Agents benefit from using Travelport’s ASK Galileo
- a free online help service for Galileo-connected agents -
HONG KONG, 19 March 2008 --- Travelport GDS, one of the world’s leading providers of
global distribution systems (GDS), has launched its ASK Galileo Incentive campaign which
offers Galileo-connected travel agents in Asia Pacific the chance to win five spectacular
hotel packages sponsored by WORLDHOTELS. ASK Galileo is an online, self-help
serviceavailable free of charge to Galileo-connected agents and is currently accessed by
more than 12,000 agents across the globe. Available in several languages and seventeen
countries, Ask Galileo’s content has doubled since the service was launched.
The ASK Galileo promotional campaign was successfully rolled out in Europe last year and
resulted in an increase of 26% in users and a massive 45% in site usage during the
promotional period. This growth has continued since the completion of the incentive.
Mr Jamie Paterson, a spokesperson from Travelport GDS commented,”the purpose of the
ASK Galileo Incentive campaign is to increase the agent’s awareness of its benefits such as
instant responses to frequently asked questions. The tool also allows our Service Centre to
focus on customers who may have a more intricate query and require one on one consulting
The campaign runs for eight weeks, finishing on 28 April with shopping vouchers and five
mini hotel breaks at selected WORLDHOTELS offered as prizes. The competition is open to
Galileo subscribers in Australia, New Zealand, Hong Kong, Singapore, Malaysia, Philippines
and India. Full details of the competition can be found at www.ask-galileo.com . For more
information about the new self-help portal, please visit ASK Galileo at www.ask-galileo.com.
About Travelport GDS
Travelport GDS is one of the world’s largest global distribution system (GDS) providers
operating both the Galileo and the Worldspan brands, providing real-time travel information
and booking capabilities to online and offline travel agencies in over 145 countries. It also
operates Travel Intelligence Services which provides marketing and other critical data to the
industry, and includes its Shepherd Systems subsidiary; and IT Services & Software, which
offers mission critical reservations, related software and services management to the world’s
leading airlines. Travelport GDS is a convergence of traditional and online travel distribution
services that empower airlines, travel suppliers, travel agencies, Web sites and corporations
to provide informed choice to travelers on a global platform. Travelport GDS is a division of
Travelport, one of the world’s largest service providers to the travel industry. More
information is available at www.travelportgds.com.
For More Information
Fiona Ross Regional Marketing Manager, Travelport GDS.
+61 2 9391 4034 email@example.com
Michelle Larmer Double Edge PR
+61 2 9957 1352 firstname.lastname@example.org