POS Video Auditing Solution Cisco

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					                                                                                                                Cisco Partner Solution Profile

      EXECUTIVE SUMMARY                          POS Video Auditing Solution
Partner Affiliation:
• Cisco Physical Security Technology Partner
                                                 Partner Overview
Associated Cisco Solutions:
• Secure Store                                   Agilence develops Hawkeye intelligent loss prevention applications that help retailers
                                                 quickly identify and reduce shrink at the point-of-sale (POS). The company’s software
• Video Surveillance for Loss Prevention
                                                 gives retailers insights about shrink caused by operational errors, poor promotion
Customer Benefits:                               execution, associate fraud, and systemic errors. Retailers who deploy Hawkeye can
• Significant shrink reduction (10–50 percent)   reduce POS shrink by up to 50 percent, and can achieve a 6:1 ROI in less than 12 months.
• Increased analyst performance of up to 10x
• More conclusive findings with less effort      Partner Solution Description
• Significant network bandwidth efficiency
                                                 Retailers, including supermarkets, department stores, convenience stores, and apparel
• Early identification of loss issues
  (reduced losses and greater return             stores, typically employ exception-based reporting (EBR) tools. However, these tools
  on investment [ROI])                           show only macro-level trends from the POS data. Agilence’s Hawkeye software takes EBR
• Increased cases and asset recovery             to the next level by looking within transactions for anomalies. Further, Hawkeye links each
Targeted Industries:                             line item of interest with its corresponding video frame or clip, reducing review time and
• Retail                                         the need for network bandwidth.
Geographical Regions Served:                     Agilence’s patented item-level synchronization captures all relevant information from the
• United States and Canada                       POS system, including every button push and item scan, and can correlate the data with
• Europe                                         video in real time. Therefore, retailers can detect issues immediately, reducing the poten-
                                                 tial for significant shrink and loss. The solution also helps retailers identify costly hidden
                                                 shrink stemming from operational and systemic issues that traditionally go undetected
                                                 and cause significant losses.

                                                 Agilence’s Hawkeye software has been integrated with Cisco® Video Surveillance
                                                 Manager and Cisco IP-based video surveillance cameras. The resulting POS Video
                                                 Auditing solution allows Hawkeye software to be deployed as part of the Cisco
                                                 Connected Physical Security vision and architecture for physical security applications.
                                                 With this integrated solution, retailers gain a much faster and more powerful way to
                                                 detect, investigate, and ultimately reduce shrink across the entire enterprise.

Core Components of the Partner Solution                                                                         Related Cisco Products
At the heart of the POS Video Auditing solution is Hawkeye’s Audit                                              The POS Video Auditing solution can include:
Station, which houses the powerful query and analytic engine
                                                                                                                • Cisco Video Surveillance IP Cameras: High-resolution MPEG-4
that can quickly and effectively sort through thousands of trans-
                                                                                                                  and/or H.264 digital cameras offer superior performance in many
actions. The query builder is very simple and easy-to-use, and
                                                                                                                  different lighting environments.
queries can be configured to run across a single cashier, store,
district, region or chain. Further, video retrieval for analysis has                                            • Cisco Video Surveillance Media Server: This highly scalable and
little impact on network load, even across the entire enterprise.                                                 reliable video management platform manages, replicates, distrib-
                                                                                                                  utes, and archives video streams.
With Hawkeye’s Live Alerts, another component of the POS Video
Auditing solution, suspicious activities are automatically detected,                                            • Cisco Video Surveillance Operations Manager: This Web-based
and instant notifications can be sent using email, cell phones, or                                                user interface authenticates and manages access to video feeds.
PDAs. Live Alerts are especially helpful for detecting credit card
                                                                                                                • Cisco Video Surveillance Media Virtual Matrix: This tool enables
and gift card fraud.
                                                                                                                  users to monitor video feeds in a command center and other
Agilence software leverages existing EBR tools, making them more                                                  24-hour monitoring environments.
effective and increasing analyst productivity. Hawkeye’s intelligent
mapping technology analyzes imported exception reports, and                                                     Related Partner Information
rapidly locates the corresponding video and receipt for every line
                                                                                                                • Blog:
item. Using the Agilence Dynamic EBR Integration tool, loss preven-
tion analysts can analyze hundreds of transactions in a single day.                                             • About Hawkeye:

                                                                                                                • Loss Prevention videos:

                                                                                                                • Video surveillance at POS, demo video:

                                                                                                                    For More Information

                                                                                                                    Agilence:                                               Cisco:
                                                                                                                    Derek Rodner                                            Rick Simon
                                                                                                                    Vice President of                                       Retail Technology
                                                                                                                    Product Strategy                                        Partner Manager
                                                                                                                    856 366-1200, ext. 112                                  408 527-5332

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