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Document Sample
Provincial Administration: Western Cape
Department of Social Development (DSD)
APPLICATION FOR NON-PROFIT ORGANISATION FUNDING 2011
FOR ABOVE R 200 000 FUNDING
Please note the following:
This form has been developed to assist you with providing the appropriate information required by the DSD to
assess your funding application. You are not restricted to the spaces provided.
Where you are required to provide an attachment it will be indicated in italics in the form.
For guidance on the application process, please read the last page of this form.
NAME OF YOUR ORGANISATION
ORGANISATION’S DSD REFERENCE NUMBER (where
applicable)
STREET ADDRESS
POSTAL ADDRESS
Name
Position
CONTACT DETAILS Telephone No.
Facsimile No.
E-mail Address
Is this APPLICATION being submitted AS AN
AFFILIATION? (Y/N) If yes, please provide the name of
the affiliated organisation, the contact person’s name,
telephone and email address.
Children and Families
Youth
Persons with Disabilities
Please indicate with a X in the appropriate box/es the
Older Persons
DSD PROGAMME/S YOU ARE APPLYING FUNDING
Substance Abuse
FOR:
HIV/AIDS
Sustainable Livelihoods
Institutional Capacity Building
REGION and/or LOCAL OFFICE and/or area/s of
operation where you will be rendering services
To re-apply for funding for projects/services
currently funded
To apply for additional funding to extend
PURPOSE OF THIS APPLICATION to the DSD (you may projects/services currently funded
X multiple boxes) To apply for scaled down funding of currently
funded projects/services
To apply as a new organisation (not currently
funded by the DSD) for funding of projects/services
TOTAL AMOUNT of funding you are applying for
NAME AND SIGNATURE OF DSD OFFICIAL receiving
the proposal (include job title)
DATE RECEIVED (ddmmyyyy)
Business Plan for Non-Profit Organisation Funding Page 1
TABLE OF CONTENTS
1 ORGANISATIONAL BACKGROUND 3
2 ORGANISATION AND CAPACITY PROFILES 4
3 PROJECT/PROGRAMME BACKGROUND 6
3.1 PLANNED SERVICE DELIVERY PER LEVEL OF INTERVENTION (PLANNING MATRIX) 7
4 BUDGET PLANNING OF ORGANISATIONAL EXPENDITURE AND INCOME 11
4.1 EXPENDITURE 11
4.2 INCOME 16
5 FINANCIAL CONTROLS 19
6 MONITORING AND EVALUATION 20
6.1 BALANCED SCORECARD 20
7 FINANCIAL SUSTAINABILITY AND TRANSFORMATION 21
8 APPLICATION DECLARATION 22
9 APPENDICES 23
9.1 WRITTEN ASSURANCE IN TERMS OF SECTION 38 0F THE PFMA 23
9.2 DECLARATION OF INTEREST 25
9.3 BAS FORM 26
9.4 APPLICATION PROCESS DESCRIPTION 27
Business Plan for Non-Profit Organisation Funding Page 2
1 ORGANISATIONAL BACKGROUND
Please indicate with an X in the appropriate box NPO Section 21 Trust Affiliation to In process of
company NPO NPO
your organisation type
registration
Please attach proof of registration, affiliation or NPO Registration Application. Attached? (Y/N)
Did your organisation receive government funding in the past? If so, when, how much and for what
purpose:
If you are not currently funded by the DSD, please provide a summary of the major projects/services your
organisation delivered in the past year.
Provide your organisation banking details below. Please complete the attached BAS Annexure only if you are not currently
funded by the DSD or if your banking particulars or signatories for financial transactions have changed.
Account name:
Account number:
Account type (e.g. current, saving,
cheque, transmission account):
Full name of the bank:
Name of the branch:
Branch code:
Branch address:
Business Plan for Non-Profit Organisation Funding Page 3
2 ORGANISATION AND CAPACITY PROFILES
Please attach an organogram to your application to illustrate the structure of your organisation.
Please set out the functions of your Board / Trustees / Volunteer Management Committee:
Only complete the table below regarding your organisation’s governing members of the Board/ Trustees/Volunteer Management Committee, only if you are not currently
funded by the DSD or these particulars have changed from your previous application.
Name and surname Position ID Numbers Disabled/ not Race Gender Telephone, Email Address &
Disabled Physical address
Chairperson
Deputy / Vice Chairperson
Treasurer
Secretary
Additional members
Business Plan for Non-Profit Organisation Funding Page 4
Please complete this schedule of your registered professionals who will be involved in the implementation of your service/project proposed for funding:
1 2 3 4 5 6 7 8 9
Location of office / Occupation Race Gender Registration no. in Level of post if Funding for post (X) Area(s)/place where staff Salary per annum
service point / terms of relevant applicable member is deployed R
Funded by Not
satellite service / Professional Act (indicate suburb/informal
Dept. funded
facility settlement, etc.)
Business Plan for Non-Profit Organisation Funding Page 5
3 PROJECT/PROGRAMME BACKGROUND
PLEASE COMPLETE THIS SECTION FOR EACH INDIVIDUAL DSD PROGRAMME (make copies of the matrix if you apply
to more than one programme)
The DSD has 8 Programmes, listed on the cover page, which are implemented across 4 levels of intervention. Please
indicate which DSD programme your proposal for funding will deliver to and indicate the level/s of intervention it
will deliver to.
1. Name of DSD programme: ………………………………………………………………
Levels of Definition and examples of services within different levels of intervention X
intervention
Awareness To ensure that individuals and communities know their socio-economic rights and
responsibilities, for example international and national awareness programs;
commemoration of days/weeks/months/years for specific causes; and prevention
programs
Early To identify vulnerable individuals and groups and ensure the provision of a range of
Intervention developmental and therapeutic programmes and services, for example protective
workshops; service centres etc.
Statutory To ensure the provision of statutory services and ensure compliance with statutory
provisions, protocols and minimum standards, for example social work services; child
abuse protocol; children’s court services; criminal court services etc.
Reintegration To ensure the provision of a range of aftercare and community based services that
enhance positive life styles, self-reliance and optimal social functioning, for example
reintegration programmes for offenders etc.
Describe the purpose of your project and provide details of the process followed to determine the needs to be addressed by
this project (e.g. Conducted research and community profiling)
Business Plan for Non-Profit Organisation Funding Page 6
3.1 PLANNED SERVICE DELIVERY PER LEVEL OF INTERVENTION (PLANNING MATRIX)
Please complete the planning matrix below. It is structured according to the four levels of intervention and requires you to describe the type of service, target group,
outputs, outcomes, geographic area and major cost drivers of the project/service you are applying for funding for.
1. Awareness and Prevention
Type of Services Target group Outputs (How the Outcomes (major Geographic area Cost ( Major Cost Drivers)
major goals will be goals/ community
achieved) impacts)
Staff R
Administration R
Special project R
cost
Staff R
Administration R
Special project R
cost
Business Plan for Non-Profit Organisation Funding Page 7
2. Early Intervention
Type of Services Target group Outputs (How the Outcomes (major Geographic area Cost ( Major Cost Drivers)
major goals will be goals / community
achieved impacts)
Staff R
Administration R
Special project R
cost
Administration R
Special project R
cost
Business Plan for Non-Profit Organisation Funding Page 8
3. Statutory
Type of Services Target group Outputs (How the Outcomes (major Geographic area Cost ( Major Cost Drivers)
major goals will be goals / community
achieved impacts)
Staff R
Administration R
Special project R
cost
Staff R
Administration R
Special project R
cost
Business Plan for Non-Profit Organisation Funding Page 9
4. Re-integration
Type of Services Target group Outputs (How the Outcomes (major Geographic area Cost ( Major Cost Drivers)
major goals will be goals /community
achieved impacts)
Staff R
Administration R
Special project R
cost
Staff R
Administration R
Special project R
cost
Business Plan for Non-Profit Organisation Funding Page 10
4 BUDGET PLANNING OF ORGANISATIONAL EXPENDITURE AND INCOME
Please complete the table below on the expenditure and income of your organisation as per the Budget: Planning of Organisational Income and Expenditure below. Add rows as necessary.
For multi-year applications, complete column 4 too.
4.1 EXPENDITURE
Column 1 Column 2 Column 3 Column 4 Motivation / Remarks
Item of Expenditure Estimated Actual Budget for Budget for
Expenditure financial year 2012/13 financial year
for financial year 2013/14
2011/12
(01.04.2011-
31.03.2012)
1 HUMAN RESOURCE EXPENDITURE
i Specify type of all occupational Current number of Salaries and wages Salaries and wages for Salaries and wages for
groups in the service plan personnel for each each occupational each occupational
employed in each occupational group group group
occupational group
SUBTOTAL: ITEM 1
Business Plan for Non-Profit Organisation Funding Page 11
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Expenditure Estimated Actual Budget for financial year Budget for financial year
Expenditure for financial 2012/13 2013/14
year 2011/12
(01.04.2011-31.03.2012)
1 HUMAN RESOURCE EXPENDITURE (continued)
i. Bonus
ii. Personnel Training (Not Expenditure
Item 5)
iii. Honorarium (Paid to Volunteers)
iv. Contributions:
Medical Aid Fund
Pension Fund
Workmen's Compensation
UIF
other (specify)
v. Clothing/Uniform
SUBTOTAL: ITEM 1
2 TRANSPORT EXPENDITURE
i. Petrol (for managerial and/or
administrative tasks)
ii. Maintenance of vehicles
iii. Insurance of vehicles
iv. Traveling & Accommodation
(Conferences, workshops,
consultation/supervision, events, etc.)
v. Replacements (specify)
vi. Purchases (specify)
SUBTOTAL: ITEM 2
Business Plan for Non-Profit Organisation Funding Page 12
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Expenditure Estimated Actual Budget for Budget for
Expenditure financial year 2012/13 financial year
for financial year 2011/12 2013/14
(01.04.2011-31.03.2012)
3 OFFICE/ADMINISTRATIVE EXPENDITURE
i. Municipal Services
ii. Post & Telecommunication Services
iii. Printed Matter & Stationery
iv. Advertisements
v. Books & Journals
vi. Levies/Registration & Affiliation
fees
vii. Insurance
viii. Maintenance
ix. Replacements (specify):
x. Purchases (specify):
SUBTOTAL: ITEM 3
4 GROUNDS & BUILDINGS
i. Capital and Interest Redemption
(Private)
ii. Capital and Interest Redemption
(State)
iii. Maintenance
other (specify)
iv. Insurance
other (specify)
SUBTOTAL: ITEM 4
Business Plan for Non-Profit Organisation Funding Page 13
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Expenditure Estimated Actual Budget for Budget for
Expenditure financial year financial year
for financial year 2012/13 2013/14
2011/12
(01.04.2011-31.03.2012)
5 PROGRAMME/PROJECT EXPENDITURE
i. Fees in respect of training
ii. Cost of material/equipment
needed for training
iii. Transport to implement
program/activities
iv. Hiring of venues to implement
program/activities
v. Equipment for activities
vi. Refreshments offered
implementing program/activities
vii. Food and Groceries
viii. Consumable equipment to
implement program/activities
ix. Accommodation
x. Education & Recreation
xi. Domestic fuel/laundry and
cleaning services **
xii. Linen **
xiii. Toiletries **
xiv. Medical **
xv. Other (refer to activities in
implementation plan)
xvi. Purchases (specify)
xvii. Replacements (specify)
SUBTOTAL: ITEM 5
Business Plan for Non-Profit Organisation Funding Page 14
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Expenditure Estimated Actual Budget for Budget for
Expenditure financial year Financial year
for financial year 2011/12 2012/13 2013/14
(01.04.2011-31.03.2012)
6 BANK AND OTHER COSTS
i. Audit Costs
ii. Bank Costs
iii. Fund-Raising
iv. Other (specify)
SUBTOTAL: ITEM 6
7 SUNDRIES
i. Research
ii. Public Relations and Marketing
iii. VAT
iv. other (specify)
SUBTOTAL: ITEM 7
8 EXPENDITURE: PROVISION FOR SPECIAL FUNDS
i.
ii.
iii.
iv.
SUBTOTAL: ITEM 8
GRAND TOTAL: ITEMS 1 – 8
Business Plan for Non-Profit Organisation Funding Page 15
4.2 INCOME
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Income Estimated Actual Budget for Budget for
Expenditure financial year Financial year
for financial year 2012/13 2013/14
2011/12
(01.04.2011-31.03.2012)
9 PROVISION FOR SPECIAL FUNDS
i.
ii.
iii.
iv.
SUBTOTAL: ITEM 9
10 FEES FOR SERVICES
i. Board and Lodging
ii. Community Services
iii. Consultation
iv. Counselling/Treatment
v. Fees for Day Care
vi. Membership
vii. Registration Fees
viii. Training
ix. other (specify)
SUBTOTAL: ITEM 10
11 OTHER FORMS OF INCOME
i. Bequests (cash)
ii. Donations
iii. Fund-raising
Business Plan for Non-Profit Organisation Funding Page 16
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Income Estimated Actual Budget for Budget for
Expenditure financial year Financial year
for financial year 2012/13 2013/14
2011/12
(01.04.2011-31.03.2012)
iv. Grants
v. Income from investments
vi. Income from fixed property
bequeathed to organization
vii. Products sold
viii. Rent
ix. Social Relief
x. VAT (reclaimed)
xi. In natura (value of products etc.
donated to organisation))
xii. Interest gained from investing
pensions/grants of residents
(optional)
xiii. Other (specify)
SUBTOTAL: ITEMS 11
12 STATE AND OTHER ALLOCATIONS
i. National Departments (specify)
ii. Provincial Departments
iii. Local Government
(Municipality)
iv. Lotto
Business Plan for Non-Profit Organisation Funding Page 17
Column 1 Column 2 Column 3 Column 4 Motivation/Remarks
Item of Income Estimated Actual Budget for Budget for
Expenditure financial year Financial year
for financial year 2012/13 2013/14
2011/12
(01.04.2011-31.03.2012)
v. Community Chest
vi. International Funding
vii. Other funders/donors (specify)
SUBTOTAL: ITEMS 13
13 ALLOCATION DEPT SOCIAL DEVELOPMENT
i. Subsidy per annum
ii. Special Programme funding
(specify)
SUBTOTAL: ITEMS 13
TOTAL EXPENDITURE (1-8)
TOTAL INCOME (9-13)
SURPLUS/SHORTAGE
Business Plan for Non-Profit Organisation Funding Page 18
5 FINANCIAL CONTROLS
Make an X where
System of control
appropriate
All funds received are promptly deposited into the organization’s bank account, properly
recorded, reconciled and all records kept under adequate security
A central point of contact is designated for all incoming mail
Bank statements are reconciled to General Ledger on a monthly basis and reviewed by
management
Segregation of duties within the account reconciliation, journal posting, and
management review and approval processes
Funds are disbursed only upon authorisation of management for the purpose for which
funds are granted and all disbursements are properly recorded
There is policy on minimum petty cash to be held on a daily basis and all petty cash is
kept in a secure and safe place
Policies and procedures governing accounts payable and purchasing processes exist
Wire transfers are executed through a password-protected internet process
Expense reimbursements are only issued to employees with clearly defined needs
There are policies and procedures governing payroll processes detailing timelines,
responsibilities, and actions.
There is up to date asset register with all fixed assets recorded/updated on a monthly
basis
Managerial approval is required in advance for the acquisition, disposal, and write-off of
assets.
Procedures and systems approved for the storage, use and maintenance of all its assets
and equipment
Procedures and mechanisms exist to prevent abuse, theft and loss of assets and
equipment.
Password protected accounting software system exists and access to information and
editable fields are limited to appropriate personnel
Business Plan for Non-Profit Organisation Funding Page 19
6 MONITORING AND EVALUATION
6.1 BALANCED SCORECARD
FINANCIAL PERSPECTIVE CUSTOMER PERSPECTIVE ORGANISATIONAL (INTERNAL INNOVATION AND LEARNING
BUSINESS PERSPECTIVE) PERSPECTIVE
Explain how your organization plans to Explain how your organisation plans to Explain which policies, legislation, Explain how your organisation will keep
monitor compliance with financial get feedback from customers and ensure procedures and guidelines your pace with the latest developments and
requirements as stipulated in the that they are satisfied with the services organisation will be adhering to demand for service thus ensuring
TPA/Written Contract with the DSD. provided? ensuring excellence in provision of adaptation to change and
services improvements?
Business Plan for Non-Profit Organisation Funding Page 20
7 FINANCIAL SUSTAINABILITY AND TRANSFORMATION
Describe the ways in which the organization plans to sustain itself financially after funding from the department stops.
Explain how the organization plans to share resources and transfer skills to emerging organisations
Business Plan for Non-Profit Organisation Funding Page 21
8 APPLICATION DECLARATION
We, the undersigned, being the persons responsible in the application organisation for action, certify that the
information given in this application is correct and that, should we be awarded funding by the DSD, we will comply with
the DSD reporting requirements as set out in the TPA/contract.
Board/Trustees/Volunteer Management
Committee chairperson’s name:
Signature:
Date:
Board/Trustees/Volunteer Management
Committee treasurer’s name:
Signature:
Date:
OPTIONAL FEEDBACK SECTION
In seeking to improve service delivery to you, our NGO partners, and ultimately the beneficiaries of social welfare and
community development services, we would appreciate it if you could complete this short feedback form:
Please indicate with an X in the Very easy to complete Very useful in terms of presenting your
appropriate box whether your organisation’s proposal to the DSD
organisation found this form: Easy to complete Useful in terms of presenting your
organisation’s proposal to the DSD
Difficult to complete Less useful in terms of presenting your
organisation’s proposal to the DSD
Very difficult to complete Not useful in terms of presenting your
organisation’s proposal to the DSD
If your organisation has previously Easier to complete More difficult to complete
applied for government funding, could
you please indicate with an X in the More useful in terms of Less useful in terms of presenting your
appropriate block whether this form is: presenting your organisation’s organisation’s proposal to the DSD
proposal to the DSD
Please provide any suggestions you
may have on how we could improve
this form:
Thank you very much for your honest feedback.
Business Plan for Non-Profit Organisation Funding Page 22
9 APPENDICES
9.1 WRITTEN ASSURANCE IN TERMS OF SECTION 38 0F THE PFMA
Written Assurance in terms of Section 38(1) (j) of the Public Finance Management Act, 1999
In terms of Section 38(1) (j) of the Public Finance Management Act, 1999 the Department of Social Development requires written
assurance that your organization implements effective, efficient and transparent financial management and internal control
systems.
Part 1: should be completed by those organisations that implement effective, efficient and transparent financial
management and internal control systems.
Part 2: should be completed by those organisations that do not implement effective, efficient and transparent financial
management and internal control systems.
Part 1:
I, the undersigned (print name)
in my capacity as (position)
of
hereby declare that (organization)
Implements effective, efficient and transparent financial management and internal control systems.
Signed at (place)
On this day of month year
signature
Confirmed by 2 witnesses:
signature print name of witness
signature print name of witness
Business Plan for Non-Profit Organisation Funding Page 23
Part 2
Conditions and remedial measures to comply with Section 38(1)(j) of the Public Finance Management Act, 1999 (Act 1
of 1999 as amended by Act 29 of 1999)
In instances where written assurance cannot be obtained that effective, efficient and transparent financial management
and internal control systems are implemented, the following conditions and remedial measures will apply:
The management committee will arrange to attend and subject itself to training in business management and
financial control systems.
The management committee will implement and adhere to the financial control system prescribed by the
Department.
The management committee will subject itself to monitoring and inspection of financial records on a regular basis as
conducted by officials of the Department or its representatives.
The management committee will submit audited as well as financial expenditure reports and progress reports on
training and implementation of prescribed financial systems when requested by the Department.
I, the undersigned (print name)
in my capacity as (position)
of (organization)
hereby declare that (organization)
will adhere to the conditions as stipulated above in order to ensure effective, efficient and transparent financial
management and internal control systems.
Signed at (place)
on this day of month year
signature
Confirmed by 2 witnesses:
signature print name of witness
signature print name of witness
Business Plan for Non-Profit Organisation Funding Page 24
9.2 DECLARATION OF INTEREST
This declaration is to be signed by all persons, management or staff involved in
approving or buying equipment, food, or any other items,
signing cheques,
accessing Internet banking,
drawing cash for daily expenditure (petty cash),
receiving donations, equipment, food or other items,
handing out food or other items
The DSD wants to advise organizations that in terms of financial and auditing practices, it is advisable that persons
involved or responsible for any of the above should not be from the same family.
I, the undersigned, hereby make the following declaration:
initials & surname designation / post / involvement signature date
I will not use my discretion, official or non-official powers, or position within or outside the organization, to benefit
myself, or any other person known to me or the organization, or any legal person, to obtain an unlawful or unauthorized
advantage during the requisitioning, consideration, acceptance, or allocation of tenders, quotations or any other
Business Plan for Non-Profit Organisation Funding Page 25
System User Only
BAS Ref No.
9.3 BAS FORM
Captured by
Date Captured
PROVINCIAL ADMINSTRATION WESTERN CAPE
Authorised By
Date Authorised
BAS ENTITY MAINTENANCE BANK DETAILS
Bank Details
Name
Address
Contact Persons
Contact No.
I/We hereby request and authorise you to pay any amounts which any accrue to me/us to the credit of my/our account with the mentioned
bank.
I/We understand that the credit transfers hereby authorised will be processed by computer through a system know as the "ACB ELECTRONIC
BANK TRANSFER SERVICE", and I/We also understand that no additional advice of payment will be provided by my/our bank, but details of
each payment will be provided by my/our bank, but details of each payment will be printed on my/our ban statement or any accompanying
voucher. (This does not apply where it is not customary for banks to furnish statements)
I/We understand that a payment advice will be supplied by the Department in the normal way, and that it will indicate the date on which
funds will be available in my/our account. This authority may be cancelled by me/us by giving thirty days notice by prepaid registered post.
/ /
Initials and Surname Authorised Signature Date dd/mm/ccyy
Name of Bank
Name of Branch
Branch Code
Account Number
Type of Account Current Account Savings Account Transmission Account
Other (Specify)
FOR OFFICE USE ONLY
DATE STAMP APPROVED BY HEAD OFFICE
OF BANK Print Name
BANK
Signature
ACCOUNT
PARTICULARS
CERTIFIED AS Date
CORRECT
Business Plan for Non-Profit Organisation Funding Page 26
9.4 APPLICATION PROCESS DESCRIPTION
9.4.1 STEP 1: Complete Application
From the time we call for proposals in the newspapers, you will have 6 weeks to submit your application. Complete this format,
including the written assurances. The BAS form only needs to be completed if you are not currently funded by the DSD or if your
banking details have changed and proof of affiliation, only if you are applying as an affiliation. Please also attach a copy of your NPO
certified registration or your NPO Registration Application, your organisation structure and submit your application form to the
relevant DSD Regional Office.
9.4.2 STEP 2: Application Evaluation
We will acknowledge receipt of your application within 15 working days. Your application will be assessed by the DSD
programme/programmes you have applied to from a compliance, a qualitative and a DSD strategic alignment perspective. We might
also request that we visit your organisation on site as part of the assessment process.
If your organisation is compliant, meets our minimum norms and standards, is strategically aligned to the DSD objectives and is in
terms of other applications received, one of the preferred organisations to deliver the services, subject to budget availability, the
programme/programmes will recommend to the Head of the DSD, that you be funded in accordance with the DSD guidelines for
funding. This process takes approximately 4 months to complete.
9.4.3 STEP 3: Application Contracting and Funding Disbursement
If your application has been successful we will contact you to agree on a Third Party Agreement, which will become the formal
contract between your organisation and the DSD for the delivery of the services as specified in the contract. The contract will also
specify the amount of funding the DSD is committing to your organisation, how and when that funding will be disbursed and set out
the obligations of your organisation and the DSD.
If your application is unsuccessful, we will advise you in writing, providing reasons for why your application has been unsuccessful
and informing you of your right to have your application Reviewed and the Review process.
Contracting takes approximately a month and no disbursements will be made until the DSD has received a signed copy of the
contract from your organisation. The DSD strives to fund approved organisations in terms of the contract signed, from 1 April 2012.
Due to volumes variability, this is however not always possible.
9.4.4 STEP 4: Performance Management of Service Delivery
Post the disbursement of the funds to your organisation as per the signed contract, we require regular feedback on the contracted
service/project (STEP 3). During this phase of the process we will call for reports in accordance with the contract and may visit your
organisation to observe and discus progress as well as recommend remedial action, where necessary.
Business Plan for Non-Profit Organisation Funding Page 27
