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Law Enforcement Century College Powered By Docstoc
					                               2011-2012




                                  Law
                           Enforcement
   651.779.3341
century.edu/continuinged




Continuing
Education &
Customized
Training




POLICE OFFICERS

CORRECTIONS STAFF

SECURITY PROFESSIONALS

PRIVATE DETECTIVES

PROBATION OFFICERS
Continuing Education for Law Enforcement

New for 2011-2012
NEW! Project Management in Public Safety
(Hybrid Classroom/Online)
Learn to manage projects of varying sizes and difficulty in the public safety
discipline. This course will provide activities to simulate selecting or analyzing
an organization for an issue, procedure, process, problem, or service that can be
improved or developed. You will be provided resources concerning how to design,
develop, implement, evaluate, and make necessary improvements or modifications
to the project. This course will also focus on presenting all the project stages and
final project results in written, multi-media, and verbal formats.
See page 13.


Crime Scene Investigation Certificate
Prepare to enter the exciting field of crime scene investigation (CSI) or further
develop your skills and expertise in this area. Our comprehensive certificate
program presents many aspects of forensic science useful to police officers,
detectives, crime scene technicians, attorneys,
paralegals, private and fraud investigators,
insurance and medical fraud
investigators, or anyone
interested in this
popular and fascinating subject.

Program Components:
•	 Intro	to	Forensic	
   Photography
    (also offered online)
•	 Photoshop	for	Forensics	I
•	 Photoshop	for	Forensics	II
•	 Basics	of	Forensics	Science
•	 Computer	Forensics
•	 Crime	Mapping	Unit	I
•	 Crime	Mapping	Unit	II
•	 Homeland	Defense
•	 Interrogation	and	the	Gentle	Art	of	Persuasion
•	 Interviewing	and	the	Art	of	Communication
•	 Understanding	Criminal	Investigation
See page 5.


AND	MUCH	MORE….

             See Details Inside!
Table of Contents
Basic Narcotics Investigation  .  .  .  .  .  .  .  .  .  .  .  . 16                        Creating Balance  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 16
Basic Report Writing  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 15            Microsoft Office Access 2007/2010:
Basics of Forensic Science .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                    Basic .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32 & 36
Bloodborne Pathogens and                                                                    Microsoft Office Access 2007/2010:
Hazardous Materials  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12             Intermediate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 32 & 37
Building Employee Engagement:                                                               Microsoft Office Access 2007/2010:
Managing Talent and                                                                         Advanced .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .33 & 37
Building Commitment .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 25              Microsoft Office Excel 2007/2010:
Computer Forensics: Digital                                                                 Basic .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . , , 30 & 34
Security & Investigation .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7                Microsoft Office Excel 2007/2010:
Crash Scene Investigation  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 8                    Intermediate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 31 & 35
Crime Mapping Unit I .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7              Microsoft Office Excel 2007/2010:
Crime Mapping Unit II  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 8               Advanced .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .31 & 35
Crime Scene Certificate Program  .  .  .  .  .  .  .  .  . 5                                Microsoft Office PowerPoint
Critical Incidents  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11     2007/2010: Basic .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .32 & 36
Critical Thinking in the Workplace  .  .  .  .  .  .  .  .Cov                               Microsoft Office PowerPoint
Customer Service Training:                                                                  2007/2010: Advanced  .  .  .  .  .  .  .  .  .  .  .  .  .  .32 & 36
Developing Powerful Presentations .  .  .  .  .  .  .  . 25                                 Microsoft Office Word 2007/2010:
DWI Enforcement Update  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14                      Basic .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 28 & 33
Effective Business Writing Workshop  .  .  .  .  .  . 26                                    Microsoft Office Word 2007/2010:
Emotional Intelligence and Effectiveness                                                    Intermediate .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 29 & 33
in Public Safety – NEW!  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .Cov                  Microsoft Office Word 2007/2010:
Exceeding Customer Expectations .  .  .  .  .  .  .  .  . 17                                Advanced  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 29 & 34
Foundations of Intelligence                                                                 Motivation That Gets Results  .  .  .  .  .  .  .  .  .  .  .  . 16
& Crime Analysis – NEW!  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10                     Performance Management:
Foundations of Public Safety – NEW!  .  .  .  .  .  . 12                                    Effective Strategies for
Gang Murder Investigation  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10                      Improved Employee Performance  .  .  .  .  .  .  .  .  . 22
Gang Violence and What You                                                                  Photoshop for Forensics I .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6
Need to Know – NEW!  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12                   Photoshop for Forensics II  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7
Generational Diversity in                                                                   Preparing for Leadership: What
the Workplace  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 21    It Takes to Lead Effectively  .  .  .  .  .  .  .  .  .  .  .  .  .  . 27
Homeland Defense (online course)  .  .  .  .  .  .  .  . 8                                  Principles of Supervision  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 21
How to Build High Performance Teams  .  .  .  .  .  . 22                                    Principles of Successful
Intelligence and Crime Analysis                                                             Professionalism at Work  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18
Methods I – NEW! .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10           Project Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 26
Intelligence and Crime Analysis                                                             Project Management in
Methods II – NEW!  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 10            Public Safety – NEW!  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13
Interrogation and the Gentle                                                                Reading a Crime Scene and
Art of Persuasion  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9       Mastering Interrogation .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11
Interviewing and the Art                                                                    Responding to Conflict: Strategies
of Communication  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 9           for Improved Communication .  .  .  .  .  .  .  .  .  .  .  .  . 22
Intro to Forensic Photography  .  .  .  .  .  .  .  .  .  .  .  . 5                         Sex Crimes  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 15
Intro to Forensic Photography                                                               Stop the Problem Solving Paralysis  .  .  .  .  .  .  .  . 17
(online course)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 6   Tactical Communications – NEW!  .  .  .  .  .  .  .  . Cov
Introduction to Forensic Science  .  .  .  .  .  .  .  .  .  . 11                           The Ethical Leader  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 23
Introduction to Shaken Baby                                                                 The “G” Factor  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17
Syndrome/Abuse Head Trauma                                                                  The Psychology of Criminal
in Children for Law Enforcement                                                             Conduct – NEW!  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13
/Corrections Professionals .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 14                   Time Management: Work
Lead, Listen and Build: Creating                                                            Smarter Not Harder  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 25
Success through Coaching .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 21                     Understanding Criminal Investigation  .  .  .  .  .  . 9
Leading Change  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 24      Use of Force Refresher .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13
Legal Considerations: What Every                                                            What Law Enforcement/Corrections
Supervisor Needs to Know  .  .  .  .  .  .  .  .  .  .  .  .  .  . 24                       Need to Know About Fetal
Managing Stress and                                                                         Alcohol Spectrum Disorder (FASD)  .  .  .  .  .  .  .  . 15



                                                                                       Century.edu/ContinuingEd | 651.779.3341                                                        1
Century College Law Enforcement
Member Agencies 2010-2011
Police Departments                          Railways:
•	Bayport                                   •	Canadian	Pacific
•	Cottage	Grove
•	Crystal                                   Security
•	Hudson                                    •	Hennepin	County	Property	Services	
•	Lakes	Area                                  Security
•	Lino	Lakes
•	Maple	Grove	
•	Maplewood
•	Metro	Transit
•	Minnesota	State	Patrol
•	Minnesota	Department	of	Human	
  Services, Office of Special
  Investigations
•	Mounds	View
•	New	Brighton
•	Newport
•	New	Hope
•	Northfield
•	North	St.	Paul
•	Oak	Park	Heights
•	Oakdale
                                            “It is a pleasure to work with Century
•	St.	Paul
•	St.	Paul	Park                             College Continuing Education
•	Stillwater                                Department . I have always had
•	West	St.	Paul
                                            prompt and reliable service .”
•	White	Bear	Lake
•	Woodbury
                                            KiM PETErsEn
Sheriff’s Departments:                      Woodbury PoLiCE dEPArTMEnT
•	Chisago	County
•	Pine	County
•	Ramsey	County
•	Washington	County

Correctional Facilities:
•	Faribault
•	Lino	Lakes
•	Oak	Park	Heights
•	Red	Wing
•	St.	Cloud
•	Shakopee
•	Stillwater
•	Minnesota	Department	of	
  Corrections


2     Century.edu/ContinuingEd | 651.779.3341
Welcome


Learn the skills you need, during            Currently, 43 law enforcement
times that fit your busy schedule!           agencies, correctional facilities and
We offer up-to-date and innovative           security agencies have joined the
training programs to address the             2011-2012 Slot Program .
current and future needs of those
in law enforcement, corrections,             Please call me with your questions,
                                             concerns, and suggestions about your
probation officers, private detectives
                                             law enforcement training needs .
and security personnel . Our
                                             I consider it a privilege to work with
knowledgeable instructors are
                                             law enforcement, security, and
experienced in teaching adult                correctional professionals .
learners and law enforcement
personnel, and our courses meet              Thank you for your continued support
the requirements of Peace Officer            and partnership .
Standards and Training (POST)
continuing education .

Join our Slot Program and get the
best value for your money!                   Joan Peterson
•		Purchase	1-5	slots	at	$595	each,	         651 .773 .1743 or
	 or	6+	at	$445	each.                        joan .peterson@century .edu
•		Each	slot	purchased	allows	you	
   to send one full-time, licensed
   law enforcement officer or
   dispatcher to any course in the
   catalog for an entire year .
•		Your	agency	will	also	gain	a	seat	
   on the Century College Law
   Enforcement Advisory Committee .
•	 	Slots	are	assigned	to	an	agency,	
   not an individual .




“Century College has been a great resource for our agency .”


CrysTAL PoLiCE dEPArTMEnT




                                         Century.edu/ContinuingEd | 651.779.3341     3
Member Agency
Advisory Committee
Laura Eastman                                 Dave Rudolph
Bayport Police Department                     New Hope Police Department
Tracy Graves                                  Curt Montgomery
Canadian Pacific Railway                      Newport Police Department
Steve Pouti                                   Tom Lauth
Chisago County Sheriff’s Department           North St . Paul Police Department
Mike Coffey                                   Brian DeRosier
Cottage Grove Police Department               Oak Park Heights Police Department
Stephanie Fealy                               Dale Peterson
Crystal Police Department                     Oak Park Heights – MCF
Joan Hunter                                   Jack Kettler
Faribault – MCF                               Oakdale Police Department
Bill Collumbien                               Steve Ovick
Hennepin County Property Services             Pine County Sheriff’s Department
Security                                      Brad Camitsch
Paul Larson                                   Ramsey County Sheriff’s Department
Hudson Police Department                      Judi Mickelson
Kevin Stenson                                 Red Wing – MCF
Lakes Area Police Department                  Mark Pierce
Robert Loose                                  Saint Paul Police Department
Lino Lakes – MCF                              Michael Monahan
Dale Haggar                                   St . Paul Park Police Department
Lino Lakes Police Department                  Janel Frank
Dan Wills                                     Shakopee – MCF
Maple Grove Police Department                 John Gannaway
Michael Sargent                               Stillwater Police Department
Maplewood Police Department                   Becky Koller
Joseph Cardenas                               Stillwater - MCF
Metro Transit Police                          John Warneke
Clifford Anderson                             Washington County Sheriff’s
Minnesota Department of Corrections           Department
Ralph Schmidt                                 Brian Sturgeon
Minnesota Department of Human                 West St . Paul Police Department
Services, Office of Special Investigations    Lynne Bankes
Brad Ouart                                    White Bear Lake Police Department
Minnesota State Patrol                        Jay Alberio
Tom Kinney                                    Woodbury Police Department
Mounds View Police Department
Mary Bitzan-Hieb
New Brighton Police Department




4       Century.edu/ContinuingEd | 651.779.3341
Crime scene investigation
                                           PROGAM COMPONENTS
                                           Complete the following 11 courses:
                                           •	 Intro	to	Forensic	Photography	(also	
                                              offered online)
Crime scene                                •	 Photoshop	for	Forensics	I
                                           •	 Photoshop	for	Forensics	II
investigation                              •	 Basics	of	Forensics	Science
                                           •	 Computer	Forensics
Certificate                                •	 Crime	Mapping	Unit	I
                                           •	 Crime	Mapping	Unit	II
Prepare to enter the exciting field        •	 Homeland	Defense
                                           •	 Interrogation	and	the	Gentle	Art	of		 	
of crime scene investigation (CSI)
                                              Persuasion
or further develop your skills and         •	 Interviewing	and	the	Art	of	
expertise in this area . Our                  Communication
comprehensive certificate program          •	 Understanding	Criminal	Investigation
presents many aspects of forensic
science useful to police officers,
                                           WhO ShOulD ATTEND?
detectives, crime scene technicians,
                                           •	 Law	enforcement	personnel
attorneys, paralegals, private and         •	 Medical	employees
fraud investigators, insurance and         •	 Private	and	fraud	investigators
medical fraud investigators, or            •	 Paralegals	and	attorneys
anyone interested in this popular          •	 Insurance	and	medical	fraud	
and fascinating subject .                     investigators
                                           •	 Security	professionals
                                           •	 Others	with	related	interest
This program was developed under
a National Science Foundation              hOW DO I EARN ThE “CSI”
Grant “Investigative Sciences and          CERTIFICATE?
Law Enforcement Technology”                To earn the CSI certificate, you must
awarded to Century College in 2005 .       complete all 11 courses and you will
                                           receive a special certificate . It is also
For more information on the
                                           possible to enroll in individual courses
CSI certificate, contact Joan              which meet your particular needs . To
Peterson at 651.773.1743 or email          register for the Crime Scene Investigation
joan.peterson@century.edu.                 (CSI) Certificate program, call
                                           651 .779 .3341 .



                                           Crime scene
                                           investigation
                                           INTRO TO FORENSIC PhOTOGRAPhy
                                           Photographic documentation of evidence
                                           is important in many aspects of a case,
                                           from simply recording the condition of
                                           evidence to enhancing details that may
                                           not be discernable to the human eye . This
                                           training seminar is designed to introduce
                                           the concepts of forensic photography
                                           to law enforcement officers and others .
                                           Some of the topics covered include: the

                                       Century.edu/ContinuingEd | 651.779.3341      5
Crime scene investigation




uses of forensic imaging, tools needed         Holly Borrelli, Century Instructor
for the job, alternate light sources, and
techniques beyond photography .                Estimated student time for
                                               Completion: 4 hrs
Holly Borrelli, Century Instructor
                                               Format: D2L with no instructor
                                               Involvement-totally self-instructional
Friday, February 3, 2012
                                               4 POST Credits
4 POST Credit
12:00-4:00pm
                                               Fall
EAST Rm 2313
                                               Course Number: 20123-002049
Course: 20125-001702
                                               $169
$135
                                               Winter/Spring
INTRO TO FORENSIC PhOTOGRAPhy
                                               Course Number: 20125-001701
(Online)
                                               $169
Photographic documentation of evidence
is important in many aspects of a case,
from simply recording the condition of
                                               PhOTOShOP FOR FORENSICS I AND II
evidence to enhancing details that may
                                               These training seminars are designed
not be discernable to the human eye . This
                                               to meet the needs of law enforcement
online tutorial is designed to introduce the
                                               personnel and others who are currently
concepts of forensic photography to law
                                               using or considering digital enhancement
enforcement officers and others . Some
                                               of photographs in a forensic application .
of the topics covered include: the uses of
                                               This is a hands-on course using Adobe
forensic imaging, tools needed for the job,
                                               Photoshop CSII . Each participant will
alternate light sources, and techniques
                                               complete the lessons using a Macintosh
beyond photography . This course is
                                               computer .
delivered entirely online . You will need
Internet connection and an email address .
                                               Photoshop for Forensics I
When you register, you will receive a user
                                               This course will cover basic Photoshop
name, password, and login instructions
                                               and raster imaging techniques such as
via email . You may register and begin
                                               adjustment layers, resolution, history logs
this course at anytime; you will have four
                                               and exposure correction .
weeks to complete .


6       Century.edu/ContinuingEd | 651.779.3341
                                     Crime scene investigation
Holly Borrelli, Century Instructor              COMPuTER FORENSICS: DIGITAl
                                                SECuRITy & INvESTIGATION
Friday, February 17, 2012                       This eight-hour training session will
4 POST Credits                                  focus on the issues law enforcement
12:00-4:00pm                                    personnel face involving digital evidence
EAST Rm 2381 (MAC Lab)                          and computer forensics . Participants will
Course: 20125-001703                            learn the basic theory behind computer
$135                                            forensics and how digital data is written,
                                                stored, and deleted among a variety of
                                                devices . Participants are encouraged to
Photoshop for Forensics II                      bring a laptop to class . Topics will include:
This course will cover intermediate and         computer forensics as a law enforcement
advanced techniques such as subtraction,        profession; digital evidence collection (bag
demultiplexing, de-interlacing, channel         & tag); legal and ethical considerations
mixing . Prerequisite: Photoshop for            with computer forensics; email
Forensics I                                     investigations; cell phone technologies;
                                                and automated computer forensic tools .
Holly Borrelli, Century Instructor
                                                Andrew Crouse, Sergeant and Century
Friday, February 24, 2012                       Instructor
4 POST Credits
12:00-4:00pm                                    Wednesday, October 19, 2011
EAST Rm 2381 (MAC Lab)                          8 POST Credits
Course: 20125-001704                            8:00am-5:00pm
$135                                            EAST Rm 1765
                                                Course: 20123-002050
BASICS OF FORENSIC SCIENCE                      $235
Working in law enforcement but too busy
with your day-to-day responsibilities to
give time and energy to learning new            CRIME MAPPING uNIT I & II
concepts and technologies? Gain an              The Crime Mapping series is designed
increased awareness and understanding           for persons having access to and
of the current technologies and techniques      wanting to learn the ESRI ArcGIS set
in medico-legal (forensic) science, as          of computerized mapping tools . The
well as what lies in the future . Topics to     examples and exercises used in class are
be covered include: roles and specialties       law enforcement oriented, but participants
of forensic scientists; crime scene             from other disciplines will also benefit .
processing with forensic analysis in mind;      The software is designed for literally any
overview of forensic laboratory equipment,      data with location information . The Crime
including microscopy, HPLC, mass                Mapping Units offer hands-on classes and
spectrophotometry, DNA electrophoresis,         you will learn how to make GIS maps .
fingerprint analysis techniques; analysis
of physical evidence, including hair, fibers,
paint; and analysis of biological evidence,     Crime Mapping unit I
including forensic toxicology, serology,        What is crime mapping and what is a
DNA .                                           geographic information system? Learn
                                                the answers to these questions through
Pamela Thinesen, M .S ., Century Instructor     illustrated examples provided in the
                                                ArcGIS Computer Software programs . You
Wednesday, April 11, 2012                       will become familiar with its common
4 POST Credits                                  functions and will execute a series of
8:00am-12:00pm                                  exercises to load crime data, geocode it,
EAST Rm 2311                                    map it, change symbols, zoom to an area
Course: 20125-001705                            of interest, and remove superfluous map
$135
                                            Century.edu/ContinuingEd | 651.779.3341        7
Crime scene investigation




information . You will also learn to prepare    Thursday, October 6, 2011
and print a document (map) including a          3 POST Credits
title, legend, north arrow, scale, etc . You    6:00-9:00pm
will leave with sufficient skills to create     EAST Rm 1730
simple maps .                                   Course: 20123-002052
                                                $110
Doug Hicks, Century Instructor

Tuesday, October 4, 2011                        hOMElAND DEFENSE
3 POST Credits                                  ONlINE COuRSE
6:00-9:00pm                                     Delivered entirely online, this course is
EAST Rm 1731                                    designed to provide an overview and
Course: 20123-002051                            assessment of the homeland security
$110                                            program . It will focus on issues related
                                                to terrorism, infrastructure protection,
                                                and local, state, and federal efforts to
Crime Mapping unit II                           prevent terrorism, and will also address
Building on the skills learned in Crime         preparedness and response to terrorist
Mapping Unit 1, you will learn how to           attacks and constitutional issues related
label your data, customize your labels,         to homeland defense . You will need
categorize your crimes and add counts to        Internet connection and an email address .
the legend . The course also teaches how        When you register, you will receive a user
to query spatially and by data attributes,      name, password, and login instructions
and how to manually correct geocoding           via email . You may register and begin
errors . As in Unit I, you will learn through   this course at any time; you will have four
hands-on exercises in class . You may           weeks to complete .
expect to develop additional skills and
knowledge to confidently tackle more            Estimated student time for
complex maps .                                  completion: 4 hrs
                                                Format: D2L with no instructor
Doug Hicks, Century Instructor                  Involvement-totally self-instructional
                                                4 POST Credits


8       Century.edu/ContinuingEd | 651.779.3341
                                    Crime scene investigation
Fall 2011                                        Friday, March 2, 2012
$169                                             8 POST Credits
Course: 20123-002053                             8:00am-5:00pm
                                                 EAST Rm 2313
Winter/Spring 2012                               Course: 20125-001708
$169                                             $235
Course: 20125-001706

                                                 uNDERSTANDING CRIMINAl
INTERROGATION AND ThE                            INvESTIGATION
GENTlE ART OF PERSuASION                         CSI and similar TV programs have
Noncooperative individuals require               generated much interest and brought
a unique set of interview and                    criminal investigation into the public
interrogation strategies . Learn from a          eye . Real strategies for success,
master investigator who has developed            however, depend on sticking to the
techniques for use in hostile and                basics of crime scene investigation . The
noncooperative situations . Interrogation        investigator or patrol officer responding
skills include persuasion strategies,            to a crime has a great impact on the
question formulation, motivation,                outcome of the investigation . He/she
rationalization, probing, and negotiating .      must understand the responsibilities of
Real cases and interrogations will be            the first officer: protecting the scene,
studied and small group participation            searching strategies, identifying and
is required . For the most complete              documenting evidence, identifying and
learning experience, you should pair this        interviewing of victims, witnesses and
class with Interviewing and the Art of           suspects, and understanding the follow-
Communication .                                  up or latent investigative process . This
                                                 is an intermediate-to-advanced level
Everett Doolittle, PhD, Century Instructor       investigative class .

Friday, March 23, 2012                           Everett Doolittle, PhD, Century Instructor
8 POST Credits
8:00am-5:00pm                                    Wednesday, April 4, 2012
EAST Rm 2313                                     4 POST Credits
Course: 20125-001707                             8:30am-12:30pm
$235                                             EAST Rm 2313
                                                 Course: 20125-001709
                                                 $135
INTERvIEWING AND ThE
ART OF COMMuNICATION
Poor interviewing skills result in failed
cases . Good interviewers do more than
ask questions – they negotiate, motivate,        “Very strong communication and
and resolve conflict in order to gather
                                                 information distribution . Good selection
critical information . Do you have the
skills to conduct successful interviews?         of classes .”
In this session, you will learn motivation
strategies, five steps of conflict resolution,   biLL nAgEL
and the cognitive interview process . You
will gain skill with in-class practice of        TrAining dirECTor
these techniques .                               MCF – Lino LAKEs

Everett Doolittle, PhD, Century Instructor




                                              Century.edu/ContinuingEd | 651.779.3341         9
other Law Enforcement/Corrections/
security related Programs

NEW! FOuNDATIONS OF                             11:00am-2:00pm
INTEllIGENCE & CRIME ANAlySIS                   EAST Rm 3618
Professionals in law enforcement, criminal      Course: 20123-002134
justice, and other public safety areas will     $460
study the history of the intelligence cycle
and the processes and functions of an
analysis unit . You will study implementation   NEW! INTEllIGENCE AND
of the intelligence cycle within an agency      CRIME ANAlySIS METhODS II
and community in order to develop               (hybrid Classroom/Online)
information to support stakeholders and         Professionals in law enforcement, criminal
decision-makers . Core analytical and           justice, and other public safety areas will
statistical skills will be studied using        study how to apply critical thinking and
data sources commonly found in public           analytical skills to case studies to conduct
government . REQUIRED TEXTBOOK:                 a critical review of real events . Topics
Instructor will provide textbook information    will include the processes and structures
the	first	night	of	class.	Approx.	cost	$56.     of an organization and/or investigation
                                                to address deficiencies or gaps, and how
Century Staff                                   to address the deficiencies or gaps . You
                                                will present a written and oral brief that
Wednesdays, August 24 – December 14,            demonstrates the mastery of the critical
2011                                            thinking and analytical skills . REQUIRED
42 POST Credits                                 TEXTBOOK: Instructor will provide textbook
6:00pm-8:50pm                                   information on the first day of class .
EAST Rm 2213                                    Prerequisite: Intelligence and Crime
Course: 20123-002132                            Analysis Methods I.
$460
                                                Century Staff

NEW! INTEllIGENCE AND                           Some Wednesdays, October 26 – December
CRIME ANAlySIS METhODS I                        14, 2011
(hybrid Classroom/Online)                       40 POST Credits
Professionals in law enforcement, criminal      11:00am-2:00pm
justice and other public safety areas will      EAST Rm 2209
study critical thinking methodologies           Course: 20123-002135
and how to apply them to case studies .         $460
Topics include how to conduct basic and
advanced research through open sources
while discussing the use of closed sources      GANG MuRDER INvESTIGATION
of information . You will be asked to           Homicide and gang investigators, get an
demonstrate effective oral and written          update on factors that help solve cases,
communication based on the methodologies        the effective use of existing laws, and
and research techniques learned during          investigative techniques to solve the gang
the course . REQUIRED TEXTBOOK:                 murder . Learn to use existing laws of RICO,
Instructor will provide textbook information    drugs, homicide, kidnapping, wiretap, and
the	first	day	of	class.	Approx.	cost	$56        CCE (continuing criminal enterprise) to
                                                dismantle the entire gang from the top
Century Staff                                   down, and to convict gang leadership for
                                                murder even if they didn’t directly pull the
Some Wednesdays, August 24 – October            trigger .
19, 2011
40 POST Credits                                 Dan Craft, Century Instructor


10      Century.edu/ContinuingEd | 651.779.3341
                                       other related Programs




Wednesday, May 2, 2012                         NEW! INTRODuCTION TO
4 POST Credits                                 FORENSIC SCIENCE
8:30am-12:30pm                                 This course will examine the processing
EAST Rm 2311                                   of crime scenes for forensic evidence,
Course: 20125-001792                           the collection and preservation of the
$135                                           evidence, and the analyses performed by
                                               forensic scientists . The course will utilize
                                               demonstrations and experiential learning
READING A CRIME SCENE AND                      through periodic laboratory exercises . The
MASTERING INTERROGATION                        forensic science disciplines to be covered
Crimes happen because of the way people        in the course include latent prints, DNA,
think . Learn how the criminal thinks, how     trace evidence, footwear impressions,
he/she expresses anxiety, whether their        proper crime scene processing and
behavior was organized or disorganized .       documentation, and firearms and tool
Apply the 4 criteria used to assess behavior   mark examinations . REQUIRED TEXTBOOK:
at the crime scene . Discern whether they      Instructor will provide textbook information
are acting out of control, anger or remorse    the	first	day	of	class.	Approx.	cost:	$56
and use that information effectively in
the interrogation room . This is unlike any    Century Staff
course you have ever had on the art of
interview and interrogation . Master the       Wednesdays, August 22 – December 14,
technique of getting a person to listen to     2011
you, to agree with you, and to tell you the    33 POST Credits
truth .                                        4:00-4:50pm
                                               EAST Rm 2306
Dan Craft, Former FBI special agent and        Course: 20123-002131
Century Instructor                             $460

Wednesday, April 25, 2012
8 POST Credits                                 CRITICAl INCIDENTS
8:00am-5:00pm                                  Critical incidents are an everyday reality
EAST Rm 2313                                   in law enforcement . You will examine
Course: 20125-001710                           what a critical incident can be and why it
$235                                           is important to have a policy in place that

                                           Century.edu/ContinuingEd | 651.779.3341     11
other related Programs
ensures officers rights are protected while   You will learn how to:
conducting a criminal or internal             •	 Identify	and	investigate	a	street	gang	
investigation . We will also discuss what        from the top down including gang
an officer should expect in the short time       recognition, gang terms, graffiti and
after a critical incident .                      hand signs
                                              •	 Investigate	the	gang	as	a	criminal	
Paul Ford, Police Officer and Century            enterprise, i .e . organized crime, and
Instructor                                       how to use existing laws of RICO, drugs
                                              •	 Investigate	a	gang	murder	(the	worst	of	
Tuesday, January 10, 2012                        the worst) and take down the entire
4 POST Credits                                   gang, not just select individuals
1:00-5:00pm                                   •	 Interrogate	a	gang	member	and	how	to	
EAST Rm 2313                                     go after the leadership of the gang, and
Course: 20125-001711                             totally dismantle the street gang
$135
                                              Dan Craft, Retired FBI Agent and Century
                                              Instructor
BlOODBORNE PAThOGENS
AND hAzARDOuS MATERIAlS                       May 9, 2012
Learn to identify and work with hazardous     4 POST Credits
materials in law enforcement, including       8:30am-12:30pm
accidents, spills, and natural disasters .    EAST Rm 2313
Discuss OSHA requirements when dealing        Course: 20125-001713
with bloodborne and airborne pathogens,       $135
such as personal protective equipment and
clean-up methods .
                                              NEW! FOuNDATIONS OF PuBlIC
Joe Grafft, Century Instructor                SAFETy (Online/Fast Track)
                                              This survey course is an introduction to the
Monday, April 16, 2012                        multidisciplinary field of public safety as
3 POST Credits                                it applies to the disciplines of emergency
9:00am-12:00pm                                medical services (EMS), the fire service,
EAST Rm 2313                                  law enforcement, communications/
Course: 20125-001712                          dispatch, and emergency management .
$110                                          Students will not only study an overview
                                              of each discipline/occupation, but interact
                                              with peers from their own profession
NEW! GANG vIOlENCE –                          as well as others from across the public
WhAT yOu NEED TO KNOW!                        safety spectrum . Recommendation:
Street gangs have long been considered        Computer literacy and word processing
loosely organized thugs, engaged in petty     skills . REQUIRED TEXTBOOK: Instructor
thefts and drugs on a local level . But       will provide textbook information at the
today’s street gangs are very different .     September	14	meeting.	Approx.	cost:	$44
Today, sophisticated gang operations have
members crossing state lines establishing     Century Staff
syndicates and recruiting members as
young as 10 years old in communities          September 14 – November 16, 2011
across the country . These criminal           Participants must meet with Century Staff
organizations engage in high-stakes           on both September and November 2011
narcotics and weapons trafficking,            dates:
gambling, robbery and other equally           September 14, 2011 – 10:00-11:00am OR
serious crimes . Never before have gangs      6:00-7:00pm
been so mobile and so dangerous, and the      November 16, 2011, 10:00-11:00am OR
problem is spreading .                        6:00-7:00pm


12      Century.edu/ContinuingEd | 651.779.3341
                                        other related Programs




40 POST Credits                                 uSE OF FORCE REFREShER
11:00am-2:00pm                                  This course is structured to lead participants
EAST Rm 3618                                    through the current policies and best
Course: 20123-002136                            practices in incident management . Review
$501                                            the complex use of force issues, including:
                                                statutory and liability issues; readiness;
                                                unarmed control measures; straight/
NEW! PROJECT MANAGEMENT                         ASP expandable baton; aerosol subject
IN PuBlIC SAFETy (hyBRID                        restraints (ASR); and taser gun .
ClASSROOM/ONlINE)
You will learn to manage projects of            John Nace, Century Instructor
varying sizes and difficulty that you may
encounter in the public safety discipline .     Wednesday, May 2, 2012
This course will provide activities to          6 POST Credits
simulate selecting or analyzing an              8:30am-3:30pm
organization for an issue, procedure,           EAST Rm 2313
process, problem, or service that can be        Course: 20125-001714
improved or developed . You will be             $230
provided resources concerning how to
design, develop, implement, evaluate, and
make necessary improvements or                  NEW! ThE PSyChOlOGy
modifications to the project . This course      OF CRIMINAl CONDuCT
will also focus on presenting all the project   Criminals commit crimes to satisfy certain
stages and final project results in written,    needs and understanding those needs will
multi-media, and verbal formats .               enable the investigator to narrow down
                                                the suspect pool . By taking an in-depth
Century Staff                                   look at how a criminal thinks, you can
                                                learn to read the crime scene and, based
August 22 – December 15, 2011                   on the behavior displayed, determine what
Participants must meet with Century Staff       is most likely motivating the criminal .
on September 14, October 12, November           Sometimes, for example, the motivation is
16, December 14, 2011                           the need for power, domination and
40 POST Credits                                 control; sometimes the motive is sexual,
11:00am-2:00pm                                  even though it may not be a sex crime .
EAST Rm 2209
Course: 20123-002137                            This course will also help the investigator
$461                                            to use insight into the criminal mind

                                            Century.edu/ContinuingEd | 651.779.3341      13
other related Programs




to formulate the proper questions in          Wednesday, February 8, 2012
conducting interrogations .                   4 POST Credits
                                              5:00-9:00pm
Dan Craft, Century Instructor                 EAST Rm 2311
                                              Course: 20125-001716
Wednesday, March 7, 2012                      $135
4 POST Credits
8:30am-12:30pm
EAST Rm 2313                                  NEW! INTRODuCTION TO
Course: 20125-001715                          ShAKEN BABy SyNDROME
$135                                          Shaken baby syndrome or abusive head
                                              trauma is a devastating form of child
                                              abuse that causes traumatic brain injury
DWI ENFORCEMENT uPDATE                        to infants and small children (birth to
Get a review of the following areas:          age five) . It happens when a frustrated
•	 Existing	DWI	laws                          caregiver violently shakes a child to stop a
•	 Implied	consent	law                        behavior, usually crying . Since the victim is
•	 Forms	and	reports	related	to	DWI	          young and the abuse often occurs in
   enforcement                                isolation with no other witnesses, effective
•	 DWI	arrests	at	crash	scenes,	from	         crime investigation of these cases is
   misdemeanors to felonies                   important .
•	 Criminal	vehicular	injury,	homicide	       You will learn:
   statutes, and injury definitions           •	 What	shaken	baby	syndrome	is,	how	
•	 Standardized	field	sobriety	testing	          it happens, who are the perpetrators
   procedures                                    and common triggers
•	 A	current	DWI	enforcement	list	of		do’s	   •	 The	medical	aspects	of	shaken	baby	
   and don’ts based on present case law          syndrome – the mechanism of shaking,
•	 Tactical	lessons	for	governing	evidence-      how it is diagnosed, medical aspects of
   gathering at crash scenes                     the brain injury, and outcomes for
•	 Opportunities	to	evaluate	various	            infants/children
   scenarios to determine proper charges      •	 Effective	crime	scene	investigation	–		
                                                 role of law enforcement officers,
Don Marose, MN State Patrol and Century          importance of working with other
Instructor                                       professionals in a multidisciplinary
                                                 team, the elements of effective

14      Century.edu/ContinuingEd | 651.779.3341
                                        other related Programs
  interview, crime scene investigation,            Thursday, October 6, 2011
  and common story inconsistencies                 4 POST Credits
                                                   8:30am-12:30pm
Offered through the Midwest Alliance on            EAST Rm 2313
shaken baby syndrome .                             Course: 20123-002055
                                                   $135
Kim Kang, Century Instructor
                                                   NEW! WhAT lAW ENFORCEMENT/
Wednesday, October 26, 2011                        CORRECTIONS NEED TO KNOW
3 POST Credits                                     ABOuT FETAl AlCOhOl SPECTRuM
1:00-4:30pm                                        DISORDER (FASD)
EAST Rm 2313                                       Because individuals with FASD often
Course: 20123-002140                               become involved with the juvenile and
$135                                               criminal justice systems there are definite
                                                   costs to the justice system related to
                                                   FASD . Roughly 60 percent of subjects
BASIC REPORT WRITING                               with FASD have been in trouble with
Though it may not be your favorite task,           the authorities, charged with a crime, or
writing reports is a critical part of your         convicted of a crime . However, the FASD
duties . And with a little guidance and            disorder is largely unrecognized .
practice, you can learn to write polished          You will learn:
reports that convey the necessary                  •	 Basic	symptoms	associated	with	
information and are easy to understand .              individuals exposed to alcohol prenatally
In this session, you will discover the             •	 About	the	complexities	and	
characteristics of a well-written report,             misunderstandings of FASD
learn basic steps to help you write clearly,       •	 The	various	secondary	factors	
and get tips on how to choose the right               associated with FASD that can lead to
words to convey your meaning accurately .             criminal justice and legal involvement
                                                   •	 Why	FASD	is	so	relevant	to	law	
Doug Holtz, Police Officer & Century                  enforcement professionals
Instructor                                         •	 Specific intervention and communication
                                                      strategies that are more effective when
Friday, December 16, 2011                             interacting with individuals suspected
4 POST Credits                                        of having FASD
8:30am-12:30pm                                     •	 About	resources	available	to	FASD	
EAST Rm 2313                                          impacted individuals and families
Course: 20123-002054                               •	 Ten red flags associated with individuals
$135                                                   impacted by FASD

                                                   This training class is offered through the
SEx CRIMES – BACK By                               FASD Clinic of Minnesota
POPulAR DEMAND!
We will look at numerous types of sexual           Lois Bickford and Kathleen Beddow,
perversions, both harmless & harmful .             Century Instructors
You will learn the differences between
the types of child molesters (situational          Wednesday, October 19, 2011
and preferential) and pedophiles, and              3 POST Credits
how to investigate these crimes . You              1:00-4:00pm
will also learn how to interview victims           EAST Rm 2313
and subjects, and what to expect from              Course: 20123-002141
suspects (defenses and denials), and how           $105
to overcome them .

Daniel Craft, Retired FBI Agent and
Century Instructor

                                               Century.edu/ContinuingEd | 651.779.3341     15
other related Programs




BASIC NARCOTICS INvESTIGATION                   You will learn to:
Designed for patrol officers and/or narcotics   •	 Identify	your	common	stressors	
investigators, this course offers a basic       •	 Determine	the	causes	of	pressure	at			
overview of narcotics . Learn how to:              work
•	 Identify	street	drugs,	club	drugs,	and	      •	 Take	advantage	of	your	energy	cycle	
   trends                                       •	 Use physical, mental, and communication
•	 Develop	informants                              techniques to manage your stress
•	 Use	street	tactics                           •	 Increase	your	productivity	by	prioritizing	
•	 Obtain	consent	to	search                     •	 Develop	a	life	of	balance	

Paul Ford, Police Officer & Century             Jeannette Grace, Century Instructor
Instructor
                                                Thursday, May 10, 2012
Thursday, April 12, 2012                        4 POST Credits
8 POST Credits                                  8:30am-12:30pm
8:00am-5:00pm                                   EAST Rm 2313
EAST Rm 2313                                    Course: 20125-001793
Course: 20125-001717                            $135
$235
                                                NEW! MOTIvATION ThAT GETS
                                                RESulTS
NEW! MANAGING STRESS
                                                The messages we send ourselves directly
AND CREATING BAlANCE
                                                impact our level of success . Most people
Work-related stress has the potential to
                                                are great at focusing on their perceived
negatively affect an individual’s
                                                shortcomings and failures . Their list of what
psychological and physical health, as
                                                they wish-to-be, is twice as big as the
well as an organization’s effectiveness .
                                                celebrations of who they are, draining
Unmanaged stress impacts productivity,
                                                them of possibilities . It is time to stop
health, happiness, and balance – four
                                                selling yourself short, and to begin
things imperative to living your best life .
                                                capitalizing on the untapped awesomeness
Why not be in control of your circumstances,
                                                inside of you .
instead of your circumstances controlling
you? Take charge by directing your energy
                                                You will learn to:
to achieve maximum outcomes .
                                                •	 Translate	your	self-talk	into	results	
                                                •	 Differentiate	between	positive	and	

16      Century.edu/ContinuingEd | 651.779.3341
                                      other related Programs
   negative verbiage                          NEW! STOP ThE PROBlEM-
•	 Determine	your	situation	specific	         SOlvING PARAlySIS
   inherent responses                         Like most people, you have likely suffered
•	 Customize	attitude	adjustments	that	       from problem-solving paralysis . Not
   work for you                               knowing where to begin when a complex
•	 Align	your	thoughts	with	the	outcomes	     issue is presented can be frustrating,
   you desire                                 sometimes even overwhelming . Looking at
•	 Develop	a	motivational	plan	that	will	     a problem, as if it is just an unanswered
   get you the results you want               question, shrinks the challenge of solving
                                              it from a Mt . Olympus size, into let’s say,
                                              an ant hill or at least a manageable task .
Jeannette Grace, Century Instructor
                                              Being able to first pinpoint the problem,
                                              then identify goals, followed by the
Thursday, June 7, 2012
                                              development of a variety of approaches,
4 POST Credits
                                              and then end with a discerning frame of
8:30am-12:30pm                                mind is a way to stop any paralysis .
EAST Rm 2313
Course: 20125-001794                          You will learn to:
$135                                          •	 Stop	problem-solving	paralysis,	
                                              •	 Be action-oriented in the face of difficult
                                                  situations
NEW! ThE “G” FACTOR                           •	 Decipher the difference between surface
Gravitational pull is the attraction one         problems and root problems
object has to another object caused by the    •	 Set	short	goals	focused	on	surface	
invisible force of gravity . Human beings        problems
have the ability to create the same force .   •	 Set	long	term	goals	focused	on	root	
The question is, what is your gravitational      problems
pull? Are you the type of person or           •	 Use	creative	techniques	to	formulate	a	
business who attracts people or repels           variety of approaches
them? Do others avoid you, not notice you,    •	 Evaluate	approaches	and	solutions	to	
or gravitate to you? There is incredible         determine the best strategy
                                              •	 Approach	any	problem	using	the	DICE	
power in being the force others choose to
                                                 method
surround them with, or in being the
business of choice .
                                              Jeannette Grace, Century Instructor
You will learn to:                            Thursday, July 19, 2012
•	 Determine	your	“G”	factor	                 4 POST Credits
•	 Identify	limitations	that	negatively		 	   8:30am-12:30pm
   influence your pull                        EAST Rm 2313
•	 Select	a	“Master	G”	to	benchmark	your		    Course: 20131-000001
   strategy                                   $135
•	 Build	on	the	pull	you	already	possess	
•	 Create	a	personalized	strategy	with		 	
   goals developed around character and       ExCEEDING CuSTOMER
   behaviors                                  ExPECTATIONS!
•	 Increase	your	“G”	factor	                  Is the customer always right? Customer
                                              service is not only about meeting their
Jeannette Grace, Century Instructor           needs, but exceeding their expectations .
                                              There are many choices for people when it
                                              comes to spending their dollars – why not
Thursday, June 21, 2012
                                              make them choose your business? Making
4 POST Credits
                                              your customers feel heard, understood,
8:30am-12:30pm
                                              and important is priceless . Learn how
EAST Rm 2313                                  to set yourself apart from others in your
Course: 20125-001795                          industry by providing the service your
$135                                          customers want and deserve .
                                              You will learn to:

                                          Century.edu/ContinuingEd | 651.779.3341      17
other related Programs




•	 Define	and	analyze	service:	both	great		   competitive marketplace, employers seek
   and poor experiences                       individuals who will represent their
•	 Internal	versus	external	customers         company professionally and can
•	 What	do	your	customers	want?               communicate effectively to both internal
•	 Build	rapport	and	take	responsibility      and external customers . Learn to
•	 Use	powerful	language	and	avoid	           present yourself in a way that not only can
   negative                                   advance your career, but can help you to
•	 Handle	customer	complaints                 build your personal brand image .
•	 Set	goals	for	exceptional	service          You will learn:
                                              •	 Professionalism	assessment
Jeannette Grace, Century Instructor           •	 First	impressions
                                              •	 Attitude
Tuesday, October 11, 2011                     •	 Communication
4 POST Credits                                •	 Etiquette
8:30am-12:30pm                                •	 Integrity
EAST Rm 2313                                  •	 Defining	your	personal	brand	image
Course: 20123-002108
$135                                          Jeannette Grace, Century Instructor

Wednesday, February 22, 2012                  Tuesday, October 4, 2011
4 POST Credits                                4 POST Credits
8:30am-12:30pm                                8:30am-12:30pm
EAST Rm 2313                                  EAST Rm 2313
Course: 20125-001796                          Course: 20123-002056
$135                                          $135

                                              Wednesday, February 15, 2012
PROFESSIONAlISM AT WORK                       4 POST Credits
What messages are you sending through         8:30am-12:30pm
the way you carry yourself? Your attitude?    EAST Rm 2313
The way you interact? Your knowledge?         Course: 20125-001718
Your integrity? The way you speak?            $135
Professionalism at work encompasses
more than the way you look . In today’s


18      Century.edu/ContinuingEd | 651.779.3341
Law Enforcement/Corrections/security
supervisory/Management
Certificate Program


supervisory/                              This program is ideal for you if:
                                          •	 You	are	a	supervisor	or	a	manager	
Management                                   seeking to upgrade your skills
                                          •	 You	are	a	NEW	supervisor	or	manager
Certificate                               •	 You	aspire	to	a	management	position
                                          •	 You	are	a	technical	professional	
Program                                      assigned to management positions

                                          Benefits of Supervisory Management
Effective supervision of employees
                                          training:
is a critical skill in organizations      •	 Inspire	and	motivate	employees
of all sizes . Good supervisors           •	 Successfully	match	employees	to	tasks
positively affect company morale,         •	 Communicate	with	fewer	
productivity, and the bottom line .          misunderstandings and conflicts
                                          •	 Understand	legal	aspects	of	supervision	
                                             – and how to avoid being on the wrong
Gain vital supervisory management
                                             side of a legal question
skills and reap the rewards .             •	 Avoid	common	hiring	mistakes	and	get	
Complete the Century College                 the right people the first time
Supervisory Management
Certificate program and learn
the essentials of goal setting,
leadership skills, communication,         supervisory
working with different generations,
legal considerations, coaching
                                          Management
your employees, and hiring                Certificate Program
the right people for your team .          Phase i
Discover practical, easy-to-apply
solutions that you can start to use
immediately .                             Take one class of each of the
                                          following:
                                          •	 Principles	of	Supervision	
                                          •	 Lead,	Listen	and	Build:	Creating	Success
For program information,                     Through Coaching
please call Joan Peterson                 •	 Generational	Diversity	in	the	Workplace
at 651.773.1743 or email                  •	 Responding	to	Conflict:	Strategies	for	
 joan.peterson@century.edu                   Improved Communication
                                          •	 Performance	Management:	Effective	
                                             Strategies for Improved Employee
                                             Performance
                                          •	 How	to	Build	High	Performance	Teams
                                          •	 The	Ethical	Leader
                                          •	 Legal	Considerations:	What	Every	
                                             Supervisor Needs to Know




                                       Century.edu/ContinuingEd | 651.779.3341   19
supervisory/Management Program
         Century College law Enforcement/Corrections/Security
           leadership and Supervisory/Management Institute

                     Leadership         supervisory/Management supervisory/Management
                     Certificate        Certificate Program    Certificate Program
                                        Phase i                Phase ii

  Effective
  Business
	 Writing	           	                  	                      								•	

  Time
	 Management	        	                  	                      								•	

  How To Build
  High Performance
	 Teams	           								•	           									•	

  Project
	 Management	        	                  	                      								•	

  Powerful
  Presentation
	 Skills	            								•	         	                      								•

  Generational
  Diversity in
	 the	Workplace	     	                  								•	             	

  Conflict
	 Management	        								•	         								•

  Preparing
  Leaders for
	 Tomorrow	          	                  	                      								•	

	 Leading	Change	 								•	            	                      								•	

  Building
  Employee
	 Engagement	        	                  	                      								•	

  The Ethical
	 Leader	            								•	         								•

  Performance
	 Management	        	                  								•	             	

  Principles of
	 Supervision	       	                  								•	

  Lead, Listen,
  Build: Creating
  Success Through
	 Coaching	          								•	         							•

  Legal
  Considerations:
	 What	Every		       	                  							•
  Supervisor
  Needs To Know




20        Century.edu/ContinuingEd | 651.779.3341
               supervisory/Management Program
PRINCIPlES OF SuPERvISION                       You will learn how to:
As a supervisor, you work with all types,       •	 Identify	coaching	styles	and	their	
but one style of supervision does not fit          consequences
all . Learn the key principles to help you      •	 Recognize	what	it	takes	to	be	a	great	
rapidly profile, supervise, and easily             coach/leader
communicate with different personalities .      •	 Understand	why	coaching	is	critical	in	
Discover strategies for motivation,                today’s work environment
negotiation, and matching the right person      •	 Incorporate	a	simple	coaching	process	
to specific tasks . Tailor your conversation,      for successful interactions
email, delegation, and presentations to         •	 Communicate	expectations	in	a	way	that	
each of four distinct personality types .          makes others want to follow through
                                                •	 Learn	barriers	to	effective	coaching	and	
You will learn how to:                             how to deal with them
•	 Enhance	your	leadership	credibility	in	
   10 ways                                      Lisa Lynn, Century Instructor
•	 Recognize	the	14	most	effective	traits	
   of top supervisors                           Wednesday, November 9, 2011
                                                4 POST Credits
•	 Start	using	quick	tips	and	strategies	for	
                                                8:30am-12:30pm
   dealing with difficult people
                                                EAST Campus, Rm 2313
                                                Course: 20123-002059
…plus, you’ll receive a bonus personal
                                                $135	             	
profile assessment and an easy-to-use
profiling grid!
                                                Thursday, February 16, 2012
                                                4 POST Credits
Mike Kiefer, Century Instructor                 8:30am-12:30pm
                                                EAST Campus, Rm 2313
Thursday, September 22, 2011                    Course: 20125-001720
4 POST Credits                                  $135
8:30am-12:30pm
EAST Campus, Rm 2313
Course: 20123-002058                            GENERATIONAl DIvERSITy
$135	                                           IN ThE WORKPlACE
                                                Our workplace has become a playing field
Tuesday, January 24, 2012                       of competing viewpoints and values as five
4 POST Credits                                  generations share the same workspace .
8:30am-12:30pm                                  In today’s fast-paced, ever-changing work
EAST Campus, Rm 2313                            environment, finding ways to maximize the
Course: 20125-001719                            performance of every person has never
$135	                                           been more vital . Understanding and
                                                appreciating one another’s perspective has
                                                always been the key to effectiveness and
lEAD, lISTEN AND BuIlD: CREATING                productivity at work; in today’s
SuCCESS ThROuGh COAChING                        multi-generational workplace, an
Coaching is one of the most powerful            organization’s success depends on it .
one-on-one management techniques for
getting the best out of every employee .        You will learn how to:
As a manager or supervisor, you need to         •	 Understand	and	identify	generational	
sharpen your coaching skills if you want           viewpoints
your employees to achieve high                  •	 Be	aware	of	your	own	generational		
performance . This session will demonstrate        perspectives and biases and use them
what you can do to develop employees               to enhance outcomes
and help them meet, and exceed,                 •	 Coach	and	manage	intergenerational	
organizational expectations .                      teams to maximum performance
                                                •	 Deal	with	conflict	among	different		
                                                   generations

                                            Century.edu/ContinuingEd | 651.779.3341   21
supervisory/Management Program
•	 Recruit,	retain,	and	motivate	employees    PERFORMANCE MANAGEMENT:
   to promote winning behaviors               EFFECTIvE STRATEGIES FOR
•	 Enhance	success	by	working	with	           IMPROvED EMPlOyEE
   members of different generations           PERFORMANCE
                                              This is a hands-on, practical class that will
Lisa Lynn, Century Instructor                 have you gaining new skills you can put to
                                              work right away . We’ll discuss
Thursday, October 27, 2011                    effective strategies for analyzing and
4 POST Credits                                planning for improved employee
8:30am-12:30pm                                performance . By the end of the class, you’ll
EAST Campus, Rm 2313                          know how to account for skills, knowledge,
Course: 20123-002060                          systems, processes, and personal factors
$135	              	                          in the total performance equation .
                                              You will learn how to:
Thursday, March 15, 2012                      •	Assess	employee	performance	
4 POST Credits                                   discrepancies against standards and
8:30am-12:30pm                                   expectations
EAST Campus, Rm 2313                          •	 Successfully	manage	conflict	among	
Course: 20125-001721                             employees, including the most difficult
$135                                             ones
                                              •	 Develop	a	performance	management	
                                                 system
RESPONDING TO CONFlICT:
STRATEGIES FOR IMPROvED                       Lisa Lynn, Century Instructor
COMMuNICATION
It’s time to manage conflict rather than      Tuesday, November 29, 2011
have it manage you! Conflict is a normal      4 POST Credits
by-product of working with others . How       8:30am-12:30pm
you deal with conflict and differing          EAST Campus, Rm 2313
perspectives impacts your ability to          Course: 20123-002063
manage people and enjoy your work .           $135	             	
You will learn how to:
•	 Recognize	the	types	of	conflict            Thursday, April 19, 2012
•	 Practice	strategies	for	dealing	with	      4 POST Credits
    differences                               8:30am-12:30pm
•	 Build	skills	for	positively	resolving	     EAST Campus, Rm 2313
    differences                               Course: 20125-001723
                                              $135
Nan Larsen, Century Instructor

Tuesday, December 6, 2011                     hOW TO BuIlD hIGh
4 POST Credits                                PERFORMANCE TEAMS
8:30am-12:30pm                                Assigning several individuals to work
EAST Campus, Rm 2313                          together does not create a team but a well
Course: 20123-002061                          formed team is a synergistic endeavor in
$135	                                         which great things can be accomplished .
                                              The team involves many unique individuals
Tuesday, February 28, 2012                    at different levels of skills, abilities, and
4 POST Credits                                motivation . Through the dynamics of true
8:30am-12:30pm                                teamwork, a task force or even an entire
EAST Campus, Rm 2313                          organization–can accomplish far more than
Course: 20125-001722                          any one person could ever achieve alone .
$135



22      Century.edu/ContinuingEd | 651.779.3341
               supervisory/Management Program




You will learn how to:                           This has been a topic of discussion even
•	 Recognize	the	factors	contributing	to	        during the time of Socrates, and is still a
   the dysfunction of a team                     real issue today . Look at the many
•	 Address	issues	such	as	absence	of	            individuals, from all positions in life,
   trust, fear of conflict, lack of              who learned this lesson the hard way:
   communication, avoidance of                   ethics matter .
   accountability, and inattention to results    You will learn how to:
                                                 •	 Recognize	the	importance	of	ethics	at	
Mike Kiefer, Century Instructor                     all levels of an organization
                                                 •	 Be	a	challenging	and	dynamic	leader	–	
Wednesday, October 12, 2011                         and still ethical
4 POST Credits                                   •	 Address	real-life	ethical	dilemmas,	
8:30am-12:30pm                                      using real-life case studies
EAST Campus, Rm 2313
Course: 20123-002064                             Mike Kiefer, Century Instructor
$135	             	
                                                 Wednesday, October 5, 2011
Wednesday, February 8, 2012                      4 POST Credits
4 POST Credits                                   8:30am-12:30pm
8:30am-12:30pm                                   EAST Campus, Rm 2313
EAST Campus, Rm 2313                             Course: 20123-002065
Course: 20125-001724                             $135
$135
                                                 Wednesday, January 18, 2012
                                                 4 POST Credits
ThE EThICAl lEADER                               8:30am-12:30pm
One of the greatest challenges in the            EAST Campus, Rm 2313
public and private sectors is the supposed       Course: 20125-001725
conflict between efficiency and ethics .         $135



                                             Century.edu/ContinuingEd | 651.779.3341    23
supervisory Management institute
lEGAl CONSIDERATIONS: WhAT                     •	 Developing	Powerful	Presentations
EvERy SuPERvISOR NEEDS TO KNOW                 •	 Time	Management:	Work	Smarter	Not	
Employment law can seem complicated               Harder
and intimidating . As a supervisor you need    •	 Principles	of	Successful	Project	
to understand and follow the law: you             Management
can’t afford not to! This course will help     •	 Effective	Business	Writing	Workshop	
you gain a basic understanding of              •	 Preparing	for	Leadership:	What	It	Takes	
employer and employee rights, and be              to Lead Effectively
ready to address them in your own
situation .
You will learn how to:                         lEADING ChANGE
•	 Recognize	and	address	sexual	               Do you feel under pressure to get more
   harassment issues, including hostile        work done, of better quality, with fewer
   environment; quid pro quo; same-sex         people, in less time, in new ways, with a
   sexual harassment; and harassment by        smaller budget, in constantly changing
   third parties                               conditions? If so, you are not alone!
•	 Understand	disability	discrimination	and	   Change has become a way of life in most
   accommodations                              organizations, and the most effective
•	 Avoid	negligent	hiring	and	negligent	       leaders are learning how to adapt . While
   retention                                   some organizations flourish on routine and
•	 Deal	with	objectionable	behavior            the status quo, it’s more likely that today’s
•	 Use	effective	and	legal	discipline          leaders are required to embrace change as
•	 Handle	employee	grievances                  a fact of life .
                                               You will learn how to:
Rich Hodsdon, Century Instructor               •	 Use	proven	tips	and	techniques	for	
                                                  leading change
Thursday, November 17, 2011
                                               •	 Minimize	resistance	and	stress	among	
4 POST Credits
                                                  your team
8:30am-12:30pm
                                               •	 Anticipate	failure	and	mitigate	risks	
EAST Campus, Rm 2313
                                               •	 Thrive	on	change	as	a	path	to	success
Course: 20123-002066
$135	             	
                                               Nan Larsen, Century Instructor
Thursday, February 23, 2012
                                               Tuesday, October 25, 2011
4 POST Credits
8:30am-12:30pm                                 4 POST Credits
EAST Campus, Rm 2313                           8:30am-12:30pm
Course: 20125-001726                           EAST Campus, Rm 2313
$135                                           Course: 20123-002067
                                               $135	

                                               Tuesday, April 10, 2012
                                               4 POST Credits
supervisory                                    8:30am-12:30pm
Management                                     EAST Campus, Rm 2313
                                               Course: 20125-001727
Certificate Program                            $135
Phase ii
Take one class of each of the following:
•	 Leading	Change
•	 Building	Employee	Engagement:	
   Managing Talent and Building
   Commitment


24      Century.edu/ContinuingEd | 651.779.3341
                  supervisory Management institute
BuIlDING EMPlOyEE ENGAGEMENT:                      The ability to overcome nerves and deliver
MANAGING TAlENT AND BuIlDING                       messages to a variety of audiences is
COMMITMENT                                         crucial . If you want to develop more skill
When employees join an organization,               and confidence developing the message
they’re usually enthusiastic, committed,           and speaking in front of others, this
and ready to work hard for their new               workshop is for you .
employer . Simply put, these employees             You will learn how to:
are highly engaged . Studies show that             •	 Effectively	prepare	your	message
motivation, passion, and focus can quickly         •	 Convey	information	in	a	clear	and	
recede if not nourished and managed . All             concise manner
too often, sick days increase and                  •	 Make	an	impact	with	your	
productivity declines . Research shows                communication
that a disengaged employee can cost an             •	 Use	different	presentation	styles	to	
organization enormous resources . This                influence the message
class will give you practical techniques for       •	 Connect	with	the	audience	effectively
ensuring that both you and your employees          •	 Use	visual	tools	for	an	enhanced	
continue to be the valuable assets your               delivery
organization needs to succeed .                    •	 Deal	with	unruly	audience	members
You will learn how to:                             •	 Reinforce	your	message	effectively
•	 Apply	a	practical	assessment	to	better	         •	 Use	practical	techniques	to	make	your	
   understand what motivates different                next one-on-one or group presentation
   personality styles                                 a success
•	 Measure	employee	engagement
•	 Implement	techniques	for	enhanced	              Lisa Lynn, Century Instructor
   success and outcomes
•	 Maintain	higher	productivity	and	               Tuesday, October 18, 2011
   commitment levels from all employees            4 POST Credits
•	 Engage	employees	in	their	own	talent	           8:30am-12:30pm
   development                                     EAST Campus, Rm 2313
                                                   Course: 20123-002069
Lisa Lynn, Century Instructor                      $135	     	        	

Tuesday, December 13, 2011                         Thursday, March 29, 2012
4 POST Credits                                     4 POST Credits
8:30am-12:30pm                                     8:30am-12:30pm
EAST Campus, Rm 2313                               EAST Campus, Rm 2313
Course: 20123-002068                               Course: 20125-001729
$135	     	       	                                $135

Thursday, May 3, 2012
4 POST Credits                                     TIME MANAGEMENT: WORK
8:30am-12:30pm                                     SMARTER NOT hARDER
EAST Campus, Rm 2313                               Every organization is being forced to do
Course: 20125-001728                               more with less people . Discover how to
$135                                               get more done in less time with less stress
                                                   and frustration . Cut your time in meetings,
                                                   on the phone, searching for files, in one-
DEvElOPING POWERFul                                on-one conversation, decision-making,
PRESENTATIONS                                      negotiations, setting and achieving goals,
More people fear public speaking than              handling paperwork, etc . Get yourself
fear death . Yet to succeed in today’s highly      organized and working efficiently with
competitive business environment, you              proven methods!
need to communicate well and present               You will learn how to:
yourself successfully in a variety of settings .   •	 Recognize the seven major time-wasters
                                                      and how to counteract each one

                                               Century.edu/ContinuingEd | 651.779.3341    25
supervisory Management institute
•	 Take	a	personal	efficiency	inventory	and	      Tuesday, September 27, 2011
   discover your time management                  6 POST Credits
   strengths and areas needing                    9:00am-4:00pm
   improvement                                    EAST Campus, Rm 2313
•	 Balance	work,	personal,	and	family	time        Course: 20123-002071
                                                  $230	     	       	
Mike Kiefer, Century Instructor
                                                  Tuesday, January 31, 2012
Thursday, December 8, 2011                        6 POST Credits
4 POST Credits                                    9:00am-4:00pm
8:30am-12:30pm                                    EAST Campus, Rm 2313
EAST Campus, Rm 2313                              Course: 20125-001731
Course: 20123-002070                              $230
$135	     	       	

Thursday, March 22, 2012                          EFFECTIvE BuSINESS WRITING
4 POST Credits                                    WORKShOP
8:30am-12:30pm                                    This workshop will help you write clear,
EAST Campus, Rm 2313                              concise, effective correspondence that
Course: 20125-001730                              reflects your professionalism . Through
$135                                              engaging, hands-on practice, you will
                                                  sharpen your business writing skills and
                                                  gain the confidence you need to be a
PRINCIPlES OF SuCCESSFul                          more effective writer in any situation .
PROJECT MANAGEMENT
Project management is one of the fastest          You will learn how to:
growing disciplines today . Learn the basic       •	 Assess	the	reader	before	beginning	to
principles of project management and how             write
you can apply them in your own work               •	 Focus	and	clarify	the	purpose	of	the	
setting . Specific project review questions          document you are writing
are provided along with template tables to        •	 Manage the tone conveyed in technical
help you track, maintain, and learn from             documents and correspondence
every project you are involved with . Improve     •	 Write	attention-getting,	effective	
your efficiency and reduce your costs and            openings for all correspondence
stress with proven tools that work!               •	 Compose	clear,	concise	sentences	and	
You will learn how to:                               paragraphs to convey the intended
•	 Understand	key	principles	such	as	origin	         message
   of projects, project life cycle, milestone     •	 Eliminate	unnecessary	and	confusing	
   charting, defining projects, and                  words and phrases
   evaluation                                     •	 Avoid	common	errors	in	grammar,	
•	 Understand	GANTT	project	management	              punctuation, and spelling
   charts and read GANTT profiles                 •	 Understanding	how	to	use	email	for	
•	 Get	accurate	cost	and	time	estimates	             greatest impact and clarity
   from work breakdown structures
•	 Develop	reasonable	project	scope	–	and	        Lynn Moline, Century Instructor
   limit “scope creep”
•	 Use	practical	tools	that	will	help	you	        Tuesday, November 22, 2011
   manage every one of your projects              7 POST Credits
                                                  8:00am-4:00pm
REQUIRED TEXTBOOK: Project Management,            EAST Campus, Rm 2313
approximately	$15.	Online	book	code	1SUP	         Course: 20123-002072
0030 .                                            $235	    	        	

Mike Kiefer, Century Instructor


26      Century.edu/ContinuingEd | 651.779.3341
                supervisory Management institute




Thursday, March 8, 2012                        •	 Develop	a	team	through	coaching	and	
7 POST Credits                                    mentoring
8:00am-4:00pm                                  •	 Establish	and	maintain	accountability
EAST Campus, Rm 2313                           •	 Build	personal	power	(creating	and	
Course: 20125-001732                              using networks, understanding office
$235                                              politics)

                                               Nan Larsen, Century Instructor
PREPARING FOR lEADERShIP: WhAT
IT TAKES TO lEAD EFFECTIvEly                   Thursday, November 3, 2011
Moving from the front line into leadership     4 POST Credits
can be an exciting yet challenging             8:30am-12:30pm
opportunity . New managers sometimes fail      EAST Campus, Rm 2313
because they don’t fully understand what       Course: 20123-002073
it means to “be in charge .”                   $135	     	       	
Leadership requires you to make changes
that will enhance your team’s performance      Tuesday, April 24, 2012
and, in turn, help the organization achieve    4 POST Credits
its goals . This workshop will help you        8:30am-12:30pm
focus on results and make a successful         EAST Campus, Rm 2313
transition into leadership . You will become   Course: 20125-001733
a leader who thrives, not just survives, in    $135
your first leadership journey .

You will learn how to:
•	 Build	on	your	personal	foundation	of	
   capabilities, character, and
   interpersonal skills
•	 Make	effective	decisions	
•	 Foster	employee	commitment



                                           Century.edu/ContinuingEd | 651.779.3341   27
Computer Programs
                                              Computer
Mos (Microsoft                                Proficiency
office specialist)                            Certificate
Discover the only performance-
based certification that validates
the skills needed to get the most             Turning Motivated Individuals
out of Microsoft Office . Whether             into Office Superstars
you want to drive your career or
increase your productivity on the             Century College’s Computer Proficiency
job, earning the Microsoft Office             Certificate has been developed to help
Specialist (MOS) certification                individuals acquire and demonstrate a
                                              body of knowledge of popular computer
demonstrates the valuable
                                              programs . This 81+ hour certificate provides
expertise you need to succeed .               participants with hands-on training in
                                              Microsoft® Windows, Word, Excel,
Why get certified                             Access, and PowerPoint as well as usage
Earning a Microsoft Office                    and benefits of the Internet . The certificate
Specialist certification can help             requires the following 11 courses:
you differentiate yourself in                 •	 Microsoft	Office	Word	2007/2010	Basic
today’s competitive job market,               •	 Microsoft	Office	Word	2007/2010	
broaden your employment                          Intermediate
opportunities by displaying your              •	 Microsoft	Office	Word	2007/2010	
                                                 Advanced
advanced skills and result in
                                              •	 Microsoft	Office	Excel	2007/2010	Basic
higher earning potential . Microsoft          •	 Microsoft	Office	Excel	2007/2010	
Office Specialist certification can              Intermediate
also lead to increased job                    •	 Microsoft	Office	Excel	2007/2010	
satisfaction . Research indicates                Advanced
that certified individuals have               •	 Microsoft	Office	PowerPoint	2007/2010	
increased competence,                            Basic
productivity, and credibility with            •	 Microsoft	Office	PowerPoint	2007/2010	
their employers, co-workers, and                 Advanced
clients .                                     •	 Microsoft	Office	Access	2007/2010	
                                                 Basic
                                              •	 Microsoft	Office	Access	2007/2010	
For employers, the certification                 Intermediate
provides skill-verification tools that        •	 Microsoft	office	Access	2007/2010	
not only help assess a person’s                  Advanced
skills in using Microsoft Office
programs but also the ability to              Upon completion, please email
quickly complete on-the-job tasks             joan .peterson@century .edu to receive
                                              your Computer Proficiency Certificate .
across multiple programs in the
Microsoft Office system .
                                              MICROSOFT OFFICE WORD 2007: BASIC
Contact Joan Peterson for MOS                 Getting started with Word 2007 includes:
testing sites in the metro area at            creating documents, formatting text and
651 .773 .1743 .                              paragraphs, and formatting/editing
                                              documents . REQUIRED TEXTBOOK:
                                              Illustrated Course Guide: Microsoft Office
                                              Word 2007 Basic,	approximately	$25.	
                                              Online book code 2LEF 0192 .

28      Century.edu/ContinuingEd | 651.779.3341
                          Computer Certificate Programs




All classes take place at Century Col-           $25.	Online	book	code	2LEF	0193.	
lege, East Campus, Room 2207                     Prerequisite: Word Basic.
Class Fee: $139
 7 POST Credits                                  All classes take place at Century
                                                 College, East Campus, Room 2207
Tues, September 13, 2011                         Class Fee: $139
8:30am-4:00pm                                    7 POST Credits
Course: 20123-002074
                                                 Thursday, September 15, 2011
Wednesday, November 16, 2011                     8:30am-4:00pm
8:30am-4:00pm                                    Course: 20123-002076
Course: 20123-002075
                                                 Wednesday, November 23, 2011
Tuesday, February 21, 2012                       8:30am-4:00pm
8:30am-4:00pm                                    Course: 20123-002079
Course: 20125-001734
                                                 Tuesday, February 28, 2012
Thursday, April 5, 2012                          8:30am-4:00pm
 8:30am-4:00pm                                   Course: 20125-001737
Course: 20125-001735

Tuesday, May 29, 2012                            MICROSOFT OFFICE WORD 2007:
 8:30am-4:00pm                                   ADvANCED
Course: 20125-001736                             Learn to work with references, integrate
                                                 Word with other programs, explore
                                                 advanced graphics, build forms, collaborate
MICROSOFT OFFICE WORD 2007:                      with co-workers, and customize Word .
INTERMEDIATE                                     REQUIRED TEXTBOOK: Illustrated Course
Learn how to illustrate a document with          Guide: Microsoft Office Word 2007
graphics, build a document using themes,         Advanced,	approximately	$25.	Online	book	
merge Word documents, work with styles           code 2LEF 0189 . Prerequisite: Word
and templates and develop multipage              Basic and Intermediate.
documents . REQUIRED TEXTBOOK:
Illustrated Course Guide: Microsoft Office       All classes take place at Century
Word 2007 Intermediate, approximately            College, East Campus, Room 2207


                                             Century.edu/ContinuingEd | 651.779.3341   29
Computer Programs
Century College Computer Certificate Programs 2011-2012

                    Word          Excel     PowerPoint Access        Computer   Computer
                  specialist    specialist specialist specialist Competency Proficiency
                  Certificate   Certificate Certificate Certificate Certificate Certificate

  MS Word
	 Basic	          							•	     	           	                	             								•	      	     				•	

  MS Word
	 Intermediate	   							•	     	           	                	             								•	      	     				•	

  MS Word
	 Advanced	       							•	     	           	                	             	               	     				•	

  MS Excel
	 Basic	          	             							•	   	                	             								•																		•	

  MS Excel
	 Intermediate	   	             							•	   	                	             								•	      	     				•	

  MS Excel
	 Advanced	       	             							•	   	                	             	               	     				•	

  MS PowerPoint
	 Basic	        	               	           								•	       	             								•	      	     				•	

  MS PowerPoint
	 Advanced	     	               	           							•	        	             	               	     				•	

  MS Access
	 Basic	          	             	           								         							•	     								•	      	     				•	

  MS Access
	 Intermediate	   	             	           								         							•	     								•	      	     				•	

 MS Access
 Advanced	        	             	           																										•	   	               	     				•	


Class Fee: $139                                        Course: 20125-001740
7 POST Credits
                                                       Tuesday, August 14, 2012
Wednesday, October 5, 2011                              8:30am-4:00pm
8:30am-4:00pm                                          Course: 20131-000003
Course: 20123-002080

Tuesday, March 6, 2012                                 MICROSOFT OFFICE ExCEl 2007:
 8:30am-4:00pm                                         BASIC
Course: 20125-001738                                   Get started with Excel 2007 including:
                                                       working with formulas and functions,
Thursday, April 19, 2012                               formatting a worksheet, working with
8:30am-4:00pm                                          charts, and analyzing data using formulas .
Course: 20125-001739                                   REQUIRED TEXTBOOK: Illustrated Course
                                                       Guide: Microsoft Office Excel 2007 Basic,
Tuesday, June 12, 2012                                 approximately	$25.	Online	book	code	2LEF	
8:30am-4:00pm                                          0194 .


30      Century.edu/ContinuingEd | 651.779.3341
                                             Computer Programs
All classes take place at Century            Thursday, January 26, 2012
College, East Campus, Room 2207              8:30am-4:00pm
Class fee: $139                              Course: 20125-001743
7 POST Credits
                                             Wednesday, March 7, 2012
Thursday, September 22, 2011                 8:30am-4:00pm
8:30am-4:00pm                                Course: 20125-001744
Course: 20123-002081
                                             Wednesday, May 16, 2012
Tuesday & Thursday, October 11 & 13,         8:30am-4:00pm
2011                                         Course: 20125-001745
 5:30pm-9:00pm
Course: 20123-002082                         Wednesday, July 18, 2012
                                             8:30am-4:00pm
Wednesday, February 22, 2012                 Course: 20131-000004
8:30am-4:00pm
Course: 20125-001741                         MICROSOFT OFFICE ExCEl 2007:
                                             ADvANCED
Tuesday & Thursday April 10 & 12, 2012       Learn to use “what-if” analysis, analyze
5:30pm-9:00pm                                data with pivot tables, exchange data with
Course: 20125-001742                         other programs, customized Excel and
                                             advanced worksheet management, and
                                             program with Excel . REQUIRED TEXTBOOK:
MICROSOFT OFFICE ExCEl 2007:                 Illustrated Course Guide: Microsoft Office
INTERMEDIATE                                 Excel 2007 Advanced, approximately	$25.	
Learn how to manage workbook data,           Online book code 2LEF 0187 .
use tables, analyze table data, automate     Prerequisite: Excel Basic and
worksheet tasks, enhance charts, share       Intermediate.
Excel files and incorporate Web
information . REQUIRED TEXTBOOK:             All classes take place at Century
Illustrated Course Guide: Microsoft Office   College, East Campus, Room 2207
Excel Intermediate, approximately	$25.	      Class Fee: $139
Online book code 2LEF 0195 . Prerequisite:   7 POST Credits
Excel Basic
                                             Thursday, October 6, 2011
All classes take place at Century            8:30am-4:00pm
College, East Campus, Room 2207              Course: 20123-002086
Class fee: $139
7 POST Credits                               Tuesday, November 29, 2011
                                             8:30am-4:00pm
Thursday, September 29, 2011                 Course: 20123-002087
 8:30am-4:00pm
Course: 20123-002083                         Thursday, February 2, 2012
                                              8:30am-4:00pm
Tuesday & Thursday, October 18 & 20,         Course: 20125-001746
2011
5:30pm-9:00pm                                Wednesday, May 23, 2012
Course: 20123-002084                         8:30am-4:00pm
                                             Course: 20125-001747
Tuesday, November 22, 2011
 8:30am-4:00pm                               Wednesday, July 25, 2012
Course: 20123-002085                         8:30am-4:00pm
                                             Course: 20131-000005



                                         Century.edu/ContinuingEd | 651.779.3341   31
Computer basics
MICROSOFT OFFICE POWERPOINT                    Wednesday, April 11, 2012
2007: BASIC                                    8:30am-4:00pm
Learn how to create a presentation in          Course: 20125-001752
PowerPoint 2007, modify a presentation,
insert objects into a presentation, finish     Thursday June 7, 2012
a presentation, and work with advanced         8:30am-4:00pm
tools and masters . REQUIRED TEXTBOOK:         Course: 20125-001753
Illustrated Course Guide: Microsoft Office
PowerPoint 2007 Basic, approximately	$25.	     Wednesday, June 27, 2012
Online book code 2LEF 0196 .                   8:30am-4:00pm
                                               Course: 20125-001754
All classes take place at Century
College, East Campus, Room 2207                MICROSOFT OFFICE ACCESS 2007:
Class Fee: $139                                BASIC
7 POST Credits                                 Getting started with Access 2007 includes:
                                               building and using queries, using forms,
Wednesday, September 14, 2011                  using reports, and modifying the
8:30am-4:00pm                                  database structure . REQUIRED TEXTBOOK:
Course: 20123-002077                           Illustrated Course Guide: Microsoft Office
                                               Access 2007 Basic, approximately	$25.	
Tuesday, February 7, 2012                      Online book code 2LEF 0197 .
8:30am-4:00pm                                  Prerequisite: Windows experience.
Course: 20125-001748
                                               All classes take place at Century
Wednesday, April 4, 2012                       College, East Campus, Room 2207
8:30am-4:00pm                                  Class Fee: $159
Course: 20125-001749                           8 POST Credits

Monday, June 4, 2012                           Monday, October 10, 2011
8:30am-4:00pm                                  8:00am-4:30pm
Course: 20125-001750                           Course: 20123-002078

                                               Tuesday & Thursday, October 25 & 27,
MICROSOFT OFFICE POWERPOINT                    2011
2007: ADvANCED                                  5:00pm-9:00pm
Learn how to enhance charts and insert         Course: 20123-002089
illustrations, objects and media clips using
advanced features . REQUIRED TEXTBOOK:         Thursday, February 9, 2012
Illustrated Course Guide: Microsoft Office      8:00am-4:30pm
PowerPoint 2007 Advanced, approximately        Course: 20125-001755
$25.	Online	book	code	2LEF	0188.	
Prerequisite: PowerPoint Basic.                Tuesday & Thursday, March 27 & 29, 2012
                                                5:00pm-9:00pm
All classes take place at Century              Course: 20125-001756
College, East Campus, Room 2207
Class Fee: $139                                Thursday, June 14, 2012
7 POST Credits                                 8:00am-4:30pm
                                               Course: 20125-001757
Tuesday, October 18, 2011
8:30am-4:00pm
Course: 20123-002088                           MICROSOFT OFFICE ACCESS 2007:
                                               INTERMEDIATE
Tuesday, February 14, 2012                     Learn how to create multiple tab queries,
8:30am-4:00pm                                  enhance forms, analyze data with reports,
Course: 20125-001751                           import and export data, analyze data

32      Century.edu/ContinuingEd | 651.779.3341
                                                       Computer basics
design using Northwind, and create               Word 2010 Basic,	approximately	$25.	
advanced queries . REQUIRED TEXTBOOK:            Online book code 2LEF0238  .
Illustrated Course Guide: Microsoft Office
Access 2007 Intermediate, approximately          All classes take place at Century
$25.	Online	book	code	2LEF	0185.	                College, East Campus, Room 2207
Prerequisite: Access Basic.                      Class Fee: $139
                                                 7 POST Credits
All classes take place at Century
College, East Campus, Room 2207                  Tuesday, October 4 & Thursday, October
Class Fee: $159                                  6, 2011
8 POST Credits                                   5:30-9:00pm
                                                 Course: 20123-002092
Thursday, October 20, 2011
8:00am-4:30pm                                    Tuesday, October 25, 2011
Course: 20123-002090                             8:30am-4:00pm
                                                 Course: 20123-002093
Tuesdays, November 1 & 8, 2011
 5:00pm-9:00pm                                   Wednesday, January 18, 2012
Course: 20123-002091                             8:30am-4:00pm
                                                 Course: 20125-001760
Thursday, June 21, 2012
8:00am-4:30pm                                    Tuesday & Thursday, January 24 & 26,
Course: 20125-001758                             2012
                                                 5:30pm-9:00pm
                                                 Course: 20125-001761
MICROSOFT OFFICE ACCESS 2007:
ADvANCED                                         Tuesday, February 28 & Thursday, March 1,
Learn to create advanced reports, manage         2012
database objects, create macros, modules,        5:30pm-9:00pm
VBA and maintain databases . REQUIRED            Course: 20125-001762
TEXTBOOK: Illustrated Course Guide:
Microsoft Office Access 2007 Advanced,           Wednesday, March 14, 2012
approximately	$25.	Online	book	code	2LEF	        8:30am-4:00pm
0186 . Prerequisite: Access Basic and            Course: 20125-001763
Intermediate
                                                 Tuesday & Thursday, April 3 & 5, 2012
All classes take place at Century                 5:30pm-9:00pm
College, East Campus, Room 2207                  Course: 20125-001764
Class Fee: $159
7 POST Credits                                   Tuesday, April 24, 2012
                                                 8:30am-4:00pm
Thursday, March 8, 2012                          Course: 20125-001765
8:00am-4:30pm
Course: 20125-001759                             Tuesday, July10, 2012
                                                 8:30am-4:00pm
                                                 Course: 20131-000006
MICROSOFT OFFICE WORD 2010:
BASIC
Learn to understand the Office 2010 suite,       MICROSOFT OFFICE WORD 2010:
start and exit an Office program, view the       INTERMEDIATE
Office 2010 user interface, create and save      Learn to insert a graphic, size and scale
a file, open a file and save it with a new       a graphic, position a graphic, create a
name, view and print your work, get help         text box, create WordArt, draw shapes,
and close a file . REQUIRED TEXTBOOK:            create a chart, and finalize page layout .
Illustrated Course Guide: Microsoft Office       REQUIRED TEXTBOOK: Illustrated Course

                                             Century.edu/ContinuingEd | 651.779.3341     33
Computer basics




Guide: Microsoft Office Word 2010             from Access, manage document links,
Intermediate,	approximately	$25.	Online	      and merge with an Access data source .
book code 2LEF0239 . Prerequisite: Word       REQUIRED TEXTBOOK: Illustrated Course
2010 Basic.                                   Guide: Microsoft Office Word 2010
                                              Advanced,	approximately	$25.	Online	book	
All classes take place at Century             code 2LEF0237 . Prerequisite: Word
College, East Campus, Room 2207               Basic and Intermediate.
Class Fee: $139
7 POST Credits                                All classes take place at Century
                                              College, East Campus, Room 2207
Tuesday, November 1, 2011                     Class Fee: $139
8:30am-4:00pm                                 7 POST Credits
Course: 20123-002094
                                              Tuesday, November 8, 2011
Wednesday, January 25, 2012                   8:30am-4:00pm
8:30am-4:00pm                                 Course: 20123-002095
Course: 20125-001766
                                              Wednesday, February 1, 2012
Wednesday, March 21, 2012,                    8:30am-4:00pm
8:30am-4:00pm                                 Course: 20125-001770
Course: 20125-001767
                                              Wednesday, March 28, 2012
Tuesday, May 1, 2012                          8:30am-4:00pm
8:30am-4:00pm                                 Course: 20125-001771
Course: 20125-001769
                                              Tuesday, May 8, 2012
Tuesday, July 17, 2012                        8:30am-4:00pm
8:30am-4:00pm                                 Course: 20125-001772
Course: 20131-0000007
                                              Tuesday, July 24, 2012
                                              8:30am-4:00pm
MICROSOFT OFFICE WORD 2010:                   Course: 20131-0000008
ADvANCED
Learn to explore integration methods,
embed an Excel worksheet, link an Excel       MICROSOFT OFFICE ExCEl 2010: BASIC
chart, embed a PowerPoint slide, insert a     Learn to understand the Office 2010 suite,
Word file and hyperlinks, import a table      start and exit an Office program, view the

34      Century.edu/ContinuingEd | 651.779.3341
                                                       Computer basics
Office 2010 user interface, create and save      $25.	Online	book	code	2LEF0234.	
a file, open a file and save it with a new       Prerequisite: Excel Basic.
name, view and print your work, get help
and close a file . REQUIRED TEXTBOOK:            All classes take place at Century
Illustrated Course Guide: Microsoft Office       College, East Campus, Room 2207
Excel 2010 Basic,	approximately	$25.	            Class Fee: $139
Online book code 2LEF0233 .                      7 POST Credits

All classes take place at Century                Wednesday, October 19, 2011
College, East Campus, Room 2207                  8:30am-4:00pm
Class Fee: $139                                  Course: 20123-002099
7 POST Credits
                                                 Tuesday & Thursday, December 6 & 8,
Wednesday, October 12, 2011                      2011
8:30am-4:00pm                                     5:30pm-9:00pm
Course: 20123-002096                             Course: 20123-002100

Tuesday, November 29 & Thursday,                 Tuesday, December 13, 2011
December 1, 2011                                 8:30am-4:00pm
5:30pm-9:00pm                                    Course: 20123-002101
Course: 20123-002097
                                                 Wednesday & Thursday, February 8 & 9,
Tuesday, December 6, 2011                        2012,
8:30am-4:00pm                                    5:30pm-9:00pm
Course: 20123-002098                             Course: 20125-001777

Tuesday, January 31 & Thursday, February         Tuesday, March 27, 2012,
2, 2012                                          8:30am-4:00pm
5:30pm-9:00pm                                    Course: 20125-001778
Course: 20125-001773
                                                 Wednesday, April 25, 2012
Tuesday, March 20, 2012                          8:30am-4:00pm
8:30am-4:00pm                                    Course: 20125-001779
Course: 20125-001774
                                                 Monday, June 11, 2012
Wednesday, April 18, 2012                        8:30am-4:00pm
8:30am-4:00pm                                    Course: 20125-001780
Course: 20125-001775
                                                 Wednesday, August 8, 2012
Wednesday, May 30, 2012                          8:30am-4:00pm
8:30am-4:00pm                                    Course: 20131-000010
Course: 20125-001776

Wednesday, August 1, 2012                        MICROSOFT OFFICE ExCEl 2010:
8:30am-4:00pm                                    ADvANCED
Course: 20131-000009                             Learn to plan and design a PivotTable
                                                 report, create PivotTable report, change
                                                 PivotTable’s summary function and design,
MICROSOFT OFFICE ExCEl 2010:                     filter and sort PivotTable data, update a
INTERMEDIATE                                     PivotTable report, change a PivotTable’s
Learn to manage workbook data, using             structure and format, and use the
tables, analyzing table data, automating         GETPIVOTDATA function . REQUIRED
worksheet tasks, enhancing charts, using         TEXTBOOK: Illustrated Course Guide:
what if analysis . REQUIRED TEXTBOOK:            Microsoft Office Excel 2010 Advanced,
Illustrated Course Guide: Microsoft Office       approximately	$25.	Online	book	code	
Excel 2010 Intermediate, approximately

                                             Century.edu/ContinuingEd | 651.779.3341   35
Computer basics
2LEF0232 . Prerequisite: Excel Basic          Tuesday, May 15, 2012
and Intermediate.                             8:30am-4:00pm
                                              Course: 20125-001785
All classes take place at Century
College, East Campus, Room 2207               Thursday, July 26, 2012
Class Fee: $139                               8:30am-4:00pm
7 POST Credits                                Course: 20131-000012

Wednesday, October 26, 2011
8:30am-4:00pm                                 MICROSOFT OFFICE POWERPOINT
Course: 20123-002102                          2010: ADvANCED
                                              Learn to work with charts in PowerPoint,
Thursday, December 15, 2011                   change chart design and style, customize
 8:30am-4:00pm                                a chart layout, format chart elements,
Course: 20123-002103                          animate a chart, embed an Excel chart,
                                              link an Excel worksheet, update a linked
Thursday, March 29, 2012
                                              Excel worksheet . REQUIRED TEXTBOOK:
8:30am-4:00pm
                                              Illustrated Course Guide: Microsoft Office
Course: 20125-001781
                                              PowerPoint 2010 Advanced, approximately
Wednesday, May 2, 2012                        $25.	Online	book	code	2LEF0235.	
8:30am-4:00pm                                 Prerequisite: PowerPoint Basic.
Course: 20125-001782
                                              All classes take place at Century
Wednesday, June 13, 2012                      College, East Campus, Room 2207
8:30am-4:00pm                                 Class Fee: $139
Course: 20125-001783                          7 POST Credits

Wednesday, August 15, 2012                    Wednesday, November 9, 2011
8:30am-4:00pm                                 8:30am-4:00pm
Course: 20131-000011                          Course: 20123-002105

                                              Tuesday, March 13, 2012
MICROSOFT OFFICE POWERPOINT                   8:30am-4:00pm
2010: BASIC                                   Course: 20125-001786
Learn to understand the Office 2010 suite,
start and exit an Office program, view the    Tuesday, May 22, 2012
Office 2010 user interface, create and save   8:30am-4:00pm
a file, open a file and save it with a new    Course: 20125-001787
name, view and print your work, get help
and close a file . REQUIRED TEXTBOOK:
                                              Monday, August 6, 2012
Illustrated Course Guide: Microsoft Office
                                              8:30am-4:00pm
PowerPoint 2010 Basic,	approximately	$25.	
Online book code 2LEF0196 .                   Course: 20131-000013

All classes take place at Century
                                              MICROSOFT OFFICE ACCESS 2010:
College, East Campus, Room 2207
Class Fee: $139                               BASIC
7 POST Credits                                Learn to understand the Office 2010 suite,
                                              start and exit an Office program, view the
Thursday, November 3, 2011                    Office 2010 user interface, create and save
8:30am-4:00pm                                 a file, open a file and save it with a new
Course: 20123-002104                          name, view and print your work, get help
                                              and close a file . REQUIRED TEXTBOOK:
Thursday, March 1, 2012                       Illustrated Course Guide: Microsoft Office
8:30am-4:00pm                                 Access 2010 Basic,	approximately	$25.	
Course: 20125-001784                          Online book code 2LEF0230 .


36     Century.edu/ContinuingEd | 651.779.3341
                                                        Computer basics
All classes take place at Century                create charts, modify charts, apply chart
College, East Campus, Room 2207                  types, create multicolumn reports, use
Class Fee: $159                                  domain functions . REQUIRED TEXTBOOK:
8 POST Credits                                   Illustrated Course Guide: Microsoft office
                                                 Access 2010 Advanced, approximately
Tuesday & Thursday, February 14 & 16, 2012       $25.	Online	book	code	2LEF0229.	
5:00pm-9:00pm                                    Prerequisite: Access Basic and
Course: 20125-001788                             Intermediate

Thursday, April 26, 2012                         All classes take place at Century
8:00am-4:30pm                                    College, East Campus, Room 2207
Course: 20125-001789                             Class Fee: $159
                                                 8 POST Credits
Thursday, July 12, 2012
8:00am-4:30pm                                    Wednesday, November 2, 2011
Course: 20131-000014                             8:00am-4:30pm
                                                 Course: 20123-002106
Thursday, August 2, 2012
8:00am-4:30pm                                    Monday, May 21, 2012
Course: 20131-000015                             8:00am-4:30pm
                                                 Course: 20125-001791

MICROSOFT OFFICE ACCESS 2010:                    Monday, July 23, 2012
INTERMEDIATE                                     8:00am-4:30pm
Learn to create multi-table queries, apply       Course: 20131-000018
sorts and view SQL, develop criteria,
create calculated fields, build summary          Monday, August 13, 2012
queries, build crosstab queries, build           8:00am-4:30pm
PivotTables and Pivot Charts . REQUIRED          Course: 20131-000019
TEXTBOOK: Illustrated Course Guide:
Microsoft Office Access 2010 I
ntermediate,	approximately	$25.	Online	          For class information, call Joan
book code 2LEF0231 . Prerequisite:               Peterson at 651.773.1743 or email
Access Basic.                                    joan.peterson@century.edu.

All classes take place at Century
College, East Campus, Room 2207
lass Fee: $159                                   Would you like to bring these
8 POST Credits
                                                 training programs to your
Thursday, May 3, 2012                            business/organization?
8:00am-4:30pm
Course: 20125-001790                             Employers, are you looking for a way to
                                                 increase the effectiveness of your
Thursday, July 19, 2012                          supervisors? For the easiest way to train
8:00am-4:30pm                                    your supervisors and managers, let Century
Course: 20131-000016                             College customize our leadership program
                                                 environment and deliver it to your
Thursday, August 9, 2012                         supervisory staff at your site or ours, in the
8:00am-4:30pm                                    most convenient format for an attractive
Course: 20131-000017                             price .

                                                 Contact Joan Peterson at
MICROSOFT OFFICE ACCESS 2010:
                                                 651.773.1743 or joan.peterson@
ADvANCED
Learn to apply advanced formatting,              century.edu
control layout, set advanced print layout,

                                             Century.edu/ContinuingEd | 651.779.3341      37
registration
Registration for training is handled on a first-     CONFIRMATION
come, first-served basis with priority given to      Your class reservation is confirmed by payment
the Century College Law Enforcement                  of fee . You will be notified only if your class has
Training Member Agencies . Century College           been canceled or filled .
reserves the right to limit the number of
                                                     CANCEllATION
officers from one member agency where
                                                     Sorry, we cannot issue refunds for cancellations
space is limited and where the course is in
                                                     received within 3 business days of the first
high demand . If a course should fill, officers
                                                     class date .
will be put on a waiting list . If enrollment
allows, member agencies may also register            Should a class be canceled due to insufficient
part-time and nonlicensed personnel on the           enrollment, you will receive a full refund .
tuition-fee basis . Non-member Police                Please include 2 phone numbers and an email
Department/County Sheriff’s Department               address so that we may notify you of any
personnel are encouraged to register for the         changes in the status of your class .
courses listed if there is space available . The
number of enrollments from individual                SEvERE WEAThER
agencies may be limited in some cases in             1 . Announcements regarding closings are
order to accommodate all member agencies                 broadcast on WCCO 830AM . Closings of state
fairly . Registration is confirmed by your               offices/agencies include Century College .
registration and/or payment of fees .                2 . Check our website at century .edu for
                                                         closings or cancellations .

4 Easy Ways to Sign-up!                              ACCESSIBIlITy & ACCOMMODATIONS
                                                     If you need a reasonable accommodation for
Sign up early, Some classes have limited             a disability (e .g ., wheelchair accessibility,
enrollments .                                        interpreter, Braille or large print materials)
                                                     such an accommodation can be made available


1
        BY PHONE                                     upon advance request . Please contact our
        Call 651 .779 .3341 during office            Disability Access Center to make arrangements
        hours . You will be asked to provide         as soon as possible . Phone 651 .779 .3355 or
the registration information requested in the        651 .773 .1715 TTY .
link below . Credit card payment only .
                                                     Information in this schedule is also available


2
        BY FAX                                       in an alternate format in compliance with
        Dial 651 .779 .5802 . Send completed         ADA requirements . Phone 651 .779 .3355 or
        registration information requested .         651 .773 .1715 TTY for information .
Credit card payment or completed business
purchase order only .                                This document can be made available in
                                                     alternative formats to individuals with


3
         BY MAIL                                     disabilities by calling 651 .779 .3354,
         Send completed registration form            1 .800 .228 .1978 or through the Minnesota
         and provide credit card information,        Relay Service at 1 .800 .627 .3529 .
business purchase order, or separate check
for exact amount of each class (to facilitate        NONDISCRIMINATION POlICy
refunds should one of your requested classes         In accordance with the administrative rules of
be filled) . Please keep copies for your records .   the Minnesota POST Board and the Policy of
                                                     Century College, all people shall be eligible for
Mail to:                                             enrollment in any program regardless of race,
Century College Continuing Education and             color, religion, sex, national origin, residency,
Customized Training (CECT)                           marital status, or physical disabilities .
3300 Century Avenue North
White Bear Lake, MN 55110                            QuESTIONS?
                                                     Call our helpful Customer Service staff at


4
        IN PERSON                                    651 .779 .3341 .
        Come to Room 2330 on the EAST
        Campus .                                     lOCATION
                                                     Century College is conveniently located at
Office Hours: Mon .-Thurs ., 8:00am-7:00pm,          Century Avenue North (Hwy 120) just north of
Fri ., 8:00am-4:00pm                                 I-694 in White Bear Lake . For directions, call
                                                     651 .779 .3930 .


38        Century.edu/ContinuingEd | 651.779.3341
                                                      registration Form
•	 All	information	is	required.	In	order	to	not	have	duplicate	transcripts,	please	complete	
   Date of Birth .
•	 Only	ONE	person	per	registration	form.	Form	may	be	duplicated.
•	 Mail	to:		Century	College	CECT,	East	Campus,	3300	Century	Ave.	North,	White	Bear	Lake,	
   MN 55110 or fax 651 .779 .5802 .
•	 Please	provide	two	phone	numbers	in	case	we	need	to	call	regarding	a	cancellation.




   Century College - Continuing Education and Customized Training
     law Enforcement Training Registration
             3300 Century Avenue North, White Bear Lake, MN 55110
               Registration Phone: 651 .779 .3341/Fax: 651 .779 .5802




Name____________________________________________________________

Date of Birth______________________ Phone____________________________

Address __________________________________________________________

City________________________________________State______ Zip_________

Email Address_______________________________________________________

Cell Phone/Alternate Phone Number ______________________________________



Agency Name______________________________________________________

Agency Phone______________________________________________________



Course Title________________________________________________________

Course #____________________________ Course Date_____________________

Training Officer/Supervisor’s Signature_____________________________________



Please charge to my     ___ VISA     ___ MasterCard       ___ Discover

Card # ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___

Cardholder’s Name__________________________________ Exp . Date _________

Signature__________________________________________________________




                                           Century.edu/ContinuingEd | 651.779.3341      39
information
PARKING                                          PAyMENT
WEST campus parking is on the north side         Member agencies will be billed on a
of the building . Use the Theater entrance       quarterly basis according to the contract
for Art and Music classes . EAST campus          for their number of SLOTS purchased .
parking is most plentiful on the northeast
side of the building . Lot C is convenient for
most classes in this catalog .                    About Law Enforcement
                                                  Continuing Education
CENTuRy COllEGE BOOKSTORE
651.779.3284                                      Courses
The Bookstore is located on the lower level       PosT Credits
of the WEST Campus .                              Peace officers who successfully complete
                                                  the courses listed in this catalog will
Monday - Thursday: 7:30am -7:00pm,                receive peace officer continuing
Friday: 7:30am-3:00pm                             education credits as indicated .
http://centurybooks .collegestoreonline .
com                                               Visit our Web site at century .edu/
                                                  continuinged and go to catalogs – click
                                                  “law enforcement”!




                                                            Century College




40      Century.edu/ContinuingEd | 651.779.3341
Continuing Education for Law Enforcement

New for 2011-2012
NEW! Emotional Intelligence & Effectiveness in Public Safety
Research shows that 85 percent of what sets successful public safety personnel apart
from struggling personnel is their ability to use Emotional Intelligence (EI) effectively. EI is
a type of intelligence that involves the ability to monitor one’s own and others’
emotions, to discriminate among them, and to use the information to guide one’s thinking
and actions. It has major impact over our ability to influence others, resolve conflict, and
see our own actions more clearly in times of stress. EI is particularly important because
public safety personnel engage in managing conflict on a daily basis. It also influences
our personal and professional relationships as well as our general happiness and
satisfaction with our lives. People with strong Emotional Intelligence competencies tend
to be more successful professionally and more able to make positive changes at work.

Topics include:
•	 Introduction	to	EQ
•	 The	Emotional	and	Rational	Brain
•	 The	Importance	of	EQ	and	Public	Safety	Personnel	Effectiveness
•	 Measuring	Our	Emotional	Intelligence
•	 The	Cost	of	Weak	Emotional	Intelligence	–	Personally	and	Professionally
•	 Maintaining	/	Improving	Emotional	Intelligence

Lisa Lynn, Century Instructor

Wednesday,	May	23,	2012
4 POST Credits
8:30am-12:30pm
EAST Rm 2313
Course: 20125-001814.
$135

NEW! Critical Thinking in the Workplace
Take	a	step	back	and	look	from	the	outside	in	with	an	open	and	rational	mind	–	this	is	the	
impetus of a critical thinker. So often, our perspective is skewed by unintentional bias.
Being able to recognize bias and look at a situation with multiple perspectives is a method
used to break through thinking limitations. Critical thinking allows you to get at what lies
underneath and then generate productive ideas. You will learn to:
•	 Be	an	appropriate	skeptic
•	 Ask	questions	that	are	thought	provoking	and	relevant
•	 Gather	and	assess	information	before	interpreting
•	 Develop	criteria	to	measure	interpretations	against
•	 Understand	implications	and	consequences	of	interpretations
•	 Generate	productive	ideas	based	on	a	foundation	of	critique

Jeannette	Grace,	Century	Instructor

Thursday, August 16, 2012
4 POST Credits
8:30am-12:30pm
EAST Rm 2313
Course: 20131-000002
$135
                                                                                               Nonprofit Org.
                                                                                               U.S. Postage
                                                                                                   PAID
                                                                                              Permit No. 4323
                                                                                              Twin	Cities,	MN


                                                                                     ADDRESS	SERVICE	REQUESTED

3300 Century Avenue North
White	Bear	Lake,	MN	55110

century.edu


Century College is a great resource for law
enforcement continuing education credits.
I have never received a poor class review.

											–	Captain	Jack	Kettler
             Oakdale Police Department



Century College is an equal opportunity, affirmative action employer and educator,
and a member of the Minnesota State Colleges and Universities system.

				
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