ECUA is a local government body, existing Water Rates
under the laws of the State of Florida. The Includes Townhouses, Condos and
powers of the ECUA are exercised by a Apartments
five-member Board. Each member of the
Board is elected within one of the five Up to 4,000 gallons per unit $19.56
County districts and serves a staggered
term. The ECUA’s name officially changed Over 4,000 gallons per unit 2.83
to the Emerald Coast Utilities Authority on per 1,000 gallons
June 29, 2004.
ECUA Mission Statement Includes Townhouses, Condos and
The people and resources of the Emerald Apartments
9255 STURDEVANT ST
Coast Utilities Authority are committed to
providing the citizens of Escambia County Up to 3,000 gallons per unit $27.58
with service to the highest quality. We are
dedicated to meeting the needs of our Next 7,000 gallons per unit 3.30
customers in a courteous and responsive per 1,000 gallons
manner. We will continue to pursue
operational efficiencies in an effort to Over 10,000 gallons per unit 2.34
maintain reasonable prices for our per 1,000 gallons
AFTER HOURS OR
All fees are subject to change based on
Residential Security Deposits ECUA Board action.
(up to 1” meter size)
History of the Emerald Coast Utilities
Water $21.50 Service Fee
Sewer $64.50 When customers request a meter to be
The ECUA was originally created under the
turned on or off, there will be a $10.75
name Escambia County Utilities Authority
Single Family Residential service charge. This fee does not apply to
in 1981 by an Act of the Florida Legislature
These are the current monthly rates which a customer terminating service and
to own, manage, finance, promote,
are subject to change based on ECUA receiving a final bill.
improve and expand the water and
wastewater systems of Escambia County Board action.
Delinquent Processing Fee
and the City of Pensacola. The ECUA
When service has been disconnected due
began offering sanitation services in
Escambia County in 1992. to non-payment, the processing fee is
$32.25 before 11:00 p.m. After 11:00 p.m.,
the fee is $70.00. Any time on Holidays or Customer Service at 476-0480 or visit us Sewer Connection Fees
weekends, the fee is $70.00 on the web at www.ecua.org. ECUA and
our community appreciate your support. All Each applicant for sewer service shall pay
Returned Check Charge contributions are used exclusively in the a sewer connection fee if a usable sewer
Payments that are returned for any reason emergency relief fund and never to pay service lateral is not stubbed out from a
are subject to a $16.25 service fee. administrative expenses of the program. sewer main to a boundary line of the
property to be served. The sewer
Same Day Service connection fee will be the actual cost of the
When a customer requests same day Residential Impact and Connection connection, which includes labor, materials
service, a fee of $26.75 will be charged if Fees for New Construction and overhead costs as determined by
requested after 11:00 a.m. This fee is in ECUA.
addition to the $10.75 service fee. All applicants are required to pay capacity
impact fees for new construction and Senior Citizen Rates
connection fees; all fees are based on
Wastewater Grinder Pump meter size. Impact fees paid are site The ECUA offers two garbage rates for our
Private residences that require the use of a specific and no refunds shall be made to senior citizen population of Escambia
grinder pump to connect to the ECUA any applicant. County.
sewer system may apply for a possible
reimbursement for the Grinder Pump Work Water The standard Senior Citizen Rate for
Station. Please contact ECUA Customer Impact garbage service is $15.38 per month and
Service at 476-0480 for an application. Meter Size Fee one 60 gallon container is provided. All
5/8” $ 845.00 customers 65 years old or older can qualify
1” 1,447.00 for this rate by calling our Customer
Project EUAP Service Center at 476-0480.
The Escambia Utility Assistance Program Sewer
was created in 1988 to assist elderly, Impact Senior Citizen Lifeline Rates
disabled or other customers on low or fixed Meter Size Fee A Senior Citizen Lifeline Rate is also
incomes who suddenly face a high utility 5/8” $1602.00 offered for those who qualify for $8.74 per
bill they can not pay. Project EUAP is 1” 2743.00 month; for one 40 gallon container. To
helping to meet this need. qualify for this rate, please contact the
Water Connection Fees Northwest Florida Area Agency on Aging at
ECUA customers can make regular 494-7100.
contributions to the program by having a Meter Size Fee
$1.00 or more per month included in their 5/8” $ 550.00
monthly utility bill. For more information, to 1” 655.00
make a one time contribution or to sign up
as a regular participant, please contact
The Lifeline rate is also offered on water Sewer Improvement Fee Need to make a payment?
and sewer services to those who qualify: Other than single family residential
Payments can be made by phone by
Water– Minimum monthly rate $18.63 and In addition to all applicable wastewater calling 1-866-269-2898 or online at
includes 6,000 gallons of water. Any water system service charges, customers www.ecua.org. A service fee of $1.95
used over 6,000 gallons is $2.83 per shall also be charged a sewer applies.
thousand gallons. improvement fee.
You may also mail your payment to:
Sewer– Minimum monthly rate $26.25 and ECUA
includes 6,000 gallons. Any usage over Average Gallons Monthly PO Box 18870
6,000 gallons is $3.30 per thousand Used Per Month Charge_ Pensacola FL 32523-8870
gallons. Lifeline(less than
6,000 gallons) $ 2.00 Wachovia Bank locations will also accept
All interested Senior Citizens should Up to 3,000 gallons 2.00 payments provided you are paying your
apply for the Lifeline rate for garbage, 3,001-4,000 3.50 current bill by check and you have your
water and sewer by contacting the 4,001-5,000 5.00 payment stub.
Northwest Florida Area on Aging at 494- 5,001-10,000 5.50
7100. 10,001-12,000 6.50
12,001 and up 7.50