Emergency Response Guidelines

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Emergency Response Guidelines Powered By Docstoc
					                      STUDY ABROAD EMERGENCIES
        To contact the ISU Study Abroad Center, call the emergency cell phone at
                                  (001) 515-460-0900

          If you experience any problems in reaching the cell phone, please call
                            ISU Department of Public Safety
                                  (001) 515-294-4428

                              24 hours a day, 7 days a week

          You may also contact the Study Abroad Center during office hours at
                                 (001) 515-294-6792

For incidents that do not require emergency response, please notify the SAC via email,
fax, or the SAC telephone during office hours.

In an emergency:
1.     Provide for the immediate safety and security of all participants.
2.     Contact the SAC at ISU.
3.     Refer to the information below to gather information on the incident.

                    Emergency Response Guidelines and Procedures
Following are lists of questions specific to types of incidents that will help you to quickly
gather information regarding an incident. Personnel at ISU will also ask you for a
response to these questions.
Questions
For all situations:
    What is the current physical and/or psychological condition of the affected
        participant(s)?
    Is the Program Director or staff member in close contact with the affected
        participant(s)?
Proceed to the appropriate list of questions below for this situation:
        Emergencies affecting multiple participants or entire program
        Death
        Serious illness or injury
        Assault (physical/sexual)
        Missing participant
        Arrest
        Incapacitated Program Director
Emergencies affecting multiple participants or entire program
For widespread emergencies affecting or potentially affecting several or all program
      participants (political/civil unrest, terrorist activity or threat, natural or
      human disaster such as earthquake, flood, hurricane, fire, nuclear incident):
    What is the proximity of the event(s) to program participants?
    Is the group presently in danger?

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     Is there imminent risk to participants if they remain where they are?
     Are all program participants, whether directly involved or not, aware of the
      emergency?
     How are participants responding to the emergency?
     Are adequate supplies and/or resources available (food, water, medical attention)?
     Is adequate and secure housing available? For how long? What housing options
      are available as a back-up?
     Has the U.S. Embassy advised any action for program participants?
     Have all participants been made aware of Embassy advice? In writing?
     Are all participants following the advised precautions?
     Have local authorities issued a curfew?
     Is travel in or out of the country being restricted?
     Who or what is the target of any unrest?
     Has any particular group or organization been threatened?
     What kind of military, security, or public safety personnel are present? How are
      they behaving with respect to the civilian population?
     Is airlift a viable option?
     Should participants be moved within the country? To a neighboring country? To
      the U.S.?
Death
     When?
     Where did it occur?
     How did it happen?
     Have local authorities or medical personnel been involved at this point?
Serious illness or injury
     What medical treatment has been received?
     Where has the participant been taken?
     Does the attending physician speak English? If not, what language?
     What is the diagnosis?
     What is the prescribed treatment?
     What is the prognosis?
     Are other participants at risk?
     Does the participant want to return to the U.S.?
     What are the consequences of returning to the U.S.?
     Is the participant aware of these consequences?
     Is airlift a desirable and viable action?
     What is the contact information for any attending physician (name, address,
      telephone, fax, e-mail)?
     Has Travel Guard International (provider for the ISIC insurance coverage) been
      contacted? (715-342-4104 collect from anywhere in the world or 1-877-370-4742
      from within the U.S.)
Assault (physical/sexual)
     What has the on-site response been?
     Where has the participant been taken?

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     Is counseling available? In English?
     Has local law enforcement been notified?
     Has the U.S. Embassy been contacted?
     Has the participant been taken to a physician? (Also refer to Serious illness or
      injury questions)
     If rape, have tests been conducted (STDs, AIDS, pregnancy, DNA)?
     What is the medical diagnosis?
     What is the prescribed treatment?
     What is the prognosis?
     Does the victim indicate a desire to pursue legal action against the perpetrator?
     Does the participant want to return to the U.S.?
     What are the consequences of returning to the U.S.?
     Are the participant and the counselor aware of these consequences?
Missing participant
     When was the participant last seen?
     Does anyone have information regarding where the participant might have gone?
     If the student left and was expected to return, what were the date and time of the
      expected return?
     Was anyone seen with the participant?
     Was anything suspicious about the situation?
     Do you think this is a possible kidnapping?
     Are search and rescue services available on-site?
     Have local authorities been notified? Is there a case number?
     Has the U.S. Embassy been contacted?
Arrest
     Has the participant been detained?
     Has the U.S. Embassy been notified? What has their response been? What is
      their advice?
     What agency made the arrest (names, addresses, telephone numbers)? Is there a
      case number?
     What are the charges?
     What rights have been granted?
     Is the participant entitled to place a telephone call?
     Is there a presumption of innocence until proven guilty?
     Is bail available?
     Is legal counsel available?
     Has Travel Guard International (provider for the ISIC insurance coverage) been
      contacted? (715-342-4104 collect from anywhere in the world or 1-877-370-4742
      from within the U.S.)
Incapacitated Program Director
     If a secondary Program Director/Group Leader or other emergency liaison now
      managing the on-site situation and the other program participants?
     What is the status of the Program Director?



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   Is the incident of limited nature such that, when the immediate emergency is
    resolved, the Program Director will be able to continue for the duration of the
    program?
   Is the incident such that it is unlikely that the program will continue?
   Is a substitute Program Director feasible?
   Based on the type of emergency, also refer to the appropriate specific incident
    question list.




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