Minutes of the Provider Forum held at 10.00 am
On 30 March 2010 , Council Chamber, Uckfield Civic Centre
Lewis Meader, BHT (Chair) Peter Plowman, Eastbourne & District Mencap
Wendy Taylor, Brighton Housing Trust Mark Holton, Southdown Housing Assn
Gina Morgan, Eastbourne Homes Sarah Bray, Southdown Housing Assn
Pat Glue, Southern Housing Group Jo Egan-Payne, Refuge
Marisa Parker, Wealden & Eastbourne Lifeline Sue Dean, Supporting People
Duncan Ward, Hanover HA Sue Pearce, SAT
Sharon Parker, CASA Support Mark Wagstaff, TSA
Claire Howell, In Touch Vicky Hoskins, Salvation Army Housing Assn
Hiromi Lynn, Livability Vicky Smith, ESCC/Putting People First
Stephen Will, Eastbourne Care & Repair Jane Chilton, Catch 22
Susan Fisher, Anchor Staying Put Anna Cooley-Greene, SAHA
Fiona Knight, Sanctuary Supported Housing Mark Avery, Lewes District Council
Cathy Wilson, Sanctuary Supported Housing Janet Geering, In Touch HIA Hastings Rother
Candice Miller, Supporting People Roy Adams, Kenward Trust
1 Apologies for absence/introductions
Paul Hill, Guiness Care and support, Steve Puttock, YMCA, Bob Maynard,
Eastbourne Foyer, Gill Peckham, Anchor, Linda Kivity-Ray, Sussex Housing, Liz
Spilman, Sanctuary Housing, Ann Smith, Seaview Project, David Frances, Casa
Lewis Meader introduced himself to the meeting as the new Chair of the Provider
Forum and also introduced Susan Fisher and Jane Chilton as the new Provider
Lewis apologised that invitations for this meeting were not sent out by Outlook.
Lewis will ensure this happens next time. LM
Sue Dean welcomed Vicky Smith from the Putting People First Team to the
Brendon Rossiter of Hyde Gardens was to give a presentation on LSM LM
Introduction today but did not attend the meeting. Lewis will contact him to find
out what happened.
2 Minutes of the previous meeting
The minutes of the meeting held on 1 December were read and agreed as
Candice Miller informed the meeting that the feedback from the conference is CM
almost finished and will be circulated as soon as it is completed.
Providers Experience of the new QAF will be taken forward as an agenda item
for next time. LM
Jane Chilton reported that the resources she put together for the Supported
Housing road show are available for other providers to use. Mark Holton is
happy to take forward as there are a number of events coming up where this
material could be used such as the Older People’s Engagement days. Jane
Chilton felt it was important for provider Forum to take collective responsibility to
demonstrate how providers fit in and support other people’s agendas. Supporting SPeople
People will send out an email to all providers to ask if they are interested in
becoming involved with this venture. Once the level of interest has been
ascertained SP could send out a list of events.
3 Core Strategy Group Report
Susan Fisher and Jane Chilton gave their feedback on the Core Strategy Group
meeting they attended on 17 March.
Jane reported that it was a very interesting meeting and underlined the need for
the Provider Forum to be aware SP funding has been un-ring fenced and will be
unnamed in the budget.
Susan Fisher reported that Supporting People had provided a very good paper
on Phase 2. The CSG supported option 3 on sheltered housing. The maximum
unit cost will now be £12.00 with a capped number of subsidy places. All
affected sheltered housing providers have been sent revised specification and
terms and conditions. There will now be block gross contracts. Sheltered
schemes will be expected to open their facilities to the wider community to offer
services to people who currently do not received any support. Sue Dean
reported that the PCTs are trying to run Healthy Living Events across the county
but are finding it difficult to find suitable venues. Providers could help with that
and help to meet the needs of older people in rural areas.
Sue Dean reported that the new specification and terms and conditions for
Sheltered Housing had been drafted in consultation with Sheltered Housing
Mark Avery said he attended 2 meetings . On the first meeting the draft
specification was pulled apart and providers fed into it. At the second meeting
the revised specification was comprehensively looked at and by the end of the
meeting providers were happy and felt SP had listened to them. Mark would
have liked to see more faces at the meetings and feels if people don’t like the
specification then it is their fault for not attending the meetings.
Susan Fisher said she would like provider feedback to take to an extra CSG
meeting which is taking place on 10 May to discuss floating support for older
Candice Miller said she would be happy to hold a special provider forum to S People
discuss this topic if providers wish this. Supporting People to send an email to
floating support providers to ask if they would like a special meeting. If it is
decided the meeting is not necessary then Susan Fisher would still like any All
comments to take to the meeting. There are issues re. age group – sheltered
housing is traditionally for 55+. Homeworks offer support to age 64 which could
have an impact on providers.
Sue Dean said that Providers will receive feedback from the CSG meeting held
on 10 May.
Older people want a simple approach to request and receive community alarms.
The proposal is to route all through Adult Social Care. The proposal will be put
to an Assistant Directors meeting Sept/October time.
Candice Miller reported that the uptake has been higher in Eastbourne and
Lewes and SP are looking at ways to make uptake higher in Hastings, Wealden SF
and Rother. Susan Fisher offered to take leaflets to rural road shows. Any other
ideas on how we could get better uptake in rural areas would be gratefully
Sue Dean explained the funding distribution proposals.
£2.8/98 million for older people in the Phase 2 pot of money. Need to make a
decision regarding what we want to buy with it.
Extra care – can’t really change.
Leaseholders – can’t stop funding existing leaseholders.
Funding pot already agreed for sheltered housing.
The amount of money left after these services have been funded will be used for
floating support/HIAs, it is not new money.
The steering group looked at population indices for people over 75 and over 85.
Over 75 was the only option where people could get more services for the
money. Discussions are still ongoing as how to best spend this funding and
feedback will be welcomed from providers. Sue Dean said SP are currently
looking at all services that HIAs currently provide. Also looking at adaptations
service. There is duplication in the current system.
Information and advice access point for service users. There are some fears
about relying on short term funding from CLG. Sue Dean said if anyone would
like further information, please contact the strategic commissioner taking this
forward in Adult Social Care, Pat Taylor.
Jane Chilton will raise the issue of Supporting People funding at the next JC
Strategic Forum to try to gain assurance that SP funding will not be lost within
the large un-named pot.
It was decided that it would be useful if have an ASC finance representative
attend the Provider Forum meetings in future to make the financial position clear. LM
Lewis to invite Ian Gutsell or Julie Fowler to future meetings to explain the
It was decided that Provider Forum meetings should be held before Core
Strategy Group meetings to give providers the chance to discuss the main points
and feed into the CSG meeting. ES/LM
Elaine to change dates of Provider meetings/ liaise with Lewis over dates. SP to CM
provide list of items to be discussed at CSG meeting to enable providers to
4 Phase 3
Sue Dean explained the current position with regard to Phase 3.
Phase Three of the Commissioning Project will cover specialised services which
could be accommodation based or floating support services. Specialised
services are provided to a specific needs group(s) for whom, in particular
circumstances, a generic service will not be effective or appropriate due to
The aim of Phase Three is to develop and implement a Commissioning Plan for
specialised Supporting People services for people aged 16 to 64. The plan
needs to achieve savings of £350,000 and future commissioning will be within a
budget of approx £5 million.
Part 1 of the project will be led by an external consultant, Jane Luby who will
manage key tasks in conjunction with Sue Dean and with the support of staff in
the SP team.
Part 1 – April to October 2010
Desk Top Reviews
The findings of this review will be presented to the Strategic Forum on 30
Sue stressed the importance of Stakeholder consultation. Supporting People will
be asking Providers and Service Users to inform the review and help to decide
what will be needed to fill any gaps. It will be necessary to map supply to avoid
duplication of services. SP will also look outside East Sussex to find how
services are delivered in other parts of the country.
Developing a Commissioning Plan October – November 2010
Part 2 of the project will be led by the Supporting People Team and a
Commissioning Plan will be presented to the Strategic Forum for approval on 16
It is likely that the Commissioning of services will begin from April 2011.
Q: Why can’t people choose to stay with the service they already have.
SD: Sue Dean replied that this will not always be possible. Choice is a bigger
issue than just the individual. If everyone had individual budgets then providers
would be de-stabilised. There is a need to balance strategic commissioning with
giving choice. Sue mentioned the latest lead member/cabinet report on “How do
we manage choice” which deals with these issues and is available on the East
Sussex County Council website if anyone is interested to read it.
Q: Mark Holton said that the timeframe for this Phase seems tighter than
SD: It needs to be tight due to the funding situation. If we don’t do a strategic
review of services there will need to be random cuts and we want to do this work
intelligently and provide the best possible services that we can.
5 Update on the work of the Service User Network
Candice Miller updated the Forum on the work of the Service User Network.
The Supporting People Service User Network (SUN) Group is supported by Chi
Ling Chan, Service User Involvement Officer who was recruited last summer.
Membership of the SUN is growing and now has 150 members.
Service Users have been involved in the following activities:
1. Involvement in recruitment of the Service User Involvement Officer.
2. Involvement in Procurement – tendering for the Home Works service and
subsequent branding of the service.
3. Service User Network Inquiries (SUNI) Project. Pilot Service reviews
taking place from April to September. Finding of the pilot project to be
taken to the Strategic Forum on 30 September. Pilot evaluation October
2010. 16 Service Users have receiving training to enable them to conduct
4. Policy Working Group
The Core Strategy Group has agreed that a Service User representative (to be
chosen by SUN) will attend CSG meetings from 17 June. Service Users decided
to attend the CSG as they wish to have their views heard at an early stage of the
decision making process. Chi Ling will be working with them to allow them to
make a meaningful contribution to the meeting.
6 Putting People First – Commissioning for Personalisation
Vicky Smith of the Putting People First Programme Team gave the Forum a
presentation on Commissioning for Personalisation.
The full version of the presentation is attached with these minutes.
If anyone has any questions regarding the Putting People First Programme or
requires further information Vicky is happy for people to contact her.
7 Due to time pressures it was not possible to discuss the following items:
SP within new ASC structure, post 2010 and future commissioning role.
Complaints procedure awareness
Chi Ling’s presentation on the Service User Peer Reviews.
Breakout discussions - Personalisation in relation to SP services.
The first three items will be carried forward to the Agenda for the meeting on 16
8 Provider Forum Meeting dates for 2010
Please note these are new dates as requested.
16th June, 2.00 pm – 4.00 pm, Green Room Uckfield Civic Centre
Please delete the original date of 29 June from your diary.
31st August, 10.00 am – 4.00 pm, Council Chamber, Uckfield Civic Centre
Please delete the original date of 14 September from your diary.
15th November, 10.00 am – 12.00 noon , Council Chamber, Uckfield Civic
Please delete the original date of 7 December from your diary.