Employee welfare and terminal benefits are two important facets of
industrial relations, the extra dimensions, giving satisfaction to the worker in a
way which even a good wage CAN NOT. With the growth of industrialization
and mechanization, they have acquired added importance. Employers have
realized the importance of their role in providing these extra amenities. And yet,
they are not always able to fulfil workers’ demands however reasonable they
might be. They are primarily concerned with the viability of the enterprise.
The objective study is to identify the employee welfare and terminal
benefits provided by OPTCL, Bhubaneswar, effectiveness of the programs, and
if there is a need of any other welfare program in OPTCL, Bhubaneswar and to
introduce other employee welfare and terminal benefits required by the
This study is of great importance since it deals with the satisfaction level of
executives and non-executives. It assesses and determines the effectiveness of
the employee welfare benefits provided by OPTCL, Bhubaneswar. It generally
examines the level of satisfaction with respect to motivation due to employee
The scope of this study is very vast especially because of the fact that
worker class is composed of dynamic in individuals with complex need. In the
world of changing values, where ideologies are rapidly undergoing
transformation, rigid statements about the field of Employee welfare need to be
From the survey we get the feedback from the employees and understand
the effectiveness of the employee welfare programs provided in OPTCL,
Bhubaneswar. The overall feedback for the effectiveness employee welfare
programs is very good and quite satisfactory and the further development could
make the welfare programs more active and efficient.
CHAPTER – I
☯ COMPANY PROFILE ☯
Power sector reform in the state – OPTCL
Structure of OPTCL
Objectives of OPTCL
Infrastructure of OPTCL
State Load Despatch Center
Central Sector Generation
State Sector Generation
POWER SECTOR REFORM IN THE STATE - OPTCL.
The Power Sector Reforms in the State of Orissa was started during
November 1993 in an organized manner. The main objective of the reform was
to unbundle generation, transmission and distribution and to establish an
independent and transparent Regulatory Commission in order to promote
efficient and accountability in the Power Sector.
In order to implement the reform, in the first phase, two corporate
entities namely Grid Corporation of Orissa Limited (GRIDCO) and Orissa
Hydro Power Corporation Limited (OHPC) were established in April 1995.
GRIDCO was incorporated under the Companies Act, 1956 in April 1995 to
own and operate the transmission and distribution systems in the State.
Similarly OHPC was incorporated to own and operate all the hydro generating
stations in the State.
The State Government enacted the Orissa Electricity Reform Act, 1995
which came into force with effect from 1.4.1996. In exercise of power under
Section 23 and 24 of the Orissa Electricity Reform Act, 1995,the State Govt.
notified the Orissa Electricity Reform (Transfer of Undertakings, Assets,
Liabilities, proceedings and Personnel ) Scheme Rules 1996. As per the scheme,
the transmission ,distribution activities of the erstwhile OSEB along with the
related assets, liabilities, personnel and proceedings were vested on GRIDCO .
Simultaneously the hydro generation activities of OSEB along with related
assets, liabilities, personnel and proceedings were vested on OHPC.
Restructuring of GRIDCO & Formation of OPTCL:
GRIDCO has 3 functioning:
# The transmission and bulk supply activities in the activities in the State of
# Sale of energy outside the State of Orissa.
# The State load dispatch functions.
Keeping in view the statutory requirement of the Electricity Act 2003 for
separation of Trading and Transmission functions into two separate entities, the
State Govt. on 27.03.2004 incorporated Orissa Power Transmission Corporation
Limited (OPTCL) to take over the transmission, STU/SLDC functions of
In order to privatize the distribution functions of electricity in the
State, four Distribution Companies namely Central Electricity Supply Company
of Orissa Limited (CESCO), North Eastern Electricity Supply Company of
Orissa Limited (NESCO), southern Electricity Supply Company of Orissa
limited (SOUTHCO) & Western Electricity Supply Company of Orissa Limited
(WESCO) were incorporated under the Companies Act, 1956 as separate
corporate entities. During November 1998 the State Govt. issued the “Orissa
Electricity Reform (Transfer of Assets, Liabilities, Proceedings and Personnel
of GRIDCO to distribution Companies) Rules 1998” wherein the electricity
distribution and retail supply activities along with the related assets, liabilities,
personnel and proceedings were transferred from GRIDCO to the four
Distribution Companies. Through a process of international Competitive
Bidding (ICB), the four Distribution Companies were privatized during 1999.
After separation of Distribution business, GRIDCO left with electricity
Transmission and Bulk Supply/Trading activities. GRIDCO was also declared
as the State Transmission Utility and was discharging the functions of State
Load Despatch Centre (SLDC).
ORISSA POWER TRANSMISSION CORPORATION LIMITED
One of the largest Transmission Utility in the country was incorporated in
March 2004 under the Companies Act, 1956 as a company wholly owned by the
Government of Orissa to undertake the business of transmission and wheeling
of electricity in the State. The registered office of the Company is situated at
Bhubaneswar, the capital of the State of Orissa. Its projects and field units are
spread all over the State.
The Government of India enacted the Electricity Act, 2003 which came
into effect from 10th June 2003. Under the provisions of the said Act, trading in
electricity has been recognized as a distinct licensed activity, which can only be
undertaken by a licensee to be granted by the appropriate commission. The Act
specifically prohibits the STU and Transmission Company in the State from
engaging in the business of trading. GRIDCO being a State Transmission Utility
was not permitted to engage itself in the trading in electricity and was required
to segregate its activities in a manner within the transional period allowed under
the Act that, the entity which will undertake transmission STU and SLDC
function will not undertake the activities of Trading and Bulk Supply of
Keeping in view the statutory requirement of the Electricity Act for
separation of trading and transmission functions into two separate entities, the
State Govt. incorporated Orissa Power Transmission Corporation Limited
(OPTCL) to take over the transmission, STU/SLDC functions of GRIDCO.
In exercise of the power conferred under Section 39,131, 133 & 134 of
the Electricity Act, 2003, read with Section 23 & 24 of the Orissa Electricity
Reform Act, 1995, the State Govt. issued the notification “Orissa Electricity
Reform (Transfer of Transmission and Related Activities) Scheme 2005” on
9.6.2005. The Scheme was made effective from 1.4.2005.
By virtue of the Transfer Scheme, 2005, OPTCL now undertaking the
functions of transmission of electricity in the State of Orissa and has been
declared as the State Transmission Utility. GRIDCO is also discharging the
functions of SLDC.
Presently the Company is carrying on intra state transmission and
wheeling of electricity under a license issued by the Orissa Electricity
Regulatory Commission. The Company is also discharging the functions of
State Load Despatch Centre. The Company owns Extra High Voltage
Transmission system and operates about 9550.93 ckt kms of transmission lines
at 400 kV, 220 kV, 132 kV levels and 81 nos. of substations with
transformation capacity of MVA.
The day-to-day affairs of the Company are managed by the Managing Director
assisted by whole-time Functional Directors as per the advice of the Board of
Directors constituted. They are in turn assisted by a team of dedicated and
experienced professionals in the various fields.
OPTCL became fully operational with effect from 9th June 2005
consequent upon issue of Orissa Electricity Reform (Transfer of Transmission
and Related Activities) Scheme, 2005 under the provisions of Electricity Act,
2003 and the Orissa Reforms Act, 1995 by the State Government for transfer
and vesting of transmission related activities of GRIDCO with OPTCL. The
Company has been designated as the State Transmission Utility in terms of
Section 39 of the Electricity Act, 2003.
• Started commercial operation from 01.04.2005 only as a Transmission
Licensee. (a deemed Transmission Licensee under Section 14 of
Electricity Act, 2003)
• Notified as the State Transmission Utility (STU) by the State Govt. and
discharges the State Load Dispatch functions.
• Number of employees as on (10.05.2010) : 3145
Executives-759, Non-Executives - 2836
• Number of posts vacant as on 01.05.2009: 1782
Executives-845, Non-Executives- 937
• Number of Pensioners as on 01.05.2009: 6600
• Number of Grid S/S including switching stations – 95
• Length of EHT lines – 10,902.479 Ckt-Kms.
• Number of Bays – 1597(30th Oct 2010)
To effectively operate Transmission lines and Sub-Stations in the State
for evacuation of power from the state generating stations feed power to state
distribution companies, wheeling of Power to other states, maintenance of the
existing lines and sub-stations for power transmission and to undertake power
system improvement by renovation, up-gradation and modernization of the
OPTCL being a State Transmission Utility Public Authority has set
the following objectives.
Undertake transmission and wheeling of electricity through intra- State
Discharge all functions of planning and coordination relating to intra State,
inter State transmission system with Central Transmission Utility, State
Govt. Generating Companies, Regional Power Board, Authority, Licensees
or other person notified by State Govt. in this behalf.
Ensure development of an efficient and economical system of intra state and
inter State transmission lines for smooth flow of electricity from generating
station s to the load centers.
Provide non-discriminatory open access to its transmission system for use by
any licensee or generating company or any consumer as and when such open
access is provided by the State Commission on payment of transmission
charges/surcharge as may be specified by the State Commission.
Exercise supervision and control over the intra-state transmission system,
efficient operation and maintenance of transmission lines and substations
and operate State Load Despatch Centers to ensure optimum scheduling and
despatch of electricity and to ensure integrated operation of power systems
in the State.
Restore power at the earliest possible time through deployment of
emergency Restoration system in the event of any Natural Disasters like
super cyclone, flood etc.
Mission & Vision:
Plan & operate the Transmission system so as to ensure that transmission
system built, operated and maintained to provide efficient, economical and
coordinated system of Transmission and meet the overall performance
(i) To upgrade the transmission system network so as to handle power to the
tune of 3000 MW by the year 2009 for 100% availability of power to each
(ii) To maintain the system losses at par with that of National level.
(iii) To impart advanced techno managerial training to the practicing engineers
and work force so as to professionalism them with progressive technology and
capable commercial organization of the country so as to build up the most
techno-commercially viable model of the country.
To build up OPTCL as one of the best Transmission utility in the Country
in terms of uninterrupted power supply, minimizing the loss, contributing to
state's Industrial growth.
Development of a well coordinated transmission system in the backdrop
of formation of strong National Power Grid as a flagship, endeavor to steer the
development of Power System on Planned path leading to cost effective
fulfillment of the objective of ‘Electricity to All at affordable price.
Discharge all Functions of planning and coordination relating to Inter-
State, Inter-State Transmission system with Central Transmission utility,
State Govt. Generating Companies, Regional Power Board Authority,
Licensees or other persons notified by State Govt. in this behalf.
Ensure development of an efficient and economic system Intra-State and
Inter-State Transmission Lines for smooth Flow of electricity from
Generating Stations to the Load Centers.
Provide non-discriminatory open access to its Transmission System for
use by any Licensee or Generating Company or any Consumer and when
such open access is provided by the State Commission on payment of
transmission charges/surcharges as may be specified by the State
OPTCL – The State Highway for Power:
Well – Coordinated Power Transmission System,
Intra and Inter – State Transmission of Electricity,
Grid Operation and Maintenance,
Ultra Modern Load Dispatch (SLDC)
Operator about 10489 Ckt. Km of Transmission Lines at 400 KV, 220
KV levels and 86 Grid Sub – Station including Switching Station (As on
Electricity to all in an affordable price,
Steer power growth on a planned path,
INFRASTURE: (AS on 01.01.2009)
Extra High Voltage Transmission System,
86 Grid Sub – Station including Switching Stations with 1517 Bays,
10489 Ckt of Transmission Lines at 400 KV, 220 KV and 132 KV levels,
8945 MVA of Transmission Capacity,
Length of Transmission Lines:
400 KV DC lines : 442.703 Ckt-Km
220 KV DC lines : 5166.191 Ckt-Km
132 KV DC lines : 4879.877 Ckt-Km
We are the pioneer
We are the pioneer in implementing dynamic reforms in Power sector in
order to ensure judicious distribution or power which lead to overall economic
progress in the state.
Large Scale Industrialization
Massive Rural Electrification through RGGVY and BGJY
Accelerated Growth in Generation Capacity
Towards 765 KV Power Transmission
Comprehensive Integrated Plans for Intra-State and Inter-State Power
Transmission (January 2009).
A. Strengthening of Intra-state Transmission System
Establishment of 400/220 KV sub Station at Bolangir by LILO of
Meramundali – Jeypore 400 KV S/C Line
Establishment of 400/220 KV Sub Station at keonnjhar by LILO of
Rengali-Baripada 400 KV S/C Line
Establishment of 400/220 KV Sub Station At Sundargarh by LILO of
both circuits of the existing Talcher-Rourkela 400 KV S/C Line
Instalation of 2x315 MVA, 400/200 KV Transformer at Berhampur
Suitable Inter Connection for providing 2nd feeder to Duburi 400 KV Sub-
Station of OPTCL
400 KV Purulia-Jamshedpur-Baripada-Mendhasal D/C Line
B. Strengthening of Inter-state Transmission System
Establishment of 765/400 KV Pooling Station at Jharsuguda
Establishment of 765/400 KV Pooling Station at Dhenkanal
Establishment of 765/400 KV Pooling Station at Angul
Dhenkanal Pooling Station - Angul Pooling Station 765 KV 2xS/c
Angul Pooling Station – Jharsuguda Pooling Station 765 KV 2xS/c
LILO of Rourkela – Raigarh 400 KV 2xD/C at jharsuguda Pooling
*LILO of Meramundali – Jeypore 400 KV 2xD/C at jharsuguda Pooling
*LILO of one circuit of Talcher - Meramundali 400 KV 2xD/C at Angul
*LILO of Meramundali – Chandaka 400 KV 2xD/C at Dhenkanal
[* These LILO would be later disconnected when Angul and Dhenkanal
Pooling Stations are developed as 765 KV as otherwise it would cause
increased short levels in the Grid]
State Load Despatch Centre (SLDC)
State Load Despatch Centre (SLDC) is the apex body to ensure integrated
operation of the power system. It is responsible for the real time Load Despatch
fuctions, O&M of SCADA system and Energy Accounting.
As System Operation, it involves operational planning, Protection
coordination, designing of safety net, frequency control, voltage
control, issuing switching instruction, restoration of equipments, post
As Market Operator, it involves generation resources scheduling-
facilitating open access, energy accounting and settlements.
As an Agent for achieving economy and efficient, it facilitates sharing
of State Resources.
Utilizing IT Advancement
Major IT Dimension
o Business Application System (ERP)
The ERP Implementation focuses on modules in the Key Areas viz.
Energy Accounting and Settlement (EAS), Energy Trading/Building,
EHT operation and Management, EHT Construction Projects, Finance
o Data Centres
Exclusive Data Centres for OPTCL, GRIDCO and SLDC.
o Wide Area Network
Common Private OPTCL-GRIDCO-SLDC Wide Area Network.
o Facility Management Service (FMS) Outsourcing.
ORISSA POWER SCENARIO:
Power Potential In Orissa
• 45000 MT power grade coal deposits in Mahanadi Coal Field and Talcher
coal Fields area.
• Can sustain 75,000 MW of power for 100 Years.
Location identified for Thermal Power Plants
1. NARAJ 2 X 250 = 500 MW Cuttack Dist.
2. HIRMA 8 X 660 = 5280 MW Sambalpur Dist.
3. GOPALPUR 6 X 500 = 3000 MW Sundargarh Dist.
4. RENGALI 4 X 250 = 1000 MW Sambalpur Dist.
5. LAPANGA 2 X 250 = 500 MW Sambalpur Dist.
6. BOMLAI 2 X 250 = 500 MW Sambalpur Dist.
7. KAMALANGA 2 X 250 = 500 MW Dhenkanal Dist.
• Ten important river systems.
• Mahanadi, the fifth largest river in the country in terms of flood discharge
(45000 Cusecs) flows in the center of the state from west to east.
• To the north of Mahanadi are Brahmani, Baitarani, Salandi,
Budhabalanga & Subarnarekha flowing from west to east.
• To the south of Mahanadi is Rushikulya flowing from west to east.
• Indravati, Kolab (Saberi), Machhkund (Sileru) lie on the southern part of
the state flowing from east to south-west to join Godavari and finally
driven into the Bay of Bengal.
The Hydro Potential of the state at 60% load factor is assessed to be 2850
MW (equivalent to an annual generation of 15,000 MU).
BOARD OF DIRECTORS
1. Sri C.J. Venugopal, IAS Chairman-cum-MD, OPTCL
CHAPTER - II
A precise definition of the term “welfare” somewhat difficult as Mr.
Arthur James Told remarks aptly: “A series of the sharply diverse opinions exist
on the motives and merits of industrial welfare work “Broadly spiking ,
measures and activities undertaken by the state, employers and association
workers for the improvement of workers standard of life and for the promotion
of their economics and social well being are labeled as welfare work”
According to a report of the” international labor Organization,” workers welfare
should be understood as meaning such series, facilities and amenities which
may be established in or in the vicinity of undertaking to enable the persons
employed in them t perform their work in healthily, congenial surround dings
and provided with amenities conductive to goods health and high morale.
So, we can say the whole field of welfare is one in which much can be
done to combat the sense of frustration of the industrial worker, to reliever him
of personal and family worries, to improve his health to afford him a means of
protection, to offer him some sheer in which he can excel others. Hence welfare
work may therefore be considered to include anything done for the intellectual,
physical, moral and economic betterment of the workers. Welfare work may be
classified into following three categories: - Statutory Welfare Work. Voluntary
Welfare work and Mutual Welfare work.
Statutory Welfare Work:
With a view to maintain a minimum standard of health and safety of the
workers, govt. of a country enacts certain rules under various acts or audience
which have to be abided by the employees in respect of their workers. Such
rules may be related to certain essential working condition eg: hours of work
Voluntary Welfare Works:
This category includes all those activates conductive to the welfare of the
workers which are undertaken by the employers themselves of their own free
Mutual Welfare Work:
It signifies a corporate enterprises of the workers with a view to improve
their a lot. Activities of the trade unions which are conductive to the welfare of
their members are included under this category.
Further a distinction maybe made between the welfare work relating to
conditions of employment and that confined to living conditions of the workers
work relating to hours of work, rest pauses, wages, holiday with pay etc. it
constitutes the first category and the latter comprises various schemes of
benefits to the workers, housing cooperative societies, medical facility etc. The
necessary and importance of the welfare work in India is greater than in the
west. For building up a stable and efficient labour force, it is essential to bring
about a marked improvement in the conditions of the workers life and work.
The beneficial effects of the welfare activities are.
Welfare measures influence the sentiments of the workers. Welfare
activates such as educational facilities, sports, entertainment and the like
influence the sentimental atmosphere in the factory. The development of the
feeling of friendly relationship between the groups of the industry paves the
way for industrial peace.
The social advantage of the welfare activities are considerable provision
of canteen where cheap, clean and balanced food is available to workers must
prove their strong physique, entertainment must reduce the incidence of vices,
medical aid and maternity and child welfare must improve the health of the
workers and their families and bring down the rates of general, maternal and
infant mortality and educational facility and economy productivity.
The provision of various welfare measures will make the workers feel
and realize that they also have some stake in the undertaking in which they are
engaged and therefore any reckless action on their part which may perjuries the
interest of undertaking is likely to have reaction upon their own interest. The
development of such a feeling helps to minimize further the chance of a conflict
between labor and capital in the industry on flimsy ground and all round
increase is possible.
Adequate provisions of welfare activities can reduce if not eliminate all to
gather the prevalence of high rate of absenteeism and labor turn over in Indian
Welfare measures have a content and reality in the contest of the poor standard
of living of the workers.
Welfare work will undoubtedly rise the standard and efficiency of the
workers in various industries. As a matter of facts every little has been done to
improve the efficiency of the workers in this country. But the state has
introduced measures for social security of the workers in the Employees state
insurance Act, 1948, Employees state provident fund and miscellaneous act
1952 and the payment of Gratuity Act, 1972 . These measures provide financial
assistance to employees inside and outside the work establishment.
However state alone cannot be expected to provide measures to overcome
the difficulties of the workers, the employees in their own interest must provide
services for the welfare of the workers and their families
Several large government organizations and public sector undertakings
offer terminal benefits to their employees. These include provident fund
Gratuity, Pension etc. These benefits depend on monthly basic pay, years of
serves put by the employee and the amount set- off by the organization towards
its contribution. Many enterprises provide a range of benefits including medical,
transportation, housing food and other allowances. These regulations, which are
considered the applicable minimum, have been put in place for the purpose of
establishing uniform set of rules of general application, procedures, regulations
and standards in relation to the application of the relevant sections of the
pension reform act, 2004 by pension fund operators in the administration of
terminal benefits under the contributory pension scheme.
The majority of employees who attained the age of superannuation are
paid terminal benefits like leave encashment, gratuity, provident fund,
communication of pension etc by several large organizations. They also provide
the basic frame work for administering specific issues regarding retirements,
death and missing persons. But in many organizations terminal benefits are not
paid to any employees if they have an outstanding overpayment. Various
functions that terminal benefits provide to the employees are as follows:
Developing and coordinating public service policy governing terminal
and retirement benefits, and operational guidelines.
Providing professional guidance and direction to ministries and
departments on the implementation of the policy governing the public
service terminal and retirement benefits.
Interpreting the public service Pension Act and Regulation, Pensions and
provident fund act and the rules of pension fund
Facilitating administration of the pension fund
DEEINITION OF EMPLOYEE WELFARE
Labor welfare has been defined by various way by many distinct people.
But not a single definition has got the universal acceptance. Following are some
of the definitions for employee welfare:-
1. According to ILO, Asian Regional conference Report /1947 such
services, facilities and amentias and amenities, which may be established
in or in the vicinity of undertaking to enable persons employed there in to
perform their work in healthy congenial surroundings and to provide
them with amenities conductive to good health and good moral.
2. According to N.M joshi, welfare work converse al the efforts which
employee make for the benefit of their employees over and above the
minimum standard of living working condition fixed by the factories act
and over and above the provision of the social legislation providing
against accident, old age employment and sickness.
3. According to encyclopedia of social Sciences, Vol. XV, 1935 the
voluntary efforts of the employers to establish within the existing
industrial system, working and sometimes living and cultural conditions
of the employees beyond what is required by law, the customs of the
industry and the conditions of the market.
4. In the Report / of the ILO Asian Regional Conference, it has been stated
that worker’s welfare be understood to mean “such services, facilities and
amenities, which may be established outside or in the vicinity of
undertakings to enable the persons employed there in to perform their
work in healthy congenial surroundings and to provide them with the
amenities conductive to goods health and moral”
5. The International labor organization defines labor welfare in these worlds
worker’s welfare should be understood as meaning such services facilities
and amenities which may be established in our in the vicinity,
undertaking to enable the person employed in them to perform their work
in healthily, congenial surroundings and provided with amentias
conductive to the good health and high morale. In this way “labor
welfare” implies schemes and activities that produce condition that
improve the health of the workers as well as those circumstances that
improve their morale.
In short measures and activities undertaken by the state employers
and association of workers for the improvement of workers standard of
life and for the promotion of their economic and social well being are
called employee welfare work.
OBJECTIVE OF THE STUDY:
To identify the benefits that is being given to employee in current
welfare benefits of OPTCL.
To identify the terminal benefits that is being given to employee at
present in OPTCL
To analyze the effectiveness of the terminal benefits and welfare program
given to employees of OPTCL through questionnaires.
To suggest whether any other welfare programs and terminal benefits can
be introduced in OPTCL to increase effeteness of the employees welfare
programs and terminal benefits.
There is a limitation of time constraint for employees.
There is every possibility of different perception of viewing the
questionnaires among the executives / non-executives to fill up the
May be biased feedback is given.
DIFFERENT TYPES OF WELFARE ACTIVITIES FOUND IN OPTCL
1. RECREATIONAL AND CULTURAL FACILITIES: Recreation is a
leisure time activity which is healthy diversion and a spare time
occupation. It refreshes an individual mentally, lessens the monotony and
drudgery of their every day work and develops their personality
wholesome basis. The physical, social, cultural and intellectual benefits it
help the employees to properly use their leisure. Therefore recreational
facilities are provided more in the companies.
OPTCL also allow the employees to celebrate all cultural days, sports day
in Kalinga Stadium, Bhubaneswar which includes all tranck and field
events and also encourages competition between employees and children
on 15th august and 26th January. Cultural days include song, dance,
drama, comic act competition etc. Orissa is divided into 4 zones within
which the employees intercompetition is held. OPTCL also have OPTCL
Recreational Club where there is gym with gym instructor, aerobic
facility, table tennis, volley ball, carom, chess, yoga Kendra etc. OPTCL
Colony at Unit-9 where mainly drama is held and there is also a SLDC
recreational club at Mancheswar.
2. CANTEEN FACILITY : The Royal Commission on labor and the labor
investigation committee have laid considerable emphasis on the provision
of canteen at work place. The observation of Labour Investigation
Committee is” The works canteen is increasingly recognized all over the
world as an essential part of the industrial establishment from the point of
view of health, efficiency and well being.”
But in OPTCL though a large number of employees are working but there
is no canteen facility.
3. OPTCL TRANSIT HOUSE: OPTCL Transit House is situated at the
heart of the city adjacent of OPTCL head quarter office. It has around 10
A.C rooms with attached bathroom and dressing room. The charge of one
room is Rs. 200/- per each.
4. HOUSING: Housing is the one of the important aspect for the employee.
According to the report of 1961 housing facilities in our country is not
provided properly. In the year 1946, the sub-committee on industrial
housing laid down certain minimum standards relating to living space,
ventialation, lighting, water supply, drainage etc. In 1952, a subsidies
industrial housing scheme was introduced. Many housing act have been
passed for the benefits of industrial employees. OPTCL Colony consists
of duplex, 5R, 4R, 2RB, 3R, E-type, D-type quarter which is provided to
the employees according to their rank and grade. The colony is centrally
located at Unit-9 adjacent to the OPTCL head quarter office.
5. PERSONNEL COUNSELING:- By means of this service employees are
able to receive advice and counted on some of the personnel and
sometimes also on personal problems inside and outside their place of
work. Since the approach is human counselling it often helps employee to
overcome their anxiety and troubles. This service is provided by many
But in OPTCL there is no facility for personnel counselling.
6. COOPERATIVE CREDIT SOCIETIES AND SAVINGS FACILITIES:-
Credit facilities on a cooperative basis will help the employee family
budget and encourage savings. The cooperative movement therefore has
to be propagated among industrial employers and workers with the help
of central and state governments. Employers can provide subsidies and
other kinds of financial help to encourage this movement and appoint
well trained and experienced staff to look after the effective running of
In the context of prices and the rising cost of living the importance
of fair price shop and supply schemes can not be over emphasized. The
cooperative plays very important role in family welfare has been widely
accepted. This scheme was recommended by the labour conference, 1962.
Accordingly employers could assist in the establishment of cooperative
stores in their industries by –
• Participating in their share capital
• Providing loans for working capital
• Granting a managerial subsidy.
In OPTCL it is privately cooperated but it is not of OPTCL.
7. LIBRARY :- In OPTCL there is a large library for employees containing
different types of books relating to finance, IT, HR, training and
development, electronics, electrical, CA pension etc. Different magazines
relating to business, recent conditions of OPTCL and power supply etc.
Newspapers includes Times of India, Economic Times etc.
8. TOWNSHIP SECURITY :- OPTCL’s township security is very poor. All
employees complained about the anti-social activities inside the colony.
There is no common boundary for the colony.
9. MATERNITY LEAVE :- According to Central Govt. maternity leave
increased to 6 months with facility to avail additional leave till a child
become 18 years of age but in OPTCL still 3 months leave is given to the
10. SCOLARSHIP :- if the child of the employee are of good carrear theywill
get free loan for higher education from the organisation. The organisation
bear all the expenses for study in abroad also.
11. SUMMER CAMP :- The organisation provide summer camp for the
employee and their children, in this camp there are two groups, junior
group which consists the age group of 5-15 and senior group consists of
people 15 onwards. In this camp various programme like personality
development and health camp like Yoga is also placed.
12. RECREATION CLUB :- There is a recreation club for the employee of
OPTCL. Here various sports instruments are available for the employee.
The employees are provided with facility like table tennis court, basket
ball court, ground for out door games like football, volley ball etc. There
is also a gym available for the employee for their physical fitness.
In this club facility also given to the employee for their family
function like, marriage party and birthday party with a lower cost.
13. CONVENCE ALLERT :- For the benefit of the employee in OPTCL the
organisation has announced Rs.150 per month for non-executive,
Rs.400/- for executive (MT to AM E1 to E2) and Rs.1200/- for E3
employees, as convence alert.
But these amounts will increase as follows i.e.
Non executive Rs.400/-
E3 Executive Rs.2500/-
Which is under consideration.
14. Medical Reimbursement :- Both executive and non-executive employee
of OPTCL has provided a monthly medical reimbursement which is 5%
of the basic salary.
WELFARE PROGRAMME UNDER CONSEDERATION
There are some welfare programmes for the employee which are not
implemented fully but they are under consideration. They are as follows.
1. Birthday wishes to the employees:- In this scheme wishes is given with
a birthday card and a rose to the employee who have his/her birthday.
This programme is implemented in the headquarters only.
2. Employee Suggestion Scheme :-This scheme entails that if any
employee have any new and innovate idea for the improvement of the
organisation as well as employees then he/she can suggest this idea as per
the scheme. Through this both the organisation and employee are
3. Contributory medical facility scheme for retair employee in
OPTCL:- The scheme is titled as contributing Medical facilities scheme
for retired employees of OPTCL aimed at providing reimbursement of
hospitalisation expenses to retired employees of OPTCL and their spouse
during their indoor hospitalisation in government and referral hospital
only. This is purely a welfare/social security measure for providing then
medical facility in their old age.
DIFFERENT TYPES OF TERMINAL BENEFITS FOUND IN OPTCL
1. PENSION: - Pension is the periodic payment given to one who has
retired from work because of age or disability especially in government
organizations and public sector undertakings. In OPTCL different types
of pension are provided to its employees. They are
• Superannuation pension.
• Retiring pension (pre-matured retirement).
• Invalid pension.
• Compensation pension.
• Pension on voluntary retirement on completion of 20 years qualifying
• Pension in case of compulsory retirement from service as a measure of
penalty and provisional pension.
2. GRATUITY: - A tip or gratuity is a payment to certain service sector
workers beyond the advertised price. The amount of a tip is typically
computed as a percent of the transaction minus taxes. These payments
and their size are a matter of social custom. Gratuity is given to all
employees of the organization. Different types of gratuity are given to the
employees of OPTCL. They are
• Service gratuity
• Retirement gratuity
• Death gratuity
• Residuary gratuity
3. COMMUTATION OF PENSION: - Every pensioner is eligible to
commute a portion of his monthly pension for a lump sum payment
which is the commuted value of that portion of the pension. This is
applicable for all government employees.
• A government servant on retirement is entitled to commute a fraction
not exceeding one-third of his pension.
• Persons nominated to receive the commuted value of pension in the
event of death of pensioner.
• A pensioner is entitled to have the commuted portion of pension
restored on the expiry of 12 years from the date on which the amount
of pension was reduced on account of commutation.
E AND M CELL OF OPTCL
1. MEDICAL ADVANCE AND REIMBURSEMENT: - Some of the
organizations provide various medical facilities including the first-aid.
These of facilities include providing medical facilities to the employees
and to their families. Some of the organizations have their own hospital
with well and modernized equipment. Sometimes regular health check up
is also there which aims at to keep their employees healthier. In OPTCL
there is a dispensary called as power hospital. Medicines, cost for x-ray,
blood test, check up are given to the employees and to their families at
free of cost. Medical cards are also to the employees of OPTCL medical
advances reimbursement is given to employees for treatment of self
family members at Govt. hospital/referral hospital as per OPTCL medical
2. LOAN SANCTION / ADVANCE:- Loan means an arrangement in which
a lender gives money or property to a borrower, and the borrower agrees
to return the property or repay the money, usually along with interests, at
future in time. Usually, there is a predetermined time for repaying a loan,
and generally the lender has to bear the risk that the borrower may not
repay a loan. Since a loan entails the redistribution of financial assets
over time between the lender and borrower for which we may also call it
The loans are also sometimes referred to as cash advances though that
term can also refer to cash provided against a prearranged line of credit
such as a credit car.
OPTCL provides various advances to its employees. They are
• MOPED ADVANCE:- In OPTCL Rs. 25,000/- is currently given to the
employees as moped advance and is recovered in 25 consecutive
instalments i.e. (25+5) or by 11.5% simple interest.
• MOTOR CYCLE ADVANCE:- Recently all employees are eligible to
apply motor cycle advance in OPTCL. Employees are provided with
Rs.50,000/- for motor cycle advance which is recovered at 40 consecutive
instalments i.e. (40+8) or by 11.5% simple interest.
• MOTOR CAR ADVANCE :- Only executives i.e. deputy managers and
above are eligible to apply motor car advance in OPTCL. They are
provided with 40 times basic pay or Rs.4,00,000/- is directly given to
them which is returned at 50 consecutive instalments i.e. (50+10) or by
15% simple interest.
• HOUSE BUILDING ADVANCE : House building advance is given to
the both permanent employees, temporary employees who have rendered
at least 10 years continuous service. It is to be granted once during the
• The scheme of house building advance to central government employees
is aimed at providing assistance to the government employees to
construct/acquire house/flats of their own. This scheme was introduced in
1956, as a welfare measure. House building advance given basic pay
minimum Rs. 5,00,000 and maximum Rs.25,00.000.
CHAPTER – III
Types of research
The researcher adopted the descriptive research design method to do the
survey at OPTCL. A survey is conducted for obtaining the feedback of
employees about the Employee Welfare program at OPTCL. Descriptive
research includes survey and fact finding enquiries of different kinds. The
search used this research design to find out the respondents and attitude inside
the organisation, by the research the researcher can only give suggestions but
implementing these suggestions depends upon the interest of the company.
1. Sampling Technique:
A questionnaire is prepared for doing the survey about analysis of Employee
Welfare at OPTCL.
Step-1: Define the population
Elements: Employees of OPTCL,
Sampling unit: Employee of OPTCL
Step-2 Specify sampling frame
The executive and non-executive employees of OPTCL are taken
as sampling frame.
Step-3 Sampling Design
It is the process of obtaining information about an entire population
is known as sample.
Judgmental sampling, random sampling and convenience sampling
are being used.
Step-4 Sample Size
Sample size is being taken as (including executive and non-
2. Sample Size:
The researcher is being done by taking the sample size of 20
executive. This will represent the OPTCL whole employees.
3. Sampling Description:
In this research sample size is 20. It includes only executives
a. Data Collection:-Data is being collected in the form of questionnaire.
1. Instrumentation technique
Based on descriptive research design method for achieving the
objective of the study the researcher adopted instrumental tool as the
2. Collection of Data
Taking the help of the questionnaire i am able to collect
information about the organisation. At OPTCL I collected the information
or data by interacting with the employees. The information required for
our project was collected mainly from the primary sources and even from
the secondary sources. The primary source consists of the data analysed
from the questionnaire and interaction with the user at that time only.
And internet is used as secondary source.
Here in this project the method used by me for collecting
information the plans are:
• Primary method
• Secondary method
It is the direct respondents to employees of collecting information.
Primary data are generated in an investigation according to the needs of the
problem in hand. Here i collected the information from distributing
questionnaire to the people.
This is the method, which is collected through some other external
sources. Secondary data can be defined as the data collected by someone else
for purposes other than solving the problem. In this method i have collected the
information from internet.
DATA ANALYSIS AND INTERPRETATION
QUESTIONNIRE FOR WORKERS
Q.1 Are you aware of the welfare progrmme in OPTCL ?
Yes No Don’t know
95 00 05
Q.2 Does trade union helps in receiving welfare facility ?
Yes No Not Help
60 40 00
OPTCL Workers 2
Yes No Don’t know
Q.3 Does the company provide any accidental benefit to the employees ?
Yes No Don’t know
60 20 20
OPTCL Workers 3
Yes No Don’t know
Q.4 Does the company provide pension to the retired employees?
Yes No Don’t know
90 10 00
OPTCL Workers 4
Yes No Don’t know
Q.5 Do you want to recommended any further development in welfare
OPTCL Workers 5
Q.6 If there any welfare fund ?
OPTCL Management 6
If yes, then please suggest :
Ans. Staff welfare fund, cultural programme.
Q.7 Are you aware of the terminal benefits of OPTCL ?
If yes, then please suggest :
Ans. Pension, gratuity, staff welfare fund.
Q.8 Is there any insurance scheme ?
If yes, then please suggest :
Ans. There is group insurance scheme for the employees.
Q.09 Apart from pension. What other terminal benefits do you received ?
OPTCL Management 9
If yes, then please suggest :
Ans. Other than pension benefit the employees are provided with gratuity,
unutilized leave, salary, provident fund etc.
Q.10 Are the Medical facilities up to satisfaction ?
Q.11 Do you think that these benefits are sufficient ?
Q.12 How do you rate OPTCL welfare activities in compressions with other
Below Average Average Good Excellent
10 65 20 5
Q.13 How do you rate the welfare activities at OPTCL ?
Below Average Average Good Excellent
15 70 10 5
CHAPTER - IV
FINDING, SUGGESTION AND RECOMMENDATION
This study is quite important as it deals with the motivation of the
employees and the attrition rate of an organization that is the employee welfare
programs and terminal benefits.
The feedback provided by the employees gave important findings which can
help in the enhancement of the employee welfare programs and terminal
It is found that after the study, the following programs are mostly
recognized and satisfied those are:
Cultural activates engaging in OPTCL
Recreational activities engaging in OPTCL
OPTCL Transit house
Educational help for children
Pension scheme as per OCS pension rules, 1992
Different types of insurance schemes and gratuity
Levee travel concession
Unutilized leave salary
Staff welfare fund
Different types of loan/ advance provided to employee in OPTCL
It is fund that most of the employees are satisfied with cultural and
recreational activities engaging in OPTCL, library, insurance schemes, staff
welfare fund provided by OPTCL, Bhubaneswar.
Most of the employees have good level of satisfaction for welfare
activities found in OPTCL.
It is also found that most of the employee is satisfied with the terminal
benefits provided in OPTCL. But there are some employees who have negative
feedback due to late submission of pension papers and providing provisional
pension to the employees lately.
Most of the employees have given negative response for medical facilities
provided in OPTCL, Bhubaneswar
Crèche’s are not found in OPTCL Colony
The living facility and sanitation of OPTCL colony is not well maintained
Safe drinking water is not supplied in office premises.
There are no canteen facilities in OPTCL
Less allowance is given to the employees in OPTCL
Loans are given to the employees at high interest rate.
Promotional benefits and scope are not given to the employees
The onetime payment is not enhanced according t the gradation of the
The employees of OPTCL, Bhubaneswar have suggested these
Surroundings and environment of OPTCL colony should be improved by
providing better facilities for living and sanitation.
By extending actives for all employees.
Providing play ground for volley ball, Football and badminton.
The employees should be provided with higher educational facilities awards
More allowances should be given to the employees
Loans should be gene to the employees at low interest rate.
There should be 24hrs dispensary and treatment facilities for employees and
Health insurance scheme should be introduced for the employees
There should be birthday and anniversary celebrations in the organization
The company should provide some facilities to the working lady who have
kids and have some problem to get them rearing up as they are employed.
Instead of giving only 3 months, the company should give 6 months of
maternity leave to the women worker to rear up their kids.
There should be more cultural and recreational programs for the employees.
There should be a proper play ground for volley ball, football and badminton
OPTCL’s yoga Kendra Should be well developed with more facilities. There
should also be the participation of children and women in all activities.
The company should provide well maintained living facilities and sanitation
to the employees. For safety of the employees and their family members
there should be boundary with security guards.
There should be more insurance schemes for the employees such as health
insurance scheme etc. Pension should be given to the employees as quick as
NON – EXISTING PROGRAMS
It will be better if the birthday and anniversary of the employees should be
included in recreational programs so that employees would become happier
There should be a well developed canteen with god quality of food. The
price of the food should be at reasonable prices.
It will be better if all the employees will get transport facilities with low
For the betterment of the employees, the company should provide one to one
help desk for all the employees.
CHAPTER - V
The study which is based on measuring the effectiveness of employee
welfare programs and terminal benefits for the manager and associates has been
To conclude the report the main point of discussions to enhance the
effectiveness of employee welfare programs and terminal benefits provided in
Orissa power transmission corporation limited (OPTCL), Bhubaneswar.
Keeping the above mentioned point in mind I have consciously suggested this
should be the areas of further improvement and up gradation.
For the improvement of the company there should be well developed
canteen with better facilities for the employees. Canteen facilities include
reasonable price, good quality of food and availability of food for every
There should be a proper play ground for sports. Cultural activities and
recreational activities can also be enhanced so that the employee would
be happy and satisfied.
The transport facilities have to be provided to all employees without any
delay. Get rear up their kinds.
The company should provide better living facilities and sanitation with
The company can provide a program which will help the working women
more to get rear up their kids.
The company should provide better living facilities and sanitation with
security guards, safe drink water for the employees in office premises.
The company should provide with higher educational facilities awards
The company should introduce 24 hrs 24hrs dispensary and treatment
facilities for employees and their families.
BOOKS AND WEBSITES BOOKS:
R.L ynn, “the Pension Crisis (1983)” article; the Columbia Encyclopedia, sixth
Joseph L. Matthews, “Social Security , Medicare and pensions” (1988) Nolo
R..L Deaton, “The political Economy of Pensions” (1989)
R.L Mehr, “ Principles of insurance” (1986)
Punekar, Deodhar, Sankarn “ LABOUR WELFARE AND SOCIAL
SECUIRTY” (Himalayas Publication ) thirteenth revised edition, 2003
D. LONG “Principles of Life and Health insurance” (1988)
A.M Sarma, “ASPECTS OF LABOUR WELFARE AND SOCIAL
SECUIRUTY ( Himalaya Publication eighth edition, 2003
www.gridco .co. in
www.en. Wikipedia. Org
www. Encyclopedia 2 the free dictionary .com
www. Pencom.gov. ng
www. Obfs. Uillinois.edu
CHAPTER - VII
OPTCL EMPLOYEE WELFARE QUESTIONNARIRE
Name : ....................................................
Designation : ....................................................
Department : ....................................................
Sex : ....................................................
Respected Sir & Madam,
I am doing the survey on the topic “EMPLOYEE WELFARE IN OPTCL
for my academic purpose only. So kindly co- operate with me in this regard
1. Are you aware of the welfare programe in OPTCL?
To the some extent
2. Does trade union helps in receiving welfare facility?
To smaller extent
3. Does the company provide pension to the retired employee?
4. Does the company provide any accidental benefit to the employees?
To the some extent
5. How do you rate the welfare activities at OPTCL
6. Do you want to recommend any further developments in welfare
If yes then please suggest:
7. If there any welfare fund?
If yes then please suggest:
8. Are you aware of the terminal benefits of OPTCL?
If yes then please suggest:
9. Is there any insurance scheme?
If yes then please suggest:
10.Apart from pension. What other terminal benefits do you receive?
If yes then please suggest:
11. Are the medical facilities up t satisfaction?
If yes then please suggest:
12. Do you think that these benefits are sufficient?
If yes then please suggest:
13. How do you rate OPTCL welfare activates in comparison with other