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Concierge services Citibank


									FO R A CO M FO RTA B L E L I F E . . .

Concierge services accompanying the Citi Gold Credit Card and the Citi ČSA Gold Credit Card

Perhaps it´s time to learn more about the concierge services accompanying the Citi Gold Credit Card and the Citi ČSA Credit Card.

Concierge services are available free of charge for holders of the Citi Gold Credit Card and the Citi ČSA Credit Card. With these comprehensive services,
you can enjoy a comfortable life.

It´s like having a team of assistants, constantly at your fingertips, ready to make all your wishes come true at any time, wherever you happen to be.

If you want to use some of these assistance services, Europ Assistance s.r.o. operators are available 24 hours a day, 7 days a week on

+ 420 221 586 645
in all major languages.

When submitting a request for assistance services, please always indicate your Credit Card number and the name of the holder as written on the Card.

The services ordered can be paid for directly with your Citi Credit Card or in other ways.

Citibank will pay for any concierge service that is arranged.

Booking services
Transport                                                 Renting a car                                            Accommodation                                             Leisure time

• Looking up and booking a plane,                         • Looking up a company offering                          • Looking up and booking ac-                              • Looking up restaurants, cafés
    train, bus or other connection                           car rental or limousine services                          commodation                                               or other eating facilities at
    to a required destination                                                                                                                                                    a required destination and
                                                                                                                                                                                 booking a table

•     Purchase and delivery of gifts, flowers or even cash to the address requested, including debiting the funds
      delivered from the client’s Credit Card

Consultancy on the phone                                                                                           Business services                                         Information services
Phone interpreting                                        Legal consultancy                                        Comprehensive services                                    (Yellow pages)
                                                          on the phone
• Phone           interpreting            from            • Providing general legal infor-                         • Providing a personal guide,                             • Looking up and providing con-
    Czech into major European                                mation if the client needs to                             office equipment needed for                                tacts for a service provider at
    languages (English, German,                              defend their legitimate rights                            negotiations, personal inter-                             a requested destination
    French, Italian, Spanish) in                             related to their real estate                              preting during negotiations,
    any situation                                                                                                      catering, or a personal assist-
                                                                                                                       ant, or booking premises for
                                                                                                                       business negotiations

The Frame Contract and Terms&Conditions relating to this services are available in Useful Information section.

CitiPhone     +420 233 062 222

Citibank Europe plc provides concierge services in co-operation with Europ Assistance, s.r.o., the provider of the services. As Citibank Europe plc does not provide legal, accounting or tax consulting, all matters
connected with the provision of these services remain the full responsibility of the provider of these specific services.
Citibank Europe plc, company established and existing under the Irish law, registered seat at Dublin, North Wall Quay 1, Ireland, registered in the Register of Companies in the Republic of Ireland, under the number 132781,
conducting its business in the Czech Republic through Citibank Europe plc, organizační složka, registered seat at Prague 5, Stodůlky, Bucharova 2641/14, Postal Code 158 02, Reg. No. 28198131, registered in the Commercial
Register with the Municipal Court in Prague, Section A, Insert 59288 („Citibank“).

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