equality info report 2012 by w4cZzA

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									Department for Work
and Pensions Equality
Information Update
2012
DWP Equality Information 2012 Update


List of tables ..................................................................................................... 3
Introduction ...................................................................................................... 5
Section 1: Information about our policies and services .................................... 6
   Employment related impact indicators.......................................................... 9
     1. Rates of people moving off out of work benefits ................................... 9
     2. Numbers on key out-of-work benefits ................................................. 11
     3. Proportion of children living in workless households ........................... 17
     4. Young people not in employment or full-time education ..................... 20
     5. Gap between the employment rates for disabled people and the overall
     population ............................................................................................... 22
     6. Average age people stop working ....................................................... 25
   Poverty and social mobility related impact indicators ................................. 27
     7. Rate of disability poverty ..................................................................... 27
     8. Rate of pensioner poverty ................................................................... 31
     9. Social mobility in adulthood ................................................................ 34
   Pensions-related impact indicators............................................................. 36
     10. Number of employees in a pension scheme sponsored by their
     employer ................................................................................................. 36
   Operational working of the Department related impact indicators .............. 38
     11. Monetary value of fraud and error in the benefit system ................... 38
     12. Public opinion of DWP service levels ................................................ 39
     13. Additional customer data .................................................................. 45
Section 2: Information about our employees .................................................. 47
     14. The DWP workforce .......................................................................... 47
     15. Disciplinary procedures .................................................................... 52
     16. Exits .................................................................................................. 54
     17. Working Patterns .............................................................................. 57
     18. Grievances........................................................................................ 59
     19. Performance markings ...................................................................... 61
     20. Promotion ......................................................................................... 62
     21. Recruitment process ......................................................................... 64
     22. Pay gap............................................................................................. 65
     23. Training data ..................................................................................... 69
     24. Maternity data ................................................................................... 70
     25. Links to additional information .......................................................... 71




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DWP Equality Information 2012 Update



List of tables
Employment
Table 1.1-1.2: Number and rates of people moving from out-of-work benefits.
Table 2.1-2.3: Number of people on key out-of-work benefits by age, ethnicity
and gender.
Table 3.1-3.3: Percentage of children in each economic activity status of
household category by age, gender, and ethnic origin of child.
Table 4.1-4.3: Percentage of young people not in full-time education who are
workless by disability, ethnicity and gender.
Table 5.1-5.4: Gap between employment rates for disabled people and the
overall population by age, ethnicity, gender and religion.
Table 6.1-6.3: Average age of withdrawal from the labour market by ethnicity
and gender, gender overall and by gender and religion or belief.

Poverty and social mobility
Table 7.1-7.4: Poverty rate for families by presence of disabled members and
age, disabled members overall, disabled members and ethnicity and disabled
members and gender.
Table 8.1-8.4: Poverty rate for pensioners by age, disability, ethnic group of
head of household and gender.
Table 9.1: Percentage in the bottom income quintile that have progressed in
the distribution of earnings.

Pensions
Table 10.1-10.2: Numbers of employees in a pension scheme sponsored by
their employer by age and gender.

Operational working of the Department
Table 12.1-12.8: Customers’ reported overall satisfaction with Jobcentre Plus
and the Pension, Disability and Carers Service by age, disability, ethnicity and
gender.

Additional customer data
Table 13.1: Percentage of employment gaps for various protected
characteristics.

DWP workforce data
Table 14.1-14.4: Percentage of DWP workforce by age, disability, ethnicity
and gender.
Table 15.1-15.4: Percentage of employees disciplined by age, disability,
ethnicity and gender.
Table 16.1-16.4: Percentage of reason for leaving by age, disability, ethnicity
and gender.
Table 17.1-17.4: Percentage of employees with a part-time working pattern by
age, disability, ethnicity and gender.



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DWP Equality Information 2012 Update


Table 18.1-18.4: Percentage of employees raising a grievance by age,
disability, ethnicity and gender.
Table 20.1-20.4: Percentage of employees promoted by age, disability,
ethnicity and gender.
Table 22.1-22.4: Pay gap by age, disability, ethnicity and gender.
Table 24.1-24.4: Percentage of employees returning from maternity leave by
age, disability and ethnicity.




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DWP Equality Information 2012 Update



Introduction
On 31 January 2012 the Department published its first Equality Information
report under the Public Sector Equality Duty. Whilst the legal requirement is
an annual publication, the initial report committed to aligning information with
the Department’s reporting cycle by producing an update in July 2012.

This update follows the same format as the original report:

Section One shows information and data relating to the Department’s
policies, practices and service users; and

Section Two shows information and data relating to the Department’s
employees.

Future reporting

The Department intends to publish a comprehensive Equality Information
report in July 2013. This will include an annual data update and also progress
made in the detailed areas of the first report about our approach to:

   providing information about our policies, practices and services;
   providing information relating to our employees;
   benchmarking as an employer;
   engaging with our employees;
   engaging with our service users;
   paying due regard; and
   equality objectives.

Notes to data

Changes to the presentation of tables and amendments required following the
first report are clearly explained in the commentary next to the relevant tables.

Alternative formats

If you would like a copy of this update in an alternative format please contact:
Diversity and Equality Directorate,
Porterbrook House,
7 Pear Street,
Sheffield,
South Yorkshire,
S11 8JF.
Email: Adelphi.diversityandequality@dwp.gsi.gov.uk

Thank you for taking the time to read this update, we welcome your feedback.
Please write to us using the details above.


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DWP Equality Information 2012 Update




Section 1: Information about our policies and
services
Number Indicator                         Data source        Time period and availability
1      Rates of people moving            DWP administrative  Latest data available for claimants that have flowed off Jobseekers
       from out-of-work benefits         data                  Allowance was from January-March 2011 and March 2012. Whereas,
                                                               latest data for claimants flowing off Employment and Support Allowance
                                                               was from October-December 2010 and March 2012.
2        Numbers on key out-of-          DWP administrative  Splits currently available by age and gender, and partly for ethnicity.
         work benefits                   data                Latest data available at July 2012 covered November 2011.
                                                             Produced four times a year covering the months of February, May,
                                                               August and November. Data are available with six months delay.
3        Proportion of children living   Labour Force        Splits currently available by age, ethnicity and gender.
         in workless households          Survey              Latest data available at July 2012 covered Quarter 4 2011.
                                                             Produced twice a year. Data are available for Quarter 2 and Quarter 4
                                                               each year with a delay of around six weeks after the period referred to.
4        Young people not in             Labour Force        Impact indicator covers age. Splits currently available by disability,
         employment or full-time         Survey                ethnicity and gender.
         education                                           Latest data available at July 2012 covered Quarter 1 2012.
                                                             Produced monthly approximately six weeks after the period referred to.
                                                               Three months of data are combined for the indicator.
5        Gap between employment          Labour Force        Impact indicator covers disability. Splits currently available by age,
         rates for disabled people       Survey                ethnicity, gender and religion or belief.
         and the overall population                          Latest data available at July 2012 covered Quarter 1 2012.
                                                             Produced quarterly approximately six weeks after the period referred to.
                                                               Three months of data are combined for the indicator.


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DWP Equality Information 2012 Update



Number Indicator                        Data source        Time period and availability
6      Average age people stop          Labour Force        Splits currently available by age, ethnicity, gender and religion or belief.
       working                          Survey              Latest data available at July 2012 covered Quarter 1 2011 for gender,
                                                              and 4 quarter averages (to increase data reliability for these groups)
                                                              from Quarter 2 2011 to Quarter 1 2012 for ethnicity and religion or
                                                              belief.
                                                            Produced quarterly approximately six weeks after the period referred to.
7        Rate of disability poverty     Family Resources    Indicator covers disability. Splits currently available by age, ethnicity
                                        Survey                and gender. Information on religion or belief and sexual orientation has
                                                              been collected from April 2011. Results are expected to be available in
                                                              Spring/Summer 2013.
                                                            Latest data available at July 2012 covered 2010/11.
                                                            Produced once a year covering a financial year, with a delay of just over
                                                              a year after the end of the period referred to.
                                                            Data do not include care home residents due to the sample for the
                                                              survey used consisting of the private household population.
8        Rate of pensioner poverty      Family Resources    Splits currently available by age, disability, ethnicity and gender.
                                        Survey                Information on religion or belief and sexual orientation has been
                                                              collected from April 2011. Results are expected to be available in
                                                              Spring/Summer 2013.
                                                            Latest data available at July 2012 covered 2010/11.
                                                            Produced once a year covering a financial year, with a delay of just over
                                                              a year after the end of the period referred to.
                                                            Data do not include care home residents due to the sample for the
                                                              survey used consisting of the private household population.
9        Social mobility in adulthood   Annual Survey of    Likelihood of progression of 25-30 year olds by gender. Data for other
                                        Hours and             protected characteristics are not currently available.
                                        Earnings            Latest data available at July 2012 covered 2002-2011.




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DWP Equality Information 2012 Update



Number Indicator                        Data source      Time period and availability
10     Number of employees in a         Annual Survey of  Splits currently available by age and gender. This will be supplemented
       pension scheme sponsored         Hours and           by data from the Family Resources Survey for religion or belief and
       by their employer                Earnings            sexual orientation which has been collected from April 2011. Results
                                                            are expected to be available in Spring/Summer 2013.
                                                          Latest data available at July 2012 covered 2011.
11        Monetary value of fraud and DWP administrative  No equality information currently available. We are considering the
          error in the benefit system data                  feasibility of collecting this and will provide an update in the next report.
12        Public opinion of DWP       DWP administrative  Splits currently available by age, disability, ethnicity and gender.
          service levels              data                The latest data available at July 2012 covered 2011 for Jobcentre Plus
                                                            and 2010/11 for the Pension, Disability and Carers Service. Produced
                                                            once a year.
13        Employment gap              Labour Force        Indicator focuses on disabled people, splits are available by age (for
                                      Survey                young adults and older workers), ethnicity and disability.
                                                          Data available approximately six weeks after the end of each quarter.
                                                          Data are seasonally unadjusted so only year on year comparisons can
                                                            be made.

Note: Estimates are based on a variety of data sources and are therefore subject to uncertainty. Small differences should be
treated with caution as these will be affected by sampling error and variability in the data source.




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DWP Equality Information 2012 Update




Employment related impact indicators
1. Rates of people moving off out-of-work benefits1

What does this tell us?

This indicator reports off-flow rates for cohorts of customers who flow onto
each benefit in a given period. For example: across all ages 87.2% of those
starting to receive Jobseeker’s Allowance between January and March 2011
had stopped receiving the benefit 52 weeks later; 73.6% of 25-49 year olds
who claimed Employment and Support Allowance between October and
December 2010 had stopped receiving the benefit 65 weeks later.

This measure is included because Jobcentre Plus adds value by reducing the
time it takes for a customer to move off benefit. The Jobseekers Allowance
portion of the measure directly affects the claimant count, and the measure as
a whole will provide useful information as to whether the Department's
spending review settlement is being implemented.

How will an improvement be shown?

An increase in the indicator will demonstrate whether an improvement has
been achieved. However, the indicator level will be affected by benefit
conditionality and operational changes, seasonal variation and the economic
cycle. For example, in a recession, even if Jobcentre Plus is performing well,
the off-flow rate is likely to fall. Also, as Incapacity Benefit claims are re-
assessed for Employment and Support Allowance the off-flow rate is likely to
fall.

Links to other information that you may find useful

A one-off Destination Survey was undertaken by the Department in 2011
which provides data on the rate of people moving from key out-of-work
benefits into employment.




1
 The title and scope of this indicator has been amended from the ‘rate of people moving from
key out of work benefits into employment’ in the 2011/12 Business Plan. HMRC data
originally intended to measure the ‘into employment’ element of this indicator was found to
substantially underestimate the proportion of benefit leavers moving into work because it does
not fully record paid employment. For example, people who earn less than the tax threshold
and those in self-employment will not appear. No ongoing data source has been found to
substitute this data so the scope of the indicator has been reduced accordingly.



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DWP Equality Information 2012 Update


Table 1.1: Jobseeker’s Allowance off-flow rate within 52 weeks, for
claims received between January-March 20111,2,3,5,7

Age                          Total on-flow     Total off-flow         Rate
16-17                               5,900              5,460         92.5%
18-24                            309,340           279,960           90.5%
25-49                            420,170           356,670           84.9%
50+                              101,060             87,660          86.7%
Unknown Age6                            70                 70       100.0%
Total                            836,530           729,810           87.2%

Table 1.2: Employment and Support Allowance off-flow rate within 65
weeks, for claims received between October-December 20101,2,4,5,7

Age                          Total on-flow     Total off-flow         Rate
16-17                               1,300                650         50.0%
18-24                              26,840            20,950          78.1%
25-49                              99,150            72,970          73.6%
50+                                48,970            34,730          70.9%
Unknown age6                            10                 10       100.0%
Total                            176,270           129,310           73.4%

All data sourced from: DWP administrative data, Jobseeker’s Allowance
Processing System (JSAPS).

Notes:
1. The on-flow cohort period corresponds to the reporting month beginning on
the Saturday after the final Friday of the previous month and ending on the
final Friday of the current month. This data covers three on-flow cohort
periods.
2. The rate is calculated as the total number of off-flows from an on-flow
cohort period, divided by the number of on flows within the on-flow cohort
period, multiplied by 100 (to one decimal place).
3. On-flow and off-flow figures rounded to the nearest 10.
4. Off-flow for Jobseeker’s Allowance is based on claims ending within 52
weeks of on-flow.
5. Off-flow for Employment and Support Allowance is based on claims ending
within 65 weeks of on-flow.
6. There are a small number of cases having an incorrect date of birth
recorded on the Administrative Systems (JSAPS).
7. Due to seasonal movements in benefit claiming patterns only year on year
comparisons should be made.




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DWP Equality Information 2012 Update


2. Numbers on key out-of-work benefits

What does this tell us?

This indicator looks at the number of people on the following key out-of-work
benefits:

   Jobseeker’s Allowance;
   Incapacity Benefits/Employment and Support Allowance;
   Lone parents receiving Income Support; and
   Others receiving income-related benefits. These are mainly Pension Credit
    recipients for men aged under state pension age. The remainder are in
    receipt of Income Support.

How will an improvement be shown?

This indicator will show an improvement if the number of people in receipt of
key out-of-work benefits decreases, reflecting the Department’s economic and
social objective of helping more people into employment.

Links to other information that you may find useful

Further information about a variety of benefits and customer groups is
available on the DWP tabulation tool.




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DWP Equality Information 2012 Update


Table 2.1: Number on key out-of-work benefits by age, Great Britain,
thousands, November 20111,2

Age           Jobseeker's Jobseeker's Employment        Lone     Other
               Allowance   Allowance and Support      Parents (Income
                (claimant   (claimant  Allowance          on Support,
               count) (UK      count)        and      Income    others
               seasonally     (GB not  Incapacity     Support     and
               adjusted) 3 seasonally Benefits 5, 7         5
                                                              Pension
                           adjusted) 4                          Credit)
                                                                     5,6

Unknown
age                    ..           -          0.1          -      0.3
Under 18               ..         3.9          4.7        4.5     10.6
18-24                  ..       452.4        153.5      170.0     27.4
25-34                  ..       361.9        333.0      249.1      6.7
35-44                  ..       302.4        546.8      128.2      4.6
45-49                  ..       148.1        380.3       21.1      2.7
50-54                  ..       116.9        404.4        6.6      3.0
55-59                  ..        89.4        446.6        2.0      3.8
60-64                  ..        21.3        306.3        0.2    115.8




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DWP Equality Information 2012 Update



Table 2.2: Number on key out-of-work benefits by ethnicity, Great Britain, thousands, November 20111,2

Ethnicity                        Jobseeker's            Jobseeker's      Employment and       Lone Parents Other (Income
                          Allowance (claimant    Allowance (claimant    Support Allowance       on Income Support, others
                                   count) (UK                  count)      and Incapacity        Support 5  and Pension
                          seasonally adjusted)    (GB not seasonally          Benefits 5, 7                    Credit) 5,6
                                             3
                                                          adjusted) 4
White: British                              ..                1107.9                     ..          436.6              ..
White: Irish                                ..                    8.8                    ..            3.4              ..
White: Other white                          ..                   41.5                    ..           10.0              ..
Mixed: White & Black                        ..                   13.9                    ..            7.2              ..
Caribbean
Mixed: White & Black                        ..                   4.0                     ..            1.8              ..
African
Mixed: White & Asian                        ..                   3.2                     ..            1.1              ..
Mixed: Other Mixed                          ..                   8.5                     ..            3.0              ..
Asian or Asian British:                     ..                  24.0                     ..            3.8              ..
Indian
Asian or Asian British:                     ..                  34.8                     ..           11.6              ..
Pakistani
Asian or Asian British:                     ..                  15.2                     ..            4.1              ..
Bangladeshi
Asian or Asian British:                     ..                  12.3                     ..            3.1              ..
Other Asian
Black or Black British:                     ..                  45.4                     ..           15.5              ..
Black Caribbean
Black or Black British:                     ..                  46.0                     ..           25.0              ..
Black African

Black or Black British:                     ..                  11.1                     ..            4.1              ..



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DWP Equality Information 2012 Update



Ethnicity                      Jobseeker's            Jobseeker's      Employment and       Lone Parents Other (Income
                        Allowance (claimant    Allowance (claimant    Support Allowance       on Income Support, others
                                 count) (UK                 count)       and Incapacity        Support 5  and Pension
                        seasonally adjusted)    (GB not seasonally          Benefits 5, 7                    Credit) 5,6
                                           3
                                                        adjusted) 4
Other Black
Chinese or Other                          ..                   3.0                     ..            1.2              ..
Ethnic Group: Chinese
Chinese or Other                          ..                  27.4                     ..           10.1              ..
Ethnic Group: Other
Ethnic Group
Prefer not to say                         ..                  69.6                     ..           23.5              ..
Missing/old values/no                     ..                  19.5                     ..           16.6              ..
personal contact




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DWP Equality Information 2012 Update


Table 2.3: Number on key out-of-work benefits by gender, United
Kingdom, thousands, November 20111

Gender         Jobseeker's Jobseeker's Employment            Lone        Other
                Allowance   Allowance and Support          Parents    (Income
                 (claimant   (claimant  Allowance              on     Support
                count) (UK count) (GB         and          Income       others
                seasonally         not  Incapacity         Support        and
                adjusted) 3 seasonally Benefits 5, 7              5
                                                                      Pension
                            adjusted) 4                                 Credit)
                                                                            5,6

Male                1068.2          997.8        1440.6       16.3      133.0
Female               527.8          501.6        1135.0      565.3       41.9

All data sourced from: DWP Administrative Data; Columns 1 and 2 from the
Jobseeker’s Allowance (JSA) Claimant Count.

Definitions and conventions: "-" Nil or negligible ".." Not available. Caseload
figures are rounded to the nearest hundred. Some additional disclosure control
has also been applied. Totals may not sum due to rounding.

State pension age: The age at which women reach state pension age is
gradually increasing from 60 to 65 between April 2010 and April 2016 to
November 2018. From December 2018, the state pension age for both men
and women will start to increase to reach 66 years old in October 2020. This
will introduce a small increase to the number of working-age benefit recipients
and a small reduction to the number of pension-age recipients. For more
information see http://statistics.dwp.gov.uk/asd/espa.pdf.

Notes:
1. This table includes the key out-of-work client group categories, with the
exception of carers who are not subject to activation policies in the same way
as other groups.
2. Tables present just one JSA series. The United Kingdom (UK) seasonally
adjusted series is not broken down by age or ethnicity, but is available by
gender. The JSA series in the second column covers Great Britain (GB) and is
not seasonally adjusted. This series is presented as it allows comparisons with
the other key out-of-work benefits published by DWP which also cover GB and
are not seasonally adjusted. GB JSA totals for ethnicity and age are lower than
they are for gender, as gender is available on the 1 per cent of clerical
cases but ethnicity and age are not.
3. UK figures (seasonally adjusted) published by the ONS. This series is the
most reliable and up-to-date source for claimant unemployment.
4. GB figures (not seasonally adjusted) published by the Office for National
Statistics. This series is the most reliable and up-to-date source for claimant
unemployment.
5. GB figures (not seasonally adjusted). Published by DWP as part of the 100
per cent working-age client group analysis. A consistent series for the UK as a
whole is not readily available.



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DWP Equality Information 2012 Update


6. Excludes claimants in receipt of Income Support and Carers Allowance.
7. The "Incapacity Benefits group" includes Employment and Support
Allowance (ESA). ESA replaced Incapacity Benefit and Income Support paid on
the grounds of incapacity for new claims from 27 October 2008.




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DWP Equality Information 2012 Update


3. Proportion of children living in workless households

What does this tell us?

This indicator looks at the proportion of children living in workless households in
the UK. A workless household is a household that includes at least one person
aged 16 to 64 where no-one aged 16 or over is in employment. This indicator
reflects the Department's core aims around employment and preventing
worklessness.

How will an improvement be shown?

Generally, an improvement would be demonstrated by a fall in the indicator.
Such a change would imply a rise in the proportion of children living in a
household with at least one working adult. However other factors, for example,
changes in household types over time may also influence estimates.

Links to other information that you may find useful

Further information is available on the Office of National Statistics website.




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DWP Equality Information 2012 Update


Table 3.1: Percentage of children in each household economic activity
category by age of child, October-December 20111,2

                  Combined economic activity status of household
Age of          Working Households    Workless                      All
child        households  containing households                children
                               both
                           working
                               and
                          workless
                          members
Under 1            54.5        29.5          16.1                  6.2
1                  50.0        30.7          19.3                  6.9
2                  51.4        31.4          17.2                  6.9
3                  51.9        31.0          17.2                  6.7
4                  50.9        29.6          19.6                  6.7
5                  51.4        30.1          18.5                  6.7
6                  51.8        29.9          18.3                  6.1
7                  53.8        29.3          17.0                  6.2
8                  52.9        30.8          16.3                  5.8
9                  53.1        32.2          14.7                  5.7
10                 53.2        32.9          13.9                  6.0
11                 52.5        32.8          14.8                  5.7
12                 53.8        33.0          13.2                  5.9
13                 49.5        38.0          12.5                  5.9
14                 48.6        39.6          11.7                  6.5
15                 48.5        38.4          13.1                  6.0
All                51.7        32.4          15.8                100.0

Table 3.2: Percentage of children in each household economic activity
category by gender of child, October-December 20111,2

                  Combined economic activity status of household
Gender of       Working Households    Workless                      All
child        households  containing households                children
                               both
                            working
                               and
                           workless
                          members
Male               51.1        32.5          16.4                 51.2
Female             52.3        32.3          15.5                 48.8
All                51.7        32.4          15.9                100.0




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DWP Equality Information 2012 Update


Table 3.3: Percentage of children in each household economic activity
category by ethnic origin of child, October-December 20111,2

                    Combined economic activity status of household
Ethnic            Working Households    Workless                      All
origin of      households  containing households                children
child                            both
                              working
                                 and
                             workless
                            members
White                56.3        29.0          14.7                 82.3
Mixed                46.4        30.8          22.7                  3.8
Asian or             24.4        60.9          14.6                  7.8
Asian
British
Black or             30.1          34.7         35.3                 4.0
Black
British
Chinese or           29.9          46.7         23.4                 2.0
other ethnic
group
All 3                51.7          32.4         15.9               100.0

All data sourced from: Labour Force Survey household datasets.

Notes:
1. Children refers to children under 16.
2. Households including at least one person aged 16 to 64.
3. Total includes children with unknown ethnic origin.




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DWP Equality Information 2012 Update


4. Young people not in employment or full-time
education

What does this tell us?

This indicator shows the percentage of young people that are not in
employment or full-time education. It is measured by dividing the number of 18-
24 year olds who are not in work or full-time education by the total number of
18-24 year olds. The indicator will measure the Department's success in
improving the percentage of young people engaged in a positive activity such
as employment, education or training. It recognises the importance of raising
participation in education and improving labour market outcomes for young
people not in full-time education.

How will an improvement be shown?

Generally, a decrease in the indicator will demonstrate an improvement in the
labour market position of young people. However, economic conditions will also
need to be taken into account.

Links to other information that you may find useful

Further information about the Department’s business plan transparency
measures is available here.

Table 4.1: Percentage of young people not in full-time education who are
workless by disability, UK, Quarter 1 2012 (January 2012-March 2012)1,2

Disability status                                               Percentages
Disabled                                                               57.6
Non-disabled                                                           30.1
All                                                                    33.0

Table 4.2: Percentage of young people not in full-time education who are
workless by ethnicity, UK, quarterly average Quarter 1 2010 to Quarter 4
2010 (January 2010-December 2010)1,3,4

Ethnic group of individual                                      Percentages
White                                                                  30.8
Mixed                                                                  43.5
Asian or Asian British                                                 48.3
Black or Black British                                                 50.1
Chinese or other ethnic group                                          53.8
All                                                                    32.5




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DWP Equality Information 2012 Update


Table 4.3: Percentage of young people not in full-time education who are
workless by gender, UK, Quarter 1 2012 (January 2012-March 2012)

Gender                                                              Percentages
Male                                                                       31.4
Female                                                                     34.7
All                                                                        33.0

All data sourced from: Labour Force Survey (LFS).

Notes:
1. This data is fully comparable with the overall measure for young people not
in employment or full-time education using the ONS seasonally adjusted data
2. As with the overall measure for young people not in employment or full-time
education, this measure uses LFS data. However, unlike the overall measure,
this data is not seasonally adjusted and only released quarterly. Therefore it is
not fully comparable with the overall measure.
3. Disability includes those who are disabled under the Equality Act definition,
those who are work-limiting disabled only, and those who are both. It covers the
individual rather than the household.
4. Data for young people not in full-time education and who are workless split
by ethnicity is currently not available. Therefore, the most recent reliable figures
are the same as those reported in the Equality Information 2011 report.




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DWP Equality Information 2012 Update



5. Gap between the employment rates for disabled
people and the overall population

What does this tell us?

This indicator is measured by comparing the seasonally unadjusted
employment rate for disabled people with the unadjusted working-age
employment rate for Great Britain. This uses the ONS Headline Rate definition
of employment which is for people aged between 16 and 64.

These data allow the Department to monitor progress towards employment
equality for disabled people. It allows the public to assess how well the
Department is performing against its aim of promoting high levels of
employment by helping people move into work.

How will an improvement be shown?

Generally a decrease in the indicator will demonstrate that an improvement has
been achieved. However, economic conditions will also need to be taken into
account. For example, recent research indicates that employment prospects for
disabled people are less sensitive to economic conditions than the overall
population.2 This may mean that as the economy improves and overall rates
increase, the gap between the disabled and the overall employment rates will
increase, which would represent a negative outcome for this indicator.

Links to other information that you may find useful

A full description of indicators towards disability equality by 2025 is available on
the Independent Living and Office for Disability Issues website.




2
    An example of this research can be found online.



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DWP Equality Information 2012 Update


Table 5.1: Gap between employment rates for disabled people and the
overall population by age, Great Britain, Quarter 1 2012 (January 2012-
March 2012)1

Age                                               Gap (percentage points)
16-17                                                                 6.7
18-24                                                                16.6
25-34                                                                26.3
35-44                                                                26.9
45-54                                                                26.6
55+                                                                  20.9

Table 5.2: Gap between employment rates for disabled people and the
overall population by ethnicity, Great Britain, Quarter 2 2011 to Quarter 1
2012 (April 2011-March 2012)3,6

Ethnicity                                         Gap (percentage points)
White                                                               25.1
Mixed / Multiple ethnic groups                                      15.7
Indian                                                              24.5
Pakistani                                                           20.1
Bangladeshi                                                         18.6
Chinese                                                                 *
Any other Asian background                                          20.2
Black / African / Caribbean / Black British                         18.9
Other ethnic group                                                    21.0

Table 5.3: Gap between employment rates for disabled people and the
overall population by gender, Great Britain, Quarter 1 2012 (January 2012-
March 2012)

Gender                                            Gap (percentage points)
Male                                                                26.4
Female                                                              21.3




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DWP Equality Information 2012 Update


Table 5.4: Gap between employment rates for disabled people and the
overall population by religion, Great Britain, Quarter 2 2011 to Quarter 1
2012 (April 2011-March 2012)3,7

Religion                                           Gap (percentage points)
Christian                                                              24.0
Buddhist                                                               24.7
Hindu                                                                  22.5
Jewish                                                                 21.4
Muslim                                                                    *
Sikh                                                                   20.3
Any other religion                                                     21.7
No religion at all                                                     27.0

All data sourced from: Labour Force Survey.

Notes:
1. Care should be taken when comparing Table 5.1 with last years report due to
an error in estimates for the gap between employment rates for disabled people
and the overall population by age in Jan-Mar 2011. Comparisons should be
made with the correct version which is available here.
2. Data are rounded to the nearest 0.1 percentage point.
3. * denotes sample size is too small to reliably quote estimates.
4. Data are subject to sampling variation and is not seasonally adjusted.
5. Accuracy of data is limited by small sample sizes.
6. Ethnicity is self-reported.
7. Religion or belief is self-reported.




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DWP Equality Information 2012 Update



6. Average age people stop working3

What does this tell us?

This indicator is measured using the ‘average age of withdrawal from the
labour market-static indicator’. High level figures which are not broken down
for equality groups are published by ONS annually in the Pension Trends
series.

This indicator measures the ages at which people withdraw from the labour
market and become inactive; data are not seasonally adjusted. Due to the
nature of the indicator, year on year changes tend to be small. The focus
should not be on the short-term changes but on the long-term trend.

Extending working life is an important part of the response to demographic
ageing and ensuring pensions sustainability. Monitoring changes in average
age of withdrawal will provide an indication of how the Department’s policies
are encouraging longer working.

How will an improvement be shown?

An increase in the age of withdrawal from the labour market would constitute
a success. There may be a number of contributing factors including: a
continuation of long-term trends; changing attitudes around working longer;
and the effect of state pension age changes.

Links to other information that you may find useful

Further information on the labour market and retirement is available in the
ONS report on Pension Trends.




3
  The Equalities Information 2011 report contained a breakdown for disabled people versus
non-disabled people (Table 6.1). For the 2012 report we have dropped this table. Our
investigations into the data quality have identified that the methodology used does not support
a breakdown by disability status as the prevalence of disability in the population increases
with age, and an individual becoming disabled is associated with withdrawal from the labour
market, meaning that the calculation is biased. A more detailed note explaining the calculation
of the “static” exit age indicator is available in the Average Age of Withdrawal from the Labour
Market report.




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DWP Equality Information 2012 Update


Table 6.1: Average age of withdrawal from the labour market by ethnicity
and gender, Great Britain, Quarter 2 2011 to Quarter 1 2012 (April 2011-
March 2012)3,4

Ethnic group of individual                                 Men        Women
White                                                      64.5         62.6
Mixed                                                      60.7         58.0
Asian or Asian British                                     64.3         59.9
Black or Black British                                     61.2          61.9
White and Asian                                            62.3          59.4

Table 6.2: Average age of withdrawal from the labour market by gender,
Great Britain, Quarter 1 2011 (January- March 2012)

Age of withdrawal from labour market                       Men        Women
Age                                                        64.6          62.4

Table 6.3: Average age of withdrawal from the labour market by gender
and religion or belief, Great Britain, Quarter 2 2011 to Quarter 1 2012
(April 2011-March 2012)5,6,7

Religion                                                   Men        Women
Christian                                                  64.4         62.4
Buddhist                                                   62.1          59.6
Hindu                                                      64.1          59.2
Jewish                                                     63.4          62.4
Muslim                                                     63.4          56.9
Sikh                                                       61.0          58.3
Any other religion                                         63.0          61.3
No religion                                                64.6          63.1

All data sourced from: Labour Force Survey (LFS).

Notes:
1. Data are rounded to the nearest 0.1 year.
2. Data are subject to sampling variation and is not seasonally adjusted.
3. Ethnicity is self-reported.
4. Changes to the collection of data on ethnicity in the LFS mean that the
latest data may not be comparable with previous years.
5. Data covers Great Britain only.
6. Religion or belief is self-reported.
7. Accuracy of data is limited by small sample.




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DWP Equality Information 2012 Update




Poverty and social mobility related impact
indicators
7. Rate of disability poverty

What does this tell us?

This indicator measures the percentage of individuals in families containing
someone who is disabled with incomes below 60 per cent of equivalised
median income4, Before Housing Costs. Tackling disability poverty is a priority
as families with a disabled member have a higher rate of relative low-income
poverty than average. Using 60 per cent of equivalised median income as a
poverty threshold is a historical and international benchmark. These data do
not include care home residents due to the sample for the survey used
consisting of the private household population. No adjustment is made to
disposable household income to take into account any additional costs that
may be incurred due to the illness or disability in question, and disability
benefits have been included in the equivalised household income used. This
means that the position in the income distribution of these groups, as shown
here, may have some upward bias. Results based on incomes excluding
disability benefits are available on request.

How will an improvement be shown?

Generally a decrease in the indicator will demonstrate that an improvement
has been achieved. However, economic conditions also need to be taken into
account.

Links to other information that you may find useful

For further information, a full description of indicators towards disability
equality by 2025 can be found on the Independent Living and Office for
Disability Issues website. Further analysis of Households Below Average
Income (HBAI) data are shown in the annual HBAI publication.




4
  In order to allow comparisons of living standards between different household types, income
is adjusted to take into account variations in the size and composition of the household in a
process known as equivalisation. This adjustment reflects the common sense notion that a
household of several people requires a higher income than a single person in order for both
households to have an equivalent standard of living.


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DWP Equality Information 2012 Update


Table 7.1: Poverty rate for families by presence of disabled member and
age, 2010/11, United Kingdom1,2,4,5,6

Group                 Age                         Poverty rate (%)
                                            Families with   Families with
                                              a disabled      no disabled
                                                member           member
Children              0-4                             25               17
                      5-10                            19               14
                      11-15                           22               16
                      16-19 dependent                 23               17
                      children
Working-age adults    16-19 adults                     33              22
                      20-24                            24              17
                      25-29                            26              13
                      30-34                            23              11
                      35-39                            20              12
                      40-44                            20              12
                      45-49                            21              11
                      50-54                            20              10
                      55-59                            23              13
                      60-64 males only                 22              15
Pensioners            60-64 females only               16              14
                      65-69                            14              14
                      70-74                            14              17
                      75-79                            18              24
                      80-84                            18              31
                      85+                              22              31

Table 7.2: Poverty rate for families by presence of disabled member,
2010/11, United Kingdom1,2,4,5,6

                                           Poverty rate (%)
                              Families with a disabled    Families with no
                                              member     disabled member
Poverty rate                                        20                  15




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DWP Equality Information 2012 Update


Table 7.3: Poverty rate for families by presence of disabled member and
ethnicity, 2008/09-2010/11, United Kingdom1,2,3,4,5,6

Ethnic group of head                         Poverty rate (%)
(3-year average)
                                Families with a disabled    Families with no
                                                member     disabled member
White                                                20                   14
Mixed                                                28                   19
Asian or Asian British                               40                   29
Indian                                               31                   21
Pakistani and Bangladeshi                            52                   44
Black or Black British                               32                   26
Black Caribbean                                      26                   22
Black Non-Caribbean                                  38                   29
Chinese or other ethnic                              36                   24
group

Table 7.4: Poverty rate for families by presence of disabled members
and gender, 2010/11, United Kingdom1,2,4,5,6

                                             Poverty rate (%)
                                Families with a disabled    Families with no
                                                member     disabled member
Male child                                           20                   15
Female child                                         24                   17
Male working-age adult                               22                   14
Female working-age adult                             21                   13
Male pensioner                                       15                   15
Female pensioner                                     17                   20

All data sourced from: Households Below Average Income (HBAI) 2010/11.

Notes:
1. This indicator is measured using HBAI statistics sourced from the Family
Resources Survey. The indicator measures the percentage of individuals in
families containing someone who is disabled with household income below 60
per cent of contemporary equivalised median income, Before Housing Costs.
Data are annual with approximately a 12 month time lag after the end of the
survey period.
2. All estimates are based on survey data and are therefore subject to
uncertainty. Small differences should be treated with caution as these will be
affected by sampling error and variability in non-response.
3. Estimates showing ethnic breakdowns are presented as three-year
averages because of small sample sizes. However, the figures must still be



                                                                     Page 29
DWP Equality Information 2012 Update


treated with some caution, as the sample sizes are still small for certain ethnic
minority groups.
4. Percentages of individuals in low-income households have been rounded to
the nearest percentage point.
5. Disability is defined as having any long-standing illness, disability or
impairment that leads to a substantial difficulty with one or more areas of the
individual’s life. Everyone classified as disabled under this definition would
also be classified as disabled under the Equality Act 2010. However, some
individuals classified as disabled under the Equality Act 2010 would not be
captured by this definition.
6. Results cover the financial year 2010/11, i.e. April 2010 to March 2011.




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DWP Equality Information 2012 Update


8. Rate of pensioner poverty

What does this tell us?

The indicator measures the percentage of pensioners in households with
incomes below 60 per cent of equivalised median income, after housing costs.

The Government wants all pensioners to have a decent and secure income in
retirement. Key strategies include the restoration of the earnings link for the
basic State Pension and the “triple guarantee" that the basic State Pension
will increase by the highest of earnings growth, price increases or 2.5 per
cent. In addition, the Government is protecting key benefits for older people,
including Winter Fuel Payments, free prescriptions, and free TV licences for
those aged 75 and over. Automatic enrolment will be introduced into
workplace pensions from 2012 to reinvigorate private pension savings, and it
was announced in the Budget 2012 that the Government will reform the State
Pensions system to introduce a single tier pension for future pensioners,
which will lead to a simpler and fairer system that reduces the need for means
testing and supports saving.

How will an improvement be shown?

Generally, a decrease in this indicator will demonstrate that an improvement
has been achieved, but external factors such as wider economic conditions
also need to be taken into account.

Links to other information that you may find useful

Further analysis of Households Below Average Income (HBAI) data are
shown in the annual HBAI publication.

Table 8.1: Poverty rate for pensioners by age, UK, 2010/111,2,3,7

Age                                              Poverty rate (percentage of
                                                  pensioners in low income
                                                                households)
60-64                                                                    14
65-69                                                                    12
70-74                                                                    13
75-79                                                                    14
80-84                                                                    16
85+                                                                      18




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DWP Equality Information 2012 Update


Table 8.2: Poverty rate for pensioners by disability, UK, 2010/111,2,3,4,5,7

Disability status                                Poverty rate (percentage of
                                                  pensioners in low income
                                                                households)
Those living in families where no-                                        14
one is disabled
Those living in families where                                            14
someone is disabled

Table 8.3: Poverty rate for pensioners by ethnic group of head of
household, UK, 2008/09-2010/111,2,3,6,7

Ethnic group of head                             Poverty rate (percentage of
(3-year average)                                  pensioners in low income
                                                                households)
White                                                                     15
Mixed                                                                      ..
Asian or Asian British                                                    32
Indian                                                                    31
Pakistani and Bangladeshi                                                 38
Black or Black British                                                    24
Black Caribbean                                                           22
Black Non-Caribbean                                                        ..
Chinese or other ethnic group                                             31

Table 8.4: Poverty rate for pensioners by gender, UK, 2010/111,2,3,7

Gender                                           Poverty rate (percentage of
                                                  pensioners in low income
                                                                households)
Male                                                                      13
Female                                                                    15

All data sourced from: Households Below Average Income (HBAI) 2010/11.

Notes:
1. This indicator is measured using HBAI statistics sourced from the Family
Resources Survey. The indicator measures the percentage of pensioners with
incomes below 60 per cent of contemporary equivalised median income, after
housing costs. Data are annual with approximately a 12 month time lag after
the end of the survey period.
2. All estimates are based on survey data and are therefore subject to
uncertainty. Small differences should be treated with caution as these will be
affected by sampling error and variability in non-response. Estimates showing
ethnic breakdowns are presented as three-year averages because of small



                                                                      Page 32
DWP Equality Information 2012 Update


sample sizes. However, the figures must still be treated with some caution, as
the sample sizes are still small for certain ethnic minority groups.
3. Percentages of individuals in low-income households have been rounded to
the nearest percentage point.
4. Disability is defined as having any long-standing illness, disability or
impairment that leads to a substantial difficulty with one or more areas of the
individual’s life. Everyone classified as disabled under this definition would
also be classified as disabled under the Equality Act 2010. However, some
individuals classified as disabled under the Equality Act 2010 would not be
captured by this definition.
5. No adjustment is made to disposable household income to take into
account any additional costs that may be incurred due to the illness or
disability in question, and disability benefits have been included in the
equivalised household income used. This means that the position in the
income distribution of these groups, as shown here, may be somewhat
upwardly biased. Results based on incomes excluding disability benefits are
available on request.
6. '..' means data are not available due to small sample size.
7. Results cover the financial year 2010/11, i.e. April 2010 to March 2011.




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DWP Equality Information 2012 Update



9. Social mobility in adulthood

What does this tell us?

This indicator measures the percentage of people aged 25-30 that started out
in the bottom quintile of the earnings distribution that have moved up the
distribution by twenty or more percentiles in a ten-year period.

The Social Mobility Strategy committed DWP to developing an indicator of
wage progression, whilst acknowledging that other indicators of labour market
success will also form part of a wider suite of indicators of social mobility in
adulthood.

How will an improvement be shown?

An increase in the percentage of the group that progressed in the labour
market will demonstrate an improvement in social mobility. However, the
percentage with no data available will also need to be taken into account.

Links to other information that you may find useful

Further information on this indicator is available in the Proportion of lowest
earners experiencing wage progression report.

Additional indicators of social mobility in adulthood are available from the
Cabinet Office website.

Table 9.1: Likelihood of progression for people aged 25-30 by gender
from the bottom earnings quintile, Great Britain, 2002-20111,2,3,4

                                                               Of which (%)
                                 All (%)                       Male Female
Progressed5                           12                         12       12
Did not progress6                     41                         38       43
No data available7                    47                         50       45
Total                                100                        100      100

All data sourced from: DWP analysis of the Office for National Statistics
Annual Survey of Hours and Earnings (ASHE).

Notes:
1. This indicator is measured using the ASHE. The earnings variable of
interest is gross hourly earnings excluding overtime where earnings are not
affected by absence. For individuals with more than one job (about 2 per cent
of employees in the sample) only their ‘main job’ is included in the analysis; as
defined by the job with the greatest gross weekly pay and then the greatest
total hours.



                                                                         Page 34
DWP Equality Information 2012 Update


2. ASHE does not contain information on disability; gender reassignment;
pregnancy and maternity; race; religion or belief; sexual orientation or
marriage and civil partnership.
3. All estimates are based on survey data and are therefore subject to
uncertainty.
4. This indicator uses unweighted data as the weighting variables within the
dataset are intended for cross-sectional rather than longitudinal analysis,
consistent with other longitudinal ASHE outputs within DWP. This may bias
estimates as data are not necessarily representative of the employee
population (calibrated to the Labour Force Survey) or adjusted for differences
in response rates across firms.
5. Progression is defined by a move up the earnings distribution by 20 or
more percentiles between 2002 and 2011.
6. Did not experience progression is defined by not increasing along the
earnings distribution by 20 or more percentiles.
7. No data available to judge progression (in the bottom quintile in 2002 but
no earnings recorded in 2011).




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DWP Equality Information 2012 Update


Pensions-related impact indicators
10. Number of employees in a pension scheme
sponsored by their employer

What does this tell us?

This indicator measures the number of employee jobs (including those
affected by absence) where the individual is aged at least 22 years of age,
under state pension age and earning above the earnings threshold for
automatic enrolment who are participating in a pension scheme sponsored by
their employer. The indicator excludes the self-employed and it should be
noted that an individual may have more than one job.

How will an improvement be shown?

Generally, an improvement in the indicator will be demonstrated if an increase
has been achieved.

Links to other information that you may find useful

Further information on this indicator is available online.

Table 10.1: Numbers of employees in a pension scheme sponsored by
their employer by age, 2011, Great Britain1,2,3

Age                                                          Number (millions)
22-24                                                                      0.3
25-29                                                                      1.0
30-34                                                                      1.3
35-39                                                                      1.5
40-44                                                                      1.8
45-49                                                                      1.9
50-54                                                                      1.6
55-59                                                                      1.2
60-64 males only                                                           0.4
Total                                                                     11.0




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DWP Equality Information 2012 Update


Table 10.2: Numbers of employees in a pension scheme sponsored by
their employer by gender, 2011, Great Britain1,2,3

Gender                                                      Number (millions)
Male                                                                      5.8
Female                                                                    5.2
Total                                                                    11.0

All data sourced from: DWP analysis of the Office of National Statistics
Annual Survey of Hours and Earnings (ASHE).

Notes:
1. This indicator is measured using the ASHE and includes all employee jobs
(including those affected by absence) with an employer-sponsored pension
where the individual is aged at least 22 and less than state pension age (up to
2011/12 this was 65 for men and 60 for women) and where annual gross
earnings is above the earnings threshold of £8,105 in 2012/13 earnings terms.
2. All estimates are based on survey data and are therefore subject to
uncertainty.
3. Numbers of employee jobs have been rounded to the nearest 0.1 million.
Totals may not sum due to rounding.




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DWP Equality Information 2012 Update


Operational working of the Department
related impact indicators
11. Monetary value of fraud and error in the benefit
system

What does this tell us?

This is the primary Departmental indicator for levels of fraud and error in the
benefit system. The Fraud and Error National Statistics published for this
indicator include global estimates for fraud and error in the benefit system. In
addition there are more detailed estimates for Income Support, Jobseeker’s
Allowance, Pension Credit and Housing Benefit, and for types of error. This
indicator is important for Departmental assurance on the effect of anti-fraud
and error activity across the businesses.

No equality information is currently available for this indicator. The
Department plans to include equality information for this Impact Indicator in
the 2011/12 Fraud and Error National Statistics, due to be published in
Autumn 2012.

How will an improvement be shown?

Generally, a decrease in the indicator will demonstrate if an improvement has
been achieved but economic conditions and overall expenditure will also need
to be taken into account.

Links to other information that you may find useful

Reports on the monetary value of fraud and error in the benefits system are
available online.




                                                                        Page 38
DWP Equality Information 2012 Update



12. Public opinion of DWP service levels

What does this tell us?

This measure shows the satisfaction levels of people who have had
meaningful contact with the Department as a whole in the previous six
months. This includes a score for overall satisfaction, with sub-indicator
scores for satisfaction against four key drivers of customer satisfaction - On
Time, Right Treatment, Right Result, and Easy Access.

The indicator demonstrates the Department’s service to the public, allowing
performance to be reviewed and service improvements to be made
accordingly.

For this report we have included results from the previous separate Jobcentre
Plus and Pension, Disability and Carers Service (PDCS) surveys to give some
information on public opinions of DWP Service Levels. The 2011 Jobcentre
Plus survey found that 88 per cent of Jobcentre Plus claimants were satisfied
overall with the service they received with 10 per cent reporting
dissatisfaction. The 2010/2011 PDCS survey found that 91 per cent of
customers were satisfied overall with 8 per cent reporting dissatisfaction.

How will an improvement be shown?

Generally, a higher score will indicate greater customer satisfaction. This will
be a baseline measure for the Department. Once the baseline is set, good
performance can be agreed and reflected in maintaining or improving the level
of satisfaction, depending on the amount of change for the Department at the
time.

Links to other information that you may find useful

Information is available online for the impact indicator, the Jobcentre Plus
Customer Survey 2011 and the PDCS annual report of quarterly satisfaction
2010-2011.




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DWP Equality Information 2012 Update


Table 12.1: Customer's reported overall satisfaction with Jobcentre Plus
by age1,5

Group            Age                           Customer's reported satisfaction
                                                Percentage of       Percentage of
                                              customers who       customers who
                                              are either 'fairly' are either 'fairly'
                                             or 'very' satisfied          or 'very'
                                                                       dissatisfied
Working-age      16-24                                        92                   8
adults           25-34                                        90                   9
                 35-49                                        87                  12
                 50+                                          86                 12

There is a statistically significant difference in level of satisfaction between 16-
24 year olds and 50+. No other two-way comparisons between rows are
statistically significant.

Data sourced from: DWP Research Report 775 'Jobcentre Plus Customer
Satisfaction Survey’.

Table 12.2: Customer's reported overall satisfaction with Pension,
Disability and Carers Service by age2,3,5

Group            Age                           Customer's reported satisfaction
                                                Percentage of       Percentage of
                                              customers who       customers who
                                              are either 'fairly' are either 'fairly'
                                             or 'very' satisfied          or 'very'
                                                                       dissatisfied
Working-age      16-24                                        92                   8
adults           25-44                                        86                 13
                 45-59                                        84                 14
                 60-64                                        87                 12
Pensioners       60-65                                        94                   5
                 66-74                                        92                   6
                 75+                                          93                   5

There is a statistically significantly different in satisfaction levels between 16-
24 and 45-59 year olds. No other two-way comparisons between rows are
statistically significant.

Data sourced from: DWP Research Report 789 'Pension, Disability and
Carers Service Annual Report Quarterly Satisfaction Monitor'.




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DWP Equality Information 2012 Update


Table 12.3: Customer's reported overall satisfaction with Jobcentre Plus
by disability1,5

Group            Long-standing illness        Customer's reported satisfaction
                 or disability that            Percentage of       Percentage of
                 limited daily activities    customer's who customer's who
                 or work                     are either 'fairly' are either 'fairly'
                                            or 'very' satisfied          or 'very'
                                                                      dissatisfied
Working-age      Yes                                         84                 14
adults           No                                          91                   8

There is a statistically significant difference in satisfaction levels between
those who have a long standing illness, health problem or disability and those
who do not.

Data sourced from: DWP Research Report 775 'Jobcentre Plus Customer
Satisfaction Survey’.

Table 12.4: Customer's reported overall satisfaction with Pension,
Disability and Carers Service by disability2,3,4,5

Group            Long-standing illness        Customer's reported satisfaction
                 or disability that            Percentage of       Percentage of
                 limited daily activities    customer's who customer's who
                 or work                     are either 'fairly' are either 'fairly'
                                            or 'very' satisfied          or 'very'
                                                                      dissatisfied
Working-age      Yes                                         81                 18
adults           No                                          91                   7
Pensioners       Yes                                         90                   8
                 No                                          96                   4

There is a statistically significant difference between those with disability and
those without with regards to levels of satisfaction. This is the case for both
working age adults and pensioners.

Data sourced from: DWP Research Report 789 'Pension, Disability and
Carers Service Annual Report Quarterly Satisfaction Monitor'.




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DWP Equality Information 2012 Update


Table 12.5: Customer's reported overall satisfaction with Jobcentre Plus
by ethnicity1,5

Group             Ethnicity                    Customer's reported satisfaction
                                                Percentage of       Percentage of
                                              customer's who customer's who
                                              are either 'fairly' are either 'fairly'
                                             or 'very' satisfied          or 'very'
                                                                       dissatisfied
Working-age       White                                       88                 10
adults            Asian                                       94                   2
                  Black                                       90                 10
                  Mixed/Other                                 77                 23

There is no statistically significant difference in levels of satisfaction by
ethnicity.

Data sourced from: DWP Research Report 775 'Jobcentre Plus Customer
Satisfaction Survey’.

Table 12.6: Customer's reported overall satisfaction with Pension,
Disability and Carers Service by ethnicity2,3,5

Group             Ethnicity                    Customer's reported satisfaction
                                                Percentage of       Percentage of
                                              customer's who customer's who
                                              are either 'fairly' are either 'fairly'
                                             or 'very' satisfied          or 'very'
                                                                       dissatisfied
Working-age       White                                       86                 13
adults            Asian                                       87                 13
                  Black                                       82                 18
                  Mixed/Other                                 84                 15
Pensioners        White                                       93                   5
                  Asian                                       96                   4
                  Black                                       91                   7
                  Mixed/Other                                 95                   5

There is no statistically significant difference in levels of satisfaction by
ethnicity.

Data sourced from: DWP Research Report 789 'Pension, Disability and
Carers Service Annual Report Quarterly Satisfaction Monitor'.




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Table 12.7: Customer's reported overall satisfaction with Jobcentre Plus
by gender1,5

Group            Gender                       Customer's reported satisfaction
                                               Percentage of       Percentage of
                                             customer's who customer's who
                                             are either 'fairly' are either 'fairly'
                                            or 'very' satisfied          or 'very'
                                                                      dissatisfied
Working-age      Male                                        84                 14
adults           Female                                      91                   8

There is a statistically significant difference in satisfaction levels between
males and females.

Data sourced from: DWP Research Report 775 'Jobcentre Plus Customer
Satisfaction Survey’.

Table 12.8: Customer's reported overall satisfaction with Pension,
Disability and Carers Service by gender2,3,5

Group            Gender                       Customer's reported satisfaction
                                               Percentage of       Percentage of
                                             customer's who customer's who
                                             are either 'fairly' are either 'fairly'
                                            or 'very' satisfied          or 'very'
                                                                      dissatisfied
Working-age      Male (Age 16-64)                            85                 14
adults           Female (Age 16-59)                          86                 13
Pensioners       Male (Age 65+)                              93                   5
                 Female (Age 60+)                            93                   6

No statistically significant differences in level of satisfaction between males
and females.

Data sourced from: DWP Research Report 789 'Pension, Disability and
Carers Service Annual Report Quarterly Satisfaction Monitor'.

Notes:
1. The 2011 Jobcentre Plus Customer Satisfaction survey was commissioned
to measure overall level of satisfaction and assess differences across different
customer groups. 2,803 interviews were completed between January and
March 2011 with findings representative of Income Support, Incapacity
Benefit, Employment and Support Allowance and Jobseeker’s Allowance
customers. The questionnaire focused on customers who had both
claimed/received benefit and had had contact with JCP within the last six
months.
2. The 2010/2011 Pension, Disability and Carers Service Satisfaction survey
was commissioned to measure overall level of satisfaction and assess


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DWP Equality Information 2012 Update


differences across different customer groups. 5,002 interviews were
completed through two waves of fieldwork with findings representative of
Attendance Allowance, Carers Allowance, Disability Living Allowance,
Pension Credit and State pension customers. The questionnaire focused on
customers who had both claimed/received benefit or had contacted to report a
change in circumstances with Pension, Disability and Carers Service in the
three - six months previous to each wave.
3. The Pension, Disability and Carers Service also serves working-age
customers, those receiving Disability Living Allowance or Carers Allowance
may also be customers of Jobcentre Plus.
4. Disability Living Allowance and Attendance Allowance customers of the
Pension, Disability and Carers Service have a disability in order to meet the
qualifying criteria however they do not always consider that they have a
disability that limits them and consequently do not report it.
5. Tests for statistical significance used the Chi-squared approach and were
significant at the 95 per cent confidence level.




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13. Additional customer data
Employment gap information

What does this tell us?

The employment rate gap compares the overall employment rate in Great
Britain for 16 to 64 year olds with the employment rate for 16 to 64 year olds
with various protected characteristics. A positive employment rate gap means
that the overall Great Britain employment rate is higher than the employment
rate for the group with a particular protected characteristic.

How will an improvement be shown?

A reduction in the employment gap would generally show an improvement.
However, economic conditions will also need to be taken into account.

Table 13.1: Employment gaps for various protected characteristics,
Quarter 1 2012 (January - March 2012)

Disadvantaged group                 Employment rate gap (percentage points)
Female                                                                  4.9
Disabled People                                                       24.0
Ethnic Minorities                                                     11.7
Young People (aged 18 to 24)                                          15.0
Older Workers (aged 50 to 64)                                           4.8

Data sourced from: Labour Force Survey.

Notes:
1. Data are rounded to the nearest 0.1 percentage point.
2. Data are subject to sampling variation and is not seasonally adjusted.
3. Data covers GB only, not UK.




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DWP Equality Information 2012 Update


Links to additional information:
DWP Equality Impact Assessments

National and Official Statistics products - the Department produces a
number of National and Official Statistics products.

Employment and Support Allowance - Work Capability Assessment and
Sanctions

Income Related Benefits Estimate of Take-Up - includes details on age,
disability, ethnicity and gender.

Household’s Below Average Income series - includes details on age,
disability, ethnicity and gender.

Low-Income Dynamics - includes details on age and gender.

Pensioners Incomes Series - includes details on age, ethnicity and gender.

Family Resources Survey - includes details on age, disability, ethnicity and
gender.

Access to Work - includes details about the programme that helps fund
reasonable adjustments for disabled workers.

Lone parents on Jobseekers Allowance - includes details on age, gender,
disability and ethnicity.

Second tier pension provision - includes details on age and gender.

DWP tabulation tool - includes a range of benefit data with details on age
and gender and some splits available by disability and ethnicity.

Life Opportunities Survey - a detailed survey looking at life opportunities for
disabled and non-disabled people.

Pre-Work Programme and Get Britain Working Official Statistics -
includes details on age, disability and ethnicity.

Independent Living and Office for Disability Issues indicators on
disability equality by 2025

Please email general.statistics@dwp.gsi.gov.uk if you are interested in any of
these data sources or want to enquire about the feasibility of any analysis of
DWP data by a protected characteristic that is not included here.




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Section 2: Information about
our employees
14. The DWP workforce
As part of our commitment to achieving a workforce representative of the
society we serve and providing equality of opportunity, we monitor
representation of protected characteristics by grade across the Department.

The Civil Service grading structure indicates level of seniority within the
organisation and covers a range of roles:

Senior Civil Service (SCS):
Pay Band 3 Director General
Pay Bands 2 and 1 Director and Deputy Director

Senior Management:
Grade 6/Band G
Grade 7/Band F

Managerial:
SEO/Band E
HEO/Band D
EO/Band C

Administrative:
AO/Band B
AA/Band A

What does this tell us?

The data presented here show the Department’s employees by grade as
percentages against each of the following protected characteristics: age,
disability, ethnicity and gender. As at 31 March 2012 we had 99,958
employees [headcount], their declaration rate for ethnicity was 78.1 per cent
and 85.2 per cent for disability. Unfortunately, at this time the levels of
declaration for sexual orientation and religion or belief are too low for
publication.

How will an improvement be shown?

A higher percentage under each protected characteristic will show we employ
a greater proportion of people with that protected characteristic. We have set
representation rate targets for staff at senior grades until 2013 for ethnicity,
disability and gender. Progress towards these was previously reported in our
Equality Schemes update. Some of these targets have already been met.


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DWP Equality Information 2012 Update



Table 14.1: Percentage of DWP workforce by age and grade1,2,3

                                                    Grade
                                            % Band
                              % Band        D/HEO
                              A/AA to      and Band    % Band F/    % Band G/     % SCS       % Not     Total %
ONS Age Range                Band C/EO      E/SEO       Grade 7      Grade 6       (All)      known      by age
16-24                               1.9          0.5          0.0          0.0          0.0      0.0         1.7
25-29                               6.3          2.5          1.5          0.0            *     31.6         5.8
30-34                               8.7          5.4        10.1           4.1          2.7         *        8.4
35-39                              10.4          9.2          9.8          8.4          6.8         *      10.3
40-44                              15.0         16.1        16.4         16.4         15.5          *      15.1
45-49                              19.3         25.4        24.2         25.2         30.6          *      20.0
50-54                              17.9         23.3        22.3         24.8         22.4       0.0       18.5
55-59                              12.7         13.1        13.3         17.7         18.7       0.0       12.8
60-64                               6.3          4.3          2.3          3.2            *      0.0         6.0
65+                                 1.5          0.4            *            *          0.0      0.0         1.3
% Headcount by grade               88.0          9.9          1.4          0.6          0.2      0.0        100

Notes:
1. Percentages shown are the number of employees by age and grade over the total number of employees by grade.
2. Data as at 31 March 2012.
3. * - Level of data too low for publication.




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Table 14.2: Percentage of DWP workforce by grade and indicated disability1,2,3

                                                    Grade
                                            % Band
                               % Band       D/HEO
                               A/AA to     and Band    % Band F/     % Band G/    % SCS      % Not      Total %
Disability                    Band C/EO     E/SEO       Grade 7       Grade 6      (All)     known       by age
2013 Target                          6.0         5.5          5.2           5.2        5.2      N/A         N/A
Disabled                             6.6         5.8          4.2           3.3        3.6      0.0          6.5
Non-disabled                        93.4        94.2        95.8          96.7       96.4          *       93.5
% Indicated by grade                87.0        10.8          1.4           0.6        0.2         *        100

Notes:
1. Percentages shown are the number of employees by disability and grade over the total number of employees by grade who have
chosen to indicate their disability.
2. Data as at 31 March 2012.
3. * - Level of data too low for publication.




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DWP Equality Information 2012 Update



Table 14.3: Percentage of DWP workforce by grade and indicated ethnicity1,2,

                                                    Grade
                                            % Band
                              % Band        D/HEO                                                      Total %
                              A/AA to      and Band    % Band F/    % Band G/     % SCS      % Not           by
Ethnicity                    Band C/EO      E/SEO       Grade 7      Grade 6       (All)     known     ethnicity
2013 Target                         N/A          7.5          5.5          5.5         5.0      N/A         N/A
Ethnic minority                    12.0          7.1          5.8          4.5         3.7       0.0       11.4
White                              88.0         92.9        94.2         95.5        96.3      100.0       88.6
% Indicated by grade               87.4         10.5          1.3          0.6         0.2       0.0        100

Notes:
1. Percentages shown are the number of employees by ethnicity and grade over the total number of employees by grade who have
chosen to indicate their ethnicity.
2. Data as at 31 March 2012.




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DWP Equality Information 2012 Update



Table 14.4: Percentage of DWP workforce by gender and grade1,2,

                                                    Grade
                                            % Band
                              % Band        D/HEO                                                      Total %
                              A/AA to      and Band    % Band F/    % Band G/    % SCS       % Not          by
Gender                       Band C/EO      E/SEO       Grade 7      Grade 6      (All)      known     gender
2013 Target                         N/A          N/A        47.0         45.0        39.5       N/A        N/A
Female                             69.7         61.1        50.4         44.6        40.2      52.6       68.3
Male                               30.3         38.9        49.6         55.4        59.8      47.4       31.7
% Headcount by grade               88.0          9.9          1.4          0.6         0.2      0.0        100

All data sourced from: Resource Management.

Notes:
1. Percentages shown are the number of employees by gender and grade over the total number of employees by grade.
2. Data as at 31 March 2012.




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DWP Equality Information 2012 Update


15. Disciplinary procedures

What does this tell us?

The data presented here show the percentage of employees who have been
subject to formal disciplinary procedures against their status in relation to
each of the following protected characteristics: age, disability, ethnicity and
gender.

Table 15.1: Percentage of employees by age who were disciplined 1,2

Age                                                           Total percentage
16-24                                                                    5.8
25-29                                                                    3.8
30-34                                                                    2.8
35-39                                                                    2.1
40-44                                                                    2.0
45-49                                                                    1.8
50-54                                                                    1.7
55-59                                                                    1.9
60-64                                                                    2.5
65+                                                                      2.6
Total                                                                    2.2

Table 15.2: Percentage of employees by indicated disability who were
disciplined 1,2

Disability                                                    Total percentage
Disabled                                                                 2.8
Non-disabled                                                             2.0
Total indicated                                                          2.0

Table 15.3: Percentage of employees by indicated ethnicity who were
disciplined 1,2

Ethnicity                                                     Total percentage
Ethnic minority                                                          2.5
White                                                                    2.0
Total indicated                                                          2.0




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DWP Equality Information 2012 Update



Table 15.4: Percentage of employees by gender who were disciplined 1,2

Gender                                                    Total percentage
Female                                                               1.8
Male                                                                 3.1
Total                                                                2.2

All data sourced from: Resource Management.

Notes:
1. Percentages shown are the number of employees disciplined in the period
over the total number of employees who have chosen to indicate that
protected characteristic.
2. Period - 1 April 2011 to 31 March 2012.




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DWP Equality Information 2012 Update




16. Exits

What does this tell us?

The data presented here show the reasons why employees leave the Department against their status in relation to each of the
following protected characteristics: age, disability, ethnicity and gender.

Table 16.1: Percentage of reason for leaving by age1,2,3,4,5,6

                                                   % Early                %            %        %     % of total
Age                              % Dismissal         exits       Resignation   Retirement    Other     leavers
16-24                                    6.0          0.6              15.4           0.0     10.9           8.7
25-29                                  12.0           2.7              20.1           0.0     17.4         13.2
30-34                                  12.1           3.3              13.1           0.0     11.9           9.4
35-39                                  12.0           3.6              10.7             *      8.9           7.7
40-44                                  14.0           6.8              10.8           0.5     11.1           9.2
45-49                                  14.4           8.6              10.3           0.8     12.9         10.1
50-54                                  12.7          23.1                7.9          7.8     11.7         11.9
55-59                                  10.6          30.1                5.9         15.8     10.0         12.6
60-64                                    6.0         17.8                4.7         52.6      4.6         13.1
65+                                        *          3.4                1.0         22.3      0.7           4.1
Total % leavers by reason                8.4         13.8              24.2          13.7     40.0          100




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DWP Equality Information 2012 Update



Table 16.2: Percentage of reason for leaving by indicated disability1,2,3,4,5

                                                   % Early              %               %       %    % of total
Disability                       % Dismissal         exits     Resignation      Retirement   Other    leavers
Disabled                               11.2           7.4              4.3             9.7     9.6          8.3
Non-disabled                           88.8          92.6            95.7             90.3    90.4        91.7
Total % leavers by reason              10.9          25.6            18.6             25.4    19.6         100

Table 16.3: Percentage of reason for leaving by indicated ethnicity1,2,3,4,5

                                                   % Early              %               %       %    % of total
Ethnicity                        % Dismissal         exits     Resignation      Retirement   Other    leavers
Ethnic minority                        13.4           4.4            10.2              7.0    15.4         9.9
White                                  86.6          95.6            89.8             93.0    84.6        90.1
Total % leavers by reason                9.9         21.7            20.8             21.9    25.7         100

Table 16.4: Percentage of reason for leaving by gender1,2,3,4,5

                                                   % Early              %               %       %    % of total
Gender                           % Dismissal         exits     Resignation      Retirement   Other    leavers
Female                                 53.2          58.8            62.9             67.4    54.0        58.6
Male                                   46.8          41.2            37.1             32.6    46.0        41.4
Total % leavers by reason                8.4         13.8            24.2             13.7    40.0         100

All data sourced from: Resource Management.




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DWP Equality Information 2012 Update



Notes:
1. Percentages shown are the number of leavers who have chosen to indicate that protected characteristic and reason for leaving
over the total number of employees by reason for leaving.
2. Data as at 31 March 2012.
3. Dismissal - dismissal and discharged probation.
4. Early exits - approved early retirement, voluntary early release, early retirement, early severance.
5. Other - death in service, transfer to other Government department, transfer of function, retirement at/above minimum age, ill
health retirement, end of temporary contract, blank reason for leaving.
6. * - Level of data too low for publication.




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DWP Equality Information 2012 Update



17. Working Patterns

What does this tell us?

The data presented here show the percentage of employees with a part-time
working pattern against their status in relation to each of the following
protected characteristics: age, disability, ethnicity and gender. These data
show part-time working rates as at 31 March 2012.

Table 17.1: Percentage of employees by age with a part-time working
pattern1

Age                                            Percentage working part-time
16-24                                                                  14.2
25-29                                                                  21.5
30-34                                                                  35.4
35-39                                                                  42.7
40-44                                                                  43.9
45-49                                                                  39.6
50-54                                                                  35.3
55-59                                                                  33.4
60-64                                                                  59.3
65+                                                                    68.3
Total                                                                  38.7

Table 17.2: Percentage of employees by indicated disability with a part-
time working pattern1

Disability                                     Percentage working part-time
Disabled                                                               40.6
Non-disabled                                                           41.7
Total indicated                                                        41.7

Table 17.3: Percentage of employees by indicated ethnicity with a part-
time working pattern 1

Ethnicity                                      Percentage working part-time
Ethnic minority                                                        37.3
White                                                                  41.4
Total indicated                                                        40.9




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Table 17.4: Percentage of employees by gender with a part-time working
pattern 1

Gender                                        Percentage working part-time
Female                                                         50.3
Male                                                           13.7
Total                                                          38.7

All data sourced from: Resource Management.

Notes:
1. Percentages shown are the number of employees working part time over
the total number of employees that have chosen to indicate that protected
characteristic.




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18. Grievances

What does this tell us?

The data presented here show the percentage of employees who have raised
a grievance against their status in relation to each of the following protected
characteristics: age, disability, ethnicity and gender.

Table 18.1: Percentage of employees by age who raised a grievance1,2

Age                                                          Total percentage
16-24                                                                      1.5
25-29                                                                      1.3
30-34                                                                      1.3
35-39                                                                      1.4
40-44                                                                      1.1
45-49                                                                      1.0
50-54                                                                      1.0
55-59                                                                      1.1
60-64                                                                      1.1
65+                                                                        1.2
Total                                                                      1.1

Table 18.2: Percentage of employees by indicated disability who raised a
grievance 1,2

Disability                                                   Total percentage
Disabled                                                                   2.0
Non-disabled                                                               1.1
Total Declared                                                             1.1

Table 18.3: Percentage of employees by indicated ethnicity who raised a
grievance 1,2

Ethnicity                                                    Total percentage
Ethnic minority                                                            1.3
White                                                                      1.1
Total indicated                                                            1.1




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DWP Equality Information 2012 Update


Table 18.4: Percentage of employees by gender who raised a
grievance1,2

Gender                                                   Total percentage
Female                                                                 1.1
Male                                                                   1.2
Total                                                                  1.1

All data sourced from: Resource Management.

Notes:
1. Percentages shown are the number of employees raising a grievance in the
period over the total number of employees that have chosen to indicate that
protected characteristic.
2. Period - 1 April 2011 to 31 March 2012.




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DWP Equality Information 2012 Update



19. Performance markings

We are currently unable to provide updated data for this set as these data are
analysed later in the year. We will include this information as soon as it is
available.




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DWP Equality Information 2012 Update


20. Promotion
What does this tell us?

The data presented here show employees promoted against their status in
relation to each of the following protected characteristics: age, disability,
ethnicity and gender.

Table 20.1: Percentage of employees promoted by age1,2,3

Age                                                                     Total %
16-24                                                                       1.2
25-29                                                                       1.2
30-34                                                                       1.3
35-39                                                                       0.7
40-44                                                                       0.6
45-49                                                                       0.5
50-54                                                                       0.3
55-59                                                                       0.3
60-64                                                                       0.3
65+                                                                            *
Total                                                                       0.6

Table 20.2: Percentage of employees promoted by indicated disability1,2

Disability                                                             Total %
Disabled                                                                   0.4
Non-disabled                                                               0.5
Total indicated                                                            0.5

Table 20.3: Percentage of employees promoted by indicated ethnicity1,2

Ethnicity                                                              Total %
Ethnic minority                                                            0.9
White                                                                      0.5
Total indicated                                                            0.5

Table 20.4: Percentage of employees promoted by gender1,2

Gender                                                                  Total %
Female                                                                      0.6
Male                                                                        0.6
Total                                                                       0.6

All data sourced from: Resource Management.




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DWP Equality Information 2012 Update


Notes:
1. Percentages shown are the number of employees promoted in the period
over the total number of who have chosen to indicate that protected
characteristic.
2. Period - 1 April 2011 to 31 March 2012.
3. * - Level of data too low for publication.




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DWP Equality Information 2012 Update


21. Recruitment process

We are currently unable to provide updated data about recruitment as we are
changing the way we manage our processes to utilise a Civil Service wide
model. We will include this information as soon as it is available.




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DWP Equality Information 2012 Update



22. Pay gap

The Department analyses data to identify any differences in pay on the
grounds of gender, race, age and disability.

The pay gap is calculated by adding together the pay of all of the members of
the potentially disadvantaged group in the Department who are in grades
below the Senior Civil Service (SCS) and then working out an average salary.
This is then compared to the average salary of the potentially advantaged
group. The gap is the difference between the two averages divided by the
average pay of the advantaged group.

Pay gap = (Pay difference)5
(Pay of the advantaged group)

Therefore, in the case of the gender pay gap, the average salary of women in
grades below SCS is calculated and then compared to the average salary of
men in grades below SCS. The difference is expressed as a percentage and
is presented by grade.

What does this tell us?

The table below shows which group is considered to be advantaged or
disadvantaged for the purposes of expressing the pay gap for that protected
characteristic. In the case of age, the majority age group (25-54) is shown
against both the younger group (16-24) and the older age group (55 and
above).

Comparison table by protected characteristic for pay gap data

                                     Disadvantaged
    Protected characteristic                  group              Advantaged group
    Age                                       16-24                         25-54
                                      55 and above                          25-54
    Disability                             Disabled                  Non-disabled
    Ethnicity                        Ethnic minority                        White
    Gender                                  Female                           Male

How will an improvement be shown?

Where the potentially disavantaged group, for example women, have a higher
average salary than their male counterparts, it is expressed as a negative
percentage (for example -0.5 percent). This analysis informs the Equal Pay
Audit, which takes place on a three yearly basis to identify areas for action.

5
 Pay difference is the mean pay of the advantaged group minus the mean pay of the
disadvantaged group.



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DWP Equality Information 2012 Update



Table 22.1: Pay gap by age1,2,3


                       Band A/     Band B/    Band C/   Band D/   Band E/   Band F/   Band G/
Age                        AA          AO         EO      HEO       SEO     Grade 7   Grade 6   All grades
Age 16-24 (mean
salary)                £14,569    £16,505     £21,514   £26,733      N/A       N/A       N/A     £16,840
Age 25-54 (mean
salary)                £15,018    £17,792     £23,190   £28,003      N/A       N/A       N/A     £21,473
Pay gap (percent
16-24 to 25-54)             3.0        7.2        7.2       4.5      N/A       N/A       N/A         21.6


                       Band A/     Band B/    Band C/   Band D/   Band E/   Band F/   Band G/
Age                        AA          AO         EO      HEO       SEO     Grade 7   Grade 6   All grades
Age 55 and above
(mean salary)          £15,075    £18,011     £23,728   £29,214   £35,605   £49,457   £61,233    £21,767
Age 25-54 (mean
salary)                £15,018    £17,792     £23,190   £28,003   £33,921   £47,018   £59,239    £21,473
Pay gap (percent
55+ to 25-54)              -0.4        -1.2      -2.3      -4.3      -5.0      -5.2      -3.4         -1.4




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Table 22.2: Pay gap by indicated disability1,2,3,4,

                         Band A/      Band B/         Band C/   Band D/   Band E/   Band F/   Band G/
Disability                   AA           AO              EO      HEO       SEO     Grade 7   Grade 6   All grades
Disabled (mean
salary)                  £15,142      £18,192         £23,644   £28,618   £34,570   £47,633   £59,353    £21,968
Non-disabled
(mean salary)            £15,108      £18,081         £23,419   £28,288   £34,238   £47,416   £59,836    £21,948
Pay gap (percent
disabled to non-
disabled)                    -0.2          -0.6          -1.0      -1.2      -1.0      -0.5       0.8         -0.1

Table 22.3: Pay gap by indicated ethnicity1,2,3,4,5

                         Band A/      Band B/         Band C/   Band D/   Band E/   Band F/   Band G/
Ethnicity                    AA           AO              EO      HEO       SEO     Grade 7   Grade 6   All grades
Ethnic minority
(mean salary)            £15,059      £18,020         £23,192   £28,039   £33,800   £46,813   £60,917    £20,896
White (mean
salary)                  £15,082      £17,975         £23,415   £28,321   £34,300   £47,451   £59,889    £21,881
Pay gap (percent
ethnic minority to
white)                        0.2          -0.3           1.0       1.0       1.5       1.3      -1.7         4.5




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Table 22.4: Pay gap by gender

                        Band A/       Band B/       Band C/      Band D/       Band E/      Band F/       Band G/
Gender                      AA            AO            EO         HEO           SEO        Grade 7       Grade 6     All grades
Female (mean
salary)                 £15,028       £17,890       £23,331      £28,227       £34,102      £46,980       £59,025       £21,257
Male (mean
salary)                 £15,004       £17,562       £23,214      £28,225       £34,475      £47,976       £60,264       £21,881
Pay gap (percent
female to male)              -0.2         -1.9          -0.5          0.0           1.1          2.1           2.1           2.9

All data sourced from: Resource Management.

Notes:
1. Salary totals are total full-time salaries in the pay band, excluding allowances and overtime. However, to prevent skews in
diversity analyses due to different pay zones, all salaries here are treated as though they are on DWP National pay scales. That is,
salaries on pay scales for inner London, outer London and special location pay zones have been placed on their equivalent position
on the National pay scale. ERNIC and employer's superannuation (Civil Service Pension) contributions are excluded from these
figures.
2. Mean salary is the total full-time basic salaries for the pay band, divided into the headcount.
3. Records excluded from this analysis include SCS employees and specialists (accountants, lawyers etc) whose salaries are on
separate pay scales. Casual and fixed-term appointments are included. The population used in the analysis therefore represents
98.1 percent of DWP employees paid and in post on 31 March 2012.
4. In defining working patterns, all part-year appointments have been categorised as part-time, whether or not part-year attendance
is full-time or part-time.
5. Mean salaries only take into account those who have indicated their disability status.
6. Mean salaries only take into account those who have indicated their ethnicity status




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DWP Equality Information 2012 Update



23. Training data

We are currently unable to provide updated data on training undertaken by
our employees as we are transferring to a new Civil Service wide system. We
will include this information as soon as it is available.




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DWP Equality Information 2012 Update


24. Maternity data

What does this tell us?
These data shows the number of employees returning from maternity leave
against their status in relation to each of the following protected
characteristics: age, disability and ethnicity.

Table 24.1: Percentage of employees returning from maternity leave in
period by age1,2

Age                                                          Total percentage
16-24                                                                      3.2
25-29                                                                    22.6
30-34                                                                    36.9
35-39                                                                    25.8
40-44                                                                    10.4
45-49                                                                      1.1
50-54                                                                     0.0
55-59                                                                     0.0
60-64                                                                     0.0
65+                                                                       0.0
Total                                                                   100.0
Table 24.2: Percentage of employees returning from maternity leave in
period by indicated disability1,2

Disability                                                   Total percentage
Disabled                                                                   2.4
Non-disabled                                                             97.6
Total indicated                                                         100.0

Table 24.3: Percentage of employees returning from maternity leave in
period by indicated ethnicity1,2

Ethnicity                                                    Total percentage
Ethnic minority                                                          18.7
White                                                                    81.3
Total indicated                                                         100.0
All data sourced from: Resource Management.
Notes:
1. Percentages shown are the number of employees returning from maternity
leave in the period by indicated protected characteristic over the total number
of employees returning from maternity leave.
2. Period - 1 April 2011 to 31 March 2012.




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DWP Equality Information 2012 Update



25. Links to additional information
2011 People Survey Results - includes details of the DWP People Survey
which is part of the Civil Service People Survey. It contains 57 questions to
help determine employee engagement throughout the Civil Service.

2012 Star Performer Network - recognition is due to the work, dedication
and commitment of SONG (the DWP national sexual orientation staff network
group). This is the first time DWP and SONG have received this recognition.

Top 100 Employer - DWP is one of Britain's Top 100 Employers for lesbian,
gay and bisexual staff.

Performance Related Pay - includes details of non-consolidated
performance-related pay by DWP, our agencies and executive Non-
Departmental Public Bodies (NDPBs) for the performance year 2010-11.

Workforce Management Returns - includes details of the DWP workforce,
our agencies and executive NDPBs.

Business Plan Quarterly Data Summary provides a quarterly snapshot on
how each department is spending its budget, the results it has achieved and
how it is deploying its workforce.

Equality Impact Assessments help us to make sure the needs of people are
taken into account when we develop and implement a new policy or service or
when we make a change to a current policy or service.




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        DWP Equality Information 2012 Update




DWP Equality Information 2012
Update

Under the Public Sector Equality
Duty, part of the Equality Act
2010, as a public body the
Department for Work and
Pensions has a specific duty to
publish relevant proportionate        Diversity and Equality
information to demonstrate our        Directorate                  978-1-78153-058-0
compliance. Information showing       Porterbrook House,           Published by the
that we have paid due regard to       7 Pear Street,               Department for Work and
the aims of the Equality Duty is      Sheffield,                   Pensions
contained in this report.             South Yorkshire,             12 July 2012
                                      S11 8JF.                     www.dwp.gov.uk
Contact information: adelphi.diversityandequality@dwp.gsi.gov.uk



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