e-
commerce portal is a web developer or team of developers and
administrators. These professionals help firms to offer their products
and services through dynamic, secure and navigable sites that create a
complete, efficient customer experience. The goal is to deliver
complex content, safe transactions and back-end supply chain
management, all combined to sustain a buyer’s confidence.
Web developers must deliver these elements via a crisp layout and
attractive design for clients and often constantly re-tool sites to make
room for new or changed web content. Companies want to access their
back office applications and data with web capabilities, extend
customer resource management functionality, achieve better
operational efficiency through intranet applications, and gain
competitive advantage through tighter extranet integration with key
suppliers and subcontractors.
Web developers can begin their careers by building pages and work to
deliver the most strategic offerings of the enterprise.
Possible Factors Restraining IT Hiring
The intention of larger employers to shift some of their work overseas
Increases in productivity enabling companies to take a more stringent
approach to their hiring plans
The possibility that companies have adequate staff resources for
current business needs
The rising cost of health insurance is curtailing the hiring plans of
companies, particularly small firms that cumulatively hire the most IT
workers
Companies may be substituting incremental improvements in IT
capability for the kind of more sweeping strategic approaches taken in
the 1990s
A soft economic recovery may be prompting companies to make
greater use of temporary and part-time workers rather than fill slots
with permanent hirers.
The Outsourcing Constraint
In March 2004, ITAA published a study prepared by econometric
modeling firm Global Insight. That study found that, since 2000,
approximately 100,000 computer software and services jobs have moved
offshore.
That study found that global sourcing will have an array of positive
benefits for the U.S. economy, including a net gain in jobs, better average
real wages for American workers, lower inflation, higher business
investment, and improved GDP.
The study also found while the economy will produce over 500,000 new
IT jobs between 2003 and 2008, approximately one out of every two of
these jobs will be located offshore.
Jobs Most Resistant to Outsourcing in 2005
Architects (network, data, Internet/intranet storage)
Integrators
Security (auditing, forensics, management)
Enterprise data management, data modelers
Business analysts, business technologists
Project managers/leaders
Process modelers
Network managers
CRM professionals
Source: "IT Insider Compensation Benchmarks and Employment
Trends," third quarter, 2004; Foote Partners LLC, New Canaan, Conn.
The Visa Parameter
NOVEMBER 22, 2004 (COMPUTERWORLD) - WASHINGTON --
Responding to pressure from high-tech businesses and industry groups,
Congress this weekend approved an increase in the number of H-1B
visas by 20,000 but limited it to specially qualified students. The
legislation, included in the omnibus budget bill, allows foreign national
master's and Ph.D. graduates of U.S. universities to apply for an H-1B
visa, according to people familiar with the bill.
The H-1B visa, which is heavily used by high-tech employers, allows
skilled foreign workers to get jobs in the U.S. for up to six years.
The number of H-1B visas was set at 195,000 for fiscal years 2001,
2002 and 2003 before dropping to 65,000 in fiscal 2004
IT Workforce 2004: Overall Trends
The U.S. IT workforce gained population in the last year, moving up
two percent from 10,312,650 in 2003 to 10,526,289 in 2004. The
increase continues the recovery in IT workforce size, a “recovery”
made necessary only by the 2001 recession and contraction of dot.com
and telecom companies. Figure 1 provides a glimpse at the year-to-
year variation in workforce size. Table 2 shows the headcount for the
eight career clusters (category).
Declining Employment in the IT Industry
Thought the IT workforce reached an all time high last year, the IT
industry nationwide saw a declining workforce (Figure below).
IT Industry Employment Nationwide And in Key Metropolitan Areas
NATION BOSTON CHICAGO SAN FRANCISCO
MARCH
2,146,800 71,200 63,400 54,900
2001
MARCH
1,876,700 55,500 54,200 33,100
2002
MARCH
1,763,700 48,700 49,100 29,500
2003
MARCH
1,744,000 46,700 47,300 27,900
2004
APRIL
1,743,500 46,900 47,000 28,000
2004
Source: “America’s High Tech Bust,” Center for Urban Economic Development,
University of Illinois at Chicago, September 2004
High Demand for Computer Occupations Till 2012
Among all occupations in the
economy, computer and healthcare
occupations are expected to grow
the fastest over the projection
period (chart 7). In fact, healthcare
occupations make up 10 of the 20
fastest growing occupations, while
computer occupations account for 5
out of the 20 fastest growing
occupations in the economy.
[Source: Tomorrow’s Jobs: Occupational
Outlook Handbook 2004-05 Edition. US
Department of Labor-Bureau of Labor
Statistics]
What is Hot?
Source: IT Hiring inches upward. NetwokWorld, 1/24/05
IT Salaries are on the Rise
How Much Am I Going to Make?
How About Entry Level?
Stay Current and Add Value
As an IT worker interested in moving your career forward, consider
gaining both up-to-date technical skills but also learn to step back and see
the organization’s bigger business picture.
Hiring managers see a range of activity as helpful background in
acquiring an IT job. Table 13 shows that while engineering is most highly
ranked, communications is also considered important, as is education.
Pay Attention to Soft Skills
Soft skills round out the technical worker and give the individual a
sharper competitive advantage. Soft skills could be writing a memo,
developing a plan, organizing a meeting or managing a project. While
building a solid technical background, some may overlook the
importance of soft skills to a well-rounded career.
“IT employers say it’s the ‘soft skills’ and not the software skills that
give job seekers the edge” [Sacramento Bee May 23, 2004]
“We don’t have people who just sit in a corner and code” [Steve Scott,
Vision Service Plan]
CIO Interview
Where To Learn About Job Openings
Source: Tomorrow’s Jobs:
Occupational Outlook
Handbook 2004-05
Edition. US Department
of Labor-Bureau of Labor
Statistics
Some Useful Employment Links:
MISA: http://www.sacmisa.org/misa [Personal contacts]
CSUS Career Center: http://www.csus.edu/careercenter/home.htm [School career
planning and placement offices]
CBA Student Affairs: http://www.csus.edu/cba/studentaffairs/job_career/index.html
[School career planning and placement offices]
Sacramento Bee: http://www.sacbee.com/classads/employment/ [Classified ads]
Dice.com: http://www.dice.com/ [Internet networks and resources]
State Jobs: http://www.spb.ca.gov/ [State employment service offices]
Federal Jobs: http://www.usajobs.opm.gov/ [Federal Government]
100 Best Places
to Work in IT
Computerworld 6/14/2004
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