Justin A. Vida
4119 Hearthside Dr. 204, Wilmington, NC 28412
mobile: (724) 777-3683
Career professional in consulting, business management, lean six sigma theories, people and
organizational change, customer support, client relations, marketing, community outreach,
presentations, performance improvement, team leadership, improvement of processes, product
placement, management challenges, strategic analysis, change management, and growth strategy.
Business Manager, Fitness Together Health Club, Wilmington, NC 3/09 to Present
Manage all aspects of an independently owned personal training studio franchise for silent
owners. Responsibilities include, but are not limited to: HR, payroll, sales, client relations,
marketing, advertising, and daily operations.
Increased client base by 120%; renewal rate by 30%; and weekly session bookings by 70%
by recruiting and training staff to work according to a customer-focused company culture.
Introduced a semi-annual performance evaluation program that incorporated client, peer and
management feedback; revamped the incentive and bonus structure for employees; updated
employee and SOP manuals.
Implemented new systems to improve staff efficiency and cut wasteful spending such as
converting the scheduling system to an online process. Reduced recurring monthly
expenditures by $1400.
Represent the company via public speaking, trade shows, business networking events, and a
local radio show focused on issues related to health and fitness.
Strategize with company owners and business advisors on quarterly planning and long-term
initiatives for growth. Represent franchise at annual FT corporate meetings.
Train, coach and motivate clients to achieve their fitness goals.
Manage all administrative aspects of daily operations including but not limited to: data
management, accounts receivable, payroll, purchasing, facility repairs and maintenance.
Create Excel spreadsheets and summary reports to monitor leads throughout the sales cycle,
track daily revenue, control expenditures, and track key performance indicators for the
business. Present weekly and monthly income projections to owners.
Develop client newsletters, advertising pieces, brochures, new website features and other
marketing materials to promote the business. Build strategic alliances with businesses in the
health industry to increase brand awareness and create crossover selling opportunities.
Business Consultant, 360 Ladies Health Club, Pittsburgh, PA 9/08 to 3/09
Assisted start-up business owner (and former personal training client) with business plan
creation, purchasing of equipment, space planning; and organization of front and back office.
Generated business development, examined market competition, and created SOP’s.
Led sales presentations, prepared invoices, and managed computer systems.
Justin A. Vida (continued)
Commercial Airline Pilot/First Officer
Air Wisconsin Airline Corporation, Appleton, WI 3/08 to 9/08
Piloted commercial aircraft for a regional airline and a US Airways service provider that
serviced 80 cities and 6 million passengers per year.
Ensured the safety of the airplane, passengers, crew and cargo onboard each flight by
simultaneously monitoring multiple systems and criteria such as fuel, navigation, weather,
mechanical, weight, balance, etc.
Communicated and coordinated with a wide variety of groups such as air traffic controllers,
maintenance crews, flight dispatchers, flight crews, and ground crews to ensure efficient
Trained in emergency response management and critical decision-making procedures in the
event of aircraft malfunctions.
Briefed crew and passengers about flight details, arrival times, and special reports.
Submitted optimized flight plans; ordered changes to fuel supplies, routes and schedules;
filed multiple reports on each flight.
Moore Aviation, Beaver Falls, PA 1/07 to 4/08
Provided individual and group instruction to flight school students in all areas of aircraft
Researched, sourced, and purchased new technologies for flight simulation teaching tools.
Developed curricula and assisted with standardizing training procedures for each course.
Liberty University, Lynchburg VA
MBA, Specialization in Leadership, Concentration GPA 3.21 5/11
2nd place winner in Capsim Management Simulation
Robert Morris University, Pittsburgh PA
BSBA, Cum Laude Concentration in Management, 3.57 GPA 5/07
SKILLS AND INTERESTS
Advanced MS Office: Word, Excel, PowerPoint, extensive experience with proprietary
databases and softwares, internet research.
Lean Six Sigma Yellow and Green Belt Certified; Project Underway with Carolina Plastics.
Adjunct Professor at Coastal Carolina Community College, currently assisting in the
development of online Six Sigma training courses.
Maintained commercial pilot’s license since 2007.
Certified Global Business Professional-University of North Carolina Wilmington.
Treasurer of Business Network International referral group.