INTERNAL QUALITY AUDIT: WORKING GUIDE FOR AUDITORS

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							                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

INTERNAL QUALITY AUDIT: CHECKLIST

Auditors:

Facilitators:

Question                                                                      Yes/No   Comments/Evidence
A    Programme Approval & Review
    1. When was the programme first approved?                                                                                                   Formatted: Bullets and Numbering



    2. When was the programme last reviewed?                                                                                                    Formatted: Bullets and Numbering



    3. If this was within the last two academic sessions, is there evidence
       of any ongoing actions which are required to be taken in response
       to the conclusions of the report?

    4. Is a current Programme Approval Document available?                                                                                      Formatted: Bullets and Numbering



    -5. When is it dated?                                                                                                                       Formatted: Bullets and Numbering




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                       Yes/No   Comments/Evidence
A    Programme Approval & Review
    6. Was the Programme Specification updated accordingly and a copy                                                                           Formatted: Bullets and Numbering
       forwarded to the Quality Office?

    67. Is the programme accredited by a professional body?                                                                                     Formatted: Bullets and Numbering



    78. If so, when was the last accreditation visit?                                                                                           Formatted: Bullets and Numbering



    39. If this was within the last two academic sessions, is there evidence                                                                    Formatted: Bullets and Numbering
        of any ongoing actions which are required to be taken in response
        to the conclusions of the report?




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                     Yes/No   Comments/Evidence
B    Programme Monitoring Process
    1. Is there evidence that Programme Monitoring took place in                                                                                Formatted: Bullets and Numbering
       Sessions 2002/2003 and 2003/2004?

2002/2003
    2. Is there evidence that the following information was considered by                                                                       Formatted: Bullets and Numbering
       the Programme Board or by any other means?

            a) Admissions/Progression Statistics.

            b) Minutes of Student/Staff Consultative Groups.

            c) External Assessors’ reports.

            d) Evaluation of the previous year’s Action Plan/Continuous
               Quality Improvement Plan.

    3. Has the Monitoring Process been considered by the PB (evidence                                                                           Formatted: Bullets and Numbering
       should be contained within the relevant PB minutes)?
3
    -4. Has an Action Plan/Continuous Quality Improvement Plan been                                                                             Formatted: Bullets and Numbering
        produced?

    5. Select a sample of two key issues arising within the Action
       Plan/Continuous Quality Improvement Plan. Is there evidence that
       these have been actioned?

2003/2004
    46. Is there evidence that the following information was considered by                                                                      Formatted: Bullets and Numbering
        the Programme Board or by any other means?

            a) Admissions/Progression Statistics.

            b) Minutes of Student/Staff Consultative Groups.



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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                  Yes/No     Comments/Evidence
B    Programme Monitoring Process
           c) External Assessors’ reports.


           d) Evaluation of the previous year’s Action Plan/Continuous
              Quality Improvement Plan.

    37. Has the Monitoring Process been considered by the PB (evidence                                                                          Formatted: Bullets and Numbering
        should be contained within the relevant PB minutes)?

    -8. Has an Action Plan/Continuous Quality Improvement Plan been                                                                             Formatted: Bullets and Numbering
        produced?

    9. Select a sample of two key issues arising within the Action
       Plan/Continuous Quality Improvement Plan. Is there evidence that
       these have been actioned?
    -                                                                                                                                           Formatted: Bullets and Numbering




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                     Yes/No   Comments/Evidence
C Student Feedback
Student/Staff Consultative Groups (SSCGs)

   1. Ask to be provided with a copy of the SSCG minutes for Session
      2003/2004.

   12. How often has it met during Session 2003/2004 (this should be at                                                                         Formatted: Bullets and Numbering
       least once per semester)?

   13. Ask to see a copy of the current Composition and Membership of                                                                           Formatted: Bullets and Numbering
       the SSCG. Does it conform to GCU regulations?

   34. Are students provided with a copy of the SSCG minutes? If so, how                                                                        Formatted: Bullets and Numbering
       are they circulated?

   5. Have the minutes, or any issues arising from SSCG meetings,
      been considered by the relevant Programme Board?

   -6. Select a couple of issues arising within the SSCG minutes. Is there                                                                      Formatted: Bullets and Numbering
       evidence that action has been taken to address them?

Other Forms of Student Feedback

   17. What other methods does the PB use to gain student feedback                                                                              Formatted: Bullets and Numbering
       (e.g. programme questionnaire)?

   8. Ask to see evidence of these feedback mechanisms.

   2                                                                                                                                            Formatted: Bullets and Numbering




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                    Yes/No   Comments/Evidence
D    Academic Advice
    1. Has a statement on the procedures in place for the provision of                                                                          Formatted: Bullets and Numbering
       academic advice been provided?

    2. How are students made aware of the procedures?                                                                                           Formatted: Bullets and Numbering

    3. Are formal records of meetings kept? If so, ask to see a sample of                                                                       Formatted: Bullets and Numbering
       two such records.
3




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                     Yes/No   Comments/Evidence
E    External Assessors (EAs)
    1. Who are the current Assessment Board EAs?                                                                                                Formatted: Bullets and Numbering

    2. What are the dates of their initial approval?                                                                                            Formatted: Bullets and Numbering

    3. Select one EA. Request a copy of his/her EXT1 form (or EXT2
       form, if applicable).

    34. Are the relevant minutes of the School Board, confirming formal                                                                         Formatted: Bullets and Numbering
        approval of the EA, available?

    35. Is a formal response made by the Programme Board to the                                                                                 Formatted: Bullets and Numbering
        External Assessors’ reports? Ask to see evidence of this activity.

    -6. Select a couple of issues arising within the External Assessors’                                                                        Formatted: Bullets and Numbering
        reports. Is there evidence that action has been taken to address
        them?
    3




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                    Yes/No   Comments/Evidence
F    Assessment Regulations
    1. Does the Programme Board follow the standard University                                                                                  Formatted: Bullets and Numbering
       Assessment Regulations? If not, what form does the deviation take,
       and when was this approved?

    2. Ask to see a copy of the current Student Handbook.                                                                                       Formatted: Bullets and Numbering

    -3. Does it contain the most up-to-date version of the Concise Guide                                                                        Formatted: Bullets and Numbering
        for Students to the Assessment Procedures for Session
        2004/2005?

    -4. Are the Penalties for Late Submission of Coursework in line with                                                                        Formatted: Bullets and Numbering
        the University Assessment Regulations? If not, what are the
        penalties?




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                  Yes/No     Comments/Evidence
G    Assessment Boards
    31. Ask to be provided with a copy of the Assessment Board minutes                                                                          Formatted: Bullets and Numbering
        for Sessions 2002/2003 and 2003/2004.

    42. How often has the Assessment Board met in Session 2003/2004                                                                             Formatted
        (this should normally be twice per session)?                                                                                            Formatted: Bullets and Numbering

    13. Is a list of the current membership of the Assessment Board                                                                             Formatted: Bullets and Numbering
        available?

    24. Does this contain membership from all relevantSAABs Academic                                                                            Formatted: Bullets and Numbering
        Units?

    5. Do the Assessment Board minutes record the fact that students                                                                            Formatted: Bullets and Numbering
       have submitted CSFFs (via the Clerk to Senate) and that these
       have been considered?

    6. Is there reference within the minutes to record all agreed final                                                                         Formatted: Bullets and Numbering
       decisions?

    7. Is there a record of the general comments of the External                                                                                Formatted: Bullets and Numbering
       Assessor(s)?

    8. Have the minutes gone to the Programme Board?


    9. Is all Level 3 and 4 work double-marked? Ask to see samples.




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                    Yes/No   Comments/Evidence
H    Programme Board (PB)
    21. Ask to be provided with a copy of the PB minutes for Ssession                                                                           Formatted: Bullets and Numbering
        2003/200499/2000.

    -2. How often has the PB met in Session 2003/2004 (this should                                                                              Formatted: Bullets and Numbering
        normally be once per semester)?

    3. Ask to see a copy of the minutes of PB meetings held so far in                                                                           Formatted: Bullets and Numbering
       Session 2004/2005 (if applicable).

    -4. Select a couple of issues arising within the PB minutes. Is there                                                                       Formatted: Bullets and Numbering
        evidence that action has been taken to address them?
    1
    15. Ask to see a copy of the up-to-date Composition and Membership                                                                          Formatted: Bullets and Numbering
        of the PB. Does it conform to GCU regulations?

    6. Does the PB contain representation from all relevant
       SQGsAcademic Units??

    7. Does membership of the PB contain representation from
       industry/employers?

    58. If not, how does the PB ensure that views of industry/employers                                                                         Formatted: Bullets and Numbering
        are taken on board?
5
    9. Ask to see evidence of this activity.

    810.        How does the PB ensure that views of the                                                                                        Formatted: Bullets and Numbering
        Professional/Statutory Body, if applicable, are taken on board?

    -11. Is there evidence of this activity within PB minutes?                                                                                  Formatted: Bullets and Numbering

    12. Is there clear evidence of student engagement with Programme
        Board activities?




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

Question                                                                 Yes/No      Comments/Evidence
H    Programme Board (PB)
    13. Are the minutes following the Calendar of Activity set by the
        School?




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report


Question                                                                 Yes/No      Comments/Evidence
1I     Induction                                                                                                                                Formatted: Bullets and Numbering


     21. Request a statement on the procedures in place for student                                                                             Formatted: Bullets and Numbering
         induction. What does the induction process involve and what
         information is provided to students at induction?

     -2. Is there any evidence of this?                                                                                                         Formatted: Bullets and Numbering

     3. Are there special arrangements for direct entry students?                                                                               Formatted: Bullets and Numbering




E:\Shared Drive\Audits\Pro Forma Checklists\Session 2004-2005\Programme Audit Checklist Proforma 2004-05 Final.doc                         12
                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report


Question                                                                       Yes/No   Comments/Evidence
1J     Placements                                                                                                                               Formatted: Bullets and Numbering


     1. Request a statement on the procedures in place for monitoring                                                                           Formatted: Bullets and Numbering
        student placements. What does this involve?

     2. Is there evidence that this activity has been carried out? (Select a                                                                    Formatted: Bullets and Numbering
        sample of three students.)




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                                                                                                                                 APPENDIX 2
                                                                                                                            Programme Audit
                                                                                                                     Unconfirmed Draft Report

                                                                      CONCLUSIONS

INTRODUCTION



REQUIREMENTS



RECOMMENDATIONS



GOOD PRACTICE



Signed (Chair of the Audit Team):




Signed (Chief Facilitator):




E:\Shared Drive\Audits\Pro Forma Checklists\Session 2004-2005\Programme Audit Checklist Proforma 2004-05 Final.doc                         14

						
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