NOTICE OF APPROVAL OF TRADE ADJUSTMENT ASSISTANCE
The Tennessee Department of Labor & Workforce Development will be accepting applications for Trade
Adjustment Assistance (TAA) benefits for Avaya Inc., all workers, Worldwide Services Group, Global Support
Serv. Org., including leased workers from Kelly Services, Partner Solutions, Exceed Resources, Real Soft, Info-
Quest Consulting, CCSI, Inconma, MGD, Case Interactive, and Sapphire Tech., located in Germantown, TN.
Affected workers include those who were identified by the Office of Trade Adjustment Assistance (OTAA) as
having been affected by foreign competition. Workers may be entitled to benefits, retraining, and reemployment
The U.S. Department of Labor has approved TAA petition TAW# 070405P, for benefits with an impact date of
05/19/2008, a certification date of 09/11/2009, and an expiration date of 09/11/2011. Former employees were
contacted by telephone by the Tennessee Department of Labor & Workforce Development. Any worker who
has not been contacted should telephone 615-253-0866 or toll free at 1-877-813-0950, extension 1866, TTY/PC
1-800-848-0298 or Voice/TDD 1-800-848-0299 between 8:30 a.m. and 3:00 p.m. CST. The worker is
responsible for filing the Trade Adjustment Assistance application timely. Federal regulations provide “no just
cause” for filing late.
The Tennessee Department of Labor and Workforce Development is an equal opportunity employer/program
and equal access auxiliary aids and services are available upon request to individuals with disabilities.
El Departmento del Trabajo y Dessarrollo de la Fuerza Laboral de Tennessee es un empleador/program de
oportunidades equitativas, y cuenta con ayudas y servicios auxiliaries a solicitud para las personas con