Effective Communication - DOC by j9UU0r


									Effective Communication – Making Connections
This set of simple activities is designed to introduce pupils to the world of communications; how
we communicate, the services available to help us to communicate and why it is important to be
able to communicate effectively as a consumer.

Year Group: Key Stage 2

Subject/Curriculum Reference: Literacy, Life Skills, Personal Development

Topic Reference: Consumer Responsibility, Communications

Time/Length: Variable

    To increase pupil understanding of the world of communication
    To examine how we might use communication in different circumstances
    To explore how changes in communication have impacted on consumer choice

Learning Outcomes:
      As a result of the activities the pupils will be able to:

      Explain why we need to be able to communicate
      Identify the ways we can communicate with people close to us and those far away
      Discuss the advantages and disadvantages of different types of communication for us as


For Display:
Sign language chart, examples of letters, examples of email, brochures with different types of
products: Mobile phones, telephones, computers etc. Information about Morse code and how it
was used. Information from the Post Office.

Sign language chart, examples of letters, examples of email, brochures with different types of
products: Mobile phones, telephones, computers etc. Information about costs of different forms
of communication.

Further Information:
For more information on communicating as a consumer there are websites with further activities
and case studies.
www.askcedric.org.uk - aims to provide consumer educators and teachers with ideas to teach
the consumer education related aspects of the curriculum.
www.consumereducation.org.uk – This is the Welsh Consumer Education site that contains
more ideas that may assist your planning.

General Consumer Council for Northern Ireland – Primary
Lesson summary/organisation/activities:

        Teacher Starting Points                                  Pupil Activities

Discussion:                                     Talk about:
Initial discussion to get the pupils to think   Why do we communicate?
about why we communicate.                       Keeping in touch with our friends
                                                Giving people information
Discussion:                                     Sharing ideas
How we are able to communicate in               Passing on news
terms of the range of services available        Warning people of danger
to us.
How easy was it to make yourself                Talk about:
understood?                                     How are we able to?
How would we do this normally. Speech,          Speech, sign and pictures
texting?                                        Writing letters or sending text messages or email
                                                Using the phone or mobile phone

Task:                                           Role Play:
Providing the pupils with pictures,             The pupils are asked to communicate a simple
artefacts and information they can draw         message without speaking.
up a time line of the ways we have              e.g. I want something to eat or I want to go
communicated. (See artefacts)                   out to play football

This can then be used to generate a             Classroom task:
discussion about how different forms of         The pupils make a time line of all the different
communication benefit consumers and             ways we have communicated right up to the
the community.                                  present day.

For example:                                    The time line can be extended to show how we
                                                still use many forms of communication like
Mobile phones can keep us safe if we            speech even though we have other technology.
are out because we can phone home.
Some say mobile phones are bad for our
health because of the way they work.

Computers are good because we can               It can also be extended to include what the class
send email around the world and it is           think are the pros and cons of different forms of
cheaper to stay in touch with people a          communication.
long way away. They also mean we can
buy many things that were not available
to us before.

General Consumer Council for Northern Ireland – Primary
Extension Activity/Homework

Consumer Survey:
Pupils can conduct a simple survey by taking an example of communicating and seeing how
much it would cost doing it in different ways.
e.g. How to get a message to someone who lives in the USA
(cost of a phone call, a text message, a letter, an email, a fax)

Further work in this area would include how we can use communication to get what we want as
consumers, e.g. to order something, to express satisfaction or dissatisfaction when something
goes wrong.

Teacher Reflections:

These are simple activities to get the pupils to begin to appreciate the range of ways we can
communicate and that many of these ways are services we buy as consumers. It also allows the
pupils to appreciate how new technology can improve our lives as consumers. It also helps
them to appreciate that we need to be able to assess the quality of one type of service over

It will also help as we move on to examining how we need to choose different ways of
communicating in order to achieve different outcomes. This is often important as consumers if
we need to communicate about the goods and services we receive.

General Consumer Council for Northern Ireland – Primary

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