Kumkum M. Dilwali, Manager of Special Projects,
Harvard University, Department of Environmental Health and Safety
Special Projects: Accomplishments between June 1997- present
Developed and implemented metrics (Hazardous Waste and Radiation Protection Programs)
to track weekly performance of EH&S programs for continuous improvement. This is part of
a larger vision I share towards systems integration and the development of strong
Achieved the desired goals of Radiation Protection Office (RPO) by effective management of
a regulatory, financial, and management systems Audit Response Plan. Rewrote the RPO
plan to incorporate revised priorities, new staffing, and integrated operations.
Redesigned and implemented the functional role of key administrative services. Improved
design resulted in streamlined services and provided for skill development. Monitored
progress and provided ongoing management support during delicate transition.
Mentored exempt, non-exempt, and administrative staff of RPO in project management
skills. Monitored progress and outcomes in terms of staff professional growth.
Revived momentum in two key department projects with measurable results:
1. Health and Safety: Performed a gap analysis, selected/retained vendors to complete
selected high-priority tasks, managed standardized development of training/guidance
tools from start to finish.
2. Emergency Response: Developed functional program matrix, established network
drive, developed/implemented a benchmarking questionnaire, devised standardized
portfolio system for emergency responders.
Restructured future functional role of Environmental Health and Safety Technician to include
multidisciplinary skills. Worked closely with Operations to design and initiate cross-training
efforts among exempt, technical, and support staff members.
Developed a detailed SOP to provide Hazardous Waste Operational Services for University-
wide application in consideration of modified service delivery model.
Successfully completed designated “impossible” tasks (with teamwork, of course): e.g.,
removal of gas tanks in service area, efficient collection of University-wide data via student
involvement in Pollution Prevention projects, mobilizing dormant leadership skills among
Served as initial EH&S liaison with Applied Technologies, to bridge service needs, and to
enhance communication during database / web-enabled product development
Re-initiated the Records Management initiative. Established administrative structure to jump
start the process, created a work plan with assigned staff roles and responsibilities.