Global Sales Operations Director in Washington DC Resume David May
David May is looking for an opportunity to leverage over 20 years of experience managing sales operations for a fast-paced, competitive company. He brings twenty years of sales operations, sales enablement and sales education experience along with a strong work ethic and a desire to win.
Resume David May Objective I am looking for an opportunity to leverage over 20 years of experience managing sales operations for a fast-paced, competitive company. I bring twenty years of sales operations, sales enablement and sales education experience along with a strong work ethic and a desire to win. Experience The TAS Group Sales Operations and Renewals Manager; 01/12 – 08/12 Manage Sales Operations and develop a renewals process to support major accounts Manage the forecast and pipeline for major accounts Partner closely with Finance, Marketing and Sales to ensure customer success Cisco Systems, Inc. Telepresence Video Education Consultant, - TelePresence Sales; 6/10 – 08/11 Developed sales strategy to prepare Cisco and Tandberg for joint sales opportunities Consulted to Cisco Business Video and global channels to integrate sales readiness and effectiveness Led change management initiative to bring Tandberg and Cisco Sales and Technical teams together Sr. Manager, Sales Operations - Global Government Solutions Group; 4/02 – 10/09 Managed the business development operation for Federal and global Public Sector Sales Designed and directed an Opportunity Planning System to manage over $1.6B in long term revenue pipeline and integrated it with salesforce.com to pass leads to Federal and Public Sector teams. Delivered a Web 2.0 Video Collaboration Strategy for Global Government Sales & BD Managed business operations reviews on a continuous basis for pipeline and forecasts Performed Global Market Analysis for Public Sector and Defense Business Solutions Sr. Manager, Global Sales Operations - WW Sales Force Development; 4/01 – 4/02 Developed and delivered solutions to enable maximum quota achievement by global sales teams Managed learning solutions and operations for Cisco’s global Sales and SE Training Drove global sales operations and adoption of sales effectiveness programs to field sales Manager – Global Sales Operations - Internet Communications Solutions Group; 11/99 – 3/01 Recruited, hired and managed a team of Instructors to deliver global training for global software solutions (CRM, Call Center, Voice and Unified Communications) Performed quarterly operations reviews for senior staff Creation and delivery of content for supported software solutions. Management of Enterprise and SP sales training methodologies for global sales teams Technical Readiness Engineer, Federal Channels; 5/98 – 10/99 Exceeded sales quota for major accounts in US Federal; 142% - 185% to quota across five quarters Federal Channels SE supporting product and solutions sales Certifications - Enterprise Sales Expert, CCNA, Voice and Security Expert Built and supported Microsoft/Cisco Center of Excellence for Unisys Federal Developed and managed partner training programs for sales and sales engineering Updated: August, 2012 3Com Corporation - Vienna, VA Director, Global Training and Operations; 3/97 - 5/98 Sr. Manager, WW Internal SE Training; 4/96 - 3/97 Managed Enterprise training delivery and development to support technical training for sales and internal systems engineering worldwide. Partnered with product business units to coordinate new product and technology training from BETA training through product release Responsible for the technical readiness of over 600 engineers on emerging products and technologies via instructor-led training and e-learning Managed 18 instructors and 11 developers Sr. Instructor 11/94 - 3/96 Delivery of training for Routing and Switching products Pre and Post Sales Systems Engineering Support Customer and Partner Training ascom Timeplex - Clearwater, FL Senior Technical Education Specialist; 5/93 - 11/94 Development and training for multi-protocol routers, X.25 packet switches, Frame Relay, and LAN topologies for customers and internal staff. Price Waterhouse - Tampa, Fl Senior Education Specialist, 11/87 – 4/93 Development and support of corporate procedures for Lotus Notes use throughout the firm . Technical Support of all Price Waterhouse WAN solutions Management and end user training of local and wide area Novell networks, PCs, and peripherals Member of implementation team for the rollout of Novell and Lotus Notes servers and work stations including database development, installation, documentation, and training Support for MCS large account projects on education, technology and process automation. Education Undergraduate o Strayer University, Ashburn, VA – B.S, International Business David R. May Reston, VA 20190 703-789-7870 Updated: August, 2012