Code of conduct Powerpoint presentation for agency use

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Code of conduct Powerpoint presentation for agency use Powered By Docstoc
					     Standards of
Integrity and Conduct

A code of conduct issued by the
 State Services Commissioner
Why a code for the State Services?
• The State Services Commissioner has a
  statutory power to issue a code setting
  minimum standards of conduct and integrity
  for the State Services
• Helps promote a unifying sense of values
  across the State Services
• Provides an opportunity to focus on integrity
• Strengthens trust and reinforces the spirit of
  Who is covered by the code?
• More than 130 agencies and 110,000 people:
  – All Public Service departments
     • e.g. MoH, IRD, SFO, TPK, FSA
  – Crown entities, including:
     • Crown agents – e.g. DHBs, ACC, Housing NZ
     • Autonomous Crown entities – e.g. Lotteries
       Commission, Arts Council, Public Trust
     • Independent Crown entities – e.g. Human Rights
       Commission, Privacy Commissioner
     • Crown entity subsidiaries e.g. Health Alliance
  – The code has not been applied to school boards
    and their employees
      What does it mean to be part
        of the State Services?
• We are all part of the Executive
• We share a responsibility to serve New
  Zealanders and act with a spirit of service
• We also share the State Services
  Development Goals
  –   Employer of Choice
  –   Networked State Services
  –   Value for Money
  –   Coordinated State Agencies
  –   Accessible State Services
  –   Trusted State Services
       Achieving the Trust Goal:
              6 elements
• Research shows we need these elements
  to support integrity and maintain trustworthy
  –   Standards of integrity and conduct in place
  –   Standards are promoted
  –   Standards are integrated into our behaviour
  –   Managers model the standards in their behaviour
  –   Consequences for breaches are known
  –   Decisive action is taken when breaches occur
What does the code of conduct do?
• Sets out the minimum standards of integrity and
  conduct required by agencies and their staff
• Promotes a unifying sense of values
• Provides an opportunity to focus on integrity
• Incorporates enduring standards (including Statement
  of Government Expectations, and obligations in Crown Entities Act,
  State Sector Act, previous Public Service Code of Conduct)
• Reflects consultation process, qualitative
  research on New Zealanders expectations of the
  State Services values and standards
    Why is the code important?
• What you do affects the level of public trust
  in your organisation and in the State
  Services as a whole
• The code sets out the standards of
  behaviour required so that New Zealanders
  can be confident we are:
  – fair, impartial, responsible and trustworthy
  – acting with a spirit of service to the community
  How was the code developed?
• Research and consultation with organisations,
  unions, professional bodies, staff and public
  – 2005: comprehensive research with Crown entities
    and snapshot of Public Service
  – Qualitative research
     • focus groups with staff of organisations
     • focus groups with members of the public
     • online questionnaire
  – 2006/2007: meetings with organisations, unions,
    union delegates, professional organisations and
    feedback via website
   What did the research show?
• Staff perceptions:
  – 65% are proud to work in the State Services because
    they have an opportunity to contribute to society/make
    a difference
  – diverse and satisfying range of work
  – safe, family-friendly, non-corrupt and fair
• Public perceptions:
  – high level of trust
  – responsiveness and transparent processes engender
  – expect State servants to behave to a high standard
   What does the code require?
• We must:
  – comply with the standards
  – meet our employment, professional and other legal
• Our organisations:
  – can develop additional or detailed standards
    consistent with the code
  – must maintain policies and procedures that give
    effect to the code
    What are the standards?

The standards are grouped under four
 headings. We must be
    •   Fair
    •   Impartial
    •   Responsible
    •   Trustworthy

We must:
• treat everyone fairly and with respect
• be professional and responsive
• work to make government services
  accessible and effective
• strive to make a difference to the well-being
  of New Zealand and all its people
We must:
• maintain the political neutrality required to
  enable us to work with current and future
• carry out the functions of our organisation,
  unaffected by our personal beliefs
• support our agency to provide robust and
  unbiased advice
• respect the authority of the government of the

We must:
• act lawfully and objectively
• use our organisation’s resources carefully
  and only for intended purposes
• treat information with care and use it only for
  proper purposes
• work to improve the performance and
  efficiency of our organisation
We must:
• be honest
• work to the best of our abilities
• ensure our actions are not affected by our personal
  interests or relationships
• never misuse our position for personal gain
• decline gifts or benefits that place us under any
  obligation or perceived influence
• avoid any activities, work or non-work, that may
  harm the reputation of our organisation or of the
  State Services
  Questions / discussion points
• What standards will you need to be most mindful of
  in your day-to-day work?
• How do your organisation’s own policies and
  procedures reinforce these standards?
  Are there any gaps?
• What can you and your organisation do to promote
  the standards, raise awareness of the code and
  ensure an integrity-rich culture?
• What would you expect to be included in a process
  for reporting and acting on suspected breaches of
  the code?
For further information about the
      code of conduct visit:

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