Telemarketing Books

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					                       Telemarketing Books

1-800-Courtesy : Connecting With a Winning Telephone Image
Terry Wildemann / Paperback / Published 1998

Applying Telecommunications and Technology from a Global Business
Perspective
Jay J. R. Zajas, Olive D. Church / Paperback / Published 1997

The Boiler Room and Other Telephone Sales Scams
Robert Joseph Stevenson / Hardcover / Published 1998

Cold Calling Techniques : (That Really Work!)
Stephan Schiffman / Paperback / Published 1991

The Complete Guide to Telemarketing Management
Joel Linchitz / Mass Market Paperback / Published 1997

Complete Handbook of All Purpose Telemarketing Scripts
Barry Z. Masser / Hardcover / Published 1990

Customer Service and the Telephone (Business Skills Express)
Dennis Becker, Paula Borkum Becker / Paperback / Published 1994

Direct Marketing Rules of Thumb : 1,000 Practical and Profitable Ideas to
Help You Improve Response, Save Money, and Increase Efficiency in Your
Dire
Nat G. Bodian / Hardcover / Published 1995

Encyclopedia of Telemarketing
Richard L. Bencin, et al / Hardcover / Published 1989

Guerrilla Teleselling : New Unconventional Weapons and Tactics to Sell
When You Can't Be There in Person (Guerrilla Marketing Series)
Jay Conrad Levinson, et al / Paperback / Published 1998
The man behind Guerrilla Marketing. Good, useable, practical advice.

How to Farm Successfully--By Phone
Deborah Johnson, Steve Kennedy / Paperback / Published 1995 For realtors.

How to Make Hot Cold Calls : Your Calling Card to Personal Success
Steven J. Schwartz / Paperback / Published 1997

The Irwin Handbook of Telecommunications Management
James H. Dow Jones-Irwin Green / Hardcover / Published 1995

Marketing in the Cyber Age : The Why, the What and the How
Kurt Rohner / Paperback / Published 1998

A Millionaire's Notebook : How Ordinary People Can Achieve Extraordinary
Success
Steve Scott, Steven K. Scott / Paperback / Published 1996

Opportunities in Telemarketing Careers (VGM Opportunities)
Anne Basye, Nadji Tehrani (Designer) / Hardcover / Published 1995

Pennies for Charity; Telemarketing by Professional Fundraisers
Dennis C. Vacco / Paperback / Published 1998

Phone Me, Fax Me, Beep Me : Teleconnecting Your Way to Success in the
New Cyberspaced Workplace
David Dee, Michael Klein (Illustrator) / Paperback / Published 1997

Phone Power : Increase Your Effectiveness Every Time You're on the
Telephone
Doc Morey / Paperback / Published 1998

Powerful Telephone Skills : A Quick and Handy Guide for Any Manager or
Business Owner (Business Desk Reference)
Editors of Career Press / Paperback / Published 1993

Secrets of Successful Telephone Selling : How to Generate More Leads,
Sales, Repeat Business, and Referrals by Phone
Robert W. Bly / Paperback / Published 1997
Mr. Bly is known for his thorough coverage of Direct Marketing subjects.

Selling by Phone : How to Reach and Sell to Customers
Linda Richardson / Paperback / Published 1994

Stephan Schiffman's Telemarketing
Stephan Schiffman / Paperback / Published 1992

Successful Telemarketing
Bob Stone, John Wyman (Contributor) / Paperback / Published 1993

Successful Telemarketing/Opportunities and Techniques for Increasing
Sales and Profits ~
Bob Stone, John Wyman (Contributor) / Hardcover / Published 1992

Successful Telephone Selling in the '90s
Martin D. Shafiroff, Robert L. Shook (Contributor) / Paperback / Published 1990

Telemarketing : Applications and Opportunities (A Fifty-Minute Series
Book)
Lloyd C. Finch, et al / Paperback / Published 1995

Telemarketing Basics : A Practical Guide for Professional Results
Julie Freestone, et al / Paperback / Published 1989

Telemarketing for Non-Telemarketers
Gary S. Goodman, et al / Paperback / Published 1997

Telephone Sales Management and Motivation Made Easy
Valerie Sloane, Theresa A. Jackson / Paperback / Published 1996

Telephone Terrific! : Facts, Fun, and 103 'How-To' Tips for Phone Success
David Dee, Diana Bryan (Illustrator) / Paperback / Published 1994

Telephone Tips That Sell : 501 How-To Ideas and Affirmations to Help You
Get More Business by Phone
Art Sobczak / Paperback / Published 1996
Solid, easy to follow, tips and ideas to keep you effective on the phone by one of
the best telemarketing sales trainers in the business.

Teleselling : A Self-Teaching Guide (Wiley Self-Teaching Guides)
James D. Porterfield, James D. Poterfield / Paperback / Published 1996

Teleselling Techniques That Close the Sale
Flyn L. Penoyer / Paperback / Published 1997

You Can Sell Anything by Telephone!
Gary S. Goodman / Paperback / Published 1984

Advertising Cheaper With Telemarketing : Script Presentations Directory
Lamp Light Press Staff / Hardcover / Published 1993

Cold Calling Techniques : That Really Work
Stephan Schiffman / Paperback / Published 1999

Eicoff on Broadcast Direct Marketing
Al Eicoff / Hardcover / Published 1987

Successful Telemarketing : Opportunities and Techniques for Increasing
Sales and Profits
Bob Stone, John Wyman / Hardcover / Published 1986
Successful Telemarketing/Opportunities and Techniques for Increasing
Sales and Profits
Hardcover / Published 1992

How to Manage Growth and Maximize Profits in Outbound Telemarketing
Steven A. Idelman / Published 1990

In-House Telemarketing : The Masterplan for Starting and Managing a
Profitable Telemarketing Program
Thomas A. McCafferty / Published 1994
Met Thomas a few years back, and this is pretty much a complete blueprint for
setting up a telemarketing operation. May take a bit for them to find it, but they
will and it is worth the wait.

				
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