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Document Sample
THE PEACE HOSPICE
Job Description
ASSISTANT SHOP MANAGER – POTTERS BAR
Job Title ASSISTANT SHOP MANAGER
Hours per week 15 Hours Per Week
Dept/Location Potters Bar
Reporting to: Shop Manager – Potters Bar
Number of staff managed Direct reports: Managed through others:
: Team of Volunteers None
Job Summary
• To assist in managing all Charity Shop activities in order to achieve set targets,
and to maximise contributions.
• To promote the philosophy of the Peace Hospice
KEY TASKS: - Some tasks may be delegated but the postholder remains responsible for
ensuring that they are carried out satisfactorily.
Duties and Responsibilities
1. To oversee and manage the staff, including volunteers and other activities in the
shop during shop opening hours - 6 days per week.
2. To train and manage an effective team.
3. To maintain the working rota and to update weekly to ensure adequate cover.
4. To handle, sort and process all stock and deliveries and maintain the determined
shop floor stock levels.
5. To maintain Charity stock quality standards.
6. To follow charity stock pricing policy.
7. To ensure stock rotation criteria are met.
8. To ensure highest standards of presentation and display.
9. To implement the Shop Promotion Calendar to ensure maximum impact.
10. To monitor and check security of stock and cash on the shop floor and stock room
and report any shortfall to the Head of Trading.
11. To ensure the satisfactory completion of the daily till audit and that all takings
are deposited at the bank, and that all records and administrative paperwork are
completed and delivered on time.
12. To ensure the shop is open during agreed trading hours.
13. To register with the police as a keyholder.
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14. To hold monthly meetings for staff.
15. To ensure standards of cleanliness are maintained.
16. To perform all reasonable and related duties as directed by the Charity.
17. To undertake any other reasonable duties as required by the Shop Manager/Head
of Trading, including working at different locations if deemed necessary.
General Responsibilities
1. To ensure that your practice is in accordance with Peace Hospice Policy at all
times. Be aware of the Peace Hospice Philosophy and the Peace Hospice Code of
Conduct Policy.
2. Ensure compliance with Manual Handling and Health and Safety policies relating
to your activities.
3. Be aware of the procedure to follow in the event of fire and other emergencies.
4. To report to your line manager any hazards or accidents that may occur in your
working environment and ensure compliance with the terms of the Health and
Safety at Work Act.
5. Ensure that all equipment used by you in the course of your duties is used
appropriately, and any faults or breakage’s are reported immediately.
6. Participates in the ongoing system of Appraisal.
7. Be aware of the differing roles and responsibilities of the members of the multi-
disciplinary team in the Hospice.
Education
1. Participates in appropriate internal and external educational programmes.
2. Demonstrates ongoing personal and professional development in accordance with
own Appraisal.
General
The Peace Hospice is committed to Equal Opportunities for all current and potential
members of staff and patients. Therefore the Hospice expects all employees and
volunteers to understand, support, and apply this policy through their working practices
which requires all individuals to be treated with respect, dignity, courtesy, fairness and
consideration.
This job specification may be modified in the light of development and changing
circumstances, according to the needs of the service, and in consultation with the post
holder. The post holder should be prepared to undertake any further duties that arise
as the post develops. All members of nursing staff may at times be required to work in
other parts of the Hospice, commensurate with the roles and responsibilities laid out in
this job description.
Signed (Employer) Signed (Employee)
Date Date
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PERSON SPECIFICATION - ASSISTANT SHOP MANAGER
Each element of the specification should be assessed as follows:
A = Application Form; I = Interview; T= Test, R= References;
QUALIFICATIONS Appropriate professional, educational ESSENTIAL/ ASSESSED
requirements DESIRABLE
Retail background E A
Managerial background D A
Charity shop background D A
EXPERIENCE Appropriate experience in order to carry out the role ESSENTIAL/ ASSESSED
DESIRABLE
Significant retail experience E A;I
Experience of working with volunteers D A;I
SKILLS AND KNOWLEDGE Specific post related skills and abilities ESSENTIAL/ ASSESSED
DESIRABLE
People management skills E A; I
Display/window dressing D A; I
Experience of dealing with money E A; I
Good oral and verbal communication skills E I
Able to work on own and as a team player E I
Good IT skills E A; T
PERSONAL QUALITIES ESSENTIAL/ ASSESSED
DESIRABLE
Self-reliance, dependability, etc. E I
Self-motivated E I
Outgoing and enthusiastic E I
CIRCUMSTANCES Location, mobility etc. ESSENTIAL/ ASSESSED
DESIRABLE
Flexible and prepared to move around area and work at different E A; I
locations if necessary.
ATTITUDES AND VALUES ESSENTIAL/ ASSESSED
DESIRABLE
A commitment to the vision, values and objectives of Peace Hospice E I
Understanding and commitment to the Hospice’s Equal Opportunities E I
policy.
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