Keys to Successful Safety Culture Change
Mike Kelley Michele Lindsay
October 8, 2009 TapRooT® Summit, Nashville, TN
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Agenda
• Overview - Keys to Change
“Change or Die” Alan Deutschman
• Application • Discussion
2
Autocratic
“Before”
Unleveraged Diversity
Non-cooperative
Unappreciated
Unengaged Poor Performance
Unrewarding perception of work
Highly Fragmented Internally
3
Relate
Inspires Hope Collaboratively Shared VISION Guiding Principles
(New Hope)
People New emotional relationships Individually and collectively Inspires hope and builds ownership
4
Repeat
(New Behaviors)
Inspires Hope VISION
Collaboratively Shared
Guiding Principles
New relationships create different ways of thinking and interacting.
People
Perceptions change anchor points for ongoing improvement
Constancy of purpose towards the vision
Actions reinforce new thoughts
Consequences - guidance, encouragement, direction, new skills
5
Reframe
(New thinking)
Before
Inspires Hope VISION
Collaboratively Shared
Guiding Principles
Learn a new way of thinking about new culture
People
New Culture aligned to the Vision
SUPERPERFORMANCE
The Vision becomes a funnel through which decisions are guided and brings the organization into alignment
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