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					                                                                        PGRM 21

       II Semester P.G.D.R.E.M. Examination, December 2011/January 2012

        REAL ESTAE INVESTMENT AND WORLD REAL ESTATE MARKET

Time: 3 Hours                                                     Max. Marks: 80

                                     SECTION – A

                                                                        (5×2 = 10)

   1. Answer any five subquestions. Each one carries 2 marks.

         a. What is Greenfield investment?

         b. What is Transfer of property tax?

         c. Differentiate stock prices with real estate prices.

         d. What is Equity trust?

         e. What is GAAP?

         f. What are tenant laws?

         g. What is minimum capitalization?



                                     SECTION – B

                                                                        (4×5 = 20)

Answer any four questions. Each one carries five marks.

   2. What are the various land market issues?

   3. Explain the Registration Act of 1908.

   4. What do you understand by the supply and demand in Real Estate?

   5. What are the discouraging aspects of FDI policy?

   6. What are the major pre investment considerations?
                                     SECTION – C

                                                                              (5×10 = 50)

Answer any five questions. Each question carries ten marks.

   7. Discuss the policy of renting investment property.

   8. Explain the items to be disclosed in financial statement of joint venture

      investments.

   9. What do you understand by interest hedging?

   10. Explain the concept of Asian Real Estate Strategy.

   11. Why is Real Estate financing important?

   12. Explain the various types of REITs.

   13. “Economic slowdown globally had zero impact in Indian Real Estate Sector”.

   14. Explain market value Accounting standards in India.
                                                                            PGRM 22

              II Semester PGDREM Examination, Dec. 2011/Jan.2012

                          RELATIONSHIP MANAGEMENT

Time: 3 Hours                                                          Max. Marks: 80

                                     SECTION- A

   1. Answer any five sub-questions. Each one carries 2 marks.               (5×2=10)

      a) What is CRM?

      b) What is retention equity?

      c) What is date warehousing?

      d) What is PRM?

      e) What is driving cost?

      f) How do you build value for the customer?

      g) What is customer-focused model?



                                     SECTION- B

Answer any four questions. Each question carries 5 marks.                   (4×5=20)

   2. Discuss the various relationship marketing variables.

   3. What are the important relationship marketing strategies?

   4. What are the determinants of relationship marketing?

   5. Explain the integrative model of the determinants of key relationship marketing

      outcomes.

   6. What are the drivers of CRM application?
                                   SECTION- C

Answer any five questions. Each one carries ten marks.                (5×10=50)

7. Explain the two basic models of CRM strategy in tough economy.

8. What measures can be taken to make CRM profitable?

9. Explain the current issues in CRM.

10. What do you understand by segmentation and customer groupings?

11. Explain the mean of saturation. How can we estimate customer value?

12. Explain customer focused processes.

13. What service process should be followed for customer retention?

14. What are the major key aspects of CRM?
                                                                         PGRM 23

             II Semester P.G.D.R.E.M. Examination, Dec. 2011/Jan. 2012

                HR ESSENTIALS FOR REAL ESTATE MANAGEMENT

Time: 3 Hours                                                     Max. Marks: 80

                                       SECTION – A

Answer any five sub-questions. Each one carries 2 marks.                 (5×2=10)

1. a) Define HRM policy.

   b) What is risk monitoring?

   c) What is job description?

   d) What is mentoring?

   e) What is Skill-Gap analysis?

   f) What is MDF?

   g) What is integrated HR planning?



                                       SECTION – B

Answer any four questions. Each one carries 5 marks.                     (4×5=20)

2. What is HR manager role in Real Estate?

3. Explain five critical factors for success.

4. What is the strategy for successful recruitment?

5. Explain the types of induction programme.

6. What are the objectives of designing training programs?
                                        SECTION –C

Answer any five questions. Each question carries 10 marks.                   (5×10=50)

7. What are the ways to review performance in an organization?

8. What are the benefits of training?

9. What are the different steps for designing effective training strategy?

10. Explain few selection techniques.

11. Discuss the strategy for successful feedback.

12. Explain the objectives of performance appraisal.

13. Explain the contract of employment.

14. “HR policies are aligned with organizational policies”. Discuss.
                                                                         PGRM 24

             II Semester P.G.D.R.E.M. Examination, Dec. 2011/Jan. 2012

              FINANCIAL OPERATIONS AND ASSETS MANAGEMENT

Time: 3 Hours                                                     Max. Marks: 80

                                     SECTION – A

1. Answer any five questions. Each one carries two marks.                (5×2=10)

   a) Define Real Asset.

   b) Define NAV.

   c) Define price volatility.

   d) What is joint venture investment?

   e) What is financial risk?

   f) What is market portfolio?

   g) Define cost of equity.



                                     SECTION – B

Answer any four questions. Each question carries 5 marks.                (4×5=20)

2. What do you understand by DCF valuation?

3. What is survey approach?

4. Explain the process of delivering business benefits.

5. What are the operations of REIT?

6. Explain the investment in Real Estate Assets.
                                        SECTION – C

Answer any five questions. Each question carries 10 marks.                   (5×10=50)

7. What are the main concepts and principles of Asset Management?

8. How can processes be improved in real estate?

9. Explain revenue growth in Real Estate.

10. Explain the major real estate credit and financial risks.

11. Explain the recent boom in real estate.

12. Describe the groundwork of credits in Asian real estate market.

13. Explain the significant findings of SAR.

14. Explain the structuring activities related to residential real estate.
                                                                               PGRM 25

        II Semester P.G.D.R.E.M. Examination, December 2011/January 2012

                     REAL ESTATE FINANCING AND VALUATION

Time: 3 Hours                                                              Max. Marks: 80

                                       SECTION – A

1. Answer any five questions. Each question carries 2 marks.                     (5X2=10)

1.   a) What is marketability?

     b) What is fiscal policy?

     c) What is reserve requirement?

     d) What is adjustable rate mortgages?

     e) What is package mortgage?

     f) What is Buy-down?

     g) What is seller-financin?



                                          SECTION – B

                                                                              (4x5=20)

Answer any four questions. Each question carries 5 marks.

2. What are the effects of efficient and inefficient market on real estate?

3. Describe the monetary policy.

4. What are eh various sources of funds?

5. Explain the various types of Truth-in-lending.

6. Explain the finance charge limitations which are currently in effect?
                                     SECTION – C

Answer any five questions. Each question carries 10 marks.           (5X10=50)

7. Explain the supplement method of financing.

8. Explain mortgage market equilibrium.

9. Describe the various theories of valuation.

10. What is collateral security? Discuss the merits and demerits of real estate as

collateral.

11. Explain several approaches to income analysis of a property.

12. How can we value mortgage contracts?

13. Explain optimal refinancing.

14. Explain the valuess task.



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