Hostess Coaching Checklist:
INITIAL HOSTESS COACHING:
Presented a Hostess Packet at time she books a party. Ideally in person.
Reviewed the Hostess Packet contents with the hostess
Explained the importance of inviting 3 x’s the desired number of guests.
Asked her to list items she would like to receive free or at a discount (Wish List)
Set a date and time for your first hostess coaching call
Reminded her to send you the Guest List ASAP
NEXT CONTACT: (Two weeks before Party)
Build her confidence with praise and encouragement
Asked about her Wish List and totaled the value
Set a party sales goal
Talk about advance order to help her reach her goal
Help her think of additional people to add to her guest list
Set a date for your next care call
NEXT CONTACT: (1 week before Party)
Build her excitement by sharing your plans for the party.
Encourage her to think about who might be interested in booking a party (her
Check if she needs any additional supplies
Check on RSVP’s
Encourage her to keep food simple
Talk about reminder calls (or use postcalls.com)
CONTACT # 4 (Day before)
Confirm number of guests so you have enough supplies
Remind her of what a great job she is doing and will have a great party!
CONTACT # 5 (after party)
Send thank you note to hostess.
Contact “no-shows” to see if they would like to schedule their own party.
Hostess Feedback Survey
What did you enjoy most about my party?
What could I have done differently before the show to enhance your experience as a
What could I have done differently during the show to enhance the experiences of your
As I work with future hostesses, what advice can I pass on from you that might help them
have a successful show?
Ask these questions of your next 10 hostesses. See if there are areas for
Hostess survey: (handout) or www.surveymonkey.com (free)