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Kumkum M. Dilwali, Manager of Special Projects, Harvard University, Department of Environmental Health and Safety Special Projects: Accomplishments between June 1997- present Developed and implemented metrics (Hazardous Waste and Radiation Protection Programs) to track weekly performance of EH&S programs for continuous improvement. This is part of a larger vision I share towards systems integration and the development of strong management infrastructure. Achieved the desired goals of Radiation Protection Office (RPO) by effective management of a regulatory, financial, and management systems Audit Response Plan. Rewrote the RPO plan to incorporate revised priorities, new staffing, and integrated operations. Redesigned and implemented the functional role of key administrative services. Improved design resulted in streamlined services and provided for skill development. Monitored progress and provided ongoing management support during delicate transition. Mentored exempt, non-exempt, and administrative staff of RPO in project management skills. Monitored progress and outcomes in terms of staff professional growth. Revived momentum in two key department projects with measurable results: 1. Health and Safety: Performed a gap analysis, selected/retained vendors to complete selected high-priority tasks, managed standardized development of training/guidance tools from start to finish. 2. Emergency Response: Developed functional program matrix, established network drive, developed/implemented a benchmarking questionnaire, devised standardized portfolio system for emergency responders. Restructured future functional role of Environmental Health and Safety Technician to include multidisciplinary skills. Worked closely with Operations to design and initiate cross-training efforts among exempt, technical, and support staff members. Developed a detailed SOP to provide Hazardous Waste Operational Services for University- wide application in consideration of modified service delivery model. Successfully completed designated “impossible” tasks (with teamwork, of course): e.g., removal of gas tanks in service area, efficient collection of University-wide data via student involvement in Pollution Prevention projects, mobilizing dormant leadership skills among staff. Served as initial EH&S liaison with Applied Technologies, to bridge service needs, and to enhance communication during database / web-enabled product development Re-initiated the Records Management initiative. Established administrative structure to jump start the process, created a work plan with assigned staff roles and responsibilities.
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