Cisco Partner Solution Profile
EXECUTIVE SUMMARY POS Video Auditing Solution
• Cisco Physical Security Technology Partner
Associated Cisco Solutions:
• Secure Store Agilence develops Hawkeye intelligent loss prevention applications that help retailers
quickly identify and reduce shrink at the point-of-sale (POS). The company’s software
• Video Surveillance for Loss Prevention
gives retailers insights about shrink caused by operational errors, poor promotion
Customer Benefits: execution, associate fraud, and systemic errors. Retailers who deploy Hawkeye can
• Significant shrink reduction (10–50 percent) reduce POS shrink by up to 50 percent, and can achieve a 6:1 ROI in less than 12 months.
• Increased analyst performance of up to 10x
• More conclusive findings with less effort Partner Solution Description
• Significant network bandwidth efficiency
Retailers, including supermarkets, department stores, convenience stores, and apparel
• Early identification of loss issues
(reduced losses and greater return stores, typically employ exception-based reporting (EBR) tools. However, these tools
on investment [ROI]) show only macro-level trends from the POS data. Agilence’s Hawkeye software takes EBR
• Increased cases and asset recovery to the next level by looking within transactions for anomalies. Further, Hawkeye links each
Targeted Industries: line item of interest with its corresponding video frame or clip, reducing review time and
• Retail the need for network bandwidth.
Geographical Regions Served: Agilence’s patented item-level synchronization captures all relevant information from the
• United States and Canada POS system, including every button push and item scan, and can correlate the data with
• Europe video in real time. Therefore, retailers can detect issues immediately, reducing the poten-
tial for significant shrink and loss. The solution also helps retailers identify costly hidden
shrink stemming from operational and systemic issues that traditionally go undetected
and cause significant losses.
Agilence’s Hawkeye software has been integrated with Cisco® Video Surveillance
Manager and Cisco IP-based video surveillance cameras. The resulting POS Video
Auditing solution allows Hawkeye software to be deployed as part of the Cisco
Connected Physical Security vision and architecture for physical security applications.
With this integrated solution, retailers gain a much faster and more powerful way to
detect, investigate, and ultimately reduce shrink across the entire enterprise.
Core Components of the Partner Solution Related Cisco Products
At the heart of the POS Video Auditing solution is Hawkeye’s Audit The POS Video Auditing solution can include:
Station, which houses the powerful query and analytic engine
• Cisco Video Surveillance IP Cameras: High-resolution MPEG-4
that can quickly and effectively sort through thousands of trans-
and/or H.264 digital cameras offer superior performance in many
actions. The query builder is very simple and easy-to-use, and
different lighting environments.
queries can be configured to run across a single cashier, store,
district, region or chain. Further, video retrieval for analysis has • Cisco Video Surveillance Media Server: This highly scalable and
little impact on network load, even across the entire enterprise. reliable video management platform manages, replicates, distrib-
utes, and archives video streams.
With Hawkeye’s Live Alerts, another component of the POS Video
Auditing solution, suspicious activities are automatically detected, • Cisco Video Surveillance Operations Manager: This Web-based
and instant notifications can be sent using email, cell phones, or user interface authenticates and manages access to video feeds.
PDAs. Live Alerts are especially helpful for detecting credit card
• Cisco Video Surveillance Media Virtual Matrix: This tool enables
and gift card fraud.
users to monitor video feeds in a command center and other
Agilence software leverages existing EBR tools, making them more 24-hour monitoring environments.
effective and increasing analyst productivity. Hawkeye’s intelligent
mapping technology analyzes imported exception reports, and Related Partner Information
rapidly locates the corresponding video and receipt for every line
• Blog: http://lossprevention.agilenceinc.com
item. Using the Agilence Dynamic EBR Integration tool, loss preven-
tion analysts can analyze hundreds of transactions in a single day. • About Hawkeye:
• Loss Prevention videos:
• Video surveillance at POS, demo video:
For More Information
Derek Rodner Rick Simon
Vice President of Retail Technology
Product Strategy Partner Manager
856 366-1200, ext. 112 408 527-5332
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