2011-2012 Law Enforcement 651.779.3341 century.edu/continuinged Continuing Education & Customized Training POLICE OFFICERS CORRECTIONS STAFF SECURITY PROFESSIONALS PRIVATE DETECTIVES PROBATION OFFICERS Continuing Education for Law Enforcement New for 2011-2012 NEW! Project Management in Public Safety (Hybrid Classroom/Online) Learn to manage projects of varying sizes and difficulty in the public safety discipline. This course will provide activities to simulate selecting or analyzing an organization for an issue, procedure, process, problem, or service that can be improved or developed. You will be provided resources concerning how to design, develop, implement, evaluate, and make necessary improvements or modifications to the project. This course will also focus on presenting all the project stages and final project results in written, multi-media, and verbal formats. See page 13. Crime Scene Investigation Certificate Prepare to enter the exciting field of crime scene investigation (CSI) or further develop your skills and expertise in this area. Our comprehensive certificate program presents many aspects of forensic science useful to police officers, detectives, crime scene technicians, attorneys, paralegals, private and fraud investigators, insurance and medical fraud investigators, or anyone interested in this popular and fascinating subject. Program Components: • Intro to Forensic Photography (also offered online) • Photoshop for Forensics I • Photoshop for Forensics II • Basics of Forensics Science • Computer Forensics • Crime Mapping Unit I • Crime Mapping Unit II • Homeland Defense • Interrogation and the Gentle Art of Persuasion • Interviewing and the Art of Communication • Understanding Criminal Investigation See page 5. AND MUCH MORE…. See Details Inside! Table of Contents Basic Narcotics Investigation . . . . . . . . . . . . 16 Creating Balance . . . . . . . . . . . . . . . . . . . . . . 16 Basic Report Writing . . . . . . . . . . . . . . . . . . . 15 Microsoft Office Access 2007/2010: Basics of Forensic Science . . . . . . . . . . . . . . . 7 Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 & 36 Bloodborne Pathogens and Microsoft Office Access 2007/2010: Hazardous Materials . . . . . . . . . . . . . . . . . . . 12 Intermediate . . . . . . . . . . . . . . . . . . . . . . 32 & 37 Building Employee Engagement: Microsoft Office Access 2007/2010: Managing Talent and Advanced . . . . . . . . . . . . . . . . . . . . . . . . .33 & 37 Building Commitment . . . . . . . . . . . . . . . . . . . 25 Microsoft Office Excel 2007/2010: Computer Forensics: Digital Basic . . . . . . . . . . . . . . . . . . . . . . . . . . , , 30 & 34 Security & Investigation . . . . . . . . . . . . . . . . . 7 Microsoft Office Excel 2007/2010: Crash Scene Investigation . . . . . . . . . . . . . . . 8 Intermediate . . . . . . . . . . . . . . . . . . . . . . 31 & 35 Crime Mapping Unit I . . . . . . . . . . . . . . . . . . . 7 Microsoft Office Excel 2007/2010: Crime Mapping Unit II . . . . . . . . . . . . . . . . . . 8 Advanced . . . . . . . . . . . . . . . . . . . . . . . . .31 & 35 Crime Scene Certificate Program . . . . . . . . . 5 Microsoft Office PowerPoint Critical Incidents . . . . . . . . . . . . . . . . . . . . . . 11 2007/2010: Basic . . . . . . . . . . . . . . . . . . .32 & 36 Critical Thinking in the Workplace . . . . . . . .Cov Microsoft Office PowerPoint Customer Service Training: 2007/2010: Advanced . . . . . . . . . . . . . .32 & 36 Developing Powerful Presentations . . . . . . . . 25 Microsoft Office Word 2007/2010: DWI Enforcement Update . . . . . . . . . . . . . . . 14 Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 & 33 Effective Business Writing Workshop . . . . . . 26 Microsoft Office Word 2007/2010: Emotional Intelligence and Effectiveness Intermediate . . . . . . . . . . . . . . . . . . . . . . 29 & 33 in Public Safety – NEW! . . . . . . . . . . . . . . . .Cov Microsoft Office Word 2007/2010: Exceeding Customer Expectations . . . . . . . . . 17 Advanced . . . . . . . . . . . . . . . . . . . . . . . . 29 & 34 Foundations of Intelligence Motivation That Gets Results . . . . . . . . . . . . 16 & Crime Analysis – NEW! . . . . . . . . . . . . . . . 10 Performance Management: Foundations of Public Safety – NEW! . . . . . . 12 Effective Strategies for Gang Murder Investigation . . . . . . . . . . . . . . 10 Improved Employee Performance . . . . . . . . . 22 Gang Violence and What You Photoshop for Forensics I . . . . . . . . . . . . . . . . 6 Need to Know – NEW! . . . . . . . . . . . . . . . . . 12 Photoshop for Forensics II . . . . . . . . . . . . . . . 7 Generational Diversity in Preparing for Leadership: What the Workplace . . . . . . . . . . . . . . . . . . . . . . . . 21 It Takes to Lead Effectively . . . . . . . . . . . . . . 27 Homeland Defense (online course) . . . . . . . . 8 Principles of Supervision . . . . . . . . . . . . . . . . 21 How to Build High Performance Teams . . . . . . 22 Principles of Successful Intelligence and Crime Analysis Professionalism at Work . . . . . . . . . . . . . . . . 18 Methods I – NEW! . . . . . . . . . . . . . . . . . . . . . 10 Project Management . . . . . . . . . . . . . . . . . . . 26 Intelligence and Crime Analysis Project Management in Methods II – NEW! . . . . . . . . . . . . . . . . . . . . 10 Public Safety – NEW! . . . . . . . . . . . . . . . . . . 13 Interrogation and the Gentle Reading a Crime Scene and Art of Persuasion . . . . . . . . . . . . . . . . . . . . . . 9 Mastering Interrogation . . . . . . . . . . . . . . . . . 11 Interviewing and the Art Responding to Conflict: Strategies of Communication . . . . . . . . . . . . . . . . . . . . . 9 for Improved Communication . . . . . . . . . . . . . 22 Intro to Forensic Photography . . . . . . . . . . . . 5 Sex Crimes . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Intro to Forensic Photography Stop the Problem Solving Paralysis . . . . . . . . 17 (online course) . . . . . . . . . . . . . . . . . . . . . . . . 6 Tactical Communications – NEW! . . . . . . . . Cov Introduction to Forensic Science . . . . . . . . . . 11 The Ethical Leader . . . . . . . . . . . . . . . . . . . . . 23 Introduction to Shaken Baby The “G” Factor . . . . . . . . . . . . . . . . . . . . . . . . 17 Syndrome/Abuse Head Trauma The Psychology of Criminal in Children for Law Enforcement Conduct – NEW! . . . . . . . . . . . . . . . . . . . . . . 13 /Corrections Professionals . . . . . . . . . . . . . . . 14 Time Management: Work Lead, Listen and Build: Creating Smarter Not Harder . . . . . . . . . . . . . . . . . . . . 25 Success through Coaching . . . . . . . . . . . . . . . 21 Understanding Criminal Investigation . . . . . . 9 Leading Change . . . . . . . . . . . . . . . . . . . . . . . 24 Use of Force Refresher . . . . . . . . . . . . . . . . . . 13 Legal Considerations: What Every What Law Enforcement/Corrections Supervisor Needs to Know . . . . . . . . . . . . . . 24 Need to Know About Fetal Managing Stress and Alcohol Spectrum Disorder (FASD) . . . . . . . . 15 Century.edu/ContinuingEd | 651.779.3341 1 Century College Law Enforcement Member Agencies 2010-2011 Police Departments Railways: • Bayport • Canadian Pacific • Cottage Grove • Crystal Security • Hudson • Hennepin County Property Services • Lakes Area Security • Lino Lakes • Maple Grove • Maplewood • Metro Transit • Minnesota State Patrol • Minnesota Department of Human Services, Office of Special Investigations • Mounds View • New Brighton • Newport • New Hope • Northfield • North St. Paul • Oak Park Heights • Oakdale “It is a pleasure to work with Century • St. Paul • St. Paul Park College Continuing Education • Stillwater Department . I have always had • West St. Paul prompt and reliable service .” • White Bear Lake • Woodbury KiM PETErsEn Sheriff’s Departments: Woodbury PoLiCE dEPArTMEnT • Chisago County • Pine County • Ramsey County • Washington County Correctional Facilities: • Faribault • Lino Lakes • Oak Park Heights • Red Wing • St. Cloud • Shakopee • Stillwater • Minnesota Department of Corrections 2 Century.edu/ContinuingEd | 651.779.3341 Welcome Learn the skills you need, during Currently, 43 law enforcement times that fit your busy schedule! agencies, correctional facilities and We offer up-to-date and innovative security agencies have joined the training programs to address the 2011-2012 Slot Program . current and future needs of those in law enforcement, corrections, Please call me with your questions, concerns, and suggestions about your probation officers, private detectives law enforcement training needs . and security personnel . Our I consider it a privilege to work with knowledgeable instructors are law enforcement, security, and experienced in teaching adult correctional professionals . learners and law enforcement personnel, and our courses meet Thank you for your continued support the requirements of Peace Officer and partnership . Standards and Training (POST) continuing education . Join our Slot Program and get the best value for your money! Joan Peterson • Purchase 1-5 slots at $595 each, 651 .773 .1743 or or 6+ at $445 each. joan .peterson@century .edu • Each slot purchased allows you to send one full-time, licensed law enforcement officer or dispatcher to any course in the catalog for an entire year . • Your agency will also gain a seat on the Century College Law Enforcement Advisory Committee . • Slots are assigned to an agency, not an individual . “Century College has been a great resource for our agency .” CrysTAL PoLiCE dEPArTMEnT Century.edu/ContinuingEd | 651.779.3341 3 Member Agency Advisory Committee Laura Eastman Dave Rudolph Bayport Police Department New Hope Police Department Tracy Graves Curt Montgomery Canadian Pacific Railway Newport Police Department Steve Pouti Tom Lauth Chisago County Sheriff’s Department North St . Paul Police Department Mike Coffey Brian DeRosier Cottage Grove Police Department Oak Park Heights Police Department Stephanie Fealy Dale Peterson Crystal Police Department Oak Park Heights – MCF Joan Hunter Jack Kettler Faribault – MCF Oakdale Police Department Bill Collumbien Steve Ovick Hennepin County Property Services Pine County Sheriff’s Department Security Brad Camitsch Paul Larson Ramsey County Sheriff’s Department Hudson Police Department Judi Mickelson Kevin Stenson Red Wing – MCF Lakes Area Police Department Mark Pierce Robert Loose Saint Paul Police Department Lino Lakes – MCF Michael Monahan Dale Haggar St . Paul Park Police Department Lino Lakes Police Department Janel Frank Dan Wills Shakopee – MCF Maple Grove Police Department John Gannaway Michael Sargent Stillwater Police Department Maplewood Police Department Becky Koller Joseph Cardenas Stillwater - MCF Metro Transit Police John Warneke Clifford Anderson Washington County Sheriff’s Minnesota Department of Corrections Department Ralph Schmidt Brian Sturgeon Minnesota Department of Human West St . Paul Police Department Services, Office of Special Investigations Lynne Bankes Brad Ouart White Bear Lake Police Department Minnesota State Patrol Jay Alberio Tom Kinney Woodbury Police Department Mounds View Police Department Mary Bitzan-Hieb New Brighton Police Department 4 Century.edu/ContinuingEd | 651.779.3341 Crime scene investigation PROGAM COMPONENTS Complete the following 11 courses: • Intro to Forensic Photography (also offered online) Crime scene • Photoshop for Forensics I • Photoshop for Forensics II investigation • Basics of Forensics Science • Computer Forensics Certificate • Crime Mapping Unit I • Crime Mapping Unit II Prepare to enter the exciting field • Homeland Defense • Interrogation and the Gentle Art of of crime scene investigation (CSI) Persuasion or further develop your skills and • Interviewing and the Art of expertise in this area . Our Communication comprehensive certificate program • Understanding Criminal Investigation presents many aspects of forensic science useful to police officers, WhO ShOulD ATTEND? detectives, crime scene technicians, • Law enforcement personnel attorneys, paralegals, private and • Medical employees fraud investigators, insurance and • Private and fraud investigators medical fraud investigators, or • Paralegals and attorneys anyone interested in this popular • Insurance and medical fraud and fascinating subject . investigators • Security professionals • Others with related interest This program was developed under a National Science Foundation hOW DO I EARN ThE “CSI” Grant “Investigative Sciences and CERTIFICATE? Law Enforcement Technology” To earn the CSI certificate, you must awarded to Century College in 2005 . complete all 11 courses and you will receive a special certificate . It is also For more information on the possible to enroll in individual courses CSI certificate, contact Joan which meet your particular needs . To Peterson at 651.773.1743 or email register for the Crime Scene Investigation email@example.com. (CSI) Certificate program, call 651 .779 .3341 . Crime scene investigation INTRO TO FORENSIC PhOTOGRAPhy Photographic documentation of evidence is important in many aspects of a case, from simply recording the condition of evidence to enhancing details that may not be discernable to the human eye . This training seminar is designed to introduce the concepts of forensic photography to law enforcement officers and others . Some of the topics covered include: the Century.edu/ContinuingEd | 651.779.3341 5 Crime scene investigation uses of forensic imaging, tools needed Holly Borrelli, Century Instructor for the job, alternate light sources, and techniques beyond photography . Estimated student time for Completion: 4 hrs Holly Borrelli, Century Instructor Format: D2L with no instructor Involvement-totally self-instructional Friday, February 3, 2012 4 POST Credits 4 POST Credit 12:00-4:00pm Fall EAST Rm 2313 Course Number: 20123-002049 Course: 20125-001702 $169 $135 Winter/Spring INTRO TO FORENSIC PhOTOGRAPhy Course Number: 20125-001701 (Online) $169 Photographic documentation of evidence is important in many aspects of a case, from simply recording the condition of PhOTOShOP FOR FORENSICS I AND II evidence to enhancing details that may These training seminars are designed not be discernable to the human eye . This to meet the needs of law enforcement online tutorial is designed to introduce the personnel and others who are currently concepts of forensic photography to law using or considering digital enhancement enforcement officers and others . Some of photographs in a forensic application . of the topics covered include: the uses of This is a hands-on course using Adobe forensic imaging, tools needed for the job, Photoshop CSII . Each participant will alternate light sources, and techniques complete the lessons using a Macintosh beyond photography . This course is computer . delivered entirely online . You will need Internet connection and an email address . Photoshop for Forensics I When you register, you will receive a user This course will cover basic Photoshop name, password, and login instructions and raster imaging techniques such as via email . You may register and begin adjustment layers, resolution, history logs this course at anytime; you will have four and exposure correction . weeks to complete . 6 Century.edu/ContinuingEd | 651.779.3341 Crime scene investigation Holly Borrelli, Century Instructor COMPuTER FORENSICS: DIGITAl SECuRITy & INvESTIGATION Friday, February 17, 2012 This eight-hour training session will 4 POST Credits focus on the issues law enforcement 12:00-4:00pm personnel face involving digital evidence EAST Rm 2381 (MAC Lab) and computer forensics . Participants will Course: 20125-001703 learn the basic theory behind computer $135 forensics and how digital data is written, stored, and deleted among a variety of devices . Participants are encouraged to Photoshop for Forensics II bring a laptop to class . Topics will include: This course will cover intermediate and computer forensics as a law enforcement advanced techniques such as subtraction, profession; digital evidence collection (bag demultiplexing, de-interlacing, channel & tag); legal and ethical considerations mixing . Prerequisite: Photoshop for with computer forensics; email Forensics I investigations; cell phone technologies; and automated computer forensic tools . Holly Borrelli, Century Instructor Andrew Crouse, Sergeant and Century Friday, February 24, 2012 Instructor 4 POST Credits 12:00-4:00pm Wednesday, October 19, 2011 EAST Rm 2381 (MAC Lab) 8 POST Credits Course: 20125-001704 8:00am-5:00pm $135 EAST Rm 1765 Course: 20123-002050 BASICS OF FORENSIC SCIENCE $235 Working in law enforcement but too busy with your day-to-day responsibilities to give time and energy to learning new CRIME MAPPING uNIT I & II concepts and technologies? Gain an The Crime Mapping series is designed increased awareness and understanding for persons having access to and of the current technologies and techniques wanting to learn the ESRI ArcGIS set in medico-legal (forensic) science, as of computerized mapping tools . The well as what lies in the future . Topics to examples and exercises used in class are be covered include: roles and specialties law enforcement oriented, but participants of forensic scientists; crime scene from other disciplines will also benefit . processing with forensic analysis in mind; The software is designed for literally any overview of forensic laboratory equipment, data with location information . The Crime including microscopy, HPLC, mass Mapping Units offer hands-on classes and spectrophotometry, DNA electrophoresis, you will learn how to make GIS maps . fingerprint analysis techniques; analysis of physical evidence, including hair, fibers, paint; and analysis of biological evidence, Crime Mapping unit I including forensic toxicology, serology, What is crime mapping and what is a DNA . geographic information system? Learn the answers to these questions through Pamela Thinesen, M .S ., Century Instructor illustrated examples provided in the ArcGIS Computer Software programs . You Wednesday, April 11, 2012 will become familiar with its common 4 POST Credits functions and will execute a series of 8:00am-12:00pm exercises to load crime data, geocode it, EAST Rm 2311 map it, change symbols, zoom to an area Course: 20125-001705 of interest, and remove superfluous map $135 Century.edu/ContinuingEd | 651.779.3341 7 Crime scene investigation information . You will also learn to prepare Thursday, October 6, 2011 and print a document (map) including a 3 POST Credits title, legend, north arrow, scale, etc . You 6:00-9:00pm will leave with sufficient skills to create EAST Rm 1730 simple maps . Course: 20123-002052 $110 Doug Hicks, Century Instructor Tuesday, October 4, 2011 hOMElAND DEFENSE 3 POST Credits ONlINE COuRSE 6:00-9:00pm Delivered entirely online, this course is EAST Rm 1731 designed to provide an overview and Course: 20123-002051 assessment of the homeland security $110 program . It will focus on issues related to terrorism, infrastructure protection, and local, state, and federal efforts to Crime Mapping unit II prevent terrorism, and will also address Building on the skills learned in Crime preparedness and response to terrorist Mapping Unit 1, you will learn how to attacks and constitutional issues related label your data, customize your labels, to homeland defense . You will need categorize your crimes and add counts to Internet connection and an email address . the legend . The course also teaches how When you register, you will receive a user to query spatially and by data attributes, name, password, and login instructions and how to manually correct geocoding via email . You may register and begin errors . As in Unit I, you will learn through this course at any time; you will have four hands-on exercises in class . You may weeks to complete . expect to develop additional skills and knowledge to confidently tackle more Estimated student time for complex maps . completion: 4 hrs Format: D2L with no instructor Doug Hicks, Century Instructor Involvement-totally self-instructional 4 POST Credits 8 Century.edu/ContinuingEd | 651.779.3341 Crime scene investigation Fall 2011 Friday, March 2, 2012 $169 8 POST Credits Course: 20123-002053 8:00am-5:00pm EAST Rm 2313 Winter/Spring 2012 Course: 20125-001708 $169 $235 Course: 20125-001706 uNDERSTANDING CRIMINAl INTERROGATION AND ThE INvESTIGATION GENTlE ART OF PERSuASION CSI and similar TV programs have Noncooperative individuals require generated much interest and brought a unique set of interview and criminal investigation into the public interrogation strategies . Learn from a eye . Real strategies for success, master investigator who has developed however, depend on sticking to the techniques for use in hostile and basics of crime scene investigation . The noncooperative situations . Interrogation investigator or patrol officer responding skills include persuasion strategies, to a crime has a great impact on the question formulation, motivation, outcome of the investigation . He/she rationalization, probing, and negotiating . must understand the responsibilities of Real cases and interrogations will be the first officer: protecting the scene, studied and small group participation searching strategies, identifying and is required . For the most complete documenting evidence, identifying and learning experience, you should pair this interviewing of victims, witnesses and class with Interviewing and the Art of suspects, and understanding the follow- Communication . up or latent investigative process . This is an intermediate-to-advanced level Everett Doolittle, PhD, Century Instructor investigative class . Friday, March 23, 2012 Everett Doolittle, PhD, Century Instructor 8 POST Credits 8:00am-5:00pm Wednesday, April 4, 2012 EAST Rm 2313 4 POST Credits Course: 20125-001707 8:30am-12:30pm $235 EAST Rm 2313 Course: 20125-001709 $135 INTERvIEWING AND ThE ART OF COMMuNICATION Poor interviewing skills result in failed cases . Good interviewers do more than ask questions – they negotiate, motivate, “Very strong communication and and resolve conflict in order to gather information distribution . Good selection critical information . Do you have the skills to conduct successful interviews? of classes .” In this session, you will learn motivation strategies, five steps of conflict resolution, biLL nAgEL and the cognitive interview process . You will gain skill with in-class practice of TrAining dirECTor these techniques . MCF – Lino LAKEs Everett Doolittle, PhD, Century Instructor Century.edu/ContinuingEd | 651.779.3341 9 other Law Enforcement/Corrections/ security related Programs NEW! FOuNDATIONS OF 11:00am-2:00pm INTEllIGENCE & CRIME ANAlySIS EAST Rm 3618 Professionals in law enforcement, criminal Course: 20123-002134 justice, and other public safety areas will $460 study the history of the intelligence cycle and the processes and functions of an analysis unit . You will study implementation NEW! INTEllIGENCE AND of the intelligence cycle within an agency CRIME ANAlySIS METhODS II and community in order to develop (hybrid Classroom/Online) information to support stakeholders and Professionals in law enforcement, criminal decision-makers . Core analytical and justice, and other public safety areas will statistical skills will be studied using study how to apply critical thinking and data sources commonly found in public analytical skills to case studies to conduct government . REQUIRED TEXTBOOK: a critical review of real events . Topics Instructor will provide textbook information will include the processes and structures the first night of class. Approx. cost $56. of an organization and/or investigation to address deficiencies or gaps, and how Century Staff to address the deficiencies or gaps . You will present a written and oral brief that Wednesdays, August 24 – December 14, demonstrates the mastery of the critical 2011 thinking and analytical skills . REQUIRED 42 POST Credits TEXTBOOK: Instructor will provide textbook 6:00pm-8:50pm information on the first day of class . EAST Rm 2213 Prerequisite: Intelligence and Crime Course: 20123-002132 Analysis Methods I. $460 Century Staff NEW! INTEllIGENCE AND Some Wednesdays, October 26 – December CRIME ANAlySIS METhODS I 14, 2011 (hybrid Classroom/Online) 40 POST Credits Professionals in law enforcement, criminal 11:00am-2:00pm justice and other public safety areas will EAST Rm 2209 study critical thinking methodologies Course: 20123-002135 and how to apply them to case studies . $460 Topics include how to conduct basic and advanced research through open sources while discussing the use of closed sources GANG MuRDER INvESTIGATION of information . You will be asked to Homicide and gang investigators, get an demonstrate effective oral and written update on factors that help solve cases, communication based on the methodologies the effective use of existing laws, and and research techniques learned during investigative techniques to solve the gang the course . REQUIRED TEXTBOOK: murder . Learn to use existing laws of RICO, Instructor will provide textbook information drugs, homicide, kidnapping, wiretap, and the first day of class. Approx. cost $56 CCE (continuing criminal enterprise) to dismantle the entire gang from the top Century Staff down, and to convict gang leadership for murder even if they didn’t directly pull the Some Wednesdays, August 24 – October trigger . 19, 2011 40 POST Credits Dan Craft, Century Instructor 10 Century.edu/ContinuingEd | 651.779.3341 other related Programs Wednesday, May 2, 2012 NEW! INTRODuCTION TO 4 POST Credits FORENSIC SCIENCE 8:30am-12:30pm This course will examine the processing EAST Rm 2311 of crime scenes for forensic evidence, Course: 20125-001792 the collection and preservation of the $135 evidence, and the analyses performed by forensic scientists . The course will utilize demonstrations and experiential learning READING A CRIME SCENE AND through periodic laboratory exercises . The MASTERING INTERROGATION forensic science disciplines to be covered Crimes happen because of the way people in the course include latent prints, DNA, think . Learn how the criminal thinks, how trace evidence, footwear impressions, he/she expresses anxiety, whether their proper crime scene processing and behavior was organized or disorganized . documentation, and firearms and tool Apply the 4 criteria used to assess behavior mark examinations . REQUIRED TEXTBOOK: at the crime scene . Discern whether they Instructor will provide textbook information are acting out of control, anger or remorse the first day of class. Approx. cost: $56 and use that information effectively in the interrogation room . This is unlike any Century Staff course you have ever had on the art of interview and interrogation . Master the Wednesdays, August 22 – December 14, technique of getting a person to listen to 2011 you, to agree with you, and to tell you the 33 POST Credits truth . 4:00-4:50pm EAST Rm 2306 Dan Craft, Former FBI special agent and Course: 20123-002131 Century Instructor $460 Wednesday, April 25, 2012 8 POST Credits CRITICAl INCIDENTS 8:00am-5:00pm Critical incidents are an everyday reality EAST Rm 2313 in law enforcement . You will examine Course: 20125-001710 what a critical incident can be and why it $235 is important to have a policy in place that Century.edu/ContinuingEd | 651.779.3341 11 other related Programs ensures officers rights are protected while You will learn how to: conducting a criminal or internal • Identify and investigate a street gang investigation . We will also discuss what from the top down including gang an officer should expect in the short time recognition, gang terms, graffiti and after a critical incident . hand signs • Investigate the gang as a criminal Paul Ford, Police Officer and Century enterprise, i .e . organized crime, and Instructor how to use existing laws of RICO, drugs • Investigate a gang murder (the worst of Tuesday, January 10, 2012 the worst) and take down the entire 4 POST Credits gang, not just select individuals 1:00-5:00pm • Interrogate a gang member and how to EAST Rm 2313 go after the leadership of the gang, and Course: 20125-001711 totally dismantle the street gang $135 Dan Craft, Retired FBI Agent and Century Instructor BlOODBORNE PAThOGENS AND hAzARDOuS MATERIAlS May 9, 2012 Learn to identify and work with hazardous 4 POST Credits materials in law enforcement, including 8:30am-12:30pm accidents, spills, and natural disasters . EAST Rm 2313 Discuss OSHA requirements when dealing Course: 20125-001713 with bloodborne and airborne pathogens, $135 such as personal protective equipment and clean-up methods . NEW! FOuNDATIONS OF PuBlIC Joe Grafft, Century Instructor SAFETy (Online/Fast Track) This survey course is an introduction to the Monday, April 16, 2012 multidisciplinary field of public safety as 3 POST Credits it applies to the disciplines of emergency 9:00am-12:00pm medical services (EMS), the fire service, EAST Rm 2313 law enforcement, communications/ Course: 20125-001712 dispatch, and emergency management . $110 Students will not only study an overview of each discipline/occupation, but interact with peers from their own profession NEW! GANG vIOlENCE – as well as others from across the public WhAT yOu NEED TO KNOW! safety spectrum . Recommendation: Street gangs have long been considered Computer literacy and word processing loosely organized thugs, engaged in petty skills . REQUIRED TEXTBOOK: Instructor thefts and drugs on a local level . But will provide textbook information at the today’s street gangs are very different . September 14 meeting. Approx. cost: $44 Today, sophisticated gang operations have members crossing state lines establishing Century Staff syndicates and recruiting members as young as 10 years old in communities September 14 – November 16, 2011 across the country . These criminal Participants must meet with Century Staff organizations engage in high-stakes on both September and November 2011 narcotics and weapons trafficking, dates: gambling, robbery and other equally September 14, 2011 – 10:00-11:00am OR serious crimes . Never before have gangs 6:00-7:00pm been so mobile and so dangerous, and the November 16, 2011, 10:00-11:00am OR problem is spreading . 6:00-7:00pm 12 Century.edu/ContinuingEd | 651.779.3341 other related Programs 40 POST Credits uSE OF FORCE REFREShER 11:00am-2:00pm This course is structured to lead participants EAST Rm 3618 through the current policies and best Course: 20123-002136 practices in incident management . Review $501 the complex use of force issues, including: statutory and liability issues; readiness; unarmed control measures; straight/ NEW! PROJECT MANAGEMENT ASP expandable baton; aerosol subject IN PuBlIC SAFETy (hyBRID restraints (ASR); and taser gun . ClASSROOM/ONlINE) You will learn to manage projects of John Nace, Century Instructor varying sizes and difficulty that you may encounter in the public safety discipline . Wednesday, May 2, 2012 This course will provide activities to 6 POST Credits simulate selecting or analyzing an 8:30am-3:30pm organization for an issue, procedure, EAST Rm 2313 process, problem, or service that can be Course: 20125-001714 improved or developed . You will be $230 provided resources concerning how to design, develop, implement, evaluate, and make necessary improvements or NEW! ThE PSyChOlOGy modifications to the project . This course OF CRIMINAl CONDuCT will also focus on presenting all the project Criminals commit crimes to satisfy certain stages and final project results in written, needs and understanding those needs will multi-media, and verbal formats . enable the investigator to narrow down the suspect pool . By taking an in-depth Century Staff look at how a criminal thinks, you can learn to read the crime scene and, based August 22 – December 15, 2011 on the behavior displayed, determine what Participants must meet with Century Staff is most likely motivating the criminal . on September 14, October 12, November Sometimes, for example, the motivation is 16, December 14, 2011 the need for power, domination and 40 POST Credits control; sometimes the motive is sexual, 11:00am-2:00pm even though it may not be a sex crime . EAST Rm 2209 Course: 20123-002137 This course will also help the investigator $461 to use insight into the criminal mind Century.edu/ContinuingEd | 651.779.3341 13 other related Programs to formulate the proper questions in Wednesday, February 8, 2012 conducting interrogations . 4 POST Credits 5:00-9:00pm Dan Craft, Century Instructor EAST Rm 2311 Course: 20125-001716 Wednesday, March 7, 2012 $135 4 POST Credits 8:30am-12:30pm EAST Rm 2313 NEW! INTRODuCTION TO Course: 20125-001715 ShAKEN BABy SyNDROME $135 Shaken baby syndrome or abusive head trauma is a devastating form of child abuse that causes traumatic brain injury DWI ENFORCEMENT uPDATE to infants and small children (birth to Get a review of the following areas: age five) . It happens when a frustrated • Existing DWI laws caregiver violently shakes a child to stop a • Implied consent law behavior, usually crying . Since the victim is • Forms and reports related to DWI young and the abuse often occurs in enforcement isolation with no other witnesses, effective • DWI arrests at crash scenes, from crime investigation of these cases is misdemeanors to felonies important . • Criminal vehicular injury, homicide You will learn: statutes, and injury definitions • What shaken baby syndrome is, how • Standardized field sobriety testing it happens, who are the perpetrators procedures and common triggers • A current DWI enforcement list of do’s • The medical aspects of shaken baby and don’ts based on present case law syndrome – the mechanism of shaking, • Tactical lessons for governing evidence- how it is diagnosed, medical aspects of gathering at crash scenes the brain injury, and outcomes for • Opportunities to evaluate various infants/children scenarios to determine proper charges • Effective crime scene investigation – role of law enforcement officers, Don Marose, MN State Patrol and Century importance of working with other Instructor professionals in a multidisciplinary team, the elements of effective 14 Century.edu/ContinuingEd | 651.779.3341 other related Programs interview, crime scene investigation, Thursday, October 6, 2011 and common story inconsistencies 4 POST Credits 8:30am-12:30pm Offered through the Midwest Alliance on EAST Rm 2313 shaken baby syndrome . Course: 20123-002055 $135 Kim Kang, Century Instructor NEW! WhAT lAW ENFORCEMENT/ Wednesday, October 26, 2011 CORRECTIONS NEED TO KNOW 3 POST Credits ABOuT FETAl AlCOhOl SPECTRuM 1:00-4:30pm DISORDER (FASD) EAST Rm 2313 Because individuals with FASD often Course: 20123-002140 become involved with the juvenile and $135 criminal justice systems there are definite costs to the justice system related to FASD . Roughly 60 percent of subjects BASIC REPORT WRITING with FASD have been in trouble with Though it may not be your favorite task, the authorities, charged with a crime, or writing reports is a critical part of your convicted of a crime . However, the FASD duties . And with a little guidance and disorder is largely unrecognized . practice, you can learn to write polished You will learn: reports that convey the necessary • Basic symptoms associated with information and are easy to understand . individuals exposed to alcohol prenatally In this session, you will discover the • About the complexities and characteristics of a well-written report, misunderstandings of FASD learn basic steps to help you write clearly, • The various secondary factors and get tips on how to choose the right associated with FASD that can lead to words to convey your meaning accurately . criminal justice and legal involvement • Why FASD is so relevant to law Doug Holtz, Police Officer & Century enforcement professionals Instructor • Specific intervention and communication strategies that are more effective when Friday, December 16, 2011 interacting with individuals suspected 4 POST Credits of having FASD 8:30am-12:30pm • About resources available to FASD EAST Rm 2313 impacted individuals and families Course: 20123-002054 • Ten red flags associated with individuals $135 impacted by FASD This training class is offered through the SEx CRIMES – BACK By FASD Clinic of Minnesota POPulAR DEMAND! We will look at numerous types of sexual Lois Bickford and Kathleen Beddow, perversions, both harmless & harmful . Century Instructors You will learn the differences between the types of child molesters (situational Wednesday, October 19, 2011 and preferential) and pedophiles, and 3 POST Credits how to investigate these crimes . You 1:00-4:00pm will also learn how to interview victims EAST Rm 2313 and subjects, and what to expect from Course: 20123-002141 suspects (defenses and denials), and how $105 to overcome them . Daniel Craft, Retired FBI Agent and Century Instructor Century.edu/ContinuingEd | 651.779.3341 15 other related Programs BASIC NARCOTICS INvESTIGATION You will learn to: Designed for patrol officers and/or narcotics • Identify your common stressors investigators, this course offers a basic • Determine the causes of pressure at overview of narcotics . Learn how to: work • Identify street drugs, club drugs, and • Take advantage of your energy cycle trends • Use physical, mental, and communication • Develop informants techniques to manage your stress • Use street tactics • Increase your productivity by prioritizing • Obtain consent to search • Develop a life of balance Paul Ford, Police Officer & Century Jeannette Grace, Century Instructor Instructor Thursday, May 10, 2012 Thursday, April 12, 2012 4 POST Credits 8 POST Credits 8:30am-12:30pm 8:00am-5:00pm EAST Rm 2313 EAST Rm 2313 Course: 20125-001793 Course: 20125-001717 $135 $235 NEW! MOTIvATION ThAT GETS RESulTS NEW! MANAGING STRESS The messages we send ourselves directly AND CREATING BAlANCE impact our level of success . Most people Work-related stress has the potential to are great at focusing on their perceived negatively affect an individual’s shortcomings and failures . Their list of what psychological and physical health, as they wish-to-be, is twice as big as the well as an organization’s effectiveness . celebrations of who they are, draining Unmanaged stress impacts productivity, them of possibilities . It is time to stop health, happiness, and balance – four selling yourself short, and to begin things imperative to living your best life . capitalizing on the untapped awesomeness Why not be in control of your circumstances, inside of you . instead of your circumstances controlling you? Take charge by directing your energy You will learn to: to achieve maximum outcomes . • Translate your self-talk into results • Differentiate between positive and 16 Century.edu/ContinuingEd | 651.779.3341 other related Programs negative verbiage NEW! STOP ThE PROBlEM- • Determine your situation specific SOlvING PARAlySIS inherent responses Like most people, you have likely suffered • Customize attitude adjustments that from problem-solving paralysis . Not work for you knowing where to begin when a complex • Align your thoughts with the outcomes issue is presented can be frustrating, you desire sometimes even overwhelming . Looking at • Develop a motivational plan that will a problem, as if it is just an unanswered get you the results you want question, shrinks the challenge of solving it from a Mt . Olympus size, into let’s say, an ant hill or at least a manageable task . Jeannette Grace, Century Instructor Being able to first pinpoint the problem, then identify goals, followed by the Thursday, June 7, 2012 development of a variety of approaches, 4 POST Credits and then end with a discerning frame of 8:30am-12:30pm mind is a way to stop any paralysis . EAST Rm 2313 Course: 20125-001794 You will learn to: $135 • Stop problem-solving paralysis, • Be action-oriented in the face of difficult situations NEW! ThE “G” FACTOR • Decipher the difference between surface Gravitational pull is the attraction one problems and root problems object has to another object caused by the • Set short goals focused on surface invisible force of gravity . Human beings problems have the ability to create the same force . • Set long term goals focused on root The question is, what is your gravitational problems pull? Are you the type of person or • Use creative techniques to formulate a business who attracts people or repels variety of approaches them? Do others avoid you, not notice you, • Evaluate approaches and solutions to or gravitate to you? There is incredible determine the best strategy • Approach any problem using the DICE power in being the force others choose to method surround them with, or in being the business of choice . Jeannette Grace, Century Instructor You will learn to: Thursday, July 19, 2012 • Determine your “G” factor 4 POST Credits • Identify limitations that negatively 8:30am-12:30pm influence your pull EAST Rm 2313 • Select a “Master G” to benchmark your Course: 20131-000001 strategy $135 • Build on the pull you already possess • Create a personalized strategy with goals developed around character and ExCEEDING CuSTOMER behaviors ExPECTATIONS! • Increase your “G” factor Is the customer always right? Customer service is not only about meeting their Jeannette Grace, Century Instructor needs, but exceeding their expectations . There are many choices for people when it comes to spending their dollars – why not Thursday, June 21, 2012 make them choose your business? Making 4 POST Credits your customers feel heard, understood, 8:30am-12:30pm and important is priceless . Learn how EAST Rm 2313 to set yourself apart from others in your Course: 20125-001795 industry by providing the service your $135 customers want and deserve . You will learn to: Century.edu/ContinuingEd | 651.779.3341 17 other related Programs • Define and analyze service: both great competitive marketplace, employers seek and poor experiences individuals who will represent their • Internal versus external customers company professionally and can • What do your customers want? communicate effectively to both internal • Build rapport and take responsibility and external customers . Learn to • Use powerful language and avoid present yourself in a way that not only can negative advance your career, but can help you to • Handle customer complaints build your personal brand image . • Set goals for exceptional service You will learn: • Professionalism assessment Jeannette Grace, Century Instructor • First impressions • Attitude Tuesday, October 11, 2011 • Communication 4 POST Credits • Etiquette 8:30am-12:30pm • Integrity EAST Rm 2313 • Defining your personal brand image Course: 20123-002108 $135 Jeannette Grace, Century Instructor Wednesday, February 22, 2012 Tuesday, October 4, 2011 4 POST Credits 4 POST Credits 8:30am-12:30pm 8:30am-12:30pm EAST Rm 2313 EAST Rm 2313 Course: 20125-001796 Course: 20123-002056 $135 $135 Wednesday, February 15, 2012 PROFESSIONAlISM AT WORK 4 POST Credits What messages are you sending through 8:30am-12:30pm the way you carry yourself? Your attitude? EAST Rm 2313 The way you interact? Your knowledge? Course: 20125-001718 Your integrity? The way you speak? $135 Professionalism at work encompasses more than the way you look . In today’s 18 Century.edu/ContinuingEd | 651.779.3341 Law Enforcement/Corrections/security supervisory/Management Certificate Program supervisory/ This program is ideal for you if: • You are a supervisor or a manager Management seeking to upgrade your skills • You are a NEW supervisor or manager Certificate • You aspire to a management position • You are a technical professional Program assigned to management positions Benefits of Supervisory Management Effective supervision of employees training: is a critical skill in organizations • Inspire and motivate employees of all sizes . Good supervisors • Successfully match employees to tasks positively affect company morale, • Communicate with fewer productivity, and the bottom line . misunderstandings and conflicts • Understand legal aspects of supervision – and how to avoid being on the wrong Gain vital supervisory management side of a legal question skills and reap the rewards . • Avoid common hiring mistakes and get Complete the Century College the right people the first time Supervisory Management Certificate program and learn the essentials of goal setting, leadership skills, communication, supervisory working with different generations, legal considerations, coaching Management your employees, and hiring Certificate Program the right people for your team . Phase i Discover practical, easy-to-apply solutions that you can start to use immediately . Take one class of each of the following: • Principles of Supervision • Lead, Listen and Build: Creating Success For program information, Through Coaching please call Joan Peterson • Generational Diversity in the Workplace at 651.773.1743 or email • Responding to Conflict: Strategies for firstname.lastname@example.org Improved Communication • Performance Management: Effective Strategies for Improved Employee Performance • How to Build High Performance Teams • The Ethical Leader • Legal Considerations: What Every Supervisor Needs to Know Century.edu/ContinuingEd | 651.779.3341 19 supervisory/Management Program Century College law Enforcement/Corrections/Security leadership and Supervisory/Management Institute Leadership supervisory/Management supervisory/Management Certificate Certificate Program Certificate Program Phase i Phase ii Effective Business Writing • Time Management • How To Build High Performance Teams • • Project Management • Powerful Presentation Skills • • Generational Diversity in the Workplace • Conflict Management • • Preparing Leaders for Tomorrow • Leading Change • • Building Employee Engagement • The Ethical Leader • • Performance Management • Principles of Supervision • Lead, Listen, Build: Creating Success Through Coaching • • Legal Considerations: What Every • Supervisor Needs To Know 20 Century.edu/ContinuingEd | 651.779.3341 supervisory/Management Program PRINCIPlES OF SuPERvISION You will learn how to: As a supervisor, you work with all types, • Identify coaching styles and their but one style of supervision does not fit consequences all . Learn the key principles to help you • Recognize what it takes to be a great rapidly profile, supervise, and easily coach/leader communicate with different personalities . • Understand why coaching is critical in Discover strategies for motivation, today’s work environment negotiation, and matching the right person • Incorporate a simple coaching process to specific tasks . Tailor your conversation, for successful interactions email, delegation, and presentations to • Communicate expectations in a way that each of four distinct personality types . makes others want to follow through • Learn barriers to effective coaching and You will learn how to: how to deal with them • Enhance your leadership credibility in 10 ways Lisa Lynn, Century Instructor • Recognize the 14 most effective traits of top supervisors Wednesday, November 9, 2011 4 POST Credits • Start using quick tips and strategies for 8:30am-12:30pm dealing with difficult people EAST Campus, Rm 2313 Course: 20123-002059 …plus, you’ll receive a bonus personal $135 profile assessment and an easy-to-use profiling grid! Thursday, February 16, 2012 4 POST Credits Mike Kiefer, Century Instructor 8:30am-12:30pm EAST Campus, Rm 2313 Thursday, September 22, 2011 Course: 20125-001720 4 POST Credits $135 8:30am-12:30pm EAST Campus, Rm 2313 Course: 20123-002058 GENERATIONAl DIvERSITy $135 IN ThE WORKPlACE Our workplace has become a playing field Tuesday, January 24, 2012 of competing viewpoints and values as five 4 POST Credits generations share the same workspace . 8:30am-12:30pm In today’s fast-paced, ever-changing work EAST Campus, Rm 2313 environment, finding ways to maximize the Course: 20125-001719 performance of every person has never $135 been more vital . Understanding and appreciating one another’s perspective has always been the key to effectiveness and lEAD, lISTEN AND BuIlD: CREATING productivity at work; in today’s SuCCESS ThROuGh COAChING multi-generational workplace, an Coaching is one of the most powerful organization’s success depends on it . one-on-one management techniques for getting the best out of every employee . You will learn how to: As a manager or supervisor, you need to • Understand and identify generational sharpen your coaching skills if you want viewpoints your employees to achieve high • Be aware of your own generational performance . This session will demonstrate perspectives and biases and use them what you can do to develop employees to enhance outcomes and help them meet, and exceed, • Coach and manage intergenerational organizational expectations . teams to maximum performance • Deal with conflict among different generations Century.edu/ContinuingEd | 651.779.3341 21 supervisory/Management Program • Recruit, retain, and motivate employees PERFORMANCE MANAGEMENT: to promote winning behaviors EFFECTIvE STRATEGIES FOR • Enhance success by working with IMPROvED EMPlOyEE members of different generations PERFORMANCE This is a hands-on, practical class that will Lisa Lynn, Century Instructor have you gaining new skills you can put to work right away . We’ll discuss Thursday, October 27, 2011 effective strategies for analyzing and 4 POST Credits planning for improved employee 8:30am-12:30pm performance . By the end of the class, you’ll EAST Campus, Rm 2313 know how to account for skills, knowledge, Course: 20123-002060 systems, processes, and personal factors $135 in the total performance equation . You will learn how to: Thursday, March 15, 2012 • Assess employee performance 4 POST Credits discrepancies against standards and 8:30am-12:30pm expectations EAST Campus, Rm 2313 • Successfully manage conflict among Course: 20125-001721 employees, including the most difficult $135 ones • Develop a performance management system RESPONDING TO CONFlICT: STRATEGIES FOR IMPROvED Lisa Lynn, Century Instructor COMMuNICATION It’s time to manage conflict rather than Tuesday, November 29, 2011 have it manage you! Conflict is a normal 4 POST Credits by-product of working with others . How 8:30am-12:30pm you deal with conflict and differing EAST Campus, Rm 2313 perspectives impacts your ability to Course: 20123-002063 manage people and enjoy your work . $135 You will learn how to: • Recognize the types of conflict Thursday, April 19, 2012 • Practice strategies for dealing with 4 POST Credits differences 8:30am-12:30pm • Build skills for positively resolving EAST Campus, Rm 2313 differences Course: 20125-001723 $135 Nan Larsen, Century Instructor Tuesday, December 6, 2011 hOW TO BuIlD hIGh 4 POST Credits PERFORMANCE TEAMS 8:30am-12:30pm Assigning several individuals to work EAST Campus, Rm 2313 together does not create a team but a well Course: 20123-002061 formed team is a synergistic endeavor in $135 which great things can be accomplished . The team involves many unique individuals Tuesday, February 28, 2012 at different levels of skills, abilities, and 4 POST Credits motivation . Through the dynamics of true 8:30am-12:30pm teamwork, a task force or even an entire EAST Campus, Rm 2313 organization–can accomplish far more than Course: 20125-001722 any one person could ever achieve alone . $135 22 Century.edu/ContinuingEd | 651.779.3341 supervisory/Management Program You will learn how to: This has been a topic of discussion even • Recognize the factors contributing to during the time of Socrates, and is still a the dysfunction of a team real issue today . Look at the many • Address issues such as absence of individuals, from all positions in life, trust, fear of conflict, lack of who learned this lesson the hard way: communication, avoidance of ethics matter . accountability, and inattention to results You will learn how to: • Recognize the importance of ethics at Mike Kiefer, Century Instructor all levels of an organization • Be a challenging and dynamic leader – Wednesday, October 12, 2011 and still ethical 4 POST Credits • Address real-life ethical dilemmas, 8:30am-12:30pm using real-life case studies EAST Campus, Rm 2313 Course: 20123-002064 Mike Kiefer, Century Instructor $135 Wednesday, October 5, 2011 Wednesday, February 8, 2012 4 POST Credits 4 POST Credits 8:30am-12:30pm 8:30am-12:30pm EAST Campus, Rm 2313 EAST Campus, Rm 2313 Course: 20123-002065 Course: 20125-001724 $135 $135 Wednesday, January 18, 2012 4 POST Credits ThE EThICAl lEADER 8:30am-12:30pm One of the greatest challenges in the EAST Campus, Rm 2313 public and private sectors is the supposed Course: 20125-001725 conflict between efficiency and ethics . $135 Century.edu/ContinuingEd | 651.779.3341 23 supervisory Management institute lEGAl CONSIDERATIONS: WhAT • Developing Powerful Presentations EvERy SuPERvISOR NEEDS TO KNOW • Time Management: Work Smarter Not Employment law can seem complicated Harder and intimidating . As a supervisor you need • Principles of Successful Project to understand and follow the law: you Management can’t afford not to! This course will help • Effective Business Writing Workshop you gain a basic understanding of • Preparing for Leadership: What It Takes employer and employee rights, and be to Lead Effectively ready to address them in your own situation . You will learn how to: lEADING ChANGE • Recognize and address sexual Do you feel under pressure to get more harassment issues, including hostile work done, of better quality, with fewer environment; quid pro quo; same-sex people, in less time, in new ways, with a sexual harassment; and harassment by smaller budget, in constantly changing third parties conditions? If so, you are not alone! • Understand disability discrimination and Change has become a way of life in most accommodations organizations, and the most effective • Avoid negligent hiring and negligent leaders are learning how to adapt . While retention some organizations flourish on routine and • Deal with objectionable behavior the status quo, it’s more likely that today’s • Use effective and legal discipline leaders are required to embrace change as • Handle employee grievances a fact of life . You will learn how to: Rich Hodsdon, Century Instructor • Use proven tips and techniques for leading change Thursday, November 17, 2011 • Minimize resistance and stress among 4 POST Credits your team 8:30am-12:30pm • Anticipate failure and mitigate risks EAST Campus, Rm 2313 • Thrive on change as a path to success Course: 20123-002066 $135 Nan Larsen, Century Instructor Thursday, February 23, 2012 Tuesday, October 25, 2011 4 POST Credits 8:30am-12:30pm 4 POST Credits EAST Campus, Rm 2313 8:30am-12:30pm Course: 20125-001726 EAST Campus, Rm 2313 $135 Course: 20123-002067 $135 Tuesday, April 10, 2012 4 POST Credits supervisory 8:30am-12:30pm Management EAST Campus, Rm 2313 Course: 20125-001727 Certificate Program $135 Phase ii Take one class of each of the following: • Leading Change • Building Employee Engagement: Managing Talent and Building Commitment 24 Century.edu/ContinuingEd | 651.779.3341 supervisory Management institute BuIlDING EMPlOyEE ENGAGEMENT: The ability to overcome nerves and deliver MANAGING TAlENT AND BuIlDING messages to a variety of audiences is COMMITMENT crucial . If you want to develop more skill When employees join an organization, and confidence developing the message they’re usually enthusiastic, committed, and speaking in front of others, this and ready to work hard for their new workshop is for you . employer . Simply put, these employees You will learn how to: are highly engaged . Studies show that • Effectively prepare your message motivation, passion, and focus can quickly • Convey information in a clear and recede if not nourished and managed . All concise manner too often, sick days increase and • Make an impact with your productivity declines . Research shows communication that a disengaged employee can cost an • Use different presentation styles to organization enormous resources . This influence the message class will give you practical techniques for • Connect with the audience effectively ensuring that both you and your employees • Use visual tools for an enhanced continue to be the valuable assets your delivery organization needs to succeed . • Deal with unruly audience members You will learn how to: • Reinforce your message effectively • Apply a practical assessment to better • Use practical techniques to make your understand what motivates different next one-on-one or group presentation personality styles a success • Measure employee engagement • Implement techniques for enhanced Lisa Lynn, Century Instructor success and outcomes • Maintain higher productivity and Tuesday, October 18, 2011 commitment levels from all employees 4 POST Credits • Engage employees in their own talent 8:30am-12:30pm development EAST Campus, Rm 2313 Course: 20123-002069 Lisa Lynn, Century Instructor $135 Tuesday, December 13, 2011 Thursday, March 29, 2012 4 POST Credits 4 POST Credits 8:30am-12:30pm 8:30am-12:30pm EAST Campus, Rm 2313 EAST Campus, Rm 2313 Course: 20123-002068 Course: 20125-001729 $135 $135 Thursday, May 3, 2012 4 POST Credits TIME MANAGEMENT: WORK 8:30am-12:30pm SMARTER NOT hARDER EAST Campus, Rm 2313 Every organization is being forced to do Course: 20125-001728 more with less people . Discover how to $135 get more done in less time with less stress and frustration . Cut your time in meetings, on the phone, searching for files, in one- DEvElOPING POWERFul on-one conversation, decision-making, PRESENTATIONS negotiations, setting and achieving goals, More people fear public speaking than handling paperwork, etc . Get yourself fear death . Yet to succeed in today’s highly organized and working efficiently with competitive business environment, you proven methods! need to communicate well and present You will learn how to: yourself successfully in a variety of settings . • Recognize the seven major time-wasters and how to counteract each one Century.edu/ContinuingEd | 651.779.3341 25 supervisory Management institute • Take a personal efficiency inventory and Tuesday, September 27, 2011 discover your time management 6 POST Credits strengths and areas needing 9:00am-4:00pm improvement EAST Campus, Rm 2313 • Balance work, personal, and family time Course: 20123-002071 $230 Mike Kiefer, Century Instructor Tuesday, January 31, 2012 Thursday, December 8, 2011 6 POST Credits 4 POST Credits 9:00am-4:00pm 8:30am-12:30pm EAST Campus, Rm 2313 EAST Campus, Rm 2313 Course: 20125-001731 Course: 20123-002070 $230 $135 Thursday, March 22, 2012 EFFECTIvE BuSINESS WRITING 4 POST Credits WORKShOP 8:30am-12:30pm This workshop will help you write clear, EAST Campus, Rm 2313 concise, effective correspondence that Course: 20125-001730 reflects your professionalism . Through $135 engaging, hands-on practice, you will sharpen your business writing skills and gain the confidence you need to be a PRINCIPlES OF SuCCESSFul more effective writer in any situation . PROJECT MANAGEMENT Project management is one of the fastest You will learn how to: growing disciplines today . Learn the basic • Assess the reader before beginning to principles of project management and how write you can apply them in your own work • Focus and clarify the purpose of the setting . Specific project review questions document you are writing are provided along with template tables to • Manage the tone conveyed in technical help you track, maintain, and learn from documents and correspondence every project you are involved with . Improve • Write attention-getting, effective your efficiency and reduce your costs and openings for all correspondence stress with proven tools that work! • Compose clear, concise sentences and You will learn how to: paragraphs to convey the intended • Understand key principles such as origin message of projects, project life cycle, milestone • Eliminate unnecessary and confusing charting, defining projects, and words and phrases evaluation • Avoid common errors in grammar, • Understand GANTT project management punctuation, and spelling charts and read GANTT profiles • Understanding how to use email for • Get accurate cost and time estimates greatest impact and clarity from work breakdown structures • Develop reasonable project scope – and Lynn Moline, Century Instructor limit “scope creep” • Use practical tools that will help you Tuesday, November 22, 2011 manage every one of your projects 7 POST Credits 8:00am-4:00pm REQUIRED TEXTBOOK: Project Management, EAST Campus, Rm 2313 approximately $15. Online book code 1SUP Course: 20123-002072 0030 . $235 Mike Kiefer, Century Instructor 26 Century.edu/ContinuingEd | 651.779.3341 supervisory Management institute Thursday, March 8, 2012 • Develop a team through coaching and 7 POST Credits mentoring 8:00am-4:00pm • Establish and maintain accountability EAST Campus, Rm 2313 • Build personal power (creating and Course: 20125-001732 using networks, understanding office $235 politics) Nan Larsen, Century Instructor PREPARING FOR lEADERShIP: WhAT IT TAKES TO lEAD EFFECTIvEly Thursday, November 3, 2011 Moving from the front line into leadership 4 POST Credits can be an exciting yet challenging 8:30am-12:30pm opportunity . New managers sometimes fail EAST Campus, Rm 2313 because they don’t fully understand what Course: 20123-002073 it means to “be in charge .” $135 Leadership requires you to make changes that will enhance your team’s performance Tuesday, April 24, 2012 and, in turn, help the organization achieve 4 POST Credits its goals . This workshop will help you 8:30am-12:30pm focus on results and make a successful EAST Campus, Rm 2313 transition into leadership . You will become Course: 20125-001733 a leader who thrives, not just survives, in $135 your first leadership journey . You will learn how to: • Build on your personal foundation of capabilities, character, and interpersonal skills • Make effective decisions • Foster employee commitment Century.edu/ContinuingEd | 651.779.3341 27 Computer Programs Computer Mos (Microsoft Proficiency office specialist) Certificate Discover the only performance- based certification that validates the skills needed to get the most Turning Motivated Individuals out of Microsoft Office . Whether into Office Superstars you want to drive your career or increase your productivity on the Century College’s Computer Proficiency job, earning the Microsoft Office Certificate has been developed to help Specialist (MOS) certification individuals acquire and demonstrate a body of knowledge of popular computer demonstrates the valuable programs . This 81+ hour certificate provides expertise you need to succeed . participants with hands-on training in Microsoft® Windows, Word, Excel, Why get certified Access, and PowerPoint as well as usage Earning a Microsoft Office and benefits of the Internet . The certificate Specialist certification can help requires the following 11 courses: you differentiate yourself in • Microsoft Office Word 2007/2010 Basic today’s competitive job market, • Microsoft Office Word 2007/2010 broaden your employment Intermediate opportunities by displaying your • Microsoft Office Word 2007/2010 Advanced advanced skills and result in • Microsoft Office Excel 2007/2010 Basic higher earning potential . Microsoft • Microsoft Office Excel 2007/2010 Office Specialist certification can Intermediate also lead to increased job • Microsoft Office Excel 2007/2010 satisfaction . Research indicates Advanced that certified individuals have • Microsoft Office PowerPoint 2007/2010 increased competence, Basic productivity, and credibility with • Microsoft Office PowerPoint 2007/2010 their employers, co-workers, and Advanced clients . • Microsoft Office Access 2007/2010 Basic • Microsoft Office Access 2007/2010 For employers, the certification Intermediate provides skill-verification tools that • Microsoft office Access 2007/2010 not only help assess a person’s Advanced skills in using Microsoft Office programs but also the ability to Upon completion, please email quickly complete on-the-job tasks joan .peterson@century .edu to receive your Computer Proficiency Certificate . across multiple programs in the Microsoft Office system . MICROSOFT OFFICE WORD 2007: BASIC Contact Joan Peterson for MOS Getting started with Word 2007 includes: testing sites in the metro area at creating documents, formatting text and 651 .773 .1743 . paragraphs, and formatting/editing documents . REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Word 2007 Basic, approximately $25. Online book code 2LEF 0192 . 28 Century.edu/ContinuingEd | 651.779.3341 Computer Certificate Programs All classes take place at Century Col- $25. Online book code 2LEF 0193. lege, East Campus, Room 2207 Prerequisite: Word Basic. Class Fee: $139 7 POST Credits All classes take place at Century College, East Campus, Room 2207 Tues, September 13, 2011 Class Fee: $139 8:30am-4:00pm 7 POST Credits Course: 20123-002074 Thursday, September 15, 2011 Wednesday, November 16, 2011 8:30am-4:00pm 8:30am-4:00pm Course: 20123-002076 Course: 20123-002075 Wednesday, November 23, 2011 Tuesday, February 21, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20123-002079 Course: 20125-001734 Tuesday, February 28, 2012 Thursday, April 5, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001737 Course: 20125-001735 Tuesday, May 29, 2012 MICROSOFT OFFICE WORD 2007: 8:30am-4:00pm ADvANCED Course: 20125-001736 Learn to work with references, integrate Word with other programs, explore advanced graphics, build forms, collaborate MICROSOFT OFFICE WORD 2007: with co-workers, and customize Word . INTERMEDIATE REQUIRED TEXTBOOK: Illustrated Course Learn how to illustrate a document with Guide: Microsoft Office Word 2007 graphics, build a document using themes, Advanced, approximately $25. Online book merge Word documents, work with styles code 2LEF 0189 . Prerequisite: Word and templates and develop multipage Basic and Intermediate. documents . REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office All classes take place at Century Word 2007 Intermediate, approximately College, East Campus, Room 2207 Century.edu/ContinuingEd | 651.779.3341 29 Computer Programs Century College Computer Certificate Programs 2011-2012 Word Excel PowerPoint Access Computer Computer specialist specialist specialist specialist Competency Proficiency Certificate Certificate Certificate Certificate Certificate Certificate MS Word Basic • • • MS Word Intermediate • • • MS Word Advanced • • MS Excel Basic • • • MS Excel Intermediate • • • MS Excel Advanced • • MS PowerPoint Basic • • • MS PowerPoint Advanced • • MS Access Basic • • • MS Access Intermediate • • • MS Access Advanced • • Class Fee: $139 Course: 20125-001740 7 POST Credits Tuesday, August 14, 2012 Wednesday, October 5, 2011 8:30am-4:00pm 8:30am-4:00pm Course: 20131-000003 Course: 20123-002080 Tuesday, March 6, 2012 MICROSOFT OFFICE ExCEl 2007: 8:30am-4:00pm BASIC Course: 20125-001738 Get started with Excel 2007 including: working with formulas and functions, Thursday, April 19, 2012 formatting a worksheet, working with 8:30am-4:00pm charts, and analyzing data using formulas . Course: 20125-001739 REQUIRED TEXTBOOK: Illustrated Course Guide: Microsoft Office Excel 2007 Basic, Tuesday, June 12, 2012 approximately $25. Online book code 2LEF 8:30am-4:00pm 0194 . 30 Century.edu/ContinuingEd | 651.779.3341 Computer Programs All classes take place at Century Thursday, January 26, 2012 College, East Campus, Room 2207 8:30am-4:00pm Class fee: $139 Course: 20125-001743 7 POST Credits Wednesday, March 7, 2012 Thursday, September 22, 2011 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001744 Course: 20123-002081 Wednesday, May 16, 2012 Tuesday & Thursday, October 11 & 13, 8:30am-4:00pm 2011 Course: 20125-001745 5:30pm-9:00pm Course: 20123-002082 Wednesday, July 18, 2012 8:30am-4:00pm Wednesday, February 22, 2012 Course: 20131-000004 8:30am-4:00pm Course: 20125-001741 MICROSOFT OFFICE ExCEl 2007: ADvANCED Tuesday & Thursday April 10 & 12, 2012 Learn to use “what-if” analysis, analyze 5:30pm-9:00pm data with pivot tables, exchange data with Course: 20125-001742 other programs, customized Excel and advanced worksheet management, and program with Excel . REQUIRED TEXTBOOK: MICROSOFT OFFICE ExCEl 2007: Illustrated Course Guide: Microsoft Office INTERMEDIATE Excel 2007 Advanced, approximately $25. Learn how to manage workbook data, Online book code 2LEF 0187 . use tables, analyze table data, automate Prerequisite: Excel Basic and worksheet tasks, enhance charts, share Intermediate. Excel files and incorporate Web information . REQUIRED TEXTBOOK: All classes take place at Century Illustrated Course Guide: Microsoft Office College, East Campus, Room 2207 Excel Intermediate, approximately $25. Class Fee: $139 Online book code 2LEF 0195 . Prerequisite: 7 POST Credits Excel Basic Thursday, October 6, 2011 All classes take place at Century 8:30am-4:00pm College, East Campus, Room 2207 Course: 20123-002086 Class fee: $139 7 POST Credits Tuesday, November 29, 2011 8:30am-4:00pm Thursday, September 29, 2011 Course: 20123-002087 8:30am-4:00pm Course: 20123-002083 Thursday, February 2, 2012 8:30am-4:00pm Tuesday & Thursday, October 18 & 20, Course: 20125-001746 2011 5:30pm-9:00pm Wednesday, May 23, 2012 Course: 20123-002084 8:30am-4:00pm Course: 20125-001747 Tuesday, November 22, 2011 8:30am-4:00pm Wednesday, July 25, 2012 Course: 20123-002085 8:30am-4:00pm Course: 20131-000005 Century.edu/ContinuingEd | 651.779.3341 31 Computer basics MICROSOFT OFFICE POWERPOINT Wednesday, April 11, 2012 2007: BASIC 8:30am-4:00pm Learn how to create a presentation in Course: 20125-001752 PowerPoint 2007, modify a presentation, insert objects into a presentation, finish Thursday June 7, 2012 a presentation, and work with advanced 8:30am-4:00pm tools and masters . REQUIRED TEXTBOOK: Course: 20125-001753 Illustrated Course Guide: Microsoft Office PowerPoint 2007 Basic, approximately $25. Wednesday, June 27, 2012 Online book code 2LEF 0196 . 8:30am-4:00pm Course: 20125-001754 All classes take place at Century College, East Campus, Room 2207 MICROSOFT OFFICE ACCESS 2007: Class Fee: $139 BASIC 7 POST Credits Getting started with Access 2007 includes: building and using queries, using forms, Wednesday, September 14, 2011 using reports, and modifying the 8:30am-4:00pm database structure . REQUIRED TEXTBOOK: Course: 20123-002077 Illustrated Course Guide: Microsoft Office Access 2007 Basic, approximately $25. Tuesday, February 7, 2012 Online book code 2LEF 0197 . 8:30am-4:00pm Prerequisite: Windows experience. Course: 20125-001748 All classes take place at Century Wednesday, April 4, 2012 College, East Campus, Room 2207 8:30am-4:00pm Class Fee: $159 Course: 20125-001749 8 POST Credits Monday, June 4, 2012 Monday, October 10, 2011 8:30am-4:00pm 8:00am-4:30pm Course: 20125-001750 Course: 20123-002078 Tuesday & Thursday, October 25 & 27, MICROSOFT OFFICE POWERPOINT 2011 2007: ADvANCED 5:00pm-9:00pm Learn how to enhance charts and insert Course: 20123-002089 illustrations, objects and media clips using advanced features . REQUIRED TEXTBOOK: Thursday, February 9, 2012 Illustrated Course Guide: Microsoft Office 8:00am-4:30pm PowerPoint 2007 Advanced, approximately Course: 20125-001755 $25. Online book code 2LEF 0188. Prerequisite: PowerPoint Basic. Tuesday & Thursday, March 27 & 29, 2012 5:00pm-9:00pm All classes take place at Century Course: 20125-001756 College, East Campus, Room 2207 Class Fee: $139 Thursday, June 14, 2012 7 POST Credits 8:00am-4:30pm Course: 20125-001757 Tuesday, October 18, 2011 8:30am-4:00pm Course: 20123-002088 MICROSOFT OFFICE ACCESS 2007: INTERMEDIATE Tuesday, February 14, 2012 Learn how to create multiple tab queries, 8:30am-4:00pm enhance forms, analyze data with reports, Course: 20125-001751 import and export data, analyze data 32 Century.edu/ContinuingEd | 651.779.3341 Computer basics design using Northwind, and create Word 2010 Basic, approximately $25. advanced queries . REQUIRED TEXTBOOK: Online book code 2LEF0238 . Illustrated Course Guide: Microsoft Office Access 2007 Intermediate, approximately All classes take place at Century $25. Online book code 2LEF 0185. College, East Campus, Room 2207 Prerequisite: Access Basic. Class Fee: $139 7 POST Credits All classes take place at Century College, East Campus, Room 2207 Tuesday, October 4 & Thursday, October Class Fee: $159 6, 2011 8 POST Credits 5:30-9:00pm Course: 20123-002092 Thursday, October 20, 2011 8:00am-4:30pm Tuesday, October 25, 2011 Course: 20123-002090 8:30am-4:00pm Course: 20123-002093 Tuesdays, November 1 & 8, 2011 5:00pm-9:00pm Wednesday, January 18, 2012 Course: 20123-002091 8:30am-4:00pm Course: 20125-001760 Thursday, June 21, 2012 8:00am-4:30pm Tuesday & Thursday, January 24 & 26, Course: 20125-001758 2012 5:30pm-9:00pm Course: 20125-001761 MICROSOFT OFFICE ACCESS 2007: ADvANCED Tuesday, February 28 & Thursday, March 1, Learn to create advanced reports, manage 2012 database objects, create macros, modules, 5:30pm-9:00pm VBA and maintain databases . REQUIRED Course: 20125-001762 TEXTBOOK: Illustrated Course Guide: Microsoft Office Access 2007 Advanced, Wednesday, March 14, 2012 approximately $25. Online book code 2LEF 8:30am-4:00pm 0186 . Prerequisite: Access Basic and Course: 20125-001763 Intermediate Tuesday & Thursday, April 3 & 5, 2012 All classes take place at Century 5:30pm-9:00pm College, East Campus, Room 2207 Course: 20125-001764 Class Fee: $159 7 POST Credits Tuesday, April 24, 2012 8:30am-4:00pm Thursday, March 8, 2012 Course: 20125-001765 8:00am-4:30pm Course: 20125-001759 Tuesday, July10, 2012 8:30am-4:00pm Course: 20131-000006 MICROSOFT OFFICE WORD 2010: BASIC Learn to understand the Office 2010 suite, MICROSOFT OFFICE WORD 2010: start and exit an Office program, view the INTERMEDIATE Office 2010 user interface, create and save Learn to insert a graphic, size and scale a file, open a file and save it with a new a graphic, position a graphic, create a name, view and print your work, get help text box, create WordArt, draw shapes, and close a file . REQUIRED TEXTBOOK: create a chart, and finalize page layout . Illustrated Course Guide: Microsoft Office REQUIRED TEXTBOOK: Illustrated Course Century.edu/ContinuingEd | 651.779.3341 33 Computer basics Guide: Microsoft Office Word 2010 from Access, manage document links, Intermediate, approximately $25. Online and merge with an Access data source . book code 2LEF0239 . Prerequisite: Word REQUIRED TEXTBOOK: Illustrated Course 2010 Basic. Guide: Microsoft Office Word 2010 Advanced, approximately $25. Online book All classes take place at Century code 2LEF0237 . Prerequisite: Word College, East Campus, Room 2207 Basic and Intermediate. Class Fee: $139 7 POST Credits All classes take place at Century College, East Campus, Room 2207 Tuesday, November 1, 2011 Class Fee: $139 8:30am-4:00pm 7 POST Credits Course: 20123-002094 Tuesday, November 8, 2011 Wednesday, January 25, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20123-002095 Course: 20125-001766 Wednesday, February 1, 2012 Wednesday, March 21, 2012, 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001770 Course: 20125-001767 Wednesday, March 28, 2012 Tuesday, May 1, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001771 Course: 20125-001769 Tuesday, May 8, 2012 Tuesday, July 17, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001772 Course: 20131-0000007 Tuesday, July 24, 2012 8:30am-4:00pm MICROSOFT OFFICE WORD 2010: Course: 20131-0000008 ADvANCED Learn to explore integration methods, embed an Excel worksheet, link an Excel MICROSOFT OFFICE ExCEl 2010: BASIC chart, embed a PowerPoint slide, insert a Learn to understand the Office 2010 suite, Word file and hyperlinks, import a table start and exit an Office program, view the 34 Century.edu/ContinuingEd | 651.779.3341 Computer basics Office 2010 user interface, create and save $25. Online book code 2LEF0234. a file, open a file and save it with a new Prerequisite: Excel Basic. name, view and print your work, get help and close a file . REQUIRED TEXTBOOK: All classes take place at Century Illustrated Course Guide: Microsoft Office College, East Campus, Room 2207 Excel 2010 Basic, approximately $25. Class Fee: $139 Online book code 2LEF0233 . 7 POST Credits All classes take place at Century Wednesday, October 19, 2011 College, East Campus, Room 2207 8:30am-4:00pm Class Fee: $139 Course: 20123-002099 7 POST Credits Tuesday & Thursday, December 6 & 8, Wednesday, October 12, 2011 2011 8:30am-4:00pm 5:30pm-9:00pm Course: 20123-002096 Course: 20123-002100 Tuesday, November 29 & Thursday, Tuesday, December 13, 2011 December 1, 2011 8:30am-4:00pm 5:30pm-9:00pm Course: 20123-002101 Course: 20123-002097 Wednesday & Thursday, February 8 & 9, Tuesday, December 6, 2011 2012, 8:30am-4:00pm 5:30pm-9:00pm Course: 20123-002098 Course: 20125-001777 Tuesday, January 31 & Thursday, February Tuesday, March 27, 2012, 2, 2012 8:30am-4:00pm 5:30pm-9:00pm Course: 20125-001778 Course: 20125-001773 Wednesday, April 25, 2012 Tuesday, March 20, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001779 Course: 20125-001774 Monday, June 11, 2012 Wednesday, April 18, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20125-001780 Course: 20125-001775 Wednesday, August 8, 2012 Wednesday, May 30, 2012 8:30am-4:00pm 8:30am-4:00pm Course: 20131-000010 Course: 20125-001776 Wednesday, August 1, 2012 MICROSOFT OFFICE ExCEl 2010: 8:30am-4:00pm ADvANCED Course: 20131-000009 Learn to plan and design a PivotTable report, create PivotTable report, change PivotTable’s summary function and design, MICROSOFT OFFICE ExCEl 2010: filter and sort PivotTable data, update a INTERMEDIATE PivotTable report, change a PivotTable’s Learn to manage workbook data, using structure and format, and use the tables, analyzing table data, automating GETPIVOTDATA function . REQUIRED worksheet tasks, enhancing charts, using TEXTBOOK: Illustrated Course Guide: what if analysis . REQUIRED TEXTBOOK: Microsoft Office Excel 2010 Advanced, Illustrated Course Guide: Microsoft Office approximately $25. Online book code Excel 2010 Intermediate, approximately Century.edu/ContinuingEd | 651.779.3341 35 Computer basics 2LEF0232 . Prerequisite: Excel Basic Tuesday, May 15, 2012 and Intermediate. 8:30am-4:00pm Course: 20125-001785 All classes take place at Century College, East Campus, Room 2207 Thursday, July 26, 2012 Class Fee: $139 8:30am-4:00pm 7 POST Credits Course: 20131-000012 Wednesday, October 26, 2011 8:30am-4:00pm MICROSOFT OFFICE POWERPOINT Course: 20123-002102 2010: ADvANCED Learn to work with charts in PowerPoint, Thursday, December 15, 2011 change chart design and style, customize 8:30am-4:00pm a chart layout, format chart elements, Course: 20123-002103 animate a chart, embed an Excel chart, link an Excel worksheet, update a linked Thursday, March 29, 2012 Excel worksheet . REQUIRED TEXTBOOK: 8:30am-4:00pm Illustrated Course Guide: Microsoft Office Course: 20125-001781 PowerPoint 2010 Advanced, approximately Wednesday, May 2, 2012 $25. Online book code 2LEF0235. 8:30am-4:00pm Prerequisite: PowerPoint Basic. Course: 20125-001782 All classes take place at Century Wednesday, June 13, 2012 College, East Campus, Room 2207 8:30am-4:00pm Class Fee: $139 Course: 20125-001783 7 POST Credits Wednesday, August 15, 2012 Wednesday, November 9, 2011 8:30am-4:00pm 8:30am-4:00pm Course: 20131-000011 Course: 20123-002105 Tuesday, March 13, 2012 MICROSOFT OFFICE POWERPOINT 8:30am-4:00pm 2010: BASIC Course: 20125-001786 Learn to understand the Office 2010 suite, start and exit an Office program, view the Tuesday, May 22, 2012 Office 2010 user interface, create and save 8:30am-4:00pm a file, open a file and save it with a new Course: 20125-001787 name, view and print your work, get help and close a file . REQUIRED TEXTBOOK: Monday, August 6, 2012 Illustrated Course Guide: Microsoft Office 8:30am-4:00pm PowerPoint 2010 Basic, approximately $25. Online book code 2LEF0196 . Course: 20131-000013 All classes take place at Century MICROSOFT OFFICE ACCESS 2010: College, East Campus, Room 2207 Class Fee: $139 BASIC 7 POST Credits Learn to understand the Office 2010 suite, start and exit an Office program, view the Thursday, November 3, 2011 Office 2010 user interface, create and save 8:30am-4:00pm a file, open a file and save it with a new Course: 20123-002104 name, view and print your work, get help and close a file . REQUIRED TEXTBOOK: Thursday, March 1, 2012 Illustrated Course Guide: Microsoft Office 8:30am-4:00pm Access 2010 Basic, approximately $25. Course: 20125-001784 Online book code 2LEF0230 . 36 Century.edu/ContinuingEd | 651.779.3341 Computer basics All classes take place at Century create charts, modify charts, apply chart College, East Campus, Room 2207 types, create multicolumn reports, use Class Fee: $159 domain functions . REQUIRED TEXTBOOK: 8 POST Credits Illustrated Course Guide: Microsoft office Access 2010 Advanced, approximately Tuesday & Thursday, February 14 & 16, 2012 $25. Online book code 2LEF0229. 5:00pm-9:00pm Prerequisite: Access Basic and Course: 20125-001788 Intermediate Thursday, April 26, 2012 All classes take place at Century 8:00am-4:30pm College, East Campus, Room 2207 Course: 20125-001789 Class Fee: $159 8 POST Credits Thursday, July 12, 2012 8:00am-4:30pm Wednesday, November 2, 2011 Course: 20131-000014 8:00am-4:30pm Course: 20123-002106 Thursday, August 2, 2012 8:00am-4:30pm Monday, May 21, 2012 Course: 20131-000015 8:00am-4:30pm Course: 20125-001791 MICROSOFT OFFICE ACCESS 2010: Monday, July 23, 2012 INTERMEDIATE 8:00am-4:30pm Learn to create multi-table queries, apply Course: 20131-000018 sorts and view SQL, develop criteria, create calculated fields, build summary Monday, August 13, 2012 queries, build crosstab queries, build 8:00am-4:30pm PivotTables and Pivot Charts . REQUIRED Course: 20131-000019 TEXTBOOK: Illustrated Course Guide: Microsoft Office Access 2010 I ntermediate, approximately $25. Online For class information, call Joan book code 2LEF0231 . Prerequisite: Peterson at 651.773.1743 or email Access Basic. email@example.com. All classes take place at Century College, East Campus, Room 2207 lass Fee: $159 Would you like to bring these 8 POST Credits training programs to your Thursday, May 3, 2012 business/organization? 8:00am-4:30pm Course: 20125-001790 Employers, are you looking for a way to increase the effectiveness of your Thursday, July 19, 2012 supervisors? For the easiest way to train 8:00am-4:30pm your supervisors and managers, let Century Course: 20131-000016 College customize our leadership program environment and deliver it to your Thursday, August 9, 2012 supervisory staff at your site or ours, in the 8:00am-4:30pm most convenient format for an attractive Course: 20131-000017 price . Contact Joan Peterson at MICROSOFT OFFICE ACCESS 2010: 651.773.1743 or joan.peterson@ ADvANCED Learn to apply advanced formatting, century.edu control layout, set advanced print layout, Century.edu/ContinuingEd | 651.779.3341 37 registration Registration for training is handled on a first- CONFIRMATION come, first-served basis with priority given to Your class reservation is confirmed by payment the Century College Law Enforcement of fee . You will be notified only if your class has Training Member Agencies . Century College been canceled or filled . reserves the right to limit the number of CANCEllATION officers from one member agency where Sorry, we cannot issue refunds for cancellations space is limited and where the course is in received within 3 business days of the first high demand . If a course should fill, officers class date . will be put on a waiting list . If enrollment allows, member agencies may also register Should a class be canceled due to insufficient part-time and nonlicensed personnel on the enrollment, you will receive a full refund . tuition-fee basis . Non-member Police Please include 2 phone numbers and an email Department/County Sheriff’s Department address so that we may notify you of any personnel are encouraged to register for the changes in the status of your class . courses listed if there is space available . The number of enrollments from individual SEvERE WEAThER agencies may be limited in some cases in 1 . Announcements regarding closings are order to accommodate all member agencies broadcast on WCCO 830AM . Closings of state fairly . Registration is confirmed by your offices/agencies include Century College . registration and/or payment of fees . 2 . Check our website at century .edu for closings or cancellations . 4 Easy Ways to Sign-up! ACCESSIBIlITy & ACCOMMODATIONS If you need a reasonable accommodation for Sign up early, Some classes have limited a disability (e .g ., wheelchair accessibility, enrollments . interpreter, Braille or large print materials) such an accommodation can be made available 1 BY PHONE upon advance request . Please contact our Call 651 .779 .3341 during office Disability Access Center to make arrangements hours . You will be asked to provide as soon as possible . Phone 651 .779 .3355 or the registration information requested in the 651 .773 .1715 TTY . link below . Credit card payment only . Information in this schedule is also available 2 BY FAX in an alternate format in compliance with Dial 651 .779 .5802 . Send completed ADA requirements . Phone 651 .779 .3355 or registration information requested . 651 .773 .1715 TTY for information . Credit card payment or completed business purchase order only . This document can be made available in alternative formats to individuals with 3 BY MAIL disabilities by calling 651 .779 .3354, Send completed registration form 1 .800 .228 .1978 or through the Minnesota and provide credit card information, Relay Service at 1 .800 .627 .3529 . business purchase order, or separate check for exact amount of each class (to facilitate NONDISCRIMINATION POlICy refunds should one of your requested classes In accordance with the administrative rules of be filled) . Please keep copies for your records . the Minnesota POST Board and the Policy of Century College, all people shall be eligible for Mail to: enrollment in any program regardless of race, Century College Continuing Education and color, religion, sex, national origin, residency, Customized Training (CECT) marital status, or physical disabilities . 3300 Century Avenue North White Bear Lake, MN 55110 QuESTIONS? Call our helpful Customer Service staff at 4 IN PERSON 651 .779 .3341 . Come to Room 2330 on the EAST Campus . lOCATION Century College is conveniently located at Office Hours: Mon .-Thurs ., 8:00am-7:00pm, Century Avenue North (Hwy 120) just north of Fri ., 8:00am-4:00pm I-694 in White Bear Lake . For directions, call 651 .779 .3930 . 38 Century.edu/ContinuingEd | 651.779.3341 registration Form • All information is required. In order to not have duplicate transcripts, please complete Date of Birth . • Only ONE person per registration form. Form may be duplicated. • Mail to: Century College CECT, East Campus, 3300 Century Ave. North, White Bear Lake, MN 55110 or fax 651 .779 .5802 . • Please provide two phone numbers in case we need to call regarding a cancellation. Century College - Continuing Education and Customized Training law Enforcement Training Registration 3300 Century Avenue North, White Bear Lake, MN 55110 Registration Phone: 651 .779 .3341/Fax: 651 .779 .5802 Name____________________________________________________________ Date of Birth______________________ Phone____________________________ Address __________________________________________________________ City________________________________________State______ Zip_________ Email Address_______________________________________________________ Cell Phone/Alternate Phone Number ______________________________________ Agency Name______________________________________________________ Agency Phone______________________________________________________ Course Title________________________________________________________ Course #____________________________ Course Date_____________________ Training Officer/Supervisor’s Signature_____________________________________ Please charge to my ___ VISA ___ MasterCard ___ Discover Card # ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Cardholder’s Name__________________________________ Exp . Date _________ Signature__________________________________________________________ Century.edu/ContinuingEd | 651.779.3341 39 information PARKING PAyMENT WEST campus parking is on the north side Member agencies will be billed on a of the building . Use the Theater entrance quarterly basis according to the contract for Art and Music classes . EAST campus for their number of SLOTS purchased . parking is most plentiful on the northeast side of the building . Lot C is convenient for most classes in this catalog . About Law Enforcement Continuing Education CENTuRy COllEGE BOOKSTORE 651.779.3284 Courses The Bookstore is located on the lower level PosT Credits of the WEST Campus . Peace officers who successfully complete the courses listed in this catalog will Monday - Thursday: 7:30am -7:00pm, receive peace officer continuing Friday: 7:30am-3:00pm education credits as indicated . http://centurybooks .collegestoreonline . com Visit our Web site at century .edu/ continuinged and go to catalogs – click “law enforcement”! Century College 40 Century.edu/ContinuingEd | 651.779.3341 Continuing Education for Law Enforcement New for 2011-2012 NEW! Emotional Intelligence & Effectiveness in Public Safety Research shows that 85 percent of what sets successful public safety personnel apart from struggling personnel is their ability to use Emotional Intelligence (EI) effectively. EI is a type of intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and to use the information to guide one’s thinking and actions. It has major impact over our ability to influence others, resolve conflict, and see our own actions more clearly in times of stress. EI is particularly important because public safety personnel engage in managing conflict on a daily basis. It also influences our personal and professional relationships as well as our general happiness and satisfaction with our lives. People with strong Emotional Intelligence competencies tend to be more successful professionally and more able to make positive changes at work. Topics include: • Introduction to EQ • The Emotional and Rational Brain • The Importance of EQ and Public Safety Personnel Effectiveness • Measuring Our Emotional Intelligence • The Cost of Weak Emotional Intelligence – Personally and Professionally • Maintaining / Improving Emotional Intelligence Lisa Lynn, Century Instructor Wednesday, May 23, 2012 4 POST Credits 8:30am-12:30pm EAST Rm 2313 Course: 20125-001814. $135 NEW! Critical Thinking in the Workplace Take a step back and look from the outside in with an open and rational mind – this is the impetus of a critical thinker. So often, our perspective is skewed by unintentional bias. Being able to recognize bias and look at a situation with multiple perspectives is a method used to break through thinking limitations. Critical thinking allows you to get at what lies underneath and then generate productive ideas. You will learn to: • Be an appropriate skeptic • Ask questions that are thought provoking and relevant • Gather and assess information before interpreting • Develop criteria to measure interpretations against • Understand implications and consequences of interpretations • Generate productive ideas based on a foundation of critique Jeannette Grace, Century Instructor Thursday, August 16, 2012 4 POST Credits 8:30am-12:30pm EAST Rm 2313 Course: 20131-000002 $135 Nonprofit Org. U.S. Postage PAID Permit No. 4323 Twin Cities, MN ADDRESS SERVICE REQUESTED 3300 Century Avenue North White Bear Lake, MN 55110 century.edu Century College is a great resource for law enforcement continuing education credits. I have never received a poor class review. – Captain Jack Kettler Oakdale Police Department Century College is an equal opportunity, affirmative action employer and educator, and a member of the Minnesota State Colleges and Universities system.
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