NETWORK ACTION GROUP by Oq3cUKRk

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									                   NETWORK ACTION GROUP (NAG)
                          (North Devon)

      Notes of the meeting on Wednesday 10 November 2010
         at Alexandra Road Resource Centre, Barnstaple
1   WELCOME AND INTRODUCTIONS
    Linda Stapleton, Patient Experience Lead, chaired the meeting and introductions
    were made. There were (approx) 20 people in attendance.

2   APOLOGIES
    A number of apologies were received including from Ruth McClelland, Foundation
    Trust Membership Manager, who provided support to all Network Action Groups
    and was now on maternity leave.

3   NATIONAL/REGIONAL/TRUST-WIDE ISSUES OF INTEREST IN MENTAL
    HEALTH AND LEARNING DISABILITIES
    The government’s White Paper ‘Equity and excellence: Liberating the NHS’ and the
    changes it will bring to the NHS was a standing item on the agenda. It was noted
    there was nothing further to report at this stage.
                                                                           Next meeting

4   LOCAL UPDATE ABOUT MENTAL HEALTH AND LEARNING DISABILITY
    SERVICES, INCLUDING ANY MATTERS ARISING FROM LAST REPORT
    The report of the previous meeting was distributed and further copies tabled.
    General discussion took place about the purpose, value and outcome of Network
    Action Groups.
    In general people valued:
     The opportunity to learn about information and support;
     The opportunity to identify ways in which information can be shared with a wider
        group of people;
     The opportunity to meet with relevant people to identify help and support as an
        individual.
     Most meetings were felt to be generally interesting.
    There was a request to ensure action requested/taken was fed back in a robust way.
                                                                            Next meeting
     Local services - Doug Mclynn (Adult Mental Health North Devon) explained his
        role and provided a general update on local services.
     RiO (electronic care record) - Simon Polak, as lead for the RiO project, provided
        a progress report on implementing the new arrangements. It was noted that
        feedback from previous Network Action Group meetings and issues raised with
        the Trust had shaped Trust staff guidance and the information leaflet about RiO
        (distributed at the meeting).
     Trust Chairman – Mark Taylor introduced his role as Chairman and reflected on
        the Trust’s AGM.

5   SHARING INFORMATION/VIEWS
    Information - Linda Stapleton asked everyone to note the information on display,
    including:
    From the Trust
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        Foundation Trust membership application forms
        Mental Health Matters the newsletter for those on the Trust’s members’ mailing
         list
      Partnership Progress the Trust’s staff newsletter
      Confidentiality and Carers’ Guidelines
      Beyond the Storms, stories of recovery from people in Devon
      ‘Tell us what you think’ leaflets
      The NHS Constitution
      RiO leaflet
    From other organisations
      LINk Devon newsletter – and update
      Devon Carers’ Link leaflets – and update
      Be Involved Devon leaflets – and update
    All Trust publications are available on the website www.devonpartnership.nhs.uk
    (select ‘publications’ from the menu on the right hand side) or by telephoning the
    Patient Advice and Liaison Service (PALS) on freephone 0800 073 0741.

    LINk Devon *see glossary – Pam Hogan from LINk Devon informed the group
    about a recent LINk Devon. Anyone wishing to make contact with Pam can do, via
    01237 424000 or by email pam.hogan@edvsa.org.uk

    Be Involved Devon (BID) *see glossary – whilst Julie Edwards is on maternity
    leave. Whilst she is away, Ed Coutts will be covering the North Devon area. Please
    contact Ed on 01404 549045 or by email ed@beinvolveddevon.org.uk for
    information about involvement in BID.

    CLARITY *see glossary – reminder that CLARITY organises a number of different
    therapeutic groups which CLARITY runs, including art and knitting groups. CLARITY
    is run by people who use services for people who use services.

    Devon Carers’ Link *see glossary – this service was promoted – specifically
    Devon Carers’ Link’s ‘Take a Break’ service which is available to carers, including
    those caring for people with dementia. They provide a sitting service of up to 12
    hours a month at a cost of £2.50 per hour. The service is normally provided by Taw
    & Torridge Caring. Please contact Lynsey for further information on 01271 372811
    or by email l.self@westbankfriends.org

    The Pension Service – reminder that Linda Corns, Customer Liaison Manager, at
    the Pension Service can be contacted about this service which covers Devon and
    Cornwall. The service helps vulnerable people of all ages to ensure that they are
    receiving the correct benefits. Please contact Linda if you would like to arrange a
    meeting with her or if you would like her to speak to a group of people. She can be
    contacted by telephone on 01271 395339.

6   ANY OTHER BUSINESS
    None.

7   DATES OF FUTURE MEETINGS
    The next meeting had not yet been arranged and would be advised.

    People asked if the meetings could be moved around North Devon. It was agreed
    to arrange the next meeting in the Torridge side of the locality.
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All papers relating to Network Action Group meetings can be found on the Trust’s
website at www.devonpartnership.nhs.uk – click on ‘Getting involved’ on the right hand
side and then on ‘Network Action Groups’.

If you have any concerns or queries please contact our Patient Advice and Liaison
Service (PALS) on freephone 0800 073 0741 or email dpn-tr.pals@nhs.net

Glossary

Be Involved Devon (BID) – BID is a service for people with either a general interest or direct
experience of mental health issues to help them get involved in mental health services
through staff training etc. For further information please go to
http://www.beinvolveddevon.org.uk or contact your local worker Ed Coutts on 01404 549045.

Devon Carers’ Link – Devon Carers’ Link provides information, support and involvement for
carers who either live in the Devon County Council area or are looking after someone living
in the Devon County Council area. It's free to join. For further information please go to
http://devoncarerslink.org or contact Lynsey Self on 01271 372811.

LINk Devon – LINk Devon is a network of groups and individuals who want to make sure
that health and social care services are planned and delivered to meet the needs of the
people in Devon who use them. The LINk provides an opportunity for the whole community
to say what they think about local services, to raise issues of concern and to question those
who run services. Sign up for their free newsletter at http://www.linkdevon.org.uk or contact
Pam Hogan on 01237 424000 or by email pam.hogan@edvsa.org.uk

The Senior Council for Devon - The Senior Council for Devon gives older people a voice,
provides a way of engaging with them, listens to their views and aspirations, and works in
partnership to develop practical ideas and actions to address their concerns. Membership of
the Senior Council is open to Devon residents aged 50 and over and to existing
organisations of older people.

Making Space – Making Space, which holds the contract to provide specialist carer support
in Devon, employs eight carer support workers across Devon. This service can be accessed
through the mental health teams and people can also self-refer. For further information
please go to http://www.makingspace.co.uk or contact Carolyn Hill on 01271 866349 or
07540 675346 or by email carolynhill@makingspace.co.uk

CLARITY – CLARITY provides support for people with mental ill health and their carers.
There are self-support groups, art and craft groups, confidential counselling and a drop-in
service. For further information please telephone 01271 378125 or call in to 112 Boutport
Street, Barnstaple.

WAND – WAND is a user-led charity providing helpful support and information to those
affected by mental health issues. The WAND telephone helpline is available on freephone
0808 800 0312 from 8-11pm on Monday, Wednesday, Friday and Sunday. For further
information about WAND please call 01271 372830 or email wand@wandmentalhealth.co.uk




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