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					Telstra Fault Repaired on 3rd Dec - Replacement of O-Pair?
Internode Contact same afternoon - Monitoring fault, ask to record Noise Margin

                          Information from
                          Netgear Router Status
                          Connection Speed      Line Attenuation              Noise Margin
                                 kb/s                   db                         db
Restart Time                    Down         Up       Down             Up         Down

    3-Dec       11:55am          3621         872        64.00        36.60       5.40

                12:55pm          3006         861        64.50        37.00       6.05

    4-Dec       6:00am

                6:30am           2487         872        62.50        37.00       8.05

                7:00am           2150         876        63.50        37.00       7.55

                7:09am           2859         872        63.50        37.00       6.00

                8:15am           3011         861        64.00        37.00       5.70


    5-Dec       4:18am           3011         861        64.00        37.00       4.40

                9:12pm           3011         861        64.00        37.00       3.90

                9:15pm           2699         876        61.50        37.00       6.00

                9:25pm           2816         865        63.00        37.00       6.00



    6-Dec       5:35am           2150         865        64.50        37.00       5.50

                5:38am           1938         872        64.50        37.00       6.40

                5:48am           2812         872        64.50        37.00       6.00

                11:56am          2937         582        62.50        36.50       5.40
7-Dec    2:00pm    2937   582   62.50   35.50   4.60

         2:35pm    2258   575   64.00   37.00   6.15

         2:40pm    2042   582   65.50   36.50   6.35

         2:48pm    3248   582   65.00   36.50   6.00

         2:55pm    3248   282   65.00   36.50   5.75

         7:15pm    3248   582   65.00   36.50   5.30



8-Dec    12:13am   3062   603   65.00   36.50   5.75

         9:45am    3062   603   65.00   36.50   5.70

         4:25pm    3062   603   65.00   36.50   5.75



9-Dec    3:45am    3062   603   65.00   36.50   5.65

         5:05am    2244   595   65.50   36.50   6.10

         5:15am    2236   582   64.00   37.00   6.25

         1:00pm    3854   582   65.50   36.50   6.00

         8:30pm    2773   595   65.00   36.50   5.60



10-Dec   7:20am    N/A    N/A   N/A     N/A     N/A

         7:25am    2024   603   64.50   36.50   6.35

         8:20am    2842   571   65.00   37.00   5.70

         5:00pm    2842   571   65.00   37.00   5.20

         5:10pm    2724   599   64.00   37.00   6.00
         5:15pm    2786   595   65.00   37.00   6.00



12-Dec   11:45pm   2314   595   65.50   36.50   5.65

         11:50pm   2331   610   64.50   36.50   6.05



13-Dec   12:40am   2565   610   65.00   36.50   6.05

         11:00am   2730   617   64.00   36.50   6.05



14-Dec   4:55am    N/A    N/A   N/A     N/A     N/A

         5:00am    1596   582   65.00   37.00   6.40

         5:10am    1557   603   65.00   36.50   6.00

         5:25pm    2237   344   65.00   36.50   6.00

         5:30pm    2251   474   62.00   38.00   6.00



15-Dec   9:00am    2128   606   65.50   36.50   8.85

         9:10am    2924   606   65.50   36.50   5.65

         10:30pm   2924   606   65.50   36.50   6.65



16-Dec   6:45am    2924   606   65.50   36.50   6.10

         9:00pm    2924   606   65.50   36.50   6.30



17-Dec   8:55am    2924   606   65.50   36.50   6.00
18-Dec   2:30am    2924   606   65.50   36.50   6.00

         7:30am

         7:55am    3162   575   65.50   37.00   3.90



19-Dec   9:17am    3162   575   65.50   37.00   5.45



20-Dec   8:00am    3162   575   65.50   37.00   4.60

         10:45pm   3162   575   65.50   37.00   4.65



21-Dec   7:50am    3162   575   65.50   37.00   4.85

         5:20pm    3162   575   65.50   37.00   4.90



22-Dec   10:50am   3162   575   65.50   37.00   4.95

         11:20am   2911   564   63.50   37.00   6.10

         11:35am   N/A    N/A   N/A     N/A     N/A

         11:40am   3011   582   64.50   36.50   5.55

         11:50am   2595   568   65.50   36.50   6.75

         12:05pm   N/A    N/A   N/A     N/A     N/A



23-Dec   4:50am    2747   606   65.00   36.50   6.45

         4:55am    2582   606   65.00   36.50   6.35
         5:00am    2569   621   64.50   36.50   6.50

         5:05am    2487   610   64.50   36.50   6.50

         5:20am    2189   582   63.00   37.00   6.00

         5:35am    2162   595   64.00   36.50   6.25

         12:00pm   3062   582   64.00   36.50   6.05



24-Dec   10:05pm   N/A    N/A   N/A     N/A     N/A

         10:10pm   2193   599   66.50   37.00   6.10

         10:15pm   2470   603   65.00   36.50   5.75

         10:20pm   2730   582   66.00   36.50   6.60



Xmas     6:45pm    N/A    N/A   N/A     N/A     N/A

         6:50pm    2492   582   65.50   37.00   6.00



26-Dec   8:05am    2492   582   65.50   37.00   6.00



27-Dec   6:35am    2492   582   65.50   37.00   5.65

         6:50am    2686   603   65.00   37.00   6.05

         8:40am    N/A    N/A   N/A     N/A     N/A

         8:55am    2236   595   65.00   37.00   6.25

         9:00am    2145   603   64.50   37.00   6.65

         9:05am    2206   606   64.50   36.50   6.60
         9:08am    N/A    N/A   N/A     N/A     N/A

         9:10am    N/A    N/A   N/A     N/A     N/A



28-Dec   9:15am    2236   599   65.50   36.50   8.80

         9:20am    3339   606   65.00   36.50   6.15



29-Dec   9:25am    N/A    N/A   N/A     N/A     N/A

         4:08pm    3846   537   63.00   38.00   6.00



30-Dec   5:30am    N/A    N/A   N/A     N/A     N/A

         5:35am    2063   571   63.50   37.00   6.00

         5:40am    2067   568   62.50   37.00   6.00

         5:45am    N/A    N/A   N/A     N/A     N/A

         5:50am    1513   582   63.50   37.00   6.55

         7:10am    3400   561   63.00   37.00   6.05

         3:30pm    3400   561   63.00   37.00   5.20

         8:50pm    N/A    N/A   N/A     N/A     N/A

         8:55pm    3456   480   63.50   31.50   6.00



31-Dec   12:00pm   291    565   60.50   37.00   6.05



1-Jan    10:40am   2907   547   63.50   37.00   6.55
        8:10pm    N/A    N/A   N/A     N/A      N/A

        8:15pm    2889   561   63.00   37.00   4.85



2-Jan   8:40am    2889   561   63.00   37.00   5.35

        11:05am   2794   547   60.50   37.00   6.05



3-Jan   6:55am    N/A    N/A   N/A     N/A      N/A

        7:00am    N/A    N/A   N/A     N/A      N/A

        7:20am    2868   547   62.00   37.50   5.65



4-Jan   9:05am    1293   582   62.00   37.00   11.00

        9:10am    3140   575   63.00   37.00   6.00

        2:45pm    3149   571   64.00   37.00   2.65

        3:00pm    N/A    N/A   N/A     N/A      N/A

        3:05pm    3149   571   64.00   37.00   -51.00

        3:10pm    2660   561   63.50   37.50   6.55



5-Jan   12:25pm   2314   582   63.00   37.00   7.15

        12:30pm   3054   575   64.00   37.00   6.00

        2:05pm    3175   575   65.00   37.00   -51.00

        2:10pm    3244   561   64.00   37.00   4.45

        3:15pm    2980   561   63.50   37.00   -51.00
        3:20pm   3941   561   63.50   37.00   6.00

        5:50pm   3941   561   63.50   37.00   5.75



6-Jan   6:50am   2189   595   62.50   37.00   12.25

        6:55am   3932   575   65.50   37.00   6.15

        9:30pm   3932   575   65.50   37.00   6.05



7-Jan   4:55am   N/A    N/A   N/A     N/A     N/A

        5:00am   2362   568   64.00   37.00   6.40

        5:05am   N/A    N/A   N/A     N/A     N/A

        5:10am   2234   582   63.00   37.00   6.10

        5:15am   N/A    N/A   N/A     N/A     N/A

        5:20am   N/A    N/A   N/A     N/A     N/A

        5:30am
   Information from      Node Mirror
   Speed Test            Test File
   Connection Speed      From Internode   Up Time   Notes
          kb/s                 kb/s
Up       Down         Up      Down

5.00      3043        718      360                  1248pm Connection drops, ADSL

5.50      2516        712      308                  Contact from Internode, Monitor C

                                                    No Connection, No Internet Light,

6.00      2091        N/A      N/A                  Speed Test freezes during Upload

5.50      1805        730      221                  Not Happy with that speed, reboot

5.50      2409        724      292                  Noticed Connection dropped out a

5.50      2529        693      307                  Noise Margin dropped to -57db, st
                                                    Contacted Internode Tech support

5.50      2531        717      306

6.00      2437        681      N/A                  Node Mirror 206/290 kb/s, Webpa

5.50      2268        691      280                  Powered off Router, to see results

5.50      2305        698      290



5.50      N/A         N/A      N/A                  Very slowly loading webpages, reb

6.00      1448        726       ?                   Node Mirror 115/180kps, Powering

5.50      2366        715      287                  11:38am noticed No Internet Conn

4.50      2469        476      308
6.00   1662   486   137   Turned off Router, Rebooting at 2:

6.00   936    265   144   Rebooting Router via Diagnostics

5.50   N/A    N/A   N/A   Turned off Router

5.00   1723    2    N/A   Net dropped out

4.50   2521   484   N/A   146/210 from Node Mirror Test 10

5.00   2728   478   332   Contacted Tech Support, put on h



5.00   2573   483   311   Connection seems stable

5.00   2610   503   313   Connection seems stable, contact

5.00   2577   502   312   Connection seems stable, Receive



5.50   2570   501   314   Connection seems stable, running

5.50   695    489   N/A   Node Mirror Test frozen, rebooting

5.50   N/A    N/A   N/A   Can't get Speed test or Node Mirro

5.00   3241   481   394   Telstra Tech visited at Noon. I was

5.00   2337   464   280   1000kbps wiped from my speed, C



N/A    N/A    N/A   N/A   No ADSL, rebooting Router

5.00   1370   502   N/A   85/155kb/s from Node Mirror Crap

5.00   2389   476   290   Node Technician called at 1225pm

5.50   N/A    N/A   N/A   Unable to browse, no response fro

5.00   N/A    N/A   N/A   Still unable to use Internode Net T
5.00   2341   496   279



5.50   1946   490   237   Speed too slow for ABC iView, reb

5.00   1961   509   239   Again, speed too slow for ABC iVie



5.00   2158   437   263

4.50   2293   515   279   Connection dropped out at 6am



N/A    N/A    N/A   N/A   No internet, rebooting router

5.50   N/A    N/A   N/A   Unable to browse, rebooting route

5.50   799    447   50    slowest speed recorded, rebooting

5.00   N/A    N/A   N/A   Unable to browse, rebooting route

3.80   1905   379   230



5.00   1785   506   219   Slow speed, Restarting router

5.00   2460   449   270   Replaced Node Modem with my ow

5.50   2458   470   300   Connection has been great for 12



6.00   2461   506   299   Connection still steady

6.00   2457   502   298   Connection still steady



6.00   2455   448   300   Connection still steady
6.00   2455   448   300   Connection still steady

                          No ADSL, rebooting router

5.50   1874   480   N/A   Between 215/330 for Node Downlo



6.00   2697   455   320   Completed download limit around



6.50   2654   456   N/A   108/320 from Node Download mirr

6.00   2650   476   322   Connection still steady



6.50   2655   438   324   Connection still steady

7.00   2559   451   323   Connection still steady



6.50   2131   376   N/A   99/124 from Node Mirror, powering

5.50   2448   460   298   Decent Connection speed

N/A    N/A    N/A   N/A   No ADSL, Rebooting Router

4.50   N/A    N/A   N/A   Unable to web browse, powered o

6.00   N/A    N/A   N/A   Unable to web browse, powered o

N/A    N/A    N/A   N/A   No ADSL, Rebooting Router



5.50   N/A    N/A   N/A   No ADSL, Rebooting Router

5.50   N/A    N/A   N/A   Unable to web browse, powered o
4.50   N/A    N/A   N/A   Unable to web browse, powered o

5.50   N/A    N/A   N/A   Still unable to web browse, powere

5.50   N/A    N/A   N/A   Still unable to web browse, powere

5.50   1821   490   222   Slow connection speed, but workin

5.00   2568   479   305   Decent Connection speed



N/A    N/A    N/A   N/A   No FKN ADSL on Xmas Eve, Ho H

5.00   N/A    N/A   N/A   Unable to web browse, rebooting r

5.00   N/A    N/A   N/A   Unable to web browse, rebooting r

5.00   2293   486   N/A   Node tools unavailable, able to bro



N/A    N/A    N/A   N/A   Again no FKN ADSL on Xmas Day

5.00   2093   462   255   Slow connection speed, but workin



5.00   2093   462   255   Slow connection speed, but workin



5.50   2087   486   240   Slow connection speed, rebooting

5.00   2260   503   275   Some improvement with speed, co

N/A    N/A    N/A   N/A   Unable to web browse, rebooting r

5.50   1830   497   196   Slow connection speed, rebooting

5.00   N/A    N/A   N/A   Slow connection speed, rebooting

5.50   N/A    N/A   N/A   Unable to web browse, rebooting r
N/A    N/A    N/A   N/A                     Unable to web browse, rebooting r

N/A    N/A    N/A   N/A                     Unable to web browse, rebooting r



5.50   1878   499   230                     Slow connection speed, rebooting

5.00   2808   472   342                     Now this is what I paid for, if it can



N/A    N/A    N/A   N/A                     Call from Telstra Tech, telling me h

5.00   3232   434   392                     Telstra did have to enter properly,



N/A    N/A    N/A   N/A                     No ADSL, Rebooted router

6.00   1015   426   55.1                    Crap speed, rebooting

6.00   1069   473   90                      Crap speed, rebooting

N/A    N/A    N/A   N/A                     No ADSL, Rebooted router

5.50   1274   482   150                     Crap speed again

5.00   2860   459   348                     Now this is what I paid for, if it can

5.00   2855   414   346                     Connection stable

N/A    N/A    N/A   N/A                     No ADSL, changed Line Profile to

7.00   2906   394   354                     Connection stable



4.50   2522   470   302          N/A        No ADSL, connection must of just



5.50   N/A    N/A   296    1day 4hrs 10mins Speed test expired on Node Test t
N/A    N/A    N/A   N/A       N/A        No ADSL

5.00   2430   470   N/A       N/A        160/290 Node Mirror, Speed test e



5.00   2430   470   294   12hrs 31mins   Connection stable

5.00   2350   430   280       N/A        Rebooted Router at 11:00am, una



N/A    N/A    N/A   N/A       N/A        No ADSL, rebooting router

N/A    N/A    N/A   N/A       N/A        No ADSL, rebooting router

5.50   2410   460   293       N/A        No ADSL since 6:55am



5.00   N/A    N/A   N/A       4hrs       Shit connection speed, rebooting r

5.00   2630   470   322       N/A        Connection stable

4.50   2650   480   321      5mins       ADSL dropped out, reconnected it

N/A    N/A    N/A   N/A       N/A        No ADSL Again, reconnected itsel

4.50   N/A    N/A   N/A       N/A        Unable to browse, rebooting conne

5.50   2230   450   270       N/A        Have ADSL at a much slower conn



4.50   1940   480   236    7hr 16mins    Shit connection speed, rebooting r

4.50   2560   480   313       N/A        Connection stable

4.50   N/A    N/A   N/A       N/A        Unable to browse, rebooting conne

5.00   2730   470   331       N/A        Connection stable

5.00   N/A    N/A   N/A       N/A        Unable to browse, rebooting conne
5.00   3310   460   403       N/A        Replaced Cable from Socket to Ro

5.00   3310   470   404    2hr 29mins    Connection stable



5.00   1840   490   224    1hr 52mins    Slow Speed, rebooting router

5.00   3310   480   404       N/A        Connection stable

5.00   3310   480   401   14hrs 33mins   Connection stable



N/A    N/A    N/A   N/A       N/A        No ADSL, rebooting router

5.00   N/A    N/A   N/A       N/A        Crap speed, rebooting router

N/A    N/A    N/A   N/A       N/A        No ADSL, rebooting router

5.00   N/A    N/A   N/A       N/A        Unable to browse, rebooting conne

N/A    N/A    N/A   N/A       N/A        No ADSL, rebooting router

N/A    N/A    N/A   N/A       N/A        No ADSL, rebooting router
 Connection drops, ADSL on, no connection speed

 from Internode, Monitor Connection

nection, No Internet Light, DSL light Flashing. Router Reconnects itself

Test freezes during Upload test, Can not access Node Mirror either ADSL on, no connection speed. Rebooting Route

 py with that speed, rebooting Router via Router Software

 Connection dropped out at 8:14am, Router Reconnected itself

argin dropped to -57db, steady at 4.65 db
ed Internode Tech support, Port to be swapped



irror 206/290 kb/s, Webpage viewing slow. Rebooted Router via Diagnostics

d off Router, to see results




 wly loading webpages, rebooting router

irror 115/180kps, Powering off Router

m noticed No Internet Connection, Router trying to reconnect
off Router, Rebooting at 2:35pm

ng Router via Diagnostics




 from Node Mirror Test 100mb file

ed Tech Support, put on hold, Emailed Kate



tion seems stable

tion seems stable, contacted Tech support, getting sent a test router to check the service. Technical Support have c

tion seems stable, Received an Email from Kate at Internode, with her description of what is happening



tion seems stable, running for now over 1 day without dropout? Connection drops out 4:55am

irror Test frozen, rebooting router

t Speed test or Node Mirror to load, rebooted again

Tech visited at Noon. I was told cables were replaced, port was switched and that there was some interference on on

ps wiped from my speed, Connection seems stable, no problems running tests, will monitor



L, rebooting Router

b/s from Node Mirror Crap speed, rebooting Router again

echnician called at 1225pm, with a catch up of them telling me Telstra is sending an ADSL tech to look at the line, so

to browse, no response from Node tools, rebooting router

ble to use Internode Net Tools, rebooting Router
oo slow for ABC iView, rebooting router

peed too slow for ABC iView




tion dropped out at 6am



net, rebooting router

to browse, rebooting router

speed recorded, rebooting router, again

to browse, rebooting router




eed, Restarting router

d Node Modem with my own

tion has been great for 12 hours now



tion still steady

tion still steady



tion still steady
tion still steady

L, rebooting router

n 215/330 for Node Download Mirror



ted download limit around 8pm, speed capped



 from Node Download mirror

tion still steady



tion still steady

tion still steady



rom Node Mirror, powering down, restarting router

Connection speed

L, Rebooting Router

to web browse, powered off Router, rebooting

to web browse, powered off Router, rebooting

L, Rebooting Router



L, Rebooting Router

to web browse, powered off Router, rebooting
to web browse, powered off Router, rebooting

ble to web browse, powered off Router, rebooting

ble to web browse, powered off Router, rebooting

nnection speed, but working

Connection speed



 ADSL on Xmas Eve, Ho Ho Ho Internode. Rebooting Router

to web browse, rebooting router

to web browse, rebooting router

ols unavailable, able to browse



o FKN ADSL on Xmas Day, Ho Ho Ho Internode. Rebooting Router

nnection speed, but working



nnection speed, but working



nnection speed, rebooting router

mprovement with speed, connection stable

to web browse, rebooting router

nnection speed, rebooting router

nnection speed, rebooting router

to web browse, rebooting router
to web browse, rebooting router

to web browse, rebooting router



nnection speed, rebooting router

s is what I paid for, if it can maintain this, I'd be happy



m Telstra Tech, telling me he is starting work and that is aware of Line Attenuation problem. Tech does not need acc

did have to enter properly, gave my sister some speech about unable to get ADSL2 speed due to distance from Exch



L, Rebooted router

eed, rebooting

eed, rebooting

L, Rebooted router



s is what I paid for, if it can maintain this, I'd be happy



L, changed Line Profile to ADSL1, rebooted router




L, connection must of just dropped out, reconnected quickly



est expired on Node Test tools page
 Node Mirror, Speed test expired on Node Test tools page




ed Router at 11:00am, unable to browse



L, rebooting router

L, rebooting router

L since 6:55am



nection speed, rebooting router



ropped out, reconnected itself

L Again, reconnected itself

to browse, rebooting connection

DSL at a much slower connection



nection speed, rebooting router



to browse, rebooting connection



to browse, rebooting connection
d Cable from Socket to Router




eed, rebooting router




L, rebooting router

eed, rebooting router

L, rebooting router

to browse, rebooting connection

L, rebooting router

L, rebooting router
ection speed. Rebooting Router. Rebooted after 5 minutes. Still no connection after another 5 Minutes, Rebooting R
 ice. Technical Support have contacted me again, this time Telstra have stated there is a fault again, and they're test

what is happening




e was some interference on one of the lines that may have been causing the drop outs. Again I've been told it's bum




DSL tech to look at the line, some time next week
blem. Tech does not need access to property

peed due to distance from Exchange (something I am already aware about and wasn't the issue about the connectio
nother 5 Minutes, Rebooting Router again
s a fault again, and they're testing/replacing equipment.




s. Again I've been told it's bumped upto Level 2 with their Technicians
the issue about the connection. The issue was that the service doesn't work at any speed, drops out constantly, whe
peed, drops out constantly, when it does reconnect it's slower till that drops out, then gets slower and does the same
ets slower and does the same thing again and again for a few days

				
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posted:9/18/2012
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