Welcome to the Hellmann F.A.M.I.L.Y! Corporate DNA F irst, People First A ll About The Customers, Always M aking It Work Better, Everyday I nnovation And Entrepreneurship L ive Sustainability Y ou And Me! History 1871 Founded in Osnabrueck by Carl Heinrich Hellmann 1949 Opening of the office in Hamburg 1953 Opening of the office in Bremen 1981 First high rack warehouse in Osnabrueck opens 1982 Opening of Hong Kong – later branches in China, Taiwan, Singapore, South Korea and Vietnam 1987 Opening of Sydney and later further branches in Australia and New Zealand History 1988 The first US branch in Long Beach in California was opened, further expansion in the USA, Canada, Mexico, South America and UK 2004 Induction of a new terminal in Shanghai 2006 Opening of branches in Sri Lanka, Japan and later in India and Pakistan 2007 Implementation of the European Logistic Centre for MAN 2008 New building in Osnabrueck wins the ‚Best Office Award‘ Facts and Figures 2011 10,003 employees worldwide Turnover 2.58 billion Euro More than 15 million shipments per year, 60,401 shipments per day 221 own branches in 54 countries Network: 19,300 employees in 443 branches in 157 countries The Hellmann Network 443 branches in 157 countries Main Board Jost Hellmann, Manfred Fischer, Mark Hellmann, Carsten Fuhlendorf, Karl Engelhard & Klaus Hellmann International Executive Board Jens Tarnowski, Mark Hellmann, Klaus Hellmann, Manfred Fischer, James Gootee, Jost Hellmann, Roger Haeussler not in the picture: Carsten Fuhlendorf European Board Jost Hellmann Klaus Hellmann Karl Engelhard Manfred Fischer Hartmut Krehenbrink Stefan Wimmer Juergen Burger Felix Scherberich Carsten Fuhlendorf Products and Services & Industry Solutions Portfolio National Courier-, Supply Airfreight Direct IT- and Express-, Chain Seafreight Load Solutions European Parcel Manage- Sea-Air Rail Groupage Service ment Customs Solutions Business brokerage Develop- ment Industry Solutions: Automotive Electronics Fashion Healthcare Perishable Logistics Public Private Partnership Products and Services System Alliance Cooperation of medium-sized forwarding companies 24/48 hours delivery service nationwide Premium Services: 8 h, 10 h, 12 h, Fix, Next Day Thermo Collection orders Immediate returns Deliveries on saturdays COD Recall Delivery note data transfer Quick-COD Camera Monitoring Process optimization, increase in quality and security Gateway documentation by photo per MDC (photo handheld) if certain variations are recognized Innovative camera monitoring system with the ability to locate radio scanners Camera Monitoring System in all part-load traffic handling centers throughout Germany European Groupage European-wide network with own branches and chosen, high-performing partners Member of the general cargo cooperation System Alliance Europe Defined departure schedules with coordinated transit times established through direct and gateway traffic Traffics in 35 countries with more than 100 outbound and inbound routes East Europe Your specialist for the former states of the sowjet union Hellmann East Europe Distributor is specialized in guarantee handling and spare parts handling Consulting Overland traffic / FTL, LTL Rail & intermodal transports Air & Seafreight Project & special transports Warehousing ATLAS Automated Tariff and Local Customs Settlement System Since 2009 consignments with a value of more than €1,000 will not be cleared at the border to third countries without an electronic export declaration Quick and competent support in drawing up the export declarations from our experts This service is not bound to transports with Hellmann Courier Services The fastest and most reliable way of transportation Individual and optimal solution for every shipment National & international Direct transports Without quantity and weight restrictions Specialized experts take care of your shipments Express System The fast transport system using a worldwide express network Documents, single packages or consignments of several packages Door-to-door transport incl. customs brokerage Integrated tracking & tracing Worldwide imports, procurement solution Competent local contact person in every office Parcel Distribution System partner of Dynamic Parcel Distribution (DPD) Germany and Europe Online tracking & tracing P.O.D. in digital archives HPD parcels collection via Hellmann truck Shipment return and cash on delivery Night Star Express Network for night time deliveries Delivery of shipments before 8 o‘clock during the night On request delivery before 7 o‘clock during the night (e.g. for technicians) Delivery with IOD (electronic delivery scan in T&T system) Delivery to predefined depots only International: BE, NL, LU, DK, AU, CH, SI, HU, CZ – other countries on request SystemPlus Pan-european Road-Express-Network for 22 European countries Strong logistic service provider in each country Network with premium IT-services and high quality guidelines Daily lines across Europe Fixed transit times door-to-door Tracking & tracing (on parcel & shipment level) Return shipments, procurement and third party collection & deliveries Time delivery services in Europe Dangerous goods and cash on delivery service Consolidated customs brokerage (CH, N) Direct Load National & international part and full load Door-to-door-transport Fixed contact persons Flexible solutions Shipment consignment with HIT Customs handling Insurance payments Procurement logistics Project management Rail Solutions Alternative to the road: www.railsolutions.de Innovative Trendsetting Economic Ecological With six trains rail solutions connects important industrial and commercial centers in Northern and Southern Germany every day – five times a week Supply Chain Management Development and implementation of tailor-made logistics solutions along the supply chain: Inbound logistics Warehousing & value added services Distribution After sales services Reverse logistics EDI und E-Commerce Specialist for Retail, Fashion/Textile, Consumer Electronics, Industrial Airfreight IATA direct loading Daily consolidation Direct transport Full and partial charters Customs brokerage Import, export and trans-shipment Handling heavy and/or dangerous goods Assembly and distribution Packaging, crating and short-term warehousing Palletizing cargo Strategic gateways On-board courier services Seafreight In-house NVOCC consolidation services Full project co-ordination Door-to-door service for LCL and FCL Multi country/Buyer‘s consolidation Cartage and inland freight by truck or rail Warehousing and storage Rail and inland waterway craft Export packaging and crating On-pier cargo inspection Full and partial charters Efficient customs brokerage at destination Complete documentation services Consular work Project cargo service Sea-Air Intermodal transport system Combination of the advantages of air and seafreight: deadlines will be held and freight rates decreased Our experts will offer the best routes between the point of departure and destination Available on all main routes from Asia to Europe or US via the HUB in Dubai or Vancouver Co-operation with selected carriers Industry Solutions & Other Services Automotive Logistics Individual solutions for procurement, production and distribution logistics Monitoring of delivery schedules Consolidation Transports by overland/air/sea Warehousing and short-term storage Sequencing Optimized packaging Delivery directly to the assembly lines Empties management Return management Quality management following VDA 6.2 Industrial know-how Fashion Logistics Long-lasting know-how in the fashion logistics sector Handling of wrapped and hanging goods Integrative, tailormade IT-tools Value Added Services (Preparation of goods, pick & pack, warehousing, quality control, distribution to POS) E-Commerce & integrated fulfillment solutions by H&H Reception, Debitoren& E-Shop E-Shop Online Customer sorting & Packaging Retouren setup & operations, & dispatch mgmt., Logistics marketing service ware- consulting Content housing Etc. Perishable Logistics Food- & Non Food transports Management of the entire cooling chain Cooled warehouses Cool transports via overland, air & sea Customs brokerage services Stock management Re-icing Re-packing Warehousing, labeling und precooling IT services Marine Solutions A highly specialized product designed to meet the time sensitive needs of the maritime industry 24/7 availability Personal delivery On-line inventory/stock report Replacement parts stockpiling Express service Charter service Hospital Management Consulting and project services in healthcare Strategy consulting Restructuring and organizational development Process design / reengineering Management services Provision of executive manager Change management Interim management Joint ventures with Charité - Universitätsmedizin Berlin and Universitätsklinikum Hamburg-Eppendorf (UKE) ELC - European Logistics Center ELC Munich and ELC Paris Europeanwide supply of spare parts for 800 branches of MAN: Two warehouses with an overall area of approx. 24.000 m² Approx. 14.000 orderlines each day Approx. 400 customers to be delivered daily 120 commercial staff 25 mercantile staff LH Bundeswehr Bekleidung Public Private Partnership between Lion Apparel, Hellmann and the German Army Management of garments Procurement Transport / storage Disposal to the soldiers Washing / cleaning Servicing Reducing the stock Optimizing the processes of the fashion industry Wine Logistics Your competent contact for all questions about national and international wine logistics Wine-hotline region Wittlich: +49 6571 918-235 Wine-hotline region Polch: +49 2654 9488-12 E-Mail: email@example.com Academy Personnel development based on the competence model: Assessment days for trainees and aspirants Training/studies at the BA Regular ratings and interviews of staff Training and transfer workshops Programs for development with classification and potential days Regular 270 degrees ratings for managers Management trainings Mentor programm Extra occupational studies Talent management Succession planning etc. EUROS Own insurance service located in Osnabrueck Insurances for transports, objects and persons Quick and simple processing of recourses Proactive capture of claims Instand regulation of claims Active risk management HPM Consulting (Germany & Europa) WEEE / RoHS / REACh / CE / EuP Reverse Logistics Individual reverse logistics solutions Remarketing Buy and sale of used computer hardware Accredited data deletion Recycling Certified by EfB/ElektroG Individual disposal solutions Electric and electronic used devices Production overstocking Ionisation smoke detector pco Personal Computer Organisation Design IT-Processes … for the benefit of your business! Development and transcription of technology- and process-oriented IT concepts Backoffice consolidation and high-end service RFID and Barcode solutions Consultion and service concepts Data Center-solutions and service eCommerce The fulfillment solutions from one source eShop and consulting Content management Risk management Debitors management, demand notes and collection Customer service Online marketing Photo studio and texting Logistics and individual industry solutions Distribution and return shipment management Integral IT services Hellmann Connect The electronic dispatch handling for our customers solution for ... Collection bookings Recording consignments Recording collection orders Order management Creation of barcode labels Creation of freight lists Data transfer HIT - Information Tool Your individual information access! Roadfreight: Calculation of charges Consignments booking Tracking & tracing Watchlist (Exception Reporting) Air & Seafreight: Tracking & tracing Purchase order management Interactive reporting Contract Logistics: Search for delivery notes Stock monitoring Sustainability DIN EN ISO 14001:2005 since 1996 as the first logistics company in Germany Quality Management – DIN EN ISO 9001:2008 since 1992 in Germany, today at 136 locations worldwide Additional Certificates: VDA 6.2 – Standard for the automotive industry HACCP – for the food production industry Corporate Social Responsibilty References Thank you for your attention!
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